Service director vs interim director

The differences between service directors and interim directors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a service director and an interim director. Additionally, a service director has an average salary of $114,981, which is higher than the $104,142 average annual salary of an interim director.

The top three skills for a service director include patients, healthcare and patient care. The most important skills for an interim director are healthcare, patient care, and oversight.

Service director vs interim director overview

	Service Director	Interim Director
Yearly salary	$114,981	$104,142
Hourly rate	$55.28	$50.07
Growth rate	28%	28%
Number of jobs	64,277	49,433
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 59%	Bachelor's Degree, 57%
Average age	47	47
Years of experience	6	6

What does a service director do?

A service director is responsible for managing and implementing customer service policies and ensuring that all staff strictly adhere to reach the highest customer satisfaction. Service directors' duties include identifying business opportunities to improve customers' experience, monitoring the performance of the customer service team, developing strategic procedures on service delivery, creating new promotional offers and services, and coaching the team to increase business productivity. A service director must have excellent leadership and communication skills, as well as extensive knowledge of the customer service industry to lead the team and boost company sales.

What does an interim director do?

An interim director is responsible for supporting business operations, organizing training, as well as specific department programs for staff to maximize their productivity and improve optimal performance to meet project deliverables and achieve client satisfaction. Interim directors coordinate with the management and board executives on corporate decisions, implementing company guidelines and procedures, and identifying business opportunities to generate more revenues and profitability. They also analyze financial statements and business transactions, developing strategies to reduce expenses and minimize loss without sacrificing the organization's quality services.

Service director vs interim director salary

Service directors and interim directors have different pay scales, as shown below.

	Service Director	Interim Director
Average salary	$114,981	$104,142
Salary range	Between $70,000 And $188,000	Between $66,000 And $162,000
Highest paying City	San Francisco, CA	San Francisco, CA
Highest paying state	California	California
Best paying company	Mayo Clinic	UPMC
Best paying industry	Technology	Professional

Differences between service director and interim director education

There are a few differences between a service director and an interim director in terms of educational background:

	Service Director	Interim Director
Most common degree	Bachelor's Degree, 59%	Bachelor's Degree, 57%
Most common major	Business	Nursing
Most common college	University of Pennsylvania	University of Pennsylvania

Service director vs interim director demographics

Here are the differences between service directors' and interim directors' demographics:

	Service Director	Interim Director
Average age	47	47
Gender ratio	Male, 57.2% Female, 42.8%	Male, 39.5% Female, 60.5%
Race ratio	Black or African American, 11.2% Unknown, 4.3% Hispanic or Latino, 14.4% Asian, 7.6% White, 61.8% American Indian and Alaska Native, 0.7%	Black or African American, 11.6% Unknown, 4.3% Hispanic or Latino, 14.4% Asian, 8.0% White, 61.0% American Indian and Alaska Native, 0.7%
LGBT Percentage	12%	12%

Differences between service director and interim director duties and responsibilities

Service director example responsibilities.

Lead and manage implementation and customization of SharePoint to replace legacy document approval system and document filing system.
Lead the training program for child psychiatry residents.
Manage social medias (Weibo, Facebook and etc . )
Assist in managing client accounts by managing HVAC alignments and ensuring contractual requirements are meet.
Manage a staff of 280 FTE s and a management team of 6 in a union environment.
Manage all daily operations, both clinical and support, during and after Medicare trials to ensure long-term business viability.

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Interim director example responsibilities.

Manage and direct department operations and staffing for the invasive and non-invasive cardiology department.
Establish and develop relationships with ERP and consulting vendors with the goal of maximizing comparative advantage and cost efficient solution development.
Increase patient satisfaction on scores relate the cleanliness through employee engagement and through close collaboration with the management team.
Program development, quality improvement, JCAHO preparation, and hospital disaster preparedness.
Pet restraint, blood draws, catheter placement, vaccine administration.
Put hospital on growth trajectory, reversing negative EBITDA within first year.

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Service director vs interim director skills

Common service director skills

Patients, 12%
Healthcare, 10%
Patient Care, 10%
Customer Service, 9%
Oversight, 5%
Surgery, 4%

Common interim director skills

Healthcare, 13%
Patient Care, 11%
Oversight, 9%
Patient Safety, 6%
Financial Management, 6%
Bed Facility, 5%

Service Director vs. similar jobs

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Updated January 8, 2025

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