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Support specialist jobs in Champaign, IL

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  • Desktop Support Engineer

    Ltimindtree

    Support specialist job in Bloomington, IL

    About US: LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree - a Larsen & Toubro Group company - combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit ******************** Job Description: Provide Break Fix services. Provide support and performance management for Microsoft Exchange and Microsoft Office 365. Provide support and performance management for Microsoft SharePoint Skype for Business and Teams. Provide support and performance management for Network Share File Share. Deliver workplace engineering services including. Patch management for end user laptop desktops. Deploy maintain and update existing application packages and images will be leveraged on all laptop desktops. Provide workplace engineering factory led Model to deploy efficient Image Management and Application packaging Patch the end user devices on monthly basis and provide the compliance report team will follow up with users for any noncompliance and report the anomalies identified. Manage and maintain Horizon environment Initiate performance tuning and troubleshoot performance issues proactively seeks out and corrects causes of poor VDI performance. Assists the ongoing development and implementation of the organizations VDI EUC strategy. Provide technical leadership and consultation to development teams define best practices and facilitate adoption of the VDI solutions. Participates in technical projects related to VDI with a focus on operationalizing the new capabilities as they are developed. Support and administer the provisioning and deployments systems JAMF SCCM MEM On Prem and Azure AD BigFix. Automate using scripting and enhancing re-engineering processes to gain efficiencies. Review analyses prioritize and resolve operational alerts from the end user compute and Active Directory infrastructure. Work with vendors and or other IT staff to troubleshoot and resolve incidents and problems. Provide second level support to local IT Support staff and user facing support for end user device issues. Project planning work supporting global projects. Participate in the Infrastructure and Windows Admin Team weekly meetings. Responsible for day-to-day administration maintenance and operations of Windows desktop and server infrastructure in local and international offices. Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”): Benefits and Perks: Comprehensive Medical Plan Covering Medical, Dental, Vision Short Term and Long-Term Disability Coverage 401(k) Plan with Company match Life Insurance Vacation Time, Sick Leave, Paid Holidays Paid Paternity and Maternity Leave The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation. Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting. LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law. Safe return to office: In order to comply with LTIMindtree' s company COVID-19 vaccine mandate, candidates must be able to provide proof of full vaccination against COVID-19 before or by the date of hire. Alternatively, one may submit a request for reasonable accommodation from LTIMindtree's COVID-19 vaccination mandate for approval, in accordance with applicable state and federal law, by the date of hire. Any request is subject to review through LTIMindtree's applicable processes.
    $41k-60k yearly est. 1d ago
  • IT Support Specialist

    Excel Prep

    Support specialist job in Champaign, IL

    Salary: Mission Statement At Excel Prep, we are dedicated to supporting children with Autism and Learning Disabilities. Our mission is to prioritize the academic and social success of neurodiverse children while providing individualized education and evidence-based approaches that cater to their unique needs. We empower every unique mind to learn, grow, and thrive together in an inclusive and nurturing environment. Job Description Overview The IT Support Specialist will play a crucial role in maintaining and enhancing the technological resources of Excel Prep. This position is essential to ensure that our staff and students have access to the tools and support needed to facilitate an effective learning environment. Key Responsibilities Technical Support: Provide timely assistance for hardware and software issues faced by staff and students. Troubleshoot and resolve IT-related problems efficiently. System Maintenance: Regularly update and maintain school technology systems, including computers, tablets, and educational software. Ensure all systems are secure and functioning optimally. Training and Support: Conduct training sessions for staff on using technology effectively in the classroom. Develop user-friendly guides and resources to assist staff and students. Collaboration: Work closely with educators to identify technology needs that enhance learning for neurodiverse students. Collaborate with external vendors for software and hardware procurement and support. Data Management: Assist in managing student data systems and ensure compliance with privacy regulations. Support the implementation of educational technologies that cater to diverse learning needs. Qualifications Education: Bachelor's degree in Information Technology, Computer Science, or a related field. Experience: Previous experience in an IT support role, preferably in an educational setting. Familiarity with assistive technologies and tools used in special education is a plus. Skills: Strong problem-solving abilities and technical troubleshooting skills. Excellent communication skills to interact with staff, students, and parents. Patience and empathy when working with neurodiverse individuals. Personal Attributes Passion for supporting children with Autism and Learning Disabilities. Commitment to fostering an inclusive and supportive school environment. Ability to adapt to the unique needs of each student and staff member. Inclusivity Statement At Excel Prep, we celebrate diversity and are committed to creating an inclusive environment for all students and staff. We welcome applicants from all backgrounds and experiences, and we believe that a diverse team enriches our community and enhances the learning experience for our students. We are dedicated to providing equal employment opportunities regardless of race, gender, sexual orientation, disability, or any other characteristic. Together, we strive to empower every unique mind to learn, grow, and thrive. Benefits Competitive salary and benefits package. Opportunities for professional development in special education and technology. A supportive and collaborative work environment focused on student success. Application Process Interested candidates should submit their resume and a cover letter outlining their experience and passion for supporting neurodiverse children to **************************** . Join Us! Become a part of Excel Prep and help us empower every unique mind to learn, grow, and thrive together!
    $39k-66k yearly est. Easy Apply 1d ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Support specialist job in Champaign, IL

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $38k-53k yearly est. 32d ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Support specialist job in Champaign, IL

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-4 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $28k-37k yearly est. 8h ago
  • Biomedical Technician / Equipment Support Specialist - Information Systems

    Blue Water Thinking

    Support specialist job in Danville, IL

    Guided by our principles of value generation, continuous innovation, customer-centricity, and vested collaboration, Blue Water Thinking proudly supports our Federal clients in achieving their Agency goals. Founded by a decorated twenty-eight year Veteran of the United States Army, Blue Water Thinking understands and supports the mission of our Nation's war fighters, Veterans, their families and caretakers. Leveraging our executive team's military experience and private and public sector consulting expertise, Blue Water Thinking takes an integrated "one-team" approach and brings to bear best-fit solutions, thought leadership, and grit to meet our client's transformational needs. Fueled by our values of integrity, respect, professionalism, stewardship and customer service, the Blue Water Thinking team understands the power of the human connection, collaboration, humility and loyalty to one another, our clients and industry partners. Lastly, our formula for success is simple: Build something good, take care of our people, keep our clients satisfied, nurture our work ethic and reputation, build long-lasting partnerships, enjoy what we do and give back as much as possible. Job Description We are seeking a skilled and motivated Biomedical Equipment Technician - Info/Sys to join our healthcare facility's dynamic team. As a Biomedical Equipment Technician with networking experience, you will play a crucial role in ensuring the reliability, functionality, and safety of our networked medical equipment. Your responsibilities will encompass a wide range of tasks including preventive and corrective maintenance, incoming inspections, medical device security, cybersecurity, network maintenance, equipment installations, electrical safety inspections, addressing hazard recalls, software repairs, and experience with Cerner. The ideal candidate should possess a strong technical background, excellent problem-solving skills, and a commitment to maintaining high standards of patient care through the proper functioning of networked medical equipment. Responsibilities: Perform routine preventive maintenance on a diverse range of networked medical equipment to ensure optimal functionality and extend equipment lifespan. Conduct corrective maintenance by diagnosing and repairing malfunctions in medical devices, adhering to manufacturer's guidelines and technical specifications. Carry out incoming inspections of new medical equipment to verify its compliance with safety standards, functionality, and accuracy. Collaborate with the IT and cybersecurity teams to implement and maintain medical device security protocols, ensuring patient data confidentiality and protection against cyber threats. Install, calibrate, and configure medical equipment, following manufacturer instructions and safety guidelines. Monitor and address hazard and safety recalls related to medical equipment, coordinating with manufacturers and relevant departments for swift resolution. Perform software repairs and updates on medical devices to address software glitches, improve functionality, and ensure compatibility with other systems. Maintain accurate records of maintenance activities, repairs, and inspections using computerized maintenance management systems (CMMS). Provide technical support and training to medical staff on the proper operation and handling of networked medical equipment. Keep abreast of industry trends, advancements, and regulations related to biomedical equipment technology and integrate this knowledge into daily tasks. Collaborate with other healthcare professionals and departments to ensure seamless equipment operations and contribute to the enhancement of patient care. Experience with Cerner electronic health record (EHR) systems and integration is preferred. Location: Danville VA Medical Center 1900 E Main St Basic Qualifications The Contractor key personnel shall meet one of the following basic qualifications, regardless of role in the services provided under this contract: Experience within a medical center and Biomedical Engineering department OR, Experience working in or with the Veterans Health Administration (VHA) OR, Understanding of VISN, VA medical center, and Biomedical Engineering department operations In addition to the basic qualifications, the Contractor key personnel shall meet the following role-specific qualifications based on the core functions and services each will be providing under this contract. Role Specific Qualifications: A two-year associate degree or higher in an applied science or equivalent military training. A minimum of three years of hospital or healthcare experience performing medical equipment maintenance, with a minimum of one-year specialized experience in medical information systems and networking. Current and advanced knowledge of computer virus protection software, available software patches and upgrades, information security tools, electronics, computers and network theory. Demonstrated competency in utilizing and maintaining computer and server based medical equipment, medical record databases, and proprietary and generic software; experience with TCP/IP, HL7, networking, network security and DICOM standards; experience maintaining, interfacing and troubleshooting networked medical equipment to include VLAN configuration, IP addressing, sub-netting, and network security; ability to interpret, identify and apply network engineering principles and practices; and ability to distinguish networking problems from non-networking problems. Understanding of regulatory agencies' requirements, industry regulatory requirements and International Standard Organization standards. Familiarity with the setup and application of network test equipment and tools. Ability to read, analyze, and interpret technical literature, schematics, and drawings Eligibility: Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future Must be able to obtain and maintain the required federal public trust clearance for this role Must provide proof of COVID vaccination + Flu vaccination during flu season, or, as an alternative, appropriate documentation that will support either a medical or religious exemption. Compensation: Salary for this position is determined by various factors, including but not limited to, location, the candidate's particular combination of knowledge, skills, competencies and experience, as well as contract specific affordability and organizational requirements. The proposed salary range for this position is outlined below. Salary range: $75,000 - $90,000 Blue Water Thinking offers a comprehensive benefits package including health insurance (medical, dental and vision), paid time off, federal holidays, and matching 401K plan. Our Commitment to Equal Employment Opportunity. Blue Water Thinking, LLC (BWT) is committed to equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law. Applying for this Job: Resume must be submitted in word document format and must include dates in each section (experience, education, certifications...) Candidates must fill out the below form to the best of their knowledge
    $75k-90k yearly 11d ago
  • Research Technology Support Specialist

    Alabama A&M University

    Support specialist job in Normal, IL

    Coordinate, establish, maintain, analyze, troubleshoot, and repair computer systems hardware and computer peripherals. Document, maintain, upgrade or replace hardware and software systems. Establish procedures for supporting and maintaining user account information to include rights, security, and system groups. Troubleshoot and repair basic network problems. Familiar with setup and operation of current technology.Essential Duties and Responsibilities: * Investigate, analyze and develop procedures to resolve hardware and associated software and communications problems on university computer system; performs complex hardware repairs and maintenance on a wide range of pc-based computers and peripherals while developing procedures to support said equipment. * Provide advance hardware technical assistance and support; troubleshoots and resolves system hardware, software, and communications failures and conflicts to include Macintosh software and Hardware. * Evaluate existing computer systems hardware, and perform system upgrades; based on customer needs, customize and test computer systems, and resolve configuration conflicts and errors. * Provide online support while establishing procedures to be used by technicians and analyst in their supporting of other staff, faculty and students. * Research, analyze, and recommend appropriate computer hardware for customized computer configurations. * Review, prioritize, and process problem reports; document the progress of projects. * Familiar with a variety of the field's concepts, practices, and procedures. * Establish procedures for and coordinate asset management using current Help Desk System. * May lead and/or guide the work of other staff or students engaged in similar functions. * Establish procedures for analyst and technicians for troubleshooting and conducting, complex repairs and upgrades of computers and peripherals. * Establish procedures to diagnose the nature and extent of computer problems. * Social media administrator for the College of Agricultural, Life, and Natural Sciences * Perform other duties as assigned. Minimum Position Requirements (including years of experience, certifications, licenses, etc.): * Bachelor's degree in Computer Science, Networking Technology, Engineering or related area * At least three (3) years of directly related experience in the field or in a related area * Assume administrative responsibilities for social media in the College of Agricultural, Life, and Natural Sciences. Knowledge, Skills, and Abilities: * Knowledge of a wide range of computer systems software, applications, hardware, and communications * Knowledge of and provide procedures for advanced computer troubleshooting techniques * Knowledge of customer service standards and procedures * Records maintenance skills * Ability to make administrative/procedural decisions and judgments * Ability to simultaneously coordinate and guide multiple projects * Must be able to troubleshoot basic network related problems. * A wide degree of creativity and latitude
    $39k-66k yearly est. 5d ago
  • TECHNICAL SUPPORT III

    Mindlance 4.6company rating

    Support specialist job in Clinton, IL

    Title: TECHNICAL SUPPORT III Duration: 6 Months Job Description: · Reviews, analyzes, and evaluates information technology systems operations. · May require an associate's degree in a related area and 2-5 years of experience in the field or in a related area. · Familiar with standard concepts, practices, and procedures within a particular field. · Relies on limited experience and judgment to plan and accomplish goals. · Performs a variety of tasks. · Works under general supervision; typically reports to a project leader or manager. · A certain degree of creativity and latitude is required. Required: Deskside support role Windows 10 and Microsoft environment, imaging, PC refresh etc. Additional Information Thanks & Regards' ________________________________________________________________________ ___ Vikram Bhalla | Team Recruitment | Mindlance, Inc. | W : ************ All your information will be kept confidential according to EEO guidelines.
    $33k-43k yearly est. 8h ago
  • Help Desk Technician II

    Longview Capital Corporation

    Support specialist job in Newman, IL

    Job Details Experienced Longview Capital Corporation - NEWMAN, IL Full Time $54500.00 - $67000.00 Salary Up to 50% DayDescription Longview Capital Corporation is looking for dependable, energetic, and motivated individuals to join our team. Longview Capital Corporation is a community-focused Holding Company that provides financial services through subsidiary institutions dedicated to providing personalized banking solutions to individuals and businesses across central Illinois. Longview Capital Corporation's goal is to employ people who are interested in Rural America. Job Summary: The Tier 2 Help Desk Technician provides advanced technical support to resolve complex IT-related issues escalated from Tier 1 support. This role involves troubleshooting hardware, software, and network problems, ensuring minimal downtime and optimal user experience. Key Responsibilities: User Support: Respond to and resolve escalated technical issues from Tier 1 support. Troubleshooting: Diagnose and troubleshoot computer hardware, software, and network problems. Incident Management: Manage and update support requests and incidents in the company's ticketing system. Track progress and ensure timely resolution, keeping users informed on the status of their issues. Collaboration: Work with other IT staff for advanced problem resolution. Hardware Setup: Install, configure, and maintain operating systems and applications. Technical Documentation: Document solutions and create knowledge base articles for recurring issues. User Training: Provide remote and on-site support as needed. Security Support: Ensure compliance with security and data protection policies. Qualifications Required Skills & Qualifications: Education: Associate degree in IT or related field required. Experience: 2+ years of experience in IT support or help desk environment required. Strong knowledge of Windows and common enterprise applications. Familiarity with networking concepts (TCP/IP, DNS, DHCP) is required. Excellent problem-solving and communication skills, both written and verbal. Ability to work independently and in a team environment. Work Environment: Full-time position, standard business hours with occasional on-call duties. Typically office-based, though remote support may be required for some users. Occasional travel to other office locations may be necessary. Office location is negotiable. Options include any of our buildings within our footprint that has available space. Physical Requirements: Ability to sit or stand for long periods. Occasional lifting (up to 25 pounds) for hardware setups or maintenance. Benefits: Holiday Pay, Paid Parental Leave, Paid Time Off, Insurance: (not limited to) medical, vision, dental, logo apparel credit, 401k match Salary: commensurate on experience
    $54.5k-67k yearly 29d ago
  • Access Specialist - Professional Students (DRES)

    University of Illinois Urbana-Champaign, Il 4.6company rating

    Support specialist job in Urbana, IL

    Disability Resources & Educational Services University of Illinois at Urbana-Champaign The Access Specialist will be responsible for working with professional students in their chosen academic program and College to determine academic accommodations, with careful consideration of the program's technical standards, curriculum, and clinical experiences. This position will work with professional students, across all documented disabilities, to determine eligibility for academic adjustments and services, to ensure equal access to curricular and co-curricular opportunities in compliance with the ADAAA and Section 504 of the Rehabilitation Act. The Disability Specialist will hold hours within each of the Colleges the position is a liaison with, to facilitate easy access of the disabled students to DRES. The role is a 12-month, in-person position. Duties & Responsibilities * Advises disabled students in professional programs at the University and instructors in the planning, determination, and implementation of academic adjustments, modifications, and auxiliary aids and services. * Collaborates with faculty, administration, and other professionals across campus to discuss any program standards, curriculum requirements and the implication for full implementation of approved academic accommodations for disabled students. * Advises other campus administrative and service units on the physical, programmatic, informational, and attitudinal access issues relating to the needs of disabled students. * Collaborates with other DRES staff in the ongoing refinement of internal service policies, procedures, and practices. * Counsels/advises students in areas such as accommodation requests for licensure exams and employment applications. * Participates in the development and implementation of disability education training at the University. * Serves as DRES liaison to the College of AHS and other campus departments/units as needed. * Remains current in the knowledge and understanding of the ADAAA, ADA, and 504, as well as OCR and DOE decisions relative to post-secondary services to students with disabilities. * Other duties as assigned. Minimum Qualifications * Master's degree in rehabilitation, education, higher education, disability studies, or closely related field. * Knowledge of and experience in the delivery of ADAAA/504 mandated post- secondary academic adjustments and services for disabled students. * Minimum 1 year experience determining disability accommodations within higher education setting. Preferred Qualifications * Experience working with graduate and professional students in the delivery of academic adjustments and services. Knowledge, Skills and Abilities * Ability to organize, categorize, and prioritize workload effectively and efficiently under minimal supervision. * Ability to foster cooperative relationships across a diverse University community. * Ability to work well with stakeholders, within a diverse, multi-cultural, collaborative environment. Appointment Information This is a 100% full-time Academic Professional position, appointed on a 12-month basis. The expected start date is as soon as possible after the closing date. We strive to provide a competitive salary, considering factors such as available market data, internal equity, candidate experience and qualifications, collective bargaining agreements, and budget constraints. The salary range for this position is $55,000 to $65,000 with the final salary offer determined through a thorough assessment of these elements. Application Procedures & Deadline Information Applications must be received by 6:00 pm (Central Time) on January 15, 2026. Apply for this position using the Apply Now button at the top or bottom of this posting. Applications not submitted through ************************* will not be considered. For further information about this specific position, please contact Bobbie Clegg at ********************. For questions regarding the application process, please contact ************. The University of Illinois offers a very competitive benefits portfolio, depending on the position. Click for a complete list of Employee Benefits. The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify. Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Accommodations may also be requested on the basis of pregnancy, childbirth, and related conditions, or religion. Requests may be submitted through the reasonable accommodations portal, or by contacting the Accessibility & Accommodations Division of the Office for Access and Equity at ************, or by emailing accessibility@illinois.edu. Requisition ID: 1032729 Job Category: Education & Student Services Apply at: *************************
    $55k-65k yearly Easy Apply 41d ago
  • Tech Support

    Bloomington Il School District 87

    Support specialist job in Bloomington, IL

    Tech Support JobID: 2572 Part-Time Temporary Hourly Employees Date Available: ASAP Additional Information: Show/Hide Questions regarding this position can be emailed to Jason Radford, Systems Administrator or contacting ************ to speak with Jason directly. * The start date is ASAP and the end date is May 22, 2026. * This position is expected to work up to 20 hours per week. * The Technology department will review applications as positions are available and will contact applicants to schedule interviews. * The compensation for this position is $15/hour - benefits are not available for this position.
    $15 hourly 60d+ ago
  • PROGRAM SPECIALIST, PART TIME

    Girl Scouts of Central Illinois Inc. 3.6company rating

    Support specialist job in Champaign, IL

    Job DescriptionDescription: Girl Scouts of Central Illinois offers professional opportunities for talented, forward-thinking individuals who share our vision of helping girls and young women change the world for better. Girl Scouting builds girls of courage, confidence, and character who make the world a better place. As a Program Specialist, you would be directly involved in this rewarding mission. The Program Specialist serves Vermillion County and is responsible for ensuring the continuity and growth of programs by developing, implementing, and administering year-round opportunities which meet the contemporary needs of girls ages 5-17, and to work with volunteers to offer membership and program extension. Requirements: Write and maintain outcome based curriculum that delivers the Girl Scout message via the pathway of schools and community partners. Facilitate programs primarily in schools in Vermillion county during the school day based on community assessments and the needs and interests of the girls Develop community collaborations. Ensure program development and implementation as designated by the council, GSUSA, or service unit. Use tools to determine outcome measured results. Ensure the interests, values, and needs of girls of all diverse racial, ethnic, cultural and disabled are reflected through various programming opportunities based on evaluations. Develop and maintain ongoing contact with religious and educational institutions, cultural and racial/ethnic groups, service and professional organizations to enhance visibility, fund development, membership projects, and program options. Participate in budget preparation, maintaining proper records and reports in a timely manner. Implement any data reports necessary to carry out the position. Maintain all Girl program records and paperwork. Responsible for all series program opportunities and working with volunteers to manage these opportunities. Participate in budget preparation and maintaining proper records and reports in a timely manner. Ensure the success of the council by working in partnership with functional units, contributing to a team environment and subscribing to the overall objectives set forth in the council's strategic plan. Interpret and support GSUSA and council policies and standard procedures. Collaborate with the Fund Development Department to secure program related funding. Participate in all required meetings of the council. Carry out goals as established by the council and GSUSA. Ensure diversity and pluralism is embraced and incorporated into the work of the council. Other duties as assigned. PHYSICAL REQUIREMENTS Walking, standing, bending, stooping, reaching and moderate lifting. Must be able to sit at a work station and/or a computer screen for up to 2 hours at a time. Occasional exposure to seasonal weather conditions
    $31k-41k yearly est. 13d ago
  • Group & Community Engagement Specialist

    Aunt Marthas Health and Wellness Inc. 4.2company rating

    Support specialist job in Danville, IL

    Job Description Group & Community Engagement Specialist Department: CCBYS (Comprehensive Community-Based Youth Services) Compensation $23-$24.04/ hourly. Location: Danville, Illinois Reports To: Program Supervisor The Group & Community Engagement Specialist plays a vital role in engaging youth and families through structured group sessions, one-on-one support, and community-based programming. This position maintains a manageable caseload, delivers youth-focused group sessions in school and community settings, and supports ongoing engagement through activities and family events. The Specialist also facilitates group intakes, manages documentation, collaborates with community partners, and contributes to program improvement through youth feedback and participation in peer observations. This role may also provide crisis response backup and represent the program at community events. ESSENTIAL DUTIES AND RESPONSIBILITIES Maintain an active caseload of approximately 15-20 participants, adjusting as directed by the Program Supervisor. Organize and facilitate group sessions within schools and community settings. Conduct group intakes and ensure accurate and timely participant documentation. Plan and execute program-hosted activities and family engagement events. Collaborate closely with community partners to strengthen outreach and participant support. Provide backup crisis response assistance as needed. Participate in peer session observations to support continuous quality improvement. Attend community partner events and represent the program with professionalism and enthusiasm. Collect and analyze Youth Satisfaction Surveys to inform service enhancements. TRAINING and Education REQUIREMENTS Complete all Core Curriculum training(s) required for the position. Comply with Illinois Department of Human Services (IDHS) program standards and requirements for CCBYS. Fulfill all state-mandated reporting laws and maintain compliance with federal and agency training standards. Attend required meetings, workshops, and professional development opportunities as assigned. Bachelors Degree with a Human Services Focus is required. TRAUMA-INFORMED CARE COMMITMENT All team members are expected to incorporate the Five S's of Trauma-Informed Care into their daily practice: Safety - Ensuring physical and emotional safety for clients and staff. Self-Regulation - Managing one's own emotions to support effective client interactions. Supportiveness - Building relationships rooted in respect and compassion. Strengths - Identifying and reinforcing the positive attributes of each client. Self-Care - Maintaining wellness and managing secondary stress responses. COMPENSATION & BENEFITS Competitive Pay: $23-$24.04 hourly - non-exempt Health, Dental, and Vision Insurance Disability & Life Insurance Paid Vacation, Sick Days, and Holidays Retirement Plan Employee Assistance Program (EAP) Employee Discounts on services such as cell phones, restaurants, and more
    $23-24 hourly 18d ago
  • Extra Help Accounting Support

    Illinois State 4.0company rating

    Support specialist job in Normal, IL

    Extra Help Accounting Support Job no: 519060 Work type: On Campus Title: Extra Help Accounting Support Division Name: Finance and Planning Department: Comptroller's Office General accounting support for the Comptroller's Office. Duties may include, but are not limited to, processing financial transactions, reviewing vouchers/purchase orders, and travel reimbursements, and reconciling accounts. Salary Rate / Pay Rate $16.50 - $18.25/hour Required Qualifications At least two (2) years of work experience performing basic accounting duties which included at least six (6) months customer service work experience. Work Hours May only work up to 28 hours per week. Hours will be determined upon hire, but will be within Monday - Friday; 8:00 a.m. - 4:30 p.m. Functional Expectations Must be able to complete the following with or without a reasonable accommodation: 1. Effectively communicate on a daily basis. 2. Remain at a workstation for extended periods. Proposed Starting Date July/August 2024 Required Applicant Documents Resume Please Note: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply" Optional Applicant Documents Certification of Retirement Annuity Please Note: These documents may be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply" Special Instructions for Applicants **This position does not qualify for student employment. Extra Help employees may only work up to 28 hours per week for all University employment. Employees are only paid for hours worked and do not qualify for most benefits including health insurance and retirement, with Illinois State University. However, Extra Help employees are eligible to participate in the University's supplemental retirement savings plans (403b). Applicable retirement information is provided at the time of hire. There is no guarantee that working as Extra Help will lead to or secure permanent employment. In addition, extra help employees may only work up to 900 hours total during their employment. Please fully complete the entire application including, but not limited to, the education and work history portions. Be specific on your work history, including employment dates (if part-time you must list the number of work hours) and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered. Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from within the State of Illinois. Contact Information for Applicants Colette Homan Human Resources ************ ***************** Important Information for Applicants This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources. Illinois State University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at **************. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence. If you are having difficulty accessing the system, please call Human Resources at **************. Advertised: 07/11/2024 Central Daylight Time Applications close: Employee Referral Send me jobs like these We will email you new jobs that match this search. Great, we can send you jobs like this, if this is your first time signing up, please check your inbox to confirm your subscription. The email address was invalid, please check for errors. You must agree to the privacy statement Extra Help Accounting Support Opened07/11/2024 Closes DepartmentComptroller's Office General accounting support for the Comptroller's Office. TEST Current Opportunities Extra Help Accounting Support Opened07/11/2024 Closes DepartmentComptroller's Office General accounting support for the Comptroller's Office.
    $16.5-18.3 hourly Easy Apply 60d+ ago
  • Production Support Technician

    Chevron Corporation 4.8company rating

    Support specialist job in Danville, IL

    Total Number of Openings 1 Chevron is accepting online applications for the position of Production Support Technician at our Danville, IL plant, through December 12th, 2025, at 11:59 p.m. (CST) In this role, you will be responsible for assisting with technical support to Renewable Energy Group with an emphasis on maintaining and improving the quality of the current production and validating the quality of the incoming feedstock. **Responsibilities for this position may include but are not limited to:** + Quality testing of incoming/refined ingredients, in-process products, finished products, and co-products + Perform analytical testing utilizing various laboratory instrumentation including (but not limited to): GC-FID, Karl Fisher titrator, densitometer, ICP, and sulfur analyzer. + Analyze analytical information and communicate the results efficiently and accurately to management. + Perform instrument calibration and verification per manufacturing recommendations ASTM D6751 test methods, and internal work instructions. + Participate in the SCQ program, BQ9000 program, Chevron REG's Quality Program, and FSMA program. + Perform laboratory standard and reagent preparation. + Perform activities related to the continuous improvement of laboratory operations, including testing accuracy and precision in compliance with statistical quality assurance + Troubleshoot instrumentation problems if/when they arise and offer solutions/recommendations for remediation. + Administrative and housekeeping duties. + Recording of testing data in a timely manner. + Perform other duties as assigned. + Manage multiple tasks simultaneously and in a timely manner + Record data and generate reports on a timely basis **Required Qualifications:** + 0-2 years of experience + High School Diploma or equivalent + Valid Driver's License + Microsoft Office Suite (Excel, PowerPoint, Outlook, Visio) + Be available for rotating 8, 10, or 12-hour shift work and overtime + Communicate effectively with management and co-workers (oral and written) **Preferred Qualifications:** + An associate's degree in a science-related field is preferred, or experience in a laboratory setting can be substituted + Analytical ability to identify the root cause of measurement error, comprehension of instrument technical specifications and calibration procedures preferred + JD Edwards + Strong verbal and written communication skills + Demonstrate attention to detail and documentation + Maintain a clean and orderly working environment + Ability to read and follow directions and instructions **IMPORTANT NOTE:** As part of the application process, you will be required to take an assessment that measures aptitude and work styles. We recommend you allow approx. 45 minutes to complete the assessment in one sitting. If you need to exit, your progress will be saved. You will be immediately directed to the testing portal upon submittal of your application, at which point you will have **72 hours to complete the on-line assessment. ** Once complete, your assessment score will be valid for 180 days. Should you re-apply for another Job Requisition within this timeframe that includes the **Laboratory Assessment,** you will be required to complete the application process and then click on the assessment link. This will resubmit your previous results. **Relocation Options:** Relocation **may be** considered within Chevron's parameters. **International Considerations:** Expatriate assignments **will not be** considered. **Regulatory Disclosure for US positions: ** + The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law. Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers. + The anticipated hourly wage for this position is $28.26. + Chevron offers competitive compensation and benefits programs which includes, but is not limited to, variable pay, health care coverage, retirement plan, protection coverage, time off and leave programs, training and development opportunities and a range of allowances connected to specific work situations. + Details are available at *********************** U.S. Regulatory notice: Chevron is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability, medical condition, reproductive health decision-making, military or veteran status, political preference, marital status, citizenship, genetic information or other characteristics protected by applicable law. We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at ******************** . Chevron participates in E-Verify in certain locations as required by law. Chevron Corporation is one of the world's leading integrated energy companies. Through its subsidiaries that conduct business worldwide, the company is involved in virtually every facet of the energy industry. Chevron explores for, produces and transports crude oil and natural gas; refines, markets and distributes transportation fuels and lubricants; manufactures and sells petrochemicals and additives; generates power; and develops and deploys technologies that enhance business value in every aspect of the company's operations. Chevron is based in Houston, Texas. More information about Chevron is available at *************** . Chevron is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or other status protected by law or regulation.
    $28.3 hourly 29d ago
  • Part-time Program Specialist (Decatur, Illinois)

    Greater St. Louis Area Council 3.8company rating

    Support specialist job in Decatur, IL

    Job Details Entry Decatur - Decatur, IL Part Time High School $15.00 - $16.00 Hourly Education Program Specialist Serving Macon, Moultrie, Shelby, and Christian counties in Illinois Council website: ************** Position Overview The mission of the Greater St. Louis Area Council Boy Scouts of America is to prepare young people to make ethical and moral choices over their lifetimes by instilling in them the values of the Scout Oath and Law. We are looking for energetic and outgoing individuals who enjoy working with kids and want a fun job where they can have a positive impact on the lives of children and families in underserved communities throughout St. Louis and surrounding areas. Responsibilities Work directly with youth, leading programs and activities for assigned Scouting units. Conduct field trips, campouts, cultural activities, and other horizon-broadening experiences. Attend council Cub Scout/Boy Scout Advancement Workshops, summer camps, and activities. Participate in council Camp Card and Popcorn fundraisers. Conduct membership recruitment events to register youth members. Identify, recruit, and coordinate training for new adult volunteers to help with meetings and activities. Work with staff and volunteer leaders to design, develop, and implement procedures for selecting and recruiting adult leaders, recruiting and retaining youth participants, and providing a quality unit program. Document program outcomes, youth achievements, attendance, and registration renewals. Qualifications Strong interpersonal, organization, and process-improvement skills Proven ability to work with minimal supervision, exercise of discretion, and independent judgement Must be comfortable with public speaking and interacting with diverse audiences. Excellent people skills, enthusiastic, punctual, responsible, and creative Self-motivated individual with solid time management skills and strong organizational skills High ethical and professional working standards Requirements Must be willing to accept and meet the BSA's leadership and membership standards and subscribe to the Scout Oath and Law. Attained 21 years of age or older unless prohibited by any applicable law. A Scouting background is helpful, but not required for employment. Offers for employment are subject to criminal, reference, and motor vehicle background checks. Compensation All councils are equal opportunity employers. Rate of pay is up to $15.00 per hour, with reimbursement for business mileage at the standard IRS rate. The position of Program Specialist is a part-time position and as such is not scheduled to exceed 30 hours per week of employment. How to apply: Completion of the application process is required. Only the most qualified candidates will be contacted. Employment inquiries: *************
    $15-16 hourly 60d+ ago
  • Community Support Specialist - Decatur, IL

    Heritage Behavioral Health Center 4.0company rating

    Support specialist job in Decatur, IL

    Community Support Specialist - Decatur, Illinois Salary: High School or GED + 5 years' experience: $23.00/hour + 56 paid days off annually Bachelor's Degree: $25.00/hour + 56 paid days off annually Salary is based on education, experience, and licensure or certification Schedule: Full-Time | Every other Friday off (paid wellness day) | Monday-Friday 8 am-5 pm Looking for a career where your work truly matters? Heritage Behavioral Health Center is hiring passionate professionals! About Heritage Behavioral Health Center We are a mission-driven Certified Community Behavioral Health Clinic located in Decatur, Illinois who is dedicated to improving mental health and substance use care to individuals in a multi-county area. We recognize that all individuals at our organization have an impact on client care - regardless of the position they hold. Why You'll Love Working Here: Collaborative mission-driven work environment Every other Friday off - paid wellness days 56 paid days off in your first year Competitive salaries aligned with state and national benchmarks Loan forgiveness eligibility through NHSC At Heritage, we believe in taking care of our staff's needs so that they can concentrate on taking care of the needs of the individuals we serve. Our staff are our greatest asset, and we treat them as such! Your Role: Community Support Specialist - Heritage Behavioral Health Center (Decatur, Illinois) As a Community Support Specialist at Heritage Behavioral Health Center in Decatur, Illinois, you will provide person-centered, community-based mental health services to adults living with a mental health diagnosis. This role focuses on helping individuals achieve stability and independence by delivering support in their homes and community settings, including social service agencies, healthcare providers, and other natural environments. You will serve as a vital link between clients and resources, empowering them to build skills, access care, and improve their overall quality of life. Core Responsibilities: Provide individualized, recovery-oriented support to clients in community settings. Assist clients in developing skills for daily living, symptom management, and community integration. Coordinate care and collaborate with social service agencies, healthcare providers, and other community resources. Support clients in navigating benefits, housing, employment, and transportation services. Document services accurately and timely in compliance with agency and regulatory standards. Monitor client progress and adjust interventions based on evolving needs and goals. Respond to crises and provide de-escalation support when necessary. Advocate for client needs and promote self-determination and empowerment. Positions are available in the following departments: Housing First - Mental Health and Substance Use Specialty Courts - Mental Health and Substance Use Community Support - Mental Health Knowledge, Skills, and Abilities: Knowledge: Understanding of mental health diagnoses, recovery principles, and community-based care models. Familiarity with local social service systems, healthcare resources, and benefits programs. Skills: Strong communication and interpersonal skills for engaging diverse populations. Ability to build trust and maintain professional boundaries. Organizational and time-management skills to handle multiple priorities in a dynamic environment. Crisis intervention and problem-solving skills. Abilities: Work independently in community settings while maintaining accountability. Adapt to changing client needs and environments. Use technology for documentation and communication effectively. Demonstrate cultural competence and sensitivity to individual differences. Qualifications High School Diploma or equivalent plus 5 years of supervised mental health or social service experience Bachelor's degree in social work, psychology, education, or human service field preferred Minimum of 21 years of age A valid driver's license, reliable means of transportation, and proof of automobile insurance. Heritage also offers the following with this position: Generous Time Off : Vacation, sick, personal, and holiday leave Wellness Benefits: Every other Friday off paid, Employee Assistance Program (EAP), and fitness reimbursement Insurance: Health, dental, vision, flex spending accounts (healthcare, dependent care), and additional life insurance. Health insurance includes substantial agency contributions toward the cost. Retirement: 401k and Roth Professional Growth: Tuition assistance and continuing education opportunities Loan Forgiveness: Eligible through the National Health Service Corp Ready to make a difference? Apply today and join a team that cares about your well-being as much as the individuals we serve!
    $23-25 hourly Auto-Apply 6d ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Support specialist job in Bloomington, IL

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $38k-53k yearly est. 60d+ ago
  • Research/Applications Specialist

    Alabama A&M University

    Support specialist job in Normal, IL

    This position will identify and research individual, corporate, and foundation donors/prospects for major and endowed gifts, special project funding, and annual support. Responsible for writing and running Advancement reports for staff members and the integration of Advancement's software systems with the Office of Information Technology (IT). Provide reports about specific donors, prospects, and a variety of gift/pledge reports containing an analysis of information gathered from public and internal sources while providing technical support for advancement staff.Essential Duties and Responsibilities: * Assume primary responsibility for meeting the prospect identification and research needs of development staff, enabling them to meet fundraising goals. * Meet regularly with these individuals to develop prospect identification, cultivation, solicitation, and overall fundraising strategies, keeping abreast of their activities and the initiatives and programs underway.| * Consult with development staff to determine feasibility of research requests and special projects. * Advise development staff about new prospect possibilities as appropriate or requested. * Use both standard and novel prospect research techniques and tools to identify new prospects and complete donor background requests, including periodical and electronic screening and/or information provided by the prospect or his/her organization. * Create profile reports tailored to needs of individual development programs. * Maintain policies and procedures for the prospect research program. * Utilize central development database to track/store profile data. * Provide technical support of computer applications (e.g. Banner Advancement, Smart Call, Donor Search, etc.) to ensure availability, efficient and effective use. * Manage alumni/donor database system to ensure timely upgrades, security and maintenance in accordance with IT policies. * Work closely with the Director of Development to identify and understand Advancement's objectives and ensure that these objectives are met with the best possible use of resources. * Oversee data integrity and standards of Advancement systems. * Conduct training for Advancement staff for report writing, wealth screening, and other applicable areas specific to Advancement. * Development of constituent reports and management dashboards. * Other duties as assigned by Director of Development. * Strategize with development staff regarding prospect identification and collaborates to develop donor prospect reports appropriate to departmental needs. * Collaborate with IT in support of the Banner Advancement module Minimum Position Requirements (including years of experience, certifications, licenses, etc.): * Bachelor's degree * At least three (3) years of experience in technical application, Ellucian Banner or other related software, sales, and/or prospect research. * Experience in Microsoft Office and Windows server environments.Knowledge, Skills, and Abilities: * Strong written and verbal communication skills * Attention to detail, an aptitude for logical thinking * Commitment to professional ethics, and the ability to interact with development staff as well as experience working in an IT and/or fund raising environment| * Understanding of relational database systems * Experience in SQL report writing * Strong verbal and written communication skills * Ability to prioritize and multi-task * Ability to make sound judgment * Demonstrate the ability and fortitude to identify unknown sources * Extensive computer skills, including proficiency with Microsoft office software, Banner Advancement module, searching on-line databases, report writing, and the Internet * Demonstrate ability to work in a team environment and meet goals in a timely manner * Must have the ability to multi-task in a fast pace environment and maintain confidentiality of all donor records and other sensitive information * Expected to exert initiative and sound judgment in carrying-out related responsibilities within the framework of Development and IT data policies and procedures
    $58k-93k yearly est. 5d ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Support specialist job in Bloomington, IL

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $28k-36k yearly est. 8h ago
  • GA Pre-professional - America Reads/America Counts - Fall/Spring 2024-25

    Illinois State 4.0company rating

    Support specialist job in Normal, IL

    GA Pre-professional - America Reads/America Counts - Fall/Spring 2024-25 Job no: 519028 Work type: On Campus Title: GA Pre-professional - America Reads/America Counts - Fall/Spring 2024-25 Division Name: Academic Affairs Department: Financial Aid Office Campus Location: Normal, IL Job Summary The Pre-professional graduate assistants are involved in the hiring process of tutors and ensuring that tutors are trained adequately to serve the community. They provide service to local families, working with school districts and after-school programs to identify students in need of program support. Duties include collaboration with local teachers to identify time slots needed and matching the availability of tutors along with the specific tutoring skills needed. Our GAs are also required to conduct site visits each semester to observe and evaluate each tutor, addressing any issues that arise. Duties also include gathering and compiling annual statistics that are provided to the Center for Civic Engagement and to the Provost Office in support of their annual report. Supervisory responsibilities include managing the weekly group chat with tutors, resolving issues and providing guidance and recommendations to tutors based on the group discussions. Due to the nature of this program, the GA's complete administrative tasks for payroll processing each pay period, communicating with parents and teachers to validate the hours submitted and ensuring accurate submission of the tutors' time. This position provides GAs with mid-level supervisory experience. They encounter situations where they must use professional judgment in advising tutors in difficult situations, resolving matters that involve disgruntled tutors or families, analyzing policies and procedures of the program because of feedback from families and educators. These pre-professional positions work closely with the Program Coordinator in reviewing policies and procedures of the program and are involved in making recommendations of changes to the policies and procedures. The Pre-professional graduate assistants serve as a resource to tutors and provide and secure additional resources for tutors, sometimes including assistance with developing lesson plans. GAs may also serve as a tutor for elementary students (from Preschool through 9th grade) in reading and/or math. Locations include the Illinois State University campus, local schools, public libraries, community centers, and after-school programs. GAs also perform other duties as assigned. This position can be 28, 20, or 10 hours/week depending on need each term. Salary Rate / Pay Rate $1473- Required Qualifications 1. Eligible for appointment as per the requirements in the Graduate Assistant Handbook which can be found at ***************************************************** 2. Must be a degree-seeking graduate student at Illinois State University in Communication Sciences and Disorders, Education (all plans), Family and Consumer Science, Human Development, Nurse Practitioner, Psychology, and the Social Work/School Social Work program. 3. Experience with working with children (tutoring and/or mentoring). 4. Professional oral and written communication skills. 5. Proficiency with Microsoft Office products and ability to learn the ISU Student Information System. 6. Ability to perform tasks with limited supervision, attend to detail and remain organized. 7. Professional interpersonal skills for interacting with ISU faculty, staff, and students, as well as parents, school personnel, and children. 8. Ability to take initiative and creative control of an assignment and implement strategies to carry out the necessary tasks. 9. Ability to provide your own transportation for off-campus sites. The program assistant will tutor approximately 7-10 hours per week, enter bi-weekly posts in the tutor “group chat” website with the remaining hours spent completing administrative tasks. 10. Federal Work Study eligibility is required. 11. Must be registered for at least 3 credit hours during the summer semester. Preferred Qualifications 1. The preferred applicant will be able to apply complex regulations and adjust to new tasks 2. Candidates with bilingual skills (fluency in Spanish) are also preferred. Program assistants with these skills will be expected to assist with in-person, email, and phone communication with Spanish-speaking families as well as translation of documents as needed. Work Hours 1. The work hours are those in the posting for this position: Monday through Friday between 8:00 a.m. and 7:00 p.m., and Saturdays from 9:00 a.m. through 5:00 p.m. (These hours are optional for required tutoring placements. Graduate assistants could be scheduled to provide academic support during these times, if appropriate/approved by the Program Coordinator). 2. Graduate assistants are expected to cover office hours between 8:00 - 4:30 p.m., Monday through Friday. The Program Coordinator will create/update this schedule to meet the needs of the program. Schedules will not conflict with graduate assistants' class/program commitments. Functional Expectations 1. Effectively communicate on a daily basis. 2. Remain at a workstation for extended periods. Proposed Starting Date August, 2024 Required Applicant Documents Resume, Cover letter, Reference List Please Note: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply" Special Instructions for Applicants Note: If you have not yet been assigned a University ID, but are interested in applying for this graduate assistantship, please proceed with the graduate assistant application process. For the first question regarding your University ID, simply enter in nine (9) zeros (e.g., 000000000). You must be eligible for employment in the United States and at Illinois State University and/or for the number of hours required for the position. Illinois State University student employees are restricted to no more than 28 hours per week of on-campus employment for all positions held. International students are restricted by their visa status to no more than 20 hours per week of on-campus employment when the university is in session but may work up to 28 hours per week when the university is not in session. Please contact the Office of International Student and Scholar Services for guidance on visa restrictions on work hours. The University cannot grant exceptions to visa status rules/laws. Contact Information for Applicants Adriana Reyes, ***************** Important Information for Applicants This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources. Illinois State University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at **************. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence. If you are having difficulty accessing the system, please call Human Resources at **************. Advertised: 07/15/2024 Central Daylight Time Applications close: Employee Referral Send me jobs like these We will email you new jobs that match this search. Great, we can send you jobs like this, if this is your first time signing up, please check your inbox to confirm your subscription. The email address was invalid, please check for errors. You must agree to the privacy statement GA Pre-professional - America Reads/America Counts - Fall/Spring 2024-25 Opened07/15/2024 Closes DepartmentFinancial Aid Office The Financial Aid Office is hiring a Pre-professional Graduate Assistant for the America Reads/America Counts Program. TEST Current Opportunities GA Pre-professional - America Reads/America Counts - Fall/Spring 2024-25 Opened07/15/2024 Closes DepartmentFinancial Aid Office The Financial Aid Office is hiring a Pre-professional Graduate Assistant for the America Reads/America Counts Program.
    $1.5k weekly Easy Apply 60d+ ago

Learn more about support specialist jobs

How much does a support specialist earn in Champaign, IL?

The average support specialist in Champaign, IL earns between $29,000 and $67,000 annually. This compares to the national average support specialist range of $25,000 to $64,000.

Average support specialist salary in Champaign, IL

$44,000

What are the biggest employers of Support Specialists in Champaign, IL?

The biggest employers of Support Specialists in Champaign, IL are:
  1. AHW
  2. Rosecrance
  3. Patterson Companies
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