Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between store leaders and guest services leaders can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a store leader and a guest services leader. Additionally, a store leader has an average salary of $36,979, which is higher than the $34,973 average annual salary of a guest services leader.
The top three skills for a store leader include POS, sales floor and product knowledge. The most important skills for a guest services leader are greeting guests, cleanliness, and customer complaints.
| Store Leader | Guest Services Leader | |
| Yearly salary | $36,979 | $34,973 |
| Hourly rate | $17.78 | $16.81 |
| Growth rate | 6% | -4% |
| Number of jobs | 363,806 | 129,088 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 48% | Bachelor's Degree, 45% |
| Average age | 43 | 47 |
| Years of experience | 6 | 6 |
Store Leaders are employees in a company's retail outlet. They manage everything related to the store. Store leaders manage the store's employees. They are directly involved in hiring, training, and even firing employees. Store Leaders oversee the store's performance. They ensure that the store does well. They also ensure that the store's sales meet the company's target. Store Leaders also manage the inventory. They create purchase requisitions for items that are low in stock. Store Leaders are also in charge of preparing store-related reports. These reports will be presented to the company's management team. Store leaders analyze the data they gather and ensure that their analysis is sound.
Guest services leaders are professionals who manage a team of guest service representatives who help hotel guests get the service they need as well as accommodate their requests. These professionals are required to manage front desk operations as well as cater to their guests' reservations and transportation needs. They must inspect guest rooms and public areas for cleanliness and appearance to ensure excellent guest satisfaction. Guest service leaders must also train and provide professional development for all hotel employees.
Store leaders and guest services leaders have different pay scales, as shown below.
| Store Leader | Guest Services Leader | |
| Average salary | $36,979 | $34,973 |
| Salary range | Between $28,000 And $48,000 | Between $28,000 And $43,000 |
| Highest paying City | Boston, MA | Kansas City, KS |
| Highest paying state | Rhode Island | Washington |
| Best paying company | Microsoft | Salesforce |
| Best paying industry | Technology | Media |
There are a few differences between a store leader and a guest services leader in terms of educational background:
| Store Leader | Guest Services Leader | |
| Most common degree | Bachelor's Degree, 48% | Bachelor's Degree, 45% |
| Most common major | Business | Business |
| Most common college | SUNY College of Technology at Delhi | California State University - Bakersfield |
Here are the differences between store leaders' and guest services leaders' demographics:
| Store Leader | Guest Services Leader | |
| Average age | 43 | 47 |
| Gender ratio | Male, 46.5% Female, 53.5% | Male, 34.3% Female, 65.7% |
| Race ratio | Black or African American, 8.4% Unknown, 4.6% Hispanic or Latino, 17.8% Asian, 6.9% White, 61.5% American Indian and Alaska Native, 0.7% | Black or African American, 9.9% Unknown, 4.7% Hispanic or Latino, 18.7% Asian, 5.2% White, 60.9% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 9% | 8% |