Service administrator vs assistant systems administrator

The differences between service administrators and assistant systems administrators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a service administrator and an assistant systems administrator. Additionally, a service administrator has an average salary of $54,573, which is higher than the $40,777 average annual salary of an assistant systems administrator.

The top three skills for a service administrator include customer service, patients and data entry. The most important skills for an assistant systems administrator are customer service, patients, and payroll.

Service administrator vs assistant systems administrator overview

	Service Administrator	Assistant Systems Administrator
Yearly salary	$54,573	$40,777
Hourly rate	$26.24	$19.60
Growth rate	5%	5%
Number of jobs	57,561	104,311
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 53%	Bachelor's Degree, 55%
Average age	43	43
Years of experience	2	2

What does a service administrator do?

A service administrator is responsible for assisting the customers' inquiries and concerns, recommending service alternatives, processing refunds, and escalating high-level complaints to the service manager for immediate resolution. Service administrators receive and process orders, take customers' special instructions, and ensure that they get the highest customer satisfaction, generate more revenues, and improve the company's branding recognition. A service administrator also informs the customer of promotional offers and new services by utilizing sales pitches and other marketing strategies. They should have excellent communication and customer service skills to keep a customer's loyalty.

What does an assistant systems administrator do?

Assistant systems administrators are responsible for supporting a team with their day-to-day operations of a company's computer systems and networks. They perform varied tasks, including monitoring, maintaining, and testing internet performance, ensuring the availability of computer networks for all users, and troubleshooting system failures and computer hardware and software issues. Assistant systems administrators may conduct training and support other network users within the organization. Additional tasks also include monitoring and evaluating the efficiency of operations and preparing systems and software documentation.

Service administrator vs assistant systems administrator salary

Service administrators and assistant systems administrators have different pay scales, as shown below.

	Service Administrator	Assistant Systems Administrator
Average salary	$54,573	$40,777
Salary range	Between $33,000 And $88,000	Between $23,000 And $71,000
Highest paying City	Sunnyvale, CA	Chico, CA
Highest paying state	California	New Jersey
Best paying company	VMware	City of Los Angeles
Best paying industry	Finance	Health Care

Differences between service administrator and assistant systems administrator education

There are a few differences between a service administrator and an assistant systems administrator in terms of educational background:

	Service Administrator	Assistant Systems Administrator
Most common degree	Bachelor's Degree, 53%	Bachelor's Degree, 55%
Most common major	Business	Business
Most common college	Stanford University	University of Pennsylvania

Service administrator vs assistant systems administrator demographics

Here are the differences between service administrators' and assistant systems administrators' demographics:

	Service Administrator	Assistant Systems Administrator
Average age	43	43
Gender ratio	Male, 32.4% Female, 67.6%	Male, 38.6% Female, 61.4%
Race ratio	Black or African American, 8.8% Unknown, 5.1% Hispanic or Latino, 12.5% Asian, 8.8% White, 64.6% American Indian and Alaska Native, 0.3%	Black or African American, 9.0% Unknown, 5.1% Hispanic or Latino, 12.7% Asian, 8.7% White, 64.1% American Indian and Alaska Native, 0.3%
LGBT Percentage	9%	9%

Differences between service administrator and assistant systems administrator duties and responsibilities

Service administrator example responsibilities.

Manage Sr. Director's calendar and key staff members to include meetings, events and travel.
Convert complex business logic into SQL store procedures and user-define functions to achieve functionality require by the UI team.
Manage facilities maintenance/upgrades, and systems such as electronic medical records (EMR), billing, transcription and phones.
Manage multi-million dollar DOD contract, establish team goals and manage team deliverables to ensure objectives are consistently meet or exceed.
Manage all accounting functions utilizing QuickBooks of revenues
Assist users with configuring and managing SharePoint servers.

Assistant systems administrator example responsibilities.

Perform a wide variety of administrative tasks including managing daily schedules and interconnecting with other medical facilities and patients.
Monitor network connectivity, traffic, loads, and TCP/IP packet efficiency.
Work on Solaris volume manager to create file systems as per user and database requirements.
Maintain anti-virus software, remedy virus infections, and resolve hardware problems and technical issues.
Configure PCs, fax, printers, network, and internet for their small office.
Provide desktop support & user account administration on NT and Novell servers on a token ring network

Service administrator vs assistant systems administrator skills

Common service administrator skills

Customer Service, 22%
Patients, 7%
Data Entry, 5%
CMS, 5%
Repair Orders, 4%
PowerPoint, 4%

Common assistant systems administrator skills

Customer Service, 15%
Patients, 12%
Payroll, 7%
PowerPoint, 5%
Bed Facility, 5%
Human Resources, 5%

Service Administrator vs. similar jobs

Service Administrator related careers

Service Administrator related jobs

What similar roles do

Zippia Careers
Computer and Mathematical Industry
Service Administrator
Service Administrator vs Assistant Systems Administrator

Updated January 8, 2025

Browse computer and mathematical jobs