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The differences between service directors and assistant directors of operations can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a service director and an assistant director of operations. Additionally, a service director has an average salary of $114,981, which is higher than the $66,975 average annual salary of an assistant director of operations.
The top three skills for a service director include patients, healthcare and patient care. The most important skills for an assistant director of operations are customer service, patients, and oversight.
| Service Director | Assistant Director Of Operations | |
| Yearly salary | $114,981 | $66,975 |
| Hourly rate | $55.28 | $32.20 |
| Growth rate | 28% | 6% |
| Number of jobs | 64,277 | 144,452 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 59% | Bachelor's Degree, 68% |
| Average age | 47 | 44 |
| Years of experience | 6 | 6 |
A service director is responsible for managing and implementing customer service policies and ensuring that all staff strictly adhere to reach the highest customer satisfaction. Service directors' duties include identifying business opportunities to improve customers' experience, monitoring the performance of the customer service team, developing strategic procedures on service delivery, creating new promotional offers and services, and coaching the team to increase business productivity. A service director must have excellent leadership and communication skills, as well as extensive knowledge of the customer service industry to lead the team and boost company sales.
An assistant director of operations is responsible for overseeing the effectiveness of the department's operational processes, ensuring that the policies provide the highest customer satisfaction and outputs. Assistant directors of operations strategize goals and objectives to reach departmental targets according to business functions and requirements. They also identify training opportunities and programs to increase the productivity and efficiency of the staff. An assistant director of operations monitors the cost and expenses report, allocates resources, and develop business plans that would increase revenues for the business.
Service directors and assistant directors of operations have different pay scales, as shown below.
| Service Director | Assistant Director Of Operations | |
| Average salary | $114,981 | $66,975 |
| Salary range | Between $70,000 And $188,000 | Between $41,000 And $108,000 |
| Highest paying City | San Francisco, CA | New York, NY |
| Highest paying state | California | New York |
| Best paying company | Mayo Clinic | The Art Institute of Chicago |
| Best paying industry | Technology | Government |
There are a few differences between a service director and an assistant director of operations in terms of educational background:
| Service Director | Assistant Director Of Operations | |
| Most common degree | Bachelor's Degree, 59% | Bachelor's Degree, 68% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between service directors' and assistant directors of operations' demographics:
| Service Director | Assistant Director Of Operations | |
| Average age | 47 | 44 |
| Gender ratio | Male, 57.2% Female, 42.8% | Male, 67.1% Female, 32.9% |
| Race ratio | Black or African American, 11.2% Unknown, 4.3% Hispanic or Latino, 14.4% Asian, 7.6% White, 61.8% American Indian and Alaska Native, 0.7% | Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 15.0% Asian, 6.3% White, 67.8% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 12% | 10% |