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Technical support representative jobs in Jonesboro, AR

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  • Technical Service Specialist, Arkansas

    Quaker Chemical Corporation 4.6company rating

    Technical support representative job in Blytheville, AR

    About Us At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry. We have been an integral part in the growth of the world's largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its associates and offers competitive compensation and benefit programs. Position Summary: This position is self-directed on a day-to day basis, and responsible for being on site at a customer(s) performing product and process optimization daily activities to meet the needs of the customer. This includes performing tests on process fluids, creating and distributing routine reports, monitoring product inventories, reducing usage, costs of chemicals or process costs and special projects as needed. Travel to customer sites/laboratories approximately 25%. Job Accountabilities: * Identification and documentation of savings projects or process improvements for presentation and approval by the customer while working with site team, implementing these approved projects. * Partners with Commercial teams to ensure that financial goals are met. Helps promote shared savings programs and drives savings to meet unit cost targets. * Responsible for creating, implementing and training customers on SOPs for specific product applications to ensure efficient and effective performance. * Perform multi-site technical and sales oriented administrative duties in a manufacturing environment. * Acquires, records and analyzes process and usage data to establish baseline. * Provides input for customer presentations to justify adoption of proposed projects and to demonstrate the benefits of successfully completed proposals. * Interaction with CMS as well as with customer's production and technical personnel, and other suppliers. * Assists in plant surveys and sales projects to quantify savings and process improvement opportunities, and to participate in preparation of proposals. * Comply with all Company Policies: to include but not limited to Code of Conduct and expense reporting, etc. Education, Experience, Skills & Competencies: * Bachelor's Degree required in Chemistry, Engineering, or any relevant business related area or minimum of 3 years related industry experience required * Customer Focus - Dedicated to meeting customer expectations and requirements. * Results Driven - Holds self and others accountable for achieving performance objectives. * Ability to work independently and/or with minimal supervision. * Communications skills - Written, verbal and active listening. * Proficient in English - Written and spoken. * Must have basic working knowledge of Microsoft Office. Quaker Houghton provides equal employment opportunity for all qualified candidates. Quaker Houghton does not discriminate against any candidate for employment based on race, color, religion, sex, gender, gender identity or expression, affectional or sexual orientation, pregnancy, age, creed, ancestry, national origin, citizenship, marital or domestic partnership or civil union status, veteran's status, physical/mental disability, genetic information, or any other category protected by U.S federal, state, and/or local employment law. Furthermore, Quaker Houghton is committed to providing reasonable accommodations to qualified candidates with physical and/or mental disabilities.
    $95k-122k yearly est. 59d ago
  • IT Area Support Specialist

    Methodist Family Health 3.9company rating

    Technical support representative job in Jonesboro, AR

    Responsibilities Assist staff to resolve computing issues as needed, on location and in person. Monitor help desk for tickets needing attention, returning email, and speaking on the phone. Create and/or address work tickets submitted directly by staff or via automation Installation and configuration of new and refurbished company desktop and mobile equipment Maintains the operation on-site technology at multiple locations to include but not limited to telephones, surveillance cameras, printing and scanning equipment. Will be briefly introducing and demonstrating IT systems and technology processes to new hire employees at bi-weekly orientation. Source and contact when needed, local tech repair businesses to visit remote users on behalf of MFH Performs other related tasks as assigned by the Director of Technology Services or other applicable personnel in charge. Qualifications Prior experience in a Service Desk, Help Desk, or direct customer service/technical support role in an unscripted call-center environment, or experience with IT/IS in a clinical environment helpful. Good working knowledge of desktop hardware and software, Microsoft Office applications, cloud-based internet applications such as Office 365, Microsoft Windows operating systems and remote support tools. Must have basic computer networking skills including some experience with switches, routers and network cabling, wired and wireless. Experience with computer peripherals such as scanners, signature pads and network copier/printers. Strong customer service and verbal communication skills, and the ability to speak in front of a group. Willingness to work 40 hours per week, within the hours of 12am and 1159pm US CST TIME. Must be aware of and agree to work off-hours including the possibility of holidays. Must be able to work unsupervised, have a courteous and helpful attitude and a willingness to learn. Must have reliable transportation to facilitate job duties at other MFH locations in the area. Requires the strength and stamina to perform duties. Must be physically capable of receiving and following verbal and written directions. Must be physically capable of sitting and/or standing for several hours at a time. Must have good auditory, visual, and olfactory ability. Ability to use hands and fingers to handle or feel objects, tools, or controls. Must be able to maintain effective audio, visual discrimination and perception needed for making observations, communicating with others, reading and writing, and operating office equipment and other treatment equipment. Must be able to use a telephone to communicate verbally and a computer to communicate through written means, to review information and enter/retrieve data, to see and read characters on a computer screen, chart, or other treatment items. Must be willing and able to work with all employees of Methodist Family Health. Flu shot is mandatory and required for all positions (subject only to qualified exemptions). Eligibility and continued eligibility for this position requires the hired candidate have and maintain personal primary residence within reasonable driving distance (less than 45 minutes) of assigned location while employed with MFH s are not intended, nor should be construed, to be all-inclusive lists of all responsibilities, skills, efforts or working conditions associated with a job. While this is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add or remove duties from particular jobs and to assign other duties as necessary. PHI Access Level One - Full Access: Ongoing regular access to PHI of all forms while the employee is on duty and performing within the scope of his or her job as defined by the employee's job description, and Policy and Procedure. Such access must be for cause, consistent with job responsibilities and related to patients, claims, audits, reviews and other legitimate business purposes. (e.g. Physicians, nurses and other clinicians)
    $30k-55k yearly est. 29d ago
  • Technical Support Rep

    Ritter Communications Holdings, LLC 3.5company rating

    Technical support representative job in Jonesboro, AR

    Job Description Ritter Communications is the largest privately held telecommunications provider serving exclusively the Mid-South, offering world-class broadband fiber, telecom, video, cloud and data center services. The company has grown rapidly over the years, investing millions recently in technology infrastructure and is now serving 155 communities and more than 57,000 customers in Arkansas, Texas, Missouri and Tennessee. Headquartered in Jonesboro, Arkansas, Ritter Communications invests heavily in the communities it serves by deploying proven, best-in-class infrastructure and technology, while coupling it with a world-class customer-focused experience. We are currently looking for a residential Technical Support Representative (TSR) to join our team! Ideal Candidates: Are inquisitive and have an aptitude for effective problem-solving Enjoy solving problems and helping to build rapport with customers Demonstrate advocacy for internal and external customers Enjoy working in a team-oriented, professional office environment with awesome like-minded people Some of our very best TSRs are seeking to gain experience in the Information Technology and Networking industry and, in time, have moved into other positions within our company! What You'll Do Our TSRs serve as the primary point of contact for residential internet, TV, and telephone customers with service-related issues. TSRs main responsibilities include: Ensuring every customer receives outstanding service by providing a friendly environment, a willingness to listen to customer needs, and adapting their communication style to the needs of the customer Thinking logically and following standardized procedures to solve technical issues Proficiently documenting troubleshooting steps during conversations with customers Logging all calls handled Checking and responding to support emails and chats Maintaining confidentiality and security of all customer information Making outbound calls for the purpose of follow-up and support Maintaining schedule flexibility, including weekends and holidays What You'll Bring to The Table Enthusiasm for an entry-level position in a fast-growing company with many opportunities for personal growth and advancement opportunities Excellent customer service mindset and skills, with prior experience working with customers The ability to learn quickly and apply coaching feedback Basic knowledge and personal use of internet technologies with mobile devices and desktop computers/notebooks Ability to communicate with customers, co-workers, and various business contacts in a professional and courteous manner Associates degree in Computer Technology or a related field is preferred but not required What You'll Love About Working With Us Meaningful Benefits As a member of the Ritter Communications team, you will have access to competitive compensation and an outstanding benefits package, which includes health, dental, vision, cancer, accident and life insurance, as well as short-term and long-term disability coverage. On top of our already strong 401(k) match program, you will receive additional company funded 401(k) contributions to help you reach retirement goals even faster. Time Off We invest in the wellness of team members through paid time off, company-funded health savings accounts, and free gym memberships. Performance-based compensation Technical Support Representatives are eligible to receive monthly incentives based on performance, above our normal hourly salary. We also offer promotion opportunities to TSR 2 and TSR 3 levels for even more earning potential. Upon achievement of optional CompTIA ITF+, A+, and Network+ certifications, employees are eligible for additional hourly compensation. Room to Grow We understand that career development is important to you. It is important to us, too. In the ever-evolving world of technology, continuous learning is vital. From tuition reimbursement to certifications to paid training opportunities, we provide our team with the tools and resources they need to keep skillsets sharp and career paths thriving. Ritter Communications is an equal opportunity and affirmative action employer; all qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We strive to maintain a drug-free workplace. We offer competitive compensation and an outstanding benefits package including health, dental, vision, cancer, accident and life insurance, short-term and long-term disability, 401(k) with company match, flexible spending accounts, free gym membership, company discounts, tuition reimbursement, paid training, paid leave, and much more!
    $28k-34k yearly est. 10d ago
  • Now Hiring IT and Telecom Field Technicians

    Hardy Industries 3.7company rating

    Technical support representative job in Jonesboro, AR

    Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
    $49k-66k yearly est. 12d ago
  • Entry Level Computer Support Tech

    Cavenaugh Auto Group

    Technical support representative job in Walnut Ridge, AR

    Job DescriptionSalary: Computer Support Technician The Computer Support Technician works under the supervision of the Network and Support Administrator and is responsible for assisting the Network and Support Administrator and IT Manager in supporting the IT infrastructure. Responsibilities Serve as technical support for all end users. Provide support for hardware, software, web based applications, and communications to end users. Maintain and install hardware and software (including but not limited to PCs, laptops, printers and other peripherals, phones, and wiring.) Assist in monitoring and maintaining the security of the network (including but not limited to stored data and end user devices.) Assist in maintaining and updating systems on the network (including but not limited to firewalls, wireless, email, endpoint protection, and servers) keeping downtime to a minimum. Develop and maintain current expertise in software, operating systems, network equipment, etc. Some travel may be required. Knowledge, Abilities and Skills Knowledge of server and network infrastructure Understanding of local and wide area networks Knowledge of general PC maintenance with the ability to evaluate, diagnose and correct software/hardware problems Knowledge of common networking concepts: TCP/IP, DNS, DHCP, VPN, wireless networks, etc. Efficient with Windows Operating Systems and Microsoft Office Experience with telephone systems Education / Experience One to Three years in computer applications or related area; Bachelors degree in Computer Science or related field is recommended.
    $34k-41k yearly est. 30d ago
  • Customer Service Rep (9500) - Walnut Ridge, AR

    Domino's Franchise

    Technical support representative job in Walnut Ridge, AR

    ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! WORK CONDITIONS Exposure to: Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. SENSING Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions. Additional Information Additional Job Details PHYSICAL REQUIREMENTS including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking For short distances for short durations. Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48. Sitting Paperwork is normally completed in an office at a desk or table. Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72 high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching Reaching is performed continuously; up, down and forward. Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
    $25k-32k yearly est. 60d+ ago
  • IT Support Help Desk Level 1

    S&H Systems 4.1company rating

    Technical support representative job in Jonesboro, AR

    A IT Support Help Desk will perform IT helpdesk and support functions in a Windows based engineering firm in a primary customer facing role. Responsibilities Proficiency in installing, configuring, and repairing various hardware and software Working Knowledge of Microsoft Windows, Exposure to Linux Understanding of basic networking, including troubleshooting Qualifications Minimum Requirements: 2+ years Technical Help desk or Technical customer service role. Certifications not required, but are prefered. Education: Associates Degree in a technical degree -Bachelors Prefered Preferred Qualifications: Systems Admin exp - Windows and Linux. AD, Exchange Skills & Knowledge: Customer Service Skills, organizationals skills, Time management Ability to self manage and adapt skillsets to meet changes in technology.
    $31k-38k yearly est. Auto-Apply 57d ago
  • IT Support Technician

    Instructure 4.3company rating

    Technical support representative job in Manila, AR

    At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in: We are seeking a highly motivated and customer-focused IT Helpdesk Technician to provide exceptional technical support to our employees. The ideal candidate will be a proactive problem-solver with a strong understanding of IT fundamentals and a passion for delivering excellent service. You will be the first point of contact for IT-related issues, ensuring timely and effective resolutions to keep our employees productive. What you'll do: * Provide First-Level Technical Support: Respond to and resolve IT support requests via phone, email, ticketing system, and in person. * Troubleshoot Hardware and Software Issues: Diagnose and resolve issues related to desktops, laptops, printers, peripherals, operating systems (Windows, mac OS), and common software applications. * User Account Management: Create, modify, and disable user accounts in Active Directory and other relevant systems. * Network Support: Assist with basic network troubleshooting, including connectivity issues and VPN support. * Software Installation and Configuration: Install, configure, and update software applications as needed. * Hardware Maintenance: Perform basic hardware maintenance and repairs, and coordinate with vendors for more complex issues. * Documentation: Maintain accurate records of support requests, resolutions, and IT inventory. Create and update knowledge base articles and user guides. * Escalation: Escalate complex issues to higher-level support teams as necessary. * Customer Service: Provide excellent customer service and maintain a professional and positive attitude. * Remote Support: Provide remote support to users in various locations. * Adhere to IT Policies: Follow company IT policies and procedures to ensure security and compliance. * Onboarding/Offboarding: Assist with the IT aspects of employee onboarding and offboarding. What you will need to know/have: * Minimum of 1-3 years of experience in an IT helpdesk or technical support role. * Strong understanding of Windows and mac OS operating systems. * Proficiency in troubleshooting hardware and software issues. * Experience with Active Directory and user account management. * Basic understanding of networking concepts (TCP/IP, DNS, DHCP). * Experience with ticketing systems (e.g., Jira Service Management, ServiceNow). * Excellent communication and interpersonal skills. * Strong problem-solving and analytical skills. * Ability to work independently and as part of a team. * Customer-focused with a strong commitment to providing excellent service. * Ability to prioritize and manage multiple tasks effectively. * Fluent in English, both written and verbal. * Willingness to learn and adapt to new technologies. It would be a bonus if you also had: * IT certifications (e.g., CompTIA A+, Network+, Microsoft Certified Professional). * Experience with cloud-based applications (e.g., Google Workspace, Microsoft 365). * Experience with video conferencing systems (e.g., Google Meet, Zoom, Microsoft Teams). * Experience with MDM solutions (e.g., Jamf, Intune) We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes. Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate. All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we've implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws. Any attempt to misrepresent personal or professional information will result in disqualification. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $45k-60k yearly est. 18d ago
  • CUSTOMER SERVICE / SALES REPRESENTATIVE

    RNR Tire Express and Custom Wheels-Jonesboro

    Technical support representative job in Jonesboro, AR

    Job Description Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process. As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff. The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential. Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. Requirements/Responsibilities Customer Service / Sales Representative Requirements / Responsibilities * Making sure that your store meets sales targets / goals * Running promotions * Managing stock levels * Reviewing all Sales Rental Orders for compliance and approval * Analyzing sales figures * Create goals and sales strategies * Contacting all prospects daily from prior interests with RNR * Forecasting future sales * Dealing with customer service opportunities * Maintain competitor sales and promotions knowledge * Training store associates Apart from these specific tasks, we are also looking for this position to quickly advance into an Assistant Manager position. RNR Custom Wheels & Tire Express is experiencing tremendous growth. We offer competitive base pay, commissions, bonuses and a complete benefits package. Other Requirements: Valid State Driver License with a clean driving history We conduct drug screen, & background check Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is important to the success at this opportunity. Special Instructions Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
    $25k-32k yearly est. 17d ago
  • People Technology Specialist

    Aurecon

    Technical support representative job in Manila, AR

    Just imagine your future with us… At Aurecon we see the future through a very different lens. Do you? Innovation, eminence and digital are at the heart of everything we do. Are you excited about the future? Are you driven by the opportunity to work on some of the most challenging and complex projects around the world and to learn from the best? We are. Diversity is at the core of everything we do. We work together to create a culture based on respect, trust and inclusiveness. Our differences are what fuel our creativity. The People Technology Specialist contributes to the successful execution of assigned tasks in HR system projects and continuous improvement activities. They support documentation, testing, and day-to-day technical enablement. What will you do? We know the work we do is vital in assisting Aurecon's business globally. Here are the key things you will do to 'bring ideas to life'. Strategy & Leadership: * Execute assigned tasks that align with team and project goals. Continuous Improvement: * Stay informed about emerging trends and best practices in People technology and continuous improvement methodologies. * Project Management: Support system testing, documentation, and release rollouts. Stakeholder Collaboration: * Respond to stakeholder queries and assist with training and support. UAT & Testing: * Execute test scripts, document defects, and assist in solution validation. Automation & AI: * Execute and support automation efforts Knowledge Management: * Supports documentation Risk & Compliance Supports compliance checks. Technology Enablement: * Administer and enhance existing Workday configurations, ensuring they align with current business processes and HR requirements Firstly, strong sense of responsibility, flexibility, and adaptability to varying request. Demonstrate excellent time management and organizational skills. And as part of a new team, you will have the opportunity to shape this role and have input into how we evolve it over time to WOW our employees and make an even bigger impact on the world. You will also need the following capabilities: Qualifications (Required) * 2+ years of experience supporting HR systems, ideally with hands on exposure to Workday. * Experience supporting or coordinating system testing, UAT, and release activities. * Exposure to HR processes and policies, preferably in a corporate or enterprise environment. * Prior involvement in automation or digital process improvement initiatives is beneficial. * Experience working with cross-functional teams, including HR, IT, and vendors. * Strong attention to detail and collaboration skills. Essential Skills and Experience * Proficient understanding of HR processes. * Good Workday functional knowledge. * Hands-on experience with HR systems and data management. * Experience in UAT execution. * Familiarity with data privacy. * Ability to follow structured workflows and SOPs. * Strong attention to detail and accuracy. * Workday certification or equivalent training (desirable) * Experience in handling data update in Workday. * Documentation skills process for user guides (desirable) At Aurecon, we know every career adventure is unique. That's why our benefits are designed to support you and your family - at every stage. * Flexibility - 1x every fortnight reporting in the office * Wellbeing - we priorities your health * Recognition - your impact matters * Family - support for modern families and carers * Community - give back through volunteering days * Career development - learn, lead and shape your career Our Aurecon Attributes describe the types of people we bring together for clients. We don't expect you to have all eight of the attributes, but one that is unique to you. Finally, we value that each of our team members brings something different to Aurecon. We look for people who have had a broad range of experiences throughout their career and can demonstrate how they have worked as part of a team to bring ideas to life. Does that sound like you? About us We've re-imagined engineering. Aurecon is an engineering and infrastructure advisory company, but not as you know it! For a start, our clients' ideas drive what we do. Drawing on our deep pool of expertise, we co-create innovative solutions with our clients to some of the world's most complex challenges. And through a range of unique creative processes and skills, we work to re-imagine, shape and design a better future. We listen deeply and intently, which helps us see opportunities, possibilities and potential that others can't. Think engineering. Think again. Want to know more? You can learn more about what it's like to work at Aurecon by visiting the careers section of our website. If you are intrigued or excited by what you have read, then we want to hear from you. Apply now!
    $58k-93k yearly est. Auto-Apply 60d+ ago
  • Outside Serv Tech-OTR

    Boom Country Tire

    Technical support representative job in Osceola, AR

    Full-time Description Boom Country Tire is currently seeking an Outside Service Technician to perform general service and repairs for off road and earthmover tires and contribute to the profitable growth of the company. Boom Country Tire offers a competitive salary and benefit packages. As an Outside Service Technician, you will play a key role in the service operations of Boom Country Tire , and be expected to perform all functions of the role in a professional and appropriate manner. Job Responsibilities • Service customers onsite as part of an ongoing service contract • Operate and maintain tire manipulators, boom trucks and service trucks efficiently and safely • Obtain all required licenses and certificates to perform work on customer sites • Maintain knowledge of OSHA and MSHA regulations and standards • Dismount, balance and mount off road and earthmover tires at any location using a service vehicle • Use hydraulic jacks, impact wrenches and other heavy hand tools to perform service • Inspect tires and identify any repairable issues and perform the repairs needed • Accurately complete work orders, invoices, etc. to document all work performed • Complete a daily vehicle inspection report • May require work to be performed in an underground stone mine • Additional duties assigned by supervisor Requirements • High School Diploma or GED equivalent• Valid driver's license and proof of acceptable driving record• Class B CDL driver's license or intent to obtain permit/license within 60 days • Valid medical card• Pass a TIA 200/300 level industry training program• Ability to operate machinery with moving parts• Knowledge on how to properly load, unload and secure cargo• Exceptional communication skills when working with customers and co workers• Ability to apply basic math, reading and writing skills• Ability to lift/maneuver 75 lbs on a regular basis and 100 lbs on an occasional basis• Ability to pass the vision and physical components of the State driving exam• Ability to sit and stand throughout the work day• Must be able to squat, bend, twist, push, pull and reach on a regular basis• Pre-employment drug test and random drug tests required per DOT regulation Boom Country Tire is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.
    $35k-59k yearly est. 60d+ ago
  • Customer Service Representative - Newport Clinic

    Arisa Health

    Technical support representative job in Newport, AR

    Arisa Health is seeking a Customer Service Representative in our Newport location. A high school diploma or equivalent is required. Associates degree preferred. Two years of experience in a related field is required. The position will be scheduling appointments on behalf of therapists, running reports in internet sites as well as Microsoft Excel, and providing information directly to current and potential clients of Arisa Health. As part of the Arisa Health service delivery system, the scheduler will provide an interactive, welcoming response to all inquiries for service by engaging clients in a supportive, non-judgmental way. Responsibilities include accurate and complete data collection to prepare and maintain client records, accurate maintenance of fee agreements, updating eligibility, and ensuring that needed pre-certifications and authorizations are in place. Work Hours: Full time, Monday - Friday, 8:00 a.m. - 5:00 p.m. What we offer our team members: A missioned driven company dedicated to transforming communities one life at a time. A great benefits package that includes (but is not limited to) Medical/Dental/Vision, 401(k)/Roth plan with matching, and Healthcare Savings Accounts. Ongoing training throughout your employment Paid Time Off and Holidays throughout the year to recharge. Company sponsored Whole Health programs designed to recharge our teams. Arisa Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, sexual orientation, gender identity, gender expression, status as a protected veteran, among other things, or status as a qualified individual with disability. Arisa Health aspires to lead with exceptional care that nurtures health and well-being for all by promoting an environment that is welcoming, equitable, inclusive, and diverse. We desire a workforce that represents the communities we serve. As such, we aim to make a difference by building a trustworthy culture that advances opportunities for growth while also encouraging excellence, innovation, and collaboration. At Arisa Health, we endeavor to work and live with passion as we strive to transform community's one life at a time.
    $25k-32k yearly est. 2d ago
  • Technologist-Echo Student

    Baptist Anderson and Meridian

    Technical support representative job in Jonesboro, AR

    Job Code 22286 FLSA Status Job Family RADIOLOGY Job Summary Performs imaging procedures/treatments according to Cardiology practice standards in order to aid in the diagnosis and/or treatment of disease. Performs other duties as assigned. Job Responsibilities Job Responsibilities Demonstrates a thorough understanding of Cardiology principals/theory and utilizes the most appropriate technique and positioning for optimal procedures/treatments, as demonstrated by procedure/treatment results. Works under the supervision of a registered Cardiac sonographer. Develops appropriate procedure/treatment plan. Implements procedure/treatment plan utilizing established hospital protocols/guidelines. Completes documentation as required to comply with hospital policies and procedures. Maintains equipment, procedure/treatment rooms, and work areas in a neat and safe condition to ensure the safety of patients and staff. Participates in hospital and departmental Performance Improvement activities to ensure that patient care is consistent with established standards. Completes assigned goals. Specifications Experience Description Minimum Required Preferred/Desired Education Description Minimum Required Preferred/Desired Enrolled in an approved/accredited Ultrasound/Cardiology Program. Training Description Minimum Required Preferred/Desired Special Skills Description Minimum Required Preferred/Desired Basic computer literacy skills. Licensure Description Minimum Required Preferred/Desired BLS CERTIFICATION WITHIN 14 DAYS OF HIRE Reporting Relationships Does this position formally supervise employees? If set to YES, then this position has the authority (delegated) to hire, terminate, discipline, promote or effectively recommend such to manager. Reporting Relationships Work Environment Functional Demands Label Short Description Full Description Sedentary Very light energy level Lift 10lbs. box overhead. Lift and carry 15lbs. Push/pull 20lbs. cart Light Moderate energy level Lift and carry 25-35lbs. Push/pull 50-100lbs. (ie. empty bed, stretcher) Medium High energy level Lift and carry 40-50lbs. Push/pull +/- 150-200lbs. (Patient on bed, stretcher) Lateral transfer 150-200lbs. (ie. Patient) Heavy Very high energy level Lift over 50lbs. Carry 80lbs. a distance of 30 feet. Push/pull > 200lbs. (ie. Patient on bed, stretcher). Lateral transfer or max assist sit to stand transfer. Functional Demands Rating Activity Level Throughout Workday Physical Activity Requirements - Sitting Physical Activity Requirements - Standing Physical Activity Requirements - Walking Physical Activity Requirements - Climbing (e.g., stairs or ladders) Physical Activity Requirements - Carry objects Physical Activity Requirements - Push/Pull Physical Activity Requirements - Twisting Physical Activity Requirements - Bending Physical Activity Requirements - Reaching Forward Physical Activity Requirements - Reaching Overhead Physical Activity Requirements - Squat/Kneel/Crawl Physical Activity Requirements - Wrist position deviation Physical Activity Requirements - Pinching/fine motor activities Physical Activity Requirements - Keyboard use/repetitive motion Physical Activity Requirements - Taste or smell Physical Activity Requirements - Talk or hear Sensory Requirements Color Discrimination Near Vision Far Vision Depth Perception Hearing Environmental Requirements - Blood-Borne Pathogens Environmental Requirements - Chemical Environmental Requirements - Airborne Communicable Diseases Environmental Requirements - Extreme Temperatures Environmental Requirements - Radiation Environmental Requirements - Uneven Surfaces or Elevations Environmental Requirements - Extreme Noise Levels Environmental Requirements - Dust/Particular Matter Environmental Requirements - Other
    $16k-28k yearly est. Auto-Apply 25d ago
  • Technologist-Echo Student

    Baptist Memorial Health Care 4.7company rating

    Technical support representative job in Jonesboro, AR

    Job Code22286 FLSA Status Job FamilyRADIOLOGY Performs imaging procedures/treatments according to Cardiology practice standards in order to aid in the diagnosis and/or treatment of disease. Performs other duties as assigned. Job Responsibilities Job Responsibilities Demonstrates a thorough understanding of Cardiology principals/theory and utilizes the most appropriate technique and positioning for optimal procedures/treatments, as demonstrated by procedure/treatment results. Works under the supervision of a registered Cardiac sonographer. Develops appropriate procedure/treatment plan. Implements procedure/treatment plan utilizing established hospital protocols/guidelines. Completes documentation as required to comply with hospital policies and procedures. Maintains equipment, procedure/treatment rooms, and work areas in a neat and safe condition to ensure the safety of patients and staff. Participates in hospital and departmental Performance Improvement activities to ensure that patient care is consistent with established standards. Completes assigned goals. Specifications Experience Description Minimum Required Preferred/Desired Education Description Minimum Required Preferred/Desired Enrolled in an approved/accredited Ultrasound/Cardiology Program. Training Description Minimum Required Preferred/Desired Special Skills Description Minimum Required Preferred/Desired Basic computer literacy skills. Licensure Description Minimum Required Preferred/Desired BLS CERTIFICATION WITHIN 14 DAYS OF HIRE Reporting RelationshipsDoes this position formally supervise employees? If set to YES, then this position has the authority (delegated) to hire, terminate, discipline, promote or effectively recommend such to manager. Reporting Relationships Work Environment Functional Demands Label Short Description Full Description Sedentary Very light energy level Lift 10lbs. box overhead. Lift and carry 15lbs. Push/pull 20lbs. cart Light Moderate energy level Lift and carry 25-35lbs. Push/pull 50-100lbs. (ie. empty bed, stretcher) Medium High energy level Lift and carry 40-50lbs. Push/pull +/- 150-200lbs. (Patient on bed, stretcher) Lateral transfer 150-200lbs. (ie. Patient) Heavy Very high energy level Lift over 50lbs. Carry 80lbs. a distance of 30 feet. Push/pull > 200lbs. (ie. Patient on bed, stretcher). Lateral transfer or max assist sit to stand transfer. Functional Demands Rating Activity Level Throughout Workday Physical Activity Requirements - Sitting Physical Activity Requirements - Standing Physical Activity Requirements - Walking Physical Activity Requirements - Climbing (e.g., stairs or ladders) Physical Activity Requirements - Carry objects Physical Activity Requirements - Push/Pull Physical Activity Requirements - Twisting Physical Activity Requirements - Bending Physical Activity Requirements - Reaching Forward Physical Activity Requirements - Reaching Overhead Physical Activity Requirements - Squat/Kneel/Crawl Physical Activity Requirements - Wrist position deviation Physical Activity Requirements - Pinching/fine motor activities Physical Activity Requirements - Keyboard use/repetitive motion Physical Activity Requirements - Taste or smell Physical Activity Requirements - Talk or hear Sensory Requirements Color Discrimination Near Vision Far Vision Depth Perception Hearing Environmental Requirements - Blood-Borne Pathogens Environmental Requirements - Chemical Environmental Requirements - Airborne Communicable Diseases Environmental Requirements - Extreme Temperatures Environmental Requirements - Radiation Environmental Requirements - Uneven Surfaces or Elevations Environmental Requirements - Extreme Noise Levels Environmental Requirements - Dust/Particular Matter Environmental Requirements - Other
    $17k-31k yearly est. 25d ago
  • Help Desk Agent - Operations

    Signant Health

    Technical support representative job in Manila, AR

    We are seeking a motivated and customer-oriented Tier 1 Help Desk Agent to join our Help Desk team. In this role, you will be the first point of contact for users interacting with AI-driven Tier 0 systems in the context of clinical trial products. You will provide technical assistance, troubleshoot issues, and ensure seamless operations for SH systems and applications. This role requires strong problem-solving skills, empathy, and the ability to work effectively in a fast-paced, dynamic environment. Key Responsibilities: AI-Tier 0 Interaction: Collaborate with AI-driven Tier 0 support systems to diagnose and escalate issues, ensuring smooth transitions between automated responses and human support. Technical Support: Provide first-line support for users (clinical trial teams, researchers, patients, etc.) experiencing issues with SH-related products, applications, and software tools. Incident Management: Log and track support requests, ensuring timely resolution. Escalate unresolved issues to Tier 2 or other relevant technical teams. Troubleshooting: Troubleshoot basic hardware, software, and network issues related to clinical trial products and systems. User Assistance: Assist users in navigating SH products, ensuring they have the resources and support to use systems effectively. Documentation: Maintain detailed records of troubleshooting efforts, solutions provided, and user interactions. Ensure proper documentation is kept for recurring issues and resolutions. Communication: Maintain clear and concise communication with users, ensuring they are updated on the status of their support request and are satisfied with the outcome. Collaboration: Work closely with the resolver groups to identify recurring issues, suggest improvements, and ensure the success of trial operations. Continuous Learning: Stay updated on new tools, technology, and best practices in clinical trial management and IT support. Required Skills and Qualifications: Technical Support Experience: At least 1-2 years of experience in a help desk or IT support role, preferably in the healthcare or clinical trials sector. Familiarity with AI Systems: Understanding of AI-driven support tools and how they interact with human agents to ensure smooth user experience and issue resolution. Clinical Trial Knowledge: Familiarity with clinical trial processes, products, and software tools is a plus. Problem-Solving Skills: Strong analytical skills and the ability to think critically when troubleshooting technical issues. Customer Service: Excellent interpersonal and communication skills, with the ability to interact effectively with both technical and non-technical users. Technical Knowledge: Understanding of common IT issues related to software, hardware, networking, and databases. Experience with clinical trial management systems (CTMS), electronic data capture (EDC), and other relevant clinical software is a plus. Detail-Oriented: High attention to detail, ensuring accurate logging and resolution of issues. Language: English and Chinese Mandarin Preferred Qualifications: Experience working in a regulated environment (e.g., healthcare, clinical trials). Knowledge of clinical trial documentation standards (e.g., 21 CFR Part 11, GxP). Familiarity with remote troubleshooting tools and ticketing systems (e.g., ServiceNow). Education: High school diploma or equivalent required. A degree in IT, healthcare, or a related field is a plus. We know that everyone has different wants and needs, which is why along with a highly competitive base salary we support our people and their loved ones with a variety of perks and benefits. As part of our team some of the benefits you can expect to receive are: Medical Insurance, Group Accidental Coverage/Insurance, Group Term Life Insurance Company Paid Subscription to Calm - The #1 app for mental fitness. Employee Referral Program - Bring the Best to Signant Health and earn a reward. Wellness Program - Participate in challenges and earn points for rewards. Proof! - Signant's Employee Recognition Program where you can accumulate points to redeem exciting merchandise, gift cards, tickets, and more. Burn Along - Digital fitness and wellness platform Does this sound like something you'd like to explore? Then we'd love to hear from you!To apply, please submit your CV and a cover letter letting us know why you think you'd be perfect for this role. We will begin reviewing submissions during the application period and will fill the vacancy as soon as a suitable candidate is identified.Please note that Signant does not accept unsolicited resumes from Third Party vendors.
    $30k-43k yearly est. Auto-Apply 9d ago
  • Technical Support Engineer

    Finastra 4.3company rating

    Technical support representative job in Manila, AR

    Who are we? At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good. Job Title: Technical Support Engineer Location: Manila, Philippines (Hybrid) Department: Customer Support About Finastra Finastra is a global leader in open finance software solutions, serving over 8,000 customers worldwide, including 45 of the top 50 banks. Our mission is to expand access to financial services through innovative applications across Lending, Payments, Treasury & Capital Markets, and Universal Banking. What will you contribute? Reporting to the Customer Support Manager, the Technical Support Engineer is the key interface between Finastra clients on one side and internal R&D teams, contributing to the overall delivery of software and services to ensure a world class customer experience. You will leverage your technical expertise to troubleshoot, resolve, and document complex issues, assist with implementations, and contribute to product improvements. Responsibilities & Deliverables: Your deliverables as a Technical Support Engineer will include, but are not limited to, the following: * Respond to customer requests, whether they are reported issues, questions or assistance requests, helping them to be able to utilize the product properly as per their needs * Understand the reported issue (especially from a technical perspective) and be able to replicate the respective scenario in the Finastra environments * Perform technical investigation with root cause analysis of the issue reported, providing adequate solutions where feasible and/or detailed analysis to the stakeholder teams * Update clients on the progress towards issue resolution, including tracking issues sent to other departments and ensuring a timely resolution, focusing on the client's satisfaction and product quality * Participate in client (phone) meetings, Microsoft Teams sessions, in order to ensure proper communication with the customers and/or to speed up the investigation of the issue reported * Validate defects thoroughly by ensuring that the described scenarios are fixed * Build and provide simple scripts with the assistance of senior colleagues when necessary * Write technical specifications and best practices documentation * Raise/ escalate issues with the Team Leader and/ or Manager where/ when needed Required Experience: * University degree in Computer Science, Mathematics, Business IT or related major * Very good knowledge of C/C++, including debugging skills and some experience with debugging tools on different operating systems (Visual Studio, Sun/ Solaris Studio, Eclipse) * SQL/ Java/ C# * Basic expertise with Solaris and Linux Operating systems (medium- advanced expertise on Windows) * Knowledge on CORBA (the Orbix implementation), JMS (ActiveMQ implementation) and Tomcat are a plus * Excellent written and verbal communication in English * Analytical abilities, attention to detail, stability, responsibility as well as customer focus * Ability to work independently as well as part of a customer facing team * Must be willing to work EMEA hours or night shift. We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold: * Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave. * Well-being: Access Confidential one-on-one therapy through our Employee Assistance Program, find support from our network of Wellbeing Champions and Gather Groups, and a calendar of monthly events and initiatives designed to help you thrive - Inside and Outside of work. * Medical, life & disability insurance, retirement plan, lifestyle and other benefits* * ESG: Benefit from paid time off for volunteering and donation matching. * DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra). * Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool. * Recognition: Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best. * Specific benefits may vary by location. At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves. Be unique, be exceptional, and help us make a difference at Finastra!
    $57k-75k yearly est. Auto-Apply 12d ago
  • Technical Service Specialist, Arkansas

    Quaker Houghton 4.6company rating

    Technical support representative job in Blytheville, AR

    Job Description About Us At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry. We have been an integral part in the growth of the world's largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its associates and offers competitive compensation and benefit programs. Position Summary: This position is self-directed on a day-to day basis, and responsible for being on site at a customer(s) performing product and process optimization daily activities to meet the needs of the customer. This includes performing tests on process fluids, creating and distributing routine reports, monitoring product inventories, reducing usage, costs of chemicals or process costs and special projects as needed. Travel to customer sites/laboratories approximately 25%. Job Accountabilities: Identification and documentation of savings projects or process improvements for presentation and approval by the customer while working with site team, implementing these approved projects. Partners with Commercial teams to ensure that financial goals are met. Helps promote shared savings programs and drives savings to meet unit cost targets. Responsible for creating, implementing and training customers on SOPs for specific product applications to ensure efficient and effective performance. Perform multi-site technical and sales oriented administrative duties in a manufacturing environment. Acquires, records and analyzes process and usage data to establish baseline. Provides input for customer presentations to justify adoption of proposed projects and to demonstrate the benefits of successfully completed proposals. Interaction with CMS as well as with customer's production and technical personnel, and other suppliers. Assists in plant surveys and sales projects to quantify savings and process improvement opportunities, and to participate in preparation of proposals. Comply with all Company Policies: to include but not limited to Code of Conduct and expense reporting, etc. Education, Experience, Skills & Competencies: Bachelor's Degree required in Chemistry, Engineering, or any relevant business related area or minimum of 3 years related industry experience required Customer Focus - Dedicated to meeting customer expectations and requirements. Results Driven - Holds self and others accountable for achieving performance objectives. Ability to work independently and/or with minimal supervision. Communications skills - Written, verbal and active listening. Proficient in English - Written and spoken. Must have basic working knowledge of Microsoft Office. Quaker Houghton provides equal employment opportunity for all qualified candidates. Quaker Houghton does not discriminate against any candidate for employment based on race, color, religion, sex, gender, gender identity or expression, affectional or sexual orientation, pregnancy, age, creed, ancestry, national origin, citizenship, marital or domestic partnership or civil union status, veteran's status, physical/mental disability, genetic information, or any other category protected by U.S federal, state, and/or local employment law. Furthermore, Quaker Houghton is committed to providing reasonable accommodations to qualified candidates with physical and/or mental disabilities.
    $95k-122k yearly est. 25d ago
  • Customer Service Rep (5321) - Jonesboro, AR

    Domino's Franchise

    Technical support representative job in Jonesboro, AR

    ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older. General Job Duties For All Store Team Members · Operate all equipment. · Stock ingredients from delivery area to storage, work area, walk-in cooler. · Prepare product. · Receive and process telephone orders. · Take inventory and complete associated paperwork. · Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills · Ability to comprehend and give correct written instructions. · Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills · Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). · Must be able to make correct monetary change. · Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. · Ability to enter orders using a computer keyboard or touch screen. Work Conditions EXPOSURE TO · Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. · In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. · Sudden changes in temperature in work area and while outside. · Fumes from food odors. · Exposure to cornmeal dust. · Cramped quarters including walk-in cooler. · Hot surfaces/tools from oven up to 500 degrees or higher. · Sharp edges and moving mechanical parts. SENSING · Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. · Depth perception. · Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. Additional Information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4". Walking For short distances for short durations Sitting Paperwork is normally completed in an office at a desk or table Lifting · Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. · Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. · Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying · Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. · Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. · Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing · To move trays which are placed on dollies. · A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. · Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending · Forward bending at the waist is necessary at the pizza assembly station. · Toe room is present, but workers are unable to flex their knees while standing at this station. · Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. · Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching · Reaching is performed continuously; up, down and forward. · Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. · Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. · Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks · Eye-hand coordination is essential. Use of hands is continuous during the day. · Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. · Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. · Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. · Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
    $25k-32k yearly est. 9d ago
  • Customer Service / Sales Representative

    RNR Tire Express and Custom Wheels

    Technical support representative job in Jonesboro, AR

    Description Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process. As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff. The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential. Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. More Requirements/Responsibilities Customer Service / Sales Representative Requirements / Responsibilities * Making sure that your store meets sales targets / goals * Running promotions * Managing stock levels * Reviewing all Sales Rental Orders for compliance and approval * Analyzing sales figures * Create goals and sales strategies * Contacting all prospects daily from prior interests with RNR * Forecasting future sales * Dealing with customer service opportunities * Maintain competitor sales and promotions knowledge * Training store associates Apart from these specific tasks, we are also looking for this position to quickly advance into an Assistant Manager position. RNR Custom Wheels & Tire Express is experiencing tremendous growth. We offer competitive base pay, commissions, bonuses and a complete benefits package. Other Requirements: Valid State Driver License with a clean driving history We conduct drug screen, & background check Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is important to the success at this opportunity. Special Instructions Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
    $25k-32k yearly est. 60d+ ago
  • Technical Support Engineer

    Finastra 4.3company rating

    Technical support representative job in Manila, AR

    Who are we? At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good. Job Title: Technical Support Engineer Location: Manila, Philippines (Hybrid) Department: Customer Support About Finastra Finastra is a global leader in open finance software solutions, serving over 8,000 customers worldwide, including 45 of the top 50 banks. Our mission is to expand access to financial services through innovative applications across Lending, Payments, Treasury & Capital Markets, and Universal Banking. What will you contribute? Reporting to the Customer Support Manager, the Technical Support Engineer is the key interface between Finastra clients on one side and internal R&D teams, contributing to the overall delivery of software and services to ensure a world class customer experience. You will leverage your technical expertise to troubleshoot, resolve, and document complex issues, assist with implementations, and contribute to product improvements. Responsibilities & Deliverables: Your deliverables as a Technical Support Engineer will include, but are not limited to, the following: * Respond to customer requests, whether they are reported issues, questions or assistance requests, helping them to be able to utilize the product properly as per their needs * Understand the reported issue (especially from a technical perspective) and be able to replicate the respective scenario in the Finastra environments * Perform technical investigation with root cause analysis of the issue reported, providing adequate solutions where feasible and/or detailed analysis to the stakeholder teams * Update clients on the progress towards issue resolution, including tracking issues sent to other departments and ensuring a timely resolution, focusing on the client's satisfaction and product quality * Participate in client (phone) meetings, Microsoft Teams sessions, in order to ensure proper communication with the customers and/or to speed up the investigation of the issue reported * Validate defects thoroughly by ensuring that the described scenarios are fixed * Build and provide simple scripts with the assistance of senior colleagues when necessary * Write technical specifications and best practices documentation * Raise/ escalate issues with the Team Leader and/ or Manager where/ when needed Required Experience: * University degree in Computer Science, Mathematics, Business IT or related major * Very good knowledge of C/C++, including debugging skills and some experience with debugging tools on different operating systems (Visual Studio, Sun/ Solaris Studio, Eclipse) * SQL/ Java/ C# * Basic expertise with Solaris and Linux Operating systems (medium- advanced expertise on Windows) * Knowledge on CORBA (the Orbix implementation), JMS (ActiveMQ implementation) and Tomcat are a plus * Excellent written and verbal communication in English * Analytical abilities, attention to detail, stability, responsibility as well as customer focus * Ability to work independently as well as part of a customer facing team * Must be willing to work EMEA hours or on night shifts. We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold: * Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave. * Well-being: Access Confidential one-on-one therapy through our Employee Assistance Program, find support from our network of Wellbeing Champions and Gather Groups, and a calendar of monthly events and initiatives designed to help you thrive - Inside and Outside of work. * Medical, life & disability insurance, retirement plan, lifestyle and other benefits* * ESG: Benefit from paid time off for volunteering and donation matching. * DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra). * Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool. * Recognition: Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best. * Specific benefits may vary by location. At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves. Be unique, be exceptional, and help us make a difference at Finastra!
    $57k-75k yearly est. Auto-Apply 12d ago

Learn more about technical support representative jobs

How much does a technical support representative earn in Jonesboro, AR?

The average technical support representative in Jonesboro, AR earns between $26,000 and $42,000 annually. This compares to the national average technical support representative range of $27,000 to $44,000.

Average technical support representative salary in Jonesboro, AR

$33,000

What are the biggest employers of Technical Support Representatives in Jonesboro, AR?

The biggest employers of Technical Support Representatives in Jonesboro, AR are:
  1. Ritter Communications
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