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Student information technician vs technician support tier

The differences between student information technicians and technician support tiers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a student information technician and a technician support tier. Additionally, a technician support tier has an average salary of $54,889, which is higher than the $33,327 average annual salary of a student information technician.

The top three skills for a student information technician include GPA, data entry and java. The most important skills for a technician support tier are customer service, technical support, and phone calls.

Student information technician vs technician support tier overview

Student Information TechnicianTechnician Support Tier
Yearly salary$33,327$54,889
Hourly rate$16.02$26.39
Growth rate10%10%
Number of jobs131,007109,671
Job satisfaction--
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 37%
Average age4242
Years of experience22

What does a student information technician do?

In learning institutions, a student information technician is typically in charge of handling information systems, ensuring data security and accuracy. Their responsibilities include installing and upgrading systems, providing technical support in different areas, managing software and hardware, and devising strategies to keep student information safe and secure. They may also assist employees in troubleshooting, repairs, and coordinating information as needed. Furthermore, as a student information technician, it is essential to monitor the progress of all systems, conduct maintenance checks, and perform corrective measures quickly and efficiently.

What does a technician support tier do?

A technician support tier focuses on providing technical support to clients or employees within a company. Typically working in a team setting, a technician support tier addresses technical problems and troubleshoots to identify the root of the issues and perform necessary corrective measures or repairs. Their responsibilities also revolve around responding to inquiries, answering calls and correspondence, conducting regular maintenance of systems and networks, maintaining records of all transactions, and supporting software and networks. Furthermore, it is essential to coordinate with all team members while adhering to the company's policies and regulations.

Student information technician vs technician support tier salary

Student information technicians and technician support tiers have different pay scales, as shown below.

Student Information TechnicianTechnician Support Tier
Average salary$33,327$54,889
Salary rangeBetween $20,000 And $53,000Between $38,000 And $78,000
Highest paying City-Benicia, CA
Highest paying state-New York
Best paying company-Scantron
Best paying industry-Technology

Differences between student information technician and technician support tier education

There are a few differences between a student information technician and a technician support tier in terms of educational background:

Student Information TechnicianTechnician Support Tier
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 37%
Most common majorInformation TechnologyBusiness
Most common collegeStanford UniversityStanford University

Student information technician vs technician support tier demographics

Here are the differences between student information technicians' and technician support tiers' demographics:

Student Information TechnicianTechnician Support Tier
Average age4242
Gender ratioMale, 65.9% Female, 34.1%Male, 73.1% Female, 26.9%
Race ratioBlack or African American, 11.2% Unknown, 5.3% Hispanic or Latino, 14.5% Asian, 14.5% White, 54.1% American Indian and Alaska Native, 0.4%Black or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 16.5% Asian, 10.5% White, 55.6% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between student information technician and technician support tier duties and responsibilities

Student information technician example responsibilities.

  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Design frontend of application by using combination of HTML, CSS, and dot.net.
  • Set up new computers; install OS, anti-virus, Microsoft office, etc.
  • Create outputs for user define inputs including amounts, interest rates, and repayment periods in CSS.
  • Develop a website and user interface in using Javascript to access eligible information for each student and professor.
  • Test, troubleshoot and resolve software problems under all support operating environments and browsers to produce error free programs.
  • Show more

Technician support tier example responsibilities.

  • Walk customers through installations and achieve VoIP registration and/or DSL connectivity.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Help customers out with technical support with android basic cell phones and making changes to customer's accounts.
  • Experience in troubleshooting network connectivity, email, TCP/IP and voice over IP issues.
  • Help customers design custom reports to export data to and from the SQL database.
  • Support with ios, android, windows, and blackberry OS including tablets and mobile device.
  • Show more

Student information technician vs technician support tier skills

Common student information technician skills
  • GPA, 12%
  • Data Entry, 8%
  • Java, 6%
  • SharePoint, 5%
  • Python, 5%
  • Technical Support, 5%
Common technician support tier skills
  • Customer Service, 15%
  • Technical Support, 12%
  • Phone Calls, 5%
  • Cisco Ios, 5%
  • Tier II, 4%
  • LAN, 4%

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