Service associate jobs in Lafayette, IN - 351 jobs
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Customer Service Enrollment Specialist - In Office
The Whittingham Agencies
Service associate job in Kokomo, IN
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 2d ago
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Customer Service Representative
Ledvance
Service associate job in Westfield, IN
LEDVANCE is a worldwide leader in innovative lighting products as well as intelligent and connected lighting solutions (Smart Home). The company emerged from the classical lighting business of SYLVANIA and combines traditional general illumination with modern, forward-looking lighting technology.
LEDVANCE has very stable, long-standing customer relationships and a powerful distribution network with excellent market access around the globe. We know all the requirements of the general illumination market and cater for the individual demands of our direct and indirect customers.
We are seeking a reliable and customer-focused Customer Service Representative to join our team. In this role, you will handle inbound and outbound interactions for internal and external customers across phone, email, and chat channels, providing timely support, resolving issues, and delivering an excellent customer experience.
Key Responsibilities Include:
Handle customer inquiries via phone calls, emails, and live chat in a professional and courteous manner.
Resolve customer issues efficiently by identifying needs, researching solutions, and following up as needed
Provide clear and accurate information about products, services, policies, and procedures
Escalate complex or unresolved issues to appropriate teams when necessary
Meet or exceed performance metrics such as response time, customer satisfaction, and quality standards
Maintain a positive, empathetic, and solution-oriented approach in all interactions
Qualifications Include:
High School diploma plus minimum 3 years relevant experience required. AS preferred.
Strong verbal and written communication skills
Comfortable handling multiple communication channels (calls, emails, and chats)
Basic computer skills and ability to learn new systems quickly
Strong problem-solving and active listening skills as well as the ability to apply critical thinking.
A positive attitude and customer centric focus
Preferred Skills & Competencies
Ability to multitask and manage time effectively in a fast-paced environment
Typing proficiency and experience
Conflict resolution and de-escalation skills
Dependable, punctual, and team-oriented
Other
Relocation and/or work sponsorship are not available with this position.
Hours are Monday - Friday, 8:00 AM to 5:00 PM, with up to three days per week remote.
$27k-35k yearly est. 2d ago
Customer Service Representative (Teller) - Village of West Clay Banking Center
Banktalent HQ
Service associate job in Carmel, IN
This position is the front line of our client experience. As a Customer Service Representative, you are the face of the Bank - delivering prompt, accurate, and high-quality service at the teller window while building trusted relationships with every client you serve. Your professionalism, attention to detail, and commitment to excellence ensure each interaction reflects the Bank's values and dedication to service.
How You'll Contribute
Deliver exceptional customer service by upholding the Bank's Culture of Excellence at all times
Operate a teller window efficiently, processing transactions accurately and timely
Handle checking and savings transactions, negotiable instruments, loan payments, and safe deposit box rentals
Provide clients with clear, accurate information about accounts, products, and services
Maintain strong knowledge of Bank products and services to identify opportunities for referrals and cross-selling
Evaluate client needs and connect customers with appropriate team members or departments
Balance cash and transactions daily, verifying totals with precision
Maintain working knowledge of the branch capture system
Comply with all banking regulations, internal policies, and operational procedures
Follow security and confidentiality protocols to protect clients and the Bank from fraud or risk
What We're Looking For
High School Diploma or equivalent
Six months or more of cash handling experience preferred for entry-level candidates
Exceptional attention to detail with a high degree of accuracy
Strong communication and customer service skills with a professional demeanor
Excellent interpersonal skills with the ability to engage effectively with individuals from diverse backgrounds
Basic computer proficiency and familiarity with terminal systems
You'll Excel If You
Enjoy working directly with customers and creating positive experiences
Take pride in accuracy, reliability, and follow-through
Remain calm, professional, and service-focused in a fast-paced environment
Are naturally observant and proactive in identifying client needs
Value teamwork, accountability, and doing things the right way
Why Join Us
The National Bank of Indianapolis is the city's only locally owned national bank. We are proud to serve our community with personal attention, trusted relationships, and exceptional service. Our employees play a critical role in delivering that promise every day.
We invest in our people by fostering a supportive, respectful workplace where contributions are recognized and growth is encouraged. At NBOFI, you're not just filling a role, you're building relationships, developing skills, and becoming part of a team that values excellence and integrity.
In Summary
Bring your customer focus. Bring your professionalism. Bring your attention to detail.
We'll provide the training, support, and culture.
Together, we'll deliver service our clients can count on every time!
The National Bank of Indianapolis is an Equal Opportunity Employer.All qualified applicants will receive consideration for employment regardless of, and will not be discriminated against on the basis ofrace, color, sex (including pregnancy), sexual orientation, gender identity, religion, national origin, age, veteran status, disability, genetic information, or other bases as protected by local, state, or federal law.
The National Bank of Indianapolis participates inE-Verify, a federal program that verifies the employment eligibility of newly hired employees. Employment is contingent upon verification of identity and authorization to work in the United States in accordance with federal law.
$27k-35k yearly est. 6d ago
Service Consultant
Hyundai Motor America 4.5
Service associate job in Lafayette, IN
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Education
High School
Experience
Less than 1 year
Additional Information
Responsibilities
Greet customers promptly in a friendly and professional manner.
Listen to customer concerns and accurately document vehicle service needs.
Provide repair and maintenance recommendations using factory guidelines.
Prepare accurate repair orders and obtain proper approvals.
Communicate clearly with technicians, ensuring customer concerns are addressed.
Keep customers informed on repair status, costs, and completion times.
Review completed repairs with customers, ensuring satisfaction before vehicle delivery.
Promote dealership-recommended maintenance services and Hyundai programs.
Maintain high CSI (Customer Satisfaction Index) scores through excellent service.
Qualifications
Previous automotive service advisor or related experience preferred (Hyundai/Kia experience a plus).
Strong communication and interpersonal skills.
Ability to handle multiple tasks in a fast-paced environment.
Basic computer skills and familiarity with dealership management software (Tekion, CDK, Reynolds & Reynolds, etc. preferred).
Valid driver's license with clean driving record.
Customer-focused mindset and a positive, team-oriented attitude.
Benefits
Competitive pay plan (base salary + commission/bonus structure).
Health, dental, and vision insurance.
Paid time off and holidays.
401(k) retirement plan with employer match.
Factory training and career development opportunities.
Employee discounts on vehicles, parts, and service.
Employment Position: Full Time
Salary:
$50,000.00 - $85,000.00 Yearly
Salary is not negotiable.
Zip Code: 47905
$50k-85k yearly 60d+ ago
Caregiver Service Specialist
Help at Home
Service associate job in Lafayette, IN
As the nation's leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. The home is more than a place - it's the center of health, care coordination, and Meaningful Moments that transform lives.
We're seeking a **Caregiver Service Specialist** who is passionate about making a difference and driving impact. This role offers an opportunity to contribute to meaningful work and help shape the future of care in communities across the country.
Our Benefits:
+ Comprehensive medical, dental, and vision coverage
+ 401(k) retirement plan
+ Paid time off and holidays
+ Employee assistance programs and wellness initiatives
+ Flexible options to support a balanced life
**Responsibilities**
What You'll Do:
+ Caregiver roster management - maintain preferences and desired hours and ensures information is accurate and update to date in all systems
+ Monitors the performance of assigned caregivers who provide and support patients with personal care to ensure quality service.
+ Ensures ongoing Caregiver compliance according to state requirements that may include in-service trainings, additional background checks, etc.
+ Proactively reaches out to new caregivers to welcome and support them.
+ Communicates with caregivers through regular touchpoints and provides recognition and engagement opportunities.
+ Reviews caregiver satisfaction surveys and takes actions where needed.
+ Appropriately handles caregiver questions and issues
+ Performs other related duties as assigned.
+ This description reflects assignment of essential functions, management may assign or reassign duties and responsibilities to this job at any time that are not listed above.
**Qualifications**
What You'll Bring:
+ Excellent organizational skills; ability to multitask and manage multiple responsibilities.
+ Able to supervise staff and provide necessary feedback to improve overall services. Identifies and progresses toward meeting personal and professional goals.
+ Strong problem-solving skills; ability to deal with conflict in a professional manner.
+ Ability to multitask and manage multiple responsibilities.
+ Basic computer literacy and typing skills.
+ Demonstrate compassion, responsibility, and cheerful attitude. Ability to deal with conflict in a professional manner.
Education and Experience:
+ At least 18 years of age.
+ High school graduate or GED required.
+ One (1) to two (2) years of customer service or related experience.
+ Other Requirements pursuant to state or local rules as applicable.
Management Authority:
+ Trains other associates
+ Directs work of other associates
Physical Requirements:
+ Ability to move or traverse about in offices and/or client homes, including ascending and descending stairs.
+ Ability to communicate effectively and clearly with others to exchange information.
_The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request._
_Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status._
**Job Profile Summary**
The Caregiver Service Specialist will be focused on ensuring our caregivers have everything they need to provide amazing service to our clients. They will be instrumental in helping Help at Home retain caregivers through engagement, support and issue resolution. The Specialist will also ensure compliance with state requirements as well as ongoing caregiver roster management.
$32k-53k yearly est. 13d ago
Customer Service Attendant
Wash and Roll
Service associate job in Lafayette, IN
MUST BE 18 OR OLDER TO APPLY Wash N Roll is currently hiring for a Customer Service Attendant for our Camby location! We are very excited to create this position to make sure that all of our valued customers are 100% satisfied with our car wash! You will serve as the primary point of contact for our customers.
This position responsibilities includes but is not limited to:
Handling inquires about the wash
Resolving complaints
Processing transactions
Providing information about the wash
Cleaning parking lot
Smiling and being friendly
Greeting customers
Checking in with customers after they wash
Passing out promotional items
We are looking for someone that is high energy and always has a smile on their face!
If this sounds like you please apply!!
Salary $17.00 hourly
Hours 9-7 Part time
$17 hourly Auto-Apply 36d ago
CSA Project Manager/Superintendent - Semiconductor - Lafayette, IN
World Wide Professional Solutions
Service associate job in Lafayette, IN
WORLD WIDE PROFESSIONAL SOLUTIONS is a project solutions organization committed to implementing lean constructions, collaborative contracting, and execution approaches to enable breakthroughs in performance.
Worldwide Professional Solutions is seeking a highly skilled, experienced, and motivated Civil, Structural, Architectural Project Manager / Superintendent to join our growing team in West Lafayette, Indiana for a large-scale Advanced Manufacturing / Technology construction project. Candidates for this position must demonstrate a proven track record of success in Civil, Structural, Architectural Project Manager / Superintendent, supported by prior hands-on construction experience. The ideal candidate is self-motivated, technically skilled, highly organized, and able to communicate clearly and effectively while operating in a fast-paced, dynamic environment. The candidate's work history should reflect progressively increasing levels of responsibility throughout their career. Pharmaceutical, biotechnology, or semiconductor construction experience is preferred.Key Responsibilities
Champions CSA safety performance by setting clear expectations, leading by example, and holding subcontractors accountable for safe execution of all civil, structural, and architectural activities.
Proactively manages CSA safety risks through planning, daily field oversight, and coordination with safety teams to prevent incidents and maintain a safe work environment.
Define and communicate CSA objectives related to safety, scope, schedule, site management, quality, subcontractor change control, logistics, and site coordination to General Contractors, subcontractors and on-site teams.
Serve as the primary point of contact as a CSA owners representative overseeing and assisting the General Contractor with site management and American best practices.
Participate in project decision-making processes, act as a client-facing representative when required, and foster strong working relationships with the Client's on-site personnel and representatives.
Support and collaborate with project team members, actively engaging in coordination and planning exercises across disciplines.
Demonstrated strong proficiency in Primavera P6, including schedule development, logic sequencing, progress updates, and critical path analysis.
Work closely with the design team to provide constructability input and practical recommendations to enhance buildability and optimize design solutions for RFI's and Change orders.
Lead CSA scope through successful project close-out, ensuring completion of punch lists, commissioning, validation, and room readiness to the Client's satisfaction.
Ensure full compliance with all company procedures, standards, and project governance requirements.
Contribute to the development, review, and understanding of the agreed Scope of Work (SOW) documentation for each CSA package.
Participate in the review and execution of Construction Project Execution Plans (CPEPs), with particular focus on Construction Management, Logistics, Project Programming, and Quality CPEPs.
Ensure all Requests for Information (RFIs) and technical submittals submitted by CSA subcontractors are tracked, coordinated, and resolved in a timely manner to prevent schedule impacts.
Maintain accurate and detailed records of site activities, including oversight of daily site diaries documenting work execution against schedule activities. Records shall include marked-up drawings, daily labor hours, and progress tracking by building, level, area, subcontractor, and activity ID.
Identify, assess, and manage CSA-related project risks, actively contributing to the project risk register and implementing mitigation strategies. Act as a key owner of CSA risk management, ensuring risks are addressed proactively and effectively.
Knowledge & Skills Required
Minimum of 10 years of experience in electrical construction within industrial or engineering projects, preferably supporting pharmaceutical, oil and gas, semiconductor, or manufacturing facilities.
Strong working knowledge of CSA principles, industry best practices, and applicable standards.
Proficiency in reading and interpreting technical drawings, P&IDs, single-line diagrams, and project specifications.
Proven leadership and team management capabilities, with experience guiding multidisciplinary teams.
Excellent verbal and written communication skills, with the ability to interface effectively with clients, engineers, contractors, and inspectors.
Hands-on experience troubleshooting and resolving complex CSA issues during construction, commissioning, and operations.
Thorough familiarity with applicable safety regulations, codes, and standards, including NFPA, OSHA and others.
Proficiency with project management methodologies and software tools used to manage schedule, cost, and execution.
Experience supporting commissioning, validation, and start-up, room readiness, FOH, etc.
Experience with temporary facilities, including installation, operation, and demolition.
Preferred Education and Experience:
BS in Construction Management, Engineering, Architecture, or related field is preferred
Experience: 10 + years Project Management / Superintendent
This is a full-time position for World Wide Professional Solutions. We offer excellent benefits including medical, dental, vision, life, short term disability, long term disability, and a company match retirement plan. All benefits begin the first of the month following your start date.
World Wide Professional Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$22k-30k yearly est. Auto-Apply 15d ago
Shift Lead - Customer Service Associate (Restaurant)
Taco Bell-St. Rd 43
Service associate job in West Lafayette, IN
Shift Lead You support the Restaurant General Manager (RGM) by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems, seek help when needed and are willing to help and guide others. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner.
You'll also ensure that the restaurant is a safe place for Team Members to work and customers to visit.
Shift Lead behaviors include: Solving customer complaints quickly and with a smile.
Providing feedback to Team Members in a positive manner.
Communicating openly and honestly with the Restaurant Management team.
Following cash, security, inventory and labor policies and procedures.
$23k-29k yearly est. 1d ago
Bilingual Customer Support Representative
Openlane
Service associate job in Carmel, IN
Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles. We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.
And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.
Our Values:
Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate.
Relentless Curiosity. We seek to understand and improve our customers' experience.
Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.
Fearless Ownership. We deliver what we promise and learn along the way.
What We Offer:
Competitive pay
Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
Immediately vested 401K (US) or RRSP (Canada) with company match
Paid Vacation, Personal, and Sick Time
Paid maternity and paternity leave (US)
Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
Robust Employee Assistance Program
Employer paid Leap into Service Day to volunteer
Tuition Reimbursement for eligible programs
Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
Company culture of internal promotions, diverse career paths, and meaningful advancement
*This position operates under the hours of M-F, 9AM - 6PM EST.
Who We Are:
At OPENLANE we make wholesale easy so our customers can be more
We're Looking For:
A Bilingual Customer Support Representative (CSR) who will be responsible for providing superior technical support and troubleshooting for OPENLANE customers. This position will use a range of technical expertise including customer service skills, tools, and resources available to deliver effective solutions to technical issues.
You Are:
Customer Obsessed. You're someone who consistently puts the needs and satisfaction of customers at the forefront, striving to deliver exceptional experiences and build lasting relationships.
Organized. You possess a high level of efficiency and effectiveness in managing tasks, information, and resources.
Tech-Savvy. You have a deep understanding and adeptness with technology, effortlessly navigating digital tools and innovations to solve problems.
You Will:
Identify, research, and resolve technical and end-user application failures and deficiencies.
Ensure proper follow-through on all directives, bulletins and schedules from management.
Work to proactively identify areas where product improvements can be made to provide enhanced ease-of-use and functionality.
Educate and coach customers on best practices for using OPENLANE products and services.
Develop and maintain competitive knowledge and expertise in areas of products, industry trends, and other developments.
Thoroughly document all research and customer interactions in Salesforce (CRM) to ensure product and service reliability.
Assure customer acceptance of and quality of resolution. Identify and escalate issues that require advanced product knowledge or technical expertise.
Serve as a Subject Matter Expert for the design and development of training materials.
Use analytical and decision-making skills to offer options and resolve problems in a variety of contexts.
Continuously engage in self-directed learning opportunities to increase functional product knowledge
Document known errors, workarounds, procedures, and product-specific information.
Who You Will Work With:
Reporting to the Customer Service Manager, this role will support internal and external customers as they interact with the OPENLANE platform and offerings.
Must Have's:
Bachelor's degree or equivalent work experience
2 + years customer service / contact center experience
Bilingual in Spanish and English
General automotive knowledge
Experience troubleshooting hardware, software, and network related issues
Ability to communicate clearly and concisely, both orally and in writing
Demonstrated ability to quickly learn new technologies and a drive to solve problems efficiently and with creativity
Strong analytical, technical and problem-solving skills
Nice to Have's:
Experience with Salesforce, Five9, Slack, & Google Suite
Web Crawling/Search experience
Ability to retain knowledge of State/Local/Federal/ Contract Requirements for Role
Able to successfully manage tasks and inquiries for VIP clientele Customer Service including Phone Etiquette, Empathy and Active Listening
Eagerness to learn, take direction and feedback, multi-task, time manage, and problem-solve
Sound like a match? Apply Now - We can't wait to hear from you!
Sound like a match? Apply Now - We can't wait to hear from you!
Compensation Range of
Hourly: $19.00 - $23.00
$19-23 hourly Auto-Apply 60d+ ago
Customer Service Associate (Store #327)
Smokers Host #327
Service associate job in Crawfordsville, IN
Job Description
Job Title: Customer ServiceAssociate (CSA)
FLSA Status: Non-exempt
Receives cash from customers or team members in payment for goods or services by performing the following duties.
Essential Duties And Responsibilities included the following (other duties may be assigned):
Inspect all outside areas to include: the building, storage buildings, restrooms, dumpster area, lawn, driveway, approaches, fixtures and lighting to insure cleanliness, accessibility, operability and safety.
Inspect all inside areas to include: the office, counter, sales floor, coolers, equipment, merchandise, back room, restrooms to insure cleanliness, accessibility, operability and safety.
Read, understand, and adhere to all guidelines currently contained in the Kocolene policy manual and future updates to the Kocolene policy manual.
Read, understand, and adhere to all guidelines currently contained in the Kocolene training manual and future updates to the Kocolene training manual.
Makes change and issues receipts or tickets to customers.
Records amounts received and prepares reports of transactions.
Work another team member's shift if they fail to come to work or until a replacement is found.
Reads and records totals shown on cash register tape and verifies against cash on hand.
Quotes price and describes features of items for which money is received.
Gives cash refunds or issues credit to customers for returned merchandise.
Clock in when arriving for work, clock out when starting breaks, clock back in when returning from a break, and clock out when leaving for the day.
Prepare new register drawer with the proper change fund.
Understand money handling procedures outlined in the training manual.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or team members of organization.
Mathematical Skills
Ability to calculate figures and amounts such as discounts, proportions, and percentages. Count and verify change funds. Count and verify cigarette inventory. Ability to verify the count and price of any vendor delivered merchandise.
Reasoning Ability
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Physical Demands
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the team member is regularly required to stand up to eight hours; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and to talk or hear. The team member frequently is required to walk. The team member must have the ability to move quickly (within 20 seconds) to the fire extinguishers. The team member is occasionally required to sit. The team member must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and distance vision.
Work Environment
The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the team member is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate. The activity level is often fast paced. Customer and team member relations can often be perceived as negative issues.
$22k-30k yearly est. 21d ago
Customer Service Associate
Thoroughbred Express Auto Wash
Service associate job in Crawfordsville, IN
Boost your income beyond your hourly wage with lucrative commission-based earnings and generous employer contributions to your 401k retirement plan!
Become a valuable member of our top-tier team as a Customer ServiceAssociate! Take pride in educating and informing customers about the smooth operations, numerous benefits of being a member, and safety features at Thoroughbred Express washes.
Key Duties and Responsibilities
Focus on providing a positive customer experience.
Carry out daily duties that ensure effective operation of a car wash facility in partnership with
peers and site management.
Greet customers with a warm smile, review and educate on services, and assist with payment.
Stay up to date with knowledge of how to use certain equipment for them to be able to work
efficiently in an automated facility.
Direct the Driver into the entrance to the car wash or guides them onto tracks.
Carry out periodic maintenance of equipment used in washing to keep them in proper working
order.
Perform cleaning of facility and ensure everything is kept in the appropriate place and organized.
Provide assistance to customers in any area concerning car wash process.
Carry out visual inspection of vehicles to confirm their condition before sending them into the
wash area.
Additional duties as assigned.
Essential Responsibilities:
• Display courteous, customer service focus, and professional attitude
• Work while standing over long periods of time (6+ Hours)
• Lift items of moderate weight (10+ pounds)
• Maintain work expectations outdoor in all weather conditions
• Interact ethically with fellow employees and customers
• Possess valid and current driver's license
• Excellent written and oral communication skills, as well as interpersonal skill
Physical Requirements:
• Ability to stand and work on feet for long hours in all weather conditions
• Use of protective equipment such as ear plugs, safety glasses and gloves
Additional Benefits:
• Quarterly Bonuses
• Milestone Bonuses
• Competition Bonuses
• Unlimited Commissions
• Tips
• Employee Recognition
• Medical, Dental and Vision for Full Time Employees
• Paid Time Off + Holiday Pay for Full Time Employees
$22k-30k yearly est. Auto-Apply 60d+ ago
Client Service Representative at West Lafayette Veterinary Care
West Lafayette Veterinary Care
Service associate job in West Lafayette, IN
More about the Role
Reporting into the Practice Manager, the Client Service Representative (CSR), provides an exceptional experience to our clients during every interaction. In addition to continually engaging the client, the CSR performs practice administrative tasks such as record maintenance and appointment tracking. The CSR manages practice reception (visitor and telephone), maintenance of veterinary medical records, accounts maintenance, cash processing, data entry, word processing and mail services. The CSR applies practical knowledge of practice processes and services, the basic rules and regulations governing visitors and animal patient treatment, and veterinary record requirements and terminology to ensure every patient is well-cared for and every client has an exceptional experience.
Competencies
Patience & Compassion: Remaining professional while still making Doctors, teammates, clients, and patients feel as comfortable as possible regardless of the situation or challenges presented. Responding quickly and calmly to crisis while maintaining a high standard of patient care.
Collaboration & Teamwork: Carefully coordinating actions with Doctors and practice team members. Providing feedback appropriately and in a timely manner. Quickly incorporating feedback to ensure positive results. Sharing ideas and being open to other's ideas.
Communicating: Conveying instructions to clients and teammates to ensure successful patient care.
Active Listening: Following the instructions of Doctors and sometimes patient owners. Picking up the needs of Doctors and teammates based on prior experiences and feedback.
Organization Skills: Clear tracking of lab specimens, medications, patient instructions, workflow, and other job-related items while managing multiple patients and clients.
Client Satisfaction: Ensuring all activities and interactions result in the highest level of client satisfaction.
Essential Responsibilities
Leads practice opening and closing procedures per Practice Manager instructions and practice procedures.
Ensures all public areas are clean and presentable for patients; cleans and straightens areas including the front desk, reception area, waiting area, office, public bathroom(s) and exam rooms.
Processes cash, checks, charge card payments and credit account payments.
Schedules appointments for the clinic adhering to practice and Doctor preferences and ensure appropriate workflow.
Assists in the updating of client/patient files, as needed.
Prepares and sends client correspondence.
Sends reminder notices to clients for periodic notifications; conducts re-calls to clients on a timely basis from a call back list.
Performs a backup of the computer system on a regular basis, as directed.
Performs and oversees the performance of posting daily business.
Welcomes clients and patients to the practice with a warm and friendly demeanor and ensures an excellent experience during the practice visit.
Answers incoming telephone calls applying proper telephone etiquette.
Presents clients with medications, instructions, new client kits and any other take home items.
Handles emergency situations with great care, patience, and following established clinic policies and procedures.
Addresses client concerns in a calm appropriate manner, ensuring every experience ends in satisfaction.
Requirements/Qualifications
Ability to work on weekends as required
High school diploma or equivalent
Previous veterinary experience preferred
Client satisfaction references preferred
Practices OSHA safety techniques including proper PPE
Benefits Offered
Paid time off
Health insurance; dental insurance; vision insurance
Retirement benefits or accounts
Bonus incentive
Flexible work schedules
Career and professional development
Employee Assistance Program
Employee Referral Program
Benefits offered may vary depending on full or part time employment status according to company policy.
Pay Range USD $15.00 - USD $17.00 /Hr.
$15-17 hourly Auto-Apply 3d ago
Business Services Specialist I (NextGear Capital)
Cox Holdings, Inc. 4.4
Service associate job in Carmel, IN
Company
Cox Automotive - USA
Job Family Group
Business Operations
Job Profile
Business Services Specialist I
Management Level
Individual Contributor
Flexible Work Option
No remote option; must work at a specified Cox location
Travel %
No
Work Shift
Day
Compensation
Hourly base pay rate is $16.59 - $24.86/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
The Business Services Specialist I position will be responsible for the accurate and efficient processing of incoming vehicle titles and associated documents by prepping and scanning titles into the system, verifying VIN information, associating titles to individual barcoded folders, filing and retrieving folders, auditing the title inventory, and shipping/releasing of titles.
Schedule: Monday-Friday 10:30am-7pm EST
Key Responsibilities:
Process high volumes of contract paperwork efficiently and accurately while adhering to established business processes and client-specific service level agreements (SLAs).
Perform core document-handling functions including sorting, processing, scanning, shredding, storing, and retrieving contract materials.
Complete detailed office support tasks such as:Sort and check in mail
Opening envelopes and sorting paperwork by client
Reviewing each packet and removing items per client requirements
Removing staples, batching, and preparing documents for scanning
Scanning using high-tech equipment while monitoring for image quality and accuracy
Shred documents per client requirements
Pick and pack contract packets to ship
Re-stapling, labeling, preparing folders, and filing contracts for storage or future retrieval
Demonstrate operational flexibility by supporting workflows across multiple departments and functions within the Document and Data Services (DDS) business.
Assist with quality control checks, reporting, and issue resolution to ensure accuracy, compliance, and continuous improvement.
Promote a strong safety culture by following all health and safety procedures and modeling safe behaviors.
Collaborate with safety leadership to support initiatives aligned with Cox Automotive's Safety Excellence standards.
Maintain a clean and organized workspace, assist with equipment cleaning, and adapt to frequent task changes as needed.
Perform other duties as assigned by the manager or supervisor to support team and business needs.
Qualifications:
Minimum-
High School Diploma or GED.
Generally less than 2 years of relevant experience.
Working knowledge of PC software applications, including Microsoft Office (Excel, Outlook).
Must be a team player with the ability to also work independently.
Strong attention to detail with the ability to quickly adapt and learn new processes or duties.
Ability to multi-task and thrive in a fast-paced, detail-oriented environment.
Maintains a positive, professional, and pleasant attitude in various situations.
Ability to work effectively with diverse groups of people.
Physical ability to lift and transport paperwork boxes weighing up to 40 lbs; occasional overhead lifting of 40 lbs with or without assistance.
Ability to sit for extended periods performing repetitive tasks; regularly required to stand, walk, reach, talk, and hear; frequently required to stoop, kneel, crouch, bend, and squat.
Flexibility to work assigned start times with no predetermined end time, ensuring all tasks are completed within rapid turnaround requirements.
Willingness to perform other duties as needed or assigned.
Demonstrates the physical stamina and mental focus necessary to perform all duties successfully within required timeframes to meet business demands.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
$16.6-24.9 hourly Auto-Apply 14d ago
Business Services Specialist I (NextGear Capital)
Cox Enterprises 4.4
Service associate job in Carmel, IN
Company Cox Automotive - USA Job Family Group Business Operations Job Profile Business Services Specialist I Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation
Hourly base pay rate is $16.59 - $24.86/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
The Business Services Specialist I position will be responsible for the accurate and efficient processing of incoming vehicle titles and associated documents by prepping and scanning titles into the system, verifying VIN information, associating titles to individual barcoded folders, filing and retrieving folders, auditing the title inventory, and shipping/releasing of titles.
Schedule: Monday-Friday 10:30am-7pm EST
Key Responsibilities:
* Process high volumes of contract paperwork efficiently and accurately while adhering to established business processes and client-specific service level agreements (SLAs).
* Perform core document-handling functions including sorting, processing, scanning, shredding, storing, and retrieving contract materials.
* Complete detailed office support tasks such as:Sort and check in mail
* Opening envelopes and sorting paperwork by client
* Reviewing each packet and removing items per client requirements
* Removing staples, batching, and preparing documents for scanning
* Scanning using high-tech equipment while monitoring for image quality and accuracy
* Shred documents per client requirements
* Pick and pack contract packets to ship
* Re-stapling, labeling, preparing folders, and filing contracts for storage or future retrieval
* Demonstrate operational flexibility by supporting workflows across multiple departments and functions within the Document and Data Services (DDS) business.
* Assist with quality control checks, reporting, and issue resolution to ensure accuracy, compliance, and continuous improvement.
* Promote a strong safety culture by following all health and safety procedures and modeling safe behaviors.
* Collaborate with safety leadership to support initiatives aligned with Cox Automotive's Safety Excellence standards.
* Maintain a clean and organized workspace, assist with equipment cleaning, and adapt to frequent task changes as needed.
* Perform other duties as assigned by the manager or supervisor to support team and business needs.
Qualifications:
Minimum-
* High School Diploma or GED.
* Generally less than 2 years of relevant experience.
* Working knowledge of PC software applications, including Microsoft Office (Excel, Outlook).
* Must be a team player with the ability to also work independently.
* Strong attention to detail with the ability to quickly adapt and learn new processes or duties.
* Ability to multi-task and thrive in a fast-paced, detail-oriented environment.
* Maintains a positive, professional, and pleasant attitude in various situations.
* Ability to work effectively with diverse groups of people.
* Physical ability to lift and transport paperwork boxes weighing up to 40 lbs; occasional overhead lifting of 40 lbs with or without assistance.
* Ability to sit for extended periods performing repetitive tasks; regularly required to stand, walk, reach, talk, and hear; frequently required to stoop, kneel, crouch, bend, and squat.
* Flexibility to work assigned start times with no predetermined end time, ensuring all tasks are completed within rapid turnaround requirements.
* Willingness to perform other duties as needed or assigned.
* Demonstrates the physical stamina and mental focus necessary to perform all duties successfully within required timeframes to meet business demands.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
$16.6-24.9 hourly Auto-Apply 32d ago
Customer Service Associate (Store #310)
Kocolene Development Co
Service associate job in Tipton, IN
Job Title: Customer ServiceAssociate (CSA)
FLSA Status: Non-exempt
Receives cash from customers or employees in payment for goods or services by performing the following duties.
Essential Duties And Responsibilities included the following (other duties may be assigned):
Inspect all outside areas to include: the building, storage buildings, restrooms, dumpster area, lawn, driveway, approaches, pumps, fixtures and lighting to insure cleanliness, accessibility, operability and safety.
Inspect all inside areas to include: the office, counter, sales floor, coolers, freezers, equipment, merchandise, back room, restrooms to insure cleanliness, accessibility, operability and safety.
Read, understand, and adhere to all guidelines currently contained in the Kocolene policy manual and future updates to the Kocolene policy manual.
Read, understand, and adhere to all guidelines currently contained in the Kocolene training manual and future updates to the Kocolene training manual.
Makes change and issues receipts or tickets to customers.
Records amounts received and prepares reports of transactions.
Work another employees shift if they fail to come to work or until a replacement is found.
Reads and records totals shown on cash register tape and verifies against cash on hand.
Quotes price and describes features of items for which money is received.
Gives cash refunds or issues credit to customers for returned merchandise.
Clock in when arriving for work, clock out when starting breaks, clock back in when returning from a break, and clock out when leaving for the day.
Prepare new register drawer with the proper change fund.
Understand money handling procedures outlined in the training manual.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Mathematical Skills
Ability to calculate figures and amounts such as discounts, proportions, and percentages. Count and verify change funds. Count and verify cigarette inventory. Ability to verify the count and price of any vendor delivered merchandise.
Reasoning Ability
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand up to eight hours; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and to talk or hear. The employee frequently is required to walk. The employee must have the ability to move quickly (within 20 seconds) to the gasoline emergency shut-off switches and/or the fire extinguishers. The employee is occasionally required to sit. The employee must frequently lift and/or move up to 25 pounds. The employee must be able to drive for gas surveys and to make bank deposits. Specific vision abilities required by this job include close vision and distance vision.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate. The activity level is often fast paced. Customer and employee relations can often be perceived as negative issues.
$22k-30k yearly est. Auto-Apply 60d+ ago
Service Writer Internal / External
RV Dynasty, LLC
Service associate job in Bunker Hill, IN
This is a full-time & year-round position
Full-Time Position
The Service Writer supports the Service Department and is responsible for preparing work orders, ordering parts, receiving parts, stocking parts bins, claiming warranties, and providing exceptional customer service to RV Dynasty Customers.
Essential Duties And Responsibilities
Provide our customers with a positive service experience & assure customer satisfaction.
Schedule, coordinate, and supervise service orders with technicians, from customer drop off to customer pick up.
Keep detailed, accurate records on service work, warranties, internal billing, etc.
Ensure that work orders are cashiered in an accurate and timely manner.
Track warranty work orders and warranty submissions and ensure they are billed and paid in a timely manner.
Clearly communicate billing, inventory, warranty, or customer service issues to the Shop Foreman
Responsible for walking through the services performed on the customers RV with each customer.
Generate additional service work to drive sales and revenue to the service department.
Maintain a safe and clean work environment.
Promote the RV Dynasty brand and other product offerings.
Other tasks required by the manager.
Knowledge, Skills, Abilities
To perform the job successfully, an individual should demonstrate the following competencies:
Mechanical: Able to understand the basic mechanical and electrical systems on watercraft and RVs and communicate issues to employees and customers.
Selling: the ability to promote and sell the service centers products and services with a full understanding of what each product does and is, in order to communicate that with customers
$27k-43k yearly est. 27d ago
Leasing Representative-The Residences at Carmel City Center
Pedcor Companies 4.2
Service associate job in Carmel, IN
Now accepting resumes for a professional Leasing Consultant. If you have two years of apartment experience, have a proven track record in sales, customer service or hospitality, are a quick learner with a desire to expand your skills, you may be a perfect fit! We provide unparalleled apartments, awesome amenities and outstanding customer service. The main focus of this position is touring the property and apartments with prospective residents; assisting in the processing of applications; preparing move-in documents; and providing outstanding customer service to our current residents and prospective residents. The ideal candidate will have one year of prior apartment leasing experience. Weekend availability required.
Join a winning Property Management Team and a superior product and a great working environment. If you are a team player, have a “can-do” attitude and the experience to back it up, we want to hear from you! Pedcor Homes is an Equal Opportunity employer and provider. Check us out at *******************
We pride ourselves on the quality of our work and investments as well as our dedication to our associates and the community. We value our integrity and strive to deliver superior results in every area. Whether serving our residents, giving associates what they need to succeed, helping residents achieve better lives or adding value to our investors' portfolios.
Job DescriptionDescription:
Are you driven by a highly competitive compensation structure, while serving your community and helping others? Is securing your financial independence and inspiring others to do the same important to you?
Are you a competitive person who loves to win?
Whether you are new to insurance sales or an experienced financial professional looking to accelerate your career, joining Adam Jurs State Farm at one of our two locations in Carmel, or Greenfield, will help you start the career you deserve. Make a difference in your community by guiding people through their retirement needs and situations. In this role, you will assess clients' financial needs, provide life and health insurance recommendations, and deliver exceptional customer service.
This role is not like the others. You will learn from one of the top Agents in the Country and will be given all of the tools needed to be successful. Your compensation will be based on your performance. Leads will be given, as well as we will teach you how to prospect appropriately, with no gimmicks or 'buy your own leads'!
1st year: $65000 - $85,000
3rd year: $85,000 - $125,000
5th year: $150+k+
Requirements:
As an Agent Team Member, you will receive...
Simple IRA 401K Salary plus commission/bonus
Health benefits Paid time off (vacation and personal/sick days)
Flexible hours
Comprehensive on-the-job training
Get paid to learn
Base plus commission plan
Growth potential/Opportunity for advancement within my agency
RESPONSIBILITIES:
Prospect, acquire, service and develop existing and new financial service business
QUALIFICATIONS:
Must be willing, or already have obtained your IN Life & Health Insurance License.
Licensing for new Industry hires will be paid for
Must be willing to learn our proven needs-based system and sell with the utmost integrity at all times
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
$30k-48k yearly est. 10d ago
Customer Enrollment Associate In Office
The Whittingham Agencies
Service associate job in Cicero, IN
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 2d ago
CSA QAR Specialist - Semiconductor, West Lafayette, IN
World Wide Professional Solutions
Service associate job in Lafayette, IN
WORLD WIDE PROFESSIONAL SOLUTIONS is a project solutions organization committed to implementing lean constructions, collaborative contracting, and execution approaches to enable breakthroughs in performance.
World Wide Professional Solutions is seeking a highly skilled CSA QA/QC Specialist to be part of the team in a high technology manufacturing environment. The successful candidate will demonstrate a comprehensive understanding of CSA quality processes within semiconductor facility construction, including structural concrete, steel, architectural finishes, room readiness tracking, cleanroom envelope systems, and site civil infrastructure. This individual will play a key role within the Facilities Quality team, responsible for ensuring that all CSA installations meet stringent semiconductor industry standards, project specifications, and regulatory requirements. The selected candidate will contribute to the execution of an established CSA Quality Program while also driving continuous improvement across quality systems, documentation practices, and contractor performance. They will collaborate closely with construction, engineering, and commissioning teams to maintain compliance, resolve quality challenges, and ensure that new facility areas are delivered on schedule to support critical construction milestones essential to the company's manufacturing and operational success. *Local Candidates Highly Preferred. A relocation package may be available for outstanding candidates. Per-Diem is not available for this role. Qualified candidates must be authorized to work in the USA* Project start date estimate February, 2026.RESPONSIBILITIES
Implement the CSA Quality Plan covering civil, structural, and architectural scopes.
Develop Inspection and Test Plans (ITPs) specific to semiconductor cleanroom, room-readiness, and support-area requirements.
Ensure contractors adhere to project specifications, industry codes (ACI, AISC, ASTM, ASCE), and owner standards.
Maintain quality documentation, including checklists, test reports, NCR logs, and turnover packages.
Inspect and verify all earthwork, grading, soil compaction, and geotechnical compliance.
Oversee quality installation and testing of underground utilities (storm, sewer, gas, water, electrical duct banks).
Validate concrete foundations, pads, trenches, pits, and structural slabs in compliance with semiconductor vibration, load, and flatness requirements.
Confirm proper surface drainage and site stabilization measures are implemented.
Inspect structural steel erection, bolting, welding, and fireproofing to ensure compliance with AISC and project standards.
Verify correct installation of embeds, anchor bolts, and structural supports critical to tool sets and process systems.
Review mill certifications, weld maps, NDE testing results, and structural material traceability.
Monitor erection sequencing to ensure alignment with building integrity and safety requirements.
Inspect architectural finishes, doors, walls, ceilings, and flooring to meet cleanroom classification and contamination-control requirements.
Oversee installation of cleanroom panels, grid ceilings, raised flooring, and gasketed systems for airtight performance.
Verify compliance with FM Global, fire/life safety, and semiconductor cleanroom environmental standards.
Prepare daily inspection reports, punch lists, and deficiency tracking logs.
Manage Non-Conformance Reports (NCRs), Corrective Actions (CARs), and ensure timely closure.
Witness and document concrete tests, compaction tests, weld inspections, coating tests, and fireproofing thickness measurements.
Maintain an organized record system to support commissioning and final turnover.
Review contractor quality plans, submittals, and material approvals for CSA scopes.
Conduct QA/QC coordination meetings with trade partners and construction management.
Provide guidance to contractors on best practices, installation standards, and corrective actions.
Collaborate with MEP, tool install, and process system QA/QC teams to resolve interface conflicts.
Identify hazardous conditions related to structural stability, excavation, shoring, or elevated work.
Ensure ADA, seismic, FM Global, and building code compliance throughout construction.
QUALIFICATIONS
Minimum 5 years of semiconductor facility construction experience.
Minimum 5 years of quality control management or industrial Building Inspector experience.
Successful candidates will have a demonstrated knowledge of their respective field.
Must have knowledge of the applicable codes and standard for industrial construction, with a preference for semiconductor industrial experience. Candidates should have detailed knowledge of ASME B31.3, NFPA 70, NFPA 54 and IBC Chapter 17 as well as general knowledge of other applicable codes and standards.
Demonstrated proficiency and experience with the following tools: Microsoft Office software. Experience with document control and QAQC / commissioning software programs would be beneficial.
EDUCATION & CERTIFICATIONS
Prefer Bachelor of Science (BS) degree in Architecture, Engineering, Science, or related field
Minimum of 5 years' experience in a Quality Assurance related role with experience implementing Quality Programs.
Why Join WWPS
This is a full-time position with World Wide Professional Solutions. We offer a comprehensive benefits package that begins on the first of the month following employment, including:
Medical, dental, and vision insurance
Life insurance
Short- and long-term disability coverage
Company-match retirement plan
Paid holidays and time off
Join WWPS and be part of a high-performance team driving excellence in Advanced Manufacturing
This is a full-time position for World Wide Professional Solutions. We offer excellent benefits including medical, dental, vision, life, short term disability, long term disability, and a company match retirement plan. All benefits begin the first of the month following your start date.
World Wide Professional Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
How much does a service associate earn in Lafayette, IN?
The average service associate in Lafayette, IN earns between $22,000 and $60,000 annually. This compares to the national average service associate range of $23,000 to $63,000.
Average service associate salary in Lafayette, IN
$36,000
What are the biggest employers of Service Associates in Lafayette, IN?
The biggest employers of Service Associates in Lafayette, IN are: