Service assistant jobs in Massachusetts - 1,033 jobs
Mail Services Associate
Commonwealth of Massachusetts 4.7
Service assistant job in Boston, MA
Mail Services Associate - (260000A0)
The Operational Services Division (OSD) enables state government to obtain the goods and services it needs to serve the people of Massachusetts. OSD ensures that state procurements deliver best value and utilize fair, open, and competitive practices. The agency also helps thousands of businesses offer products and assistance to state agencies, local governments, and other public bodies - creating opportunities that contribute to economic growth and development. We work at the nexus between government and business and are privileged to make connections that support both sectors.
Join Our Dynamic Team
OSD's dynamic team is guided by the following values: SERVICE, PARTNERSHIP, CREATIVE‑PROBLEM SOLVING and RESPONSIVENESS. Our flexible, hybrid work environment fosters work‑life balance and collaboration, allowing us to effectively serve our state agency and local government partners so they can achieve their goals on behalf of the people of Massachusetts.
You'll be a great fit for our team if you believe in making state government work better, are forever curious and love building relationships and knowledge with partners in the public and private sectors. We look for people who can take initiative with a strong sense of urgency and enthusiasm, stay current on evolving policies, practices, industry and market trends, and consistently bring fresh ideas that contribute to a culture of innovation.
Role Summary
OSD is seeking to hire a Mail Services Associate to join the Commonwealth Print and Mail Services Team. The Mail Services Associate will operate a mail inserter, catch from the sorter, and keep accurate logs of all postage. The Associate may operate the courier van and/or truck to deliver mail and packages to state agencies and the post office. The incumbent will perform accurate record‑keeping of postal meter logs and production reports. The primary work location is 200 Arlington Street Chelsea, MA 02150. The work schedule is Monday through Friday, 7:00 AM - 3:00 PM EST, with potential after‑hours support as required. All offers of employment are conditional upon passing a Massachusetts Criminal Background Check (CORI), a security clearance (fingerprinting) consistent with IRS and/or public safety requirements, and security training.
Key Responsibilities
Demonstration of flexibility in accepting assignments and taking initiative where needed
Operating inserting equipment to ensure output is available in a timely manner
Operating inserting equipment to ensure output is accurate and meets client expectations
Operating all peripheral equipment in the print/mail shop to ensure all product output is accurate and meets quality requirements
Verify jobs are produced in their entirety by comparing product to reports
Breaking down jobs by hand or machine and arranging for distribution of output
Arranging for distribution of output to subsequent processing functions or external points
Document and report all problems with machinery to shift supervisor to minimize downtime and notify vendors if required
Providing general support and assistance to other operators as needed to ensure jobs are produced in a timely manner
Perform standard maintenance on machines to ensure maximum uptime
Follow standard operating procedures
Maintain prompt communication with both coworkers and clients, delivering information clearly and respectfully
Maintain a clean work area and safe work area
Perform detailed review of input/output data for completeness and accuracy
Perform related duties as required
Preferred Qualifications
Basic knowledge of USPS requirements.
Ability to operate various mail service equipment.
Basic knowledge of the methods and techniques used in the operation, adjustment, and care of machines.
Ability to operate computer equipment.
Ability to uncover and report errors and correct them before distribution of output.
Ability to maintain accurate records.
Ability to make periodic reports on the status of work being performed.
Ability to work in a team setting.
Qualifications
First consideration will be given to those applicants that apply within the first 14 days.
Minimum entrance requirements: Applicants must have at least two years of full‑time, or equivalent part‑time, experience in electronic data processing work, with major duties including the operation of the console of a computer and/or peripheral devices used in support of computer operations, or any equivalent combination of the required experience and the substitutions below.
An Associate's degree or higher with a major in the field of data processing may be substituted for one year of the required experience.
A diploma for completion of a one‑year full‑time, or equivalent part‑time, program in a recognized non‑degree granting business or vocational/technical school above the high school level with a major in the field of data processing may be substituted for one year of the required experience.
An official transcript from a recognized business or technical/vocational school as evidence of completion of a program consisting of at least 650 hours of instruction in computer programming/operation may be substituted for one year of the required experience.
Graduation from the data processing course of a recognized vocational/technical high school may be substituted for one year of the required experience.
Education toward such a degree or diploma will be prorated on the basis of the proportion of the requirements actually completed.
Special Requirements: None.
Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
Want the specifics? Explore our Employee Benefits and Rewards!
Equal Opportunity / Diversity Statement
An Equal Opportunity / Aff… (briefly keep the main statement) …
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self‑select out of opportunities if they don't meet 100 % of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.
Contact
If you have Diversity, Aff… questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: Ashley Pierce - ************.
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$49k-75k yearly est. 4d ago
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BIM Coordinator
Engtal
Service assistant job in Watertown Town, MA
We are seeking a BIM Coordinator to manage and execute BIM processes for innovative projects in life sciences, healthcare, and higher education. The ideal candidate will have strong expertise in mechanical systems, BIM software, and delivering efficient, high-quality designs.
Responsibilities:
Develop, manage, and maintain 3D models for preconstruction and construction phases.
Review contract documents, resolve issues, and collaborate with the Project Management team.
Conduct clash detection, track resolutions, and update project models.
Create accurate, code-compliant drawings and layouts tailored to field needs.
Coordinate schedules, equipment placement, and maintenance zones with project teams.
Communicate effectively with field personnel and address design questions.
Mentor and support team members while maintaining high standards.
Qualifications:
5+ years of BIM coordination experience.
Proficiency in Revit, Navisworks, BIM 360, and Trimble tools.
Knowledge of mechanical systems, plumbing, and NFPA codes.
Experience in preconstruction, fabrication, and construction processes.
Strong time management and attention to detail.
Ability to produce precise, build-ready drawings.
Why Join Us?
Work on dynamic, cutting-edge projects.
Competitive benefits, including medical, dental, and 401(k) with company contributions.
Quarterly bonuses, tuition reimbursement, and ample PTO.
Opportunities for professional growth in a collaborative environment.
$35k-56k yearly est. 1d ago
BIM Coordinator
Vanderweil Engineers 4.4
Service assistant job in Boston, MA
If you are looking for an opportunity to break away from your silo to grow your career while being on projects across mission critical data centers, healthcare, science & technology, we are looking for you.
Vanderweil Engineers is a nationally recognized, top-ranked engineering firm specializing in MEP/FP and technology services. For 75 years, we've delivered innovative solutions across diverse sectors-Science & Technology, Mission Critical, Academic, Healthcare, and Commercial.
As one of the largest independently owned engineering firms in the U.S., our team of 500+ professionals operates from nine offices nationwide, bringing deep expertise and a commitment to excellence to every project.
We offer growth and stability in an ever-changing volatile environment. Join us to do the best work of your career as a BIM Coordinator at our Boston, MA headquarters. (Hybrid - Seaport District three-minute walk from South Station)
As a BIM Coordinator, you will be part of a designated team that covers all industry sectors across the company including Mission Critical Data Centers, Healthcare, Science & Technology. While making an impact on BIM improvement projects, you will have the opportunity to be mentored by our BIM Manager.
Expand your skillset and have a voice by working outside the box with the way we approach projects at Vanderweil.
Benefits:
The compensation range is $80 - $100K
Medical, Dental, Vision, matching 401K
Vacation and paid holidays
Mentorship
Wellness program
Responsibilities:
Project model coordination (clash detections) using BIM360/ACC.
Working on a variety of projects across different industries.
Streamline BIM modeling processes.
Research BIM applications and third parties.
Assist BIM Manager with in-house BIM Webinars.
Requirements:
3+ years BIM or VDC background
Bachelor's degree or equivalent experience
BIM 360/ACC (Autodesk Construction Cloud)
Revit knowledge
Our Work Culture:
At Vanderweil Engineers, we recognize the importance of work-life synergy and believe our best work is done when flexibility is offered, and wellness is supported.
Our flexible and hybrid work style allows team members to have the freedom to be innovative and drive results their way. Our wellness programs are above and beyond, as our team members physical and behavioral health are a priority.
If you would like to connect with us for more information, please contact a member of our recruitment team or to learn more about our work culture, please visit us at *******************
We are an equal opportunity employer committed to diversity in the workplace.
$80k-100k yearly 1d ago
Healthcare Coordinator
Monument Staffing
Service assistant job in Boston, MA
Job Title: Healthcare Coordinator
Type: Full-Time / Hybrid
About:
Join one of Boston's top healthcare organizations and start your career in healthcare! My client is seeking a motivated and organized individual to join their team as a Healthcare Coordinator. This is a fantastic opportunity for someone interested in healthcare and looking to grow professionally while making a meaningful impact on patients' experiences.
Position Overview:
As a Healthcare Coordinator, you will be the first point of contact for patients and visitors, providing excellent customer service and administrative support. You will work closely with a collaborative team to ensure smooth operations and exceptional patient care. This role offers room for growth within the organization and a chance to gain valuable healthcare experience.
Key Responsibilities:
Greet patients and visitors and provide a positive, professional experience.
Answer phone calls and respond to inquiries in a timely manner.
Check in patients, verify information, and schedule appointments.
Assist with administrative tasks, including data entry, record keeping, and coordination of patient documents.
Work closely with the healthcare team to support day-to-day operations.
Contribute to a collaborative team environment and support ongoing process improvements.
Qualifications:
Bachelor's degree (preferably in Healthcare Management, Public Health, or a related field).
1-2 years of customer service experience required.
Strong communication and organizational skills.
Ability to multitask and work effectively in a team-oriented environment.
Interest in pursuing a career in healthcare and eagerness to learn and grow.
What They Offer:
Hands-on experience in a leading healthcare organization.
Opportunities for professional development and career advancement.
Supportive team environment with mentorship and guidance.
Competitive salary and benefits package.
$35k-56k yearly est. 4d ago
Unit Service Aide, Per Diem
Massachusetts Eye and Ear Infirmary 4.4
Service assistant job in Cambridge, MA
Site: The Spaulding Rehabilitation Hospital Corporation
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Summary
The role functions as a support to staff who provide direct care to patients, including clinical support duties and non-clinical duties. Performs duties assigned by clinical and administrative leadership. The role involves collaborating with the interdisciplinary team to maximize the quality of life for the residents. The position interacts with patients by answering call lights, distributing water and food, gathering belongings, and other assigned duties.
Does this position require Patient Care?
Yes
Essential Functions
-Engages patients in recreational activities that promote mental and emotional well-being.
-Assists patients with non-clinical needs, such as meal assistance, mobility support, and companionship.
-Collaborates with nursing staff to identify patient needs and preferences for enrichment activities.
-Encourages patient participation in group or individual activities, adapting programs to meet specific patient needs.
-Monitors patient engagement and reports observations to the nursing team to ensure comprehensive care.
-Maintains a safe and clean environment in patient recreational areas, following hospital protocols.
-Supports the emotional and social needs of patients by providing a listening ear and positive interaction.
-Assists with the setup and facilitation of special events or programs for patients.
-Communicates regularly with family members and visitors to enhance patient experiences.
Qualifications
Education
High School Diploma or Equivalent preferred
Can this role accept experience in lieu of a degree?
Yes
Licenses and Credentials
Experience
Experience in a healthcare, caregiving, recreational therapy setting, or related work 1-2 years preferred
Knowledge, Skills and Abilities
- Strong interpersonal and communication skills.
- Ability to engage patients in activities that promote emotional and social well-being.
- Empathy and patience in working with patients from diverse backgrounds.
- Ability to work collaboratively with nursing and support staff.
- Organizational skills and attention to detail.
- Flexibility and adaptability in responding to changing patient needs.
Additional Job Details (if applicable)
Physical Requirements
Standing Frequently (34-66%)
Walking Frequently (34-66%)
Sitting Occasionally (3-33%)
Lifting Frequently (34-66%)
Carrying Frequently (34-66%)
Pushing Occasionally (3-33%)
Pulling Occasionally (3-33%)
Climbing Rarely (Less than 2%)
Balancing Frequently (34-66%)
Stooping Occasionally (3-33%)
Kneeling Occasionally (3-33%)
Crouching Occasionally (3-33%)
Crawling Rarely (Less than 2%)
Reaching Frequently (34-66%)
Gross Manipulation (Handling) Frequently (34-66%)
Fine Manipulation (Fingering) Frequently (34-66%)
Feeling Constantly (67-100%)
Foot Use Rarely (Less than 2%)
Vision - Far Constantly (67-100%)
Vision - Near Constantly (67-100%)
Talking Constantly (67-100%)
Hearing Constantly (67-100%)
Remote Type
Onsite
Work Location
1575 Cambridge Street
Scheduled Weekly Hours
0
Employee Type
Per Diem
Work Shift
Rotating (United States of America)
Pay Range
$17.36 - $23.80/Hourly
Grade
2
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
1460 Spaulding Hospital-Cambridge, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
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$38k-56k yearly est. 5d ago
Campus Services Assistant
Hampshire College 4.3
Service assistant job in Amherst, MA
Job Description
Institution: Hampshire College
Department: Facilities and Grounds
Job Title: Campus ServicesAssistant (CSA)
Position Type: Full Time
Schedule: 40 Hours a week; Sunday - Thursday, 6:00 a.m. - 2:30 p.m.
Pay Range/ Status: $20.52 Hour/Non-Exempt
$1,641.60 paid bi-weekly
Location: Hampshire College Campus in Amherst, MA
Reports to: Assistant Director of Facilities Services
Anticipated Start Date: Immediately
BENEFITS:
Hampshire College offers an excellent benefits package to facilities employees, which is prorated based on employment cycle and start date.
New facilities employees are immediately eligible for the following paid time off package:
Holidays - 12 paid holidays per calendar year, including 3 floating holidays.
Personal Days - 3 personal days per fiscal year.
Sick days - 1 sick day accruing per month (Maximum of 130 days).
Vacation days - 10 paid vacation days per fiscal year (July 1 - June 30); vacation time will increase with years of service.
Hampshire College also has a winter break that is fully paid for employees from Christmas Eve to New Years each year, typically 6 ½ paid days.
On top of generous paid time off, Hampshire College offers all full-time employees an excellent benefit package, including:
Medical, Dental, and Vision Insurance.
College paid basic life insurance.
403(b) Retirement plan.
Educational opportunities for employees and their families, including a variety of college tuition benefits for dependent children.
For information on Hampshire College, including more information on employee benefits and our college culture, visit our website at ******************
ABOUT US:
Hampshire College, an independent, innovative liberal arts institution and member of the Five College consortium, is located on a beautiful rural campus in Amherst, Massachusetts. We provide residential undergraduate education to nearly 700 students. Each department at Hampshire College contributes to the collaborative culture of the organization and plays an important role in the success of the College. The facilities and grounds department is responsible for maintaining the buildings and grounds on the College campus. This includes preventive maintenance, inspections, repairs, landscaping, facilities management, snow removal, emergency response, and coordinating with other departments on campus to ensure efficient operations and property management. Facilities and grounds is a service-oriented department, which provides support to students, employees, and other stakeholders. As part of the physical plant team, you will be instrumental in the department achieving its mission and goals!
DESCRIPTION OF RESPONSIBILITIES:
Under the supervision of the assistant director of facilities services, the campus servicesassistant (CSA) will perform routine service work such as event set ups, furniture moving, clean-up efforts for campus events/operations and assists other facilities department projects as necessary to support the work of the department. The campus serviceassistant is a key employee for the turnover of dorms and mods for summer programs, and may participate in other custodial maintenance projects as needed. The CSA will work closely with events staff. The campus servicesassistant is considered essential personnel and will be required to participate in the Colleges snow removal program and on call program. This position is also essential to student and community service and experience.
As a member of the facilities and grounds team, this position is essential to student, employee, and community service and experience. The incumbent must feel comfortable working in an often fast-paced organizational framework with shifting and evolving responsibilities. This position collaborates with other facilities and grounds staff, and a variety of other college offices to meet the department goals, and further the mission of the department and the College. This position participates as a committed member of the facilities and grounds team in college and division committee work, projects, meetings, events, and overall community development. Availability to work occasional nights and weekends may be required.
REQUIRED SKILLS:
Demonstrated ability to solve problems that arise in an efficient manor.
The ability to routinely lift objects up to and at times >50 lbs.
Comfortable level with computers and mobile application.
Demonstrates and supports a culture of diversity, equity and inclusion.
Ability to read, write, understand, and give written and verbal instruction in English.
Passionate about working in an organization that values and promotes diversity, equity, inclusion and anti-racism.
Ability to flex communication style to multiple cultural environments.
Ability to cultivate and develop inclusive and equitable working relationships with students, faculty, staff and community members.
Embraces and actively promotes an inclusive and equitable work environment.
Must have a valid driver's license and ability to successfully pass the College's driver credentialing program.
Must successfully pass a pre-employment physical and lift test.
Preferred:
Experience working in event set up and moving.
Carpet and floor care experience.
REQUIRED CERTIFICATION, EDUCATION, AND EXPERIENCE:
No formal education required.
One year of job-related experience; 1-3 years of maintenance experience; custodial, events, grounds etc. preferred.
Alternatives to formal education and paid work experience may be considered as equivalent qualifications to include military service/training, volunteering, activism, and other non-traditional programs and experiences related to the position.
WHO SHOULD APPLY:
Hampshire College is an equal opportunity employer and deeply committed to a community of excellence, equity, diversity, and inclusion. We are particularly committed to revealing and combating the social and institutional structures that support racism and white supremacy in all phases of employment and college life. We believe that the educational and employment environment is enhanced when diverse groups of people with diverse ideas come together to work and grow. We encourage applications from women, underrepresented minorities, persons with disabilities, sexual minority groups, veterans, and other candidates who will contribute to the diversification and enrichment of ideas and perspectives. Hampshire College is committed to removing barriers to employment faced by equity-seeking groups and encourages (but does not require) members of these groups to self-identify in their application materials. Applicants whose work incorporates a global perspective and a demonstrated commitment to issues of diversity in the work environment are particularly encouraged to apply.
Review of applications will begin immediately and will continue until the position is filled.
is 100% onsite in Waltham. Schedule: Monday - Friday, morning shift 7am - 11am * Environmental Service Positions are currently eligible for a Sign-on Bonus of $1,000* Working in Environmental Services makes you an integral part of our hospital. You'll work with diverse employees and see all aspects of our hospital functions while ensuring that your colleagues have a clean and safe environment to treat our patients properly.
Key Responsibilities:
* Performing hard floor care: dusting and damp mopping
* Performing carpet and furniture care: vacuuming, spot removal, shampooing
* Collecting and disposing of trash, soiled linen and recyclable materials. Replacing receptacle liners and recycling collection totes
* Cleaning horizontal and vertical surfaces: dusting, damp wiping, spot cleaning of vents, light fixtures, window ledges, door surfaces, etc
* Cleaning restrooms, cleaning fixtures and replenishing restroom supplies
* Cleaning and maintaining items in assigned areas including stairwells, elevators, water fountains, walls, windows, furniture, I.V. poles, baseboards, wheelchairs, toys, glassware, and equipment
* Changing curtains, draperies, blinds, and shades as assigned
* Operating electric and battery powered equipment for cleaning services and rearrangement of furniture/equipment
* Picking up necessary supplies, packing regulated medical waste, responding to floods and other emergencies. Wearing protective clothing, as required
* Removing soiled linens/protective coverings, cleaning & remaking beds, stretchers, exam tables, etc
Required Education & Experience:
* The ability to read and understand written instructions in English.
* The ability to add and subtract numbers, and make comparisons between numbers and letters.
* The ability to understand and respond to simple written or verbal instructions in English. Incumbents must respond appropriately to instructions, questions or requests for information.
* The ability to be courteous when occasionally making contact with patients and/or visitors.
The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting.
Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
$27k-39k yearly est. 5d ago
In-House Physical Therapy Assistant
QRM Health
Service assistant job in Boston, MA
Job Description
Edgar P. Benjamin Healthcare Center in Boston, MA has an amazing opportunity for a New Full Time and PRN Physical Therapy Assistant (PTA) to join their In-House Therapy Team.
Benjamin Healthcare Center is a skilled nursing, rehabilitation, and long care facility. Located high atop Mission Hill, patients/residents can enjoy quiet urban surroundings. The grounds are well manicured and easily accessible. We make every effort to ensure that our living and work spaces are clean, comfortable, and pleasing to the eye.
When a relative or friend needs a nursing home, Benjamin Healthcare Center is ready to take them in. Our focus on the individual and the person's well-being inspires feelings of confidence and comfort in those who will be staying with us, and our residents' loved ones. Our goal is to create an atmosphere of warmth and trust where patients/residents can maintain a true sense of security and belonging.
Essential Duties and Responsibilities:
Administer treatment to residents and patients with temporary or long-term disabilities to relieve pain, restore or improve function, and promote healing
Assure all treatment is delivered in accordance with an established plan of care
Provide clinical support and instruct patients, families, and caregivers
Monitor patient response to treatment intervention
Complete required forms and documentation in accordance with company policy and state/federal regulations
Consulting with patients to learn about their physical condition.
Assessing and interpreting patient evaluations and test results.
Developing treatment plans using a variety of treatment techniques.
Creating personalized fitness-oriented health care programs for patients.
Administering medically prescribed physical therapy treatments to relieve pain and improve mobility.
Advising patients on exercise techniques.
Providing educational information about injury prevention, ergonomics, and ways to promote physical health.
Consulting and collaborating with other healthcare professionals.
Documenting patient care history.
Complying with rules, regulations, and procedures
Career Advantages:
In-house opportunity
Practice in an environment built on integrity and progressive, ethical care
Clinical expertise & training available
Electronic documentation system
Work collaboratively with a supportive team of therapists and nursing staff
Full Benefits/PTO
The rehab team is strategically designed with growth, opportunity, and career enrichment in mind! We believe our commitment to compassionate care, innovative solutions, patient focused programs and a reward-for-results culture will enrich the lives of patients and employees alike. Don't wait to start making a difference - the change begins today.
Apply today
All inquiries will be held confidential
AA/EEO/M/F/D/V
#IND2
$32k-63k yearly est. 29d ago
Protective Services Support Specialist, Bilingual English/Spanish
Gsssi
Service assistant job in Springfield, MA
35 hours/week
NOT Remote
Responsible for assisting older at-risk adults within the Protective Services department, and Anchor program and has the ability to receive screened-out referrals pertaining to housing and provide case assistance to the Protective Services Workers with collateral calls in order to appropriately determine/ assess risk.
Appropriately use documentation systems such as; APS and Form Site in order to appropriately document all contact with collaterals, intake assessments, and enter case progress notes.
Receive referrals pertaining to housing and request for case assistance in order to minimize case backlog and appropriately assess risk in a timely manner.
Completes collateral calls for active investigations and housing intakes to be completed within 48 hours in order to appropriately allow time for review of the following records; APS and Form Site. For further information regarding appropriate referrals regarding housing please refer to the Housing Specialist Policy found in the S drive.
Adhere to supervision requirements in accordance with GSSSI Policy, request additional guidance/directives with complex situations, and notify the overseeing PSS of completion of collateral calls in order to ensure appropriate case assignment is taking place.
Appropriately track in an Excel spreadsheet case assistance provided for each assigned case, completion dates of collaterals calls, and debrief their direct PSS so they are prepared to debrief the Interdisciplinary team. Provide a monthly Excel spreadsheet to the overseeing Protective Services Supervisor and Protective Services Director.
Requires English/Spanish fluency
Public Service Loan Forgiveness (PSLF)
If you are employed by a not-for-profit organization such as GSSSI, you may be eligible for the PSLF Program for student loans.
Travel reimbursement is $0.70 per mile
$40k-76k yearly est. 60d+ ago
House Manager & Family Assistant
Sage Haus
Service assistant job in Newton, MA
Job Title: House Manager & Family Assistant
Employment Type: Part-time (20-25 hours/week)
Schedule: 2-3 weekdays, primarily daytime hours. Flexible and adaptable.
Requirements:
● Comfortable around children and pets
● Maintain a smoke-free environment
● Ability to pass a background check
● Reliable transportation
● Valid driver's license
● Comfortable driving large vehicles
About Our Family
We are a busy, active family of six with four young children (ages 9, 6, 4, and 2). Our home is lively, full of movement, and always evolving as the kids grow and their schedules shift. Afternoons and early evenings tend to be the busiest time of day, with multiple activities, transportation needs, and competing demands happening at once.
We divide our time between our primary home in Newton and our weekend/winter home in Vermont. With a busy household, frequent travel, and a long list of moving pieces-from school schedules and household vendors to meal prep, laundry, and general organization-we are looking for a reliable and proactive partner who can help bring more structure, ease, and predictability to our days.
Our goal is to create a calm, organized home environment where the adults can spend more meaningful time with the kids and less time coordinating logistics, worrying about undone tasks, or trying to keep up with the constant reset of daily life. We value someone who can step in, anticipate needs before we ask, create and maintain systems, and take ownership of the smaller but essential tasks that keep our home running smoothly.
We appreciate clear communication, integrity, and a collaborative spirit. We see this role as a long-term partnership with someone who is confident, capable, and committed to helping our family thrive-someone who helps lighten the mental load, keeps the household humming, and supports us in focusing on what matters most: family, connection, and time together.
Who You Are / What We're Looking For
You are a proactive, organized, and steady presence-someone who brings both competence and calm to a busy household. You're the type of person who sees what needs to be done and does it, without waiting for direction. You take initiative naturally, think several steps ahead, and enjoy creating systems that make daily life easier for everyone around you.
You're confident navigating a home with four children and understand the importance of firm, loving boundaries. You're comfortable stepping in with clarity and consistency, especially during busy or high-energy moments, and you model respect, patience, and integrity in how you interact with the kids. While childcare is not the primary focus of this role, you are someone the children can look up to-reliable, grounded, and emotionally steady.
You thrive in a role that requires independence and strong judgment. You can manage multiple tasks at once, from laundry and household organization to scheduling, errands, vendor communication, and afternoon driving support. You take pride in doing things well the first time, and you appreciate being trusted to make decisions that keep the household running smoothly.
You enjoy being active, spending time outdoors, and staying on the move. You excel in a household with many moving parts-from packing for weekend travel to daily carpool to tackling an organization project. Above all, you are someone who is committed, trustworthy, and invested in helping a family stay organized, connected, and supported day to day.
Key Responsibilities Household Management & Organization
● Create and maintain household organization systems (closets, kitchen, storage, pantry, basement, toys)
● Reset and tidy rooms daily; maintain overall neatness and prepare the home for weekly cleaning services
● Oversee household schedules and calendars
● Conduct seasonal swaps (clothing, décor, bedding, items outgrown by children)
● Prepare for family events, holidays, and guest stays
● Prepare and coordinate donation drop-offs and pick-ups
● Support packing/unpacking for travel or seasonal transitions
● Supervise or coordinate service providers/vendors (cleaners, handymen, landscapers)
● Load/unload dishwasher, wipe surfaces, and vacuum high-traffic areas
Inventory Management & Errands
● Track and restock pantry, fridge, toiletries, and household supplies (e.g., changing out lightbulbs/batteries)
● Maintain running household supply lists
● Coordinate and manage household orders (Amazon, Costco, Target, etc.)
● Run errands such as grocery shopping, returns, dry cleaning, and gift shopping
● Handle package pickup, mail sorting, and deliveries
Meal Planning & Preparation
● Plan and prepare healthy meals/snacks for the family, keeping up with kids' changing preferences
● Prepare 2-3 family dinners per week, with room to grow
● Batch-cook simple breakfast items (e.g., waffles)
● Shop for groceries and meal-related items
● Clean kitchen post-prep and maintain kitchen tidiness
● Encourage kids to participate in cooking when appropriate
Laundry & Linen Care
● Wash, dry, fold, and organize family laundry (clothing, bedding, towels)
● Iron, steam, and prepare outfits as needed
● Rotate bedding, refresh towels, and maintain linen organization
● Keep laundry areas tidy and well stocked with supplies
● Handle special care for delicates or uniforms
Pet Care
● Assist with daily cat care, including refreshing water, managing faucet preferences, and adding medication to food
● Keep pet supplies stocked and organized
● Schedule and coordinate vet, grooming, or pet-related appointments
Vehicle Management
● Schedule and oversee maintenance, inspections, and repairs
● Ensure vehicles are fueled, clean, and organized
● Track registration, service schedules, and insurance documents
Vendor & Property Oversight
● Schedule and supervise service providers (cleaners, contractors, landscapers)
● Research and coordinate repairs, maintenance, and quotes
● Manage routine upkeep across Newton and Vermont properties as needed
● Oversee outdoor spaces and seasonal maintenance
● Serve as primary contact for vendors or guests
● Support Vermont weekend readiness (e.g., stocking fridge, making dinner reservations, etc.)
Estate-Level Oversight
● Ensure properties are guest-ready and well maintained
● Oversee property-specific systems (HVAC, security, propane, pool, etc.)
● Maintain and implement systems for household and property operations
● Conduct occasional walk-throughs to ensure upkeep, safety, and organization
Family Support & Child Assistance
● Assist with school and activity pick-ups or drop-offs
● Provide light supervision, playtime support, or back-up childcare as needed
● Offer occasional date-night support
● Ability to provide overnights when needed or on emergency occasions
Deep Cleaning & Special Projects
● Tackle occasional deep-clean projects (fridge, oven, baseboards, etc.)
● Maintain and refresh specific household zones (entryways, mudroom, garage)
● Clean humidifiers, washing machines, and air purifiers monthly
● Organize special projects (toy rotation, seasonal décor, gear storage)
Administrative & Personal Assistant Support
● Assist with travel planning, scheduling, and logistics
● Manage family calendars, reminders, and scheduling details
● Support basic budgeting tasks, receipt tracking, or bill payment/organization
● Assist with coordination for events, dinners, appointments, and guest prep
How to Apply:
Please submit the following:
● A brief intro letter explaining why you believe you're a great fit for this role
● Your updated resume
● 2-3 professional references with contact information
When you apply with Sage Haus, you'll also be added to our candidate community email list so we can share hiring updates, resources, and opportunities. Don't worry - you can unsubscribe at any time if it's not for you.
$32k-63k yearly est. Auto-Apply 13d ago
Veterinary Specialty Secretary - Surgery Service
Mspca-Angell
Service assistant job in Boston, MA
Job Description
This is a full time 40 hour a week position. Monday-Friday 8:00am-4:30pm.
This position is mainly remote but applicants must live within commuting distance to MSPCA- Angell Boston as it may require intermittent onsite training and work.
As a member of our Communication Center at Angell Animal Medical Center, the Surgery Secretary expedites communication between clients and Angell departments in a helpful, respectful, and comprehensive manner. This position works in tandem with another Surgery Secretary who works the same business hours.
The Surgery Secretary is positioned as the administrative arm of our Surgery Department for our clients and referring community. The person in this position has the potential to have a profound impact on both patient care and our relationships with our clients and referring veterinarians
In this position you would be responsible for; phone calls and booking appointments, conveying detailed information regarding patient status, doctors' reports/updates and instructions, providing effective delivery of client and patient surgical communication and care, as well as other hospital and MSPCA services. We are looking for applicants who demonstrate excellent judgment and decision-making skills with the ability to triage client calls and determining the appropriate response in an efficient yet compassionate manner.
Applicants should be able to work efficiently and accurately while maintaining a positive and enthusiastic attitude. Traits needed to excel in this position include strong communication skills (written, listening, and verbal), sustained attention to detail, independent problem solving skills, and the ability to convey empathy for our clients and the animals in our care. Please detail your animal care experience in your cover letter.
The surgery department is a very client-oriented specialty of veterinary medicine. If you would like a position where each work day you are an important part of an amazing team and will make a difference in the quality of life of our patients and clients this may be the type of career you are seeking.
COMPENSATION:
Starting $20-$22/hr
Please note that candidates with additional experience or credentials may be eligible for compensation aligned with their qualifications
OUR BENEFITS
Angell Animal Medical Center, founded in 1915, is recognized internationally as a leader in animal medicine and has the reputation as one of the finest veterinary teaching hospitals in North America. Angell serves the greater Boston and scenic New England area as a primary care facility, a 24-hour emergency hospital, and as a tertiary referral center.
MSPCA/Angell has an outstanding compensation package including health, dental and life insurance, matched 403(b) retirement plan, tuition reimbursement, paid holidays, sick, and vacation time, generous employee discounts for pet health care and pet food, and free onsite parking!
$20-22 hourly 27d ago
Veterinary Specialty Secretary - Surgery Service
Mspca-Angell Careers
Service assistant job in Boston, MA
This is a full time 40 hour a week position. Monday-Friday 8:00am-4:30pm.
This position is mainly remote but applicants must live within commuting distance to MSPCA- Angell Boston as it may require intermittent onsite training and work.
As a member of our Communication Center at Angell Animal Medical Center, the Surgery Secretary expedites communication between clients and Angell departments in a helpful, respectful, and comprehensive manner. This position works in tandem with another Surgery Secretary who works the same business hours.
The Surgery Secretary is positioned as the administrative arm of our Surgery Department for our clients and referring community. The person in this position has the potential to have a profound impact on both patient care and our relationships with our clients and referring veterinarians
In this position you would be responsible for; phone calls and booking appointments, conveying detailed information regarding patient status, doctors' reports/updates and instructions, providing effective delivery of client and patient surgical communication and care, as well as other hospital and MSPCA services. We are looking for applicants who demonstrate excellent judgment and decision-making skills with the ability to triage client calls and determining the appropriate response in an efficient yet compassionate manner.
Applicants should be able to work efficiently and accurately while maintaining a positive and enthusiastic attitude. Traits needed to excel in this position include strong communication skills (written, listening, and verbal), sustained attention to detail, independent problem solving skills, and the ability to convey empathy for our clients and the animals in our care. Please detail your animal care experience in your cover letter.
The surgery department is a very client-oriented specialty of veterinary medicine. If you would like a position where each work day you are an important part of an amazing team and will make a difference in the quality of life of our patients and clients this may be the type of career you are seeking.
COMPENSATION:
Starting $20-$22/hr
Please note that candidates with additional experience or credentials may be eligible for compensation aligned with their qualifications
OUR BENEFITS
Angell Animal Medical Center, founded in 1915, is recognized internationally as a leader in animal medicine and has the reputation as one of the finest veterinary teaching hospitals in North America. Angell serves the greater Boston and scenic New England area as a primary care facility, a 24-hour emergency hospital, and as a tertiary referral center.
MSPCA/Angell has an outstanding compensation package including health, dental and life insurance, matched 403(b) retirement plan, tuition reimbursement, paid holidays, sick, and vacation time, generous employee discounts for pet health care and pet food, and free onsite parking!
$20-22 hourly 60d+ ago
Payroll Customer Service and Support Specialist
Commonwealth Payroll & HR
Service assistant job in Marblehead, MA
Job Description
Customer Service and Support Specialist
$39k-73k yearly est. 20d ago
Family Shelter Program Staff
MP RPO
Service assistant job in Peabody, MA
Job Description
Who are you:
The Family Shelter Program Staff is part of the shelter program team and is responsible for completing tasks associated with the day-to-day shelter operations of our clients family shelter programs that currently serve 50 families combined, including congregate, scattered site and motel/hotel units. Our programs are funded primarily by the Executive Offices of Housing and Livable Communities (EOHLC) and the Department of Public Health (DPH), Bureau of Substance Abuse Services (BSAS).
What will you be doing:
• Use a strengths-based, trauma-informed care and a collaborative approach with participants.
• Treat all participants, guests, staff, collaterals, vendors, contractors, and volunteers with respect and dignity.
• Maintain excellent boundaries, a high degree of confidentiality and ethical behavior, and always adhere to all HIPPA regulations.
• Use language translation services, accordingly, as described in contractual agreements to ensure clear and accurate communication.
• Document and communicate effectively with the shelter program team to ensure continuity of care.
• Ensure that each participant's emergency and basic needs are met upon entry and during the entirety of their stay.
• Participate in all company, staff, and supervision meetings and maintain up to date knowledge and understanding of resources for essential, programmatic, and supportive services, including but not limited to best practices, trauma informed care, strength-based approaches, and other modalities, via third party training.
• Prepare and submit Serious Incident Reports to the Senior Director.
• Initiate non-violent crisis prevention/ intervention when necessary and apply de-escalation and safety skills and techniques during responses. Initiate calls to 911 or the 24/7 Behavioral Crisis team, as outlined in program policies and procedures.
• Develop positive, productive, and collaborative relationships with families, while upholding guidelines, rules, and behavioral expectations.
• Submit maintenance tickets or supply requests as needed for participants.
• Support participants in their housing search and assist participants with housing applications. Including assisting with the completion of applications, review of applications, photocopying applications, and mailing applications.
Our ideal candidate has:
• Arrive on time and stay for the full duration of the assigned shift until relieved by staff.
• All shifts require staff to be awake for the entire duration of the shift.
• Answer telephone and field questions as appropriate.
• Maintain participant census accurately throughout shift to ensure all participants are accounted for.
• Ensure participant safety by completing hourly rounds, supervising participant behavior, interactions in shelter site and outdoor property.
• Maintain detailed documentation in staff log of all significant events and interactions throughout your shift; complete incident reports as necessary for events such as interactions with local law enforcement, calls to 911, for an ambulance, or to crisis stabilization services, altercations among participants/guests, etc.
• Orient/train temp agency staff and ensure temp staff are familiar with the policies, procedures, and scope of service as determined by our client and contracting agencies.
• Monitor the self-administration of medication by participants to ensure all medications are taken as prescribed by the provider., and complete and maintain all medication documentation in accordance with Citizens Inn policies and procedure and contractual agreements.
• Work with families to store medications in a safe and secure area, separate and apart from cleaning fluids and toxic substances, and inaccessible to children under the age of 10. Each family's medications must be made available to them to ensure that they are able to take their prescribed dosages at the prescribed times. During unit inspections, any identified medications found unsecure must immediately be stored out of reach of children under the age of 10 and adults must be informed of the importance of storing medicines in a safe and secure area inaccessible to children under the age of 10.
• Monitor community meals, program groups, children's play space, and ensure safe and appropriate interactions among participants.
• Provide necessary equipment and supplies for each family to maintain the cleanliness of their own room and/or scattered site and co-shelter unit. Ensure all common areas in congregate shelters are cleaned daily. All units must be thoroughly cleaned upon a family's departure and provisions for removal of trash from rooms/units must be made and communicated to families.
• Ensure cleaning / sanitation of office space is completed during shift and that all necessary materials are fully stocked and neatly put away throughout shift in the kitchen, bathrooms, dining room, front desk, and other designated storage areas.
• Work collaboratively with supervisor and maintenance staff to establish and/or maintain schedule of complete routine walkthroughs of all shelter units and serve as back up to maintenance when they are not able to complete walk throughs.
• Work collaboratively with the case management team to facilitate and support participants' rehousing plans; communicate concerns/successes regarding families and work closely with case managers to welcome, stabilize, and orient participants.
• Support case management team by conducting participant intakes with new participants, reviewing all program policies and procedures with incoming participants, administering and documenting results of drug and alcohol screenings, and documenting and communicating any concerning behaviors or interactions with participants to their case manager.
• Assist program coordinators with managing daily shelter tasks/activities with families and report family progress to assigned Case Managers.
• Shifts for this position vary and might require some weekends and holidays.
About our client:
Our client breaks the patterns of instability that lead to homelessness and hunger on the North Shore, one individual at a time, by providing a safe, dignified, nurturing, and supportive environment in which every individual may achieve stability, resilience and independence. This is an exciting opportunity for a passionate, committed and qualified individual to join our dynamic, mission-driven, growing organization.
Additional information:
Full-time direct hire position, 3:00pm-11:00pm
Onsite
$19.50-$21.50/hour depending on experience.
$19.5-21.5 hourly 7d ago
Housing Assistant
Nantucket Island Management LLC
Service assistant job in Nantucket, MA
White Elephant Resorts is hiring a reliable, hands-on Housing Assistant to support our employee housing and laundry operations year-round on Nantucket. This role is key to maintaining safe, clean, and well-maintained housing for our team.
Key Responsibilities:
• Maintain housing facilities and respond to work orders and emergencies
• Perform basic maintenance (lighting, plumbing fixes, locks, furniture moves)
• Assist with room moves and employee arrivals
• Support laundry operations, including driving the laundry truck
• Conduct housing inspections and uphold standards
Qualifications:
• Valid driver's license and safe driving record
• Basic building maintenance experience
• Ability to lift 50-70 lbs and work indoors/outdoors
• Strong communication and problem-solving skills
Applicants should also work well under pressure, be flexible, self-motivated, and have a great sense of humor.
Rated by The Boston Globe as one of the Top Places to Work in Massachusetts, White Elephant Resorts is a collection of elite properties which includes White Elephant Nantucket, White Elephant Palm Beach, The Wauwinet, Jared Coffin House, The Cottages at Nantucket Boat Basin, Nantucket Boat Basin and White Elephant Aspen coming soon.
White Elephant Resorts is a premier employer with spectacular benefits and compensation; health, vision and dental; paid vacation; vested 401(K) plan; life insurance; long term care; health club reimbursement; dining, retail and hotel discounts and much more.
$34k-69k yearly est. Auto-Apply 11d ago
Housing Assistant
White Elephant Resorts
Service assistant job in Nantucket, MA
Job Description
White Elephant Resorts is hiring a reliable, hands-on Housing Assistant to support our employee housing and laundry operations year-round on Nantucket. This role is key to maintaining safe, clean, and well-maintained housing for our team.
Key Responsibilities:
• Maintain housing facilities and respond to work orders and emergencies
• Perform basic maintenance (lighting, plumbing fixes, locks, furniture moves)
• Assist with room moves and employee arrivals
• Support laundry operations, including driving the laundry truck
• Conduct housing inspections and uphold standards
Qualifications:
• Valid driver's license and safe driving record
• Basic building maintenance experience
• Ability to lift 50-70 lbs and work indoors/outdoors
• Strong communication and problem-solving skills
Applicants should also work well under pressure, be flexible, self-motivated, and have a great sense of humor.
Rated by The Boston Globe as one of the Top Places to Work in Massachusetts, White Elephant Resorts is a collection of elite properties which includes White Elephant Nantucket, White Elephant Palm Beach, The Wauwinet, Jared Coffin House, The Cottages at Nantucket Boat Basin, Nantucket Boat Basin and White Elephant Aspen coming soon.
White Elephant Resorts is a premier employer with spectacular benefits and compensation; health, vision and dental; paid vacation; vested 401(K) plan; life insurance; long term care; health club reimbursement; dining, retail and hotel discounts and much more.
$34k-69k yearly est. 11d ago
I&L Service Person(s)
Coast and Harbor Associates
Service assistant job in Lynnfield, MA
Firm that provides services to real estate investors and lenders is seeking a qualified person to provide services that include:
Preparing property condition reports,
Providing project monitoring services including design document review, construction monitoring, problem identification and resolution, and preparation of detailed reports, and
Procuring and managing subconsultants as needed
Candidates must have
Experience preparing property condition reports,
Experience providing project monitoring services,
Experience managing design and construction of private real estate projects,
Advanced computer skills, and
Experience writing clear and easy to understand reports.
Initially, this will be a part-time position.
$24k-44k yearly est. 60d+ ago
Operations Service Repairperson 1
Boston Water and Sewer Commission 4.2
Service assistant job in Boston, MA
Residency Requirement
Employees must be Boston residents on their date of hire and for the duration of their
employment subject to BWSC policies and collective bargaining agreements.
Responsibilities
Investigate complaints and reported problems to water and sewer infrastructure and make necessary repairs. Excavate job sites. Operate pneumatic, hydraulic, electric, and gas hand tools and equipment necessary to perform assigned duties. Assist mechanic, craftsperson or semi-skilled maintenance person or repairperson as required. Complete required forms and reports. Responsible for the maintenance and security of all parts, materials and appropriate tools to perform assigned tasks. Instruct and direct other Commission personnel in the skills needed to perform OSRI, apprentice or other junior rating duties. Reconstruct streets, sidewalks, and other public/private ways as needed and regulate castings to grade. Perform a variety of maintenance tasks. Clean and inspect sewers, storm drains, catch basins and combined sewers and appurtenances. Perform shut-offs and let-ons of water controls as directed. Operate, inspect, repair and paint fire hydrants. Perform investigations and diagnostic tests of water and sewer systems. Load and unload stock and equipment. Assist in the use, maintenance, preparation, handling and moving of a variety of materials, tools and equipment. Execute simple sketches and plans. Fuel, wash and perform minor repairs to vehicles. May be required to perform the following: read, install, tag and seal meter and remote reading devices, clear obstructed water sources and remove snow. May be required to testify on behalf of the Commission regarding legal matters. Perform all duties as assigned or required to fulfill the functions of the position.
Qualifications
High School diploma or GED required. Must possess a valid Massachusetts Drivers License. Successful completion of the BWSC's Apprentice Program unless otherwise agreed. May be required to complete Waste Water Collection Course and obtain certification. May be required to complete Water Distribution Course. Must have knowledge of all safety procedures and be able to demonstrate the proper use of all required safety equipment. Required to work any emergency as directed by the Commission.
Affirmative Action/Equal Employment Opportunity Employer
$26k-32k yearly est. Auto-Apply 60d+ ago
Family Shelter Support Staff
Housing Assistance 3.6
Service assistant job in Dennis, MA
Summary/Objective
Provide shelter coverage and to assist in the overall maintenance of structured shelter environment. As with all shelter staff, the support worker is responsible for developing trusting, supportive and respectful relationships with guests and maintaining a safe and secure environment. This position requires you to collaborate with team members throughout the shift in accordance with program guidelines.
The support staff position is an excellent opportunity to enter the human service field and receive comprehensive training.
Essential Functions
Assist in orientation of new guests following the new arrival policy.
Maintain a safe, clean, and secure environment for all shelter Monitor & participate in facility cleanliness, including office, staff bathroom, common area, kitchen, and grounds. Restock supplies as needed.
Communicate maintenance issues appropriately and according to established guidelines.
Monitor assigned POD by performing frequent safety rounds. Rounds must include hallways and the commonly used areas such as kitchen, laundry room, shower areas, child activity room, and computer room.
Ensure guests are complying with EOHLC Uniform Shelter Rules and Love Lane program rules and guidelines as they apply to the shift.
Be able to enforce rules and regulations to ensure smooth operation of site.
Follow program guidelines to monitor guest's entry and exit to site.
Provide guest support as deemed appropriate with
Respond effectively to emergency situations, document appropriately and communicate according to the established guidelines.
Keep shelter team informed of any situations that pose a threat to health & safety to residents and staff
Maintain privacy of guest information in accordance with agency policies, procedures, practices, and as required by law.
Transportation as required
Required to attend and actively participate in meetings and trainings as requested.
Manage evening activities.
Complete all shift tasks according to program guidelines.
Maintain record keeping on each shift following established guidelines.
Additional Duties
Be available for guest emergencies
Other duties as assigned by Operations Director or Program Director
Required Qualifications, Education, and Experience
Valid driver's license
Ability to work effectively with diverse groups of people
Demonstrated ability to work independently and as part of a team
Able to set and observe appropriate boundaries with clients
Ability to multi-task and remain calm in demanding and unpredictable situations
Preferred Qualifications, Education, and Experience
Bilingual
Previous experience working in a homeless shelter environment or human service field
Physical and Mental Job Requirements
Use of and/or subject to:
o Vehicle
o Computers/monitors
Physical requirements:
Occasional lifting/carrying up to 50 Ibs
o Occasional pushing up to 75 lbs
o Occasional pulling up to 75 lbs
o Occasional bending
Occasional squatting
Occasional kneeling
Occasional reaching
Frequent standing
Frequent sitting
Frequent walking
o Constant handwriting and typing
Constant visual perception
Frequent visual inspection
Frequent color distinction
Constant hearing
Constant speaking
o Occasional smelling
Mental requirements:
Understand and routine verbal and/or written instructions
Understand and apply non-routine verbal and/or written instructions
Understand complex problems and collaborate to explore alternative solutions
o Organize actions to complete sequential and/or routine tasks
Organize and prioritize individual work schedule to manage multiple tasks and/or projects
Make decisions that have an impact on the individual's work
o Make decisions that have an impact on the immediate work unit's operations and/or services
o Make decisions that have significant impact on a department's credibility, operations, and/or services
Make decisions that have an impact on the health and wellbeing of clients
Communicate and exchange routine/basic information
Communicate and explain a variety of information
o Memorization/concentration
o Learning/knowledge retention
o Emotional/behavioral self-regulation
o Interacting with others
Work Environment
The functions of this role are conducted in an office environment
This role is paid on an hourly basis.
The hours of work for this position are: Varied.
Hours -
Support Staff evening shifts are:
Mon & Tues 3pm-11pm
Wed-Fri 3pm-11pm
Or
Mon-Wed 3pm-11pm
Thurs & Fri 3pm-11pm
Support Staff weekend shifts are every other weekend: Saturday & Sunday 8am-3pm & 3pm-11pm
AAP/EEO Statement
The Housing Assistance Corporation ("HAC") is committed to a firm policy in favor of equal employment opportunity and will abide by all applicable state and federal regulations by not discriminating against any applicant or employee on the basis of race, religion, color, creed, sex, age, national origin, citizenship status, marital status, sexual orientation, gender identity and expression, disability or veteran status. Our commitment to equal employment opportunities shall include employment, upgrading, promotion, demotion, transfer, leaves or other absences from work, layoff, compensation and benefits, selection for training or other education, professional opportunities and conflict resolution.
It is also the policy of HAC to take affirmative action to employ and to advance in employment, all persons regardless of their status as woman, minority or individuals with disabilities or protected veterans, and to base all employment decisions only on valid job requirements.
Please inform us of any necessary accommodations required during the application process and/or at any time during employment.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.