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Student information technician vs desktop support technician

The differences between student information technicians and desktop support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a student information technician and a desktop support technician. Additionally, a desktop support technician has an average salary of $41,792, which is higher than the $33,327 average annual salary of a student information technician.

The top three skills for a student information technician include GPA, data entry and java. The most important skills for a desktop support technician are customer service, desktop support, and troubleshoot.

Student information technician vs desktop support technician overview

Student Information TechnicianDesktop Support Technician
Yearly salary$33,327$41,792
Hourly rate$16.02$20.09
Growth rate10%10%
Number of jobs131,007108,944
Job satisfaction-1
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 46%
Average age4242
Years of experience22

What does a student information technician do?

In learning institutions, a student information technician is typically in charge of handling information systems, ensuring data security and accuracy. Their responsibilities include installing and upgrading systems, providing technical support in different areas, managing software and hardware, and devising strategies to keep student information safe and secure. They may also assist employees in troubleshooting, repairs, and coordinating information as needed. Furthermore, as a student information technician, it is essential to monitor the progress of all systems, conduct maintenance checks, and perform corrective measures quickly and efficiently.

What does a desktop support technician do?

A desktop support technician is responsible for troubleshooting defective computer systems, affecting its performance and efficiency. Desktop support technicians must be highly familiar with the technology systems and programming codes to navigate system applications and locate the discrepancy of the system. They keep documentation of the ticket issue and the resolution for reference and quality improvement. A desktop support technician also configures and updates computer systems and networks for better optimization, as well as conducting regular inspections and monitoring the efficiency of installed programs and patches.

Student information technician vs desktop support technician salary

Student information technicians and desktop support technicians have different pay scales, as shown below.

Student Information TechnicianDesktop Support Technician
Average salary$33,327$41,792
Salary rangeBetween $20,000 And $53,000Between $32,000 And $54,000
Highest paying City-Philadelphia, PA
Highest paying state-Pennsylvania
Best paying company-NTT Data International L.L.C.
Best paying industry-Finance

Differences between student information technician and desktop support technician education

There are a few differences between a student information technician and a desktop support technician in terms of educational background:

Student Information TechnicianDesktop Support Technician
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 46%
Most common majorInformation TechnologyComputer Information Systems
Most common collegeStanford UniversityUniversity of Pennsylvania

Student information technician vs desktop support technician demographics

Here are the differences between student information technicians' and desktop support technicians' demographics:

Student Information TechnicianDesktop Support Technician
Average age4242
Gender ratioMale, 65.9% Female, 34.1%Male, 89.8% Female, 10.2%
Race ratioBlack or African American, 11.2% Unknown, 5.3% Hispanic or Latino, 14.5% Asian, 14.5% White, 54.1% American Indian and Alaska Native, 0.4%Black or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 11.7% White, 54.5% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between student information technician and desktop support technician duties and responsibilities

Student information technician example responsibilities.

  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Design frontend of application by using combination of HTML, CSS, and dot.net.
  • Set up new computers; install OS, anti-virus, Microsoft office, etc.
  • Create outputs for user define inputs including amounts, interest rates, and repayment periods in CSS.
  • Develop a website and user interface in using Javascript to access eligible information for each student and professor.
  • Test, troubleshoot and resolve software problems under all support operating environments and browsers to produce error free programs.
  • Show more

Desktop support technician example responsibilities.

  • Manage and troubleshoot network connectivity with TCP/IP
  • Coordinate and manage a large-scale VOIP phone system conversion project for high-profile corporate customer.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Deploy WINTERMS on CITRIX platform.
  • Blackberry and android setup and activation.
  • Support a legacy system which requires a client certificate and a specific Java version and configuration.
  • Show more

Student information technician vs desktop support technician skills

Common student information technician skills
  • GPA, 12%
  • Data Entry, 8%
  • Java, 6%
  • SharePoint, 5%
  • Python, 5%
  • Technical Support, 5%
Common desktop support technician skills
  • Customer Service, 12%
  • Desktop Support, 10%
  • Troubleshoot, 8%
  • Technical Support, 6%
  • Remote Desktop, 3%
  • Laptop Computers, 3%

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