Service administrator vs account administrator

The differences between service administrators and account administrators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a service administrator, becoming an account administrator takes usually requires 4-6 years. Additionally, a service administrator has an average salary of $54,573, which is higher than the $40,149 average annual salary of an account administrator.

The top three skills for a service administrator include customer service, patients and data entry. The most important skills for an account administrator are customer service, data entry, and financial statements.

Service administrator vs account administrator overview

	Service Administrator	Account Administrator
Yearly salary	$54,573	$40,149
Hourly rate	$26.24	$19.30
Growth rate	5%	6%
Number of jobs	57,561	136,654
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 53%	Bachelor's Degree, 62%
Average age	43	47
Years of experience	2	6

What does a service administrator do?

A service administrator is responsible for assisting the customers' inquiries and concerns, recommending service alternatives, processing refunds, and escalating high-level complaints to the service manager for immediate resolution. Service administrators receive and process orders, take customers' special instructions, and ensure that they get the highest customer satisfaction, generate more revenues, and improve the company's branding recognition. A service administrator also informs the customer of promotional offers and new services by utilizing sales pitches and other marketing strategies. They should have excellent communication and customer service skills to keep a customer's loyalty.

What does an account administrator do?

An account administrator receives and verifies goods and services billing and requisitions in an organization. Account administrators review and reconcile accounts, maintain up-to-date receipts and invoice records, and process payments to the company's external partners. Often, they need to contact vendors and clients to be able to perform their tasks. They should be equipped with skills in payroll administration, management, and business expertise. There are also tools that they need to be proficient with, such as accounting software and quality management tools.

Service administrator vs account administrator salary

Service administrators and account administrators have different pay scales, as shown below.

	Service Administrator	Account Administrator
Average salary	$54,573	$40,149
Salary range	Between $33,000 And $88,000	Between $29,000 And $54,000
Highest paying City	Sunnyvale, CA	Freeport, NY
Highest paying state	California	New Jersey
Best paying company	VMware	AbbVie
Best paying industry	Finance	Technology

Differences between service administrator and account administrator education

There are a few differences between a service administrator and an account administrator in terms of educational background:

	Service Administrator	Account Administrator
Most common degree	Bachelor's Degree, 53%	Bachelor's Degree, 62%
Most common major	Business	Business
Most common college	Stanford University	University of Pennsylvania

Service administrator vs account administrator demographics

Here are the differences between service administrators' and account administrators' demographics:

	Service Administrator	Account Administrator
Average age	43	47
Gender ratio	Male, 32.4% Female, 67.6%	Male, 29.4% Female, 70.6%
Race ratio	Black or African American, 8.8% Unknown, 5.1% Hispanic or Latino, 12.5% Asian, 8.8% White, 64.6% American Indian and Alaska Native, 0.3%	Black or African American, 9.7% Unknown, 4.7% Hispanic or Latino, 19.2% Asian, 5.3% White, 60.5% American Indian and Alaska Native, 0.6%
LGBT Percentage	9%	8%

Differences between service administrator and account administrator duties and responsibilities

Service administrator example responsibilities.

Manage Sr. Director's calendar and key staff members to include meetings, events and travel.
Convert complex business logic into SQL store procedures and user-define functions to achieve functionality require by the UI team.
Manage facilities maintenance/upgrades, and systems such as electronic medical records (EMR), billing, transcription and phones.
Manage multi-million dollar DOD contract, establish team goals and manage team deliverables to ensure objectives are consistently meet or exceed.
Manage all accounting functions utilizing QuickBooks of revenues
Assist users with configuring and managing SharePoint servers.

Account administrator example responsibilities.

Manage all post-award management activities such as award processing, fund monitoring financial reporting and payroll reconciliation.
Post ACH bank deposits via company web portal and/or email remittances provide by the customers.
Assist conversion of the accounting system to an ERP system
Perform the task of verifying and sending the daily ACH origination files for bank customers.
Perform financial account management using QuickBooks.
Prepare monthly payroll and statutory tax deduction returns to the regulatory authorities.

Service administrator vs account administrator skills

Common service administrator skills

Customer Service, 22%
Patients, 7%
Data Entry, 5%
CMS, 5%
Repair Orders, 4%
PowerPoint, 4%

Common account administrator skills

Customer Service, 25%
Data Entry, 10%
Financial Statements, 6%
Customer Inquiries, 5%
Computer System, 5%
Payroll, 5%

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Service Administrator vs Account Administrator

Updated January 8, 2025

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