Customer Service Representative
Technical support representative job in Stockton, IL
Clae Goldman Team is seeking a friendly and efficient Customer Service Representative to join our team. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. As a Customer Service Representative, you will be responsible for providing exceptional customer service, addressing customer inquiries, and resolving issues. Join us and make a positive impact on the environment while helping your community.
Responsibilities
Handle Inquiries: Respond to customer questions and provide detailed information about our products and services.
Resolve Issues: Address and resolve customer complaints and issues in a timely and professional manner.
Maintain Records: Keep accurate and up-to-date records of customer interactions and transactions.
Provide Support: Assist customers with enrollment processes and
guide them through our energy solutions.
Promote Green Energy: Educate customers about the benefits of our community solar and third-party energy solutions.
Qualifications
Educational Background: High school diploma/GED required; a degree in a related field is preferred.
Experience: Previous experience in customer service or a related field is beneficial.
Communication Skills: Excellent verbal and written communication skills to effectively interact with customers and team members.
Problem-Solving Skills: Strong problem-solving skills to address and resolve customer issues.
Organizational Skills: Strong organizational and time management skills to handle multiple tasks and prioritize effectively.
Compensation
$60,000 - $120,000 (Annually)
About Clae Goldman Team
Clae Goldman Team specializes in providing community solar and third-party energy solutions door-to-door and retail. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. Join us and make a positive impact on the environment while helping your community.
Sr IT Support Technician
Technical support representative job in Dodgeville, WI
We're looking for a highly motivated IT Senior Support Technician with strong expertise in Microsoft device management and exceptional interpersonal skills. This is an onsite position in Dodgeville, WI, ideal for a proactive professional who thrives in fast-paced environments and delivers outstanding technical and user support.
Role Overview
You'll be responsible for:
Providing Level 2-3 support for desktops and mobile devices using both remote and onsite solutions.
Configuring, managing, and troubleshooting Microsoft technologies:
Azure AD / Entra ID
Microsoft Intune
Windows 11 Pro/Enterprise
Handling hardware setup, repair, and lifecycle tasks for:
Windows/Mac laptops and desktops
Mobile devices, printers, scanners, VoIP phones, conferencing gear
Delivering expert assistance with Microsoft 365 apps.
Maintaining accurate records in ITSM platforms.
Managing asset inventory and ensuring compliance with organizational standards.
Collaborating with users at all levels to ensure clear communication and positive engagement.
Identifying opportunities to improve processes and user experience.
Required Skills & Experience
5+ years in help desk or deskside support roles.
Strong proficiency in Microsoft ecosystem (Azure/Entra, Intune, O365).
Solid troubleshooting skills for Windows 11 and MacOS.
Familiarity with enterprise-scale device management and networking fundamentals.
Experience with remote support tools.
Ability to work independently, prioritize tasks, and adapt to changing environments.
Excellent interpersonal and communication skills.
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: *****************************************
Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.
Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting *************
Benefits Information:
Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill. Employing the Future™
Computer Field Tech Position-Dubuque IA
Technical support representative job in Dubuque, IA
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
desktop support
Technical support representative job in Dubuque, IA
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Title: Deskside Support Representative Distributed Client Services
Location: DUBUQUE,IA
Duration: 1 year (with possible extension)
Job Description:
· Win7/Win XP OS support
· Office 2003/2007/2010 support
· Deskside support skills, IMAC, must be able to troubleshoot complex issues.
Additional Information
For more information, Please contact
Shubham
97295-4595
Customer Service Representative HME-Full time-Days
Technical support representative job in Dubuque, IA
Responsible for performing all processes related to Home Medical Equipment (HME) referrals including obtaining all necessary patient and prescription information, verification of insurance benefits, ensuring receipt of required documentation, entry of patient information and order information into the Brightree system, communication of delivery/pickup arrangements and financial responsibility, as well as other general office duties as assigned. Responds to HME customer inquiries/concerns and performs research and follow-up in a timely, professional manner.
Clients, families, third party payers, physicians, referral sources, community and hospital staff.
ESSENTIAL FUNCTIONS:
Adheres to the principles of caring and expected behaviors outlined in MercyOne Medical Center's Model of Caring and Trinity Health's Code of Conduct, fostering a climate where all customers are treated in a manner consistent with MercyOne Medical Center's Mission and Values.
Maintains a working knowledge of applicable Federal, State and local laws and regulations, Trinity Health's Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical and professional behavior.
Performs other duties consistent with purpose of job as directed.
Receives and processes inquiries and referrals from internal and external sources for products/services provided by MercyOne Dubuque Home Medical Equipment utilizing appropriate policies, guidelines and standards.
REQUIRED:
High school or equivalent graduate.
1-2 years' experience in a customer service and/or office area preferred.
Prefer background in home medical equipment or other related medical/health field.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Customer Service Representative - Dubuque, IA
Technical support representative job in Dubuque, IA
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
Customer Service Rep/Office Clerk
Technical support representative job in Dubuque, IA
Allstate Agents are hiring out-going, career oriented, sales professionals to join their teams as a Licensed Insurance Sales Representatives (Licensed Sales Producers) or Customer Service Representatives. Job Description Speaking with clients about a wide variety of issues, through phone and email. Taking payments and making policy changes. Transferring clients to licensed sales producers when needed. Scheduling appointments, etc.
Qualifications
Prior customer service and office experience helpful.
Additional Information
COMPENSATION
Competitive hourly wage
Bonuses available as well based on meeting goals
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
***This position is with an Allstate Exclusive Agent, not with Allstate Insurance. Employees of Allstate agents must be able to successfully complete any applicable licensing requirements and training programs. Allstate agents are independent business owners who hire their own employees. Allstate agents' employees are not employees of Allstate. ***
All your information will be kept confidential according to EEO guidelines.
Customer Service Representative - State Farm Agent Team Member
Technical support representative job in Dubuque, IA
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Lane Madsen - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Customer Service Representative - State Farm Agent Team Member
Technical support representative job in Dubuque, IA
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
401K
Hourly pay plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Hiring Bonus up to $
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process.
This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
IT Intern
Technical support representative job in Dubuque, IA
PRIMARY FUNCTION:
The role provides broad exposure across multiple areas of IT-including end-user support, systems administration, networking, hardware/software troubleshooting, programming and business application support. The IT intern will be responsible for or assist in diagnosing and resolving issues related to computer hardware and software, including assigned project work.
MAJOR DUTIES AND RESPONSIBLITIES
Troubleshooting basic network and hardware trouble tickets
Document internal procedures
Excellent customer service skills.
Follow helpdesk/desktop support best practices (ITIL-centric) to ensure accurate, timely problem resolution.
Demonstrates basic knowledge of general IT Systems and network concepts, principles, and procedures
**Sponsorship is not available for this position**
Customer Service Representative
Technical support representative job in Manchester, IA
Superior Insurance Partners is a rapidly growing insurance brokerage platform, focused primarily on providing commercial lines, personal lines, and employee benefit solutions to companies and individuals. Superior acquires and partners with leading independent insurance agencies primarily in the Midwest and Eastern US. The company's mission is to improve the lives of its agency partners. Superior does this by creating a highly tailored plan for each of its agency partners to help them achieve their goals, and providing customized resources including accounting/finance, recruiting, HR, AMS/IT, marketing, and M&A support. Agency partners are aligned through long-term economic incentives while leveraging the benefits of best practices, scale, and resources across Superior's shared platform.
Superior is backed by Tyree & D'Angelo Partners (“TDP”), a leading Chicago-based private equity firm that makes control ownership investments in, and partners with, lower middle market businesses with the goal of creating meaningful value for all involved. TDP is currently investing out of its third fund and has managed and created over $3 billion of capital and company enterprise value. TDP has significant experience investing in service businesses and has completed over 1000 investment partnerships in its history.
We are seeking a Customer Service Representative (CSR) to join our growing team. Can you deliver exceptional customer service? Are you interested in helping a range of clients through issues that vary from relatively simple to moderately complex? Come join our friendly, competitive work environment today!
We are looking for people who are enthusiastic about building relationships with clients, will collaborate with the sales team to achieve goals, constantly seek improvement, and will demonstrate the value Superior Insurance Partners can provide.
How will you affect the business?
Effectively manage high volume of incoming calls
Identify and assess client needs to achieve satisfaction
Quoting, endorsements, certificates and will own the renewal process
Build sustainable relationships of trust through open and interactive communication
Provide accurate, valid, and complete information by using the right methods/tools
Handle complaints, provide appropriate solutions/alternatives within the time limits and follow-up to ensure a resolution
Keep records of customer interactions, process customer accounts and file documents
What skills will make me successful in this role?
Ability and desire to provide results
Develop professional relationships with your internal and external partners
Effective communication
Utilize your resilient and adaptable mindset in the face of shifting priorities
Eagerness to collaborate with all teams and employees.
Qualifications:
2+ Years of customer service experience
Open to licensing
High School Diploma
Good systems agility
Proficiency in Microsoft Office
Preferred:
Property and Casualty Insurance License
Agency Management System experience
Auto-ApplyPatient Support Specialist (PSS) - PRN (as needed)
Technical support representative job in Guttenberg, IA
Join Guttenberg Municipal Hospital & Clinics as a PRN Patient Support Specialist, where every day brings new opportunities to make a difference in patients' lives. This exciting position caters to recent graduates seeking flexible schedules while working onsite in beautiful Guttenberg, Iowa. You'll have the chance to develop your skills in a dynamic healthcare environment, engage with diverse patient populations, and contribute to innovative solutions in patient care. With competitive pay ranging from $15.91 to $23.87 per hour, this role offers valuable experience that can set the foundation for a rewarding career in healthcare. Your passion for customer-centric service and problem-solving will thrive here, alongside a forward-thinking team that values excellence and integrity in every interaction.
You will be offered great benefits such as Competitive Salary, IPERS, 457b, and 457b Roth. Be part of a dedicated team that empowers you to grow professionally while making a positive impact in the community.
Guttenberg Municipal Hospital & Clinics: Our Mission
For more than 60 years, Guttenberg Municipal Hospital & Clinics has been a supportive, helpful neighbor in the community we all love. Though we have expanded our services and specialties while upgrading our technology and facilities, you will find we have kept our personalized, family-focused approach to healthcare alive and well. Learn more about our patients and services in our most recent newsletter Keeping You Well.
Your role as a Patient Support Specialist
The Patient Support Specialist (PSS) at Guttenberg Municipal Hospital & Clinics plays a crucial role in delivering quality care to patients of all ages under the supervision of the Registered/Charge Nurse. This multifaceted position involves assisting patients with activities of daily living and providing essential nursing care within the professional scope of practice. As the first point of contact for hospital patients, the PSS greets, receives, and ensures their needs are met while guiding visitors and vendors effectively.
Additionally, the PSS handles incoming calls, routing them to the appropriate Patient Care Unit or emergency room as necessary. This role also encompasses various clerical tasks related to the admission and registration process of inpatients, outpatients, and ER patients, as well as maintaining organized records and performing cleaning duties to uphold a safe and welcoming environment in patient care areas.
What you need to be successful
To excel as a Patient Support Specialist at Guttenberg Municipal Hospital & Clinics, candidates must possess a range of essential skills and qualifications. A current Certified Nursing Assistant Certificate, LPN License, or EMT License is required, alongside maintaining all relevant certifications, including BLS certification. Candidates should demonstrate the ability to read, write, and perform basic math, along with a foundational clinical knowledge base that enables them to deliver quality care effectively.
Strong customer service skills, complemented by organizational and team-building abilities, are crucial for collaborating with colleagues and ensuring seamless interdepartmental communication. Familiarity with medical terminology enhances the PSS's capability to respond appropriately to patient needs. While less than a high school diploma is acceptable, one to two years of healthcare experience is preferred, fostering a solid understanding of the healthcare environment and the nuances involved in patient support.
Knowledge and skills required for the position are:
* Less than a high school diploma; ability to read
* write
* and do basic math
* Must have current Certified Nursing Assistant Certificate
* LPN License or EMT License
* -Must maintain all licenses/ certificates
* -Must obtain/ maintain BLS Certification
* -Must meet all continuing education requirements as mandated by your respective governing board
* -Must have clinical knowledge necessary to competently perform quality care and duties
* including medical terminology skills
* customer service skills
* organizational skills
* team-building skills and interdepartmental communication skills
* -Must meet all required certifications and training as directed by GMHC
* One to two years healthcare experience preferred
Join us!
If you feel that this job is what you're looking for, applying is a piece of cake - just follow the instructions on this page. Good luck!
Post-offer, pre-employment fit-for-duty assessment required, as well as Influenza vaccination.
Dynamic Server Support Technician
Technical support representative job in Dubuque, IA
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
Dynamic Server Support is a senior position that performs tasks related to the repair of a variety of client products. Performs basic, moderately complex, and complex troubleshooting activities for desktops, laptops, Desk Side Support, ESF, and Servers. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs.
Must own a basic repair tool kit
IT Specialist - Dubuque
Technical support representative job in Dubuque, IA
DuTrac Community Credit Union is seeking a full-time IT Specialist to join our team! Responsibilities include:
Overseeing special projects from start to finish, including necessary research, proposals to IT management, testing, installation, and troubleshooting.
Perform support on calls and emails involving PCs, printers, and other hardware,
Provide technical support and consultation in the use of Windows OS and other programs and applications.
Administration and support of hybrid Active Directory and Microsoft 365 with Azure AD, SharePoint, Exchange and Teams.
Support various virtualized Windows application servers. Update and patch servers and applications as needed.
Review and maintain documentation for various systems and applications in the environment.
Qualified candidates will have a minimum of a two-year degree in IT along with one to three years of related experience.
DuTrac Community Credit Union is proud to be an Equal Opportunity Employer.
Learn more about DuTrac at ***************
Auto-ApplyAMS/Product Support Specialist
Technical support representative job in Cuba City, WI
Reports To: Store Manager and Product Support Manager
Supervises: None
FLSA Code: Exempt
Position requires self-motivated person driven to succeed. Position provides ample freedom to develop relationships with customers and become an integrated partner/advisor in his/her business. Position encourages development of new and aggressive ways to promote Sloan Implement and the services and products we sell. Position demands working as a team with all Sloan Implement departments and employees in the best possible way to positively impact our customers and Sloan Implement. Position requires a helpful and patient personality willing to go the extra mile for our customers and Sloan Implement.
Depending on experience, a six month to one-year training program at our Atwood, IL location may be required.
Purpose:
Provides agronomic solutions and support for the sale and use of John Deere Agriculture Management Solutions (AMS) equipment. Works with all dealership departments to sell and support precision farming products to producers in their trade area.
Responsibilities:
Leads the organization in the sale of Precision Farming Products offered through John Deere
Knows and uses company provided systems and tools to follow a defined sales process
Manages the adoption of new technology and product offerings
Creates and executes a John Deere Agriculture Management Solutions (AMS) Marketing Plan to educate customers on the different products and services provided by the company
Conducts preseason on-farm customer training as well as in-field start-ups and troubleshooting
Provides support for advanced customer training (including desktop software and data management products) offered through John Deere
Responds to customer inquiries and provides troubleshooting over the phone, through remote support, or in person
Manages customer follow-up processes and customer satisfaction issues related to the AMS product line
Serves as the internal and external dealership technical specialist relative to the entire AMS product line
Identifies, develops, and leads training opportunities to educate customers and dealership employees on AMS products
Job Requirements:
Associates degree in Agronomy, Agriculture Business, or Agriculture Mechanization or equivalent experience
1+ years of experience in an agriculture-related role
Excellent driving record with a valid driver's license (checked via insurance company)
Must maintain a good driving record in compliance with company Motor Vehicle Records criteria throughout employment
Knowledge of database software and computer application systems
Ability to work flexible hours
Ability to use standard desktop load applications such as Microsoft Office and internet functions
Ability to speak and write effectively one-on-one and within a group
Full-Time Benefit Packages:
Paid Holidays & Vacation Time
Heath, Vision, & Dental Insurance
Life Insurance
401K Plan with Company Match
Routine Performance & Pay Reviews
Flexible Spending Account (FSA)
Safety Equipment Allowance
Company Provided Uniforms
All benefits subject to change.
Pay Information:
The salary pay range for this position is $50,000 to $90,000. This reflects a reasonable estimate of the targeted base salary for this role. Based on factor such as geographic location and candidate qualifications, actual base pay is determined when an employment offer is made.
Monday - Friday: 7 am to 5 pm
Saturday: 7 am to 12 pm (rotation)
Auto-ApplyInformation Technology (IT) Internship (Summer 2026)
Technical support representative job in Maquoketa, IA
MacLean-Fogg is a global manufacturing company with more than 100 years of innovation and excellence. Guided by our core values-Integrity, People, Customers, and Stewardship-we continue to build on a century-long legacy while driving the future of manufacturing. Our diverse businesses serve the automotive, industrial, and other critical industries, creating an environment where talent thrives, creativity flourishes, and collaboration drives success.
Location: Multiple U.S. Locations - View all locations Program Duration: Summer 2026 (10 Weeks) Pay Range: $18-$25 per hour (based on location, experience, and academic level)
Program Overview
Our Summer Internship Program offers real-world exposure to IT systems, applications, and infrastructure while contributing to meaningful projects from day one. Over 10 weeks, you will gain:
Hands-on experience in enterprise technology and digital solutions.
Mentorship and guidance from experienced industry leaders.
A professional network across functions and facilities.
Career-ready technical and professional skills.
When applying, you will be prompted to select all MacLean-Fogg locations where you are interested in being considered.
What You'll Do
As an Information Technology Intern, you will:
Assist with system administration, troubleshooting, and IT support.
Support projects in areas such as cloud computing, cybersecurity, networking, or ERP systems.
Participate in software/application testing and documentation.
Contribute to data management, reporting, and process automation initiatives.
Complete a capstone intern project and present results to leadership.
Qualifications
We're seeking motivated students who are ready to learn, grow, and contribute:
Currently pursuing a degree in Information Technology, Computer Science, Management Information Systems, or related field.
Minimum 3.0 cumulative GPA (on a 4.0 scale).
Familiarity with Microsoft Office 365, networking, programming, or database concepts preferred.
Strong analytical, problem-solving, and communication skills.
Collaborative mindset with a willingness to take initiative.
Ability to work on-site at one of our locations for the duration of the program.
Compensation & Benefits
Competitive hourly pay.
Skill development through hands-on learning.
Structured mentorship and feedback.
Networking opportunities with peers and professionals.
Experience presenting to leadership at program completion.
Computer Field Technician
Technical support representative job in Dubuque, IA
This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details:
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
desktop support
Technical support representative job in Dubuque, IA
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Job Title: Desk side Support Representative Distributed Client Services
Location :DUBUQUE,IA-52001
Duration: 1 Year (with possible extension)
JD :
Deskside Support, Remote Desktop Support, Windows,Linux, Mac OS, MS Office, Network Connectivity, O365. Must be professional, be very customer sat focused with excellent skills in Windows.
Solid skills with Linux and Mac.
Additional Information
For more information, Please contact
Shubham
************
***************************
Easy ApplyPatient Support Specialist (PSS) - PRN (as needed)
Technical support representative job in Guttenberg, IA
Job Description
Join Guttenberg Municipal Hospital & Clinics as a PRN Patient Support Specialist, where every day brings new opportunities to make a difference in patients' lives. This exciting position caters to recent graduates seeking flexible schedules while working onsite in beautiful Guttenberg, Iowa. You'll have the chance to develop your skills in a dynamic healthcare environment, engage with diverse patient populations, and contribute to innovative solutions in patient care. With competitive pay ranging from $15.91 to $23.87 per hour, this role offers valuable experience that can set the foundation for a rewarding career in healthcare. Your passion for customer-centric service and problem-solving will thrive here, alongside a forward-thinking team that values excellence and integrity in every interaction.
You will be offered great benefits such as Competitive Salary, IPERS, 457b, and 457b Roth. Be part of a dedicated team that empowers you to grow professionally while making a positive impact in the community.
Guttenberg Municipal Hospital & Clinics: Our Mission
For more than 60 years, Guttenberg Municipal Hospital & Clinics has been a supportive, helpful neighbor in the community we all love. Though we have expanded our services and specialties while upgrading our technology and facilities, you will find we have kept our personalized, family-focused approach to healthcare alive and well. Learn more about our patients and services in our most recent newsletter Keeping You Well.
Your role as a Patient Support Specialist
The Patient Support Specialist (PSS) at Guttenberg Municipal Hospital & Clinics plays a crucial role in delivering quality care to patients of all ages under the supervision of the Registered/Charge Nurse. This multifaceted position involves assisting patients with activities of daily living and providing essential nursing care within the professional scope of practice. As the first point of contact for hospital patients, the PSS greets, receives, and ensures their needs are met while guiding visitors and vendors effectively.
Additionally, the PSS handles incoming calls, routing them to the appropriate Patient Care Unit or emergency room as necessary. This role also encompasses various clerical tasks related to the admission and registration process of inpatients, outpatients, and ER patients, as well as maintaining organized records and performing cleaning duties to uphold a safe and welcoming environment in patient care areas.
What you need to be successful
To excel as a Patient Support Specialist at Guttenberg Municipal Hospital & Clinics, candidates must possess a range of essential skills and qualifications. A current Certified Nursing Assistant Certificate, LPN License, or EMT License is required, alongside maintaining all relevant certifications, including BLS certification. Candidates should demonstrate the ability to read, write, and perform basic math, along with a foundational clinical knowledge base that enables them to deliver quality care effectively.
Strong customer service skills, complemented by organizational and team-building abilities, are crucial for collaborating with colleagues and ensuring seamless interdepartmental communication. Familiarity with medical terminology enhances the PSS's capability to respond appropriately to patient needs. While less than a high school diploma is acceptable, one to two years of healthcare experience is preferred, fostering a solid understanding of the healthcare environment and the nuances involved in patient support.
Knowledge and skills required for the position are:
Less than a high school diploma; ability to read
write
and do basic math
Must have current Certified Nursing Assistant Certificate
LPN License or EMT License
-Must maintain all licenses/ certificates
-Must obtain/ maintain BLS Certification
-Must meet all continuing education requirements as mandated by your respective governing board
-Must have clinical knowledge necessary to competently perform quality care and duties
including medical terminology skills
customer service skills
organizational skills
team-building skills and interdepartmental communication skills
-Must meet all required certifications and training as directed by GMHC
One to two years healthcare experience preferred
Join us!
If you feel that this job is what you're looking for, applying is a piece of cake - just follow the instructions on this page. Good luck!
Post-offer, pre-employment fit-for-duty assessment required, as well as Influenza vaccination.
Information Technology (IT) Internship (Summer 2026)
Technical support representative job in Savanna, IL
MacLean-Fogg is a global manufacturing company with more than 100 years of innovation and excellence. Guided by our core values-Integrity, People, Customers, and Stewardship-we continue to build on a century-long legacy while driving the future of manufacturing. Our diverse businesses serve the automotive, industrial, and other critical industries, creating an environment where talent thrives, creativity flourishes, and collaboration drives success.
Location: Multiple U.S. Locations - View all locations Program Duration: Summer 2026 (10 Weeks) Pay Range: $18-$25 per hour (based on location, experience, and academic level)
Program Overview
Our Summer Internship Program offers real-world exposure to IT systems, applications, and infrastructure while contributing to meaningful projects from day one. Over 10 weeks, you will gain:
Hands-on experience in enterprise technology and digital solutions.
Mentorship and guidance from experienced industry leaders.
A professional network across functions and facilities.
Career-ready technical and professional skills.
When applying, you will be prompted to select all MacLean-Fogg locations where you are interested in being considered.
What You'll Do
As an Information Technology Intern, you will:
Assist with system administration, troubleshooting, and IT support.
Support projects in areas such as cloud computing, cybersecurity, networking, or ERP systems.
Participate in software/application testing and documentation.
Contribute to data management, reporting, and process automation initiatives.
Complete a capstone intern project and present results to leadership.
Qualifications
We're seeking motivated students who are ready to learn, grow, and contribute:
Currently pursuing a degree in Information Technology, Computer Science, Management Information Systems, or related field.
Minimum 3.0 cumulative GPA (on a 4.0 scale).
Familiarity with Microsoft Office 365, networking, programming, or database concepts preferred.
Strong analytical, problem-solving, and communication skills.
Collaborative mindset with a willingness to take initiative.
Ability to work on-site at one of our locations for the duration of the program.
Compensation & Benefits
Competitive hourly pay.
Skill development through hands-on learning.
Structured mentorship and feedback.
Networking opportunities with peers and professionals.
Experience presenting to leadership at program completion.