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Service associate jobs in Lancaster, PA - 636 jobs

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  • Customer Service Consultant

    Caliber Collision Repair Services 3.7company rating

    Service associate job in Ephrata, PA

    Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly greeting customers in person or on the phone, determine their needs, and immediately respon Customer Service, Consultant, Service, Retail, Automotive, Customer
    $41k-77k yearly est. 5d ago
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  • Technical Service Sales Representative

    Ppg Architectural Finishes 4.4company rating

    Service associate job in Lancaster, PA

    As the Technical Service Representative, you will work independently to maximize MSO account retention, profitability and partnership. You will increase sales growth by identifying areas for expansion and improvement. Must be proficient using methods such as analyzing main metrics; coordinate with sales, accounting and marketing teams to develop and implement solutions; and coordinate with local, regional, national, and global sales teams to ensure sales goals are met and in compliance with best practices and regulations. Your territory will be Southeast Pennsylvania (York, Harrisburg, Lancaster). You will report to the Senior Sales Manager. Responsibilities Communicate market changs. Stay current on products, processes, and system upgrades (Continuous Learning). Be a gatekeeper for installations, upgrades and national account mandates. Account Management. Communicate with the sales team about the product needs or product information. Industry Knowledge Qualifications College Degree or 3+ years of equivalent work experience in a related field,. Customer Service Experience Accountability with experience and accurate follow up. Work with all levels of team. Manage technical customer service support. Experience interpreting and responding to customer requests PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
    $31k-37k yearly est. Auto-Apply 50d ago
  • HVAC Service and Maintenance Expert

    Handyside

    Service associate job in Goldsboro, PA

    Job DescriptionSalary: $20.00 - $35.00 per hour plus SPIFFS HVAC Service & Maintenance Expert Do you take pride in diagnosing and repairing HVAC systems while building real, one-on-one relationships with customers? Are you driven by craftsmanship, integrity, and delivering an outstanding customer experience every time? If so, this could be the opportunity youve been waiting for. Handyside is seeking an HVAC Service & Maintenance Expert to join our team. In this role, youll diagnose and repair a wide range of heating and cooling systems while providing top-tier customer service. Youll operate from a fully stocked company van and support our customers through recurring maintenance, on-demand service, and emergency calls. For over 27 years, Handyside Plumbing, HVAC & Electrical has been the premier choice for residential home services in Central, PA. Together, our team has earned multiple Harrisburg Magazines Simply the Best awards in the last 5 years and we maintain a 4.9-star rating on Google. When you work hard, the possibilities are endless at Handyside! Our Core Values: RESPECT, ENTHUSIASM, ACCOUNTABILITY, CONFIDENCE, HONEST Together we REACHfor the same goals! Benefits We Offer: Weekly Pay with Direct Deposit Company Vehicle & Gas Card Work iPhone & iPad Great SPIFF Program on Sales Healthcare for You On Us! $0 Premium Dental, Vision & Aflac Add-Ons 401K with Company Match 5 8 Hour Days or 4 10 Hour Days (3 Day Weekend!) 2 Weeks Paid Time Off, Paid Holidays, & Birthday PTO $400 Annual Technician Tool Purchase Program Company Provided Uniforms Breakfast Parties Lots of Training! Job Requirements: Minimum of 3 Years HVAC Experience Trade Schooling Preferred but Not Required EPA Certifications Preferred but Not Required Knowledge of HVAC Equipment, Components and Diagnostics Must be a Team Player and Self-Motivated Exhibit a Strong Commitment to Dependability & Reliability Excellent Listening, Written & Verbal Communication Skills Create HAPPY Customer Experiences with Your Professional & Positive Attitude Ability to Pass a Background Screening Thank you for considering the HVAC Service & Maintenance Expertposition at Handyside Plumbing, HVAC & Electrical. If you are interested in joining our team, apply today and submit your resume. Need to Reach Us?Call Lindsey at ************.
    $20-35 hourly 1d ago
  • Consultant - Transaction Advisory Services

    RKL Esolutions 3.9company rating

    Service associate job in Lancaster, PA

    The consultant plays a key role in supporting project execution from start to completion under the guidance of leadership. Their responsibilities include participating in analysis and problem-solving tasks, assisting in the day-to-day work of the engagement team, and learning to manage client relationships. They are expected to actively participate in professional development activities and seek coaching opportunities to enhance their skills and expertise. Success Factors Responsibilities * Support the execution of consulting engagements of clients across multiple industries under the supervision of a senior consultant or manager; contribute to ensuring work is completed on time and within budget * Assist in planning engagement objectives and strategies that comply with professional standards and address risks * Gain understanding of the scope of the engagement and provide input based on supervisory feedback * Participate in the presentation of engagement results under the guidance of senior staff * Assist in client site visits (if needed) and learn to manage inquiries and assignments * Respond to client calls and emails in a timely manner with a solution-oriented approach, under the supervision of a manager * Support business development and community activities to help identify and research opportunities on new and existing clients * Contribute to the growth of the team's internal and external network and relationships * Support the development of the service line by assisting the leadership team in advancing thought leadership and client development * Align with the company's values and its mission and long-term vision * Assist in ensuring client deliverables are met within expectations and learn how to handle any issues that may arise * Stay updated on local and national business and economic issues * Participate in continuous learning activities and active research to improve and develop technical expertise People Management/Relationships * Treat everyone with respect * Ability to handle difficult conversations with team members regarding performance and development * Team player; successfully adapt to different personalities and working styles * Proactively and effectively communicate information regarding status issues to team members both written and oral * Hold self and others accountable for assigned work; seek and provide continuous feedback to learn and develop in role; change oriented with flexible approach Qualification To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Required Knowledge, Skill and/or Ability * Strong verbal and written communication skills, to effectively interface with clients, firm management and team members with varied technical aptitudes * Creative and innovative approach around concepts and projects * Demonstrated customer service orientation, intellectual curiosity, and listening skills * Proficient in setting priorities, managing multiple projects, overcoming obstacles, and utilizing organizational skills to accomplish tasks quickly * Problem solving skills; ability to shift focus and adapt to changes Education, Experience and Certifications * Bachelor's degree in related field of business; Master's degree a plus * 2+ years experience in consulting field with understanding of core accounting and finance principles (consideration given to relevant experience in accounting or finance areas) * Certification and/or recognition from industry professional organizations preferred * Working knowledge of Microsoft Office suite products, strong analytical knowledge in Excel and other analytical/data modeling software a plus * Ability to demonstrate creative problem solving skills and intellectually curious/motivated to develop professionally through continuous learning * Excellent attention to detail with the ability to manage multiple projects within restricted timelines Essential Functions * Must be able to remain in a stationary position as needed * The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery etc. * Constantly operates a computer and other office productivity machinery, such as an adding machine, copy machine, and computer printer * Ability to communicate in a professional manner and exchange information with internal and external team members/vendors as needed * Ability to lift/carry up to 20 pounds * Ability to work outside of normal business hours and weekends as needed * Ability to travel to other office locations as needed, overnight travel may be required * This job description is subject to change at any time and employee will be given additional responsibilities as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Salary Range: $65,000 - $75,000
    $65k-75k yearly Auto-Apply 7d ago
  • Deposit Services Specialist

    Northwest Bancorp, Inc. 4.8company rating

    Service associate job in Mount Joy, PA

    The Deposit Services Specialist I is responsible for the overall day-to-day operational functions of the Deposit Services department while providing support to branch offices and other internal departments. This position follows applicable regulations as they apply to processes within the Deposit Services department while analyzing reports and requests. Essential Functions * Ensure compliance with IRS regulations * Ensure compliance with third party vendors * Identify and resolve Customer Service issues * Provide excellent customer and business unit support * Perform critical account maintenance to deposit account * Perform CIP review on all new CIF records * Review and analyze deposit account reports to ensure compliance with policy and procedures * Ensure compliance with Reg D limitations on savings products * Responsible for Safe Deposit product and service * Input data into related banking systems * Ensure all performance standards are met * Maintain appropriate departmental records and reports * Perform product and service development related tasks * Interact with other business units within Northwest, vendors, and/or business partners * Partner with co-workers and other departments appropriately * Protect the security of all information appropriately * Recommend improvements to procedures * Recommend product/delivery enhancements * Attempt to exceed production expectations * Ensure total quality of work performed * Recommend quality control enhancements Additional Essential Functions Essential Functions * Ensure compliance with Northwest's policies and procedures, and Federal/State regulations * Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency * Work as part of a team * Work with on-site equipment Additional Responsibilities * Complete other duties and special projects as requested by management Safety and Health for those without supervisory duties * Abide by the rules of the safety and loss prevention program * Perform work tasks in a safe manner * Report any and all injuries to supervisor * Know what to do in case of an emergency QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education High School Diploma or equivalent Work Experience Less than 2 years Deposit Services experience 2 - 6 years Related banking experience 2 - 6 years Technological/relevant experience General Employee Knowledge, Skills, and Abilities * Ability to establish effective working relationships among team members and participate in solving problems and making decisions * Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written * Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information * Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information * Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas Additional Knowledge, Skills and Abilities Knowledge of job specific banking products and services Knowledge and understanding of deposit products and bank policy and regulations around each product Knowledge of core operational systems and processes Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
    $59k-100k yearly est. Auto-Apply 50d ago
  • Environmental Services Associate - Housekeeping

    Penn State Health 4.7company rating

    Service associate job in Reading, PA

    **Penn State Health** - **St. Joseph Medical Center** **Work Type:** Part Time **FTE:** 0.50 **Shift:** Day **Hours:** 20 hours per week **Recruiter Contact:** Jennifer N. Michael at ********************************* (MAILTO://*********************************) **SUMMARY OF POSITION:** Provides a clean, safe and friendly environment for patients, visitors, and associates by providing housekeeping services. Responsible for cleaning tasks in patient rooms, nursing stations, lounges, restrooms, offices, clinic areas, and any other areas assigned in accordance with standard procedures of the Environmental Services Department. **MINIMUM QUALIFICATION(S):** + No prior experience necessary. **WHY PENN STATE HEALTH?** Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community. **Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:** + **_Be Well_** with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton). + **_Be Balanced_** with Generous Paid Time Off, Personal Time, and Paid Parental Leave. + **_Be Secured_** with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection. + **_Be Rewarded_** with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program. + **_Be Supported_** by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling. **WHY PENN STATE HEALTH ST. JOSEPH MEDICAL CENTER?** St. Joseph Medical Center first opened its doors in 1873, over 150 years ago. The new 204-bed state-of-the-art hospital, located on Bernville Road, opened in 2006 and in 2015 became the first hospital to join the Penn State Health organization; Penn State Health St. Joseph Medical Center. Penn State Health St. Joseph Medical Center is dedicated to the health, education, and wellness of the community. Our approach to health care is bigger than all of us. It calls us to learn, share, and lift each other up while achieving our goals. With pride in who we are, where we work, and what we do, we are changing lives every day together. We do this by putting our patients first and by living our core values as we serve our community. **YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence - that's Penn State Health. But what makes our healthcare award-winning? That's all you.** _This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract._ _All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities._ _Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health's policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination._ **Position** Environmental Services Associate - Housekeeping **Location** US:PA:Reading | Service and Trade | Part Time **Req ID** 89380
    $30k-41k yearly est. Easy Apply 2d ago
  • Commercial Services Specialist II (Manheim)

    Cox Holdings, Inc. 4.4company rating

    Service associate job in Manheim, PA

    Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Commercial Services Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $20.10 - $30.10/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Job Responsibilities: Perform data entry of required information. Manage account relationships, maintain effective communications and ensure customer requirements are met. Work with posting clerk to ensure completion of recon, transportation, and all other vehicle charges are applied to the appropriate vehicle in the system. Respond to customer inquiries relating to vehicles. Provide quality service and assist in resolving problems. Communicate with Transportation Team to arrange required transportation or obtain information including transportation condition reports, bills, etc. Establish electronic customer vehicle files in the computer system. Update vehicle files on a continuous basis with standardized abbreviations to assure that vehicle location, condition, special announcements, and other activities relative to the vehicle are properly recorded. Seek floor price information from account representative and enter it into computer system. In coordination with account representative, account operations coordinator, and account specific procedures, prepare sale vehicle run process including run order, scheduling, notice to customer account, etc. Follow up on vehicle preparation for the sale by reconciling incoming bills against ordered work/repairs for each Institutional customer vehicle. Contact customer coordinators, service vendors and/or account representatives when the information is missing, or problems occur. Communicate with the accounting department to balance the sales and perform post-sale invoicing for accounts receivable as needed. Communicate with Vehicle Operations Team to prepare assigned vehicles for online programs. Prepare various reports, lists and handouts such as sales and expense report, sold vehicles by net amounts report, dealer attendance report, lot and transportation damage report, block summaries, etc. Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence. Perform other duties as assigned by management. Qualifications: Minimum: High School Diploma/GED and 3 years' experience in a related field. OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years' experience in a related field. Ability to work in a fast-paced environment, receptive to change and able to multitask. Prior clerical or administrative experience required. Proficient in Microsoft Excel required. Commitment to providing excellent customer service required. Must be able to operate adding machines and other office equipment (i.e., copier, fax machine, etc.). Ability to sit or stand for prolonged periods of time. Communications and Organizational skills required. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
    $20.1-30.1 hourly Auto-Apply 15d ago
  • LNS Airport- FT Customer Service Agent

    Southern Airways Corporation 3.7company rating

    Service associate job in Lititz, PA

    At Surf Air Mobility, we're transforming air mobility. As innovators in aviation, we are at the forefront of creating a more efficient and accessible flying experience. With our commitment to a customer-first approach, advanced software solutions, and electrification, we're pioneering new ways for people to travel, making flying not only faster but more enjoyable. Our passionate team thrives in a collaborative environment where innovation and hard work go hand in hand. Help us shape the future of aviation while working with cutting-edge technologies that are changing the lives of our passengers. JOB TITLE: LNS Airport Cross Utilized Agent DEPARTMENT: Customer Service REPORTS TO: Station Manager FLSA STATUS: Non-Exempt POSITION SUMMARY: The Airport Cross-Utilized Agent is our primary representative in our airport stations. The position is responsible for handling all customer service activities, including greeting and checking in passengers, handling luggage, booking/re-booking flights, and assisting with passenger loading/unloading. It is also responsible for all ramp duties in our smaller stations. KEY RESPONSIBILITIES Ensuring FAA, Airline, and airport regulations are followed Enforcing safety/security measures and protecting sensitive zones Creating and modifying reservations Checking in passengers; safely loading and unloading passengers Handling luggage weights of up to 70 lbs and monitoring luggage for size, quantity, and weight Reviewing baggage tags for accuracy Providing information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements Making announcements over a public address system Processing credit card payments Directing aircraft parking and dispatch on the ramp After training, towing aircraft to proper parking positions on the ramp Maintaining work area and mechanical equipment in proper order JOBS THIS POSITION DIRECTLY SUPERVISES: This position does not directly supervise others Requirements Knowledge, Skills & Abilities: Excellent written and verbal communication skills Able to read, write and speak English effectively Able to maintain eye contact when speaking with customers Professional in appearance and manner Ability to learn, understand and communicate the terms of the company's Contract of Carriage Courteous in all interactions Able to interact effectively with passengers, co-workers, and management Ability to maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations Ability to diffuse stressful situations Detail-oriented and self-motivated Qualifications Education: High school diploma or equivalent Miscellaneous Requirements: Valid driver's license and reliable transportation Computer skills - ability to learn reservation and phone systems, proficient with a PC Basic math abilities Ability to work within a 24/7 operation including holidays Ability to pass a 10-year background check and pre-employment drug screen At least 21 years of age Authorized to work in the U.S. per the Immigration Act of 1986 Work Experience: Prefer at least 1 year of prior customer service experience Mental Requirements: Level 2 - Requires high periods of concentration intermittently and normal attention. Generally, even once the job is learned, tasks will require normal attention to deal with recurring variables. Physical requirements: Must be able to lift a 70-pound suitcase from the floor to 18 inches and carry a 70-pound suitcase in front of you with both hands for a distance of up to 25 feet Must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting, and sustaining those positions for extended amounts of time Must be able to stand for extended periods of time Must be able to work in all weather conditions and in confined spaces Must have sufficient vision and the ability to safely perform the essential functions of the position. Must be able to meet all physical requirements related to aircraft weight limitations before and during employment. Activity Approximate % of Time Sitting: 5 Standing: 70 Walking: 25 100% Machines and Equipment Used: Machines, Equipment, Tools Approximate % of Time Varied: 100% Degree of Hand-Eye Coordination Required: Computer: Varies Phone: Varies Photocopier, fax machine: Varies Approximate percentage of time incumbent spends in “on-the-job” travel, including commuting to regular work locations: less than 5% Southern Airways Corporation is an EEO/AAP employer and as such all qualified applications will receive consideration for employment without regard to their protected veteran status, race, color, religion, sex, sexual orientation, gender identity, or national origin - and will not be discriminated against on the basis of gender, race, or disability.
    $22k-26k yearly est. Auto-Apply 35d ago
  • Behavior Consultant- Adult Services

    Vista Autism Services

    Service associate job in Hershey, PA

    Vista Autism Services is advancing a constructional, strengths-based application of Applied Behavior Analysis (ABA) for adults-a model rooted in skill-building, autonomy, and long-term quality of life. As a Behavior Consultant (BC), you will serve as the clinical lead for adults supported across home, day services, employment, and community environments. Your work will focus on building meaningful repertoires, creating opportunities, and supporting adults as they move toward the lives they choose. Guided by Vista's compassionate care model, you will design and implement person-centered behavior support plans that are effective, least restrictive, culturally respectful, and grounded in ethical ABA practice. In this role, you will collaborate with adults, families, caregivers, and interdisciplinary Vista staff, providing leadership and clinical guidance that strengthen the culture of support across our programs. Why Work at Vista? A schedule that respects your life: Monday-Friday, first shift hours, no weekends, overnights, or on-call. A model that reflects the future of ABA: Join an organization leading the shift toward constructional, strengths-based, compassionate care for adults-a rare opportunity in this field. A competitive package that stands out: Vista's total compensation rivals other providers, including a strong salary, excellent benefits, generous PTO, retirement plan, and paid professional development. Grow as a clinician: Refine your clinical craft with guidance from experienced BCBAs and consulting BCBA-Ds in a setting that drives clinical creativity and applies behavioral science in all aspects of the job, not just in client support. Grow as a leader: With mentorship from experienced leaders, learn to effectively guide multidisciplinary teams, mentor BCAs and DSPs, and help shape a supportive, values-driven adult services culture. Meaningful impact: Contribute to a mission-driven organization committed to helping adults build lives filled with purpose, connection, and opportunity. Key Responsibilities Conduct functional and skills-based assessments using a constructional ABA framework to identify strengths, preferences, and areas for growth. Develop and oversee person-centered behavior support plans (PCBSPs)that emphasize skill acquisition, autonomy, and least-restrictive strategies across home, day, community, and employment settings. Provide compassionate, respectful coaching to direct support professionals (DSPs), Behavior Consultant Assistants (BCAs), and families to ensure consistent and ethical implementation of support plans. Monitor progress through data collection and analysis, adjusting plans based on outcomes, client input, and interdisciplinary team collaboration. Develop and review crisis intervention plans using least-restrictive practices that prioritize safety and dignity while fading restrictive procedures in alignment with regulations. Model and reinforce a compassionate care culture, promoting communication that upholds dignity, choice, and client rights. Maintain high-quality documentation consistent with regulatory requirements, Vista policy, and ethical standards. Serve as the clinical lead for each assigned case, ensuring coordinated support across all relevant environments and stakeholders. Qualifications Minimum Requirements Bachelor's degree in Applied Behavior Analysis (ABA),psychology, education, social work, or a related human services field. Experience supporting individuals with autism or intellectual/developmental disabilities-adult services experience strongly preferred. Knowledge of ABA principles and a commitment to compassionate, strengths-based practice. Strong communication, collaboration, and coaching skills. Valid PA driver's license, reliable transportation, and ability to travel locally within the service area. Completion of all required background checks, health clearances, and agency training (including crisis intervention). Preferred Qualifications BCBA certification, Pennsylvania Behavior Specialist License, or Master's degree in ABA, psychology, education, social work, or a related field. Experience applying the constructional approach to ABA or demonstrated interest in strengths-based, repertoire-building models. Experience leading interdisciplinary teams or providing clinical oversight in home, day, or community-based adult programs. Experience delivering ABA services under, or familiarity with, Pennsylvania 6100 and 2380 regulations. Schedule & Work Environment Full-time, Monday-Friday, first-shift schedule. No weekends, no overnights, and no on-call rotation. Hybrid work schedules available. Supports occur across home, day services, employment settings, and community locations. Local travel within Vista's service area required; mileage and travel time between work locations are reimbursed. Direct supervision and mentorship by experienced BCBAs. Strong support from Vista's Adult Services leadership team. Compensation & Benefits Competitive salary aligned with education and experience. Total compensation package that rivals other providers, including comprehensive medical, dental, and vision insurance. Generous paid time off and paid holidays. Retirement plan with employer contribution. Paid travel time and mileage reimbursement. Same pay rate for billing and non-billing hours with fulltime hours guaranteed. Paid professional development, CEU opportunities, and support for maintaining certifications/licensure. Path to BCBA certification, including tuition assistance and fieldwork supervision. Access to Vista's employee support resources and internal recognition programs.
    $57k-97k yearly est. Auto-Apply 60d+ ago
  • Behavioral Services Specialist

    Community Services Group 4.2company rating

    Service associate job in York, PA

    It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The Behavioral Services Specialist is responsible for the development and implementation of positive behavioral support plans for individuals with intellectual and developmental disabilities served by Community Services Group (CSG) in a variety of settings. The Behavioral Services Specialist works closely with supervisory and direct service staff to monitor the development and implementation of positive behavioral support plans. This position is responsible for ensuring individuals' rights and quality behavioral support in accordance with the principles of self-determination, Positive Behavior Support, Applied Behavior Analysis, recovery and resiliency and CSG policies. The Behavioral Services Specialist reports directly to the Director of Clinical Services or designee. Wage Information: $48,000 per year. CSG is offering a $1,000.00 Sign-On-Bonus for this position that will be paid after successful completion of the initial evaluation period. Job Description: Conduct comprehensive Functional Behavior Assessments (FBA) including indirect methods (interviews, record review) and direct methods (observations, ABC data collection), to determine the function of challenging behaviors. Monitors individuals' progress through on-site visits, data collection, and periodic assessments to ensure appropriate and adequate programs. Develop individualized, data-driven Behavior Support Plans (BSP) based on FBA findings, incorporating positive, proactive, trauma informed,and least restrictive strategies and using a whole person biopsychosocial approach. Design and recommend environmental modifications, antecedent strategies, and replacement skill training. Participates in the development of individual service or treatment plans to determine long and short term goals. Reviews individual service plans with program specialists to ensure accuracy, thoroughness and recommends revisions as individuals' needs change. Supervises the completion of periodic progress reports and monitors all program records to ensure active rehabilitation. Leads training for support staff on positive behavioral support techniques and other pertinent topics to enhance staff effectiveness. Maintain accurate, timely, and thorough documentation of assessments, plans, progress notes, and service delivery in compliance with organizational, state, and federal regulations. Collaborates with direct service staff in creating goal plans and behavioral support plans. Demonstrates knowledge of intellectual and developmental disabilities, mental health disorders, autism, trauma informed care, Down Syndrome and other common disorders. Implements best practice behavioral interventions. Qualifications: This position requires the following combination of education and experience: Master's degree from an accredited college or university in special education, psychology, counseling, social work, education, applied behavior analysis, or gerontology and two years of direct experience supporting individuals with mental illness/intellectual and developmental disabilities. Board Certified Behavior Analyst (BCBA), Licensed Professional Counselor (LPC) or Licensed Clinical Social Worker (LCSW) is preferred. Additional requirements include: Must have a valid driver's license, good driving record, and access to a reliable vehicle to attend training, meetings, and/or transport individuals to appointments. CSG Offers Superior Perks & Benefits: Medical, Dental, Prescription, & Vision Insurance available for employees, spouses, domestic partners, & dependents who qualify. Generous Paid Time Off & Other Paid Leave Extensive Paid Training Career Development Opportunities Flexible Pay Options through my FlexPay Family Medical and Parental Leave Flexible spending accounts for medical & dependent care Traditional or Roth 401K Plans with up to 4% employer match Employee Assistance Program (EAP) Life Insurance Wellness Reimbursement Tuition Assistance Mentor/Mentee Opportunities Health Insurance & Benefits availability will vary. Make a positive impact not only in someone else's life but in your own life by becoming a valued member of the CSG Team! Community Services Group is proud to be an Equal Opportunity Employer supporting Workforce Diversity.
    $48k yearly Auto-Apply 11d ago
  • Client Growth Associate

    TC Shadowlight

    Service associate job in Leola, PA

    We're seeking a Client Growth Associate to join TC Shadowlight as a key contributor to our continued growth and client success. This role is designed for someone who thrives at the intersection of strategy, relationship-building, and creative execution, helping translate client goals into meaningful opportunities for our teams and our partners. TC Shadowlight is a premiere production studio, partnering with leading brands to deliver high-impact work alongside an exceptional roster of creatives. You'll collaborate closely with account managers, creatives, and leadership to support client relationships, identify growth opportunities, and help shape solutions that are both commercially smart and creatively ambitious. While our culture is collaborative and deeply supportive, we are first and foremost a business built on excellence, team, and long-term partnerships. Based in Lancaster County, TC Shadowlight offers the opportunity to build a meaningful career while contributing to work you're genuinely proud of. If you're excited by growth, energized by creative environments, and motivated by building lasting client relationships, we'd love to connect. Location: Leola, PA Full-Time Hours: 8:00am - 5:00pm Monday through Friday This position requires in-office work. RESPONSIBILITIES AND DUTIES: * Drive new business growth by generating sales opportunities that contribute to annual revenue targets and support the studio's continued expansion. * Identify and evaluate adjacent verticals and collaborate with the Executive Director to develop strategic plans for outreach and market penetration. * Establish and nurture partnerships with external freelancers, agencies, and third-party collaborators who can provide qualified referrals and broaden the studio's reach. * Increase market awareness of the studio's capabilities through targeted outreach, networking, and strategic representation across industry channels. * Attend industry conferences and trade shows to build relationships, uncover leads, and stay informed on market trends and industry needs. * Deeply understand client needs, objectives, and challenges through thoughtful discovery conversations, research, and active listening, ensuring every opportunity is grounded in what the client is truly trying to achieve. * Develop strategic, insight-driven solutions that align client goals with the studio's capabilities by translating needs into clear creative approaches, production pathways, or multi-service solutions. * Collaborate with producers, creative, and operations teams to build compelling proposals, treatment angles, and project approaches that address client requirements and differentiate us from competitors. * Identify opportunities for long-term partnership development, helping clients see beyond the immediate project and explore broader, multi-project or multi-channel engagements. * Use market intelligence and client insights to recommend proactive ideas, new creative directions, or net-new solutions that strengthen pitch success and client satisfaction. * Track and evaluate emerging markets, adjacent verticals (e.g., tabletop, food, medical, technology), and industry trends to inform growth opportunities and target new business. * Uncover and respond to RFQs in a timely manner and support the quoting process, offering insights grounded in client objectives and strategic opportunity. * Support Account Managers in growth efforts to develop revenue within existing accounts by uncovering new project opportunities, cross-selling additional capabilities, re-engaging lapsed clients, and expanding relationships across divisions and brand families. * Champion a client-first mindset, ensuring a deep understanding of client communication goals, brand standards, deliverables, and creative expectations. * Actively participate in production and sales meetings, collaborating with key team members to align on client needs and project requirements. * Provide recommendations on studio utilization strategies, including effective promotion of Sound Stage space and leveraging studio assets for growth. * Support Upper Management in evaluating capital expenditures and strategic partnerships that enhance creativity, efficiency, quality, and profitability. * Work with leadership to identify marketing opportunities and collaborate with external vendors to enhance visibility and demand. * Maintain accurate documentation in Zoho (CRM), tracking all client interactions, pipelines, and account development activities. * Perform additional responsibilities as assigned to support broader sales, marketing, or operational initiatives. MINIMUM QUALIFICATIONS: * Bachelor's degree or equivalent professional experience, with a minimum of 5 years in strategic sales, business development, account management, or a related client-facing role. * Ideally has expertise in a professional studio, production, or creative services environment, with a strong understanding of how studio capabilities translate into client value and revenue opportunities. * Outstanding verbal and written communication skills, including the ability to present clearly, influence decision-makers, and convey complex information with clarity and confidence. * Proven ability to build rapport, develop trust, and cultivate long-term client relationships across multiple levels of an organization. * Conscientious work habits, high accuracy, and consistent attention to detail in all client-facing and internal deliverables. * Strong organizational and administrative skills, with the ability to manage multiple priorities, maintain documentation, and support seamless sales operations. * Demonstrated proficiency managing timelines, coordinating cross-functional efforts, and delivering work efficiently in fast-paced environments. TC Shadowlight offers competitive pay for this position, full benefit package including paid time off, paid sick leave, benefits, 401K matching, and more.
    $45k-79k yearly est. 3d ago
  • Part Time Customer Service

    The UPS Store #1005

    Service associate job in Lancaster, PA

    Job Description Are you seeking a dynamic and energetic team environment? We are excited to invite you to join us as a Part-Time Customer Service Associate at The UPS Store. In this role, you will be an integral part of a team dedicated to delivering exceptional customer service to our retail clients by efficiently receiving and processing packages for UPS shipments. Your duties will also include operating office equipment such as copiers, fax machines, binding machines, laminators, and point-of-sale systems. You will confidently guide our valued customers by providing accurate information about our wide range of products, services, and best-value options, drawing on your knowledge of industry best practices. The ideal candidate will have prior retail sales experience, strong computer and internet proficiency, and a high school diploma or GED. You should possess a friendly and genuinely helpful attitude, maintain a professional appearance, and be a quick learner eager to master all facets of the business in the shortest time possible. RESPONSIBILITIES Delivers outstanding customer service to walk-in customers and telephone inquiries Continuously practices good listening skills with customers, UPS Store team members, and leadership Takes ownership of the customer's shipping needs and offers viable solutions Takes action to learn all product and service offerings, alternative solutions, and industry trends Operates all equipment, software, and devices in an expert fashion and is willing to teach others Maintains a clean, organized, and safe working environment Performs other duties as assigned QUALIFICATIONS High school diploma or GED required Strong computer skills, including Microsoft Office and Adobe Suites Outstanding phone skills Strong verbal and written communication skills, including spelling and math Prompt, reliable, and responsible Able to lift 40+ pounds Willing and able to work 25 to 30 hours per week for a 7-day work week Available to work weekends
    $29k-37k yearly est. 20d ago
  • Business Service Specialist

    Fleet Services 3.7company rating

    Service associate job in Morgantown, PA

    Cox Fleet is an administrative and operational role that primarily focuses on coordinating fleet maintenance, vehicle assignments, documentation, scheduling, tracking, vehicle compliance, database accuracy, and cost controls. The Support Specialist provides exceptional customer service, collaborates with team members, customers and outside vendors ensuring timelines are met, vehicles are compliant, and department KPIs are maintained. Job Description Duties and responsibilities Perform various clerical and administrative duties relating to the Fleet Management program fulfillment. Maintain vehicle files, records, billing files, invoice payments, outside vendor, and service provider relationships. Maintain detailed accurate, up-to-date information for assigned vehicles via Fleet Management systems including assignments, service requests, registration data, repair, and service records in compliance of State, Federal, and other regulations. Analyze, manage, and report customer vehicle information/ shop throughput via daily report and query capabilities. Work with customers, both internal and external, to resolve escalated service issues and support during catastrophic events. Work with manager to utilize team resources to ensure efficiency, quality work product, and effective customer service against key performance indicators. Work with Leader to achieve customer's expectations of department deliverables through proactive communications, establish and maintain relationships with customers. Respond to customer inquiries relating to assigned customer vehicles, provide quality service, and assist in resolving problems. May be required to provide detailed vehicle information to support utilization and reliability. Utilize the fleet asset maintenance systems to monitor and track vehicle repairs. Communicate and schedule repairs/enhancements with Fleet Services management and location Technicians. Monitor vehicle through Fleet Services fulfillment process to ensure timeline commitment is met. Review completed work ensuring customer quality standards are achieved and/or exceeded. May follow up with customer to confirm completion and satisfaction. Minimum qualifications include: High School Diploma/GED and 3 years' experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience; or 5 years' experience in a related field. Strong proficiency with computers, Microsoft Office programs, and internet-based applications Self-motivated, able to manage expectations, prioritize work to meet deadlines, and work under pressure in a fast paced, high-energy environment. Ability to perform data analysis and make recommendations on changes to policies, procedures, processes, or methods as needed. Ability to maintain accurate records, asset inventories and to create/analyze reports. Strong people skills and the ability to effectively communicate with peers, business partners, and leadership. Ability to interact with internal and external business partners supporting corporate policy, standards, processes, and procedures. Proficient in understanding, analysis, and management of vehicle information to provide recommendations. Works well in a team environment by supporting departmental initiatives and goals. Provide excellent customer service, organizational skills, and communication skills (written and verbal) Ability to sit or stand for prolonged periods of time. Ability to perform repetitive data entry tasks, manual dexterity. Travel is isolated to nearby customer locations within assigned region. Occasional exposure to weather conditions, fumes, and noise Preferred qualifications include: Associate degree or 5 years fleet experience preferred. Works well in a team environment by supporting departmental initiatives and goals. Knowledge of federal, local, and state laws within region to support compliance of all vehicles related records.
    $55k-87k yearly est. 58d ago
  • Commercial Services Specialist II (Manheim)

    Cox Enterprises 4.4company rating

    Service associate job in Manheim, PA

    Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Commercial Services Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $20.10 - $30.10/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Job Responsibilities: * Perform data entry of required information. * Manage account relationships, maintain effective communications and ensure customer requirements are met. * Work with posting clerk to ensure completion of recon, transportation, and all other vehicle charges are applied to the appropriate vehicle in the system. * Respond to customer inquiries relating to vehicles. Provide quality service and assist in resolving problems. * Communicate with Transportation Team to arrange required transportation or obtain information including transportation condition reports, bills, etc. * Establish electronic customer vehicle files in the computer system. Update vehicle files on a continuous basis with standardized abbreviations to assure that vehicle location, condition, special announcements, and other activities relative to the vehicle are properly recorded. * Seek floor price information from account representative and enter it into computer system. * In coordination with account representative, account operations coordinator, and account specific procedures, prepare sale vehicle run process including run order, scheduling, notice to customer account, etc. * Follow up on vehicle preparation for the sale by reconciling incoming bills against ordered work/repairs for each Institutional customer vehicle. Contact customer coordinators, service vendors and/or account representatives when the information is missing, or problems occur. * Communicate with the accounting department to balance the sales and perform post-sale invoicing for accounts receivable as needed. * Communicate with Vehicle Operations Team to prepare assigned vehicles for online programs. * Prepare various reports, lists and handouts such as sales and expense report, sold vehicles by net amounts report, dealer attendance report, lot and transportation damage report, block summaries, etc. * Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence. * Perform other duties as assigned by management. Qualifications: Minimum: * High School Diploma/GED and 3 years' experience in a related field. * OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years' experience in a related field. * Ability to work in a fast-paced environment, receptive to change and able to multitask. * Prior clerical or administrative experience required. * Proficient in Basic computer programs and Microsoft office suite * Commitment to providing excellent customer service required and adhere to Client Contracts. * Must be able to operate adding machines and other office equipment (i.e., copier, fax machine, etc.). Ability to sit or stand for prolonged periods of time. * Communications and Organizational skills required. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
    $20.1-30.1 hourly Auto-Apply 13d ago
  • Veterans Service Officer

    Berks County, Pa

    Service associate job in Wyomissing, PA

    This position provides services to Berks County veterans, their widows, dependents, and orphans. The position is responsible for assisting and coordinating information and programs for veterans. Responsibilities include performing a variety of administrative tasks, as well as providing benefits services to veterans and the public. POSITION RESPONSIBILITIES: Essential Functions * Counsels and assists veterans and/or their eligible family members to provide information on their entitlement to VA benefits. * Prepares and submits benefits claims on behalf of veterans and/or their eligible family members to appropriate agencies. * Establishes, maintains, and reviews the case files in terms of assistance needed and provided. * Maintains and updates veteran information in various software programs and in the veteran's files. * Coordinates and disseminates information on County, State, Federal, and private veterans' programs and benefits. * Works in conjunction with State and Federal veteran offices and with local veterans' organizations to assist veterans. * Answers the phones, greets, and provides assistance/answers to inquiries and walk-in clients. * Coordinates County and Federal burial applications. * Coordinates and maintains schedules of veterans needing transportation and makes arrangements for volunteer drivers. * Provides administrative assistance to the Director of Veterans Affairs. * Follows and implements records management and archival guidelines for the department's documents and publications. * All other duties as assigned. Non-Essential Functions * Develops content for the Veterans Affairs and associated websites, then coordinates updates with technical specialists. * Maintains the office military museum. * Attends various training events and meetings, as directed. * Prepares a continuity plan for assigned responsibilities in the event of absence. MINIMUM EDUCATION AND EXPERIENCE: * High school diploma or G.E.D. certification from a recognized issuing agency. Associate's degree preferred in Social Work, Human Services, Psychology, Business Administration/Management. * One (1) year of experience in advanced office administration. * Any equivalent combination of experience and training that provides the required knowledge, skills, and abilities. * Required to obtain and maintain accreditation from the US Department of Veterans Affairs with training sponsored by the PA Department of Military and Veterans Affairs within one year of assignment to the position. * Veterans Status Required. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES: * Knowledge of County, State, and Federal veterans' programs, benefits, and procedures. * Knowledge of local veterans' organizations, programs, and community resources. * Knowledge of Federal, State, and local laws, rules, and regulations governing veterans' services and assistance. * Knowledge of Federal, State, and local HIPAA regulations and policies pertaining to the protection of personal health information. * Ability to communicate and express ideas and maintain a professional atmosphere with clients and co-workers. * Ability to establish and maintain working relationships with officials and representatives of state, federal, and community agencies, veterans, families, and the public. * Ability to work in a fast-paced working environment and the ability to multitask. * Ability to operate general office equipment and perform routine clerical work. * Ability to type at a speed of 47 WPM from clear copy with 85% accuracy. * Knowledge of office administration methods, practices, and procedures, and the ability to make arithmetic calculations. * Skill in the operation of a variety of computer software programs, including Microsoft Outlook, Word, and Excel. * Ability to handle stress. * Physical presence in the office is required. PHYSICAL DEMANDS: The position requires the ability to sit or stand for long periods and to lift and carry files and office documents weighing up to 20 lbs. WORKING ENVIRONMENT: Normal office environment. Position may require travel throughout and beyond Berks County. Incumbent needs access to transportation. This position description serves as a guideline for communicating the essential functions and other information about the position to the applicant/employee. It is not intended to create a binding employment contract nor cover every detail of the position, and may be changed where appropriate.
    $46k-79k yearly est. Auto-Apply 15d ago
  • Veterans Service Officer

    County of Berks

    Service associate job in Wyomissing, PA

    This position provides services to Berks County veterans, their widows, dependents, and orphans. The position is responsible for assisting and coordinating information and programs for veterans. Responsibilities include performing a variety of administrative tasks, as well as providing benefits services to veterans and the public. POSITION RESPONSIBILITIES: Essential Functions Counsels and assists veterans and/or their eligible family members to provide information on their entitlement to VA benefits. Prepares and submits benefits claims on behalf of veterans and/or their eligible family members to appropriate agencies. Establishes, maintains, and reviews the case files in terms of assistance needed and provided. Maintains and updates veteran information in various software programs and in the veteran's files. Coordinates and disseminates information on County, State, Federal, and private veterans' programs and benefits. Works in conjunction with State and Federal veteran offices and with local veterans' organizations to assist veterans. Answers the phones, greets, and provides assistance/answers to inquiries and walk-in clients. Coordinates County and Federal burial applications. Coordinates and maintains schedules of veterans needing transportation and makes arrangements for volunteer drivers. Provides administrative assistance to the Director of Veterans Affairs. Follows and implements records management and archival guidelines for the department's documents and publications. All other duties as assigned. Non-Essential Functions Develops content for the Veterans Affairs and associated websites, then coordinates updates with technical specialists. Maintains the office military museum. Attends various training events and meetings, as directed. Prepares a continuity plan for assigned responsibilities in the event of absence. MINIMUM EDUCATION AND EXPERIENCE: High school diploma or G.E.D. certification from a recognized issuing agency. Associate's degree preferred in Social Work, Human Services, Psychology, Business Administration/Management. One (1) year of experience in advanced office administration. Any equivalent combination of experience and training that provides the required knowledge, skills, and abilities. Required to obtain and maintain accreditation from the US Department of Veterans Affairs with training sponsored by the PA Department of Military and Veterans Affairs within one year of assignment to the position. Veterans Status Required. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of County, State, and Federal veterans' programs, benefits, and procedures. Knowledge of local veterans' organizations, programs, and community resources. Knowledge of Federal, State, and local laws, rules, and regulations governing veterans' services and assistance. Knowledge of Federal, State, and local HIPAA regulations and policies pertaining to the protection of personal health information. Ability to communicate and express ideas and maintain a professional atmosphere with clients and co-workers. Ability to establish and maintain working relationships with officials and representatives of state, federal, and community agencies, veterans, families, and the public. Ability to work in a fast-paced working environment and the ability to multitask. Ability to operate general office equipment and perform routine clerical work. Ability to type at a speed of 47 WPM from clear copy with 85% accuracy. Knowledge of office administration methods, practices, and procedures, and the ability to make arithmetic calculations. Skill in the operation of a variety of computer software programs, including Microsoft Outlook, Word, and Excel. Ability to handle stress. Physical presence in the office is required. PHYSICAL DEMANDS: The position requires the ability to sit or stand for long periods and to lift and carry files and office documents weighing up to 20 lbs. WORKING ENVIRONMENT: Normal office environment. Position may require travel throughout and beyond Berks County. Incumbent needs access to transportation. This position description serves as a guideline for communicating the essential functions and other information about the position to the applicant/employee. It is not intended to create a binding employment contract nor cover every detail of the position, and may be changed where appropriate.
    $46k-79k yearly est. Auto-Apply 6h ago
  • Service Writer

    Hunter Truck 4.0company rating

    Service associate job in Lancaster, PA

    ★ NOW HIRING: Service Writer At Hunter Truck, our people are the heart of everything we do, and we're excited to grow our team! Since 1938, our family-owned Peterbilt dealership has built its reputation on integrity, teamwork, and outstanding service across Pennsylvania, West Virginia, New Jersey, and New York. If you're looking for a place where your ideas matter, your growth is encouraged, and your work truly makes an impact, you'll thrive here. Come build your career with a team that invests in you from day one. POSITION AT A GLANCE Location: Lancaster, PA Position Type: Full-Time Schedule: Monday through Friday, 7:00 AM to 3:30 PM Address: 1463 Manheim Pike, Lancaster, PA 17601 WHAT YOU'LL DO As a Service Writer, you'll manage repair orders efficiently and accurately, ensuring all customer needs are documented and communicated. You will: ➤ Greet service customers, sell needed work, write repair orders, and estimate repair costs ➤ Ensure proper payment type is selected and perform initial review of repair orders ➤ Communicate with technicians and update customers on repair progress ➤ Obtain authorization for additional work and maintain accurate repair documentation ➤ Administer warranty claims and policy adjustments in accordance with manufacturer guidelines ➤ Maintain repair order balance and assist parts/service departments as needed ➤ Handle customer inquiries, complaints, and scheduling professionally ➤ Maintain a clean and organized work area while adhering to all safety policies WHAT YOU BRING ◆ Education & Experience: Three to ten years of related experience and/or training, or an equivalent combination of education and experience. ◆ Certificates & Licenses: Valid Driver's License required; must meet company insurability standards. Commercial Driver's License preferred (can obtain upon hire). ◆ Physical Requirements: Regular walking and frequent standing. Occasional stooping, kneeling, crouching, or crawling. Occasionally lift/move up to 50 lbs. Vision abilities include close, distance, color, peripheral, depth perception, and focus adjustment. WHY WORK WITH US ► Your hard work earns real rewards with competitive pay and bonus opportunities ► Comprehensive benefits package to keep you and your family covered ► 401(k) with company match because your future matters ► Your success is our priority. We offer training, mentorship, and advancement opportunities ► A supportive, team first culture where you're never just a number ► A legacy of stability in a company that is family-owned and trusted since 1938 READY TO APPLY? If you want a role where you're valued, supported, and able to grow, this is it. Apply today and take the next step in your career. Hunter Truck is an Equal Opportunity Employer. We celebrate diversity and are committed to building an inclusive workplace for all employees.
    $28k-38k yearly est. Auto-Apply 55d ago
  • Employee Services Specialist

    Flagger Force 4.4company rating

    Service associate job in Hummelstown, PA

    Flagger Force, an industry leader in traffic control, is currently hiring an Employee Services Specialist. This position will be based out of our Operations Services Center located in Hummelstown, PA. The Employee Services Specialist position is primarily responsible for providing customer service to both internal and external customers, providing field employees with career support and corrective action, and supporting multiple corporate departments by acting as liaisons. Shift: 9am - 6pm Responsibilities Maintain an understanding of operational workings to be readily available to assist employees and build rapport. Investigate employee issues promptly and escalate as needed. Build trust with field employees by following up with issues and providing accurate answers. Assist in discipline administration including monitoring attendance, coaching field employees and working closely with various leadership to resolve issues. Aide in data management tasks including attendance, time off requests, excuse documents, personnel and equipment records. Assist employees with various technology requests and escalate issues as needed. Act as liaison between field employees and Human Resources, Finance, Technology, Fleet and Risk departments. Perform special projects as needed or assigned. Work collaboratively with all OSC, field management, and corporate departments. Attend company orientation and/or training programs. In addition to the functions listed above, the employee is expected to exercise honesty, integrity and respect with all clients and co-workers, maintain a professional appearance and demeanor, demonstrate a positive attitude, communicate effectively with co-workers and clients, work with accuracy, efficiency and close attention to detail, maintain good attendance by working when and where directed, respect the work environment and keep it as neat and clean as possible, and exercise initiative to learn new skills and tasks. The employee is also expected to perform such other duties and functions as required. What Flagger Force Offers: Medical, vision and dental insurance 401k w/company match Generous paid time off On-site fitness facility Paid holidays Health savings account Company paid benefits (long term disability and basic life/AD&D) Employee assistance program Tuition and education assistance Employee appreciation events Giving back to the communities we serve through paid volunteer time off Professional development opportunities Qualifications High school diploma or equivalent ability to master internal systems. One (1)+ years experience with Microsoft Office products (Word, Excel, PowerPoint, Teams, etc.). Strong written and verbal skills. Ability to learn and master computer programs and operational procedures. Demonstrates ability to maintain a positive demeanor in stressful situations. Ability to positively influence people and achieve optimal outcomes. Steel toed boots or the ability to obtain prior to employment. Preferred Education and Experience: Two (2)+ years customer service experience Education High School Diploma
    $50k-89k yearly est. Auto-Apply 35d ago
  • Customer Service

    York Revolution 3.7company rating

    Service associate job in York, PA

    Do you love helping others and making sure everyone has a great experience? The York Revolution is seeking friendly and dependable Customer Service Representatives to join our team. Be a key part of creating a positive fan experience by assisting guests with their questions and ensuring they have everything they need to enjoy the game! What You'll Do: Assist Fans with Information: Staff the Fan Service Center on the main concourse, the entrance to the skybox level or the 1741 Club presented by Capital Blue Cross, answering frequently asked questions about the game, stadium, and services. Provide Excellent Customer Service: Be the go-to person for fans needing assistance, offering a friendly, patient, and helpful attitude to make their visit memorable. Stay Knowledgeable: Learn about the stadium, the team, and the game-day schedule so you can provide accurate information to fans. Create a Welcoming Environment: Help ensure fans have an enjoyable and smooth experience from arrival to departure. Lend a Hand: Assist the rally crew with recruiting and checking in game contestants, radio for assistance when fan concerns are reported, manage lost and found, accept game-day announcements, and more! Never a dull moment! What We Offer: Hourly Pay: Earn an hourly wage while providing top-notch service to fans. Flexible, Game-Day Hours: Work during Revolution home games, assisting fans and creating a positive atmosphere. A Fun, Engaging Environment: Be a part of the action and help enhance the fan experience at WellSpan Park. What You Bring: A friendly, outgoing personality with a passion for customer service. A willingness to talk to fans and assist them with their needs. Previous experience in customer service is helpful but not required. Help create a welcoming atmosphere and make fans' game days special-apply now to join the York Revolution as a Customer Service Representative! The York Revolution are a member of the Atlantic League of Professional Baseball (ALPB), a partner league to Major League Baseball. The Revolution host over 200,000 fans a year at WellSpan Park annually for baseball events, and many more for non-baseball community events. The Revolution offer a fun and exciting place to work for a wide range of employees, from those seeking their first jobs to retirees looking for a fun place to work. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
    $32k-37k yearly est. 10d ago
  • Customer Service Coordinator $18 hourly

    Raymour & Flanigan Furniture 4.6company rating

    Service associate job in York, PA

    At Raymour & Flanigan, we recognize and appreciate all of our team members' hard work and dedication. We pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success! Expectations: * Schedule & confirm customer repair service calls. * Coordinate & communicate with repair technician. * Work independently to resolve customer service issues. * Adhere to proper Warranty and protection guidelines. * Serve as liaison between customers and the repair technician. * Complete reports and other tasks/assignments as required. * You must have excellent listening skills and the ability to work independently and with a team. * Perform additional functions that may be assigned at the discretion of management. Qualifications: * Excellent phone etiquette * Interpersonal skills * Strong computer skills * Excellent time Management * Ability to work independently * Ability to multi-task * Customer service skills * Experience in a fast-paced environment * Prior call center experience and prior dispatcher experience is preferable. * High School Diploma or equivalent * Able to work day, night and weekend hours Raymour & Flanigan proudly supports a drug and smoke free work environment. Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future. Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.
    $24k-33k yearly est. 48d ago

Learn more about service associate jobs

How much does a service associate earn in Lancaster, PA?

The average service associate in Lancaster, PA earns between $27,000 and $93,000 annually. This compares to the national average service associate range of $23,000 to $63,000.

Average service associate salary in Lancaster, PA

$50,000

What are the biggest employers of Service Associates in Lancaster, PA?

The biggest employers of Service Associates in Lancaster, PA are:
  1. Food Giant
  2. Comcast
  3. Community Action Partnership of Lancaster County
  4. UPMC
  5. Lowe's Companies
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