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The differences between signal support specialists and technical support engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a signal support specialist and a technical support engineer. Additionally, a technical support engineer has an average salary of $85,716, which is higher than the $49,385 average annual salary of a signal support specialist.
The top three skills for a signal support specialist include provide technical assistance, A+ and electronic equipment. The most important skills for a technical support engineer are technical support, customer service, and troubleshoot.
| Signal Support Specialist | Technical Support Engineer | |
| Yearly salary | $49,385 | $85,716 |
| Hourly rate | $23.74 | $41.21 |
| Growth rate | 10% | 10% |
| Number of jobs | 122,901 | 184,542 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 35% | Bachelor's Degree, 63% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
In the military, a signal support specialist is in charge of providing signal support systems and device communication on the battlefield. Their responsibilities typically include operating radio equipment and networks, installing and maintaining communication systems, and providing technical assistance to the workforce. They must also perform regular maintenance checks on equipment, performing corrective measures and adjustments when necessary. Furthermore, as a signal support specialist, it is essential to be proactive and alert as the conditions on the battlefield can be unpredictable.
A technical support engineer is responsible for responding to customer issues, providing immediate resolutions to their system issues through remote assistance. Technical support engineers must have strong knowledge of software and hardware applications to diagnose system defects and process troubleshooting. They also assist customers with the installation of programs and updates to improve system performance, escalating high-level concerns to appropriate internal technology teams. A technical support engineer must have strong command with technical systems, as well as excellent communication and time-management skills to understand clients' issues while documenting procedures.
Signal support specialists and technical support engineers have different pay scales, as shown below.
| Signal Support Specialist | Technical Support Engineer | |
| Average salary | $49,385 | $85,716 |
| Salary range | Between $29,000 And $83,000 | Between $61,000 And $119,000 |
| Highest paying City | - | San Francisco, CA |
| Highest paying state | - | Washington |
| Best paying company | - | Meta |
| Best paying industry | - | Technology |
There are a few differences between a signal support specialist and a technical support engineer in terms of educational background:
| Signal Support Specialist | Technical Support Engineer | |
| Most common degree | Bachelor's Degree, 35% | Bachelor's Degree, 63% |
| Most common major | Business | Electrical Engineering |
| Most common college | Stanford University | Stanford University |
Here are the differences between signal support specialists' and technical support engineers' demographics:
| Signal Support Specialist | Technical Support Engineer | |
| Average age | 42 | 42 |
| Gender ratio | Male, 80.5% Female, 19.5% | Male, 83.3% Female, 16.7% |
| Race ratio | Black or African American, 12.8% Unknown, 5.3% Hispanic or Latino, 14.9% Asian, 10.6% White, 56.0% American Indian and Alaska Native, 0.4% | Black or African American, 9.8% Unknown, 5.3% Hispanic or Latino, 15.1% Asian, 15.0% White, 54.4% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |