Rehab director vs service director

The differences between rehab directors and service directors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a rehab director and a service director. Additionally, a service director has an average salary of $114,981, which is higher than the $83,711 average annual salary of a rehab director.

The top three skills for a rehab director include patients, rehabilitation and occupational therapy. The most important skills for a service director are patients, healthcare, and patient care.

Rehab director vs service director overview

	Rehab Director	Service Director
Yearly salary	$83,711	$114,981
Hourly rate	$40.25	$55.28
Growth rate	28%	28%
Number of jobs	31,936	64,277
Job satisfaction	5	-
Most common degree	Bachelor's Degree, 40%	Bachelor's Degree, 59%
Average age	47	47
Years of experience	6	6

What does a rehab director do?

A Rehab Director is responsible for coordinating the programs and staff of the rehabilitation services department for a nursing home. They supervise the departmental staff operations and budget development and ensure that services are in compliance with professional and clinical standards, as well as state and federal regulatory requirements.

What does a service director do?

A service director is responsible for managing and implementing customer service policies and ensuring that all staff strictly adhere to reach the highest customer satisfaction. Service directors' duties include identifying business opportunities to improve customers' experience, monitoring the performance of the customer service team, developing strategic procedures on service delivery, creating new promotional offers and services, and coaching the team to increase business productivity. A service director must have excellent leadership and communication skills, as well as extensive knowledge of the customer service industry to lead the team and boost company sales.

Rehab director vs service director salary

Rehab directors and service directors have different pay scales, as shown below.

	Rehab Director	Service Director
Average salary	$83,711	$114,981
Salary range	Between $58,000 And $120,000	Between $70,000 And $188,000
Highest paying City	San Leandro, CA	San Francisco, CA
Highest paying state	New Jersey	California
Best paying company	Accurate Home Care	Mayo Clinic
Best paying industry	Health Care	Technology

Differences between rehab director and service director education

There are a few differences between a rehab director and a service director in terms of educational background:

	Rehab Director	Service Director
Most common degree	Bachelor's Degree, 40%	Bachelor's Degree, 59%
Most common major	Physical Therapy	Business
Most common college	University of Michigan - Ann Arbor	University of Pennsylvania

Rehab director vs service director demographics

Here are the differences between rehab directors' and service directors' demographics:

	Rehab Director	Service Director
Average age	47	47
Gender ratio	Male, 33.1% Female, 66.9%	Male, 57.2% Female, 42.8%
Race ratio	Black or African American, 11.4% Unknown, 4.3% Hispanic or Latino, 14.5% Asian, 8.0% White, 61.1% American Indian and Alaska Native, 0.7%	Black or African American, 11.2% Unknown, 4.3% Hispanic or Latino, 14.4% Asian, 7.6% White, 61.8% American Indian and Alaska Native, 0.7%
LGBT Percentage	12%	12%

Differences between rehab director and service director duties and responsibilities

Rehab director example responsibilities.

Manage PPS, MDS input, Medicare caseload, setting planner, managing minutes, and managing insurance approvals authorizations.
Manage budget and labor costs of rehab department in LTC skil nursing facility.
Experience in education and training of other DOR's at sister facility to accomplish clinical and financial goals.
Manage PPS/schedules and ensure sufficient coverage for a mix caseload of MCR, HMO and private pay residents.
Organize, supply, set up, and manage therapy services in a new state of the art SNF.
Lead team of interdisciplinary therapists through the preparation process to successfully obtain CARF accreditation.

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Service director example responsibilities.

Lead and manage implementation and customization of SharePoint to replace legacy document approval system and document filing system.
Lead the training program for child psychiatry residents.
Manage social medias (Weibo, Facebook and etc . )
Assist in managing client accounts by managing HVAC alignments and ensuring contractual requirements are meet.
Manage a staff of 280 FTE s and a management team of 6 in a union environment.
Manage all daily operations, both clinical and support, during and after Medicare trials to ensure long-term business viability.

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Rehab director vs service director skills

Common rehab director skills

Patients, 20%
Rehabilitation, 13%
Occupational Therapy, 10%
Program Development, 5%
Customer Service, 5%
Speech Therapy, 4%

Common service director skills

Patients, 12%
Healthcare, 10%
Patient Care, 10%
Customer Service, 9%
Oversight, 5%
Surgery, 4%

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Updated January 8, 2025

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