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Service assistant vs service provider

The differences between service assistants and service providers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a service assistant and a service provider. Additionally, a service provider has an average salary of $35,089, which is higher than the $31,928 average annual salary of a service assistant.

The top three skills for a service assistant include excellent interpersonal, basic math and customer satisfaction. The most important skills for a service provider are customer service, cleanliness, and social work.

Service assistant vs service provider overview

Service AssistantService Provider
Yearly salary$31,928$35,089
Hourly rate$15.35$16.87
Growth rate12%12%
Number of jobs69,11525,552
Job satisfaction--
Most common degreeBachelor's Degree, 49%Bachelor's Degree, 53%
Average age4343
Years of experience1212

What does a service assistant do?

A Service Assistant's responsibility depends on the line of work or industry involved. However, the primary responsibility of a Service Assistant is to respond to a customer's inquiry and offer them assistance, a suggestion, or a solution. Aside from ensuring customer satisfaction, a Service Assistant may also process payments, discuss product information, and sell products or services in adherence to the company's policies and regulations. Furthermore, A Service Assistant needs to keep records of transactions at all times and report to management or supervisors.

What does a service provider do?

Service providers are individuals or entities offering services to an organization and other parties. They provide storage, processing, or network services. The providers offer organizations real estate, communications, education, legal, and consulting services. It is their job to complete the requested tasks of their clients, provide solutions to network problems, and recommend options based on the needs of their clients. They also suggest changes or opportunities necessary within the organization.

Service assistant vs service provider salary

Service assistants and service providers have different pay scales, as shown below.

Service AssistantService Provider
Average salary$31,928$35,089
Salary rangeBetween $23,000 And $43,000Between $23,000 And $51,000
Highest paying CityWashington, DCSan Francisco, CA
Highest paying stateHawaiiHawaii
Best paying companyBeth Israel Deaconess Medical CenterMeta
Best paying industryGovernmentInsurance

Differences between service assistant and service provider education

There are a few differences between a service assistant and a service provider in terms of educational background:

Service AssistantService Provider
Most common degreeBachelor's Degree, 49%Bachelor's Degree, 53%
Most common majorBusinessPsychology
Most common collegeNorthwestern UniversitySUNY at Binghamton

Service assistant vs service provider demographics

Here are the differences between service assistants' and service providers' demographics:

Service AssistantService Provider
Average age4343
Gender ratioMale, 35.8% Female, 64.2%Male, 39.3% Female, 60.7%
Race ratioBlack or African American, 11.3% Unknown, 5.2% Hispanic or Latino, 20.4% Asian, 6.7% White, 54.2% American Indian and Alaska Native, 2.1%Black or African American, 11.9% Unknown, 4.8% Hispanic or Latino, 18.5% Asian, 7.1% White, 56.0% American Indian and Alaska Native, 1.7%
LGBT Percentage11%11%

Differences between service assistant and service provider duties and responsibilities

Service assistant example responsibilities.

  • Manage day-to-day operations including contract management, accounts payable, receivables, payroll and general administrative assistance.
  • Develop contracting strategy to build capacity and achieve ongoing compliance with Medicare and Medicaid provider network adequacy requirements.
  • Manage and update company Facebook page with daily updates, finding/sharing relevant and interesting information, and encouraging fan engagement.
  • Function as part of the trauma team by performing CPR.
  • Set up and maintain CPR certifications for all instructional aids.
  • Review supplies, materials, vendor selection for WIS and NICU.
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Service provider example responsibilities.

  • Develop contracting strategy to build capacity and achieve ongoing compliance with Medicare and Medicaid provider network adequacy requirements.
  • Certify to administer first aid, CPR; dispense medication.
  • Certify in first aid and CPR programs via company training.
  • Ensure contracts comply with HIPAA, fraud and abuse regulations and CMS guidelines.
  • Provide assistance to DHS provider staff in order for them to better navigate through the social service systems.
  • Exceed company standards for unit cleanliness and client/partner satisfaction.
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Service assistant vs service provider skills

Common service assistant skills
  • Excellent Interpersonal, 17%
  • Basic Math, 13%
  • Customer Satisfaction, 10%
  • Math, 7%
  • Patients, 6%
  • Veterans, 6%
Common service provider skills
  • Customer Service, 31%
  • Cleanliness, 20%
  • Social Work, 7%
  • Mental Health, 5%
  • Patients, 4%
  • Community Resources, 2%

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