Technical support engineer jobs in Maine

Job Description In 2026, the Judicial Branch will be implementing its new case management system -- Maine eCourts -- to approximately 80% of court locations throughout the state of Maine. The ideal candidates will provide comprehensive technical support during the statewide Maine eCourts implementations. Using written training materials and court knowledge bank resources, the CMS Technical Support Specialist will provide on-site support to clerks of the court at multiple court locations, troubleshoot user difficulties, provide instruction, identify potential system functional limitations for the project management team, and analyze technical ability and training needs of users. The successful candidate will combine technical proficiency with keen interpersonal skills, demonstrating an ability to guide judicial staff through complex technological changes with patience, expertise, and professionalism. TRAVEL REQUIRED STATEWIDE. HOME BASE OF AUGUSTA AREA (MAINE) IS PREFFERED. Only candidates living within an hour commute of Augusta will be considered. What you'll be doing: Provide accurate and complete answers to general use and environment questions in a timely manner Serve as the point of contact for technology support and services Serve as the point of integration between the business functions of the department and the technology requirements of the department. Provide desktop computer support Ensure that all work is documented for future reference. Follow quality standards. Ensure effective and reliable backups are being performed. Proactively address customer needs. Communicate accurate and useful status updates. Evaluate and/or recommend purchases of computers, network hardware, peripheral equipment, and software Investigate user problems, identify their source, determine possible solutions, test and implement solutions Investigate user problems, identify their source, determine possible solutions, test and implement solutions What we're looking for: Experience in a similar role, supporting end-users and Miscrosoft products Strong trouble shooting and customer service skills Ability to effectively work in a team environment Strong communication skills; both written and spoken

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Job Description Key Results Area #1: Take Ownership of the Customer's Technological Success Provide fast response times for customers Build positive relationships with customers Serve as primary contact for a select group of customers Ensure customer data and networks are maintained with industry best practices Design, estimate, quote, and implement solutions to solve customers' problems Interact with the accounting department to describe value for the work performed Key Results Area #2: Being a Valuable Team Member Provide a good example of S. J. Rollins culture and values Be on time for work and scheduled meetings Participate in regular team and company meetings Take responsibility for personal and career development Take responsibility for the training and education of less experienced team members Entry Knowledge Meet or exceed responsibilities and expectations of Technical Support Specialist Skill Level A fully trained and experienced Senior Technical Support Specialist will have basic technical knowledge of SJR “full stack” products and services as well as be able to solve issues related to: Printer configurations; Email/Outlook user configurations; QuickBooks multi-user troubleshooting; Active Directory and Group Policy; Troubleshooting of Wi-Fi, switch, and firewalls; Desktop & laptop troubleshooting, hardware, and software. Responsibilities Minimal assistance from System Administrators Solve 90% of help desk tickets on a regular basis Complete preventative maintenance for a select group of customers Assist Team Leader and System Administrators on projects Fully complete onsite appointments and assigned tickets/tasks Effectively communicate problem and solution with Client and Team Leader Estimate and quote basic sales for any non-hosted products in inventory Recognize business opportunities from client communication and forward to Team Leader Expectations Adhere to policies and procedures as outlined in the Employee Handbook Meet or exceed the billable hours per day expectations established at each performance review Best indicator of success is to work 5 days a week and be on time for work each day Show a good attitude towards people and a willingness and passion to learn new skills Demonstrate critical thinking and decision-making skills while working towards a solution Minimal reliance on senior technicians for assistance on increasingly more complicated tasks Manage time efficiently self-assigning work from the ticket system and coordinating projects with Team Leader and clients Demonstrate a full understanding of all hosted products/services and inventory product lines Receive a very low call back rate from clients Develop strong relationships with clients and serve a select group as primary contact Benefits: Health Care Dental Retirement Plan Profit Sharing

Diodes Incorporated (Diodes) is seeking a detail-oriented, motivated IT Technician to be part of our dedicated and talented team. In this role you will be the first point of contact for employees experiencing technical issues in a high-tech manufacturing environment. The ideal candidate is an excellent problem-solver with strong communication skills and a passion for providing outstanding customer service. This position is located in South Portland, Maine and reports to the US Infrastructure Manager. Principle Duties and Responsibilities: Continually monitoring service tickets and ensuring they are worked on in a timely manner. Maintain records of user interactions, problems and solutions; document new processes and new fixes and share with the team to improve future support efforts. Maintain and repair current desktop and laptop hardware, software, and accessories. This includes installing and configuring new equipment and managing inventory. Set up new employee workstations, install operating systems, software, printers, and other peripherals. Teach users how to use new systems and software effectively. Work with vendors who support commercial copiers and plotter printers and replace desktop Inkjet and laser printers and Zebra label printers as required. Use NetAlly to test LAN drops, determine the correct subnet, and other 1st level network support issues. Escalate any unresolved issues to team and Infrastructure Manager Work will also be conducted within cleanroom environment which requires adherence to strict contamination control protocols essential for our semiconductor operations. This requires deep attention to detail to Diodes' Standard Operating Procedures (SOPs), gowning protocols, safety regulations, etc. Follow all 5S procedures inside the cleanroom and in the office area. Assist with IT during office moves and set up and provide meeting assistance and conference room support when needed. May be required to work holidays and extra hours depending on support requirements and coverage needed. Assist with special projects and other duties as assigned. Knowledge, Skills, and Abilities: Proven experience as an IT Technician, Help Desk Technician or relevant position is a plus. Practical/working knowledge of various back-up and imaging utilities, eg: Acronis, Clonezilla, etc. Strong hardware knowledge of Dell, Lenovo, and black-box Desktops and Laptops; HDD/SSD replacement, RAM upgrades, and more. Understanding of Windows installation and upgrade processes from all Windows versions: 3.X, XP, Vista, 7, 10, and 11. Strong technical knowledge of software, operating systems (Windows, mac OS), Microsoft software support, web browser support, SharePoint, Windows Client software Must understand technical manuals, procedural documentation, and OEM guides and have extensive equipment support experience The ability to diagnose problems and identify root causes in a fast-paced manufacturing environment. Ability to multitask, prioritize requests, work under pressure, and manage time effectively in a fast-paced environment. Excellent verbal and written communication skills to explain technical issues to both technical and non-technical staff. Must have a positive attitude and friendly, approachable disposition, even when under pressure. An associate or bachelor's degree in computer science or a related field is preferred. Must have CompTIA A+ and/or Cisco (CCNA) certifications The role requires physical work, such as lifting equipment, and working in tight spaces. Diodes Incorporated (Nasdaq: DIOD), a Standard and Poor'sSmallCap 600 and Russell 3000 Index company, is a leading global manufacturer and supplier of high-quality application specific standard products within the broad discrete, logic, and analog semiconductor markets. Diodes serves the consumer electronics, computing, communications, industrial, and automotive markets.

Job Details Portland Office - Portland , ME Full TimeDescription Verrill is actively reviewing resumes for a Help Desk Technician in our Portland Office in Maine. As one of New England's top full-service law firms, we are interested in hiring talented individuals to join our team. Verrill offers a competitive salary and benefits package, as well as a supportive work environment in which our employees can grow and prosper both professionally and personally. This full-time, non-exempt position will be the primary point of contact for assigned applications and systems, including hardware and software issues. Responsibilities may include application operation and troubleshooting, document processing assistance, technical research, configuring and troubleshooting hardware, and audio/video equipment support. This position includes training of attorneys and professional staff, either one-on-one or as an instructor in our internal technical training program when appropriate. Previous help desk experience is preferred. The ideal candidate will have advanced computer skills (including Word, Excel, and PowerPoint), strong organizational skills and the ability to learn independently. A college degree in computer science, information technology or related field is preferred. A commitment to providing superior customer service is essential. Candidates must enjoy problem solving and working with others to find effective solutions to computer related issues. Previous law firm experience is a plus. Applications will be reviewed in the order they are received, and the position will remain open until filled. Need help applying? Please contact the Talent Acquisition Team. Verrill is an Equal Opportunity Employer. We encourage applicants from all cultures, races, colors, religions, sexes, national or regional origins, ages, disability status, sexual orientation, gender identity, military, protected veteran status or other status protected by law.

Hours: 40 Pay Details: $86,840 - $139,360 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: TD Wealth Job Description: The Trade Operations Senior Support Specialist is responsible for the strategic and operational oversight of the trading desk, ensuring adherence to regulatory requirements, risk management practices, and timely execution of trading activities. This leadership role serves as a key point of escalation and governance, maintaining rigorous standards of compliance and operational excellence. Depth & Scope: * Provides oversight of trading rules and system configurations in the Pershing Platform to ensure accurate and compliant trade processing * Manages and oversees regulatory reporting requirements, including but not limited to CAT, CAIS, TRACE, and other mandated reporting obligations. * Ensures adequate staffing levels and resource allocation to handle live trading orders efficiently and meet service level standards * Supervises and participates in the review and release of flagged live orders, acting as a dual control for higher-risk transactions to mitigate operational and market risk * Reviews and grants approvals for trade exceptions and non-standard transactions * Maintains oversight of key risk metrics and escalate issues as necessary to senior management * Leads the development, maintenance, and enhancement of policies, procedures, and desk-level controls to comply with regulatory and firm requirements * Acts as the regulatory change management lead, assessing and implementing required changes to processes, systems, and reporting in response to new or amended regulations * Partners with Compliance, Risk, Technology, and other business units to ensure trading activities align with internal standards and external regulatory expectations * Provides guidance, training, and mentorship to trading support staff to promote a culture of risk awareness and operational excellence * Assists in identifying, investigating and resolving trade errors by coordinating with advisors and support teams, helping to minimize financial exposure and prevent reoccurrence Education & Experience: * An undergraduate degree in a relevant field is preferred however candidates with significant directly related professional experience will also be considered. * 5+ years industry experience * Series 7 and 24 OCC: * This position is with a FINRA member, broker and/or dealer and is subject to the requirements of FINRA and Securities Laws. May (or may not) be a registered position under FINRA. * Must be eligible for employment under standards established by FINRA. Subject to the investigation and verification requirements of FINRA Rule 3110(e), including: the Firm's obligation to investigate the good character, business reputation, qualifications and experience of an applicant for registration before applying to register the applicant with FINRA and filing the applicant's Form U4 with the CRD, and before representing on the applicant's Form U4 that it has conducted this investigation and verified the accuracy and completeness of the information contained in the applicant's Form U4; and the Firm's obligation to verify the accuracy and completeness of the information contained on the applicant's Form U4, no later than 30 calendar days after the Form U4 is filed with FINRA. * Satisfactory results on a criminal background check, credit report check, civil litigation search, and regulatory agency or self-regulatory organization enforcement action search, and statements/certification from job applicant regarding administrative, civil, and/or criminal findings by any government agency/authority or self-regulatory organization, are required by federal law for this position. Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% * Domestic Travel - Occasional * International Travel - Never * Performing sedentary work - Continuous * Performing multiple tasks - Continuous * Operating standard office equipment - Continuous * Responding quickly to sounds - Occasional * Sitting - Continuous * Standing - Occasional * Walking - Occasional * Moving safely in confined spaces - Occasional * Lifting/Carrying (under 25 lbs.) - Occasional * Lifting/Carrying (over 25 lbs.) - Occasional * Squatting - Occasional * Bending - Occasional * Kneeling - Occasional * Crawling - Never * Climbing - Never * Reaching overhead - Occasional * Reaching forward - Occasional * Pushing - Never * Pulling - Never * Twisting - Never * Concentrating for long periods of time - Continuous * Applying common sense to deal with problems involving standardized situations - Continuous * Reading, writing and comprehending instructions - Continuous * Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.

The Support Technician's primary responsibility is to provide quality phone support to both dealer and Kardex Remstar technicians as well as end users. You will be the factory level technical support for Kardex Remstar products in North America. The Service Support Technician reports directly to the Director of Service. There will be occasional expectation to provide on-site support for Kardex Remstar Equipment(less than 10% travel). Some international travel may be required for training(less than 5%). Your tasks * Factory level technical support for Kardex Remstar products. * Handle technical questions and concerns over the phone, email, or occasionally in person. * Troubleshooting issues with technicians/end users and escalating the problem to other technical personnel when appropriate. * Electrical troubleshooting of low voltage control and 230-600VAC 3 phase power circuits. * Mechanical Troubleshooting of chain and belt drive systems. * Manage multiple tasks with varying levels of priority. * Track equipment issues and troubleshooting steps on a per incident bases. * Update/create technical documentation and procedures as needed. * Perform service and support on storage and retrieval systems in the field and in house.(Less than 10% travel). * Attend training courses/seminars as needed. * Some training may occasionally be at our factories in Germany. * Train dealer technicians and end users on occasion. Abide by all safety requirements. Your profile

Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. Provides hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance to Military OneSource program users for the program's cloud computing environment, desktop applications, and cloud-based telephony client, resolving support requests while meeting customer satisfaction and continuous service delivery demands. **Job Responsibilities** + Assists users with logged IT-related incidents when called upon. + Responsible for taking ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible, usually by remote diagnosis on the phone or via Internet online support. + When necessary, elevates issue to the appropriate Tier III resources for cloud computing orcloud-based telephony support. + Maintains excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization. + Plans and implements complex changes on production systems. + Analyzes and assesses the impact and risk of complex risk changes on production systems. + Resolves escalated Level 1/2 incidents affecting the operation/availability of production systems, through troubleshooting and implementing the most complex fixes. + Installs, configures, patches and maintains appropriate technologies (e.g. servers/databases/network/ storage/software solutions). + Performs major upgrades of systems and associated products/software solutions. **Minimum Qualifications** + US citizen and fluent English speaker + Current, active DoD Secret Security Clearance + Bachelor's degree and 5 years of experience providing computer/network user support in a help desk environment (additional 4 years of work experience may be considered in lieu of Bachelor's degree) + Excellent customer service and communications skills + Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project). **Other Job Specific Skills** + Strong knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. + Applies standard methodology, techniques, procedures and criteria. + Ability to analyze, troubleshoot and resolve complex system hardware, software or networking related problems. + Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. + Exceptional customer service skills. + Experience with cloud infrastructure, digital workspace, and storage technology. + ITIL Foundations + AWS Cloud Practitioner + CompTIA A+ CompTIA Cloud **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $28.51 - $41.35 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Job DescriptionDescription: Technical Support Specialist - Information Technology (Compotech Inc.) Clearance: • U.S. Person required (ITAR/Export) Employment Type: Full-time Travel: ~ Minimal between Brewer and Orono locations Reports to: Information Technology and Networking Manager, Digital Solutions Compotech's Digital Solutions Team builds mission-grade software, Artificial Intelligence, and Machine Learning solutions for national security and critical industries. We partner with DoD stakeholders to deliver operational outcomes fast. Role Overview Own the day-to-day troubles of Compotech users and computing environment. You'll get the chance to work in Active Directory, tweaking and making Group Policies, utilizing Intune environment and other Microsoft online suites, along with working with firewalls, switches and wireless environments. You will be part of the backbone of supporting our information Technology to support our employees and DoD partners. What You'll Do User Support: Serve as the first line of response for hardware, software, and network issues; troubleshoot Windows, Linux, and productivity applications. System Administration: Manage Active Directory accounts, group policies, Exchange/Office 365 services, and endpoint security tools. Incident Management: Track, resolve, and document tickets in the ITSM system; escalate complex issues to senior IT staff or vendors when necessary. Endpoint & Network Support: Configure laptops, desktops, and mobile devices; provide basic support for switches, firewalls, and VPNs. Security & Compliance: Support multi-factor authentication, patching, and vulnerability remediation; and NIST 800-53/171 controls. Deployment & Maintenance: Install, configure, and update hardware and software; assist in maintaining imaging processes and system builds. Monitoring & Reliability: Support monitoring tools to ensure availability and performance of systems; perform proactive checks and maintenance. Documentation & Training: Develop and maintain IT knowledge base articles; train users on secure and effective use of IT systems. Collaboration: Work closely with support staff, engineering, and operations teams to support specialized development and mission workloads. Continuous Improvement: Recommend enhancements to IT processes, security, and tools for greater efficiency and resilience. Work on projects that have been recommended and prioritized for optimal success and company growth. Help teach Interns and set up the success of our next generation of information technologists. What You Bring Degree and 3+ years or 5+ years in IT technical support, system administration, or helpdesk environments. Strong troubleshooting skills across Windows 11, Windows Server, and Office 365. Experience with Active Directory, Group Policy, and identity management. Familiarity with networking fundamentals (TCP/IP, VLAN, DHCP, VPN). Knowledge of endpoint protection, patch management, and security best practices. Ability to prioritize tasks, work independently, and support multiple users/sites. Excellent communication skills for both technical and non-technical audiences. Nice-to-Have Experience supporting DoD or defense-industry IT environments, HIPAA, or other significant compliance. Exposure to CMMC, NIST 800-53/171 requirements. Familiarity with Azure Active Directory, Intune, and hybrid identity management with GCC High environments. Linux experience Powershell Certifications: CompTIA Security+, Network+. What We Offer Compensation: Competitive Market Salary for experience level and history + performance-based incentive; equity considered for high impact. Benefits: Medical, dental, vision, 401(k) with match, PTO. Environment: Mission-focused team, modern tooling, Growth Opportunity: Advancement based on performance and potential-paths to Senior Project Manager/Program Manager, Portfolio Operations, or Delivery Director as scope and requirement scales. Compotech Inc. is an Equal Opportunity Employer. Employment is subject to background checks and, where applicable, clearance and export-control requirements. Requirements: Must be a US Citizen

Level 3 Technical Support Engineer Portland, ME (Onsite) Job Type: Full-Time Join Netsurit Where Technology Meets Ambition Step into the future with Netsurit, ranked #305 on Inc. 5000 Americas Fastest-Growing Private Companies and winner of the 2024 Global MSP501 Top 500 Managed Service Providers! We are not just solving IT problems we are shaping the future of AI-powered innovation. Help us design, implement, and scale intelligent solutions that empower businesses to automate processes, uncover insights, and accelerate growth. You will leverage tools like Microsoft Copilot, Azure AI, and custom machine learning models to turn data into meaningful business outcomes. Please share your experience and knowledge in AI as part of your application we would love to see how you can help us drive what's next! About the Role: As a Level 3 Technical Support Engineer, you will be the go-to expert for advanced technical challenges, delivering high-end proactive and reactive support for Netsurit's client portfolio. You'll lead projects, mentor junior consultants, and ensure client environments are secure, resilient, and future-ready. What You will Do: Design and implement projects based on client requirements and scope Perform infrastructure security analysis and reporting Create client documentation and policy design Manage incidents, problems, and service requests using ITIL best practices Apply Change Management where necessary Deliver technical workshops and mentor junior team members Stay ahead of emerging technologies and AI-driven solutions What we are looking for: 3 - 5+ years in IT & Networking with formal IT qualifications (Microsoft role-based certifications preferred) Hands-on experience with Microsoft technologies: Office 365, Microsoft 365, Azure, Hyper-V / VMware Strong knowledge of TCP/IP networking, VLANs, firewalls, managed switches, and routers Solid understanding of network security, malware/ransomware prevention Familiarity with ITIL Framework and ITSM systems Minimum 1-year onsite experience at a client location Passion for IT, strong problem-solving skills, and eagerness to learn and grow Bonus Points For: Experience with AI technologies (Microsoft Copilot, Azure AI, ML models) Project leadership and client consulting experience Why Netsurit? Work with cutting-edge technologies and AI innovation Be part of an award-winning, fast-growing global MSP Opportunities for professional development and certifications Collaborative team culture that values your ideas Competitive compensation and benefits Ready to take your career to the next level and help us drive what is next in AI? Apply today and join a team that it is redefining IT and innovation!

As a people first values-based culture, we provide free weekly wellness sessions focused on our employee's physical and mental wellbeing, and flexible work arrangements. We offer a generous employer 401k match and an employee stock purchase plan for long-term financial wellness. Our full array of health, financial and voluntary benefit programs are what you would expect from a recognized Best Place to Work. As a member of the Dechra Group IT team, the IT Technician will be responsible for providing technical support to include general IT related triage, helpdesk driven workloads, account management, systems monitoring. Provide tier I support for all hardware including workstations, servers, general infrastructure systems, peripherals, operating systems, and applications in accordance to company policy and established standards and procedures. The IT Technician will provide hands-on technical support of local site employees and remotely assist employees across North America including Mexico and Canada, reporting to the IT Manager and will work closely with Group IT colleagues at other sites to implement, maintain, and enhance a broad spectrum of technology solutions. Must possess the technical experience and aptitude to work on multiple levels of the technology stack (infrastructure hardware, operating systems, applications) within a wide variety of hardware/software solutions. The IT Technician will need to be able to work independently under minimal supervision, and at times during non-business hours. Key Responsibilities Ensuring that all employees, customers and stakeholders receive a first class level of service in relation to IT incidents and service requests. Providing First and Second Line support for software and hardware fault resolution. Adhere to established IT department standards and procedures as set forth by the IT Director and local IT Manager. Deployment of new hardware and software assets based on the IT department standards. Ensure regional site documentation is accurate and up to date at all times. Deployment new assets in line with the company's hardware refresh policy. Remote support using software support tools, telephone, or desk side support. Escalation of incidents to line management as required. Interaction with Incidents and requests in the helpdesk call handling system. Use existing procedures to solve routine or standard problems. Research and discover new technology solutions. Evaluate and recommends methods and tools for streamlining and improving the established IT processes. Competencies Strong Technical Aptitude Strong Customer Service Strong Problem Solving Learning Agility Flexibility Results Focused Self-Starter Work independently Behavior and Values (D) Dedication - committed to delivering excellence (E) Enjoyment - enthusiastic and results driven (C) Courage - able to take calculated risks (H) Honesty - honesty and integrity (R) Relationships - team player (A) Ambition - willing and able to go the extra mile Skills Knowledge of a broad range of technologies and their applications Experience installing, configuring and maintaining a wide variety of hardware and software Experience working in an IT role supporting local and remote users Experience with technical writing for IT procedures and network diagrams Good interpersonal skills Able to work independently and reliably in a dispersed geographic IT team with minimal supervision Able to multi-task and deliver under pressure Qualifications Prefer 5 years hands on IT experience within a mid-sized corporate environment. Prefer college degree in Information Systems AND/OR recognized current IT certifications (MCSE, CCNA, etc.). Knowledge and Experience - Essential Microsoft stack - O365, Active Directory, Group Policy, NTFS, WSUS, Server 2012- 2016, Windows 10, SCCM, Exchange 2016, Teams, InTune Hardware - Microsoft SurfacePro tablets, Lenovo desktops, HP servers, HP/Aruba switches, Cisco Meraki access points, access control systems, IP camera systems VMWare vSphere vCenter Avaya IPOffice Server Edition and SIP devices Networking (Demonstrable TCPIP knowledge, DNS, DHCP) Remote access/control solutions (TeamViewer, Cisco AnyConnect VPN) Trend Micro Antivirus Cisco ASA/Firepower and UmbrellaDNS Malware remediation HelpDesk systems Knowledge and Experience - Desirable Seasoned IT Technician with experience in both large and small environments Passion for learning new technologies Experience working within an international company Cloud based solutions experience Experience with PowerShell scripting, command line tools, event log parsing, native windows troubleshooting tools, monitoring tools Additional Details Occasional travel may be required

Here at GoNetspeed, we believe in the power of connectivity. We believe that life doesn't wait for us to catch up. We believe that providing the fastest and most reliable Internet to the communities we serve means committing to the present and building for the future. And we believe that our amazing team of employees are the key to our future and vision of connecting communities for today and for whatever comes next. If this excites you, come and join our team. Technical Support Technician position will be a key position within GoNetspeed's Network Operations Center. This person will be responsible for providing Level I and potentially some Level II troubleshooting and technical assistance in the areas of our voice-switched, optical transport and Internet and IP based networks for both our ILEC and CLEC operations. This person will directly report to the Technical Support Manager and will interface with the other work groups as needed. Essential Job Functions:Basic overall:Clearly documenting ALL calls via our Ticketing System.Communicating complex technical issues to customers in an easy-to-understand manner.Respond professionally and proficiently to internal and external customers.Perform customer call backs as appropriate and small business customer support.Proactively monitor all in-service Systems and respond to major events appropriately.Ability to work in a fast-paced environment and multi-task proficiently. Level I Support:Answer incoming Customer repair calls.Be the first point of contact for our customers concerning technical / small business account support.Perform duties as ILEC and CLEC Dispatcher. New installation setup - data and/or voice.Resolve customer complaints of any type.Trouble ticket processing data and voice customers. Level II Support (If so required):Escalate issues to Verizon, Dispatch, Inside Plant, Engineering groups or wherever required in a timely fashion. DSLAM, E-mail, and voice switch provisioning. Maintain and supply timely updates for open trouble tickets in terms of accurate trouble tracking and resolution information. This person will be the “owner” of any trouble tickets assigned until all issues have been resolved, escalated, or that the customer is satisfied that everything is back in working order.Maintain interaction with customers directly during the troubleshooting process. This will involve working with a customer over the phone in either troubleshooting a problem or providing technical assistance directly or by coordinating additional resources to resolve troubles. Regular updates of troubleshooting progress shall be given to the customer and recorded in the trouble ticket. Knowledge, Skills, and Abilities:Experience in troubleshooting at least one of Dialup internet, support Transport and Voice-switched services or IP Network technology.Experience in Microsoft Excel, Word, Access, Visio and WAN/LAN technology is preferred. Knowledge of telecommunications technology, products and services. Must have strong self-motivational skills as well as possess administration, coordination and prioritization abilities. Skill in operating various office equipment such as personal computer and telephone systems.Skill in identifying and resolving subscriber problems.Ability to communicate with customers, employees, and various business contacts in a professional and courteous manner.Ability to organize and prioritize multiple work assignments in a fast-paced, changing environment is also necessary. Ability to pay close attention to detail. Education and Experience:Associates degree or equivalent experience plus one to three years telecommunications experience. GoNetspeed is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity, color, race, creed, national origin, religious persuasion, marital status, political belief, or disability. Thank you for choosing GoNetspeed as your potential next employer! We know you have other options when selecting an employer of choice and are so glad you chose to apply with us.

**What Software & Information Platforms contributes to Cardinal Health** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Software & Information Platforms manages the technical configuration, design, administration, development, implementation and support of application and information frameworks that the organization's application solutions utilize. This job family partners with Application Development & Maintenance teams and other Information Technology function teams to identify enhancements for platforms and long-term capabilities. This position will support designing, building, and operationalizing large-scale enterprise Business Intelligence platforms and applications using at least two or more technologies like SAP Business Objects, Tableau and Alteryx in both Windows and Linux OS. **What is expected of you and others at this level** + Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects + May contribute to the development of policies and procedures + Works on complex projects of large scope + Develops technical solutions to a wide range of difficult problems + Solutions are innovative and consistent with organization objectives + Completes work; independently receives general guidance on new projects + Work reviewed for purpose of meeting objectives + May act as a mentor to less experienced colleagues **Responsibilities:** + Design, implement, and support BI platform administration including infrastructure builds, upgrades, performance testing, and ensuring high availability across cloud and on‑premises environments. + Administer and maintain BI platforms (e.g., SAP BusinessObjects, Tableau, Alteryx, Looker, SAS), with demonstrated expertise in at least two technologies. + Provide infrastructure and platform sizing for projects, including hardware, software, and cloud resource planning. + Manage multi‑tier BI environments: configure servers, groups, projects, workbooks, data sources, and secure connections. + Monitor, tune, and optimize performance using both native BI tools and cloud monitoring solutions to ensure scalability and reliability. + Ensure compliance and security standards are met or exceeded, supporting internal controls and external audits. + Collaborate with cross‑functional teams and external partners to deliver solutions, track project progress, and communicate risks and impacts to leadership. + Drive innovation and best practices by conducting proof‑of‑concepts, developing automation frameworks, and standardizing naming conventions, scripts, and coding practices. **Qualifications:** + Bachelor's degree preferred or equivalent work experience preferred + 4-8 years of experience, preferred + Bachelor's degree in related field, or equivalent work experience, preferred + 3+ years of architecture and engineering experience in Data Analytics/Reporting and Data Visualization tools preferred. + 2+ years of hands-on GCP experience in products like Compute Engine, IAM and APIs + Hands-on experience in architecting and designing Business Intelligence platforms in GCP/AWS cloud + Hands-on experience with Business Intelligence technologies like SAP Business Objects and Tableau + Advanced experience in writing complex SQL queries, stored procedures, etc + Experience in connecting analytic applications to GCP data stores such as BigQuery. + Programming languages Python, Java, and frameworks- Spring Boot, Spring MVC, REST API development expertise is a plus + Preferred to have prior experience in Collibra and Atscale. + Experience with CI/CD pipelines such as Concourse, Jenkins is a plus + Google Cloud Platform or any BI tool administration certification is a plus **Anticipated salary range:** $94,900 - $135,600 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 02/15/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

About the Role Join our dynamic team as a Genotyping Support Technician, where you'll play a vital role in supporting laboratory operations. This position is perfect for someone detail-oriented, organized, and eager to learn in a fast-paced laboratory environment. What You'll Do * Manage inventory of assay reagents and laboratory supplies. * Ensure proper labeling, storage, and tracking of materials. * Under supervision, process biological samples (e.g., tail clips, ear notches, sperm straws) submitted to the Genotyping Service (TGS). * Troubleshoot and document issues with incoming samples and communicate with team members. * Receive, log, and process primers, probes, and other reagents. * Perform additional laboratory support tasks as assigned. What You Bring * Education: High School Diploma required; Bachelor's degree preferred. * Experience: No prior experience required; 1 year of lab experience preferred. * Basic computer literacy (Microsoft Excel and similar software). * Understanding of laboratory safety and sample handling. * Strong attention to detail and organizational skills. * Ability to follow SOPs and work under supervision. About JAX: The Jackson Laboratory is an independent, nonprofit biomedical research institution with a National Cancer Institute-designated Cancer Center and nearly 3,000 employees in locations across the United States (Maine, Connecticut, California), Japan and China. Its mission is to discover precise genomic solutions for disease and empower the global biomedical community in the shared quest to improve human health. Founded in 1929, JAX applies over nine decades of expertise in genetics to increase understanding of human disease, advancing treatments and cures for cancer, neurological and immune disorders, diabetes, aging and heart disease. It models and interprets genomic complexity, integrates basic research with clinical application, educates current and future scientists, and provides critical data, tools and services to the global biomedical community. For more information, please visit ************ EEO Statement: The Jackson Laboratory provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training

Vienna, Virginia, United States of America **Hours:** 40 **Pay Details:** $86,840 - $139,360 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Line of Business:** TD Wealth **Job Description:** The Trade Operations Senior Support Specialist is responsible for the strategic and operational oversight of the trading desk, ensuring adherence to regulatory requirements, risk management practices, and timely execution of trading activities. This leadership role serves as a key point of escalation and governance, maintaining rigorous standards of compliance and operational excellence. **Depth & Scope:** + Provides oversight of trading rules and system configurations in the Pershing Platform to ensure accurate and compliant trade processing + Manages and oversees regulatory reporting requirements, including but not limited to CAT, CAIS, TRACE, and other mandated reporting obligations. + Ensures adequate staffing levels and resource allocation to handle live trading orders efficiently and meet service level standards + Supervises and participates in the review and release of flagged live orders, acting as a dual control for higher-risk transactions to mitigate operational and market risk + Reviews and grants approvals for trade exceptions and non-standard transactions + Maintains oversight of key risk metrics and escalate issues as necessary to senior management + Leads the development, maintenance, and enhancement of policies, procedures, and desk-level controls to comply with regulatory and firm requirements + Acts as the regulatory change management lead, assessing and implementing required changes to processes, systems, and reporting in response to new or amended regulations + Partners with Compliance, Risk, Technology, and other business units to ensure trading activities align with internal standards and external regulatory expectations + Provides guidance, training, and mentorship to trading support staff to promote a culture of risk awareness and operational excellence + Assists in identifying, investigating and resolving trade errors by coordinating with advisors and support teams, helping to minimize financial exposure and prevent reoccurrence **Education & Experience:** + An undergraduate degree in a relevant field is preferred however candidates with significant directly related professional experience will also be considered. + 5+ years industry experience + Series 7 and 24 **OCC:** + This position is with a FINRA member, broker and/or dealer and is subject to the requirements of FINRA and Securities Laws. May (or may not) be a registered position under FINRA. + Must be eligible for employment under standards established by FINRA. Subject to the investigation and verification requirements of FINRA Rule 3110(e), including: the Firm's obligation to _investigate_ the good character, business reputation, qualifications and experience of an applicant for registration _before_ applying to register the applicant with FINRA and filing the applicant's Form U4 with the CRD, and before representing on the applicant's Form U4 that it has conducted this investigation and verified the accuracy and completeness of the information contained in the applicant's Form U4; and the Firm's obligation to _verify_ the accuracy and completeness of the information contained on the applicant's Form U4, no later than 30 calendar days after the Form U4 is filed with FINRA. + Satisfactory results on a criminal background check, credit report check, civil litigation search, and regulatory agency or self-regulatory organization enforcement action search, and statements/certification from job applicant regarding administrative, civil, and/or criminal findings by any government agency/authority or self-regulatory organization, are required by federal law for this position. **Physical Requirements:** Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% + Domestic Travel - Occasional + International Travel - Never + Performing sedentary work - Continuous + Performing multiple tasks - Continuous + Operating standard office equipment - Continuous + Responding quickly to sounds - Occasional + Sitting - Continuous + Standing - Occasional + Walking - Occasional + Moving safely in confined spaces - Occasional + Lifting/Carrying (under 25 lbs.) - Occasional + Lifting/Carrying (over 25 lbs.) - Occasional + Squatting - Occasional + Bending - Occasional + Kneeling - Occasional + Crawling - Never + Climbing - Never + Reaching overhead - Occasional + Reaching forward - Occasional + Pushing - Never + Pulling - Never + Twisting - Never + Concentrating for long periods of time - Continuous + Applying common sense to deal with problems involving standardized situations - Continuous + Reading, writing and comprehending instructions - Continuous + Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. **Who We Are:** TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. **Our Total Rewards Package** Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (*************************************** **Additional Information:** We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. **Colleague Development** If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. **Training & Onboarding** We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. **Interview Process** We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. **Accommodation** TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.

Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provides hardware/software support at the operating system-level across pre-defined server and network areas. Responsible for Level 1 basic level troubleshooting. + Implements routine changes on production systems per direction and guidance from Administrators. + Supports the integration of new technologies into existing infrastructure. + Resolves Level 1 incidents affecting the operation/availability of production systems, through troubleshooting and implementing known fixes. + Deploys standard repeatable build outs. + Supports the patching and maintenance of appropriate technologies (e.g. servers/databases/network/ storage/software solutions). + Supports routine backup strategies and disaster recovery tests. + Reviews system performance indicators and raises issues to more senior level team members. + Assists with monitoring vendors' release notes and contributes to the implementation of necessary upgrades and patches as required. + Maintains third-party tools. + May make proactive suggestions for service improvements. **Minimum Qualifications** + HS Diploma or GED; Bachelor's Degree in Information Technology, Computer Science or a related field preferred or equivalent relevant experience. + 1- 2 years of experience in information technology, systems administration or other IT related field. + Hours for this position are roughly 11P-8A ET including weekends. **Other Job Specific Skills** + Knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. + Applies standard methodology, techniques, procedures and criteria. + Ability to troubleshoot and resolve basic/routine system hardware, software or networking related problems. + Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. + Strong customer service skills. + Experience with cloud infrastructure, digital workspace, and storage technology a plus. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $20-$23/hr EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Job Description Key Results Area #1: Successfully Resolve Customer's Technical Support Issues and assist Customer Teams with PMM's and Projects. Provide fast response times for customers Build positive relationships with customers Estimate and implement basic products to solve customers' problems Interact with the accounting department to describe value for the work performed Ensure customer data and networks are maintained with industry best practices Key Results Area #2: Being a Valuable Team Member Provide a good example of S. J. Rollins culture and values Be on time for work and scheduled meetings Participate in regular team and company meetings Take responsibility for personal and career development Take responsibility for the training and education of less experienced team members Entry Knowledge Willingness and proven ability to learn Reliable team member Strong verbal communication Skill Level No IT knowledge or experience required. All Technical Support Specialists will go through the SJR training program. Responsibilities (What You Do) Complete all customer appointments and service tickets/tasks assigned. Conduct repetitive IT tasks Perform PMMs (Preventative Monthly Maintenance) on an adhoc basis for. Assist team members on projects as assigned Communicate with the client and Technical Support Team Leader before and after every job Execute standard operating procedures for the following: VPN Configuration New User Setup Computer Prep Installing Software Phone Provisioning Expectations (How You Do It) Adhere to policies and procedures as outlined in the Employee Handbook Demonstrate reliability and punctuality Meet or exceed the billable hours per day expectations established at each performance review Exhibit a positive attitude and willingness to learn Display critical thinking, independence, and sound judgment in problem solving Manage time efficiently by requesting work from Technical Support Team Leaders, or self-assigning basic work from the ticket system Benefits: Health Care Dental Retirement Plan Profit Sharing

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military