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Signal support specialist vs technical support specialist

The differences between signal support specialists and technical support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a signal support specialist and a technical support specialist. Additionally, a signal support specialist has an average salary of $49,385, which is higher than the $48,667 average annual salary of a technical support specialist.

The top three skills for a signal support specialist include provide technical assistance, A+ and electronic equipment. The most important skills for a technical support specialist are customer service, technical support, and troubleshoot.

Signal support specialist vs technical support specialist overview

Signal Support SpecialistTechnical Support Specialist
Yearly salary$49,385$48,667
Hourly rate$23.74$23.40
Growth rate10%10%
Number of jobs122,901157,425
Job satisfaction-4.6
Most common degreeBachelor's Degree, 35%Bachelor's Degree, 50%
Average age4242
Years of experience22

What does a signal support specialist do?

In the military, a signal support specialist is in charge of providing signal support systems and device communication on the battlefield. Their responsibilities typically include operating radio equipment and networks, installing and maintaining communication systems, and providing technical assistance to the workforce. They must also perform regular maintenance checks on equipment, performing corrective measures and adjustments when necessary. Furthermore, as a signal support specialist, it is essential to be proactive and alert as the conditions on the battlefield can be unpredictable.

What does a technical support specialist do?

A technical support specialist is responsible for assisting customer's and businesses' concerns and system issues by performing troubleshooting and remote solutions. These specialists must have extensive knowledge of system applications, including software and hardware database to handle complex processes that might affect the end user's experience or the business' daily operations. Technical support specialists should maintain excellent communication skills to guide the client and business on solving network problems. They must also document concerns and progress promptly for reference and quality checks.

Signal support specialist vs technical support specialist salary

Signal support specialists and technical support specialists have different pay scales, as shown below.

Signal Support SpecialistTechnical Support Specialist
Average salary$49,385$48,667
Salary rangeBetween $29,000 And $83,000Between $30,000 And $76,000
Highest paying City-San Francisco, CA
Highest paying state-New Jersey
Best paying company-Meta
Best paying industry-Finance

Differences between signal support specialist and technical support specialist education

There are a few differences between a signal support specialist and a technical support specialist in terms of educational background:

Signal Support SpecialistTechnical Support Specialist
Most common degreeBachelor's Degree, 35%Bachelor's Degree, 50%
Most common majorBusinessComputer Science
Most common collegeStanford UniversityStanford University

Signal support specialist vs technical support specialist demographics

Here are the differences between signal support specialists' and technical support specialists' demographics:

Signal Support SpecialistTechnical Support Specialist
Average age4242
Gender ratioMale, 80.5% Female, 19.5%Male, 75.4% Female, 24.6%
Race ratioBlack or African American, 12.8% Unknown, 5.3% Hispanic or Latino, 14.9% Asian, 10.6% White, 56.0% American Indian and Alaska Native, 0.4%Black or African American, 11.7% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 11.3% White, 55.0% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between signal support specialist and technical support specialist duties and responsibilities

Signal support specialist example responsibilities.

  • Train, mentore, and lead a team of 75 soldiers on operating OE254 antennas, Motorola XTS and SINCGARS.
  • Manage COMSEC radio fills during COMSEC change and updates with ANCD, including providing updates to senior managers on sensitive items.
  • Manage project SharePoint site for the purpose of supporting ongoing collaboration
  • Provide training and user support for all applications to LAN users.
  • Maintain and control a tracker of all maintenance equipment for the communication shop.
  • Install and trouble shoot SINCGARS radios into track vehicles and other armore wheeled assets.
  • Show more

Technical support specialist example responsibilities.

  • Implement hardware and software upgrades and maintain stability, usability, and security for desktop/laptop/mobile systems; achieve SLA's.
  • Manage all operating end-user software including JavaScript - updating/installing Java.
  • Install, configure and manage proprietary applications on Unix servers.
  • Manage large-scale PC deployments including site surveys involving verification of network activity and appropriate power availability.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Deploy and troubleshoot complex software installations in Microsoft and Linux environments.
  • Show more

Signal support specialist vs technical support specialist skills

Common signal support specialist skills
  • Provide Technical Assistance, 34%
  • A+, 21%
  • Electronic Equipment, 10%
  • Technical Assistance, 10%
  • Power Generators, 5%
  • Communication Security, 5%
Common technical support specialist skills
  • Customer Service, 12%
  • Technical Support, 10%
  • Troubleshoot, 8%
  • Math, 4%
  • Customer Satisfaction, 3%
  • Phone Calls, 3%

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