Technical support engineer jobs in Rhode Island - 201 jobs

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Connexion's mission is to provide "best in class" services to job seekers. We strive to achieve excellence in job placement, staffing, and recruiting services, while treating candidates with the professionalism and respect they deserve. Title: Technical Support Specialist (Field Service) Hiring Organization: Connexion Systems & Engineering Compensation, Benefits, and Employment Type Duration: PERM Pay rate: $30-35/ hour Job Location: Dallas, TX Schedule: 8:30-5pm Job#: 17973 Description: Technical Support Specialists are responsible for creating an exceptional experience for our customers by providing prompt and professional technical assistance and solutions. Technical Support Specialists deliver front line remote (Help Desk Call Center) and onsite field services that include equipment installation, customer training, maintenance and repair. Daily and overnight travel will be required and can include crossing country borders. Responsibilities: Answer customer phone calls and respond to customer emails within defined Service Level Agreements (SLA's) Troubleshoot and repair technical problems with the user's equipment via telephone, email, remote diagnostic tools, and onsite customer visits Provide remote and onsite customer installations and training Create and maintain support Cases in ERP as per defined Standard Operating Procedures (SOP's) Coordinate shipment of replacement/repair and loaner units Manage assigned service parts inventory and perform required transactions in ERP as per SOP's Follow up with on all open Customer Cases and issues to ensure timely and satisfactory resolution Escalate critical customer technical Cases that need next level of Tier involvement as per SOP's Complete assigned customer related projects Continue self-driven internal education regarding the company's product line Achieve both personal and team goals to meet performance targets Align and lead Channel Support activities as defined and required in applicable geography Serve as mentor and for Tier 1 employees to strengthen technical competencies across the product line and develop them for further advancement opportunities Performs Escalated Repair Center activities, as applicable by geography Manage Tier Escalated Cases and enter JIRA Issues as per SOP's Respond to low Customer Satisfaction scores and negative feedback with customer outreach and countermeasures as per SOP Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Functional Requirements and Behaviors Knowledgeable and competent in repair of electrical, electronic and mechanical systems with ability to independently troubleshoot and repair technical problems while positively managing the customer relationship Technical knowledge of ERP, CRM and Call Center software and operations Collaborative working spirit with other departments as required to deliver prompt and professional customer service Support the Sales staff as required to provide technical expertise for new and existing projects and at trade shows and exhibitions Use your influence to generate new Sales Leads across the entire company's product portfolio, including equipment, services and consumables Identify opportunities for product and process improvement and be engaged in the AstroNova Continuous Improvement culture to produce positive changes A positive, cooperative and flexible attitude Ability to communicate clearly, concisely and in a timely fashion Required Education and Experience Associate's Degree in Electronic Engineering Technology or equivalent 2-year degree Five years' experience providing front line customer facing industrial equipment support and maintenance in a fast-paced technical support role Working knowledge of CMYK printing systems and digital color management tools and techniques Experience with Image design software such as Adobe Illustrator and Photoshop and RIP programs Background and knowledge of the commercial and industrial printing industry Experience within Call Center operations and software Experience working in Case Management ERP or CRM system Working knowledge of Windows operating systems, machine control software, networks and graphics programs used in the commercial printing industry Demonstrate proven ability to provide exceptional customer service and experiences Physical Requirements Ability to sit, stand, walk, reach, bend, stoop for continuous periods of time Ability to lift 50 pounds Special Working Conditions / Travel Requirements This position can require heavy travel typically occurring Monday through Friday with occasional weekend and holiday work. Field-based Technical Support Specialists (not residing at Headquarters) are responsible for traveling to customer sites and at times to Headquarters in Rhode Island. Technical Support Specialists based out of Headquarters are also expected to travel to customer sites at times. Valid passport and driver's license with clean driving record required. Please use the apply button to submit your resume for consideration. A Connexion Representative will contact you shortly. You may also send your resume and cover letter via email to the recruiter listed below. You MUST include the Job# and Job Title in your subject line. If you are active in a job search but this job is not for you, please reach out to *************************. We would be glad to help you find the perfect job!

Ariston Group is a global leader in sustainable thermal comfort that offers a unique, extensive range of solutions for climate comfort, water heating and air handling, as well as components and burners. Listed on Euronext Milan since November 2021, in 2024 the group reported over 2.6-billion-euro revenues, with over 10,000 employees, direct presence in 40 countries in 5 continents, 28 production sites and 28 research and development centers. The group demonstrates its commitment to sustainability through the development of renewable and high efficiency solutions, such as heat pumps, water heating heat pumps, hybrids, domestic ventilation, air handling and solar thermal systems. The group also stands out for its continuous investment in technological innovation, digitalization, and advanced connectivity solutions. The group operates under global strategic brands Ariston, Elco and Wolf, and brands such as Calorex, NTI, HTP, Atag, Brink, Chromagen, Racold, as well as Thermowatt and Ecoflam in the components and burners business. Our Technical Support Team is an integral part of our Water Heating Parts & Services organization, serving as the knowledge & contact center for customers, contractors and installers of our water heating products. The team operates in a virtual call center environment, using a variety of tools including 8x8, to provide talk, text and chat support for our clients. This role within the Technical Support Team, will focus on these main activities: * Handling a high volume of customer requests for technical assistance. * Demonstrating knowledge of technical product specifications and water heater fundamentals, and show the ability to communicate this information to customers via phone, video, email, chat or text. * Exhibiting a calm demeanor in stressful situations while being adaptable to change and maintaining a high level of customer care, both interally and externally. * Explain and interpret warranties to customers as they apply to products, and follow up with solutions for customers individual needs. * Provide training to other team members on Ariston products when required. * Maintaining accurate records and data in our CRM tool. The ideal candidate has a background in HVAC or Plumbing, and at minimum completion of high school/GED. They will also have: * A preferred Technical or Vocational Degree * Strong technical knowledge of HVAC and combustion test equipment * Solid mechanical troubleshooting skills * Demonstrated ability to work with people online, on video, on phone and in chat tools * Ability to work flexible hours when required. * Usage of Salesforce.com, as a plus We are committed to the principle of equal employment opportunity for all people, by offering a work environment accessible, welcoming and inclusive in compliance with legal obligations.

Our client is a top notch and very well-established IT Solutions / MSP located in the Cranston, RI area and they are seeking to find an experienced Help Desk Technician. Some responsibilities are resolving escalated service request tickets, project tasks, and deployment upgrades. This position requires traveling up to 30% of the time and/or on-call/flexible hours to support our clients. This individual will work with other employees as a mentor and trainer to help develop additional skilled technicians. They pride themselves on the service and support they bring to each client in a timely manner. Duties & Responsibilities Provide excellent customer service to our clients and partners Provides technical assistance to clients to resolve computer hardware and software problems via telephone or electronically from escalated tickets Simulates or recreates user problems to resolve operating difficulties Ability to manage multiple clients and projects simultaneously Ability to work in a fast-paced environment addressing issues promptly Provides support to clients in problem resolution, guides users through troubleshooting procedures, and develops troubleshooting scripts Provide remote assistance to end-users in the use of existing and new technologies, hardware, and software Setup of desktop and laptop computers Performs upgrades to hardware & software Understanding of IT security, with the ability to identify and escalate policy violations Recommends system modifications or hardware and software improvements to reduce or eliminate user problems Tracks client issues and resolutions to assure satisfaction and closure Contribute to company knowledge base and continually work to keep documentation up to date Performs other duties as assigned All new hires will spend a minimum of 30 days training as a First Responses Technician (FRT). Our FRT team is our front-line contact for our clients who need support. Qualifications & Requirements Microsoft CSP, AZURE, O365 Required: Ability to travel as required (~30%) Must be able to work flexible days/hours - some on-call duty Experience with the following manufactures networking equipment, including HP, Cisco, SonicWALL, Ruckus, Experience with Microsoft Server 2008+ deployment, migration, and management Desired: Experience with virtualization technologies VMWare and Hyper-V Previous job experience with project and vendor management PCI experience Required Technical Experience: Experience with all Windows Desktop OS Experience with Hosted Exchange Experience with Microsoft productivity applications Desired Technical Experience: Experience with Microsoft Server 2008+ Familiarity with SonicWALL firewalls, Dell/HP/Cisco, managed switches Required Education: Minimum of 2 to 5 years of experience Background in Information Technology, Computer Science, Engineering, or Science or equivalent experience and/or certifications Advanced certifications (desired) VMware Certified Professional(VCP) Microsoft Certified Systems Administrator (MCSA) Microsoft Certified Systems Engineer (MCSE) Cisco Certified Network Associate (CCNA)

Job Description Our client is a top notch and very well-established IT Solutions / MSP located in the Cranston, RI area and they are seeking to find an experienced Help Desk Technician. Some responsibilities are resolving escalated service request tickets, project tasks, and deployment upgrades. This position requires traveling up to 30% of the time and/or on-call/flexible hours to support our clients. This individual will work with other employees as a mentor and trainer to help develop additional skilled technicians. They pride themselves on the service and support they bring to each client in a timely manner. Duties & Responsibilities Provide excellent customer service to our clients and partners Provides technical assistance to clients to resolve computer hardware and software problems via telephone or electronically from escalated tickets Simulates or recreates user problems to resolve operating difficulties Ability to manage multiple clients and projects simultaneously Ability to work in a fast-paced environment addressing issues promptly Provides support to clients in problem resolution, guides users through troubleshooting procedures, and develops troubleshooting scripts Provide remote assistance to end-users in the use of existing and new technologies, hardware, and software Setup of desktop and laptop computers Performs upgrades to hardware & software Understanding of IT security, with the ability to identify and escalate policy violations Recommends system modifications or hardware and software improvements to reduce or eliminate user problems Tracks client issues and resolutions to assure satisfaction and closure Contribute to company knowledge base and continually work to keep documentation up to date Performs other duties as assigned All new hires will spend a minimum of 30 days training as a First Responses Technician (FRT). Our FRT team is our front-line contact for our clients who need support. Qualifications & Requirements Microsoft CSP, AZURE, O365 Required: Ability to travel as required (~30%) Must be able to work flexible days/hours - some on-call duty Experience with the following manufactures networking equipment, including HP, Cisco, SonicWALL, Ruckus, Experience with Microsoft Server 2008+ deployment, migration, and management Desired: Experience with virtualization technologies VMWare and Hyper-V Previous job experience with project and vendor management PCI experience Required Technical Experience: Experience with all Windows Desktop OS Experience with Hosted Exchange Experience with Microsoft productivity applications Desired Technical Experience: Experience with Microsoft Server 2008+ Familiarity with SonicWALL firewalls, Dell/HP/Cisco, managed switches Required Education: Minimum of 2 to 5 years of experience Background in Information Technology, Computer Science, Engineering, or Science or equivalent experience and/or certifications Advanced certifications (desired) VMware Certified Professional(VCP) Microsoft Certified Systems Administrator (MCSA) Microsoft Certified Systems Engineer (MCSE) Cisco Certified Network Associate (CCNA)

Salary: $22.50 to $26.50 per hour Suzor IT provides a turn-key technology department for K-12 schools and Municipalities. Our team works closely with K-12 students, teachers, parents, and municipal employees to help them implement and utilize technology on a daily basis. An Ideal Candidate Is: An ideal candidate is someone who is friendly, eager to learn with a passion for helping people. If you come with the people skills, we can teach you the tech skills. Helpdesk Technician Job Description We are looking for an individual to work directly with our K-12 and/or Municipal customers. The day-to-day role will include helping teachers teach, students learn, and municipal employees serve their communities through supporting their technology needs. The Help Desk Technician is responsible for ensuring a smooth and efficient operation of the organization's IT infrastructure by responding to user inquiries, resolving problems, and escalating issues when necessary. The individual will be working alongside a team which includes a lead technician, virtual office tech, and a Director of IT to meet the goals and needs of the school. Help Desk Technician Responsibilities: Providing support to users over the phone or via remote access. This includes communicating technical information in a clear and understandable manner to non-technical users. Establishing good relationships with all departments and colleagues. Diagnosing/troubleshooting issues with computer software, peripherals, and hardware. Installing and configuring hardware and software components. Repairing or replacing damaged hardware. Educating staff on best technology/security practices. Performing tests and evaluations of new software and hardware. Creating and managing technical documentation. Providing basic computer training. Help Desk Technician Requirements: 2+ years of customer service experience. Relevant License/Certification - CompTIA A+ (Preferred) Excellent written and verbal communication skills. Good interpersonal skills. Attention to detail. Good problem-solving skills. Help Desk Technician Compensation, Benefits, Schedule, and Location Compensation: $22.50 to $26.50 per hour Schedule: Tuesday to Thursday (7:00 am to 3:00 pm) Location: This position may require some travel. Benefits include: 401(k) Paid time off Mileage reimbursement

About Us: Collaborative autonomy is how self-tasking teams of machines will solve hard human problems, and HavocAI is an unquestioned leader in collaborative autonomy. We set the standard for autonomous surface vessels for a wide range of defense and commercial maritime missions. Success requires us to grow quickly, and we're looking for teammates who are passionate about solving hard problems, about pushing the envelope, and about preventing conflict and saving lives. Ambition is welcome to apply within. About the Role: We're seeking an experienced IT Administrator to support and scale HavocAI's internal technology environment. This role is hands-on and highly impactful, supporting a team of deeply technical end users in a fast-paced startup setting. You'll serve as the technical lead for end-user IT, helping deploy and manage devices, administer core business systems, resolve service requests, and build the foundations of a scalable IT function. The ideal candidate brings strong technical fundamentals, excellent customer service instincts, and the ability to proactively improve systems and processes as the company grows. What you will own: Deployment and support of user laptops, desktops, and servers across Windows, mac OS, and Linux Administration of a broad set of cloud-based business applications Triage and resolution of IT service requests, including hardware and software troubleshooting Management of IT hardware and software inventory to support ongoing hiring and growth Key Responsibilities and Requirements: Install, configure, and support Windows, mac OS, and Linux laptops and desktops, automating deployments where possible using MDM tools Administer Microsoft 365, including user management, groups, SSO, permissions, and folder structures Own employee onboarding and offboarding from an IT perspective, ensuring timely access provisioning and deprovisioning Administer and support cloud-based tools such as Slack, Zoom, Cisco Meraki, Jira, and Microsoft 365 Monitor Slack and ticketing systems to triage and resolve priority IT issues while managing new-hire IT readiness Maintain accurate tracking of IT hardware and software inventory and ensure sufficient stock for new hires Qualifications: 2+ years of experience in an IT Helpdesk or IT Support role Bachelor's degree in a related field or equivalent professional experience Experience supporting software and/or hardware-focused engineering organizations Hands-on experience administering Microsoft 365 Familiarity with IT ticketing systems (e.g., Jira Service Management) Experience implementing or supporting a multi-platform MDM solution Benefits: 100% Employer paid Health, Dental and Vision Insurance for you and your families Life Insurance (Employer Paid) Ability to participate in the companies 401k program (Matching) Unlimited PTO policy with an enforced 2 week minimum Equity Package Work / Home Office Stipend Global Entry 16 Week Paid Parental Leave Monthly Health and Wellness Stipend Our Values: Innovation: We are driven to break new ground. Every day presents an opportunity to challenge the status quo, think boldly, and deliver advanced solutions that transform the future of defense technology. Integrity: We hold ourselves to the highest ethical standards, ensuring transparency, accountability, and trust in all our actions and partnerships. Mission-Driven: We are focused on achieving impactful outcomes that align with our core mission-protecting lives through innovation. Forward-Leaning: We continuously seek out new opportunities and remain at the forefront of technological advancements. We embrace change and anticipate the challenges of tomorrow with confidence and creativity. Ownership of All Tasks: At HavocAI, no problem is too complex or too trivial. We believe that greatness comes from tackling the hardest challenges, but also in handling the smallest, sometimes thankless, tasks with the same level of commitment and care. Servant Leadership: We lead by serving others, whether it's supporting our employees, partners, or the broader community. Empowering those around us is key to achieving long-term success and making a lasting impact. HavocAI is an Equal Opportunity Employer and is committed to creating an inclusive and diverse workplace. We welcome applicants from all backgrounds and do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, veteran status, or any other legally protected status.

IT Helpdesk Analyst TES Staffing - Partnering with an Industry Leader TES Staffing is seeking an IT Helpdesk Analyst to support a growing and dynamic team. The ideal candidate will be detail-oriented, highly communicative, and thrive in solving problems in a fast-paced environment. In this role, you will provide technical support to internal staff, clients, and partners while ensuring systems remain efficient, secure, and reliable. Pay: Starting at $24/hr Essential Responsibilities Provide help desk support to internal staff, clients, and partners via phone, in person, and remote troubleshooting. Deliver excellent customer service by supporting enterprise PCs, VoIP, and mobile devices. Champion IT policies and best practices across the organization. Configure and manage user accounts through Active Directory and other proprietary systems. Provision, install, and support IT infrastructure including switches, firewalls, access points, PCs, printers, and scanners. Monitor and analyze systems, generating reports to ensure smooth operations. Collaborate with IT and business teams on technology needs and improvements. Perform other duties and projects as assigned. The Ideal Candidate Will Have Minimum of 2 years of IT experience in a helpdesk or technical support role. Degree in Computer Science, Information Systems/Technology, or equivalent professional experience. Strong problem-solving skills with the ability to troubleshoot effectively under pressure. Excellent customer service skills and a sense of urgency in resolving issues. High attention to detail with the ability to multitask. Clear and professional communication skills, both verbal and written. Service-oriented mindset with a focus on resolving customer concerns quickly. Strong organizational skills and the ability to prioritize competing tasks. Why We're Excited About This Opportunity TES Staffing is proud to partner with our client to identify and attract top IT talent for this critical role. Our client is a forward-thinking organization that values innovation, teamwork, and a service-first mindset. This IT Helpdesk Analyst position is an excellent opportunity for someone who enjoys solving problems, working directly with people, and keeping technology running smoothly in a fast-paced environment. We are excited to help our client grow their team with individuals who bring curiosity, energy, and dedication to their work. This is more than just a helpdesk role - it's a chance to make a real impact, build strong professional relationships, and grow within an organization that recognizes and values your contributions.

Kanadevia Inova (KVI) is a global market leader in energy from waste (EfW) and renewable gas. KVI acts as an engineering, procurement and construction contractor and project developer, delivering complete turnkey plants and system solutions for thermal and biological EfW recovery. KVI's Service Group combines its own research and development with comprehensive manufacturing and erection capabilities to support our clients throughout the entire life cycle of their plant. The Project Technical Support Specialist is a technical expert responsible for defining and delivering tailored technical solutions for complex challenges within service projects- mostly Categories 4 (mechanical retrofit projects) and 5 (MRO services) service works, and occasionally supporting Category 3 (retrofit projects) - KVI´s categories. Acting as a key interface between design, procurement, manufacturing, and site teams, this role ensures that solutions are technically sound, feasible for site implementation, and optimized for cost, quality, and schedule. The specialist contributes from the tendering phase through to project execution, providing continuity, technical leadership, and risk mitigation for high-value work scopes. In cooperation with the Technical Equipment Specialists, Account Management and Site Managers the Technical Support Specialist coordinates the service project according to contract and customer requirements. Solution Definition & Cost Estimation: Analyze client technical problems and define robust solutions in coordination with Account Managers, based on a deep understanding of plant operations and mechanical constraints. Propose adapted technical solutions, referencing past projects, known issues, and best practices to ensure feasibility and mitigate risks. Break down complex equipment adaptations into workable site phases (e.g., modular assembly, dismantling constraints, lifting strategy). Collaborate with internal experts (design offices, field service, technical services) to validate technical assumptions and refine designs. Estimate the full cost of the solution (design, manufacturing, logistics, installation, lifting, etc.) during the tender phase. Identify and engage suitable suppliers and manufacturing partners (internal/external), based on technical and economic performance. Act as the primary source of technical knowledge throughout the costing process to ensure accuracy and alignment with execution realities. Execution Support & Technical Coordination: Lead the technical deployment of the solution post-order, ensuring consistency with the defined scope and customer requirements. Coordinate design deliverables with internal design offices and follow up on schedule and quality of outputs. Supervise the procurement process alongside the Procurement team to ensure timelye ordering and alignment with technical specifications. Organize and participate in supplier quality checks (e.g., inspections, Factory Acceptance Tests, FAT) to ensure compliance before site delivery. Monitor cost, quality, and schedule of technical scopes under responsibility, adapting plans as needed in coordination with the site team. Capitalize on lessons learned and standardize practices for repetitive technical solutions (e.g., extractors, grates, ducts), improving reusability across projects. Oversee quality and progress with subcontractors or internal workshops to ensure production timelines and standards are met. Compliance & Collaboration: Ensure strict adherence to QHSE (Quality, Health, Safety, and Environment) standards, internal policies, and external regulations. Serve as a key technical bridge between the RSC, Account Management, Technical Service, Field Service, Spare Parts, and Manufacturing teams. Facilitate knowledge transfer and alignment across projects and regions, reducing redundancy and ensuring consistent technical quality. Actively collaborate with stakeholders to resolve conflicts or gaps in scope, documentation, or design assumptions. Contribute to risk analysis and mitigation strategies for critical technical items. Support internal continuous improvement initiatives, leveraging project learnings to optimize future executions. · Key Performance Indicators (KPIs): Accuracy and robustness of technical solution and cost estimation. Timely and high-quality delivery of designand manufacturing deliverables. Compliance with QHSE standards and internal processes. Project cost, quality, and timeline performance (for technical scopes). Reuse of solutions and technical standardization across projects. Qualifications Qualifications & Experiences: Master's degree in mechanical or industrial engineering or equivalent qualification 5+ years of experience in a similar role, involving the design, manufacturing, and management of complex mechanical parts. Strong background in the incineration sector, with a deep understanding of incinerator grate technologies and related equipment. Proven ability to manage multiple projects while meeting deadlines and budget constraints. Experience in quality assurance (QA/QC) and compliance with manufacturing processes. Experience in working in a matrix organization. Proficiency in MS Office and ERP systems for project and production management. Fluent in the local language and English, another language is a plus. Personal Attributes: Strong awareness of QHSE (Quality, Health, Safety, and Environment) management system and commitment to safe work practices. Strong communication skills, with the ability to interact with project managers, site supervisors, clients, and subcontractors. Ability to handle multiple tasks simultaneously, ensuring accuracy in documentation and process tracking. Works effectively under pressure, maintaining high performance levels and sound decision-making. Strong ability to collaborate within a multidisciplinary team with a sharp sense of informed decision-making. Highly self-motivated, adaptable, and willing to take initiative when needed. Willing to travel to sites as required. This is indicative and not exhaustive. The Employee's duties and responsibilities may evolve according to the Company's needs, in line with his skills and qualifications. Additional Information We Offer: Responsible challenge with diversified field of activity Team-oriented working atmosphere in an international Company Personal development opportunities through own Inova Academy Opportunity to gain an insight into various technical disciplines Excellent employment conditions Attractive working place (central, good transport links) Modern infrastructure Physical Demands: Frequently required to talk or hear, sit, use hands to finger, handle or feel, reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Working Conditions: Primary environment: ambient room temperatures, lighting and traditional office equipment as found in a typical office environment. The noise level in the work environment is usually moderate. Statement regarding individuals with disabilities: In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate the physical and mental limitations of an employee or an applicant. However, no accommodations will be made which may pose serious health safety or environmental risks to the employee or others or which impose undue hardships on the organization. Statement regarding Equal Employment Opportunity Equal Opportunity Employer, all applicants will be considered for employment without regard to age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation or status with regard to public assistance. Note: This job description is not intended to fully and completely describe all duties of the position. Other duties not specifically described herein may be required from time-to-time or as required. For HR agencies: Please note that we do not accept applications coming from agencies. Thank you.

Job Code **5049** \# of Openings **1** Apply Now (**************************************************** Requisition?org=GATEWAYVENT&cws=55&rid=5049) **OLH Technical Services** , a subsidiary of Three Saints Bay, LLC, and a Federal Government Contractor industry leader, is seeking an **IT Systems Administrator and Security Specialist** to join our Team in **Newport, RI.** **Job Duties** + Perform routine system updates, patches, and configuration changes to ensure the security and integrity of the systems, which shall be completed as dictated by the severity of the vulnerability based on vulnerability reports provided from scanning tools. + Create, modify, and deactivate user accounts and permissions as necessary to maintain access control and ensure that all user accounts are properly managed and authorized, upon notification of a personnel change from the AIMTC leadership + Monitor system performance, troubleshoot issues, and optimize system operations for systems that AIMTC is responsible for every 4 hours. Upon notification of an outage from AIMTC personnel, automated monitoring services, or notification from customers, the Contractor shall immediately monitor, troubleshoot, and optimize said systems. + Implement and maintain backup and recovery procedures for systems that AIMTC is responsible for, to prevent data loss and ensure business continuity. + Enforce security policies, monitor for security breaches, and respond to incidents for systems that AIMTC is responsible, in accordance with defined best practices and DoD policies. + Conduct cyber analysis and make recommendations on cyber tools, processes, and procedures to enhance the security of individual platforms, systems, or networks to the AIMTC Technical lead as needed on a monthly basis. + Implement security settings and resolve any hardware and software interface and interoperability issues that occur during the implementation for systems that AIMTC is responsible for, in accordance with defined best practices and DoD policies. + Install and integrate updates, fixes, and enhancements of operating systems, databases, and application software for systems that AIMTC is responsible for, as updates become available from manufactures. + Manage system assets to ensure performance, capacity, and availability for systems that AIMTC is responsible for. + Document systems administration and technical support for establishment, test, upgrade, and operational support of systems, network, workstations, and support equipment hardware and software hosted on systems that AIMTC is responsible for. + Provide monthly recommendations for systems administration and technical support for establishment, test, upgrade, and operational support of systems, network, workstations, and support equipment hardware and software hosted on systems that AIMTC is responsible for, and submit the recommendations to the AIMTC Lead System Administrator, Lead Software Engineer, and Technical Lead. + Install, configure, and maintain web servers using Internet Information Services (IIS) or Apache, as part of the systems that AIMTC is responsible for, upon receipt of webserver change request provide as GFI. + Ensure data integrity and consistency across SQL Server and MySQL databases, as part of the systems that AIMTC is responsible for, on a monthly basis. **Qualifications** + A minimum of 5 years experience as a system administrator in a cloud environment + A minimum of 2 years experience in installing and configuring web servers + A minimum of 1 year experience with PKI (Public Key Infrastructure) implementation and best practices + A minimum of 5 years experience in database administration on enterprise level databases. + IAT (Information Assurance Technical) Level II certification VEVRAA Federal Contractor Three Saints Bay, LLC and its subsidiaries offer a team-oriented working environment and the opportunity to work with exceptional, dedicated industry professionals. We offer our employees a comprehensive benefits package and the opportunity to take part in exciting projects with government and commercial clients, both domestic and international. We are an Equal Opportunity Employer. We invite resumes from all interested parties without regard to race, color, sex, sexual preference, religion, creed, national origin, age, genetic information, marital or veteran status, disability, or any other category protected by federal, state, or local law.

Come join our Team! IT Systems Administrator Department: Information Technology Reports To: Operations Manager Job Type: Full-Time Work Environment: On-site We are seeking a highly skilled and detail-oriented IT Systems Administrator to manage and support our organization's IT infrastructure across multiple platforms and locations. This role involves the administration of Office 365, Windows Servers, VOIP systems, end-user devices, and business-critical applications like Inxsql. The ideal candidate will be proactive, security-conscious, and capable of working independently and collaboratively. Key Responsibilities: Office 365 Administration Manage user accounts: add/remove users, assign licenses Administer Microsoft Entra ID (Azure AD) Configure and manage Microsoft Teams and Groups Enforce security policies including password controls and MFA (Authenticator) Manage Exchange Online mailboxes and permissions RingCentral VOIP System User provisioning and deactivation Maintain and troubleshoot VOIP hardware Configure extensions and call queues Windows Server Administration Windows Server 2019: Manage Domain Controller, DNS, and user accounts Configure and maintain network printers Perform regular backups and recovery testing Windows Server 2022 Datacenter: Manage user access and printer configurations Support Inxsql database and OneDrive integration End-User Device Management Procure, configure, and deploy Windows 11 PCs (desktops/laptops) for local and branch offices Install and maintain applications Configure network and label printers (Zebra, HP) Troubleshoot Ethernet and WiFi connectivity Inxsql ERP System Manage login permissions and user defaults Customize and create reports (SSRS) Set up customers, vendors, and items Handle invoicing, receiving, lot management, and auditing Import files for pricing and mass updates Maintain code files and forms Remote Access & Security Configure and support NetExtender VPN and Remote Desktop settings Maintain Exclaimer Cloud for email signature management Website & Hosting Maintain and update company website (easternscrew.com) Work with PHP and DreamHost hosting platform Print Management Create and edit product prints and documentation Cloud Services Manage AWS Route 53 DNS configurations Qualifications: Associate's or Bachelor's degree in Information Technology or related field (or equivalent experience) 3+ years of experience in IT systems administration Strong knowledge of Microsoft 365, Windows Server environments, and VOIP systems Experience with ERP systems, preferably Inxsql Familiarity with PHP, SSRS, and AWS services Excellent troubleshooting and communication skills Ability to manage multiple priorities in a fast-paced environment Appy Today!! Preferred Certifications: Microsoft Certified: Azure Administrator Associate CompTIA Network+ / Security+ RingCentral Certified Administrator AWS Certified Cloud Practitioner This job could be perfect for you. Apply Today! Please send your Resume & Salary Requirements. No walk-ins or phone calls, please! As an EOE/AA employer, our company will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.

IT Help Desk Technician | North Providence, RI About SecurityRI SecurityRI is Rhode Island's trusted provider of professional security guard services, AI surveillance systems, security trailers, and managed IT solutions. We're a locally owned company that values stability, growth, and taking care of our team. We're looking for an experienced IT professional who can make an immediate impact. The Opportunity We need a technically capable help desk technician who can hit the ground running. You'll be supporting our clients independently from day one, diagnosing and resolving real-world technical issues across diverse environments. This role requires proven hands-on experience-not just willingness to learn, but demonstrated ability to troubleshoot and resolve issues efficiently. This is an in-office position at our North Providence headquarters. What You'll Do Client Support & Service Delivery -Independently diagnose and resolve technical issues across workstations, servers, networks, applications, and security infrastructure -Respond promptly to support requests via phone and ticketing system -Provide expert guidance to clients on technical problems and solutions -Recommend and implement appropriate upgrades, modifications, and best practices Technical Operations -Manage complex ticket queues with minimal supervision -Troubleshoot hardware, software, network connectivity, and security issues -Perform workstation, server, and network maintenance and administration -Document technical solutions and maintain accurate knowledge base -Escalate appropriately while maintaining ownership of resolution Team Collaboration -Collaborate with senior technicians on complex escalations -Participate in quarterly client reviews and technical planning -Contribute expertise to team problem-solving sessions -Participate in rotating after-hours support schedule (mandatory) Expanding Responsibilities -Onsite client service as needed -Additional technical projects based on expertise What We Offer -Competitive compensation commensurate with experience -401(k) with company match - we invest in your future -Performance-based bonuses tied to both individual achievement and company success -Health insurance options -Paid time off and holidays -Professional development support for advanced certifications -Stable, local company with long-term career advancement -Modern tools and infrastructure -Collaborative environment with experienced senior technicians Why Join SecurityRI? We're an established Rhode Island business offering the stability and benefits of a mature company with opportunities for technical growth. You'll work with diverse client environments, challenging technical scenarios, and a team that respects your expertise. Unlike large corporate IT firms, your contributions directly impact client satisfaction and company success. Apply Today If you're a skilled IT professional ready to put your technical abilities to work in a stable, growing company, we want to hear from you. Submit your resume detailing your relevant technical experience. SecurityRI is an equal opportunity employer committed to building a diverse and inclusive workplace.

ABOUT THE ORGANIZATION: Edesia is a non-profit social enterprise on a mission to end global malnutrition. We manufacture and distribute life-saving, ready-to-use therapeutic foods-such as Plumpy'Nut and Nutributter-to treat and prevent malnutrition among children and mothers in the world's most vulnerable and hard-to-reach communities. Through strong partnerships with leading humanitarian organizations, NGOs, and Ministries of Health, we ensure our products reach those who need them most-even in the midst of the most complex and challenging humanitarian emergencies. JOB SUMMARY: The IT Systems and Applications Administrator is responsible for the administration, optimization, and support of the company's IT infrastructure and enterprise applications. This includes systems such as virtual desktop environments, business-critical applications, cloud services, and analytics platforms. The ideal candidate has hands-on experience with VDI (Virtual Desktop Infrastructure), Microsoft Intune, Power BI, along with a proactive approach to systems monitoring, issue resolution, and continuous improvement. RESPONSIBILITIES AND DUTIES: Key Responsibilities: Infrastructure & Systems Management Maintain, configure, and monitor servers, storage, networking, and VDI environments. Administer Microsoft Intune for device management, compliance, and endpoint security. Perform patching, backups, and system updates on a regular schedule. Manage Active Directory, DNS, DHCP, and group policies. Ensure high availability and disaster recovery planning for core systems. Application and Data Management Install, configure, and support enterprise and business applications, including Power BI. Manage access, permissions, and integrations between applications. Support Power BI datasets, gateways, and scheduled refreshes in collaboration with data teams. Perform routine SQL database management and write basic queries for reporting or troubleshooting. Troubleshoot application issues and coordinate with vendors or developers when needed. Security & Compliance Enforce system and data security policies across infrastructure and applications. Use Intune and other tools to monitor and enforce device compliance. Support audit and compliance requirements through documentation and reporting. Support & Collaboration Provide Tier 1/2 support for infrastructure and application issues. Work with cross-functional teams to understand application requirements. Document procedures, configurations, and solutions for internal use. QUALIFICATIONS: Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent experience. 3-5 years of experience in systems and application administration roles. Strong hands-on experience with VDI platforms (e.g., VMware Horizon). Proficiency in Microsoft Intune for device and endpoint management, along with familiarity in managing Microsoft 365, Windows Server, Active Directory, and virtualized environments. Practical experience with Power BI, including data refresh management, gateways, and report publishing, plus basic SQL querying skills. Experience with cloud platforms such as Azure or AWS is preferred. Demonstrated strengths in troubleshooting, analytical thinking, communication, and independently managing multiple priorities while meeting uptime, SLA, security, and compliance requirements. WORKING CONDITIONS: General office environment. High utilization of office equipment, phones, computers, etc. Occasionally works in the production and warehouse areas-the ability to work remotely, as needed or requested. The requirements described are representative of those that must be met to perform the essential functions of this job successfully. Reasonable accommodation(s) may be made to enable individuals with disabilities to perform these essential functions.

MIKEL invests in people and technology - empowering the creative process, building responsive relationships, and propelling innovative solutions from conception to completion for the U.S. Navy. MIKEL is a small woman owned business that has been providing Undersea Warfare Solutions to the Department of Defense since the company's inception in 1999. Be a part of our dynamic team whose solutions and services enable the Navy to solve their toughest problems and meet their mission requirements. We have undersea operations experience, combined with engineering and specific subject matter expertise, that provides an in-depth understanding of the problem and a novel, innovative and cost-effective solution. MIKEL is committed to providing an environment that challenges its employees to use and advance their skills and knowledge to provide solutions that exceed customer expectations. Position: Systems Engineer II / Electrical Engineer II MIKEL is seeking an experienced Navigation Systems Engineer/Technician to join our dynamic, high-exposure OHIO-class In-Service Engineering team. The Navigation Systems Engineer/Technician will provide technical support for OHIO-class submarine system engineering, integration, testing, and evaluation. These services will support NUWCDIVNPT Code 25 projects associated with Non-Propulsion Electronics Systems (NPES) and its subsystems associated with SSBNs and SSGNs. The candidate will be required to be a Navigation subsystems subject matter expert. This individual is required to perform technical reviews of system/software interface requirements, design documentation, verification, system-level test requirements documentation, and test procedures. The Navigation Systems Engineer/Technician must perform thorough subsystem and systems-level testing on delivered hardware, software, and associated documentation. A derivative of this exposure is developing a well-rounded, advanced knowledge of systems administration, network administration, software and hardware troubleshooting, and process documentation. Responsibilities Provide lab test event support for system and various subsystems Support the testing and evaluation of BYG-1 Combat Control System applications such as the Voyage Management System (VMS) and the Mission Planning Application (MPA). Upkeep, troubleshooting, and repair of lab-based BPS-15J and BPS-16 Radar systems Provide fleet support troubleshooting for SSBNs and SSGNs. Upkeep, troubleshooting, and repair of lab-based TACNAV equipment, including Navigation Processor Unit (NPU) and Enhanced Control Display Unit (ECDU) systems. Provide training to the System engineering team on the Engineering Change process. Support NOVE test events onsite in Bangor, WA, and Kings Bay, GA Participation in SE and T&E milestones, including OHIO Lab Readiness Review (LRR), Test Readiness Review (TRR), System Operability Capstone (SOPc) testing, System Level Testing (SLT), and Production Test Program (PTP) testing. Support and conduct Non-Propulsion Electronic System (NPES) Operational, Verification, and Evaluation (NOVE) testing onboard OHIO Class submarine platforms. Create test and evaluation procedures based on Interface Design Documentation and Subject Matter Expertise. Ability to learn, maintain, and troubleshoot complex system systems and communications within system systems, including but not limited to serial communications, networking, RFs, and Synchros. Ability to read and understand technical documentation, including but not limited to Interface Design Documents, One-Function Diagrams, Wiring Diagrams, Hardware Requirement Documents, Software Requirement Documents, and System Specifications Engineering Changes: Responsible for the tracking of Problem Reports and monitoring, review, and recommended implementation of OHIO Class CP, ADAFs, OCMODs, and TRIDs. Perform and assist in test, test conduct, analysis, and reporting activities with related working groups and organizations. Support daily lab operations to include cleanliness, organization, cable running/removal, troubleshooting repair and replacement for shipsets, and maintaining legacy equipment to include the Navigation NPES on OHIO-class submarines. Perform and track OHIO lab Work Request and distribute Work Request Databases Support and conduct Development Testing (DT) and Engineering Measurements Testing (EMT), including assisting in developing test procedures and scenarios, test conduct, execution, analysis, and PTR reporting. Test Development includes, but is not limited to, subsystem receipt inspection, integration testing, New Refit Procedure (NRP) updates, etc. Preferred Experience & Skills: Active Secret Clearance In lieu of a degree, candidates with a minimum of eight (8+) years of experience operating Navy Non-Propulsion Electronic Systems (specifically VMS, RADAR, MPA, and SWS Interfaces) as an Electronics Technician, Submarine, Navigation (ETV) on an SSBN/SSGN/SSN will be strongly considered. Four (4) year degree in Engineering Discipline (Electrical Engineering preferred). Analytical ability to define problems, collect necessary data, establish facts, and take recommended action based upon applicable established guidelines. Strong knowledge of electronics, circuitry, and associated hardware. Effective communication, both verbal and written & ability to work in a team environment Proven ability to successfully and efficiently monitor systems. Travel requirement is 10%. Work Location: Naval Undersea Warfare Center (NUWC) Newport RI. MIKEL offers a competitive salary and a comprehensive benefits package that includes Medical/Dental/Vision Insurance, Flexible Spending Account (FSA), 401k Retirement Plan, Life Insurance, Disability Insurance, Paid Time Off (PTO), and Tuition Reimbursement. Department of Defense Secret Security Clearance or higher is required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required. MIKEL is an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

**What Software & Information Platforms contributes to Cardinal Health** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Software & Information Platforms manages the technical configuration, design, administration, development, implementation and support of application and information frameworks that the organization's application solutions utilize. This job family partners with Application Development & Maintenance teams and other Information Technology function teams to identify enhancements for platforms and long-term capabilities. This position will support designing, building, and operationalizing large-scale enterprise Business Intelligence platforms and applications using at least two or more technologies like SAP Business Objects, Tableau and Alteryx in both Windows and Linux OS. **What is expected of you and others at this level** + Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects + May contribute to the development of policies and procedures + Works on complex projects of large scope + Develops technical solutions to a wide range of difficult problems + Solutions are innovative and consistent with organization objectives + Completes work; independently receives general guidance on new projects + Work reviewed for purpose of meeting objectives + May act as a mentor to less experienced colleagues **Responsibilities:** + Design, implement, and support BI platform administration including infrastructure builds, upgrades, performance testing, and ensuring high availability across cloud and on‑premises environments. + Administer and maintain BI platforms (e.g., SAP BusinessObjects, Tableau, Alteryx, Looker, SAS), with demonstrated expertise in at least two technologies. + Provide infrastructure and platform sizing for projects, including hardware, software, and cloud resource planning. + Manage multi‑tier BI environments: configure servers, groups, projects, workbooks, data sources, and secure connections. + Monitor, tune, and optimize performance using both native BI tools and cloud monitoring solutions to ensure scalability and reliability. + Ensure compliance and security standards are met or exceeded, supporting internal controls and external audits. + Collaborate with cross‑functional teams and external partners to deliver solutions, track project progress, and communicate risks and impacts to leadership. + Drive innovation and best practices by conducting proof‑of‑concepts, developing automation frameworks, and standardizing naming conventions, scripts, and coding practices. **Qualifications:** + Bachelor's degree preferred or equivalent work experience preferred + 4-8 years of experience, preferred + Bachelor's degree in related field, or equivalent work experience, preferred + 3+ years of architecture and engineering experience in Data Analytics/Reporting and Data Visualization tools preferred. + 2+ years of hands-on GCP experience in products like Compute Engine, IAM and APIs + Hands-on experience in architecting and designing Business Intelligence platforms in GCP/AWS cloud + Hands-on experience with Business Intelligence technologies like SAP Business Objects and Tableau + Advanced experience in writing complex SQL queries, stored procedures, etc + Experience in connecting analytic applications to GCP data stores such as BigQuery. + Programming languages Python, Java, and frameworks- Spring Boot, Spring MVC, REST API development expertise is a plus + Preferred to have prior experience in Collibra and Atscale. + Experience with CI/CD pipelines such as Concourse, Jenkins is a plus + Google Cloud Platform or any BI tool administration certification is a plus **Anticipated salary range:** $94,900 - $135,600 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 02/15/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training

Job Description Our client is a top notch and very well-established IT Solutions / MSP located in the Cranston, RI area and they are seeking to find an experienced Help Desk Technician. Some responsibilities are resolving escalated service request tickets, project tasks, and deployment upgrades. This position requires traveling up to 30% of the time and/or on-call/flexible hours to support our clients. This individual will work with other employees as a mentor and trainer to help develop additional skilled technicians. They pride themselves on the service and support they bring to each client in a timely manner. Duties & Responsibilities Provide excellent customer service to our clients and partners Provides technical assistance to clients to resolve computer hardware and software problems via telephone or electronically from escalated tickets Simulates or recreates user problems to resolve operating difficulties Ability to manage multiple clients and projects simultaneously Ability to work in a fast-paced environment addressing issues promptly Provides support to clients in problem resolution, guides users through troubleshooting procedures, and develops troubleshooting scripts Provide remote assistance to end-users in the use of existing and new technologies, hardware, and software Setup of desktop and laptop computers Performs upgrades to hardware & software Understanding of IT security, with the ability to identify and escalate policy violations Recommends system modifications or hardware and software improvements to reduce or eliminate user problems Tracks client issues and resolutions to assure satisfaction and closure Contribute to company knowledge base and continually work to keep documentation up to date Performs other duties as assigned All new hires will spend a minimum of 30 days training as a First Responses Technician (FRT). Our FRT team is our front-line contact for our clients who need support. Qualifications & Requirements Microsoft CSP, AZURE, O365 Required: Ability to travel as required (~30%) Must be able to work flexible days/hours some on-call duty Experience with the following manufactures networking equipment, including HP, Cisco, SonicWALL, Ruckus, Experience with Microsoft Server 2008+ deployment, migration, and management Desired: Experience with virtualization technologies VMWare and Hyper-V Previous job experience with project and vendor management PCI experience Required Technical Experience: Experience with all Windows Desktop OS Experience with Hosted Exchange Experience with Microsoft productivity applications Desired Technical Experience: Experience with Microsoft Server 2008+ Familiarity with SonicWALL firewalls, Dell/HP/Cisco, managed switches Required Education: Minimum of 2 to 5 years of experience Background in Information Technology, Computer Science, Engineering, or Science or equivalent experience and/or certifications Advanced certifications (desired) VMware Certified Professional(VCP) Microsoft Certified Systems Administrator (MCSA) Microsoft Certified Systems Engineer (MCSE) Cisco Certified Network Associate (CCNA) Employment Type: Full time Location: Cranston, RI

Job Description Come join our Team! IT Systems Administrator Department: Information Technology Reports To: Operations Manager Job Type: Full-Time Work Environment: On-site We are seeking a highly skilled and detail-oriented IT Systems Administrator to manage and support our organization's IT infrastructure across multiple platforms and locations. This role involves the administration of Office 365, Windows Servers, VOIP systems, end-user devices, and business-critical applications like Inxsql. The ideal candidate will be proactive, security-conscious, and capable of working independently and collaboratively. Key Responsibilities: Office 365 Administration Manage user accounts: add/remove users, assign licenses Administer Microsoft Entra ID (Azure AD) Configure and manage Microsoft Teams and Groups Enforce security policies including password controls and MFA (Authenticator) Manage Exchange Online mailboxes and permissions RingCentral VOIP System User provisioning and deactivation Maintain and troubleshoot VOIP hardware Configure extensions and call queues Windows Server Administration Windows Server 2019: Manage Domain Controller, DNS, and user accounts Configure and maintain network printers Perform regular backups and recovery testing Windows Server 2022 Datacenter: Manage user access and printer configurations Support Inxsql database and OneDrive integration End-User Device Management Procure, configure, and deploy Windows 11 PCs (desktops/laptops) for local and branch offices Install and maintain applications Configure network and label printers (Zebra, HP) Troubleshoot Ethernet and WiFi connectivity Inxsql ERP System Manage login permissions and user defaults Customize and create reports (SSRS) Set up customers, vendors, and items Handle invoicing, receiving, lot management, and auditing Import files for pricing and mass updates Maintain code files and forms Remote Access & Security Configure and support NetExtender VPN and Remote Desktop settings Maintain Exclaimer Cloud for email signature management Website & Hosting Maintain and update company website (easternscrew.com) Work with PHP and DreamHost hosting platform Print Management Create and edit product prints and documentation Cloud Services Manage AWS Route 53 DNS configurations Qualifications: Associate's or Bachelor's degree in Information Technology or related field (or equivalent experience) 3+ years of experience in IT systems administration Strong knowledge of Microsoft 365, Windows Server environments, and VOIP systems Experience with ERP systems, preferably Inxsql Familiarity with PHP, SSRS, and AWS services Excellent troubleshooting and communication skills Ability to manage multiple priorities in a fast-paced environment Appy Today!! Preferred Certifications: Microsoft Certified: Azure Administrator Associate CompTIA Network+ / Security+ RingCentral Certified Administrator AWS Certified Cloud Practitioner This job could be perfect for you. Apply Today! Please send your Resume & Salary Requirements. No walk-ins or phone calls, please! As an EOE/AA employer, our company will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status. Job Posted by ApplicantPro

Kanadevia Inova (KVI) is a global market leader in energy from waste (EfW) and renewable gas. KVI acts as an engineering, procurement and construction contractor and project developer, delivering complete turnkey plants and system solutions for thermal and biological EfW recovery. KVI's Service Group combines its own research and development with comprehensive manufacturing and erection capabilities to support our clients throughout the entire life cycle of their plant. The Project Technical Support Specialist is a technical expert responsible for defining and delivering tailored technical solutions for complex challenges within service projects- mostly Categories 4 (mechanical retrofit projects) and 5 (MRO services) service works, and occasionally supporting Category 3 (retrofit projects) - KVI´s categories. Acting as a key interface between design, procurement, manufacturing, and site teams, this role ensures that solutions are technically sound, feasible for site implementation, and optimized for cost, quality, and schedule. The specialist contributes from the tendering phase through to project execution, providing continuity, technical leadership, and risk mitigation for high-value work scopes. In cooperation with the Technical Equipment Specialists, Account Management and Site Managers the Technical Support Specialist coordinates the service project according to contract and customer requirements. Solution Definition & Cost Estimation: Analyze client technical problems and define robust solutions in coordination with Account Managers, based on a deep understanding of plant operations and mechanical constraints. Propose adapted technical solutions, referencing past projects, known issues, and best practices to ensure feasibility and mitigate risks. Break down complex equipment adaptations into workable site phases (e.g., modular assembly, dismantling constraints, lifting strategy). Collaborate with internal experts (design offices, field service, technical services) to validate technical assumptions and refine designs. Estimate the full cost of the solution (design, manufacturing, logistics, installation, lifting, etc.) during the tender phase. Identify and engage suitable suppliers and manufacturing partners (internal/external), based on technical and economic performance. Act as the primary source of technical knowledge throughout the costing process to ensure accuracy and alignment with execution realities. Execution Support & Technical Coordination: Lead the technical deployment of the solution post-order, ensuring consistency with the defined scope and customer requirements. Coordinate design deliverables with internal design offices and follow up on schedule and quality of outputs. Supervise the procurement process alongside the Procurement team to ensure timelye ordering and alignment with technical specifications. Organize and participate in supplier quality checks (e.g., inspections, Factory Acceptance Tests, FAT) to ensure compliance before site delivery. Monitor cost, quality, and schedule of technical scopes under responsibility, adapting plans as needed in coordination with the site team. Capitalize on lessons learned and standardize practices for repetitive technical solutions (e.g., extractors, grates, ducts), improving reusability across projects. Oversee quality and progress with subcontractors or internal workshops to ensure production timelines and standards are met. Compliance & Collaboration: Ensure strict adherence to QHSE (Quality, Health, Safety, and Environment) standards, internal policies, and external regulations. Serve as a key technical bridge between the RSC, Account Management, Technical Service, Field Service, Spare Parts, and Manufacturing teams. Facilitate knowledge transfer and alignment across projects and regions, reducing redundancy and ensuring consistent technical quality. Actively collaborate with stakeholders to resolve conflicts or gaps in scope, documentation, or design assumptions. Contribute to risk analysis and mitigation strategies for critical technical items. Support internal continuous improvement initiatives, leveraging project learnings to optimize future executions. · Key Performance Indicators (KPIs): Accuracy and robustness of technical solution and cost estimation. Timely and high-quality delivery of designand manufacturing deliverables. Compliance with QHSE standards and internal processes. Project cost, quality, and timeline performance (for technical scopes). Reuse of solutions and technical standardization across projects. Qualifications Qualifications & Experiences: Master's degree in mechanical or industrial engineering or equivalent qualification 5+ years of experience in a similar role, involving the design, manufacturing, and management of complex mechanical parts. Strong background in the incineration sector, with a deep understanding of incinerator grate technologies and related equipment. Proven ability to manage multiple projects while meeting deadlines and budget constraints. Experience in quality assurance (QA/QC) and compliance with manufacturing processes. Experience in working in a matrix organization. Proficiency in MS Office and ERP systems for project and production management. Fluent in the local language and English, another language is a plus. Personal Attributes: Strong awareness of QHSE (Quality, Health, Safety, and Environment) management system and commitment to safe work practices. Strong communication skills, with the ability to interact with project managers, site supervisors, clients, and subcontractors. Ability to handle multiple tasks simultaneously, ensuring accuracy in documentation and process tracking. Works effectively under pressure, maintaining high performance levels and sound decision-making. Strong ability to collaborate within a multidisciplinary team with a sharp sense of informed decision-making. Highly self-motivated, adaptable, and willing to take initiative when needed. Willing to travel to sites as required. This is indicative and not exhaustive. The Employee's duties and responsibilities may evolve according to the Company's needs, in line with his skills and qualifications. Additional Information We Offer: Responsible challenge with diversified field of activity Team-oriented working atmosphere in an international Company Personal development opportunities through own Inova Academy Opportunity to gain an insight into various technical disciplines Excellent employment conditions Attractive working place (central, good transport links) Modern infrastructure Physical Demands: Frequently required to talk or hear, sit, use hands to finger, handle or feel, reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Working Conditions: Primary environment: ambient room temperatures, lighting and traditional office equipment as found in a typical office environment. The noise level in the work environment is usually moderate. Statement regarding individuals with disabilities: In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate the physical and mental limitations of an employee or an applicant. However, no accommodations will be made which may pose serious health safety or environmental risks to the employee or others or which impose undue hardships on the organization. Statement regarding Equal Employment Opportunity Equal Opportunity Employer, all applicants will be considered for employment without regard to age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation or status with regard to public assistance. Note: This job description is not intended to fully and completely describe all duties of the position. Other duties not specifically described herein may be required from time-to-time or as required. For HR agencies: Please note that we do not accept applications coming from agencies. Thank you.