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Store leader vs floor manager

The differences between store leaders and floor managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a store leader and a floor manager. Additionally, a floor manager has an average salary of $43,813, which is higher than the $36,979 average annual salary of a store leader.

The top three skills for a store leader include POS, sales floor and product knowledge. The most important skills for a floor manager are customer service, cleanliness, and pallets.

Store leader vs floor manager overview

Store LeaderFloor Manager
Yearly salary$36,979$43,813
Hourly rate$17.78$21.06
Growth rate6%6%
Number of jobs363,806442,213
Job satisfaction--
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 49%
Average age4343
Years of experience66

What does a store leader do?

Store Leaders are employees in a company's retail outlet. They manage everything related to the store. Store leaders manage the store's employees. They are directly involved in hiring, training, and even firing employees. Store Leaders oversee the store's performance. They ensure that the store does well. They also ensure that the store's sales meet the company's target. Store Leaders also manage the inventory. They create purchase requisitions for items that are low in stock. Store Leaders are also in charge of preparing store-related reports. These reports will be presented to the company's management team. Store leaders analyze the data they gather and ensure that their analysis is sound.

What does a floor manager do?

A floor manager is responsible for supervising the general operations of a specific department in an organization. Floor manager tasks include assisting customers, ensuring prompt resolution of clients' inquiries, distributing tasks to the staff, and monitoring the employees' performance. A floor manager will be in charge of checking inventories and report inadequate supplies, identifying business opportunities to increase the company's sales and profitability, developing strategic procedures to maintain customer satisfaction, and managing disputes from the customers and employees. A floor manager must have excellent leadership and communication skills to address specific concerns and process customers' requests as needed.

Store leader vs floor manager salary

Store leaders and floor managers have different pay scales, as shown below.

Store LeaderFloor Manager
Average salary$36,979$43,813
Salary rangeBetween $28,000 And $48,000Between $32,000 And $58,000
Highest paying CityBoston, MASan Francisco, CA
Highest paying stateRhode IslandCalifornia
Best paying companyMicrosoftOil States International
Best paying industryTechnologyTelecommunication

Differences between store leader and floor manager education

There are a few differences between a store leader and a floor manager in terms of educational background:

Store LeaderFloor Manager
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 49%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at DelhiSUNY College of Technology at Delhi

Store leader vs floor manager demographics

Here are the differences between store leaders' and floor managers' demographics:

Store LeaderFloor Manager
Average age4343
Gender ratioMale, 46.5% Female, 53.5%Male, 56.1% Female, 43.9%
Race ratioBlack or African American, 8.4% Unknown, 4.6% Hispanic or Latino, 17.8% Asian, 6.9% White, 61.5% American Indian and Alaska Native, 0.7%Black or African American, 8.5% Unknown, 4.7% Hispanic or Latino, 18.1% Asian, 7.0% White, 61.0% American Indian and Alaska Native, 0.7%
LGBT Percentage9%9%

Differences between store leader and floor manager duties and responsibilities

Store leader example responsibilities.

  • Lead peers in troubleshooting replenishment processes and achieving KPI improvements.
  • Achieve YTD payroll by $15,250 FY 2013.
  • Partner with STL (store team leader) to increase sales, manage margins and review annual budget.
  • Achieve the number one spot in the district for YTD payroll, RedCard conversion, and improvements on gross margin.
  • Assist store leadership in effectively leading, managing and developing store and/or department operations and associates to maximize sales and profitability.
  • Engage and assist customers directly and over the phone; utilize POS machines and work customer service desk as needed.
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Floor manager example responsibilities.

  • Manage all marketing initiatives and programs including maintenance of POS and coupon/tie-in programs.
  • Present PowerPoint presentations and lead skill stations.
  • Organize and run all managerial duties thru out the the store.
  • Ensure production run smoothly, solve problems under pressure, sanitize the plant daily to international health-code standards.
  • Work on POS registers.-Open/Close Store.- Lead employees in task procedures and guide them in helping customers.- Make deposits to bank.
  • Structure and facilitate all training classes along with creating necessary Powerpoint presentations for class.
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Store leader vs floor manager skills

Common store leader skills
  • POS, 12%
  • Sales Floor, 9%
  • Product Knowledge, 7%
  • Excellent Guest, 5%
  • Bank Deposits, 5%
  • Employee Development, 5%
Common floor manager skills
  • Customer Service, 14%
  • Cleanliness, 12%
  • Pallets, 11%
  • HR, 8%
  • Flyers, 5%
  • Safety Standards, 5%