Sales Supervisor, Southampton
Shift supervisor job in Southampton, NY
The Sales Supervisor is responsible for assisting the Store Management staff in maximizing sales, providing an exceptional shopping experience for the customer and managing the store in accordance with the company visual and operational standards. The Sales Supervisor assumes responsibility for the operations of a store as “Manager-on-Duty” in the absence of the Store Manager and Assistant Manager. This opportunity is based in our Southampton location.
Responsibilities:
SALES LEADERSHIP:
Assumes Manager's role in supervising staff in absence of Store Manager and Assistant Manager
Strives for sales excellence and results
Ensures selling standards are met
Works with customers and models excellent customer service and clienteling skills
Maximizes sales through strong floor supervision
ASSOCIATE DEVELOPMENT:
Ensure associates are trained on product knowledge, selling skills and customer service and operations
Provides information and feedback for Sales Associates
Team sells with Sales Associates to contribute to the development of the selling team
OPERATIONAL EXCELLENCE:
Controls company's assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct per the employee handbook
Strives for 100% accuracy and compliance in cash, inventory, fixtures and property
STORE STANDARDS:
Helps execute floor-set and promotional directives
Works as a member of the team to insure all store standards are met
Understands, supports and complies with all company policies and procedures
MERCHANDISING/VISUAL:
Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times
Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction
FASHION/STYLING:
Represents the fashion and style of Veronica Beard
Knowledge of current fashion trends and styles
Appreciation and demonstration of an overall finished fashion look
PHYSICAL DEMANDS:
Ability to operate computer/cash register
Standing, walking, bending, squatting, twisting and climbing ladders 6-12 feet
Simple grasping, pushing, lifting and or carrying things with right/left-hand which weigh 3-15 pounds
WORK ENVIRONMENT:
Ability to create a quality working environment that will encourage others to develop and excel
Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals
Requirements:
Minimum of 2 years retail Store Management position/ experience in women's apparel (or related field)
Ability to work flexible schedule including nights and weekends
Strong verbal and communication skills
Strong observation skills - identifying and assessing customer and employee behavior, reactions, and floor awareness
Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures
The base hourly range for this role is between $22.00 and $24.00. The relevant base salary will vary depending on wide range of factors that are considered in making compensation decisions, including but not limited to, skill sets, experience, training, degrees, and certifications. The base salary is just one component of our total compensation offerings, which consist of a comprehensive benefits package as well as a short-term incentive program, clothing allowance, and merchandise discounts.
At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work.
Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.
Assistant Manager
Shift supervisor job in Middletown, RI
The Assistant Manager supports the business unit in achieving sales goals through limited supervision. Responsibilities include training Crew Members on sales techniques, ensuring excellent customer service, and helping to meet annual sales targets. The mission is to serve customers by fulfilling their boating needs, ensuring they leave with the right products. West Marine is a Drug-Free Workplace and an Equal Opportunity Employer.
Supervisory Responsibilities:
Coach and mentor the team for effective store operations.
Lead by example, engaging with customers to meet their boating needs.
Prioritize and plan to drive results and meet business goals.
Train Crew Members on various transaction handling.
Drive sales and performance metrics.
Oversee Rig Shop operations (if applicable).
Duties/Responsibilities:
Develop and maintain a sales plan to achieve annual goals.
Assist Crew Members in executing sales plans.
Train Crew Members on product knowledge and sales techniques.
Reinforce selling skills among Crew Members.
Organize and execute in-store events.
Ensure promotional displays and signing standards meet expectations.
Provide product knowledge and suggestive selling to customers.
Develop strategies to increase customer count and loyalty.
Drive customer experience to meet customer needs.
Maintain operational policies and ensure timely payroll processing.
Ensure asset protection standards are met and maintain a safe store environment.
Uphold legal requirements and brand representation.
Stay updated with training programs.
Maintain flexibility in scheduling, including evenings, weekends, and holidays.
Ensure completion of all Omni orders by the end of the day.
Act as "Manager on Duty" during assigned shifts and perform additional duties as needed.
Required Skills/Abilities:
Excellent verbal and written communication skills.
Strong interpersonal, sales, and customer service abilities.
Effective time management skills with a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Ability to prioritize and delegate tasks effectively.
Strong supervisory and leadership skills.
Excellent organizational skills and attention to detail.
Proficient in Microsoft Office Suite or similar software.
Industry and product knowledge preferred.
Flexible schedule required, including nights, weekends, and holidays.
Education and Experience:
High school diploma or equivalent preferred.
Two years of supervisory experience or equivalent training and experience.
Physical Requirements:
Continuous standing and walking throughout the retail space.
Ability to wear and communicate through a headset continuously.
Frequent climbing, bending, stooping, and twisting.
Occasionally operate equipment, including forklifts.
Must be able to lift up to 50 pounds to shoulder height unassisted frequently.
Other Requirements:
Must be at least 18 years old.
To review many of the benefits West Marine offers, along with starting pay ranges for select states, please visit our benefits page at ***************************** Join us at West Marine and help us provide the best boating experience for our customers!
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Commercial Lines Associate Client Representative
Shift supervisor job in Woonsocket, RI
World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents.
Founded in 2011, World is one of the fastest-growing insurance brokers in the U.S. with over 2,200 employees in over 260 offices across North America. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions.
Our rapid growth and market leading presence has created opportunities throughout the state and we offer top talent the choice to work from one of our multiple offices throughout the region.
Position Overview
The Commercial Lines Account Manager will play an integral role in driving our mission to deliver excellence in client management and retention.
Primary Responsibilities
Effectively managing a high volume book of Insurance business, ensuring all required tasks are completed accurately and on-time
Growing client loyalty by building positive relationships and providing high levels of advocacy, excellent service, and professional communication
Handling renewals, service requests, claims, billing and new policies
Maintain a thorough understanding of the markets and their appetites, underwriting guidelines, submitting and procedures
Review all applications, policies, endorsements and audits for accuracy
Coordinate expiration list with department manager to obtain renewal business information
Qualifications
Bachelor's degree or equivalent work experience, preferred
Three years minimum Commercial Account Management experience required
Property & Casualty License required
Valid driver's license and insurance, required
Possess strong administrative and computing skills, including Microsoft Office (Word, Excel and Power Point)
Applied/Epic or similar agency management software experience, preferred.
Able to work independently and enjoy a high degree of interaction with team members.
Self-motivated and driven.
Maintain a sense of urgency and ability to work with and meet deadlines.
Demonstrate effective written and verbal communication, including the ability to actively listen, and problem solve with minimal assistance.
The ability to multi task, prioritize, work independently, and use discretion surrounding sensitive information.
Ability to maintain a professional demeanor and positive attitude
Equal Employment Opportunity
At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
TO EXECUTIVE SEARCH FIRMS AND STAFFING AGENCIES:
World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World's property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting World's Human Resources Talent Department.
#LI-KS1
Auto-ApplyGVP, Retail and Hospitality Sales
Shift supervisor job in Providence, RI
**Why UKG** At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you.
**About the Role**
UKG is seeking a Group Vice President responsible for maximizing sales revenue and exceeding annual profitability goals for UKG's Retail and Hospitality Sales team. This position will report directly to the Senior Vice President of the Sales Go to Market Organization. This role involves leading and managing a team of Sales Leaders and their sales teams who are accountable for selling UKG SaaS solutions and other related services to new and existing clients, maximizing the suite of product offerings from UKG.
Additionally, the Group Vice President will ensure strong cross-functional partnerships to deliver incredible success for our customers and prospects. In alignment with a highly effective sales process, this team will be supported by robust pre-sales and sales operations teams.
**Responsibilities**
+ Meet and exceed revenue targets
+ Lead 4 to 5 Enterprise sales teams
+ Set and execute aggressive new customer and customer product acquisition strategies to generate strong annual growth in revenue and bookings
+ Manage profit and loss activity by maintaining desired profit margins, sales and spending budgets
+ Position the business to grow successfully beyond is current targets, increasing the revenue of the business significantly year over year
+ Successfully remove obstacles for your teams' success
+ Conduct quarterly operational reviews for each of the sales teams to ensure pipeline activity, depth of product and industry knowledge, current and relevant sales strategies, and account reviews.
+ Present quarterly results on productivity and quota attainment to UKG Executive Committee in addition to other UKG leaders
+ Maintain key customer relationships and develop and implement strategies for sales
+ Manage overall sales process, set appropriate metrics for sales funnel management to achieve maximum sales potential
+ Provide detailed and accurate sales forecasting
+ Drive long term success with a focus on coaching, development and building a high performing team
+ Create and foster a customer-first, employee-centric, highly engaged culture, leading by example through UKG's values of United, Kind, and Growing
**Who You Are**
+ 10+ years proven experience selling software solutions to C-suite level
+ 5+ years as a senior leader managing successful sales teams
+ Demonstrated experience being a change agent
+ Proven success working within a highly matrixed organization and establishing strong relationships across all functions
+ Ability to Travel as required, as this role is a virtual position
+ 2nd level sales leadership experience preferred
+ Experience selling or leading a team selling WFM or HCM software preferred
+ Strong leadership skills, with the ability to coach and manage the team in a high-paced, evolving environment including managing people leaders
+ Consistently exceeded quota and team goals
+ Strong operational and analytical abilities
+ Exhibit exceptional written, verbal, presentation, and negotiation skills
+ Experience with Power Base Selling Methodology or similar program desired
+ Strong executive presence, able to build immediate credibility with both internal and external stakeholders
+ Strong interpersonal skills with a high degree of emotional intelligence
+ Bachelor's degree or equivalent preferred
**Company Overview**
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com.
**Equal Opportunity Employer**
UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** .
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** .
The target pay range for this position is $620,000 and will vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at ********************************************* .
It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
Shift Manager
Shift supervisor job in Newport, RI
Job DescriptionBenefits/Perks
Flexible Scheduling
Competitive Compensation
Career Advancement Opportunities
We are seeking an experienced Shift Manager to join our team! As a Shift Manager, you will be responsible for the restaurants operational performance during your shift. You will create employee schedules, supervise staff, and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience.
Responsibilities:
Train and manage employees and assign duties as needed
Lead team in providing exceptional customer service
Resolve customer complaints gracefully and with tact
Adhere to all health and safety rules and regulations
Provide sales and productivity reports to upper management
Maintain appropriate inventory levels, reorder and restock when necessary
Cover the shifts of absent employees
Qualifications:
High school diploma/GED
Previous food service experience
Familiarity with Microsoft Office, restaurant management software, and POS software
Ability to remain calm and thrive under pressure
Excellent management and leadership skills
Strong communication and problem-solving skills
System Lab Shift Supervisor (Anatomic Pathology)
Shift supervisor job in Providence, RI
Job Summary: The System Lab Shift Supervisor ensures the efficient operation of the Laboratory during assigned shift/s. Specifications: Bachelors Degree in a biological, chemical, physical, or clinical laboratory science required, Masters Degree preferred. A minimum of four years of Anatomic Pathology experience required. A minimum of two years of management experience preferred.
Care New England Health System (CNE) and its member institutions Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Centerare trusted organizations fueling the latest advances in medical research, attracting the nations top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health.
Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.
EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values
Shift Supervisor
Shift supervisor job in Warwick, RI
Job DescriptionBenefits:
Dental insurance
Employee discounts
Free uniforms
Health insurance
Opportunity for advancement
Vision insurance
Shift Supervisor is responsible for overseeing the safe, productive, and efficient operation of all activities. This involves supervising shift personnel and ensuring that all Krispy Kreme policies are strictly followed. Additionally, this position is accountable for monitoring the proper running order of all equipment and performing maintenance and repairs as necessary. Other responsibilities include the following, but are not limited to:
On the Move
Get ready to get moving! This role will involve carrying and lifting boxes, decorating and packing doughnuts, sweeping or mopping, communicating with customers and fellow Krispy Kremers, filing orders and using the phone. You might lift up to 75 pounds from time to time. You'll need a driver's license too.
Guest Services
Shift Supervisor serve as a role model to team members and other Krispy Kremers. They set the tone and create an environment for exceptional customer service! You will know how to handle difficult situations with customers and other matters in the shop in a professional and humble way. We want all our customers to be happy with their experience in every one of our shops! You'll also ensure all our products are up to the highest standard- the Krispy Kreme standard. You'll maintain shop organization, answer the phone, and communicate with our Support Center teams when needed.
Sales
You'll work alongside the General Manager/Assistant Manager to achieve business plan objectives and profitability, and you'll help lead sales, which can include Hot Light times, retail sales, fundraising and suggestive selling.
Production/Equipment
You'll discover ways to maximize efficiency in daily doughnut-making, and you'll understand quality control procedures and coordinate production schedules to meet guest satisfaction. You'll get to know our equipment well by inspecting it and finding any issues that need fixing.
Safety and Sanitation
Make sure the shop is clean and safe! Shoes, floors, overall cleanliness is always a top priority.
People
You'll help the General Manager/Assistant Manager in recruiting, hiring, training, and all other needs, and you'll supervise shifts and demonstrate leadership.
Requirement: All managers must be available to work any and all shifts.
If you think you have what it takes and are eager to join a team of Rock Stars and Doughnut Enthusiasts, APPLY TODAY!
Shift Supervisor F/T
Shift supervisor job in Middletown, CT
Hourly Pay Range: $17.72 - $23.74
$18.50/Hour
Why Work for Goodwill Southern New England?!
Referral bonuses
Retirement plan contributions
Tuition and gym reimbursement
Emergency assistance funds
Paid time off
And more depending on position!
SUMMARY
Assists the Store Manager in all operations of the Goodwill Retail Store or Outlet as described below.
SPECIAL REQUIREMENTS:
Will typically be required to work regular weekend (i.e. Saturday, Sunday), holiday and evening hours customary to the retail trade.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other related duties may be assigned as directed by supervision.
Assist customers and donors in a timely and courteous manner, ensuring excellent customer service.
Maximize used goods processing through the proper application of Goodwill techniques, including sorting, preparing and pricing items for sale. Meet or exceed production goals on a consistent basis.
Ensure that the store and surrounding premises are kept neat, clean and orderly and free of safety hazards and that health, safety and emergency procedures are understood and followed by employees. Immediately report all unsafe conditions to supervisor.
Help unload truck as required; sort and grade newly arrived goods.
Assist Store Manager in training new employees in a timely manner and according to agency and store policies and procedures.
Maintain production areas to ensure ease of operations.
Comply with cash handling and security policies; close out register for daily total; confirm correct amount; notify supervisor of any discrepancy; make nightly deposit to designated bank, as required.
Responsible for the store's operation in the absence of the Store Manager and Assistant
Manager including, but not limited to: opening and closing the store; directing the activities of store personnel; ensuring proper adherence by store employees to agency policies and procedures, CARF standards, safety and security regulations; ensuring that all sales transactions are rung up and reported accurately; ensuring that donated goods are processed appropriately; ordering store
supplies and truck delivery; and checking security of building. In dealing with infractions or unusual situations, Shift Supervisor must seek assistance from supervisor or Human Resources, as appropriate and report any infractions or unusual situations to the Store Manager.
Maintain store records, as required.
Immediately report any suspicions or allegations of fraud to supervisor.
Comply with all CARF, Agency and store policies and procedures.
OTHER DUTIES
Employee will be required to perform bank transactions necessary to store operations, e.g. depositing daily receipts, securing rolled coins or specific denominations of bills, etc., and must have access to transportation for travel to/from designated bank.
Employee will be included on Alarm Responder Roster for assigned store/location. Must respond upon notification from alarm monitoring company, in-person, to alarm calls that occur before/after typical hours of business operations. Employee must follow established procedures for responding to an alarm call and must have access to transportation to travel to/from store at such times. Employees must provide personal telephone and/or cell phone information in order to be available to receive alarm calls and must maintain ongoing phone service. Based on employment classification, employee will be paid in accordance with Agency Policy for time spent responding to alarm calls.
Requirements
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED) plus a minimum of one year related experience and/or training. Must have attained 18 years of age.
LANGUAGE SKILLS
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to speak effectively with customers, clients and other employees of the organization.
MATHEMATICAL SKILLS
Ability to add and subtract two digit numbers and to multiply and divide. Ability to perform these operations using units of American money.
REASONING ABILITY
Ability to apply common sense understanding to carry out simple instructions. Ability to deal with standardized situations with only occasional or no variables.
OTHER SKILLS AND ABILITIES Must be able to effectively delegate tasks to store personnel to ensure that store operations are fulfilled and carry out assigned duties with minimal supervision.
Must exhibit a high level of integrity and business ethics.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear. The employee frequently is required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds. The employee is regularly required to push crates (on wheels) that may weigh up to 600 pounds. Crates may be moved on flat or sloped surfaces. Specific examples of requirements to lift and/or move heavy objects will include, but not be limited to, the duties described below.
The employee is regularly required to assist customers when unloading bags and boxes of donations from their vehicle and carrying purchases to their vehicle. Employee may also be required to assist customers with handling of donations or purchases of large and heavy items such as furniture and appliances (e.g. microwave oven, television, computer equipment, etc.). Additionally, the employee is required to place large objects on the sales floor for display or in a crate or cart for disposal. A hand truck should be used whenever possible to move large/heavy objects. The assistance of additional staff must be sought when lifting such objects, whenever feasible, and proper lifting techniques must be applied.
REQUIREMENTS FOR PERSONAL PROTECTIVE EQUIPMENT (PPE)
Protective eyewear must be worn at all times while preparing cleaning solution for floor cleaning machine and while dispensing fluid into the machine. Protective gloves (cloth/leather) and protective eyewear must be worn at all times while using push stick to propel material into trash compactor. Latex gloves are made available for any employee engaged in sorting credentials but are not required.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The work environment is usually hectic (fast paced) with regular deadlines and production quotas. Retail Shift Supervisors are subject to temporary re-assignment or transfer to assigned locations within the agency Goodwill territory.
While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; and risk of electrical shock. The noise level in the work environment is usually moderate and typical of a busy retail environment.
Equal Opportunity Employer / Veterans / Disabled / Minority / Female
Salary Description $18.50/Hour
Players Club Shift Supervisor
Shift supervisor job in Tiverton, RI
Why Bally's?
Bally's Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence. Bally's owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally's Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A. (ATSE: INLOT), a global lottery management and services business.
With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally's also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas.
The Role:
The purpose of the Player's Club Shift Supervisor is to ensure smooth operation of all daily tasks within the department, focusing entirely on superior guest service.
Responsibilities:
Supervising shift operations of the Players Club booths. This includes staffing, stocking, providing updated and accurate information to the staff, paging, Box Office operations, bus arrivals/departures, match play coupons, logging bus details, monitoring ACSC, Kiosks and Total Promo programs, monitoring/replenishing representative's cash banks, gift cards and gifts, printing and distributing required promotional reports, executing Promotions, adding on Bonus Play over $100 for Match Play Promotions, completing point adjustments and helping with the schedule along with posting shifts and bids.
Investigating, troubleshooting, and correcting guest issues related to Players Club accounts either in person, or via forms, letters, and phone calls.
Working closely with the Gaming department regarding guest issues, additional direction and improvements.
Working closely with and assisting the other divisions of the Marketing department
Assist with preparing and executing all Bus Tours including
Monitoring the Call Center.
Sending all required emails such as but not limited to bus, match play, and promotional emails at the end of the night.
Assist with monitoring all promotional signage and ensuring changeover when appropriate.
Participating in Players Club and Marketing meetings.
Other duties as assigned.
Qualifications:
Superior Customer Service skills
Some Supervisory experience
Strong public speaking and interpersonal skills
Strong computer skills including Windows, Excel and MS Office
Patience and ability to handle pressure and make decisions.
License Requirements:
Must secure appropriate RI mandated gaming licenses
Physical/Mental Requirements:
Constantly use physical movements necessary for general office duties: standing, walking, balancing, eye-hand coordination, finger dexterity, handling, wrist motion, sitting, reaching, carrying, vision, hearing, stooping, and twisting
Constantly plan, follow directions, read, write, use math, discriminate colors, work at various tempos or work rapidly, make decisions, concentrate, remember, attention to and observe details, use of ten key and personal computer
Constantly use mental alertness to achieve high level of accuracy in completing tasks
Must be able to occasionally lift/move up to 20 pounds
Working Conditions:
Mostly indoors and generally climate-controlled environment
Will be exposed to noise, smoke, and odors
Working with others and independently
Target Hourly Range: ($21.51)
Bally's Lincoln Casino Resort: About | LinkedIn
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Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Let Bally's Bet on You - We can't wait to meet you!
Starbucks Shift Supervisor
Shift supervisor job in Madison, CT
The Shift Supervisor is responsible for assisting management in monitoring the day-to-day activities of subordinates, aiding in monitoring associate productivity, assigning responsibility for specified work and/or functional activities within the framework set by management, giving work directions, and monitoring scheduling for adequate shift coverage. This position also maintains knowledge of and monitors compliance with all corporate standards and, through leadership and example, encourages the highest level of sales and customer service performance by other associates. This position also performs all other responsibilities as directed by the business or as assigned by Management. This is a non-exempt position and typically reports to the Store Manager or General Manager, depending on local requirements.
Essential Functions:
· Monitors and observes the day-to-day activities of subordinates, coordinates breaks for hourly associates, and keeps management informed of area activities and any significant problems
· Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures
· Coordinates with management for on-the-job training of new associates
· Operates cash register and voids transactions as needed while following all Applegreen cash handling policies and procedures, and maintains proper security of cash at all times
· Transfers supplies and equipment between storage and work areas by hand or use of a hand truck
· Implements product rotation based on product code dates in warehouse and concepts, orders product and participates in physical inventory counts as required
· Resolves customer complaints in a manner consistent with company policy, and with customer satisfaction in mind
· Practices excellent food safety and sanitation practices and complies with HACCP standards
· Monitors compliance with safety guidelines, builds awareness about safety, and reports any safety concerns to management
Minimum Qualifications, Knowledge, Skills, and Work Environment:
· Requires a High School diploma or equivalent (GED)
· Requires a minimum of 6 months supervisory/lead experience
· Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
· Food and beverage, cash handling, and customer service experience preferred
· Requires the ability to bend, twist, and stand to perform normal job functions
· Requires the ability to lift and/or move up to 40 lbs
· Frequently immerses hands in water and water diluted with chemical solutions
Equal Opportunity Employer (EOE) Minority/Female/Disabled/Veteran (M/F/D/V) Drug Free Workplace (DFW)
Auto-ApplyShift Supervisor
Shift supervisor job in Cranston, RI
As Shift Leader, you will be responsible for:
Supervising a staff of 4 or more employees on each shift
Training, coaching and development of Pizza'olos
Maintaining fast, accurate service, positive guest relations, and ensuring products are consistent with company quality
Executing administrative duties including balancing of cash drawers, inventory counts, and food safety standards
Ensuring each guest is served courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude from our Pizza'olos
Operating a cash register
Ensuring the correct tools & procedures are used to prepare, build and present perfect food
Serving food that meets our quality standards
Maintain a clean, neat and well-stocked area so you are ready to serve guests
Qualifications:
A high school diploma or University degree preferred
Strong customer service skills
Strong communication & writing skills
Ability to calculate and analyze data
Good personal grooming
Good cash handling skills
Stand up for 8 hours
Able to lift 35-50 pounds
Use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists
Foodservice Management preferred
Auto-ApplyStarbucks Shift Supervisor (Full time)
Shift supervisor job in Providence, RI
Supervises operations during a shift at a Starbucks store Diversity & Inclusion Embracing diversity for a richly inclusive community is a Guiding Principle at JWU. Our students, faculty and staff have varied backgrounds, experiences and perspectives that unite us as one community and contribute to our success. We are committed to enhancing the diversity of our workforce teams and we encourage individuals from underrepresented groups to apply.
Johnson & Wales University is an equal opportunity employer. The university does not illegally discriminate on the basis of any protected class. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, familial status, gender or gender identity, genetic information, military service, national origin, pregnancy and related conditions, race, religion, sex, veteran status, or any other basis prohibited by law.
Essential Job Functions
* Supervises counter operations and supervises cash handling procedures
* Monitors inventory and notifies management of the need to purchase necessary products
* Maintains sanitation and safety standards established by the university
* Supervises and manages student employees, as necessary, to enhance their academic and professional development
* Performs other duties as assigned
Required Qualifications
* High school diploma or equivalent (GED)
* Experience working in foodservice retail or other related experience
* Availability to work some nights and weekends
Preferred Qualifications
* Experience working at Starbucks
* Barista certification
Please Note:
Qualified candidates must live or relocate within a daily commuting distance of the Providence Campus location upon hire.
Applications are accepted on an ongoing basis until job posting is closed.
Shift Supervisor
Shift supervisor job in Manchester, CT
Goodwill of Western and Northern Connecticut is seeking determined leaders to join us in our mission to help others and serve our local communities.
Our Retail Stores support and even provide funding to different Goodwill programs that assist people with obtaining meaningful employment and bettering their overall quality of life.
As a Shift Supervisor, you would be an essential part of ensuring the success of our stores and Goodwill's mission.
What Goodwill can offer you :
Opportunities for career advancement
Company-paid professional development and training
A benefits package that includes health, dental, and vision (employee paid), as well as ancillary benefits including long and short term disability, and life insurance (Goodwill paid)
These benefits available 1st of the month, following 60 days of employment
Two (2) weeks' vacation, four (4) personal days, and seven (7) days of sick time
Up to $3,000 in qualified Tuition Reimbursement
Nine (9) Paid holidays
403(b) Retirement Savings Plan, including Employer Match
50% Employee Discount
$50 work anniversary gift for every year of continuous service (for part-time and full-time team members)
$200 Referral Program (for every candidate hired that you refer to Goodwill)
Responsibilities :
Responsible for store operations during assigned shift
Opening and closing retail store
Delegating work assignments to appropriate associates and ensuring team members complete assigned tasks
Providing excellent customer service when promoting merchandise, handling complaints, and issuing refunds
Completing daily documentation and financial reports
Sell merchandise to customers, operate P.O.S. cash register system, and thank them for supporting our mission
Performing stock duties such as merchandise rotation, hanger change, and display work
Recording inventory of product received (on display or returning to the warehouse)
Maintaining a clean and neat store
Position Requirements :
High school graduate or the equivalent
One year experience in retail sales performing cashiering, customer service, display, shipping/receiving, and inventory duties
Ability to lead and direct Team Members
Basic math skills for cash handling and ability to operate register
Being prepared for considerable standing, reaching, lifting, carrying, bending, pushing, and pulling. Must be able to lift over 40 pounds.
Exposure to inclement weather
Exposure to various merchandise with potential for contaminated or damaged items
Availability to work day, evening, and weekend shifts
Start your journey with Goodwill today by applying at gwct.org/about/work-here
Is this position not right for you? We can help you find the right one at Goodwill or any other employer through our Career Centers! Receive free career assistance services from Goodwill (including Resume Builds/Revisions, Online Job Searching Coaching, Interview Skills, and more) at gwct.org/career-coaching
Auto-ApplyShift Supervisor
Shift supervisor job in Fall River, MA
Nexus Staffing Specialists has combined experience of over 20 years in staffing and providing talent globally. Our professional staff of recruiters based in the Boston and NY area provides comprehensive staffing needs including temporary, temporary to hire, and professional placement in the areas of manufacturing, engineering, IT, finance, logistics and warehouse, supervisory, operations and more.
Job Description
We are excited to partner with a well-respected, innovative, established and growing food manufacturer in search of a 1st & 2nd Shift Production Supervisor to add to their team.
It is a family-owned company since 1880, and has long recognized that great people are the best ingredient in making great food. They consistently pursue process improvements, culinary innovations, high-quality standards Like (HACCP and SQF) and customer excellence. Our client offers a highly competitive compensation package with salary, bonus, full benefits, great culture, and room for upward advancement. So if you are looking for a change or just tired of working while not advancing your career. Please give us a call or contact
Players Club Shift Supervisor
Shift supervisor job in Tiverton, RI
Why Bally's? Bally's Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence. Bally's owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally's Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A. (ATSE: INLOT), a global lottery management and services business.
With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally's also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas.
The Role:
The purpose of the Player's Club Shift Supervisor is to ensure smooth operation of all daily tasks within the department, focusing entirely on superior guest service.
Responsibilities:
* Supervising shift operations of the Players Club booths. This includes staffing, stocking, providing updated and accurate information to the staff, paging, Box Office operations, bus arrivals/departures, match play coupons, logging bus details, monitoring ACSC, Kiosks and Total Promo programs, monitoring/replenishing representative's cash banks, gift cards and gifts, printing and distributing required promotional reports, executing Promotions, adding on Bonus Play over $100 for Match Play Promotions, completing point adjustments and helping with the schedule along with posting shifts and bids.
* Investigating, troubleshooting, and correcting guest issues related to Players Club accounts either in person, or via forms, letters, and phone calls.
* Working closely with the Gaming department regarding guest issues, additional direction and improvements.
* Working closely with and assisting the other divisions of the Marketing department
* Assist with preparing and executing all Bus Tours including
* Monitoring the Call Center.
* Sending all required emails such as but not limited to bus, match play, and promotional emails at the end of the night.
* Assist with monitoring all promotional signage and ensuring changeover when appropriate.
* Participating in Players Club and Marketing meetings.
* Other duties as assigned.
Qualifications:
* Superior Customer Service skills
* Some Supervisory experience
* Strong public speaking and interpersonal skills
* Strong computer skills including Windows, Excel and MS Office
* Patience and ability to handle pressure and make decisions.
License Requirements:
Must secure appropriate RI mandated gaming licenses
Physical/Mental Requirements:
* Constantly use physical movements necessary for general office duties: standing, walking, balancing, eye-hand coordination, finger dexterity, handling, wrist motion, sitting, reaching, carrying, vision, hearing, stooping, and twisting
* Constantly plan, follow directions, read, write, use math, discriminate colors, work at various tempos or work rapidly, make decisions, concentrate, remember, attention to and observe details, use of ten key and personal computer
* Constantly use mental alertness to achieve high level of accuracy in completing tasks
* Must be able to occasionally lift/move up to 20 pounds
Working Conditions:
* Mostly indoors and generally climate-controlled environment
* Will be exposed to noise, smoke, and odors
* Working with others and independently
Target Hourly Range: ($21.51)
Bally's Lincoln Casino Resort: About | LinkedIn
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Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Let Bally's Bet on You - We can't wait to meet you!
Shift Lead - Jersey Mike's-1
Shift supervisor job in Oxoboxo River, CT
JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE This position is responsible for supporting management in the operation of the restaurant with a focus on leading and developing a team in effectively performing their daily tasks while maintaining high standards for food, service, health and safety. This position helps with ordering, inventory control and submission of reports.
Primary Duties and Responsibilities: includes but not limited to:
* Responsible for planning, up-selling and detailing of events from pre- to post-event as well as coordinating guest expectations with food and beverage departments
* Manages space requirements, scheduling, ordering of equipment and billing instructions
* Builds effective relationships with internal and external groups to achieve revenue and operational goals
* Provides guests with creative suggestions for innovative room sets and menus
* Initiates and follows up on assigned leads
* Holds service team accountable to the service and cultural expectations of the company
* Maintains and participates in an active sales solicitation program
* Assists with training of the event staff
* Surpasses assigned revenue goals
* Slices product and prepares recipe according to Jersey Mike's standards
* Operates all equipment necessary to perform the job
* Cleans and maintains kitchen appliances and utensils
Secondary Duties and Responsibilities:
* Assists management team in the coaching of team members
* Additional duties as assigned
Minimum Education and Qualifications:
* High school diploma or equivalent
* One (1) year of high-volume restaurant supervisory experience, including some experience in a quick service or fast casual dining environment
Competencies: Incumbent will master the following competencies while in this position:
* Excellent communication and organizational skills
* Excellent presentation and interpersonal skills
* Proficient in Word and Excel
* Basic understanding of Mohegan Sun budget process
* Possesses sound business judgment, a high degree of personal motivation and a very strong work ethic
* Ability to effectively and strategically manage business segments of responsibility to protect primary revenue stream that comes from gaming
* Overall understanding of revenue management and its utilization to drive bottom line profit
* Ability to handle problems, including anticipating, preventing, identifying and solving them
* Thorough understanding of the Mohegan Tribal Employment Rights Ordinance (TERO) as it relates to employment
Training Requirements:
* Knowledge of Mohegan Sun corporate and department policies and procedures
* Must complete the Core Manager Training course
* Successful completion of Jersey Mike's portal training
* Pursuit of learning and self-development opportunities to enhance personal and professional growth
* Safety and Fire Training
* SMART alcohol awareness
Physical Demands and Work Environment:
* Must be able to work in a casino environment with possible exposure to secondhand smoke
* Must be able to stand for extended periods of time
* Must be able to lift up to 30 lbs.
* Must be able to work various shifts and flexible hours
This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job. Mohegan Sun reserves the right to make changes in the above job description whenever necessary.
Work Shift:
Regular
Knock, knock. Hear that sound? That's opportunity!
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Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.
Auto-ApplyShift Manager-(RT2552)
Shift supervisor job in Cumberland, RI
At RaceTrac, our Shift Managers set the tone for success - leading by example, empowering team members, and making every guest feel welcome. If you're a hands-on leader who thrives in a fast-paced, team-oriented environment, this is your chance to step up and make an immediate impact. You'll play a critical role in supporting store operations, driving performance, and developing future leaders - one shift at a time.
What's In It for You?
Competitive pay and shift-based incentives
Career growth opportunities - many of our General and Co-Managers started as Shift Managers!
Leadership development and hands-on training to sharpen your skills
Flexible scheduling to support work-life balance
A fast-paced, people-first environment where your leadership matters
Complete benefits package - including medical, dental, vision, 401(K), paid time off (PTO), and more!
What You'll Do
Lead a Winning Team on Your Shift
Set the tone with a cheerful, can-do attitude that motivates your team
Provide clear direction and step in to assist with food service, stocking, cleaning, or cash handling
Coach team members in real-time, offering guidance and support during every shift
Address guest concerns with empathy and professionalism, escalating when necessary
Drive Operational Excellence
Train and guide your team to meet RaceTrac's guest service, food safety, and cleanliness standards
Ensure proper execution of inventory, vendor check-in, and promotional communication
Oversee key store processes including write-offs, cash wrap, and compliance documentation
Lead shift change communication and ensure team alignment throughout the day
Model Communication & Accountability
Effectively relay important updates from the leadership team to shift associates
Monitor task completion and provide immediate feedback to drive results
Support a team culture rooted in accountability, respect, and teamwork
Proactively step in during busy times or challenges-showing your team what great leadership looks like
What We're Looking For
2-3 years of work experience (retail, restaurant, or food service preferred)
1+ years of leadership or supervisory experience (preferred)
Comfort in fast-paced, high-volume, guest-focused environments
Ability to follow through on tasks and coach others to do the same
Strong communication and team building skills
Must Haves for this Role
High School Diploma or GED (in progress or completed)
Ability to lift up to 50 lbs. and perform physical tasks without frequent breaks
Willingness to obtain and maintain required permits (food handlers, alcohol server, etc.)
Fueled by Growth, Driven by You
At RaceTrac, our people make the difference. Whether you're working in a store, at our corporate office, or on the road, you'll be part of a team that brings energy, innovation, and a passion for serving others every day. We support each other, celebrate wins big and small, and create opportunities for growth at every level. With four operating divisions RaceTrac, RaceWay, Energy Dispatch, and Gulf - there's always a new challenge to take on and a new path to pursue. Join us and discover how far your career can go.
To see what #LifeatRaceTrac is like, visit our LinkedIn, Facebook, and Instagram pages.
All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Responsibilities:
Clean, Safe, Fast & Full
Supervises and monitors adherence to all safety-related regulations, including food safety regulations.
Participates in daily store operational activities as needed:
Rings up guests on a cash register
Ensures the store is clean and well maintained
Stocks shelves and coolers and takes inventory on shelf items.
Has the ability to lift up to 50 pounds and to repeatedly bend, stand, and reach while on the job, with no or infrequent breaks.
Guest
Greets and interacts with new and regular guests in a genuine manner and suggests products that complement purchase to enhance the guest experience.
Manages the store operations on designated shifts.
Maintains inventory in a neat and organized manner.
Provides prompt, efficient and courteous service.
Fosters positive and professional relationships with co-workers and guests, communicates respectfully, and maintains a consistent team-oriented attitude.
Addresses any employee and guest concerns on designated shifts.
People
Sets a leading example of RaceTrac's Core Values, Leadership Qualities and the RaceTrac Way to entire team.
Oversees, coaches, trains and develops store team members.
Directs, plans and apportions the work of store team members on designated shifts.
Qualifications:
2-3 years work experience preferred
1+ years management experience preferred
Vendor management experience preferred
Previous experience working in high-volume, guest-focused, transactional environment preferred
Previous experience working in a retail environment preferred
All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Auto-ApplyAssistant Manager, Southampton
Shift supervisor job in Southampton, NY
The Assistant Manager is responsible for assisting the Store Manager in maximizing sales, providing an exceptional shopping experience for the customer and managing the store in accordance with the company visual and operational standards. The Assistant Manager assumes responsibility for the operations of a store as “Manager-on-Duty” in the absence of the General Manager.
Responsibilities:
SALES LEADERSHIP:
Assumes Manager's role in supervising staff in absence of General Manager.
Strives for sales excellence and results.
Ensures selling standards are met.
Works with customers and models excellent customer service and Clienteling skills.
Maximizes sales through strong floor supervision.
ASSOCIATE DEVELOPMENT:
Ensure associates are trained on product knowledge, selling skills and customer service and operations.
Provides information and feedback for Sales Associates.
Team sells with Sales Associates to contribute to the development of the selling team.
OPERATIONAL EXCELLENCE:
Protects store payroll by managing wage costs, salaries, and allowable hours.
Controls company's assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct per the employee handbook.
Strives for 100% accuracy and compliance in cash, inventory, fixtures and property.
STORE STANDARDS:
Helps execute floor-set and promotional directives.
Works as a member of the team to insure all store standards are met.
Understands, supports and complies with all company policies and procedures.
Helps control all company assets (i.e., payroll hours, fixtures, cash, inventory and property) and completes all paperwork promptly and accurately.
MERCHANDISING/VISUAL:
Ensure execution of effective merchandising strategies and directives.
Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times.
Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction.
Identify and communicate product concerns in a timely manner.
Communicate inventory needs to support the business goals.
Provides timely feedback to stores regarding visual direction in partnership with Retail Director.
FASHION/STYLING:
Represents the fashion and style of Veronica Beard
Knowledge of current fashion trends and styles
Appreciation and demonstration of an overall finished fashion look
Understanding of fashion forward styling techniques
Comfortable with being on camera for social media purposes (both stills and video)
MISCELLANEOUS:
Adheres to company guidelines of dependability, including attendance and requirements.
Attends Store Meetings.
Requirements:
Minimum of 2 years retail management position/ experience in women's apparel (or related field).
Ability to work flexible schedule including nights and weekends.
Strong verbal and communication skills.
Strong observation skills - identifying and assessing customer and employee behavior, reactions, floor awareness, etc.
Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures.
Ability to create a quality working environment that will encourage others to develop and excel.
Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals.
The base salary range for this role is between $60,000- $65,000. The relevant base salary will vary depending on wide range of factors that are considered in making compensation decisions, including but not limited to, skill sets, experience, training, degrees, and certifications. The base salary is just one component of our total compensation offerings, which consist of a comprehensive benefits package as well as a commission program, clothing allowance, and merchandise discounts.
At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work.
Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.
Personal Lines Associate Client Representative
Shift supervisor job in Woonsocket, RI
World Insurance Associates (“World”) is a unique financial services organization with a global network of brokers and specialists who empower people to make informed decisions to improve their risk management outcomes, modernize their benefits programs, and help them achieve their long-term financial goals.
Founded in 2011, World is one of the fastest-growing, Top 25 insurance brokers in the U.S. with nearly 3,000 employees in more than 300 offices across North America and the U.K. World specializes in personal and commercial insurance, surety and fidelity bonding, employee and executive benefits, investment advisory and retirement plan services, and payroll & HR solutions.
Position Summary
Receives guidance and/or direction, to provide support to Client Managers and/or Client Advisors, by following established workflows and procedures on routine work including ALL primary activities listed below.
Primary Responsibilities
Setup and maintain accurate account details, contacts, and policy information in EPIC
Process renewals, endorsement, acknowledgments, cancellations and proofs of insurance
Attach, organize, and name documents in EPIC
Initiate endorsements, proofs of insurance and invoices
Leverage templates and system generated letters and forms to produce standard communications to clients and carriers, including BOR, client pre-renewal letters, proposal letters, change request, etc.
Create activities in EPIC and assign to applicable team member
Other Responsibilities, as applicable
May pull items such as MVR, CLUES, Risk Meters, RCE etc.
Generate and send renewal proofs, if requested
Check policy per policy check workflow and complete checklist
Check endorsement against request
Document maintenance/retrieval
Other responsibilities as applicable
Position Specific Skills/Qualifications
Work Experience
0-2 years' experience in Personal Property and Casualty
Professional Licenses/Certifications
Licensed or obtaining state Property & Casualty insurance license within a specified time frame.
Essential Skills/Competencies
Knowledge of Excel, Word, and other MS Office products to include basic formatting
Able to learn coverage fundamentals.
Dedicated to meeting the expectations and requirements of co-workers and clients. Able to quickly find common ground and solve problems.
Seeks to obtain industry information, new product information, coverage, and technology to continuously improve knowledge performance.
Strong written, oral, and interpersonal communication skills.
Able to follow a well-established and familiar set of activities and/or process to derive a solution.
Sets priorities and manages workflow to ensure effective, timely, and efficient service delivery.
Works to achieve stated objectives and delivers results at the close direction of a senior team member.
Physical Demands & Working Conditions
Office work involves working at a desk most of the time, using a stand-up/sit-down adjustable desk. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects. Typing, grasping, and repetitive motion typically is required every day, and walking and standing are required occasionally.
Equal Employment Opportunity
At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
#LI-HZ1
Auto-ApplyShift Supervisor F/T
Shift supervisor job in Smithfield, RI
Full-time Description
Hourly Pay Range: $17.72 - $23.74
$18.50/Hour
Why Work for Goodwill Southern New England?!
Referral bonuses
Retirement plan contributions
Tuition and gym reimbursement
Emergency assistance funds
Paid time off
And more depending on position!
SUMMARY
Assists the Store Manager in all operations of the Goodwill Retail Store or Outlet as described below.
SPECIAL REQUIREMENTS:
Will typically be required to work regular weekend (i.e. Saturday, Sunday), holiday and evening hours customary to the retail trade.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other related duties may be assigned as directed by supervision.
Assist customers and donors in a timely and courteous manner, ensuring excellent customer service.
Maximize used goods processing through the proper application of Goodwill techniques, including sorting, preparing and pricing items for sale. Meet or exceed production goals on a consistent basis.
Ensure that the store and surrounding premises are kept neat, clean and orderly and free of safety hazards and that health, safety and emergency procedures are understood and followed by employees. Immediately report all unsafe conditions to supervisor.
Help unload truck as required; sort and grade newly arrived goods.
Assist Store Manager in training new employees in a timely manner and according to agency and store policies and procedures.
Maintain production areas to ensure ease of operations.
Comply with cash handling and security policies; close out register for daily total; confirm correct amount; notify supervisor of any discrepancy; make nightly deposit to designated bank, as required.
Responsible for the store's operation in the absence of the Store Manager and Assistant
Manager including, but not limited to: opening and closing the store; directing the activities of store personnel; ensuring proper adherence by store employees to agency policies and procedures, CARF standards, safety and security regulations; ensuring that all sales transactions are rung up and reported accurately; ensuring that donated goods are processed appropriately; ordering store
supplies and truck delivery; and checking security of building. In dealing with infractions or unusual situations, Shift Supervisor must seek assistance from supervisor or Human Resources, as appropriate and report any infractions or unusual situations to the Store Manager.
Maintain store records, as required.
Immediately report any suspicions or allegations of fraud to supervisor.
Comply with all CARF, Agency and store policies and procedures.
OTHER DUTIES
Employee will be required to perform bank transactions necessary to store operations, e.g. depositing daily receipts, securing rolled coins or specific denominations of bills, etc., and must have access to transportation for travel to/from designated bank.
Employee will be included on Alarm Responder Roster for assigned store/location. Must respond upon notification from alarm monitoring company, in-person, to alarm calls that occur before/after typical hours of business operations. Employee must follow established procedures for responding to an alarm call and must have access to transportation to travel to/from store at such times. Employees must provide personal telephone and/or cell phone information in order to be available to receive alarm calls and must maintain ongoing phone service. Based on employment classification, employee will be paid in accordance with Agency Policy for time spent responding to alarm calls.
Requirements
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED) plus a minimum of one year related experience and/or training. Must have attained 18 years of age.
LANGUAGE SKILLS
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to speak effectively with customers, clients and other employees of the organization.
MATHEMATICAL SKILLS
Ability to add and subtract two digit numbers and to multiply and divide. Ability to perform these operations using units of American money.
REASONING ABILITY
Ability to apply common sense understanding to carry out simple instructions. Ability to deal with standardized situations with only occasional or no variables.
OTHER SKILLS AND ABILITIES Must be able to effectively delegate tasks to store personnel to ensure that store operations are fulfilled and carry out assigned duties with minimal supervision.
Must exhibit a high level of integrity and business ethics.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear. The employee frequently is required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds. The employee is regularly required to push crates (on wheels) that may weigh up to 600 pounds. Crates may be moved on flat or sloped surfaces. Specific examples of requirements to lift and/or move heavy objects will include, but not be limited to, the duties described below.
The employee is regularly required to assist customers when unloading bags and boxes of donations from their vehicle and carrying purchases to their vehicle. Employee may also be required to assist customers with handling of donations or purchases of large and heavy items such as furniture and appliances (e.g. microwave oven, television, computer equipment, etc.). Additionally, the employee is required to place large objects on the sales floor for display or in a crate or cart for disposal. A hand truck should be used whenever possible to move large/heavy objects. The assistance of additional staff must be sought when lifting such objects, whenever feasible, and proper lifting techniques must be applied.
REQUIREMENTS FOR PERSONAL PROTECTIVE EQUIPMENT (PPE)
Protective eyewear must be worn at all times while preparing cleaning solution for floor cleaning machine and while dispensing fluid into the machine. Protective gloves (cloth/leather) and protective eyewear must be worn at all times while using push stick to propel material into trash compactor. Latex gloves are made available for any employee engaged in sorting credentials but are not required.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The work environment is usually hectic (fast paced) with regular deadlines and production quotas. Retail Shift Supervisors are subject to temporary re-assignment or transfer to assigned locations within the agency Goodwill territory.
While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; and risk of electrical shock. The noise level in the work environment is usually moderate and typical of a busy retail environment.
Equal Opportunity Employer
Salary Description $18.50/Hour