Service administrator vs certified medical technician

The differences between service administrators and certified medical technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a service administrator, becoming a certified medical technician takes usually requires 6-12 months. Additionally, a service administrator has an average salary of $54,573, which is higher than the $38,859 average annual salary of a certified medical technician.

The top three skills for a service administrator include customer service, patients and data entry. The most important skills for a certified medical technician are patients, vital signs, and CPR.

Service administrator vs certified medical technician overview

	Service Administrator	Certified Medical Technician
Yearly salary	$54,573	$38,859
Hourly rate	$26.24	$18.68
Growth rate	5%	5%
Number of jobs	57,561	164,424
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 53%	Bachelor's Degree, 28%
Average age	43	44
Years of experience	2	12

What does a service administrator do?

A service administrator is responsible for assisting the customers' inquiries and concerns, recommending service alternatives, processing refunds, and escalating high-level complaints to the service manager for immediate resolution. Service administrators receive and process orders, take customers' special instructions, and ensure that they get the highest customer satisfaction, generate more revenues, and improve the company's branding recognition. A service administrator also informs the customer of promotional offers and new services by utilizing sales pitches and other marketing strategies. They should have excellent communication and customer service skills to keep a customer's loyalty.

What does a certified medical technician do?

Certified Medical Technicians are specialists in medical diagnoses by performing laboratory testing and analysis for hospitals and physicians. Their duties include lab sanitization to prepare for testing and collection, recording medical samples for testing, specimen preparation, blood drawing for donation and testing, and assisting physicians with sample collection as well as equipment handling in surgical rooms. They must also understand how to use complex and sensitive testing equipment such as cell counters, analyzers, microscopes, and centrifuges.

Service administrator vs certified medical technician salary

Service administrators and certified medical technicians have different pay scales, as shown below.

	Service Administrator	Certified Medical Technician
Average salary	$54,573	$38,859
Salary range	Between $33,000 And $88,000	Between $28,000 And $53,000
Highest paying City	Sunnyvale, CA	Denton, TX
Highest paying state	California	Alaska
Best paying company	VMware	Favorite Healthcare Staffing
Best paying industry	Finance	Health Care

Differences between service administrator and certified medical technician education

There are a few differences between a service administrator and a certified medical technician in terms of educational background:

	Service Administrator	Certified Medical Technician
Most common degree	Bachelor's Degree, 53%	Bachelor's Degree, 28%
Most common major	Business	Nursing
Most common college	Stanford University	University of Connecticut

Service administrator vs certified medical technician demographics

Here are the differences between service administrators' and certified medical technicians' demographics:

	Service Administrator	Certified Medical Technician
Average age	43	44
Gender ratio	Male, 32.4% Female, 67.6%	Male, 20.4% Female, 79.6%
Race ratio	Black or African American, 8.8% Unknown, 5.1% Hispanic or Latino, 12.5% Asian, 8.8% White, 64.6% American Indian and Alaska Native, 0.3%	Black or African American, 15.9% Unknown, 5.0% Hispanic or Latino, 14.6% Asian, 10.0% White, 53.8% American Indian and Alaska Native, 0.8%
LGBT Percentage	9%	8%

Differences between service administrator and certified medical technician duties and responsibilities

Service administrator example responsibilities.

Manage Sr. Director's calendar and key staff members to include meetings, events and travel.
Convert complex business logic into SQL store procedures and user-define functions to achieve functionality require by the UI team.
Manage facilities maintenance/upgrades, and systems such as electronic medical records (EMR), billing, transcription and phones.
Manage multi-million dollar DOD contract, establish team goals and manage team deliverables to ensure objectives are consistently meet or exceed.
Manage all accounting functions utilizing QuickBooks of revenues
Assist users with configuring and managing SharePoint servers.

Certified medical technician example responsibilities.

Maintain the cleanliness of storage areas, trays, centrifuges, refrigerators, freezers and work area.
Administer medications to patients according to their medication record as scheduled, as needed according to physician orders.
Perform laboratory test and procedures in areas including chemistry, hematology, urinalysis, coagulation, serology, and bacteriology.
Perform first aid and apply CPR when necessary.
Perform first aid or CPR during medical emergencies until paramedics arrive.
Assist the residents in their ADL needs and prepare their meals.

Service administrator vs certified medical technician skills

Common service administrator skills

Customer Service, 22%
Patients, 7%
Data Entry, 5%
CMS, 5%
Repair Orders, 4%
PowerPoint, 4%

Common certified medical technician skills

Patients, 17%
Vital Signs, 12%
CPR, 8%
Administer Medications, 7%
Resident Care, 6%
HIPAA, 6%

Service Administrator vs. similar jobs

Service Administrator related careers

Service Administrator related jobs

What similar roles do

Zippia Careers
Computer and Mathematical Industry
Service Administrator
Service Administrator vs Certified Medical Technician

Updated January 8, 2025

Browse computer and mathematical jobs