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Technical support representative jobs in Bend, OR - 65 jobs

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  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Technical support representative job in Bend, OR

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $35k-48k yearly est. 1d ago
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  • Licensed Customer Service Representative - CSR

    Country Financial 4.4company rating

    Technical support representative job in Bend, OR

    Job Description We are looking for a motivated and detail-oriented Office Assistant to join a growing insurance agency in Bend, Oregon. In this role, you will play a key part in supporting both clients and the agency team while learning the ins and outs of the insurance industry. What You'll Do: Greet clients and be the first point of contact in person, by phone, and by email. Provide excellent customer service by assisting with billing questions, policy changes, and claims support. Prepare quotes, process applications, and update client records accurately. Support the agency team with daily office operations and special projects. Help identify opportunities for new business and assist in follow-ups. We're Looking For: Strong communication and organizational skills. A professional, client-focused attitude with the ability to multitask. Prior office or customer service experience preferred; insurance experience a plus. Willingness to learn, adapt, and grow within the role. What We Offer: Competitive pay and bonus/performance incentives based on growth. Training and professional development opportunities. A supportive, team-focused work environment. Room to grow your career in the insurance industry. Benefits Annual Base Salary Based on Experience Paid Time Off (PTO) Career Growth Opportunities Hands on Training Mon-Fri Schedule Flexible Schedule Responsibilities Client Interaction: Respond promptly and courteously to inquiries from policyholders over the phone and in person. Needs Assessment: Identify and assess customer needs to provide complete satisfaction and service excellence. Documentation: Maintain detailed records of customer interactions, transactions, and follow-up actions taken. Product Knowledge: Stay informed about our insurance products to confidently answer client questions and provide solutions. Support Team: Collaborate with team members to ensure smooth processes and effective service delivery. Requirements Licensing: Must hold an active Oregon Property & Casualty Insurance License. Experience: Minimum of 2 years in a customer service-oriented role, ideally within the insurance or financial services industry. Communication Excellence: Outstanding verbal and written communication skills, with the ability to explain insurance concepts clearly and professionally. Client Focus: Genuine commitment to understanding client needs and delivering empathetic, effective solutions that build trust and long-term relationships. Problem-Solving: Strong analytical skills to address complex client questions and resolve issues with clarity and confidence. Team Player: Collaborative mindset with a willingness to work closely with colleagues to ensure smooth service delivery. Time Management: Ability to manage multiple priorities, meet deadlines, and maintain attention to detail in a fast-paced environment. Tech Proficiency (Optional add-on): Comfortable with agency management systems, CRM tools, and Microsoft Office/Google Workspace.
    $31k-38k yearly est. 13d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Technical support representative job in Bend, OR

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $35k-48k yearly est. 20d ago
  • Technical Support Representative - Bend, Oregon (TSR102725)

    Paladin Data Corporation 3.7company rating

    Technical support representative job in Bend, OR

    Tired of obscurely doing the same old thing for the same old people? Wish you were working at one of those amazing tech companies where the boss actually knows your name and genuinely cares about every employee? A place where family, fun and growth are encouraged, where people are happy, and the benefits and perks are unbelievable? WAIT! Don't pinch yourself… this place does exist at Paladin Data Corporation, a leading provider of retail technology for pharmacy and hardware stores. And if your interest is piqued, you are probably just the type of person we are looking for. BECAUSE WE LOVE OUR CREW! Choice of two medical plans (PPO or HSA plan), 100% company-paid Dental, Vision, Hearing, Long- and Short-term Disability, Life and AD&D Insurance. Optional family coverage, premium plan upgrades, opt-out stipend, health/dependent care FSA, Critical Illness, Accident, and Hospital Confinement plans. 401(K) with up to 3% match. Generous Annual Profit-Sharing Bonus. Connectivity Reimbursement (personal cellular and internet) up to $135/month. Home PC Allowance up to $5000 (specific positions only). Company-funded Education Assistance (case-by-case approval). Employee of the Month Program with 8 hours PTO and VIP parking spot. Annual Company Merchandise Allowance. Employee Assistance Program with free virtual/in-person access to licensed professional counselors. Travel Assistance Program. Paid holidays and progressive scale PTO based on years of service. Plus exciting employee ownership program coming soon. Standard benefits eligibility after 1 calendar month; 401(k) eligibility after 90 days. Background investigation and drug test required. DO YOU… Wake up most days enthusiastic and positive Love helping people and making life-long friends Feel energized by learning new skills and growing personally and professionally Appreciate following a clear process while always looking for ways to innovate Demonstrate compassion and a self-motivated attitude, taking pride in a job well done Have interest and/or experience in game-changing technology Want a forever job you are excited to be a part of every day THE DAY-TO-DAY Engage with and guide clients in a prompt, positive and compassionate manner Use provided training and Help Portal to continuously grow in knowledge and experience, becoming a Subject Matter Specialist able to coach fellow team members and clients alike Draw on team and/or supervisor's knowledge as necessary on challenging cases Maintain detailed information in the Customer Relationship Management (CRM) system Be familiar with and able to offer peripherals and services that will benefit the client STILL WORRIED IT'S TOO GOOD TO BE TRUE? Don't be. Family-owned for over 40 years, we are driven by the belief that trust should be at the core of everything we do and that small business is the foundation of community. We pride ourselves in being a humanity-centric company with significant philanthropic contributions (Mayo Clinic, Salvation Army Meals programs, AOPA, Madras Airshow, local food banks and children's toy drives) and ongoing environmentally-conscience initiatives. Plus, we don't automate our hiring - we have real humans reviewing every submitted resume. Come find out why Paladin is one of the best places to work in Central Oregon and you may soon be telling all your friends what an incredible job you have and how awesome your life has become! And when you do, please encourage them to apply too - we have multiple openings. If you are amazing and smart, we will find a place for you!
    $33k-39k yearly est. 60d+ ago
  • HVAC Customer service Representative front office - Quickbooks required $23 to $25 DOE 833163

    Selectemp 3.8company rating

    Technical support representative job in Bend, OR

    Join Our Team - Urgently Hiring Customer Service Rep in Bend! Job Title: Customer Service Rep Pay: $23 - $25 per hour (Depending on Experience) Hours: Monday - Friday, 8 am - 5 pm What You'll Do: As a Customer Service Rep, you will be responsible for: Managing QuickBooks transactions to assist with invoicing and financial tracking. Answering incoming calls on a busy phone line with professionalism and enthusiasm. Scheduling appointments efficiently to accommodate both customer needs and technician availability. Following up with customers to ensure satisfaction and address any concerns. Identifying solutions to customer issues through effective problem-solving and communication. Running reports and performing multi-tasking duties, including handling emails and maintaining organized records. Navigating multiple platforms, systems, and operational programs to maintain efficiency and accuracy in service delivery. What You'll Bring: The ideal candidate for this role will have: QuickBooks is required. Knowledge of HVAC would be helpful A quick learner mentality that fosters growth and success within the team. Exceptional interpersonal skills and the ability to work collaboratively in a small office environment. Strong phone etiquette and the ability to handle customer inquiries with patience and professionalism. Punctuality and a strong attendance record. Why Join Us in Bend? Competitive pay accompanied by great benefits, including affordable health and prescription coverage with no waiting period. A chance to make a real impact in a thriving company. Location & Schedule: This position is on-site in Bend, OR, offering Monday through Friday shifts. Ready to Take the Next Step? If you're ready to start a rewarding career as a Customer Service Rep in Bend, apply today or contact our recruiting team to learn more. Don't wait, we're hiring now! #STBND
    $23-25 hourly 1d ago
  • IT Field Support Technician_Bend

    Gr8Ttek

    Technical support representative job in Bend, OR

    Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr88tek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Dell/Lenovo paid certification training Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit
    $33k-56k yearly est. Auto-Apply 60d+ ago
  • IT Field Support Technician_Bend

    Gr8Ttek, LLC

    Technical support representative job in Bend, OR

    Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr88tek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Dell/Lenovo paid certification training Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit Powered by JazzHR adg J7GiwWh
    $33k-56k yearly est. 19d ago
  • Veterinary Hospital Support Float

    Veterinary Referral Center of Central Oregon 3.7company rating

    Technical support representative job in Bend, OR

    At the Veterinary Referral Center of Central Oregon (VRCCO), you will become a vital member of a dynamic team dedicated to providing exceptional veterinary care. Our approach combines a commitment to compassionate, individualized care with evidence-based practices, ensuring strong connections between our staff and the patient-guests and pet parents we serve. Here, you will discover a culture founded on teamwork, compassion, and going beyond expectations-leading to a fulfilling and impactful career in veterinary medicine. Why Choose VRCCO? VRCCO is recognized as a leader in advanced pet care, offering a diverse range of specialty and emergency services designed to meet the needs of our community. We currently provide dermatology, internal medicine, medical oncology, surgery, ophthalmology, neurology, physical rehabilitation, urgent care, and emergency services. To improve the experience for our patients and help support our amazing team we have created a purpose-built veterinary hospital campus, with a 26,000 sq. ft. facility to serve our community. As we work together to prioritize the well-being of our patient guests, we are equally dedicated to our heroes (employees). We invest in competitive compensation and comprehensive benefits to support your health and well-being, both now and in the future. We are the only organization with Vet Cadets Childcare located at our flagship location and only a short drive from our Urgent Care facility. VRCCO has been Great Place To Work Certified since 2021. Come see the difference for yourself and be a part of our team. With abundant opportunities for continuing education and career advancement, you can develop a long and successful career with us. Benefits Highlights Medical: Multiple plan options with 70% coverage Dental/Vision: Multiple plan options with 50% coverage Profit sharing available for all heroes (employees) Tenure bonuses Savings: 401K matching program Stipends for continuing education Requirements Collaboration is key to this role's success. As an integral member of the VRCCO team, you will work closely with veterinarians, licensed technicians, and various support staff to provide seamless, cross-departmental assistance. This includes providing crucial support within specialized areas such as pharmacy, laboratory processing, and sterile instrument processing. Additionally, a core part of your day will involve direct animal husbandry, performing essential kennel technician duties that ensure the comfort, cleanliness, and basic patient support of our recovering animals. If you thrive in a fast-paced, detail-oriented environment and are passionate about helping pets through precision, care, and teamwork, we encourage you to apply! Education & Experience: This is a great entry-level position for those seeking to start their career in the veterinary field. Ready to Make a Difference? If you are passionate about veterinary care and are excited to grow alongside a team of like-minded individuals, we would love to hear from you! Apply today and become part of the Veterinary Referral Center of Central Oregon family-where we go beyond expectations, every day! Visit *********************************** to learn more!
    $33k-42k yearly est. 60d+ ago
  • Customer Service Rep

    Domino's Franchise

    Technical support representative job in Madras, OR

    Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service. Your job responsibilities would include (but aren't limited to): Greeting customers and taking orders with a smile! Operating the cash register and collecting payment from customers. Making consistent products within Domino's Pizza guidelines. Maintaining a clean and organized work environment from our customer's viewpoint. Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards. What are we looking for? A fun and friendly person, who is comfortable talking to strangers. A team player who is punctual and has a positive attitude! You are at least 16 years of age. Pass a Criminal Background check. Additional Information All your information will be kept confidential according to EEO guidelines.
    $30k-38k yearly est. 60d+ ago
  • Lithium Battery Technical Support

    Expion360 Inc.

    Technical support representative job in Redmond, OR

    For description, visit PDF: ************ shopify. com/s/files/1/0469/5742/8899/files/Lithium_Battery_Technical_Support_Job_Description_080224. pdf?v=1722611712
    $30k-45k yearly est. 35d ago
  • Sales Representative / Customer Service Representative

    Grants Pass 3.9company rating

    Technical support representative job in Bend, OR

    Position OverviewManages relationships with current customers, agents, adjusters and referral sources. Prospects for additional revenue opportunities. Job Responsibilities Contacts customers before and after service is performed to ensure satisfaction and develop additional prospects Prospects and develops new sales leads in assigned verticals Create, manage, and maintain key relationships with insurance agents, adjusters' other key relationships Continually builds product knowledge and refines sales techniques for specific relationship types and verticals Prepares documents for job file reviews with current and prospective clients Documents and reports on key referral-source relationships weekly and monthly Participates in collections efforts with non-residential customers when necessary Resolves issues with customers Job Requirements High school graduate or equivalent; college degree preferred 1-2 years experience in the Disaster Restoration field; IICRC Certifications preferred 6-12 months of sales experience or prior sales training is highly desired, but not required Valid Driver's License and satisfactory driving record Good verbal and written and communication skills Good customer service skills Highly motivated, strong work ethic and enjoy the selling process Build rapport easily and establish trust, leading to lasting customer relationships Can effectively present information to customers one-on-one and in small groups Has a good aptitude for basic math-- necessary for doing calculations related to the sales process Local and regional travel may be required for trade shows, training, networking events and for selling services immediately after catastrophic events Some work required outside of traditional working hours to network and represent the company at business social events Skilled using social media and other web-based sales tools Physical Demands and Working ConditionsThe physical demands are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Incumbent must be prepared to: Move up to 20 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects. Sit for long periods of time while using office equipment such as computers, phones etc. Fingering and Repetitive motions; such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment. Express or exchange ideas with others quickly, accurately, and receive and act on detailed information. Close visual acuity to perform detail-oriented activities at distances close to the eyes, such as preparing and analyzing data, viewing computer screen and expansive reading. Be exposed to various inside working conditions: The change of building environment such as with or without air conditioning and heating. Disclaimer The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities. Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision. Our environment is a diverse community where successful people work together to achieve common goals. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.
    $30k-36k yearly est. Auto-Apply 60d+ ago
  • Customer Service Rep

    TCH Group, LLC 2.9company rating

    Technical support representative job in Bend, OR

    This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records
    $31k-39k yearly est. 19h ago
  • Customer Service Rep

    Carsonvalleyhealth

    Technical support representative job in Bend, OR

    This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records
    $30k-39k yearly est. 19h ago
  • Customer Service Representative - Bend, OR

    Kedia Corporation

    Technical support representative job in Bend, OR

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $30k-39k yearly est. 1d ago
  • Customer Service Representative

    Central Oregon Heating Cooling Plumbing & Electrical 3.5company rating

    Technical support representative job in Redmond, OR

    Job Description Customer Service Representative Central Oregon Heating.Cooling.Plumbing.Electric Central Oregon Heating, Cooling, Plumbing, and Electric is looking for a Customer Service Representative to join our growing team. We want the best of the best to join our team! We offer competitive pay with great benefits and perks for our hard-working team members. At Central Oregon Heating, Cooling Plumbing & Electric, we understand the importance of family and providing work/life balance in a positive, upbeat, and supportive, diverse culture, environment. We are stewards for our brand to serve our communities with the best relationships and service. Our company is owned and managed by people who have been in the industry for many years, so we understand the position, the expectations, the challenges, the responsibilities... and we are here to support and work with you every step of the way! Summary: We are currently seeking a detail-oriented, customer-focused Customer Service Representative to join our team. The individual in this role will be responsible for managing service calls, customer calls, and optimizing operations to increase profitability. You will serve as the primary point of contact for our customers, and ensure their needs are met promptly. Additionally, you will play a crucial role in assisting our dispatchers and our skilled technicians by providing on-site support. While previous call center and/or industry experience is not required, candidates should possess excellent analytical and communication skills, as well as a keen interest in learning about the HVAC industry. Compensation: up to $23 per hour, DOE Schedule: 5 working days, including Saturdays. 8am - 5pm Work Location: Redmond, OR Benefits: Company paid Medical Company paid Dental Company paid Vision Company paid Emergent Medical Transport program Company paid Life Insurance Employee Assistance Program 401k/Roth with company match Competitive paid PTO Bonus programs, for eligible positions Company vehicle and gas card, for eligible positions Responsibilities, include but not limited to: Provide exceptional customer service to clients, addressing inquiries and resolving issues in a timely and professional manner. Maintain inbound and outbound calls and update customer database as necessary. Reply to online communications, emails answering service, website chats and text messages. Keep detailed records of service calls, technician routes, and customer feedback, using this data to identify areas for improvement. Work in cooperation with Dispatchers to provide back up support for responding to customer inquires about schedules, lead times, equipment service, invoicing, and preventative maintenance service inquiries. Perform administrative duties as assigned. Provide support to the Call Center Manager. Qualifications: Prior call center and/or HVAC industry experience is preferred. On-the-job training provided. Have verifiable work history and references. Able to communicate professionally, clearly, and concisely with other team members, management, and customers in person, by phone and email. Must be highly motivated, detailed oriented, able to multi-task, be highly skilled in problem solving and accurate resolutions, have a keen sense of urgency, be flexible, and demonstrate the ability to follow through on tasks timely and effectively. Have a great attitude that blends well with a fast-paced, goal-driven environment. Must be punctual with a clean presentation of them self and be prepared to work every day to provide reliable support for your team with excellent timeliness and attendance. Our company grows every year, which means we're looking for and building future crew leaders and managers! Let us work with you to put you on a career path. “We like what we do, and you will too!” We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Pre-employment screening includes background check, MVR report (for certain positions), and drug screening, excluding THC, (THC permitted for recreational use only, workplace drug policy applies during shift and on company premises.). This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
    $23 hourly 29d ago
  • Customer Service Representative

    Skyservice Business Aviation

    Technical support representative job in Redmond, OR

    at Skyservice Business Aviation SKYSERVICE BUSINESS AVIATION Skyservice is the North American market leader in business aviation. Built on the key principles of safety and service excellence, we offer full-service support and expertise in aircraft management, charter, maintenance, and sales from our fixed-based operator services across Canada and the United States. People and values are inseparable assets that fuel our commitment to Quality, Safety, Respect, Commitment, and Efficiency. These key values guide us every day and contribute to our reputation as industry leaders in aviation services. Skyservice is a team that is committed to supporting and developing our people. If you wish to advance your career and be part of team committed to reaching further and aiming higher in Business Aviation, the Skyservice family of companies is the team for you. Get to know us: *************************** Your future at Skyservice: Here at Skyservice we are continuing to grow and provide high level service to our clients, expanding our footprint and name throughout the Americas. You will bring an innovative mindset, strong attention to detail and fast-paced way of working to a team that works together to exceed the expectations of our customers. We focus on excellence and are committed to support and develop our teams! SUMMARY OF RESPONSIBILITIES: Provide high standards service to customers in accordance with Skyservice Business Aviation's philosophy, ensure efficient and courteous arrivals and departures of customers; Ensure communication and coordination between customers, lineservice crew and staff; Coordinate fueling, catering, car rental, hotel booking and reservations; Maintain, monitor and update the Aircraft Entry Log and advise the lineservice crew accordingly; Answer the general number phone lines and forward calls to the the appropriate person; Fill out digital forms for new clients and actively promote additional aircraft services and products; Respond to customer email inquiries in a timely and courteous manner; Complete daily invoicing and data entry for various vendors and customers; Contact clients about unpaid or overdue accounts and attempt to collect or make the appropriate payment arrangements; update account information if a payment is made; Other duties as assigned. QUALIFICATIONS AND SKILLS REQUIRED: High school diploma/GED required; Aviation experience preferred, but not required; Intermediate computer skills; Excellent communication skills; Excellent customer service skills; Ability to multitask; Strong conflict resolution skills; Maintain a professional demeanor and appearance at all times; Weekend availability and willingness to work overtime during peak seasons; Be at least 18 years of age; Legally entitled to work in the United States; Must be able to successfully complete and pass pre-employment drug and alcohol testing and other background checks necessary to obtain an airport restricted area pass. Benefits: Our perks and benefits include but are not limited to: 401(k) plan with employer match; Health, dental and vision insurance; Life insurance; Paid time off; Tuition reimbursement. Skyservice is an equal opportunity employer and welcomes applications from all interested parties. If for any reason you cannot apply through our job board, please contact a member of our Human Resources team for special accommodation.
    $30k-39k yearly est. Auto-Apply 10h ago
  • Customer Service Representative - State Farm Agent Team Member

    James Chrisman-State Farm Agent

    Technical support representative job in Redmond, OR

    Job DescriptionBenefits: 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with James Chrisman - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $30k-39k yearly est. 26d ago
  • Customer Service Representative - State Farm Agent Team Member

    Brian Myers-State Farm Agent

    Technical support representative job in Redmond, OR

    Job DescriptionBenefits: Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: I opened my agency in 2021, and since then our team has grown to six incredible team members plus myself. Creating a supportive, enjoyable workplace is a top priority, which is why we offer health benefits, strong worklife balance, paid licensing costs, team-building activities, and additional paid time off. Our break room is always stocked with snacks, and I love surprising the team with food and treats throughout the month. On a personal note, Im an avid outdoorsman and never pass up the chance to share (or hear) a good joketheres always plenty of laughter in the office. Were looking for someone who wants to contribute to a positive, people-focused team and grow right alongside us. If you enjoy a friendly environment where hard work is appreciated and humor is always welcome, this could be a great place to build your career. ROLE DESCRIPTION: As a Customer Service Representative with Brian Myers Insurance Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $30k-39k yearly est. 22d ago
  • Health System Specialist

    Confederated Tribes of Warm Springs 3.4company rating

    Technical support representative job in Warm Springs, OR

    Job Description Process IHS patient referral to outside providers, verify & ensure all referrals are through IHS physicians & referred patients are MCP eligible. Provide assistance to outside provider offices regarding MCP referrals, claims & payments. Educate MCP patients of the referral process, applying for alternate resources, answering all patient & provider questions in a considerate & timely manner. Research & process medical claims weekly for prompt payment, resolve incomplete claims, process claims for denial. Receive & research patient billing statements, by calling providers and ensuring patient insurances are billed, and request all required documents to be submitted to MCP. Maintain Patient & Medical Records confidentiality. Knowledge of Medicare, Medicaid; also familiar of the Tribes Benefit Plan, Health Comp. Familiar with The Warm Spring Community is essential. Able to utilize electronic documents filing & scanning system in daily processes, Have knowledge of CPT & ICD 10; familiar w/Medical terminology. Maintain positive professional work relationships w/ Supervisor, coworkers, patients & providers. Positive attitude & high motivation are prime importance, must have a high work ethic w/ability to work under minimal supervision, and able to accomplish other duties as assigned. Requirements High School Diploma or equivalent, w/ (3) years medial office experience. Medical Terminology, claims processing & highly experienced w/computers & telephone use. Proficient written & oral communication skills required. Requires reliable attendance & constructive workplace behavior. Must submit and pass a criminal background check with Federal, Tribal and State Law Enforcement. BenefitsBenefits include: Excellent medical insurance with low annual maximum-out-of-pocket costs, plus vision and dental. Available flex spending plan for daycare and medical costs. Also available are numerous supplemental insurance packages. 401(k) and or ROTH retirement with up to 5% employer matching after one year of employment. Eleven days of paid holidays and Personal time off (PTO) accruing at 130 hours annually with increases after three years of continuous service.
    $50k-60k yearly est. 14d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Technical support representative job in Bend, OR

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $48k-71k yearly est. 20d ago

Learn more about technical support representative jobs

How much does a technical support representative earn in Bend, OR?

The average technical support representative in Bend, OR earns between $28,000 and $38,000 annually. This compares to the national average technical support representative range of $27,000 to $44,000.

Average technical support representative salary in Bend, OR

$33,000

What are the biggest employers of Technical Support Representatives in Bend, OR?

The biggest employers of Technical Support Representatives in Bend, OR are:
  1. Paladin Data Systems
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