Technical support representative jobs in Duluth, MN - 69 jobs

Northern Natural Gas has an exciting career opportunity available for a Pipeline Intern to gain insight into a career in the energy industry! Our interns gain real-life experience working alongside full-time employees along the largest interstate natural pipeline system in the United States. APPLY TODAY! Student currently enrolled in a technical or associate of applied science degree program from an accredited college. Areas of study include: * Aviation Maintenance Tech * Diesel Tech * Diesel Mechanics * Natural Gas Technology * Natural Gas Transmission * Natural Gas Measurement * Gas Industrial Mechanics * Natural gas Compression Technology * Electro-mechanical System Technology, Electronic System Technology, Electrical System Technology, Automated Systems Engineering, Instrument & Control Technology or Industrial Automation Technology * Corrosion Technology Additional responsibilities include: * Proficiency with personal computer and various software (Excel, Word, PowerPoint, Access, etc) * Effective oral and written communication skills * Effective analytical and problem-solving skills * Support the company's employee policies and procedures, including workplace safety * Ability to read and understand pipeline maps and alignment sheets * Mechanical aptitude * Ability to work safely independently * Ability to work outdoors in all types of climate conditions * Ability to work in close quarters, work while kneeling, squatting, sitting, climbing and standing; ability to climb up and down ladders, stairs, platforms Employees must be able to perform the essential functions of the position with or without an accommodation. We celebrate diversity, equity and inclusion, and we are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. Under the direction of the operations manager or team leader, support the team with daily operations, maintenance tasks, project activities or administrative duties to learn to fundamentals of the pipeline industry. Technical Skill Areas include: * Controls * Measurement * Corrosion * Mechanical * Liquified Natural Gas * Underground Storage Operations * Compressor Station Operations * Pipeline Maintenance * Equipment Operations * Environmental Standards

Job Title: Product Support Representative Reports To: Site Operations Manager Company: Aspen Aerials, a TIME Manufacturing Company TIME Manufacturing Company is a leading global manufacturer of vehicle-mounted aerial lifts, digger derricks, bucket trucks, and bridge inspection equipment. Through its renowned brands-Versalift, Ruthmann, Bluelift, France Elévateur, Movex, BrandFX, and Aspen Aerials-the company serves diverse industries, including electric utility, telecommunications, bridge inspection, tree care, and other fleet-supported sectors. With a strong commitment to innovation, quality, and customer satisfaction, TIME Manufacturing Company designs and manufactures top-tier products that enable professionals to operate safely and efficiently at various heights. Job Summary: Perform inspections, maintenance, and repairs to Aspen Aerials Bridge Inspection Units (UBIU). You would also be training individuals in the proper operation, maintenance, troubleshooting and repair of UBIUs. Interact with owners and users in person and on the telephone to provide technical service. Majority of the work will be done at the customers location. Travel to the customer is done typically by air, home on the weekends. Travel can be planned around your schedule. When working on the road all expenses (travel, meals, lodging) and time will be paid for. JOB DUTIES INCLUDED BUT NOT LIMITED TO * Communicate with customers over the phone, in writing and in person to gain an understanding of equipment concerns and to provide technical service needs. * Assist in the preparation and maintenance of training materials, parts, and service/operators' manuals. * Travel to customer's location to perform inspections, training and repairs of UBIUs in compliance with company policies and procedures. * Travel can be both domestically and internationally. Home on the weekends, typical travel/work week is Monday to Friday or Monday to Saturday. * Prepare, submit and review inspection reports with customers. * Process service, warranty, inspection and expense reports in compliance with company policies and procedures. * Work with service providers and users to resolve warranty and service issues. * Operate and inspect UBIUs prior to delivery and provide correction lists to Production Manager. * Perform diagnostic tests on UBIUs utilizing electrical and hydraulic test equipment. * Perform repairs on UBIUs at Aspen Aerial's facility and at the customer's facility. * Support the production department through training and development of personnel. * Participate in the annual "Aspen Aerials Service School". * Perform other duties as assigned. * Participate in company training activities to improve overall work performance. * Comply with all Aspen Aerials policies and procedures. QUALIFICATIONS and REQUIREMENTS * Advanced mechanical ability * Advanced trouble shooting of hydraulic systems, electrical systems, and electronic controls. * Technical writing * Proficient in Microsoft Suite (Word, Excel and Power Point). * Ability to work both independently and cooperatively. * Ability to prioritize and work several projects simultaneously. * Ability to speak in front of groups and with individuals using strong grammar and communication skills. * Able to obtain and maintain a CDL (commercial driver's license). * Able to obtain and maintain a passport. * Ability to solve technical problems and at times with limited resources. * Ability to interpret work instructions furnished in written, oral, diagram or schedule form. * Able to talk, hear, walk, sit, use hands, climb or balance, stoop, kneel, crouch or crawl. * Able to lift and or move up to 75 pounds. * Specific vision abilities required by this job include close vision, distance vision, color and ability to adjust focus. * Able to operate UBIUs from the basket over bridges. Core Benefits * Comprehensive health, dental, and vision insurance plans * 401(k) with company match * Paid time off and holidays * Professional development opportunities * Collaborative and innovative work environment Equal Employment Opportunity (EEO) Statement Aspen Aerials, a Time Manufacturing company, is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. #INDALL1

The IT Support Specialist is primarily responsible for responding to client inquiries for technical assistance and ensuring courteous, timely and effective resolution of client issues. Problem resolution will involve the use of diagnostic and support request tracking tools, as well as require that the individual give remote support at the desktop and server level, escalating and coordinating support actions with other staff as needed. In addition, the IT Support Specialist is responsible for establishing and building relationships with clients by demonstrating willingness to pursue improved courses of action, delivering products and services that best serve client needs and using client feedback as a basis for improving service. The IT Support Specialist serves as an extension of the local facilities team after normal business hours, ensuring the facility is staffed for emergency response and physical security. Shift Hours: Thursday/Friday/Saturday and alternating Wednesday from 7p to 7a. Essential Functions: Provide initial analysis and triage for issues reported through phone calls, monitoring alerts from client and internal infrastructure, or service portal to gather all pertinent information, assess urgency, and facilitate resolution Monitor critical infrastructure and security systems supporting the local facility. Escort for Data Center and provide Smart / Remote hands support Respond to requests for technical assistance in person, via phone, and electronically, based on urgency Diagnose, research, and resolve technical hardware, software, application, and performance issues. Escalate as necessary and work with 3rd-party providers when needed. Proactively update users on status, document resolutions and perform timely follow-ups in accordance with established policy/standards Assists with maintenance activities to include Microsoft servers Ensure accuracy, clarity and quality of work reflecting an underlying drive to increase efficiency Author process and support documentation to increase first call resolutions and reducing time to resolve Applies knowledge to the business and provides personalized, value-added service to clients Embrace teamwork and collaboration by supporting colleagues and leveraging others' strengths and experiences to achieve team goals Requirements Qualifications: Associate degree in Computer Science, Information Systems or related field, or equivalent work experience One + year experience in customer service role providing technical support ITIL v3 or v4 Foundation certification or 1 year's work experience in an ITIL environment preferred IT-related certifications preferred (CompTIA A+, Network+, Server+, CCNA or Microsoft) Above average desktop/laptop/network/hardware/software/application troubleshooting skills Microsoft Server Technologies, VMWare Windows Operating Systems, Active Directory, O365 Experience using service management system for issue tracking VOIP, WAN and LAN connectivity/routers experience preferred Outstanding phone etiquette and exceptional oral and written communication Ability to diffuse agitated situations and operate effectively and professionally under pressure Excellent customer service attitude and interpersonal skills Excellent organizational skills, concern for accuracy and attention to detail Self-motivated with a strong aptitude and desire to learn Compensation: The compensation for this position is $37,595 - 50,470 annually. Final offer amounts are determined by multiple factors including experience and skillsets.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

The purpose of our internship is for the development of technical or vocational college students pursuing an associate degree in applied science in a technical discipline. A Pipeline Technician Intern will be exposed to a variety of pipeline and compressor station operations, pipeline maintenance and other project activities that will provide an opportunity to apply knowledge and skills learned in college and demonstrate abilities in the workplace. This is a temporary, nonexempt position. Student currently enrolled in a technical or associate of applied science degree program from an accredited college. Areas of study include: Aviation Maintenance Tech Diesel Tech Diesel Mechanics Natural Gas Technology Natural Gas Transmission Natural Gas Measurement Gas Industrial Mechanics Natural gas Compression Technology Electro-mechanical System Technology, Electronic System Technology, Electrical System Technology, Automated Systems Engineering, Instrument & Control Technology or Industrial Automation Technology Corrosion Technology Additional responsibilities include: Proficiency with personal computer and various software (Excel, Word, PowerPoint, Access, etc) Effective oral and written communication skills Effective analytical and problem-solving skills Support the company's employee policies and procedures, including workplace safety Ability to read and understand pipeline maps and alignment sheets Mechanical aptitude Ability to work safely independently Ability to work outdoors in all types of climate conditions Ability to work in close quarters, work while kneeling, squatting, sitting, climbing and standing; ability to climb up and down ladders, stairs, platforms Employees must be able to perform the essential functions of the position with or without an accommodation. We celebrate diversity, equity and inclusion, and we are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. Under the direction of the operations manager or team leader, support the team with daily operations, maintenance tasks, project activities or administrative duties to learn to fundamentals of the pipeline industry. Technical Skill Areas include: Controls Measurement Corrosion Mechanical Liquified Natural Gas Underground Storage Operations Compressor Station Operations Pipeline Maintenance Equipment Operations Environmental Standards

The purpose of our internship is for the development of technical or vocational college students pursuing an associate degree in applied science in a technical discipline. A Pipeline Technician Intern will be exposed to a variety of pipeline and compressor station operations, pipeline maintenance and other project activities that will provide an opportunity to apply knowledge and skills learned in college and demonstrate abilities in the workplace. This is a temporary, nonexempt position. Student currently enrolled in a technical or associate of applied science degree program from an accredited college. Areas of study include: Aviation Maintenance Tech Diesel Tech Diesel Mechanics Natural Gas Technology Natural Gas Transmission Natural Gas Measurement Gas Industrial Mechanics Natural gas Compression Technology Electro-mechanical System Technology, Electronic System Technology, Electrical System Technology, Automated Systems Engineering, Instrument & Control Technology or Industrial Automation Technology Corrosion Technology Additional responsibilities include: Proficiency with personal computer and various software (Excel, Word, PowerPoint, Access, etc) Effective oral and written communication skills Effective analytical and problem-solving skills Support the company's employee policies and procedures, including workplace safety Ability to read and understand pipeline maps and alignment sheets Mechanical aptitude Ability to work safely independently Ability to work outdoors in all types of climate conditions Ability to work in close quarters, work while kneeling, squatting, sitting, climbing and standing; ability to climb up and down ladders, stairs, platforms Employees must be able to perform the essential functions of the position with or without an accommodation. We celebrate diversity, equity and inclusion, and we are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. Under the direction of the operations manager or team leader, support the team with daily operations, maintenance tasks, project activities or administrative duties to learn to fundamentals of the pipeline industry. Technical Skill Areas include: Controls Measurement Corrosion Mechanical Liquified Natural Gas Underground Storage Operations Compressor Station Operations Pipeline Maintenance Equipment Operations Environmental Standards

Brand Overview:maurices is a women's apparel retailer that celebrates feel good fashion for real life. It's committed to its service with style promise and offering affordable fashion that takes women from workday to weekend and all of life's adventures in between. With inclusive sizing from 0-24, maurices is famous for its versatile styles including key categories such as denim, dresses, tops, and more. Established in 1931, maurices operates 935 stores in communities across North America. Discover even more fashion at maurices.com.Ready to apply? We currently have an opportunity for a IT Service Management Specialist to join our team located at our Corporate Office-maurices-Duluth, MN 55802. Ready to help bring feel good fashion for real life™ to hometowns across North America? Join our family of amazing individuals in our corporate office in Duluth, Minnesota, ranked one of the Top 100 Best Places to Live in 2019. Since 1931, we've helped women look and feel their best every day - making maurices not only a special place to shop, but a great place to work and connect. Apply today! Position Overview: The ITSM Specialist supports critical service management processes that keep our omni-channel retail operations running smoothly. This is an excellent opportunity for someone ready to advance beyond help desk work into a structured ITSM role with clear growth potential. Working closely with the ITSM Team Lead, you'll play a key role in change management, problem management, major incident communications, and data-driven incident reduction initiatives. You'll gain hands-on experience with enterprise ITSM processes while developing technical skills in ServiceNow reporting, dashboards, and workflows. Key Responsibilities: Change Management Review and validate change requests to ensure all requirements are met with accuracy and completeness Identify and flag potential conflicts between proposed changes and existing schedules Prepare detailed change information and materials for daily change review meetings Support Change Advisory Board (CAB) activities by coordinating change schedules and documentation Track change success rates and collaborate with teams to improve change quality Problem Management Monitor problem tickets to ensure adherence to SLA requirements for root cause analysis and resolution Track daily progress on open problems and proactively follow up with assigned teams Coordinate problem resolution activities across multiple IT teams to ensure timely completion Escalate aging or stalled problems to the ITSM Team Lead with recommended actions Document problem resolution patterns and lessons learned Major Incident Management Communications Assist IT leadership with drafting and distributing status updates during major incidents Ensure incident records are properly maintained with timely, customer-facing updates Coordinate communication timing across IT and business stakeholders Maintain incident communication templates and standards Track post-incident action items to closure Incident Analytics & Continuous Improvement Analyze incident data to identify trends, themes, and patterns across the IT environment Create reports and visualizations that highlight opportunities for permanent incident reduction Present findings to IT Operations teams with actionable recommendations Partner with technical teams to prioritize and implement preventive measures Track the effectiveness of improvement initiatives over time Knowledge Management Review knowledge base articles for accuracy, relevance, and currency Identify outdated or missing documentation and coordinate updates with subject matter experts Ensure knowledge articles are created following major problem resolutions Track knowledge article usage and effectiveness Maintain knowledge management standards and processes ServiceNow Platform Administration Create and maintain reports and dashboards for change, problem, and incident metrics Develop custom views and filters to support process workflows Learn to build and modify ServiceNow workflows (training provided) Ensure data quality and integrity across ITSM modules May assist with CMDB accuracy and asset management activities as needed Process & Governance Support ITSM process documentation and continuous improvement initiatives Assist with audit requests related to change and problem management records Participate in process reviews and recommend efficiency improvements Help ensure compliance with internal IT governance standards Education/Skills and Experience Requirements: Required 2-4 years of IT experience, including help desk or technical support roles Strong analytical skills with ability to identify patterns in large datasets Excellent written and verbal communication skills High attention to detail and ability to manage multiple priorities Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word) Demonstrated ability to work collaboratively across teams Willingness to learn ServiceNow and ITSM best practices Preferred Experience with ServiceNow or similar ITSM platforms ITIL Foundation certification (or willingness to obtain) Familiarity with retail operations, POS systems, or e-commerce platforms Experience creating reports, dashboards, or data visualizations Understanding of change management, problem management, or incident management processes Key Competencies Analytical Thinking: Ability to spot trends and draw meaningful conclusions from data Attention to Detail: Ensuring accuracy in change reviews, problem tracking, and documentation Communication: Clearly conveying technical information to diverse audiences Stakeholder Management: Coordinating work across multiple teams diplomatically Process Orientation: Following structured methodologies while identifying improvement opportunities Learning Agility: Quickly absorbing new tools, processes, and technical concepts Accountability: Following through on commitments and tracking work to completion Location:Corporate Office-maurices-Duluth, MN 55802Position Type:Regular/Full time Pay Range: Annual Salary: $55,000.00 - $65,000.00Equal Employment Opportunity The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all personnel actions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under federal, state, or local law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business.

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences. AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

Friendly outgoing person who likes to work with the public. Some computer skills are helpful but not required.

Job Overview This role is responsible for keeping our team productive and our systems secure. You'll be the go-to person for all technology needs. Primary Focus: Employee Support Your number one job is ensuring employees can do their work. You'll troubleshoot hardware and software issues, answer questions, and solve problems-quickly, patiently, and clearly. The IT Technician plays an important role in ensuring Wescom's entire team can utilize our technology All employees must act with urgency, accountability, and flexibility to ensure Wescom's core values are always followed.

AMSOIL INC. has an exciting opportunity as a Product Support Representative in our Technical Services department. In this role you will be providing customer service and technical support on products to AMSOIL dealers and customers via phone, email, live chat and other forms of social media. After an initial training period, this position offers a hybrid work schedule requiring at least three days per week in the office located in Superior, Wisconsin. AMSOIL is a technology-focused lubricant manufacturer headquartered in Superior, Wisconsin. From introducing the world's first API-qualified synthetic motor oil to designing the first wind turbine gear oil to deliver extended drain intervals, our company history is a checklist of industry firsts. We are known for disrupting the industry with innovative products that redefine quality and help customers elicit maximum performance and life from their vehicles and equipment. We serve a broad range of customers, from automotive and powersports enthusiasts to industrial manufacturing plant managers. We are growing rapidly and provide a collaborative work environment with excellent work/life balance. Core Responsibilities: Provide customer service and technical support on AMSOIL products and their intended applications, to dealers and customers Provide outstanding customer service to drive positive sales and increase customer loyalty Assist with warranty claims by leading investigations and working with AMSOIL personnel to achieve a positive outcome Collaborate with mechanical experts in evaluating equipment failures specific to warranty claims Provide technical support to other internal departments as requested Position Requirements: High school diploma or equivalent Minimum of 1 year of customer service experience Strong written and verbal communication skills Strong skills in operating a computer with proficiency in Microsoft Office Products Basic understanding of mechanical equipment and/or lubricants Aptitude and willingness to learn mechanical and lubrication fundamentals Preferred Qualifications: Experience working in a call center environment Other Details: Pay Type - Hourly Pay Range - $19/hr to $21/hr. *Actual compensation based on experience and skills

Lake Superior Consulting is seeking an IT Technician I to join our team. This is an entry level position working with end-user troubleshooting, PC support, and basic networking. Desire to obtain experience in an internal and customer facing IT and engineering related company is preferred. Familiarity and prior usage of Windows operating systems, MS Office applications, networking, PC hardware, wireless technology management, basic wiring, Active Directory, Help Desk management software, video conferencing, web-based applications, desktop imaging, remote support, VOIP phone systems, Microsoft Teams, and desktop firewalls is preferred. Experience with Dell desktops and laptops is a plus. Responsibilities: Serve as the first point of contact for clients and internal employees seeking technical assistance over the phone, email, or through the ticketing system. Perform remote troubleshooting through diagnostic techniques and pertinent questions. Determine the best solution based on the issue and details provided by customers. Walk the customer through the problem-solving process. Direct unresolved issues to the next level of support personnel within published SLA guidelines. Record events, problems, and their resolution within published SLA guidelines. Follow-up and update customer status and information daily. Other duties as assigned. Position Requirements: Must work well in a group as well as alone and unsupervised. Attention to detail and good time management is required to keep up with a high volume of support requests. Must possess excellent verbal and written communication skills to effectively communicate with end users and department members. Previous Helpdesk experience not required. Industry certifications, associate degree, and/or bachelor's degree Physical Requirements and Demands: This position may travel up to 10%, a clean driving record is required. Occasional lifting of up to 50 lbs. Be Part of Something Bigger - Join the Team at Lake Superior Consulting! At LSC, you'll have the opportunity to collaborate with top-tier talent and take on meaningful projects in industries including Liquids and Natural Gas, Power, Mining, Water and Wastewater, Renewables, and Manufacturing. If you're driven, curious, and ready to grow your career while making a difference, we want to hear from you. Lake Superior Consulting offers a competitive compensation package. The actual starting salary will be determined based on a variety of factors, including your skills, experience, and office/market location. The anticipated salary/hourly range for this position is $47,000- $58,000 per year. Our benefits include: • Medical, Dental, Vision Insurance • Flexible work options • 401K/Profit Sharing (6% company match) • Company paid life, AD&D, and short/long term disability • Paid time off (PTO) • Paid holidays (twelve per year) • Tuition reimbursement Bias-Free Hiring Practices: Lake Superior Consulting is proud to be an Equal Employment employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative-State Farm Agent Team Member. Insurance experience not required; we will train the right person with the right skill set. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer service experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career. Responsibilities Serve as a primary contact for customers via phone, email, in-person walk-ins and text. Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate and knowledgeable support which includes responding to inquiries about insurance availability, eligibility, coverages, policy changes, billing clarification and resolving issues. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Maintain accurate documentation of all customer interactions. Order office & marketing supplies, complete daily deposits and daily mail needs. Work collaboratively with team members to meet agency service and retention goals. As an Agent Team Member, you will receive... From $45,000 annual+ bonuses available Simple IRA (matching) Health Insurance Holiday Pay Paid time off, birthday day off Team Lunches & Outings Monday-Friday 8:30-5 schedule, no weekends Training & development Continuing Education License Reimbursement Growth potential/Opportunity for advancement within my agency Agent Aspirant Program for individuals aspiring to start their own agency Requirements Interest in marketing products and services based on customer needs Excellent communication and interpersonal skills - written, verbal and listening People-oriented, you like to talk to others High attention to detail and ability to manage multiple tasks simultaneously Proactive in problem solving Pride in getting work done accurately and timely Able to learn computer functions and company software Property & Casualty Insurance License (must be able to obtain) Life & Health Insurance License (must be able to obtain) Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education This is an in-office position, must be able to commute to our agency daily in Moose Lake, MN. If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Pay $16-$18 Responsibilities The Customer Service Representative is tasked with providing excellent customer service for HOM Furniture's customers. Necessary tasks include: * Answering phones to either direct callers to the proper department or to answer any questions they may have. * Finalizing orders, taking payments, and scheduling deliveries and pickups. * Processing returns and processing initial paperwork for warranty claims. * Making changes and cancellations to orders when appropriate. * Updating customers on changes to their order status. * Processing finance applications. * The Customer Service Representative serves as a support for showroom Sales Consultants. As such, they assist with questions and processing orders as needed. * Processes sales for accessories and other small purchases. * Occasionally, the Customer Service Representative works the sales floor following HOM Furniture's proven sales methods. * Other duties as assigned. Benefits * HOM Furniture offers its full-time employees a competitive benefits package. * Paid Time Off- 20 Days in 1st year for full-time employees * Medical and/or Dental Coverage * 401(k) Employee Contribution Plan * 401(k) Employer Matching * Employee discount * Career advancement opportunities and training * Pay on Demand - options for receiving earned wages Requirements Education: Must be working towards or have a high school diploma or GED. Experience: Six months of customer service experience preferred. Physical Demands: Low physical demands required. The employee is regularly required to sit for sustained periods of time and occasionally lift up to 25 pounds. Other: Must be able to communicate effectively both verbally and in writing. * Reasonable accommodation will be made for those who require it. HOM Furniture is proud to be an equal opportunity workplace. Individuals seeking employment at HOM Furniture are considered without regard to race, color, religion, gender expression or identity, sexual orientation, national origin, marital status, age, creed, public assistance status, disability, membership or activity in a local commission, or any other characteristic or classification protected by federal, state or local law. See All Sales Positions >>

Job Description Job Title: Product Support Representative Reports To: Site Operations Manager Company: Aspen Aerials, a TIME Manufacturing Company TIME Manufacturing Company is a leading global manufacturer of vehicle-mounted aerial lifts, digger derricks, bucket trucks, and bridge inspection equipment. Through its renowned brands-Versalift, Ruthmann, Bluelift, France Elévateur, Movex, BrandFX, and Aspen Aerials-the company serves diverse industries, including electric utility, telecommunications, bridge inspection, tree care, and other fleet-supported sectors. With a strong commitment to innovation, quality, and customer satisfaction, TIME Manufacturing Company designs and manufactures top-tier products that enable professionals to operate safely and efficiently at various heights. Job Summary: Perform inspections, maintenance, and repairs to Aspen Aerials Bridge Inspection Units (UBIU). You would also be training individuals in the proper operation, maintenance, troubleshooting and repair of UBIUs. Interact with owners and users in person and on the telephone to provide technical service. Majority of the work will be done at the customers location. Travel to the customer is done typically by air, home on the weekends. Travel can be planned around your schedule. When working on the road all expenses (travel, meals, lodging) and time will be paid for. JOB DUTIES INCLUDED BUT NOT LIMITED TO Communicate with customers over the phone, in writing and in person to gain an understanding of equipment concerns and to provide technical service needs. Assist in the preparation and maintenance of training materials, parts, and service/operators' manuals. Travel to customer's location to perform inspections, training and repairs of UBIUs in compliance with company policies and procedures. Travel can be both domestically and internationally. Home on the weekends, typical travel/work week is Monday to Friday or Monday to Saturday. Prepare, submit and review inspection reports with customers. Process service, warranty, inspection and expense reports in compliance with company policies and procedures. Work with service providers and users to resolve warranty and service issues. Operate and inspect UBIUs prior to delivery and provide correction lists to Production Manager. Perform diagnostic tests on UBIUs utilizing electrical and hydraulic test equipment. Perform repairs on UBIUs at Aspen Aerial's facility and at the customer's facility. Support the production department through training and development of personnel. Participate in the annual “Aspen Aerials Service School”. Perform other duties as assigned. Participate in company training activities to improve overall work performance. Comply with all Aspen Aerials policies and procedures. QUALIFICATIONS and REQUIREMENTS Advanced mechanical ability Advanced trouble shooting of hydraulic systems, electrical systems, and electronic controls. Technical writing Proficient in Microsoft Suite (Word, Excel and Power Point). Ability to work both independently and cooperatively. Ability to prioritize and work several projects simultaneously. Ability to speak in front of groups and with individuals using strong grammar and communication skills. Able to obtain and maintain a CDL (commercial driver's license). Able to obtain and maintain a passport. Ability to solve technical problems and at times with limited resources. Ability to interpret work instructions furnished in written, oral, diagram or schedule form. Able to talk, hear, walk, sit, use hands, climb or balance, stoop, kneel, crouch or crawl. Able to lift and or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color and ability to adjust focus. Able to operate UBIUs from the basket over bridges. Core Benefits Comprehensive health, dental, and vision insurance plans 401(k) with company match Paid time off and holidays Professional development opportunities Collaborative and innovative work environment Equal Employment Opportunity (EEO) Statement Aspen Aerials, a Time Manufacturing company, is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. #INDALL1

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! WORK CONDITIONS Exposure to: Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. SENSING Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions. Additional Information Additional Job Details PHYSICAL REQUIREMENTS including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking For short distances for short durations. Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48. Sitting Paperwork is normally completed in an office at a desk or table. Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72 high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching Reaching is performed continuously; up, down and forward. Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military