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The differences between student information technicians and desktop support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a student information technician and a desktop support technician. Additionally, a desktop support technician has an average salary of $41,792, which is higher than the $33,327 average annual salary of a student information technician.
The top three skills for a student information technician include GPA, data entry and java. The most important skills for a desktop support technician are customer service, desktop support, and troubleshoot.
| Student Information Technician | Desktop Support Technician | |
| Yearly salary | $33,327 | $41,792 |
| Hourly rate | $16.02 | $20.09 |
| Growth rate | 10% | 10% |
| Number of jobs | 131,007 | 108,944 |
| Job satisfaction | - | 1 |
| Most common degree | Bachelor's Degree, 62% | Bachelor's Degree, 46% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
In learning institutions, a student information technician is typically in charge of handling information systems, ensuring data security and accuracy. Their responsibilities include installing and upgrading systems, providing technical support in different areas, managing software and hardware, and devising strategies to keep student information safe and secure. They may also assist employees in troubleshooting, repairs, and coordinating information as needed. Furthermore, as a student information technician, it is essential to monitor the progress of all systems, conduct maintenance checks, and perform corrective measures quickly and efficiently.
A desktop support technician is responsible for troubleshooting defective computer systems, affecting its performance and efficiency. Desktop support technicians must be highly familiar with the technology systems and programming codes to navigate system applications and locate the discrepancy of the system. They keep documentation of the ticket issue and the resolution for reference and quality improvement. A desktop support technician also configures and updates computer systems and networks for better optimization, as well as conducting regular inspections and monitoring the efficiency of installed programs and patches.
Student information technicians and desktop support technicians have different pay scales, as shown below.
| Student Information Technician | Desktop Support Technician | |
| Average salary | $33,327 | $41,792 |
| Salary range | Between $20,000 And $53,000 | Between $32,000 And $54,000 |
| Highest paying City | - | Philadelphia, PA |
| Highest paying state | - | Pennsylvania |
| Best paying company | - | NTT Data International L.L.C. |
| Best paying industry | - | Finance |
There are a few differences between a student information technician and a desktop support technician in terms of educational background:
| Student Information Technician | Desktop Support Technician | |
| Most common degree | Bachelor's Degree, 62% | Bachelor's Degree, 46% |
| Most common major | Information Technology | Computer Information Systems |
| Most common college | Stanford University | University of Pennsylvania |
Here are the differences between student information technicians' and desktop support technicians' demographics:
| Student Information Technician | Desktop Support Technician | |
| Average age | 42 | 42 |
| Gender ratio | Male, 65.9% Female, 34.1% | Male, 89.8% Female, 10.2% |
| Race ratio | Black or African American, 11.2% Unknown, 5.3% Hispanic or Latino, 14.5% Asian, 14.5% White, 54.1% American Indian and Alaska Native, 0.4% | Black or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 11.7% White, 54.5% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |