Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between student information technicians and desk support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a student information technician and a desk support technician. Additionally, a desk support technician has an average salary of $40,715, which is higher than the $33,327 average annual salary of a student information technician.
The top three skills for a student information technician include GPA, data entry and java. The most important skills for a desk support technician are customer service, technical support, and troubleshoot.
| Student Information Technician | Desk Support Technician | |
| Yearly salary | $33,327 | $40,715 |
| Hourly rate | $16.02 | $19.57 |
| Growth rate | 10% | 10% |
| Number of jobs | 131,007 | 130,485 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 62% | Bachelor's Degree, 48% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
In learning institutions, a student information technician is typically in charge of handling information systems, ensuring data security and accuracy. Their responsibilities include installing and upgrading systems, providing technical support in different areas, managing software and hardware, and devising strategies to keep student information safe and secure. They may also assist employees in troubleshooting, repairs, and coordinating information as needed. Furthermore, as a student information technician, it is essential to monitor the progress of all systems, conduct maintenance checks, and perform corrective measures quickly and efficiently.
A desktop support technician is responsible for assisting end-users with their network issues, grant authorization requests, and create user accounts. Desktop support technicians maintain the safety and security of networks, preventing unauthorized access and illegal dissemination of database information. They also handle the software configurations and upgrading the network infrastructure to avoid system downtimes and operational delays. A desktop support technician must have excellent communication and technical skills to monitor systems performance and enhance network navigation.
Student information technicians and desk support technicians have different pay scales, as shown below.
| Student Information Technician | Desk Support Technician | |
| Average salary | $33,327 | $40,715 |
| Salary range | Between $20,000 And $53,000 | Between $26,000 And $62,000 |
| Highest paying City | - | South San Francisco, CA |
| Highest paying state | - | California |
| Best paying company | - | BNY Mellon |
| Best paying industry | - | Technology |
There are a few differences between a student information technician and a desk support technician in terms of educational background:
| Student Information Technician | Desk Support Technician | |
| Most common degree | Bachelor's Degree, 62% | Bachelor's Degree, 48% |
| Most common major | Information Technology | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between student information technicians' and desk support technicians' demographics:
| Student Information Technician | Desk Support Technician | |
| Average age | 42 | 42 |
| Gender ratio | Male, 65.9% Female, 34.1% | Male, 82.6% Female, 17.4% |
| Race ratio | Black or African American, 11.2% Unknown, 5.3% Hispanic or Latino, 14.5% Asian, 14.5% White, 54.1% American Indian and Alaska Native, 0.4% | Black or African American, 11.3% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 11.7% White, 55.0% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |