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The differences between service directors and regional directors of operations can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a service director and a regional director of operations. Additionally, a regional director of operations has an average salary of $115,156, which is higher than the $114,981 average annual salary of a service director.
The top three skills for a service director include patients, healthcare and patient care. The most important skills for a regional director of operations are healthcare, customer service, and patients.
| Service Director | Regional Director Of Operations | |
| Yearly salary | $114,981 | $115,156 |
| Hourly rate | $55.28 | $55.36 |
| Growth rate | 28% | 6% |
| Number of jobs | 64,277 | 130,533 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 59% | Bachelor's Degree, 67% |
| Average age | 47 | 44 |
| Years of experience | 6 | 6 |
A service director is responsible for managing and implementing customer service policies and ensuring that all staff strictly adhere to reach the highest customer satisfaction. Service directors' duties include identifying business opportunities to improve customers' experience, monitoring the performance of the customer service team, developing strategic procedures on service delivery, creating new promotional offers and services, and coaching the team to increase business productivity. A service director must have excellent leadership and communication skills, as well as extensive knowledge of the customer service industry to lead the team and boost company sales.
A Regional Director of Operations supervises an organization's operational activities for an assigned region. Their duties include hiring employees, creating work schedules, overseeing the regional budget, and authorizing expenditures.
Service directors and regional directors of operations have different pay scales, as shown below.
| Service Director | Regional Director Of Operations | |
| Average salary | $114,981 | $115,156 |
| Salary range | Between $70,000 And $188,000 | Between $77,000 And $171,000 |
| Highest paying City | San Francisco, CA | Cranston, RI |
| Highest paying state | California | Rhode Island |
| Best paying company | Mayo Clinic | Meta |
| Best paying industry | Technology | Insurance |
There are a few differences between a service director and a regional director of operations in terms of educational background:
| Service Director | Regional Director Of Operations | |
| Most common degree | Bachelor's Degree, 59% | Bachelor's Degree, 67% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between service directors' and regional directors of operations' demographics:
| Service Director | Regional Director Of Operations | |
| Average age | 47 | 44 |
| Gender ratio | Male, 57.2% Female, 42.8% | Male, 71.2% Female, 28.8% |
| Race ratio | Black or African American, 11.2% Unknown, 4.3% Hispanic or Latino, 14.4% Asian, 7.6% White, 61.8% American Indian and Alaska Native, 0.7% | Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.2% Asian, 6.4% White, 67.5% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 12% | 10% |