Technical support representative jobs in Harrisonburg, VA - 298 jobs
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Information Technology Support Engineer
Teceze
Technical support representative job in Charlottesville, VA
Job Description: IT Support Engineer
Full Time
Roles and Responsibilities:
Detailed Primary Description of project/Requirement Description
Installing, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines.
Working with OEM vendors for replacing spares, hardware repairs & troubleshooting
Inventory management
Imaging of Laptops & Desktops
Printer Management
Assistance in fixing issues for Conference room and working with Vendor for room setup
Hardware/software troubleshooting and resolution
Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers.
Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies
Network & Sharing printer installation
Knowledge of Office 365 support
Coverage/compliance software installation and troubleshooting
Good communication skill
Good Knowledge of DHCP, DNS.
Maintain IT inventory, coordinate vendor support, and assist with procurement
Support Mac devices
Strictly adhere to defined Service Level Agreements (SLA's)
Support recurring meetings, events, and after-hours activities as required
Documenting incidents, problems, and resolutions for future reference and for the knowledge base
Profiles focused primarily on service desk or remote assistance are not suitable for this engagement.
Good to have skills
L1 level network troubleshooting and resolution for LAN Connectivity
Hands & feet support to Backend team for Network/Server/application issue
Working with vendor support contacts to resolve technical issues
Labelling Racks & devices
Server mounting/movement
Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.
$68k-96k yearly est. 3d ago
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Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support representative job in Harrisonburg, VA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$35k-48k yearly est. 21d ago
Customer Service Representative (Part-Time)
James Madison University 4.2
Technical support representative job in Harrisonburg, VA
Working Title: Customer Service Representative (Part-Time) State Role Title: Administrative and Office Specialist II Position Type: Part-time - Wage / Part-time Salaried Position Status: Part-Time FLSA Status: Non-Exempt: Eligible for Overtime College/Division: Financial Aid and Scholarships
Department: 100179 - Financial Aid and Scholarships
Pay Rate: Hourly
Specify Range or Amount: $15.00 per hour
Is this a JMU only position? No
Is this a grant-funded position? No
Is this a Conflict of Interest designated position? No
Beginning Review Date: 1/30/2026
About JMU:
At James Madison University (JMU), we're more than just a publicly funded institution - we're a vibrant, welcoming community nestled on a stunning campus where innovation, collaboration, and personal growth thrive. Our mission is to prepare students for a bright future, and we believe that starts with supporting the people who make it all possible: our employees.
JMU offers several perks to all employees including:
* A Tuition Waiver Program that allows employees to have tuition waived for undergraduate and graduate level courses taken at JMU.
* Free Access to the University Recreation Center (UREC): Employees can enjoy facility access and program registration privileges at UREC and University Park. This includes the climbing wall, equipment centers, and group exercise studios.
* A variety of voluntary benefits such as Pet Insurance, Identity Theft and Legal Protection Plans, and several other supplemental benefits.
* Holiday Breaks: The university is granted 12 holidays a year.
* Talent Development Trainings: The Talent Development department offers a wide variety of personal and professional trainings, eligible for all employees to join.
At JMU, we believe in Being the Change - and that starts with creating an environment where you can grow, contribute meaningfully, and feel supported every step of the way.
Discover what makes JMU a great place to work: bit.ly/JMUEmployment
General Information:
The Customer Service Representative plays a key role in supporting the financial aid process by serving as a primary point of contact for students, parents, and the general public. This position is responsible for providing guidance on application procedures and eligibility requirements for all types of financial assistance, and for administering aid in accordance with federal, state, and institutional regulations, policies, and procedures.
Duties and Responsibilities:
* Counsels JMU student/parents and prospective students/parents, advising them of application processes and criteria, federal regulatory issues, status of application, professional judgment, and financial aid eligibility options.
* Works closely with other JMU offices (University Business Office, Registrar's Office and Centennial Scholars Program Office) to facilitate the initial and on-going enrollment of students.
* Assists students and parents with the completion of FAFSAs, FSAIDs, Master Promissory Notes and Entrance Loan Counseling.
* Works closely with loan area as well as the University Business Office.
* Works with local high schools and JMU community with requests for presentation and workshops.
* Assists with the Financial Aid email box as needed.
Qualifications:
Required:
* Demonstrated oral and written communication skills
* Commitment to professional customer service
* Exceptional time-management, problem-resolution, and organizational skills
* Ability to work independently
* Demonstrated accuracy and strong attention to detail
Additional Posting Information:
Conditions of Employment:
Employment is contingent upon the successful completion of a criminal background check.
This is a part-time wage position working up to an average of 29 hours per week over the course of a calendar year with no benefits.
E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.
EEO Statement:
James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.
We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.
Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: **************.
Reasonable Accommodation:
If you are an individual with a disability and need assistance searching or applying for jobs please contact us at ************** or ************. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.
$15 hourly 21d ago
IT Service Technician
Govcio
Technical support representative job in Harrisonburg, VA
GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Harrisonburg, VA and will be an onsite position. All contract personnel may be required to travel occasionally for site coverage.
Responsibilities
The employee provides support for all onsite IT activities. They consult with support teams, help desks, customers and other technical staff in the resolution of problems. They coordinate and perform operation and/or maintenance activities for networks/servers. They identify recurring problems and recommend steps to reduce the severity or frequency of problems. They install, troubleshoot and maintain an extensive variety of products and equipment. They deliver services and solutions in technicalsupport, systems refresh, software integration, and operations support. They identify, analyze, and repair product failures, and order and replace parts as needed. They provide onsite training of customer support personnel. Other specific duties include the following:
Provide on-call support by identifying, researching and resolving technical problems received via the ServiceNow ticketing system.
Interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems.
Recommend systems modifications to reduce user problems.
Perform routine system maintenance and analysis functions, including hardware configurations and adding, removing and replacing equipment components.
Install operating system patches, upgrades etc. via SCCM Software Center
Provide remote support services for telework/home users.
Help ensure user applications work over VPN and/or Citrix.
Manage user relocation requests.
Ensure devices are properly encrypted.
Local On-Site Cabling.
Provide on-site support for enterprise groups such as the network and security operation centers.
Restart network equipment, including switches and routers as directed by enterprise networking.
Replace defective network equipment.
Wireless Services
Assist users with mobile communication devices.
Provide tier 2 support, including but not limited to hardware troubleshooting, OS reinstall, and assisting with device swapping.
Asset Inventory Support
Assist with physical inventory as needed.
Assist with receiving and receipting property.
Disposal Preparation Support
Process computer equipment for disposal.
Ensure disposal policies are properly employed.
Ensure all devices are fully wiped of information before leaving the facility.
Video Conferencing and Audio/Video O&M
Troubleshoot system problems.
Work with support staff for remote troubleshooting and repairs.
Assist in setting up presentation devices and video conferencing units.
Support pre/post application releases.
Gather analyze, and report end-user support trends.
Assist tier 1 Service Desk with answering user calls.
Other duties as assigned.
Qualifications
Required Skills and Experience
High School with 0-3 years (or commensurate experience)
Clearance: Top Secret
US Citizen
High degree of technical proficiency
Excellent problem-solving skills and analytical abilities
Preferred Skills and Experience
Minimum 6 months' experience troubleshooting Apple Macintosh software and hardware in a customer service role
Certification in Microsoft Operating Systems
Familiarity with SCCM remote resolution and with using SCCM to remotely complete software installation
CompTIA Network+
CompTIA A+
CompTIA Server+
CompTIA Security+
Clearance Required:
Must be able to obtain and hold a Top Secret Clearance.
#ASG #NEON #NSS #TM #TMK
Company Overview
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
What You Can Expect
Interview & Hiring Process
If you are selected to move forward through the process, here's what you can expect:
During the Interview Process
Virtual video interview conducted via video with the hiring manager and/or team
Camera must be on
A valid photo ID must be presented during each interview
During the Hiring Process
Enhanced Biometrics ID verification screening
Background check, to include:
Criminal history (past 7 years)
Verification of your highest level of education
Verification of your employment history (past 7 years), based on information provided in your application
Employee Perks
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
Employee Assistance Program (EAP)
Corporate Discounts
Learning & Development platform, to include certification preparation content
Training, Education and Certification Assistance*
Referral Bonus Program
Internal Mobility Program
Pet Insurance
Flexible Work Environment
*Available to full-time employees
Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
Posted Pay Range
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
Posted Salary Range USD $53,040.00 - USD $53,040.00 /Yr.
$53k yearly Auto-Apply 7d ago
Service Desk & Systems Engineer - Department of Technology
Albemarle County Public Schools 4.1
Technical support representative job in Charlottesville, VA
Service Desk & Systems Engineer
Department of Technology
Full-time, 12 months/year
VRS-Eligible, Benefits-Eligible
We are actively seeking a Service Desk & Systems Engineer to join our Department of Technology. Our Technology department serves over 14,000 students and nearly 3,000 employees across the Division. This position is focused on the design, creation, deployment and administration of software environments for use by the school division, while providing Tier 1, 2 and 3 support to inquiries received from school division staff and technology teams. Telephone, email and remote support operations are used to determine and resolve user issues with redirection to field staff as appropriate. This role is also responsible for researching the technical requirements of new products and applications as requested by instructional staff.
ACPS employees enjoy competitive pay and benefits, including health & dental coverage, retirement, flexible spending accounts, paid time off, wellness program, discounts on gym memberships, and more! Be sure to check out our website to learn more about our Division and our Schools.
Essential Functions:
Provides technical response and reassignment / resolution to inquiries received by the Service Desk through ticketing system, email and telephone in a timely and effective manner;
Offers Tier 1, 2 and 3 support to division staff and technical teams while providing exceptional customer service;
Identifies potential problems and coordinates troubleshooting activities with appropriate internal organizations to ensure effective product support and customer satisfaction;
Configures and maintains systems management and deployment appliances;
Analyzes the health of division wide management systems and collaborates with field staff to optimize and maintain the general computing environment;
Develops software automation and installations for division wide computer systems to optimize user experience and efficiency;
Proactively automates resolutions before events occur to the detriment of the division;
Develops, configures, and performs quality control checks on school wide operating systems and software distribution packages via synergistic methodology through a collaborative lens;
Researches and coordinates application deployment while maintaining software license databases and ensuring compliance;
Evaluate system requirements of hardware and software technologies to ensure compatibility with existing and planned infrastructure;
Monitors updates, security alerts and industry trends for evaluation and distribution to currently supported systems;
Communicates complex technical information in a manner that is appropriate for the target audience and distributes information in a standardized way to technical staff;
Configures and maintains school division user self-help portal and app stores;
Creates and publishes knowledge base articles and self-help video tutorials;
Acts as technology project resource and assists with multiple technology projects;
Provides feedback to Senior IT Staff regarding potential staff desktop training requirements;
All members of the Service Desk team share a common understanding of objectives, goals and metrics;
Requires a high level of understanding in the way applications are developed and function;
Must be able to understand complex code to ensure successful operation;
This position requires extensive hardware, software and networking knowledge on Microsoft, Apple, mobile devices and peripherals;
Participates in department's collaborative teamwork concept;
Meets departmental and organizational deadlines;
Performs various other activities as required.
Knowledge, Skills and Abilities:
Strong oral and written communication skills with the ability to disseminate and communicate highly technical information to a non-technical audience; technical expertise with computers, software, management systems and complex networking equipment and protocols including but not limited to: Operating systems; workstation OS, server OS, mobile OS, Hyper-V Management systems; KACE (SDA and SMA), Microsoft SCCM, JAMF, Active Directory and Group Policy, Google G Suite, Azure, Absolute, Adobe Creative Cloud, Microsoft Office 365, Microsoft Store for Education, eWalk, eMediaVA, Windows Defender Security Center, Apple School Manager Remote support tools; KACE, SCCM Console, VNC, ARD, RDP Configuration tools; Apple Configurator, Microsoft Office Configuration Tool Programming and query languages; SQL, WQL, Powershell, Windows Shell Scripting Networking technologies; TCP/IP, DNS, DHCP, SAMBA, Wireless, VLAN Should possess exceptional ability to work and perform under pressure and respond to immediate changes in work priorities; ability to work independently and self-motivated. Exhibit strong leadership attitude in support of projects, Department and School Division goals and leading others in a team environment. Frequent need to explain educational and business functions to vendors/contractors and technology restraints to department managers. Requires excellent interpersonal and diagnostic skills.
Education and Experience:
Requires graduation from an accredited college or university with a bachelor's degree in Computer Science or related field with three years of related work experience; additional experience may be substituted for education. Industry certifications are highly desirable, examples include: A+, Network+, MCP, HDI, Apple TechnicalSupport Certification. Valid VA Driver's License.
Physical Conditions and Nature of Work Contacts:
Work is typically performed in an office, server room, classroom, or computer lab. Continuous ability to communicate by telephone is necessary. Regular use of computers, printers and other peripherals is necessary. Work includes regular handling of small fragile computer components and large components weighing up to 50 pounds. Frequent operation of vehicles for traveling to locations throughout the School Division is required. Regular contact is made with internal departments and senior persons at all levels of the School Division. Contacts are usually cooperative, however require tact and diplomacy. Necessary for external contacts with vendor companies and other IT agencies. Occasional need to perform urgent tasks to meet organizational deadlines. Frequent work activity after normal duty hours, and occasional weekend duties are necessary. Must be able to work in small closed areas without heat or air conditioning. Must be able to work with electrical and electronics equipment.
Starting Salary Range:
The hiring range for this position is $72,862 - $87,450 per year. Starting offer is based on applicable education beyond minimum requirements and internal equity. The position also provides excellent benefits including paid holidays, paid vacation and sick leave, health insurance options with employer contribution, employer-paid life insurance, membership in the Virginia Retirement System (VRS), and more. This is a full time, FLSA exempt position.
_________________
PG 19 2025-26
$72.9k-87.5k yearly 15d ago
IT Support Specialist
Faulconer Construction 3.9
Technical support representative job in Charlottesville, VA
Please select Apply and complete all required personal information fields. There will be tasks for you to complete. Please ensure that you review and complete all required tasks and attach a resume prior to submitting your application. We look forward to hearing from you!
Faulconer Construction Company, Inc. is an equal opportunity employer, offering our employees engaging and rewarding careers in the heavy civil construction industry. We believe that our company's success and reputation are dependent on the commitment and dedication of our employees.
We improve communities by inspiring people to achieve their maximum potential.
Values: Legacy, Integrity, Team & Excellence
Reports To: IT Director
Position Summary:
Faulconer Construction is seeking a junior-level IT professional to expand the Technology team. This individual will provide first-tier IT support for the company helpdesk, resolving and triaging users' technology related issues. Qualified candidates will also be responsible for providing service on existing PC, Apple Mobile Devices, and networking equipment.
Position responsibilities:
* Provide first-tier IT support for the company helpdesk. Helps to triage issues and escalate as necessary to ensure users' needs are met in a timely manner.
* Provides answers to users by identifying problems, researching answers, and guiding users through corrective steps.
* Windows PC setup/management utilizing enterprise deployment services for company specific applications and policies.
* Apple iOS device (iPhone/iPad) setup/management utilizing enterprise deployment services for company specific applications and policies.
* User administration, email setup, company specific application account setup
* Helps to manage and maintain inventory of company assets.
* Provide general tech support, infrastructure management and troubleshooting
* Serve as training and support resource for end users.
* Fulfilling other duties as assigned by the IT Director.
Essential Skills:
* A solid grasp of time management and the ability to prioritize problems as they arise
* Knowledge of Microsoft products and Windows OS
* Familiarity with Apple Mobile Device Management
* Solid troubleshooting and helpdesk skills in support of office and field personnel
* The ability to write cohesive and a cogent tutorial, how-to, or other informative support materials to assist users
* Data management and reporting from SQL and Oracle data systems knowledge preferred but not required (Power Bi, Microsoft Power Platform)
* Strong interpersonal and communications skills dealing with basic or first-time users
* Ability to seek out opportunities to further the goals of our strategic plan for Technology
* Ability to work on multiple projects simultaneously with minimal direct supervision
* Provide direct support in a professional and courteous manner.
Education and Experience:
Minimum: High School graduate with appropriate certification in PC, Mac and networking skills and one to two years of working experience.
Physical demands and work environment:
Occasional travel to the area offices in support of office administrators and field personnel. Fair amount of walking from one task to another, and occasional heavy lifting up to 50 pounds.
Work Authorization / Security Clearance
* Employee must be eligible to work in the United States.
* Drug screens are required after an offer is accepted and continued employment is based on initial drug screen and any future/random drug screens administered.
* A background check will be required.
* A confidentiality agreement may be required.
* Driving records may be required.
* Further clearance may be required by clients (i.e. government or military site access).
Faulconer Team Attributes:
* Positive, team oriented attitude
* Open to personal and professional training and development
It is the policy of Faulconer Construction Company, Inc. to assure that applicants are employed, and employees are treated during employment without regard to their race, religion, sex, color, national origin, age, or disability. Such actions shall include: employment; upgrading, promotion or transfer; recruitment or recruitment advertising; layoff or termination; rates of pay or other forms of compensation; and selection for training, including apprenticeship and on-the-job-training. All questions, comments or complaints regarding matters described in the preceding paragraph should be directed to Human Resources. HR can be reached at **************. Correspondence directed to HR should be sent to 2496 Old Ivy Road, Charlottesville, VA 22903.
$51k-72k yearly est. 7d ago
Customer Service Rep(04365) - 712 N Commerce Ave
Domino's Franchise
Technical support representative job in Front Royal, VA
Job Description ABOUT THE JOB
Are you a lively, happy, self-motivated person? Are you looking for a job with energy and flexibility? Whether you are looking for your first job, a part-time job, or a second job for some extra cash, Domino's is the perfect place for you!
JOB REQUIREMENTS
Must be 16 years of age or older with reliable transportation.
Have a positive and helpful attitude
Willing to conform to all image and uniform standards of Domino's Pizza
Ability to work alone and with others
Desire to meet high quality control standards, even in fast-paced circumstances
JOB DUTIES INCLUDE:
Receive and process customer orders, both in-store and on phone
Prepare all products
Stock ingredients in storage areas, production area, and walk-in cooler
Clean equipment and facility daily
Distribute various marketing materials
Communicate verbally with a positive attitude with customers and fellow team members
Additional tasks as requested by management team
ESSENTIAL FUNCTIONS/SKILLS
Ability to add, subtract, muliply, and divide accurately and quickly (may use calculator)
Ability to make correct monetary change
Ability to enter orders using a computer keyboard and touch screen
Strong hand/eye coordination
Ability to receive instruction and complete tasks within a specified period of time
PHYSICAL REQUIREMENTS
Most tasks are performed from a standing position and team members are expected to remain in this position for extended periods of time.
Team members will occasionally be required to lift up to 30 pounds and rarely lift up to 50 pounds
Team members must infrequently climb ladders to perform cleaning duties, change signs, perform maintenance
Crouching, bending, and reaching are performed frequently when preparing products, stocking, and cleaning
Additional Information
All your information will be kept confidential according to EEO guidelines.
$26k-34k yearly est. 3d ago
Computer Field Technician
Bc Tech Pro 4.2
Technical support representative job in Charlottesville, VA
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 1-3 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$35k-48k yearly est. 4h ago
Information Technology Technician
Massanutten Current Openings
Technical support representative job in Massanutten, VA
Massanutten Resort
Responsible for processing IT support incidents and requests in a timely, efficient, and thorough manner including documenting the problem to resolution or escalating to the IT TechnicalSupport Supervisor as needed. Perform troubleshooting, installation, and maintenance of computer and peripheral hardware and software. Manage IT projects and initiatives, either individually or as a member of a team. Certifications in computer hardware, networking, or project management preferred but not required.
Perform duties with patience and professionalism
Aptitude for troubleshooting problems to resolution and attention to detail
Advanced PC knowledge, including componentry, interfaces, and peripherals, such as printers, scanners, etc.
Knowledge of Windows networks, domain structure, and Active Directory environment
Advanced knowledge of Windows operating systems and Microsoft Office applications
Preferred
ââAdvanced server and networking knowledge.
âOffice 365 knowledge including, but not limited to, Azure, Exchange, and Administrationâ
1-3 years' experience working in an IT support role
CompTIA A+ Certification
Typical Schedule
Days:
Standard schedule is Monday - Friday, 8 hours per day. Part of the on-call rotation to monitor the help desk phone queue both after-hours (past 5 PM EST), weekends and holidays. With approval, eligible to work past standard hours to complete critical projects.â
Hours:
9am-5pm. Evenings as necessary. On-call hours are 24/7, rotating with IT Technicians.
Core Responsibilities
Provide technical assistance and support for incidents and requests of networked systems both software and hardware related by remote, phone, and on-site
Ensure incident and request resolutions both satisfy end user requirements and adhere to Resorts IT policies and procedures
Perform computer and network troubleshooting/documentation and determine when problem escalation to IT TechnicalSupport Supervisor or Network Administrator is required for resolution
Configure, Deploy, and Maintain desktop computers, laptop computers, printers, phones, smartphones, tablets, software, security updates and patches
Maintain a clean and organized shared work area in addition to your own work area
Must be part of an On-Call rotation as well as travel to remote sites as needed/required
Other duties as assigned by management
For more information, contact Gabriel Diaz at ************.
$38k-73k yearly est. 60d+ ago
IT Field Service Technician
UBEO Business Services 3.8
Technical support representative job in Charlottesville, VA
Job Description
UBEO Business Services, the premier provider of business technology products and services, is seeking to hire a Field Service Technician to join our team.
UBEO is a distributor/servicer of document equipment and software solutions. Primary products include Xerox, Ricoh, Canon and Konica Minolta multi-functional equipment and Kyocera printers. UBEO specializes in electronic document management software and integrations.
The primary responsibilities of this position is as follows:
Department: Service
Reports To: Field Service Manager
FLSA Status: Full Time/Non-Exempt
Purpose
This position is an intermediate level technician capable of a full workload. The individual is responsible for the timely and cost-effective maintenance and repair of office product equipment and for promoting and maintaining a high level of customer satisfaction with our service and products, thereby influencing the sale of office product equipment that is offered by UBEO BUSINESS SERVICES.
Responsibilities
Maximize equipment up-time through timely response and effective and efficient repair with selective customer training to ensure high levels of customer satisfaction
Manage the utilization of assets and resources to achieve targeted financial results and create superior value for UBEO BUSINESS SERVICES and our customers
Analyze customer needs, recognize business opportunities, and influence sales volume growth
Communicate and interact with customers, field service, sales, management, and administration in a way that is courteous, positive and professional
Complete all administrative aspects of the job on time and error-free
Provide accurate feedback with call close information, parts usage reporting, and customer meter readings
Perform other activities that support UBEO BUSINESS SERVICES and our service organization
Supervision
Supervised
Contacts
Internal: Exempt, Non-Exempt
External: Prospective Customers, Current Customers, Vendors
Job Related Dimensions
Technical knowledge/skills
Analysis (problem identification)
Attention to Detail
Customer service orientation
Business skills
Communications - verbal and written
Planning and organizing, (work management)
Teamwork (cooperation)
Work standards (concern for quality)
Follow-up
Qualifications
High School or GED
2 - 5 years industry or equivalent experience
Associates Degree or equivalent technical training
Successful completion of:
Manufacturer Core Basics
2 Manufacturer Training Classes
Physical Demands & Work Environment
Ability to operate a motor vehicle for travel to client sites
Ability to stand/walk for prolonged periods at times
Ability to lift 50+lbs on occasion
UBEO offers a competitive compensation package. UBEO also offers an excellent benefits package which is a significant part of our employee's total compensation. We strive to provide a broad range of competitive benefits designed to meet your personal needs and priorities. Our comprehensive benefits package includes:
Choice of medical, dental and vision plans that provide our employees and their families with high-quality healthcare, including orthodontia for both adults and child(ren)
Generous Company Paid Health Reimbursement Account Options to defray deductible expenses
Company paid life and accidental death and dismemberment insurance for you, your spouse and child(ren)
Flexible Spending and Health Savings Account Options - Set aside pre-tax dollars to cover out-of-pocket expenses related to health or dependent care
Voluntary coverages at low group rates including Aflac Insurance - In the event of death or disability, you can help protect your family against the loss of income with various types of insurance
Pet Insurance, breathe easy knowing Nationwide has your pets covered
Pre-paid legal coverage, access to experienced attorneys that can help you with any legal issue 24/7
A generous wealth accumulation program will help you achieve financial security for retirement. We offer a 401(K) Plan w/ Match upon eligibility and Free Financial Counseling
Generous vacation, holiday, and sick leave programs - as we believe that taking advantage of time away from work is essential for a well-balanced life
UBEO is an Equal Opportunity Employer and considers applicants for all positions without regard to age, sex, color, race, religion, national origin, disability, genetic information or predisposition, military/veteran status, citizenship status, marital status or any other group protected by applicable federal, state or local laws.
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$44k-75k yearly est. 15d ago
On-Call IT Field Technician - Charlottesville, Virginia- Hiring NOW
Geeks On Site 3.1
Technical support representative job in Charlottesville, VA
On-Call IT Field Technician - PC, Mac, Printer & Scanner Support
💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability
⚠️ Important Note
This is an on-call, 1099 independent contractor role with no guaranteed hours.
You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept.
About Geeks on Site
Geeks on Site has been delivering trusted, on-site IT and technicalsupport to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more.
About the Role
We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers.
This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700).
You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally.
Key Responsibilities
Diagnose and repair hardware/software issues on Windows and mac OS systems
Resolve boot errors, OS issues, and login problems
Set up or troubleshoot Wi-Fi and wired internet connections
Replace or upgrade hardware (HDD, RAM, cooling fans, etc.)
Configure or connect printers and scanners (Canon, HP, Brother, etc.)
Address common printer error codes (e.g., ink absorber, paper feed, connectivity)
Perform general maintenance on multifunction printers (MFPs)
Reinstall operating systems using bootable USBs or recovery media
Install remote tools or shortcuts as requested
Communicate clearly with customers and provide basic post-service support
Document service visits and escalate complex issues as needed
Requirements
2+ years of field IT support experience, including computer and printer work
Familiarity with Canon, HP, and other common printer brands
Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts)
Experience with both Windows (10/11) and mac OS troubleshooting
Must have personal tools (bootable USB, screwdriver set, etc.)
Reliable vehicle and valid driver's license
Smartphone with camera and data for documentation and communication
Ability to work independently and maintain a professional demeanor
Benefits
Compensation
$35 per hour for on-site time
Flexible scheduling - accept only the jobs that match your route and availability
National brand recognition and continuous job offers
Dispatch and tech support team available to assist remotely
✅ What to Expect After You Apply
📞 Intro Call - A recruiter will contact you for a quick chat
📝 Onboarding - Complete paperwork and tax forms electronically
🔍 Background Check - Mandatory before activation
📅 Set Your Availability - You enter your availability in our tech portal
📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills
Join Our Technician Network
If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
$35 hourly Auto-Apply 60d+ ago
IT Intern
Lakeside Book
Technical support representative job in Harrisonburg, VA
Launch Your IT Career with Hands-On Experience at Lakeside Book Company! Are you passionate about technology and ready to jump-start your career? Lakeside Book Company - North America's largest book manufacturer - is looking for a driven and detail-oriented IT Infrastructure Intern to join our on-site team.
Here, you won't just shadow - you'll work side-by-side with our experienced IT professionals, gaining real-world experience and making a real impact.
What You'll Do:
Set up and configure devices for deployment, including imaging, updating, and customizing systems.
Assist with deploying new PCs and equipment across our manufacturing facilities.
Help securely decommission outdated hardware with government-level data removal standards.
Support inventory management and asset tracking systems.
Play a key role in major projects like a full-scale printer refresh and large software rollouts (including Office 2024).
Collaborate across IT teams to troubleshoot, resolve, and document technical issues.
Provide Tier 1 technicalsupport for hardware, software, and network troubleshooting to our internal users.
Who You Are:
Pursuing or recently completed a degree in IT, Computer Science, or a related field (preferred).
Tech-savvy, curious, and eager to learn new systems and technologies.
Adaptable, organized, and able to follow detailed procedures with precision.
A natural team player with strong communication skills (written and verbal).
Enthusiastic about solving problems and ready to tackle challenges head-on.
Why Intern at Lakeside Book?
Hands-on experience working on real projects in a fast-paced environment.
Exposure to enterprise-level IT operations and technology.
Mentorship from experienced IT professionals.
Opportunity to build critical skills that employer's value.
Be part of a supportive and innovative team that is passionate about technology and collaboration.
Location: On-site at our Harrisonburg, VA manufacturing plant
Pay: $21.50/hour
Work Schedule: 40 hours per week
Length of Internship: 12 weeks (May 18, 2026 through August 7, 2026)
Physical Requirements
This position primarily operates in an office environment (on-site or remote) and routinely uses standard office equipment such as computers, phones, and printers. The role requires prolonged periods of sitting, as well as occasional walking, standing, or light lifting (up to 10 pounds). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
$21.5 hourly 17d ago
Customer Service Teammate
Go Car Wash
Technical support representative job in Harrisonburg, VA
TEXT "GOMILES" to ************ to APPLY!
GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites!
At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us!
As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers.
To succeed at all of this, you must be able to:
Positively and energetically engage and communicate with customers
Quickly understand, retain, and follow directions and procedures-especially safety
Continuously stand, move, and smile for long periods of time
Also, you must:
Be at least 16 years old
Verify you can work in the US
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future.
Compensation.
Our Teammates in this role typically earn $15.00/hour, which includes a base pay of $13.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities, and experience.
To learn more about us, go to ******************
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation,
disability
or veteran status, or any other actual or perceived basis protected by law.
$13-15 hourly 60d+ ago
Filtration Systems Specialist- On Call as Needed
NWS Career
Technical support representative job in Charlottesville, VA
We are seeking a dedicated and reliable Service Technician to join our team in Charlottesville, VA. As a Service Technician, you will play a crucial role in providing preventative and emergency maintenance and repairs on our water dispensing cabinets.
Job Duties:
Establishing and fostering positive relationships with both customers and store management through effective communication and service delivery.
Demonstrating exceptional customer service skills to ensure a satisfying experience for clients.
Conducting proactive maintenance tasks such as filter replacements, UV lamp installations, battery changes, and equipment upgrades.
Employing troubleshooting skills to accurately read and report pressure gauges, flow meters, and detect leaks. Proficiently using multi-meters and conducting water sampling tests.
Effectively addressing repair needs, including but not limited to fixing leaks, tightening fittings, and replacing valves, fittings, tubing, electrical wires, and components.
Being available for occasional emergency service calls, which may occur during regular or off-business hours. Our commitment is to have a skilled service technician on-site within 24-48 hours or sooner for urgent situations.
Ensuring timely completion and submission of all required paperwork for payment processing.
Requirements:
Knowledge of plumbing, electrical and mechanical equipment.
Exhibit professionalism with excellent time management skills, demonstrating the ability to work independently and responsibly.
Possess a Smartphone and proficiency in using email for communication and reporting purposes.
Maintain physical capabilities, including the ability to bend, squat, and, if needed, climb stairs or ladders as part of the job tasks.
Communicate effectively in English.
Provide own transportation and tools for on-site visits.
Pay & Work Hours:
Compensation: $45 - $55 per hour minimum, based on experience.
Service Frequency: On Call, as needed.
Employment Type: 1099 Independent Contractor position, offering no benefits.
Additional Information:
Interviews will be conducted via Microsoft Teams video conferencing platform.
Job offers are contingent on the results from a background check.
Applicants must be 18 years of age or older to be considered for this position.
Please submit your resume with your application.
If you are a proactive individual with excellent communication skills, a keen eye for detail, and the ability to work autonomously, we encourage you to apply for this exciting opportunity to make a positive impact in our customers' experiences and our planet!
$45-55 hourly 60d+ ago
Mid Level Secretariat Support
Us Federal Solutions 3.9
Technical support representative job in Washington, VA
USFS is an ISO 9001 management consulting firm with headquarters in the National Capital Region and offices and staff in 12 US states. USFS staff average 10+ years of professional experience, over 80 percent of our staff have bachelor's degrees, and over half have advanced degrees in business and technology. USFS was founded in 2010 and provides financial management, acquisition management, program management, and data analytic support services to federal and state governments.
Position Overview:
U.S. Federal Solutions is looking for an experienced professional to provide senior-level secretariat and administrative support to the Office of the Office of the Secretary of the Air Force Workforce Management and Executive Services Directorate (SAF/FM). This role supports senior leaders at the Pentagon and involves regular interaction with general officers, senior civilians, and industry executives. It calls for sound judgment, strong communication skills, and a solid understanding of how government processes work.
Requirements
Senior Secretariat Support Specialist
Supporting the Office of the Secretary of the Air Force (SAF)
Employer: US Federal Solutions
US Federal Solutions is seeking a highly experienced Senior Secretariat Support Specialist to provide executive-level administrative and secretariat support to senior leadership within the Office of the Secretary of the Air Force. This role is ideal for a polished professional who understands Air Force culture, operates confidently in a fast-paced senior leadership environment, and takes pride in precision, discretion, and follow-through.
You will work closely with senior civilians, general officers, and external stakeholders, serving as a trusted partner in managing executive workflow, correspondence, tasking, and coordination across the organization.
What You Will Do
Executive & Secretariat Support
Manage and maintain accurate, up-to-date calendars for senior leadership, including Deputies and Assistant Deputies.
Serve as the front line for phone calls and visitors, routing inquiries appropriately and coordinating visits with distinguished guests.
Maintain daily schedules and ensure leadership priorities are executed smoothly.
Correspondence & Document Management
Draft, edit, and prepare high-quality correspondence including memorandums, reports, presentations, RTS emails, and briefings.
Review correspondence requiring senior leader signatures to ensure accuracy, compliance with regulations, proper formatting, and complete attachments.
Track and manage suspenses to ensure deadlines are met and leadership is kept informed.
Maintain official files and records in accordance with Air Force and organizational guidelines.
Task Management & Workflow Coordination
Manage the Task Management Tool (TMT) and related workflow mailboxes, assigning tasks within required timelines and tracking them from receipt through closure.
Monitor FM and 2-letter tasking, distribute tasks to appropriate directorates, and ensure proper coordination.
Prepare weekly status reports, suspense updates, and briefing slides for staff meetings.
Check for new tasking daily and ensure timely assignment within 24 hours.
Meetings, Events & Travel
Plan, coordinate, and organize on-site and off-site meetings and events, including securing facilities and coordinating materials.
Distribute meeting documents, capture and post meeting minutes as required.
Assist with Defense Travel System (DTS) actions, including travel authorizations and vouchers, in coordination with government approval authorities.
Personnel & Program Support
Assist with tracking and staffing Officer and Enlisted evaluations (OPRs/EPRs) and Promotion Recommendation Forms (PRFs).
Support preparation of military and civilian awards and decorations requiring senior leader signatures.
Assist with Commanders and By-Law programs, preparing status slides for weekly or bi-weekly meetings.
Collaboration & Technology
Support Video Teleconferences (VTCs).
Maintain and update SharePoint and Air Force Portal pages, conducting quarterly reviews to ensure content remains current and accurate.
Retrieve documents, conduct limited research, and support staff as needed.
Office Hours:
0800 to 1700 Monday through Friday
Onsite at the Pentagon
What We're Looking For
Must have a minimum of 2 years applicable experience.
Extensive experience providing executive or secretariat support to senior government or military leadership.
Familiarity with Air Force customs, courtesies, and senior leader protocols.
Strong written and verbal communication skills with a high standard for quality and professionalism.
Experience managing tasking systems, suspenses, and executive correspondence.
Comfort interacting with general officers, senior civilians, and industry executives.
Exceptional attention to detail, discretion, and organizational skills.
Ability to manage competing priorities in a deadline-driven environment.
Benefits
Employer-provided paid Medical / Dental / Vision insurance.
Employer matching 401K plan.
PTO
11 Federal Holidays
Additionally voluntary benefits to include Short / Long Term Disability, Term Life, and AD&D Insurance.
$38k-47k yearly est. Auto-Apply 15d ago
Service Desk Specialist - Level 1
Shine Management & Shine Systems
Technical support representative job in Charlottesville, VA
Improving Your Mission through Meaningful Innovation
Creating a vision of how your organization works is the first step. Building the strategies to get you there is where SHINE Systems can help.
As a business solutions consulting company, we provide a broad base of strategies. Our expertise covers:
Intensive in-the-field decision analysis and intelligence training
General management and administrative support
Technology and systems integration
Small- to large-scale project management
We like to keep things simple and base all our work on one strategy: To provide our customers with the people, the processes, and the technologies needed to meet any mission, big or small.
Job Description
The ideal candidate will demonstrate moderate technical skills with the ability to apply more advanced concepts and processes to daily activities, beyond just following a checklist of tasks. They require minimal guidance and direction from more senior level team members and can work effectively both individually and on teams. In order to help support uninterrupted availability of INSCOM's Command, Control, Communications, Computers, and Information Management (C4IM) baseline, the Level 1 Service Desk Specialist will:
· Provide first contact and incident resolution to customers with hardware, software, and application problems. Includes both customer telephone support as well as electronically submitted requests
· Provide polite and friendly customer service
· Attempt to resolve as many incidents during the first contact, or at Tier I. Efficiently escalates incidents to higher Tier II or Tier III when required
· Document incident status and solutions in incident database tools
· Work through various types Tier II issues with telephone assist
· Provide answers to Frequently Asked Questions or solutions to common problems as part of a customer self-help capability
Qualifications
Certifications: DoD 8570.01-M IAT level II
Education and Years of Relevant Experience:
· High School Diploma/GED and 6 years of relevant experience; or
· Associate's Degree and 4 years of relevant experience; or
· Bachelor's Degree and 2 years of relevant experience; or
· Master's Degree
· Must possess current working knowledge of computers, printers, laptops, and common windows applications
· Must have 2 years of demonstrated experience managing a schedule for an engineering program involving hardware and software development and multiple sub-components using MS Project or similar project scheduling software.
Clearance: Active TS/SCI
Additional Information
All your information will be kept confidential according to EEO guidelines.
$37k-55k yearly est. 60d+ ago
Customer Service Representative
Hoc, Leading Energy Markets Compliance Solutions Provider 3.9
Technical support representative job in Verona, VA
Apply Description
Individuals will serve as initial contact to new and existing Propane, Ice, and HVAC customers, inform customers of products and services offered, set up new accounts, and provide quality customer service. Must have outstanding computer and telephone skills, be willing to refill propane cylinders, and attend a 2-week training program at our Mt. Jackson, VA location.
Hours for these positions are Monday - Friday from 8 AM - 5 PM.
Excellent benefits package to include medical, optical, dental, disability, and life insurance, holiday, vacation, paid personal leave, 401K, and profit sharing.
Equal Employment Opportunity
$27k-35k yearly est. 60d+ ago
Customer Service Rep
Robbins Staffing Solutions
Technical support representative job in Charlottesville, VA
Temp
Customer Service Ambassador
($20 - $22 per hour plus exceptional bonus plans)
Our client, a locally owned property management and development company in Charlottesville, is seeking an experienced Customer Service Ambassador to join their team!
The person in this role will be the first point of contact in our leasing office, assisting customers and supporting team members. Work hours are generally 8:30 am - 5 pm, Monday - Friday.
Responsibilities:
Customer Service & First Impressions
Office Visitors & Phones - Welcome and assist customers, vendors, and visitors.
Customer Service - Accept rental payments, write receipts, assign parking permits, manage key loans, submit service requests, and assist with move-ins, move-outs, and customer events.
Often the first point of contact for customers, vendors, contractors, and community members.
Ensure the leasing office is organized and inviting and that exterior signage, parking lots, sidewalks, and patios are tidy and welcoming. Keep the promo shelf well-stocked & eye-catching.
Administrative
Check after-hours drop box, assist with marketing initiatives, monthly lease renewal calls, move-in and move-out processes, key audits, and other activities as needed.
Manage office supplies & purchases, sort mail, and keep beverage stations stocked and clean.
Support & assist residential, commercial, marketing, and other teams as needed, including errands (a company vehicle is available).
Qualifications & Requirements:
An eagerness to serve customers, support teammates, and learn about property management.
Highly organized and adept at simultaneously managing multiple tasks.
Comfortable with being interrupted regularly while working in a bustling environment.
Able to work independently, confidently, and with minimal supervision.
Embrace & promote the company's Mission | Purpose | Values
2+ years in similar or relevant positions
Proficient in Microsoft Office, including Outlook, Word, and Excel
Exceptional written and verbal communication skills
A valid driver's license and acceptable background check. (No DUI or reckless convictions within the past 3 years.)
Robbins Staffing Solutions, Inc. is an award winning staffing firm serving our local clients and candidates for over 19 years. We are a proud Equal Opportunity Employer.
$20-22 hourly 14d ago
Customer Service Representative
Holtzman Corp
Technical support representative job in Verona, VA
Individuals will serve as initial contact to new and existing Propane, Ice, and HVAC customers, inform customers of products and services offered, set up new accounts, and provide quality customer service. Must have outstanding computer and telephone skills, be willing to refill propane cylinders, and attend a 2-week training program at our Mt. Jackson, VA location.
Hours for these positions are Monday - Friday from 8 AM - 5 PM.
Excellent benefits package to include medical, optical, dental, disability, and life insurance, holiday, vacation, paid personal leave, 401K, and profit sharing.
Equal Employment Opportunity
$25k-33k yearly est. 60d+ ago
Customer Service Representative
Bankatcity
Technical support representative job in Verona, VA
EQUAL OPPORTUNITY EMPLOYER, INCLUDING DISABILITY/VETS
Summary Description
Provides excellent customer service while performing efficient and accurate banking transactions in accordance with bank policies and procedures. Assists customers with routine service requests. Identifies and acts on referral opportunities for new products by recognizing customer needs.
Essential Functions
Accurately processes routine bank transactions including but not limited to check cashing, deposits, withdrawals, account transfers and loan payments
Consistently executes customer service standards to provide excellent customer service, resolve problems, and identify customers' financial needs
Maintains and balances a working cash supply
Displays a positive and professional attitude at all times
Maintains current knowledge of bank products and services
Works closely with manager and branch team to generate new business
Seeks opportunities to refer to other lines of business to include mortgage, cash management, commercial and trust
Actively participates in branch campaigns and incentives
Completes all training within predetermined time limits
Adheres to all bank regulatory, audit, and compliance policies and procedures
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job
Position Requirements
High school diploma or equivalent
1-2 years of retail/customer service experience, with sales experience preferred
Displays professional dress and demeanor
Personal computer proficiency
Cash handling experience preferred
Typically the employee may sit to perform work; however, there may be some standing, walking, bending and lifting 5-10 lbs
Work is generally performed indoors in environmentally-controlled conditions
Critical Skills / Expertise
Excellent customer service and sales skills
Excellent oral communication and listening skills
Knowledge of (or ability to learn) the bank's operating systems, policies and procedures
$25k-33k yearly est. Auto-Apply 5d ago
Learn more about technical support representative jobs
How much does a technical support representative earn in Harrisonburg, VA?
The average technical support representative in Harrisonburg, VA earns between $25,000 and $49,000 annually. This compares to the national average technical support representative range of $27,000 to $44,000.
Average technical support representative salary in Harrisonburg, VA