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  • Sr. Operations Manager

    Amazon 4.7company rating

    Senior manager job in Liverpool, NY

    Our Sr. Operations Managers responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the site. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center. Responsibilities: - Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan. - Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations. - Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments. - Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area. - Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network. - Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives. Additional Job Elements: - Lift and move totes up to 49 pounds each - Regular bending, lifting, stretching and reaching both below the waist and above the head - Walking in the FC and around area with great frequency; facilities are over a quarter mile in length - Continual standing and/or walking an average of 5 miles daily - Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned - Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation) Basic Qualifications - Bachelor's degree or equivalent, or 2+ years of equivalent experience - - Bachelor's Degree or 2+ years Amazon experience. - 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment. - Prior experience with performance metrics, process improvement and Lean techniques. - Prior experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination. Preferred Qualifications - - Degree in Engineering, Operations or related field and MBA preferred - Experience with a contingent workforce during peak seasons - Ability to handle changing priorities and use good judgment in stressful situations - Interest in long-term career development through assignments in multiple FCs across the nation Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $121,500/year in our lowest geographic market up to $200,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************* . This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $121.5k-200.9k yearly 4d ago
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  • Plant Manager

    KCO Resource Management

    Senior manager job in Syracuse, NY

    We're working with a well-established and growing food & beverage manufacturer seeking a proven Plant Manager to join their team. This position will be responsible for overseeing the daily operations of their new plant! This role includes hiring and training staff, partnering with upper management to establish production goals and implementing plant policies. The Plant Manager will foster a team-oriented environment where employee safety and product quality are top of mind. Location: Greater Rochester/Syracuse region of New York. Job Responsibilities: Direct and coordinate daily operations of the manufacturing plant. Oversee all levels of staff activity and performance. Develop processes to increase productivity and enhance performance. Ensure company policies and procedures are always followed. Screen, interview and manage the onboarding process of new hires. Provide operational support to production teams and managers on subjects such as controlling operational costs, maintaining operational efficiencies, personnel development, SOP management, maintaining high quality, maintaining a safe work environment, and continuously improving the operations. Must learn all aspects of all plant equipment and be able to operate that equipment as necessary. Communicate with and develop good working relationships with external entities (FDA, Ag & Markets, Weights and Measures, USDA, OSHA, etc.). Prepare and establish an annual budget for the operations department and meet this budget. Responsible for managing all shift production schedules. Conduct employee performance reviews. Schedule and conduct plant meetings and facilitate monthly meetings for the operational teams. Develop programs to allow for consistent reduction of operating costs year over year through effective management of the department. Maintain an active presence on the production floor and interaction with all employees whenever possible. Coordinates the planning, developing, scheduling, and delivery of operational education / training programs, including management training. Work with the director of engineering and maintenance manager to direct the operational programs to include plant utilities, refrigeration, maintenance, wastewater, PM programs, employee developmental programs, cost reductions, capital budget and planning, equipment specifications, product specifications and any other related functions for a world-class facility. Maintain accurate and current product manufacturing protocols for all products manufactured at the facility. Ensure that all product specifications are met during each production run. Work with vendors and suppliers to bring the best technologies, best practices and most dependable supplies and equipment at the most favorable price. Develop objectives, standard operating procedures, and performance standards for staff and prioritize projects within the operational department to meet departmental and company objectives. Investigate and respond to consumer and customer complaints. This function will work directly with the quality assurance and engineering departments. Assist in training of all plant personnel regarding good housekeeping, manufacturing procedures, allergen control, proper sanitation, product handling and other food quality related requirements. Must be able to work on evening shifts or weekends to support the needs of the food safety and quality programs. Required Skills/Qualifications: Bachelor's degree in Food Technology, Dairy Science, or a related field preferred. 5+ years of experience of plant management in food manufacturing, dairy preferred. Proficiency with Microsoft Word, PowerPoint, AutoCAD, MS Project, Visio and Excel. Excellent verbal and written communication skills. Must be able to work in environments with varying temperatures. Ability to navigate all areas of the facility, including office spaces, warehouse areas, and the exterior perimeter. Physically capable of standing, bending, stooping, kneeling, reaching, twisting, lifting, pushing, pulling, climbing, balancing, and crouching as needed.
    $97k-134k yearly est. 5d ago
  • Retail Store Manager-2

    at&T 4.6company rating

    Senior manager job in Moravia, NY

    Job Description: Take the lead at the center of where it all happens - our retail stores. Combine your retail knowledge and leadership skills to oversee store operations, manage and develop a team, and ensure AT&T customers experience our best-in-class services, entertainment, and technology. With access to the latest tech and a company that believes in you, there's so much in store for your career. In this role, you'll oversee all aspects involved in the daily operation of a retail store. From merchandising and product launches to meeting and exceeding sales objectives, you'll ensure that customers are provided with an extraordinary experience with our products and services, and you won't be in this alone. We offer the best-in-class paid training to set you up for leadership success. You'll gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals. Our most successful Store Managers have: Excellent communication and leadership skills Three or more years of sales and/or customer experience in telecommunications or a related industry Prior management experience Well-developed planning, analytical, and problem-solving skills Familiarity with wireless terminology, industry trends, and AT&T mobility systems The ability to collaborate with key stakeholders on initiatives beyond store walls. Our Retail Store Manager 2 earns a salary of $55,000 to $82,600 per year, plus $24,000 in commissions annually if all sales goals are met. Not to mention all the other amazing rewards that working at AT&T offers. An individual's starting salary within this range may depend on factors such as geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available, but it is unprotected. Adoption Reimbursement Disability Benefits (short-term and long-term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident, hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available), and AT&T phone Join our team, and you will be on a path to leadership, coupled with a strong salary and benefits that fit your life. Apply today. Weekly Hours: 40 Time Type: Regular Location: USA:NY:Ithaca:748 S Meadow St:RET/RET Salary Range: $55,000.00 - $82,600.00 It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. d24ad0b8-823f-4e68-a892-2986ccdf7392
    $55k-82.6k yearly 1d ago
  • Operations Manager

    Sapphire Recruitment

    Senior manager job in Skaneateles, NY

    Operations Manager (90-120K) An international products manufacturer is looking to hire an Operations Manager at their growing Central NY facility. This is a great career opportunity for an Operations Manager to be groomed to become the future Plant Manager. Key Responsibilities: Lead and develop production, supply chain, and QHSE teams. Monitor KPI's, budgets, and production schedules to ensure efficiency. Uphold quality and safety standards; manage preventive maintenance. Drive cost savings, process improvements, and technology adoption. Collaborate with global colleagues to optimize resources. Education and Experience: Bachelor's or Master's degree in Business, Operations, or Supply Chain preferred. 5-10+ years in operations, production, or engineering (Food, Dairy, or Feed industry preferred). Proven team leadership experience. Strong knowledge of process improvement (Lean, Six Sigma, or PMP certification a plus). Analytical thinker with a record of driving cost savings and efficiency. This is an outstanding opportunity to join an exceptional area employer offering competitive salary, benefits, and career growth! To apply, please submit your resume to ************************* today! Sapphire Recruitment is an EOE
    $80k-128k yearly est. 3d ago
  • Operational Excellence (Staff Engineer)

    Knowles Corporation 4.7company rating

    Senior manager job in Cazenovia, NY

    Job DescriptionDescriptionJob Title: Operational Excellence (Staff Engineer) Overview: In this position, you will be responsible to establish and standardize enhanced manufacturing systems and practices across our manufacturing facilities in America. You will play a pivotal role in collaborating with resources at the plants to implement enhanced solutions that improve our manufacturing efficiency. Key Responsibilities Manufacturing Systems: Establish, deploy and standardize enhanced manufacturing systems across manufacturing facilities in America that will increase factory efficiency, including and not limited to training system, capacity system etc. Project Management: Use project management tools to track key project milestones, and coach site leaders in the use of project management tools and strategy. You will give regular updates to stakeholders on project and program status. Cross-Functional Collaboration: Facilitate and collaborate with various departments within the factories to be able to deploy and ensure deployed systems are driving improvement of critical KPIs. Data Analysis: Regularly track and report progress on improvement projects, highlighting successes, challenges, and responding to areas needing further attention. Utilize data-driven approaches to analyze performance metrics, identify trends, and present actionable insights for improvement. Continuous Improvements: Propose system solutions to overcome inefficiencies, bottlenecks, and areas for improvement within manufacturing shop-floor for increased efficiency. Strategic Planning: Support global operational excellence management to develop and execute a comprehensive continuous improvement strategy aligned with the operations goals and objectives. Skills, Knowledge and Expertise Bachelor's degree in Engineering, Operations Management, or a related field. Advanced degree or relevant certifications (e.g., Lean Six Sigma) is a plus. Proven hands-on experience (10 years) in a manufacturing environment, with a focus on managing or establishing manufacturing systems. Excellent communication and leadership abilities to effectively collaborate with cross-functional teams and drive change. Proficiency in project management and change management principles. Project Management certification a plus. Demonstrated success in leading and implementing manufacturing systems initiatives resulting in tangible operational efficiencies. Experience with electronic system implementation or transition in a previous experience- including working with IT team members to deploy business software. Relocate to work in factory at Cazenovia, NY. Some minimal traveling is required. BenefitsWhat's in it for you on Day 1: Medical, dental and vision insurance plans Prescription Drug Plans Basic Life Insurance 401k plan with company match Tuition Reimbursement Program Security Clearance Incentive Program Employee Referral Program PTO and NYS Sick and Safe Leave Paid Holidays Exciting Onsite Perks: Free Starbucks coffee available at our café Free access to our Fitness Center Free Popcorn and Slushies every Friday Fresh food is available for purchase in the cafeteria store. Employee Appreciation Events Knowles is committed to providing a competitive and fair total compensation package for all employees.One element in our total compensation package is base pay. The starting base pay for this role is targeted to be between $100,000 to $120,000 per year. Individual compensation decisions are based on a number of factors, including but not limited to previous experience and skills acquired prior to joining Knowles, cost of living in the assigned work location, assigned schedule, and salaries of similarly situated peers at the company. It is to be expected that candidates will come to us with different sets of skills and experiences and therefore will be paid at different points in the stated range. We recognize that the person(s) we select for hire may be less experienced or more experienced than the role as posted; if this is the case, any updates to available salary ranges will be communicated with candidates during the recruitment process. Equal Opportunity Statement: We prohibit pay discrimination and discrimination of any kind based on race, color, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation, or other legally protected status. ITAR Statement: Please note that this position may require access to technical data controlled under the International Traffic in Arms Regulations (ITAR) or Export Administration Regulations (EAR). Applicants must be U.S. persons (citizens, lawful permanent residents, or individuals granted refugee or asylee status) or have the necessary authorization to access controlled technical data. Compliance with ITAR and EAR regulations is a condition of employment. Notice to Staffing Agencies, Search Firms and Recruitment Agencies: The recruitment process at Knowles is managed through the Human Resources department. Knowles does not accept resumes submitted from 3rd party agencies outside of our system. To submit resumes, 3rd party agencies will need to be a pre-approved vendor with a valid contract in place, be actively engaged by Knowles to recruit for a specific position and have agency log in credentials to submit candidates to our careers portal. Please do not submit resumes via e-mail, through our external website or directly to our employees. Any resumes submitted in this way become the property of Knowles and will not be eligible for any placement fee.
    $100k-120k yearly 18d ago
  • Senior Operations Manager

    GE Aerospace 4.8company rating

    Senior manager job in Norwich, NY

    Unison, a GE Aerospace company, is the leading provider of differentiated engine controls, accessories, and performance monitoring solutions in the Aerospace, Defense & Space segments. Serving both original equipment manufacturers and aftermarket customers, Unison designs, manufactures and supplies the most advanced components and systems in the world. As a Senior Operations Manager, you will lead daily plant operations to ensure reliable, consistent production across manufacturing and Service Shops. You will own operating plans, influence budgets, and drive cross-functional execution to meet SQDC targets. Guided by operating policy, you'll exercise significant autonomy within your operational area or segment, applying high evaluative judgment and operational acumen to resolve constraints, mitigate risk, and improve flow. Your leadership will materially impact a small business unit or functional family within a broader P&L. Job Description Roles and Responsibilities * Own and manage an operation, business unit, or production segment to achieve defined Safety, Quality, Delivery, and Cost targets; set operating rhythms and resource plans to meet demand. * Drive continuous improvement against benchmarks and standards; implement standard work, tiered daily management, and problem-solving to improve throughput, first-pass yield, and on-time delivery. * Lead and develop a salaried team (excludes direct supervision of hourly production supervisors); set clear goals, coach performance, and build a culture of accountability and inclusion. * Develop deep expertise in the function; provide thought leadership, influence operating policy, and ensure execution excellence while integrating with adjacent teams across the organization. * Anticipate and interpret internal and external business challenges; apply industry trends and best practices to improve products, processes, and services. * Lead complex manufacturing problem-solving across interdependent production cycles; apply advanced operations, product management, manufacturing, or engineering techniques to remove constraints and improve flow. * Evaluate data quality and resolve conflicting inputs; synthesize insights from multiple internal and external sources to drive sound decisions and risk mitigation. * Lead cross-functional projects and functional teams with moderate scope, resources, and risk; present recommendations to leadership and secure alignment. * Communicate complex messages with clarity; influence peers to take action and, when needed, negotiate with external vendors, partners, or customers to deliver outcomes. Required Qualifications * Bachelor's degree from an accredited university or college (or high school diploma/GED with at least 9 years of Operations Management experience in a manufacturing environment) * Minimum of 5 years of Operations Management experience in a manufacturing environment Desired Characteristics * Delivered SQDC reliably in complex, fast-moving operations * Led continuous improvement initiatives with clear, quantified results * Upheld safety and compliance while shaping a strong culture * Coached teams and built organizational capability * Drove cross-functional, data-backed decisions to achieve commitments The base pay range for this position is $159,000 - $185,000 . The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/commission based on the plan. This posting is expected to close on February 6, 2026. GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time -off for vacation or illness. GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or prog rams (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual. This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)). Additional Information GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Relocation Assistance Provided: Yes
    $159k-185k yearly Auto-Apply 10d ago
  • Vice President Collections Strategy & Member Solutions

    Empower FCU

    Senior manager job in Syracuse, NY

    Role:The Vice President of Collections Strategy and Member Solutions is a key strategic leadership role responsible for the end-to-end management of the organization's collections, recovery, and loss mitigation functions across all consumer, indirect, commercial, and residential mortgage loan portfolios. This leader will drive performance through innovation, technology, and analytics, ensuring industry-leading efficiency, optimal recovery rates, and strict adherence to regulatory compliance. They will champion a member-centric approach that balances financial stewardship with empathy, ensuring solutions are accessible, respectful, and aligned with our values. This position reports directly to the Chief Lending Officer and is a key member of the Lending Leadership Team. The annual salary range for this position is: $145,767.96-$242,946.59 Location: Our headquarters are based in Syracuse, NY. We work in a Hybrid Model requiring a minimum of 5 days in office per month Essential Functions & Responsibilities:30% Strategic Leadership & Innovation:- Collections Strategy: Lead the overall strategy, design, and execution of collections, loss mitigation and recovery programs across multiple loan products (e.g., auto, mortgage, credit card, personal, commercial real estate loans) and all delinquency stages, optimizing cure rates and liquidation.- Operational Excellence: Identify and drive operational efficiencies through process re-engineering, RFP processes for new technology, and system integration, ensuring cost-effective and compliant operations.Specialized Programs: Develop and implement advanced strategies, including:o Legal Collections: Build the legal collections strategy from the ground up, including the selection, onboarding, and management of attorney networks or law firms.o Debt Sale Program: Stand up a debt sale program, establishing all operational processes, conducting partner due diligence, and performing financial modeling to optimize recovery value. - Contact Strategy: Partner with Product, Risk, and Analytics to build sophisticated contact strategy capabilities, leveraging member segmentation, channel optimization (digital, phone, mail), and rigorous test-and-learn approaches. 25% Operational Management & Risk Reduction:- Collections Management: Oversee the collection of past due consumer, indirect, commercial, and residential mortgage loans, including restructuring or liquidation of collateral on non-accrual and classified loans.- Asset Management: Proactively secure and manage the disposition of repossessed collateral for all secured loans (e.g., vehicles, shares, stocks, etc.).- Vendor & BPO Management: Own vendor and Business Process Outsourcing (BPO) management across pre- and post-charge-off collections; set performance expectations, monitor detailed scorecards, and drive accountability for recovery goals.- Performance Monitoring: Establish, monitor, and report on rigorous KPIs for all recovery programs, including cure rates, liquidation rates, Right Party Contact (RPC) rates, Quality Assurance (QA), and compliance metrics. Implement results metrics and develop accountability standards.- Risk & Compliance: Be the institutional expert in managing and reducing risk and charge-offs. Partner closely with Compliance, Legal, and Risk to ensure absolute adherence to all applicable state and federal regulations, including FDCPA, Reg F, and UDAAP, mitigating regulatory exposure.- Financial Oversight: Develop and monitor budgets for Collections and Loan Operations. Measure actual results against budget projections and recommend charge-offs for appropriate accounts. 25% Team Leadership & Development:- Talent Management: Recruit, train, mentor, and develop a that reflects our core values, as well as manage staffing levels and associated expenses. Ensure you are continuing to develop and engage a high-performing team of Collections Managers and team members.- Supervision: Conduct annual performance reviews and work with assigned team members to establish individual goals. Ensure all groups reporting to this role are adequately staffed, trained, and supervised to meet departmental requirements efficiently. 20% Cross-Functional Collaboration & Influence:- Credit & Portfolio Alignment: Collaborate across the organization with Operations, Risk, Finance, and Data & Analytics teams to align collections strategy seamlessly with credit policy, portfolio performance goals, and financial planning objectives.- Executive Influence: Influence stakeholders and the Executive Team with clear, concise, and data-driven insights and recommendations on portfolio health, recovery performance, and strategic direction.- Representation: Represent the collections organization in key cross-functional forums focused on enhancing member experience, defining regulatory strategy, and managing portfolio risk.- Other Duties: Perform all other duties as assigned by CLO and Executive Leadership. Performance Measurements:See Dayforce (HRIS) Performance Management for Goals upon start in role, and annually. Knowledge and Skills: Experience: 7 to 10+ years of progressive experience in Collections and Recoveries Strategy, Operations, or Risk Management within the financial services industry, preferably in a credit union or banking environment. - Deep expertise in strategic leadership with a track record of building, managing, and optimizing multi-channel collections strategies.- Proven experience successfully deploying new technology within the collection's lifecycle, including leading RFP and vendor selection processes.- Demonstrated ability to identify operational efficiencies and translate data/analytics into actionable strategies that reduce risk and charge-offs.- Solid understanding of regulatory requirements governing collections, including FDCPA, Reg F, and UDAAP. Education: A bachelor's degree in Business Administration, Finance, Accounting, Economics, or a related field is preferred. Candidates with equivalent formal certifications or professional experience in collections, financial services, or related fields are also encouraged to apply. Empower FCU recognizes and values a variety of educational and professional backgrounds that contribute to success in this role. Interpersonal Skills: Our Mantra:We lead by example with fairness, integrity, and honesty, always assuming positive intent. We are present, collaborative, and responsible for the results and actions of Empower FCU. Leadership Competencies-How You Lead:- Integrity and Transparency- Empathy and Compassion- Communication and Collaboration- Empowerment and Mentorship- Adaptability and Continuous Learning- Resilience and Accountability- Recognition and Celebration- Strategic Vision and Decision-Making- Accessibility and Approachability- Inspiration and Influence Other Skills: Business and Operational Excellence - What You Deliver:- IT and Business 101: Maintain a basic to moderate understanding of IT and Business Products & Services. Understand the minimum necessary to lead projects effectively.- Financial Acumen: Understand and regularly review financials. Know how financial levers work and how your team can influence, and drive results up or down.- Strategic Thinking: Understand and be able to articulate the organization's strategy up and down the pyramid including alignment with culture, the in-flight year's business plan, and the 'why' behind all of it.- Business Case Development: Write and articulate a proper business case, including capital needs, project scope, and recurring OPEX costs.- Managing an RFP: Effectively lead and manage Request for Proposal (RFP) processes to ensure competitive, strategic outcomes.- Vendor Management: Manage vendor performance and successfully negotiate contracts to support organizational goals.- Budget Management: Create and manage a proper budget, maintaining accuracy within +/- 5% of actuals to budget.- Executive Communication: Present confidently and with clarity to Board Committees and senior leadership audiences with executive presence i.e. the ability to influence and align stakeholders at all organizational levels, including Board members. This requires skills in building trusted relationships with senior executives and acting as a strategic thought partner on complex organizational challenges.- Big Picture Leadership: Lead within the context of the big picture to align and work cross-functionally and vertically. Effectively move forward projects, change management efforts, and resource allocation decisions.- Incident Management: Properly facilitate and manage member-impacting incidents. If not part of the direct role, participate in or consider involvement in the member incident committee.- Communications Management: Properly facilitate and manage communications for both members and staff, ensuring clarity, transparency, and timely updates. People Leadership - How You Build High-Performing Teams:- Performance Management: Work through performance management issues with HR (and/or appropriate leadership), including writing and delivering feedback up and down the organization, and implementing Performance Improvement Plans (PIPs) when needed.- Goal and Objective Setting: Write and communicate goals and objectives aligned from the top of the organization down to individual contributors. Ensure alignment by clearly communicating the 'why' and 'how.'- Team Engagement: Facilitate and plan meaningful All Hands Meetings for and with teams, building and creating alignment and clarity across the organization.- Culture and People Leadership: Create and foster a culture of delegation, empowerment, and accountability with managers, ensuring they do the same with their teams.- Leadership Excellence: Consistently lead the way through Empower FCU's Leadership Excellence competencies and coach direct reports to demonstrate the same behaviors. Physical Requirements: - Prolonged periods of sitting at a desk and working on a computer.- Regular use of hands and fingers to operate a computer, keyboard, and telephone.- Near visual acuity required for working with digital content.- Occasional light lifting of office supplies or equipment may be necessary (up to 20 pounds).- Ability to attend in-person events (branch visits, rallies, employee meetings) as needed.- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Work Environment: - Hybrid work model requiring a minimum of 5 days per month in-office at the Syracuse, NY headquarters.- Standard office environment with moderate noise levels.- Regular collaboration with colleagues via Microsoft Teams, email, and in-person meetings.- Occasional travel within the region for branch/department visits, volunteerism, leadership meetings, or employee engagement events. This Job Description is not a complete statement of all duties and responsibilities comprising the position.
    $145.8k-242.9k yearly 8d ago
  • Director Program Management

    Creationtech

    Senior manager job in Newark, NY

    It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. As Director of Program Management, you will lead the site's program management team and play a central role in shaping strategies that balance customer expectations with organizational goals. You will serve as the voice of the customer inside the business and represent the business externally, driving account strategies that deliver both revenue growth and profitability. In this role, you will develop customer roadmaps, align cross-functional teams, and standardize best practices to ensure consistency and excellence. Partnering closely with Business Development, you will oversee proposal preparation, guide project plans for both new and established customers, and review Customer Focused Team (CFT) performance to elevate service, financial results, quality, delivery, and value-added opportunities. As a key member of the leadership team, you will manage a diverse portfolio of accounts, set the standard for program management excellence, and champion initiatives that create lasting impact on business performance. DUTIES AND RESPONSIBILITIES include, but not limited to: Lead the program management team by setting clear goals, holding team members accountable, and providing direction. Manage account program operations within a CFT matrix, collaborating across production, planning, materials, quality, engineering, and business development functions. Equip Program Managers with tools and training to deliver on time and within budget, while supporting pricing strategies for new business opportunities. Ensure effective management of operational metrics such as on-time delivery, quality, responsiveness, cost, and technology usage, addressing deviations with corrective actions. Build and foster a high-performing team that drives revenue growth, meets financial targets, and cultivates a culture of excellence and innovation. Mentor Program Managers in stakeholder alignment, communication, meeting leadership, and customer updates. Oversee program expenditures, budget planning, revenue and material forecasting, and Profit & Loss (P&L) variance resolution, ensuring Return on Investment (ROI) and financial performance. Lead program quoting and requoting activities, conduct financial and operational reviews, and present during Customer Strategic Business Reviews. Support the execution of new programs to meet budget, schedule, and technical goals while identifying new business opportunities within existing accounts. Travel as required (up to 10%). Other duties and responsibilities as assigned. QUALIFICATIONS: Bachelor's degree or equivalent combination of education and experience. Masters (Communications, Business or Finance) desired. 10+ Years of progressive EMS experience, with a proven track record of success in leading complex projects. Minimum 3 years of supervisory and leadership experience SKILLS REQUIRED Strategic, long-term planning skills with the ability to drive organizational output and impact business unit performance. Expertise in establishing professional standards and governance for Project Management (PM) functions. Leadership skills in Project Management with comprehensive knowledge of operations, customer service, and business unit targets. Ability to design, facilitate, and deliver Program Management-related training programs. Advanced proficiency in MS Office Suite (Excel, Teams, Outlook, PowerPoint, MS Project) and Enterprise Resource Planning (ERP) systems, particularly for analyzing and presenting complex data. Strong analytical and problem-solving abilities to identify risks and propose objective solutions. Certification as a Six Sigma Green Belt. In compliance with pay transparency requirements, the anticipated starting pay for new hires for this position is between $150,000-$200,000 per year. Full-time employees are also eligible for performance-based bonuses and benefits. This is not a guarantee of compensation or salary, as a final offer amount may vary based on factors including but not limited to experience, education, location, and shift. The specific programs and options available to an employee may vary depending on the date of hire, schedule type, and hours worked. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Creation Technologies is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. If you require any accommodations to complete the application process or need the job posting in an alternative format, please email Accessibility@creationtech.com. You will be connected with our Talent Acquisition team. If you are contacted regarding the position, please inform our Talent Acquisition team of any accommodations you may need during the recruiting process. All information related to accommodation requests will be handled confidentially. Canada: Title for the position will be in accordance with applicable national and local laws.
    $150k-200k yearly Auto-Apply 27d ago
  • Utilities Business Process Manager

    Anheuser-Busch 4.2company rating

    Senior manager job in Baldwinsville, NY

    Dreaming big is in our DNA. It's who we are as a company. It's our culture. It's our heritage. And more than ever, it's our future. A future where we're always looking forward. Always serving up new ways to meet life's moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with the teammates, resources and opportunities to unleash their full potential. The power we create together - when we combine your strengths with ours - is unstoppable. Are you ready to join a team that dreams as big as you do? SALARY: $104,800 - 124,450, bonus and long-term incentive eligible COMPANY: Michelob ULTRA. Cutwater Spirits. Budweiser. Kona Brewing Co. Stella Artois. Bud Light. That's right, over 100 of America's most loved brands, to be exact. But there's so much more to us than our top-notch portfolio of beers, seltzers, and more. We are powered by a 19,000-strong team that shares our passion to create a future with more cheers. We look for people with talent, curiosity, and commitment and provide the teammates, resources and opportunities to unleash their full potential. The power we create together - when we combine your strengths with ours - is unstoppable. Are you ready to join a team that dreams as big as you do? ROLE SUMMARY: The Business Process Manager will lead, coach, and develop relationships with utility operators and maintenance team members while driving improvement of the Brewery's Utilities systems and supporting the Anheuser Busch Sustainability Goals. Leading a skilled team, creating and executing action plans, influencing change, and growing technically and as a leader are all elements of this great opportunity at the Baldwinsville Brewery. JOB RESPONSIBILITIES: Lead Powerhouse operation, responsible for process area performance and maintenance (high pressure steam boilers, high voltage maintenance, refrigeration, air compressors, CO2 system) Drive initiatives with Powerhouse team to optimize Energy & Fluids processes to reduce usages aligned with company's Sustainability strategy. Utilize and coach team on standard management tools (VPO) to achieve KPI targets and close gaps in performance (root cause analysis, SIC, MCRS, 5 Why's, PDCA and SCDA cycles, etc.) Analyze Energy and Fluid KPI/PI data and coordinate with department owners to identify usage trends and to develop performance improvement initiatives Manage all regulatory Title 5 compliance for powerhouse operations Member of Brewery Hazwoper team, training provided. Paid overtime for weekend work. QUALIFICATIONS: BS degree in Engineering preferred, technical degree required Experience in Utilities preferred Strong leadership skills and team orientation; ability to lead change Excellent interpersonal skills and technical problem-solving skills Highly focused on results and providing a structured, systematic approach to delivering solutions Detail oriented, schedule driven and strong planning skills needed for handling multiple projects Ability to extract, evaluate and utilize data for process improvement from applicable systems Excellent written, verbal and presentation skills Mechanically or electrically inclined to understand the utilities process Belt methodology and/or lean methods experience a plus Flexibility and availability to work rotating shifts, overtime and weekends as needed WHY ANHEUSER-BUSCH: At Anheuser-Busch, our purpose is to create a future with more cheers. For more than 165 years, we have delivered a legacy of brewing great-tasting, high-quality beers that have satisfied beer drinkers for generations. 99 percent of the products we sell in the U.S are made in the U.S. with more than $700 million in high-quality ingredients sourced from American farmers and more than $7 billion in goods and services purchased from U.S. suppliers, and we have invested nearly $2 billion in our 100 facilities across the country over the past five years. Through these investments, and as a leading American manufacturer and the nation's top brewer, we drive economic prosperity nationwide through investments in our people, facilities, and communities. We are the only brewer that invests in the U.S. at this scale. BENEFITS: Health benefits including Medical, Dental, Vision, Wellness and Tax-Advantaged Savings and Spending Accounts Life Insurance and Disability Income Protection Generous Parental Leave and FMLA policies 401(k) Retirement Savings options with a company matching contribution Chance to work in a fast-paced environment among a company of owners Free Beer! #AC-3
    $104.8k-124.5k yearly Auto-Apply 60d+ ago
  • Resident Engagement Manager

    Brookdale 4.0company rating

    Senior manager job in Liverpool, NY

    Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Grow your career with Brookdale! Our Resident Engagement Managers have opportunities for advancement by exploring a new career in positions such as Clare Bridge Program Managers and Resident Engagement Directors. Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Part and Full Time Benefits Eligibility Medical, Dental, Vision insurance 401(k) Associate assistance program Employee discounts Referral program Early access to earned wages for hourly associates (outside of CA) Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Eligibility Paid Time Off Paid holidays Company provided life insurance Adoption benefit Disability (short and long term) Flexible Spending Accounts Health Savings Account Optional life and dependent life insurance Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan Tuition reimbursement Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting. Education and Experience Requires at least one year of direct experience with adults. Leadership experience and a degree in a related field are preferred (therapeutic recreation, gerontology, health care, education or other related field) Certifications, Licenses, and Other Special Requirements Must have a valid driver's license and may be required to obtain a commercial driver's license based on the needs of the community Management/Decision Making Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness, or a combination of these. Physical Demands and Working Conditions Standing Walking Sitting Use hands and fingers to handle or feel Reach with hands and arms Stoop, kneel, crouch, or crawl Talk or hear Ability to lift: up to 50 pounds Vision Requires interaction with co-workers, residents or vendors Occasional weekend, evening or night work if needed to ensure shift coverage On-Call on an as needed basis Possible exposure to communicable diseases and infections Exposure to latex Possible exposure to blood-borne pathogens Possible exposure to various drugs, chemical, infectious, or biological hazards Subject to injury from falls, burns, odors, or cuts from equipment Requires Driving: Drives residents (Tier 1) Brookdale is an equal opportunity employer and a drug-free workplace. Utilizes a person-centered approach starting with positive perceptions of aging, while building relationships and connections amongst residents. Develops a monthly calendar, in partnership with residents, based on residents' shared interests. Collaborates with community leadership team to plan, coordinate, and execute special events at the community including, but not limited to, holiday, family, educational, and other marketing events. Plans and schedules meaningful opportunities for resident engagement outside the community, which may include driving a community vehicle. This job description represents an overview of the responsibilities for the above-referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by their supervisor.
    $108k-149k yearly est. Auto-Apply 4d ago
  • Senior Onboarding Manager

    Impact.com 4.5company rating

    Senior manager job in Columbus, NY

    Our Company: impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products-Performance (affiliate), Creator (influencer), and Advocate (customer referral)-unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results. Your Role at impact.com: As a Senior Onboarding Manager you will oversee clients through account set up and integration. The position is responsible for managing the overall onboarding experience and guiding both internal resources and the client through implementation, account configuration, training, and early activation, ensuring each milestone is successfully completed on time. A Senior Onboarding Manager is a strong individual contributor and champion for providing the client with a tailored, professional and exciting experience to meet their goals and needs, delivering a happy customer to the success team! What You'll Do: Responsible for a portfolio of new accounts including launching, following a defined onboarding process, and ensuring metrics are accurate across all clients. Onboarding Managers should always know the current status of an account in their book of business. The Senior Onboarding Manager is responsible for building a relationship with the client that results in a delighted customer and allows for a smooth transition to success. This person is focused on customer experience, timely launch against billing start date, program success, and partnership growth. Listen to all client goals and requirements, rapidly understand the nuances of their business, and ensure their setup and initial partnership strategies are tailored to meet these. Ensure all required stakeholders are included in discussions necessary to ensure respective setup items are agreed upon and confirmed. Continuously drive projects forward and ensure any blockers are surfaced and triaged immediately to keep project timelines on track. Any delays or risks to the project timeline are communicated and adjusted accordingly. Track activity and update client records in various tools including SFDC, Operator, Jira and other software we may be using. Provide direct support including training via email, Zoom, chat and in-app tools to users throughout the onboarding phase (sales handoff through time to first value) Act as the client champion during Onboarding and proactively project manage both internal and external teams to client launch Ensure critical client account and business information is captured and documented to ensure a smooth transition to Success Other Duties: Review, improve and provide feedback on the help documentation and process Continually enhance your knowledge of technical setups and technology Check that each client has a complete "final review" before going live Use reports to proactively reach out to clients in onboarding Escalate issues to managers as needed Share best practices Adhere to policies that are defined as part of SOC compliance Continually educating on industry and product knowledge Offsite travel may be required to client offices or other Impact locations What You Bring: Experience launching and/or managing accounts in the affiliate marketing industry, creator industry, or digital marketing is not required but is strongly preferred 3-5+ years experience working as a Project Manager or related work (client-facing experience preferred) Proven track record of working with Enterprise brands Experience working with Project Management software (JIRA, Asana or similar) Knowledge of various project management methodologies Cost and risk management skills Exceptional communication, interpersonal, conflict resolution, and negotiation skills Ability to make important decisions under pressure Detail-oriented and able to effectively prioritize tasks Must be a critical thinker and a resourceful problem-solver Enthusiastic team player Excellent time management skills Ability to work both in a team environment and autonomously Ability to multi-task and perform effectively under pressure Self-motivated and able to provide results with minimal supervision Why This Role is Exciting: Why is this role exciting? They say first impressions go a long way, right? Be part of the team that gets to set the stage for our customers' first interactions with Impact.com! Our Onboarding team is customer and partnership obsessed and is focused on ensuring all customers have a delightful experience joining Impact.com. Your goal is to ensure the client is set up for success by understanding the specific client's business and advising on best practices and key features that align with their goals, needs, and integration. Salary range: $85,000.00 - $100,000.00 per year, plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant. *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Benefits (Perks): Medical, Dental and Vision insurance Unlimited responsible PTO Flexible work hours Continued access to Affiliate & Partnerships Industry Fundamentals Certification by PXA Parental Leave Technology Stipend Office only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled. Flexible spending accounts and 401(k) An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes! An established company with a cool, high-velocity work ethos, where each person can make a difference! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #LI_SantaBarbara
    $85k-100k yearly Auto-Apply 3d ago
  • Business Support Manager

    Everon

    Senior manager job in East Syracuse, NY

    At Everon, we truly believe that our people are the difference - for our organization, the customers we serve and the communities we protect. When you're a part of Everon, you'll have the opportunity to be a part of that difference every day. With more than 100 locations, a deep national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth. For more information, visit *********************** or follow us on LinkedIn. **Position Summary:** The Commercial Business Support Manager leads the effective development and execution of the district support plan, human capital strategy and inventory. The Manager is accountable for developing action and contingency plans to meet or exceed his/her area targets. The Manager is also responsible for developing strategies for accelerating growth through customer loyalty and employee engagement, market penetration and share gain. He/she must be adept at establishing a compelling vision and building engagement and alignment through strong people leadership, including exceptional talent development (effective coaching and feedback), and effective communication and collaboration. **Position Responsibilities:** **_Leadership_** + Leads area support team by providing clarity of vision and expectations; role modeling effective coaching and performance feedback, prioritizing resources; facilitating alignment of the team and partners. + Develops and executes a strong talent management plan including talent assessment, selection, empowerment, coaching, motivation and retention of top talent; builds and develops succession plans and pipeline of talent + Cultivate employee engagement and positive employee relations environment through robust and regular employee communications, performance feedback, reward and recognition culture, and focused employee development. + Collaborate directly with Residential, Small Business, Operations, Marketing, Human Resources and other business units to execute on the overall Business Plan + Employs a diverse and creative communications framework to align employees and generate understanding and commitment to achieving the business plan + Promotes inclusion amongst the team by role modeling and supporting business diversity objectives + Drives speed and accountability of plans through effective engagement **_Operations Management_** + Manages operational excellence and efficiency through process improvement, effective analytics, and strong financial planning while fostering a culture that demonstrates Everon's commitment to employee, community and our mission of creating customers for life + Executes and manages budgets including area level P&Ls; provides regular reporting and communication to key stakeholders regarding the health of the market and Everon's business performance; when appropriate provide a mitigation strategy for any projected short falls + Manage office infrastructure, (e.g. building, facilities repair and maintenance, phone system, office equipment installation and maintenance, to include copiers, PCs, printers, fax, mail machines etc.). + Manage the financial activities, human resource activities and administrative support infrastructure. Control customer communications, sales, service, installation and general functions within the district to ensure compliance and consistency with business disciplines. + Assist with Financial reporting, budget preparation, forecasts, and other key financial and operating indicators. + Manage collections, accounts payable processing. payroll and PS time management entries, cash processing, order entry, and billing and/or billing adjustments. + Manage District "Dispute Management System" activities. Administer the fleet program Ensure vehicle availability and monitor expenses. + Administer local tax and licensing requirements + Manage the efficient paper flow processes in the district. Continuously improve processes to ensure maximum productivity, as well as, to ensure the quality of all data/information within the district. + Ensures compliance and the highest ethical standards in all processes. + Champions EHS&W strategies and programs to meet our near- and long-term safety goals + Ensures strong commitment and collaboration to executing service level agreements + Implements corporate-wide initiatives to drive customer experience, process improvements, efficiencies, culture and talent initiatives to advance the business **_Qualifications - External_** **Education:** Bachelor's Degree required. **Experience:** + 5 years of business experience in leading a support team or operations team with a focus on customer obsession: + Assessing, coaching, and developing talent and managing multi location team + Establishing business direction and executing strategy development and implementation + Influencing business decisions in a highly matrixed organization + Exceeding predetermined revenue, share, and customer obsession objectives + Familiarity or proven experience with Precision leadership a plus Pay and Benefits Disclosure The budgeted pay range for this role as of November 2024 is based on multiple factors, including but not limited to tenure, previous experience, qualifications, certifications, and geographic considerations. Everon offers eligible employees competitive benefits, including health and welfare benefits, a 401(k) plan with company match, short term and long term disability coverage, life insurance, wellbeing benefits, and paid time off among others. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $101k-157k yearly est. 7d ago
  • Business Manager

    Curbell Inc. 3.2company rating

    Senior manager job in Syracuse, NY

    This position is responsible for successfully developing and managing a business in alignment with our strategy and our organizational mission, vision and values. Responsibilities include managing Outside and Inside Sales efforts, branch administration, and providing financial results to meet company goals. Essential Functions: * Executes and delivers upon a defined set of Best Business Practices for the Business Manager role. Includes managing Outside and Inside Sales, Direct Customer Involvement, Margin Management, Supplier Relationships, Inventory Management, and Training, as well as using Curbell Selling System, CRM and Sales Tools. Responsible for implementing Company initiatives at the local and regional level. * Develop a culture of high performance and employee engagement by inspiring, developing, and motivating internal talent. Facilitate good discussions with employees in order to understand their professional goals and aspirations. Create an environment of open communication that fosters upward feedback and suggestions. Make well informed decisions, demonstrate initiative, exhibit autonomy and execute on organization initiatives. (Measure by Employee Engagement and Retention) * Develop, execute, and manage a business plan to establish or grow a Branch. Manage all aspects of Profit and Loss Statement from budgeting to a year-end result in an effort to achieve acceptable profit level and ensure positive ROS and NOP growth. Use SAP CRM reporting to analyze business results. Work with corporate departments to help manage A R, Suppliers, Marketing Programs and Quality standards. (Measure by P&L Results) * Performs other duties as assigned. Job Specific Requirements: * Experience in selling services in a business to business model; able to make group presentations. * Working knowledge of Microsoft Office. Knowledge of SAP, or similar system, preferred. * Experience with territory and sales management techniques * Interpersonal and communication skills * Ability to work out of the Moorestown, NJ branch Core Competencies: * Leadership * Communications Skills * Setting Priorities & Time Management * Problem Solving and Decision-Making * Coaching/Developing People and Teams * Managing Performance Issues
    $97k-136k yearly est. 12d ago
  • Ophthalmics Region Business Lead - Northeast

    Astellas Pharma 4.9company rating

    Senior manager job in Syracuse, NY

    Purpose: Developing innovative therapies is one of the most challenging, most essential, and personally rewarding fields in science. This is the most exciting time to be a part of Astellas, a company with a uniquely collaborative and patient-focused culture. There's something special about working at Astellas. It's reflected in our focus on the people we serve, the way we treat each other and the results we achieve together as a company. Position Summary: A field-based sales leadership role, with the priority to lead a diverse team of Ophthalmics Business Specialists focused on educating the eye care community and compliantly promoting Izervay for appropriate patients in the Northeast Region. Expected to deeply understand the business driving factors within their geographies and provide clear direction and support to their team to educate, support and influence a wide range of eye care professionals, including retinal specialists, comprehensive ophthalmologists, optometrists, and practice staff. A driven leader who is accountable and “owns the results” by leading their team like it's their own business, balancing strategic agility and tactical execution to drive business results, while always putting patients and their needs first. This role sits on the Sales Leadership Team Essential Job Responsibilities: Motivate, coach, and develop a highly motivated, engaged, and effective team of Ophthalmics Business Specialists across the region. Build and cultivate an empowered team culture that enables high performance and collaboration. Oversee the implementation and execution of disease state educational awareness plans. Maximize revenue by driving sales performance to exceed goals, and provides sales direction and leadership to Ophthalmics Business Specialists within their region. Ensure a high level of clinical acumen, working with Ophthalmics Business Specialists on customer messaging execution to deliver compliant, impactful conversations. Formulate and direct the activation of a regional business plan, based on contributing to national goals and integrating local OPHTHALMICS BUSINESS SPECIALISTS goals and achievements. Provide clear direction to Ophthalmics Business Specialists on execution based on a strong link to marketing objectives and planning. Collaborate with and aligns on region strategy with peer functional field leadership, with accountability to achieve an optimal full office customer experience. Demonstrate ways to navigate complex ophthalmology referral networks within their region to make business impact. Perform ad-hoc special projects with cross functional input to support specific business needs requested.
    $118k-188k yearly est. 3d ago
  • Zone Manager

    Spencer's and Spirit Halloween

    Senior manager job in Syracuse, NY

    We are authentic, professional providers of fun, focused on building a Great Place To Work For All by staying true to our mission: “So Much Fun It's Scary!” At Spirit Halloween, we do the right thing always-integrity, fairness, respect, and transparency are our foundation. You will find our culture to be inclusive, passionate, resilient, and one that values differences and embraces all. We offer a comprehensive benefits package that includes: Flexible work environment Career advancement Competitive base salary Bonus opportunity Vacation, Personal, Sick and Holiday pay Medical, Dental, Vision, Disability, Life and AD&D insurance 401k with a company match 30% merchandise discount The Zone Manager's primary job function is to be fully accountable for the success of an assigned group of districts and driving sales by directing all operational aspects of district and store operations. The Zone Manager is responsible for ensuring that Multi-Unit Leaders make certain that their store staffs maintain clean, well-organized, and properly merchandised stores at all times and that all policies, procedures, and controls are followed. Responsible for overseeing all aspects of inventory control to ensure store shrink is within company guidelines by protecting company property and assets. The Zone Manager serves as the key strategic partner, and maintains a constant awareness of our competition within an assigned region. Responsible for establishing and maintaining ethical standards as a representative of Spirit Halloween. Sets an example to peer group and reporting team in ethical decision making. The Zone Manager is responsible for scouting markets within their defined area to verify and/or identify viable locations for the upcoming season. #Spirit Responsibilities Manage and direct a geographic region normally consisting of multiple districts within the Zone. Responsible for scouting and developing in depth knowledge of assigned market. Responsible for identifying any & all viable retail locations in preparation for the upcoming season. Responsible for suggesting sales plans based on historical data in market. Responsible for conducting detailed scope of works on locations and partnering with Facilities Managers and Real Estate deal makers. Responsible for scheduling any necessary work needed to locations while partnering with Facilities Manager and contractors. Responsible for scheduling all initial fixture and merchandise deliveries within Zone. Responsible for setting sales and operational goals and expectations, and ensuring that those goals and expectations are achieved. Responsible for overseeing the performance management of the District & Store Manager teams to meet all expectations. Schedule regular visits in all stores with District & Store Managers to ensure compliance in all areas of customer service, store operations, and loss prevention.. Train, challenge, motivate, encourage, and provide constructive guidance to District & Store Managers related to all areas of effective operations. Oversee District & Store Manager implementation strategies to meet all store performance goals. Responsible for establishing sales and operational plans with District & Store Managers to ensure that all tasks are managed and executed efficiently. Responsible for ensuring that District & Store Managers hire qualified candidates and ensure that all associates are properly trained. Ensure that District Managers effectively supervise Store Managers by planning, organizing and delegating tasks to meet store goals and expectations. Responsible for recruiting, hiring and training District Managers in all aspects of their jobs, and providing appropriate constructive feedback regarding performance and/or conduct. Ensure that District Managers maintain proper staffing levels to meet store needs and that associates properly record hours worked. Ensure that District Managers and Store Managers are kept current on all policies, procedures, programs and guidelines, and that all stores maintain a work environment free from discrimination and harassment. Ensure that all associates treat one another and our customers with courtesy and respect. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skills, education and/or ability required for this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. #Spirit Pay Range $85,500.00 - $115,047.00
    $85.5k-115k yearly Auto-Apply 58d ago
  • Business Manager

    Suny Upstate Medical University

    Senior manager job in Syracuse, NY

    The Business Manager is responsible for supporting the administrative, operational, financial, and human resource functions for the Neurosurgery clinic within the Upstate Neurological Institute. Working closely with physician leadership to build fiscally responsible but operationally viable budgets, investigate and mitigate any monthly variances, and continuously plan for the next fiscal year.” Perform Human Resource related functions for assigned areas including posting, interviewing, hiring, processing performance programs and evaluations and performing disciplinary action as necessary. Working closely with Business Director, Nursing leadership to formulate business cases that justify the request of capital budgeting process, new and replacement positions that fit within prescribed budget and contract parameters. Participate in strategic planning and business development. Identify, develop, and evaluate growth and new service opportunities. Assist in Planning, facilitate, and implement projects to include new facility or department relocations, Maintain the Charge Description Master (CDM), research and evaluate billing code changes and new code additions/opportunities, and monitor regulatory compliance will be responsible for the day-to-day business oversight. Minimum Qualifications: Bachelor's Degree in Business Administration, Health Services, Accounting or related field with minimum of 3-5 years of progressive experience in a health care ambulatory environment. Preferred Qualifications: Preference for knowledge of Neurosurgery, related Neurological field, ambulatory clinic operations, Physician Office billing and coding processes, exceptional skills in verbal and written communications and excellent organizational skills required. Work Days: M-F Days Message to Applicants: Recruitment Office: Human Resources Executive Order: Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at ************** or via email at ****************.
    $77k-139k yearly est. 60d+ ago
  • Senior Managing Trade Consultant

    Mohawk Global

    Senior manager job in Syracuse, NY

    Please note that the salary range referenced is a general guideline only. Salary differentials are based on multiple factors including (but not limited to), geographic location, education/training, years of relevant experience/seniority, merit, qualifications, as well as market and business considerations. Mohawk Global considers all of these variables when extending an offer of employment. Who We Are: Mohawk Global is a 300-person team of logistics and trade specialists dedicated to fulfilling the supply chain needs of our customers with a strong emphasis on customs brokerage, domestic and international transportation, trade compliance, education, and consulting. Our business practices are driven and exhibited daily by our three core values: to ENRICH purposefully, to CARE personally and to DELIVER professionally. To learn more about our core values and what makes us truly unique in our industry, please click here. We pride ourselves in being a highly employee-centric organization that truly puts our people (and clients) first! At Mohawk, these aren't just words, they are demonstrable values that we put into action by our behaviors each day. We have been certified as a "Great Place To Work" for the past twelve years…see what our greatest assets, our people, have to say about us here: Mohawk Global - A Great Place to Work! Position Summary: The Senior Managing Trade Consultant is an integral member of the Mohawk Global Trade Advisory team (MGTA), a group of subject-matter experts who constitute the consultative arm of Mohawk's international trade business. The Senior Managing Trade Consultant provides trade compliance-related expertise and compliance project leadership to meet the needs of Mohawk's clients as well as oversite of a team of professionals supporting our clients' import and export programs. The Senior Managing Trade Consultant is passionate about leading both compliance consulting projects, a team and other related duties to ensure the highest levels of delivered services. Essential Duties & Responsibilities: Team Leadership: Manage and mentor of a team of international trade professionals, fostering a collaborative environment that encourages professional growth and development. Client Support: Build and maintain strong relationships with clients to understand their trade needs and provide strategic guidance on compliance and optimization. Project Oversight: Lead/Support and coordinate various projects, including HTS classification, compliance assessments, prior disclosures, AD/CVD, PGA support, and duty minimization initiatives. Hands-On Support: Actively participate in project execution, providing expertise in compliance strategies, regulatory initiatives/questions and operational efficiencies. Regulatory Compliance: Ensure that all trade and customs activities comply with applicable laws and regulations, staying abreast of changes in trade policies and procedures. Data Analysis and Reporting: Analyze trade data and trends to identify opportunities for improvement and cost savings. Prepare reports and presentations for clients and internal stakeholders. Strategic Planning: Collaborate with senior management to develop and implement strategies that enhance our service offerings and strengthen our market position. Perform other related duties as assigned by management. Adhere to established policies and procedures. Education and Experience: * US Customs Broker License required * Minimum of 15 years of practical experience in import and export Customs compliance * Other related industry certification(s) or license(s) are preferred (CCS, CES, CUSECO) but not required * Bachelor's degree in business administration, International Business, Supply Chain Management or other related discipline is preferred Knowledge, Skills & Abilities: * Expert knowledge of US Customs regulations and compliance procedures * Knowledge of Export Compliance Regulations (EAR) and ITAR * Knowledge of Participating Government Agency (PGA) regulations related to import compliance * Knowledge of CTPAT Program and supply chain security procedures * Working knowledge of Harmonized Tariff Schedule (HTSUS) and Schedule B classifications * Excellent writing, communication and presentation skills * Knowledgeable in process improvement methodologies (six-sigma, lean) * Highly organized * Ability to lead a team * Ability to work with individuals in a team structure * Self-motivated and able to work as an individual contributor based on project * Ability to work with clients and represent MGTA/MG in a highly professional manner Mohawk Global is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Equal Employment Opportunity is The Law Employee Rights Under the FMLA Employee Rights - Employee Polygraph Protection Act
    $115k-175k yearly est. 4d ago
  • 2026 Community Branch Management Program - Upstate NY

    Manufacturers and Traders Trust

    Senior manager job in Utica, NY

    The Community Branch Management Program (CBMP) is an accelerated leadership development program designed to provide participants with a deep dive into the Customer Centric world of the Consumer Bank. During this 1-year program, Branch Management Trainees engage in a variety of Core Training sessions which includes classroom training, departmental overview presentations and observations, interactions with Senior Leadership across the Retail Bank, and special projects that arise. Branch Trainees will also have On-the-Job (OJT) responsibilities which will vary by market and are assigned by the mentoring manager. Primary Responsibilities: Community Branch Management Program Core Training- Branch Management Trainees will complete a one-year training program while creating and adding value to the Retail and Consumer Bank. Trainees will participate in training throughout the one-year program to learn banking, basic financial skills, effective communication and coaching practices, and advanced leadership/interpersonal skills. Throughout this time, trainees will develop a solid understanding of banking functions, processes, and operations by engaging with customers to identify financial needs across all product and service lines, resolving complex service issues, and completing accurate and timely processing of various types of transactions. Trainees will also collaborate with local small business leaders to grow community partnerships as well as taking an active role in coaching and developing their team to achieve their individual career goals. On-the-Job Training - The fundamental skills taught in core training are combined with OTJ training based on individual needs of the branch and Market. Job specific training will cover departmental risk policies, procedures, systems, and financial products. Upon completion of the CBMP, Branch Management Trainees will have basic skills necessary to become entry-level professionals and/or managers in their assigned branch, based on individual performance. Branch Network Training - Branch Trainees will learn numerous functions relating to operations, service, and sales in preparation for a Branch Leadership position. This will include: Exposure opportunities to master communication and personal interaction skills, detailed product knowledge, maintaining operational efficiencies, sales skills, and achievement of sales goals. Playing a key role in the Customer Experience, Relationship Management (customer assessments, profiling for sales opportunities, account opening and lead-focused outbound calling) and Risk Management (audit requirements, fraud prevention, Know Your Customer (KYC), customer information profile (CIP) and branch operations). Learning all product and service lines to be able to engage with customers to identify financial needs, resolve service issues, and complete accurate and timely processing of teller transactions. Learning to collaborate with local small business leaders to grow your community partnerships as well as how to coach and develop a team to achieve their individual, personal, and career goals. Other Assigned Duties: Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies. Promote an environment that supports belonging and reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Complete other related duties as assigned. Scope of Responsibilities: The Community Branch Management Program (CBMP) is an accelerated leadership development program designed to provide participants with a deep dive into the Consumer Bank. During this 1-year program, Branch Management Trainees engage in various of Core Training sessions and On-the-Job (OJT) responsibilities which will vary by market and are assigned by the mentoring manager. Managerial/Supervisory Responsibilities: N/A Education and Experience Required: Bachelor's (or MS/MBA) candidates with: Minimum Cumulative GPA 3.0 Customer facing/retail work experience Outstanding written and verbal communication skills Strong interpersonal skills Demonstrated presentation skills Proven leadership abilities Demonstrated analytical & computer skills Work visa sponsorship not offered for this role M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $29.57 - $43.99 per hour. The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. The range listed above encompasses all geographic locations. The pay rate specific to your location will fall within this range and is available from your recruiter.LocationCamillus, New York, United States of America
    $29.6-44 hourly Auto-Apply 60d+ ago
  • Station Manager

    Maersk 4.7company rating

    Senior manager job in Ava, NY

    About Us: As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family, this is the place for you! We are an integrated logistics company responsible for moving 20% of global trade annually. With a dedicated team of over 110,000 employees across 130 countries, we go all the way to connect and simplify global trade, and help our customers grow and thrive. Maersk Ground Freight (MGF) offers transportation services like FTL (Full Truckload), LTL (Less Than Truckload), brokerage, cross-border trucking, groupage, and sortation hubs, connecting Maersk or Customer warehouses or depots or cross-dock/consolidation/deconsolidation facilities through a robust network led by best-in-class operations and technology. This integrated network will service multi-channels like B2B, B2C, B2B2C, e-commerce, direct to store, dropship, returns, and more, leveraging asset-based, asset-light, and non-asset models. #INDEED Experience with 1st Mile, Final Mile and Air Freight Essential Functions: Defines and delegates subordinate responsibilities, develops strategies to improve operational costs Negotiates bids with brokers and asset based carriers to meet company savings objectives Oversees freight transfer activity from terminal to terminal Develop and maintain cost efficient methods of operation. Insures customer satisfaction, a facility free of safety hazards, and proper performance of operational processes Fosters an environment of continuous improvement Communicates and enforces company policies, procedures and rules to employees Provides advice, guidance, and assistance as needed Recommends and approves increases or decrease in staff; screens and selects employees; approves long range departmental plans, work goals, and objectives and standards Assists and evaluates the performance of employees' recommendations and approves expenditures, salary changes, promotions, transfers, changes in status and disciplinary action Assigns work, trains, develops, and motivates employees Responsible for KPI metrics and PNL performance Helping drive revenue into the Station Controlling Station Expenditures Manage Station employees Communicates and administers personnel programs and procedures in accordance with approved policies Other duties as assigned Skills & Competencies: Strong written and verbal communications skills Experience with TSA/ Air Freight Excellent mathematical skills, with the ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume Ability to analyze technical and scientific journals as they pertain to the business and market Strong problem solving and reasoning abilities to deal with a variety of problems and come up with creative solutions Company Benefits: Medical Dental Vision 401k + Company Match Employee Assistance Program Paid Time Off Flexible Work Schedules (when possible) And more! Pay Range: $120k to 140k * The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws. Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
    $32k-56k yearly est. Auto-Apply 53d ago
  • Retail Store Manager-2

    at&T 4.6company rating

    Senior manager job in Ithaca, NY

    Job Description: Take the lead at the center of where it all happens - our retail stores. Combine your retail knowledge and leadership skills to oversee store operations, manage and develop a team, and ensure AT&T customers experience our best-in-class services, entertainment, and technology. With access to the latest tech and a company that believes in you, there's so much in store for your career. In this role, you'll oversee all aspects involved in the daily operation of a retail store. From merchandising and product launches to meeting and exceeding sales objectives, you'll ensure that customers are provided with an extraordinary experience with our products and services, and you won't be in this alone. We offer the best-in-class paid training to set you up for leadership success. You'll gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals. Our most successful Store Managers have: Excellent communication and leadership skills Three or more years of sales and/or customer experience in telecommunications or a related industry Prior management experience Well-developed planning, analytical, and problem-solving skills Familiarity with wireless terminology, industry trends, and AT&T mobility systems The ability to collaborate with key stakeholders on initiatives beyond store walls. Our Retail Store Manager 2 earns a salary of $55,000 to $82,600 per year, plus $24,000 in commissions annually if all sales goals are met. Not to mention all the other amazing rewards that working at AT&T offers. An individual's starting salary within this range may depend on factors such as geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available, but it is unprotected. Adoption Reimbursement Disability Benefits (short-term and long-term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident, hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available), and AT&T phone Join our team, and you will be on a path to leadership, coupled with a strong salary and benefits that fit your life. Apply today. Weekly Hours: 40 Time Type: Regular Location: USA:NY:Ithaca:748 S Meadow St:RET/RET Salary Range: $55,000.00 - $82,600.00 It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. d24ad0b8-823f-4e68-a892-2986ccdf7392
    $55k-82.6k yearly 1d ago

Learn more about senior manager jobs

How much does a senior manager earn in Syracuse, NY?

The average senior manager in Syracuse, NY earns between $93,000 and $184,000 annually. This compares to the national average senior manager range of $86,000 to $163,000.

Average senior manager salary in Syracuse, NY

$130,000

What are the biggest employers of Senior Managers in Syracuse, NY?

The biggest employers of Senior Managers in Syracuse, NY are:
  1. The Salvation Army
  2. Actalent
  3. Lockheed Martin
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