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Service administrator vs center administrator

The differences between service administrators and center administrators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a service administrator and a center administrator. Additionally, a center administrator has an average salary of $66,044, which is higher than the $54,573 average annual salary of a service administrator.

The top three skills for a service administrator include customer service, patients and data entry. The most important skills for a center administrator are patients, patient care, and surgery.

Service administrator vs center administrator overview

Service AdministratorCenter Administrator
Yearly salary$54,573$66,044
Hourly rate$26.24$31.75
Growth rate5%5%
Number of jobs57,56190,680
Job satisfaction--
Most common degreeBachelor's Degree, 53%Bachelor's Degree, 57%
Average age4343
Years of experience22

What does a service administrator do?

A service administrator is responsible for assisting the customers' inquiries and concerns, recommending service alternatives, processing refunds, and escalating high-level complaints to the service manager for immediate resolution. Service administrators receive and process orders, take customers' special instructions, and ensure that they get the highest customer satisfaction, generate more revenues, and improve the company's branding recognition. A service administrator also informs the customer of promotional offers and new services by utilizing sales pitches and other marketing strategies. They should have excellent communication and customer service skills to keep a customer's loyalty.

What does a center administrator do?

A Center Administrator is responsible for performing administrative and clerical duties to support an organization's daily operations and ensure that all the transactions are done timely and efficiently. Center Administrators respond to guests' inquiries and concerns, attend meetings and conferences, maintain adequate office inventory, file reports, sort documents, and manage databases. They must have excellent communication and organizational skills, especially in documenting business and financial transactions and supporting the management in identifying opportunities to grow revenues and profits.

Service administrator vs center administrator salary

Service administrators and center administrators have different pay scales, as shown below.

Service AdministratorCenter Administrator
Average salary$54,573$66,044
Salary rangeBetween $33,000 And $88,000Between $42,000 And $102,000
Highest paying CitySunnyvale, CAOakland, CA
Highest paying stateCaliforniaCalifornia
Best paying companyVMwareNovartis
Best paying industryFinanceReal Estate

Differences between service administrator and center administrator education

There are a few differences between a service administrator and a center administrator in terms of educational background:

Service AdministratorCenter Administrator
Most common degreeBachelor's Degree, 53%Bachelor's Degree, 57%
Most common majorBusinessBusiness
Most common collegeStanford UniversityUniversity of Pennsylvania

Service administrator vs center administrator demographics

Here are the differences between service administrators' and center administrators' demographics:

Service AdministratorCenter Administrator
Average age4343
Gender ratioMale, 32.4% Female, 67.6%Male, 34.2% Female, 65.8%
Race ratioBlack or African American, 8.8% Unknown, 5.1% Hispanic or Latino, 12.5% Asian, 8.8% White, 64.6% American Indian and Alaska Native, 0.3%Black or African American, 9.2% Unknown, 5.1% Hispanic or Latino, 12.9% Asian, 8.7% White, 63.8% American Indian and Alaska Native, 0.3%
LGBT Percentage9%9%

Differences between service administrator and center administrator duties and responsibilities

Service administrator example responsibilities.

  • Manage Sr. Director's calendar and key staff members to include meetings, events and travel.
  • Convert complex business logic into SQL store procedures and user-define functions to achieve functionality require by the UI team.
  • Manage facilities maintenance/upgrades, and systems such as electronic medical records (EMR), billing, transcription and phones.
  • Manage multi-million dollar DOD contract, establish team goals and manage team deliverables to ensure objectives are consistently meet or exceed.
  • Manage all accounting functions utilizing QuickBooks of revenues
  • Assist users with configuring and managing SharePoint servers.
  • Show more

Center administrator example responsibilities.

  • Attain initial 4 star CMS rating, which are subsequently increase to 5 stars.
  • Maintain and manage scheduling process for call center group with continuous real-time monitoring of adherence using CMS and IEX TotalView.
  • Create and manage a repository of group presentations and documents.
  • Reinforce HIPAA mandates by establishing new training standards.
  • Ensure that on-site lab meet all CLIA requirements.
  • Verify and correct CPT and ICD10 coding on claims prior to submission.
  • Show more

Service administrator vs center administrator skills

Common service administrator skills
  • Customer Service, 22%
  • Patients, 7%
  • Data Entry, 5%
  • CMS, 5%
  • Repair Orders, 4%
  • PowerPoint, 4%
Common center administrator skills
  • Patients, 20%
  • Patient Care, 10%
  • Surgery, 9%
  • Customer Service, 8%
  • Oversight, 4%
  • Financial Performance, 3%

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