Technical support representative jobs in Merced, CA - 240 jobs
All
Technical Support Representative
Customer Service Representative
Information Technology Professional
Computer System Technician
Support Specialist
Computer Technician
Technical Support Technician
Information Technology Technician
Technical Support Specialist
Junior Help Desk Technician
Customer Service Technician
Customer Support Technician
Technical Support Trainer
Student Technician
Operations Support Specialist
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support representative job in Merced, CA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$37k-52k yearly est. 13d ago
Looking for a job?
Let Zippia find it for you.
IT Support Specialist I (Atwater)
Available Staff Positions
Technical support representative job in Atwater, CA
Provide technicalsupport to end users, aid in the administration of the GVHC computing environment and assist with the general operations of the IT Department.
will work at our Atwater Admin site. Schedule is Monday - Friday 8:00am - 5:00pm
Compensation: $25.48 - $26.75 an hour
Golden Valley Health Centers offers excellent benefits including Medical: (0 Deductible / $2,000 Individual; $4,000 Family Out-of-Pocket Max), excellent PPO coverages; Dental; Vision; 403(b) with match, FSA plans, gym discounts, and so much more!
Essential Duties and Responsibilities
Demonstrates effective communication and problem-solving skills.
Install and maintain hardware.
Install and maintain software.
Troubleshoot hardware/software problems.
Provide tier 1 of support to end-users.
Assist with the general operations of the IT department.
Other duties and tasks as assigned.
Physical Demands
The employee must occasionally lift and/or move up to 25-50 pounds and push up to 100 pounds (on wheels).
Must be able to speak clearly in order to communicate information to End Users and Staff.
Must be able to hear staff on the phone and in person.
Specific vision abilities required by this job include close vision for RJ45 pin-outs, computer screens, and the ability to adjust focus.
Must be comfortable in tight or confined crawl spaces.
Work Environment
The physical environment requires the employee to work indoors, primarily in an office setting. The noise level inside is quiet to average. Use of general office equipment is required on a daily basis. Travel may be required at times.
Education/Experience Requirements
Minimum Qualifications:
Basic understanding of computer hardware, software and networks.
Strong problem solving skills.
Customer service-oriented mindset.
Speak respectfully and professionally and in terms that both novice and experienced computer users can understand.
Work on multiple tasks with minimal supervision.
Travel to multiple sites.
Excellent oral, interpersonal, and written communication skills.
Valid California driver's license, vehicle insurance, acceptable driving record and reliable transportation.
Education/Experience
High School diploma or equivalent.
Minimum 12 units of relevant technical or computer science, or at least one relevant IT certification from CompTIA, Cisco, Microsoft, Coursera, Google, or related certifying entity.
$25.5-26.8 hourly 60d+ ago
C Level Technician
Midas Manteca 1215
Technical support representative job in Modesto, CA
Benefits:
401(k) matching
Company parties
Competitive salary
Dental insurance
Employee discounts
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
We are a busy shop in Manteca that is looking for a C Level Technician with the drive to learn and grow. As a Technician in our shop, you'll be exposed to and have responsibility for performing a wide range of repairs and maintenance, including:
Oil Change
Steering and suspension
Belts and hoses
Radiator and engine cooling systems
Batteries, starting and charging
Brakes and brake repair
What we offer You · 5 Day work week· Great Work Environment· Closed on Sundays· Excellent base pay plus productivity pay· On Site Training·
If you are interested in role, please apply and let's have a discussion about the opportunity. Thank you! Compensación: $800.00 - $2,000.00 per week
Join Our Team
As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.
At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless.
*************
$800-2k weekly Auto-Apply 60d+ ago
Customer Service & Procurement Representative
Joseph Gallo Cheese Company
Technical support representative job in Atwater, CA
We are one of the most respected premium all-natural cheese makers in North America, and we continue to win prestigious awards for, not only our high-quality products, but also in recognition of our passion for sustainable practices. Today, we are in our third generation as a family business, who seeks innovative opportunities to maximize profitability & return on all assets, while being a trusted & responsible employer, who actively participates in the community & who cherishes the natural environment.
Our success is based upon the quality of the employees that we hire-top-notch talent who share our company's commitment to our customers and a passion for making the country's finest quality products, using only all natural ingredients.
Our employees are our greatest driving force, and we pride ourselves on ensuring their stability. All our employees receive Life Insurance, and Employee Assistance Program! Joseph Gallo Farms also offers a competitive benefits package at a group rate to all our full-time employees and their dependents.
Benefits:
401(k) retirement plan w/ company match
Health Insurance
Dental
Vision
Educational Reimbursement
Paid time off (vacation, sick, holidays, etc.)
Free cheese!
Requirements
Summary of Functions:
Manages the order management and customer service process to ensure that Joseph Gallo Farms' interactions with our customers are executed in a professional, timely, and efficient manner. Create and foster strong relationships with external and internal business partners including freight companies, government agencies, logistics, accounting, and sales. The role also drives the support key functions end to end in procurement.
Major Duties and Responsibilities:
Customer Service
One of the core functions of the customer service department is ensuring the communication between the customer and Joseph Gallo Farms is timely and accurate
Acts as a primary liaison with customers to provide a single point of contact for questions, including but not limited to: Order status, Product information, Complaints and Product returns.
Work with accounting and sales to support the process of managing master data for customers
Prepare customer reports by collecting and analyzing customer shipments
Receive purchase orders via email or EDI, enter information into the order management system, generate purchase order acknowledgment, and disseminate the information to appropriate departments.
Review customer purchase orders and verify that all required information is provided and identify potential issues, including but not limited to: Pricing or Ship dates, Item numbers, Quantities and Delivery location.
Ensure the accuracy of transactions entered into order management and financial system.
Coordinate with scheduling, purchasing, warehouse, and operations to define and generate order confirmations.
Act as primary liaison for Joseph Gallo Farms to provide a single point of contact for questions and status of customer orders
Procurement & Supplier
Prepare and process purchase orders in alignment with company policies and budget requirements.
Identify and execute cost reduction opportunities while maintaining product quality and service reliability.
Manage supplier relationships to ensure consistent communication, collaboration, and accountability.
Monitor and evaluate supplier performance using key metrics (on-time delivery, quality, responsiveness, and cost).
Collaborate with inventory control, production, and maintenance to ensure adequate supply levels and minimize downtime.
Review MRP and purchase requisitions to verify requirements, lead times, and stock levels.
Coordinate returns, warranty claims, or replacements with suppliers as needed.
Analyze pricing trends, total cost, and contract performance for assigned commodities.
Ensure adherence to approved budgets and payment terms.
Manage and maintain purchase orders and procurement data in the ERP system, ensuring accuracy of pricing, lead times, and supplier information throughout the purchasing process.
Food Safety Requirements/Responsibilities:
Comply with all Plant, State and Federal OSHA, EPA, FDA, HACCP, and SQF regulations
Comply with GMPs in the plant.
Assist in the maintenance of Food Safety and Quality system.
Organizational Relationships:
The position reports to the Customer Service Manager & Purchasing Manager
Qualifications:
Minimum High School Diploma
Minimum 2 years of customer service experience, purchasing and/or procurement process.
Knowledge in ERP systems
Willingness to work non-traditional hours as required
Detail oriented
Prior utilization of traditional customer service tools including order management systems, telephone, and Microsoft software applications
Proficiency in English required with Spanish language skills preferred
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
May sit for long periods of time.
Visual acuity to perform reading and computer functions.
May lift or carry up to 50 pounds.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work is performed in an office environment.
This description is a general statement and does not include other duties as assigned.
Joseph Gallo Farms is an Equal Opportunity Employer / EEO
$32k-42k yearly est. 33d ago
Customer Service Representative - State Farm Agent Team Member
Tisha Miranda-State Farm Agent
Technical support representative job in Atwater, CA
Job DescriptionBenefits:
Life Insurance
SIMPLE IRA Retirement (Matching)
Dental insurance
Vision insurance
Bonus based on performance
Paid time off
Training & development
Position Overview
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...
Group Life Insurance Benefits
Hourly pay plus commission/bonus
Paid time off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my agency
Requirements
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Ability to work in a team environment
Ability to multi-task
Ability to effectively relate to a customer
Bilingual - Spanish preferred
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$32k-42k yearly est. 25d ago
Associate Product Support Specialist
Westamerica Ban 3.6
Technical support representative job in Merced, CA
Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee.
As an Associate Product Support Specialist, provide technical product knowledge and available services to support the Bank Division's sales efforts in assigned territories.
Responsibilities:
Attend Customer Service Manager, Branch Sales Manager, and Branch Sales meetings.
Handle implementation, installation and training of equipment and services on customer's premises.
Respond to all questions from customers and Branch personnel.
Conduct product and service training sessions for branch staff and customers.
Identify potential sales opportunities and pass said information to appropriate branch sales staff.
Prior work experience where incumbent has gained in-depth knowledge of at least two of the products or operational service support activities offered by that corporation.
Previous direct customer support or sales experience a plus. PC literate and have a working knowledge of the banking fundamental functions. Excellent customer service, presentation, organizational, communication and interpersonal skills are required.
EOE
Westamerica Bank's Privacy Policy may be found at: *********************************
Salary Description $70,304.00 - $71,872.98
$70.3k-71.9k yearly 16d ago
Customer Service Representative, Housing Customer Service Center
Usc 4.3
Technical support representative job in Parksdale, CA
Please review the Affirmative Action and Equal Opportunity Plan page for more details regarding your rights and obligations as a job candidate.
USC Auxiliary Services, one of the largest divisions at The University of Southern California, is focused on making a difference for over 65,000 students, athletes, faculty, staff, and guests who visit our campuses each day. Through our innovative services, our six central business units (USC Bookstores, USC Hospitality, USC Housing, USC Transportation, the USC Hotel and the Los Angeles Memorial Coliseum) collectively create the best USC experience for future leaders, scientists, filmmakers, engineers, and doctors alike. Auxiliary Services works tirelessly to welcome all visitors into the Trojan family. We are driven to succeed by our commitment to uphold our six unifying values in
Integrity, Excellence, Well-Being, Open Communication, Accountability, and Diversity, Equity, and Inclusion
.
USC Housing, a division of USC Auxiliary Services, hosts more than 9,000 students, athletes, faculty, and staff throughout the year in over 50 properties on and off campus. Housing meets the challenge of inviting students into our Trojan family by making them feel comfortable, safe and welcome. We boast top-notch amenities including comprehensive recycling programs, simplified online repair requests, and more. Serving our students' wellbeing is the reason that we are here and we share the same vision and excellence that they do.
We are seeking a Customer Services Representative to join our rapidly growing team.
The Opportunity:
The Customer Services Representative will be the first point of contact for our students, faculty, staff, parents, and guests. As a member of the Housing team, you will take pride in providing the best customer service and maintaining the University's high standards for excellence. Our team keeps the work environment positive and friendly, so that we can always greet our guests with a smile. If you enjoy interacting with and helping guests, join us today!
The Accountabilities:
Provides customer service to students, faculty, staff and extremal customers. Meets customer needs, offers options, resolves problems and follows up with customers. Ensures full customer satisfaction without unnecessarily referring customer lo other staff members. Maintains friendly, helpful demeanor.
Provides information regarding policies and procedures, terms and programs relating to service area for students, parents, faculty, administrators, staff, and outside customers.
Identifies and prioritizes problems and issues related to service area. Performs research, offers solutions, options and strategies. Refers to appropriate person or department as needed, and/or arranges for service. Gathers data as necessary for related offices such as Financial Aid, Admissions, Student Conduct and student issues using the University Information Systems. Tracks problem status until resolution is achieved. Maintains close contact with customer to give updates on progress toward resolution of issue or service request.
Uses information systems to input date, maintains databases, performs research for projects or issues, generates reports, etc.
Studies and maintains currency with all applicable policies and procedures, contracts and related legal issues.
Interprets terms and conditions of contracts, authorizes change/exceptions to contract terms, generates contracts for forms for distribution.
Processes applications, releases, cancellations, adjustments, changes, requests, fees, invoices and other related paperwork. Maintains quality/quantity standards. Verifies contracts or forms for completeness and accuracy of information. Updates and maintains all necessary records and/or logs.
Represents department to students, parents, faculty, administrators, staff and other outside customers. May act as representative for department at internal committee meetings such as Customer Service Planning Group. Makes formal presentations as assigned.
Trains schedules, assigns and prioritizes workloads. Interprets operating policies and procedures. Ensures timely completion of department's work. May lead student workers.
Notifies appropriate personnel in the event of an emergency. Maintains complete and accurate records of all student-or staff-related safety incidents.
Provides services including processing and delivery of mail and packages, e.g. UPS, Federal Express, Airborne, and U.S. Post Office. Receives key deposits and issues keys and/or maintains and balances a cash drawer on a daily basis. Assists in set up and scheduling of special events/promotions and equipment rental. Responsible for 24-hour pager coverage during holidays and weekends.
Composes memos and letters based on knowledge of departmental and University policies and procedures. Compiles statistical reports and studies as requested.
Performs other related duties as assigned or requested. The University reserves the right to add or change duties at any time.
The Qualifiers:
Minimum Education: High School Diploma. Combined education/experience as substitute for minimum experience.
Minimum Experience: 1 year. Combined education/experience as substitute for minimum experience.
Minimum Field of Expertise: Customer Service.
Valid CA driver's license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information please visit the policy website.
In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC's Unifying Values of integrity, excellence, diversity, equity and inclusion, well-being, open communication and accountability.
What We Prefer:
Preferred Education: Bachelor's Degree.
Preferred Experience: 2 years.
Preferred Field of Expertise: Student counseling, customer service.
The Trojan Family Rewards:
We pride ourselves in creating the
BEST USC EXPERIENCE
, and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families including. For more information, please visit benefits.usc.edu.
This support advocates work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans!
As an equal opportunity employer, USC values and promotes diversity and inclusion in the workplace. The work culture thrives on mutual respect, trust, and synergy amongst all of its members.
USC has great minds that transform the world with their talents and research. Will you be one? Join us!
FIGHT ON!
The hourly rate range for this position is $18.86 - $20.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
Minimum Education: High School Diploma. Combined education/experience as substitute for minimum experience.
Minimum Experience: 1 year. Combined education/experience as substitute for minimum experience.
Minimum Field of Expertise: Customer Service. Valid CA driver's license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information please visit the policy website.
In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC's Unifying Values of integrity, excellence, diversity, equity and inclusion, well-being, open communication and accountability.
USC is a smoke-free environment
USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy.
USC will con
sider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law.
Read USC's Clery Act Annual Security Report
Affirmative Action and Equal Opportunity Plan
Pay Transparency Non-Discrimination
USC is an E-Verify Employer
Digital Accessibility
If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser:
*************************************************************
$18.9-20 hourly Auto-Apply 60d+ ago
Customer Service Representative
Lytegen
Technical support representative job in Merced, CA
We are hiring high-performance Energy Consultants to consult homeowners on solar and energy storage solutions. This is a customer-facing sales role focused on educating homeowners, presenting tailored solutions, and closing deals with professionalism and urgency.
This is not a retail sales job. This is a consultative, numbers-driven role for individuals who can build trust quickly, control the conversation, and close.
You will meet with qualified homeowners and guide them through a solar and energy solution that fits their home and financial goals.
Your responsibilities include:
• Conducting in-home or virtual consultations with pre-qualified homeowners
• Analyzing utility bills, home energy usage, and roof layouts
• Presenting customized solar and battery solutions clearly and confidently
• Explaining financing options and long-term savings
• Handling objections and closing contracts
• Accurately documenting customer information and agreements
• Coordinating with internal teams to ensure a smooth handoff post-sale
Requirements
This role is for closers with presence.
You should have:
• Strong communication skills and confidence on camera and in person
• Experience in sales, consulting, or customer-facing roles
• Ability to handle objections without getting defensive
• High self-accountability and strong follow-through
• Comfort working in a performance-driven environment
• Ability to learn technical concepts and explain them simply
Solar experience is a plus, but not required. We train the right people.
Benefits
• Competitive commission structure
• Performance-based incentives
• Fast advancement opportunities for top performers
Your income is directly tied to your execution.
$32k-41k yearly est. Auto-Apply 18d ago
Peer Navigator/ Peer Support Specialist (ICS)
Sierra Vista Child & Family Services 4.2
Technical support representative job in Modesto, CA
Job Description
Apply Here: ******************************************************************************
Peer Navigators work with individuals, groups, and communities to improve mental health as a part of a treatment team. They provide lived experience and expertise that professional training cannot provide. This person is a role model to peers who exhibits competency and knowledge from the lived experience.
Qualifications:
High School diploma or GED required.
Personal knowledge gained through firsthand lived experience in mental health.
Peer Support Specialist - Current Peer Support Specialist certification required. California certifications must remain active and valid with their governing entity.
Proficient in Microsoft suite (Word, Excel, PowerPoint).
Knowledge of community resources preferred.
Bilingual preferred.
A valid California driver's license is required of staff who have regular driving duties, and the driving record must meet the requirements of their position and be approved by the agency's insurance company
Essential Job Functions:
Ability to communicate ideas in oral and written form.
Protect and honor individual integrity through confidentiality.
Ability to work in a harmonious manner with subordinates, supervisors, and others.
Ability to instruct in group and individual settings.
Ability to work effectively with cultural/ethnic diversity.
Maintain confidential information according to legal and ethical standards. Ability to work at various locations, including client homes, schools and community settings.
Physical, mental, and emotional health adequate to perform duties.
Responsibilities:
Provide the perspective of experience to clients.
Assist clients with accessing and linking to community resources.
Help clients and family members with problem solving.
Provide encouragement and hope.
Provide group, individual, and family services for clients.
Provide services to families when needed, including non-traditional hours.
Maintain documentation, record and tracking systems that meet standards of the agency, The Joint Commission and contract.
Collaborate with the treatment team, referring agency or other community agencies working with the client to coordinate treatment.
Collect outcome data, including consumer satisfaction surveys, as required by the agency and contract.
Participate in community outreach and presentations.
Must implement program goals and objectives to meet and maintain contractual requirements.
Participate in scheduled peer review.
Responsible for preventing and controlling infection.
Responsible for maintaining a culture of quality and safety.
Effectively use de-escalation skills and techniques for crisis prevention.
Properly administer the C-SSRS to help prevent suicide.
Other:
Attend all required meetings and trainings.
Report any suspected child or dependent adult/elder abuse or neglect immediately to direct supervisor or utilize the chain of command if supervisor is unavailable.
Report any client imminent danger to self or to others or gravely disabled immediately to direct supervisor or utilize the chain of command if supervisor is unavailable.
Other duties as assigned.
$36k-44k yearly est. 10d ago
Customer Support Technician
Cal.Net 3.5
Technical support representative job in Turlock, CA
Job DescriptionSalary: $20 per hour (negotiable dependent upon experience)
Cal.net is seeking IT SupportTechnicians to join our rapidly expanding fixed wireless broadband company. Our headquarters is located in Shingle Springs, CA, at the base of the Sierra Nevada foothills, with additional satellite offices throughout the valley. We are currently hiring for a position at our Turlock office.
As a provider of internet services to rural communities, we serve El Dorado, Placer, Calaveras, Tuolumne, Mariposa, and Stanislaus counties, with ongoing expansion into Fresno, San Joaquin, and Tehama counties. The Support Tech Specialist will play a crucial role in delivering prompt and accurate technicalsupport for customers using our fixed wireless, VoIP, and router services. This role involves diagnosing, documenting, and tracking service issues to ensure efficient resolution.
We are seeking a self-starter who is highly organized, detail-oriented, and committed to following through on tasks while consistently meeting deadlines. The ideal candidate has strong written and verbal communication skills, excels in customer interactions, and demonstrates exceptional customer service in every situation.
Primary Duties
Respond to inbound customer calls, providing troubleshooting assistance in line with company standards.
Diagnose and resolve technical issues efficiently while accurately documenting details in the ticketing system.
Apply strong analytical and problem-solving skills to identify root causes and solutions.
Maintain professionalism and respect in all interactions, including high-pressure situations.
Guide customers step-by-step through diagnostics, explaining technical concepts in clear, simple language.
Work independently and collaboratively to complete assigned tasks.
Contribute to project completion and perform additional tasks as assigned by management.
Position Requirements
Knowledge of PC hardware/peripherals, Microsoft Office, Windows OS, and basic networking fundamentals.
Familiarity with cabling/cabling pinouts, adapters, and mounting hardware.
Ability to troubleshoot and resolve desktop-to-server connectivity issues.
Understanding of basic networking, email protocols, domain, web hosting, and VoIP.
Strong ability to multitask, work under pressure, and meet deadlines while still maintaining a professional attitude towards customers and peers.
Excellent written and verbal communication skills.
Spanish fluency is a plus.
Flexible availability for nights and weekends preferred
Job Type: Full-time
Salary: $20.00 per hour (negotiable dependent upon experience)
Benefits offered:
401(k)
Dental Insurance
Employee Discount
Health Insurance
Paid Time Off
Retirement Plan
Vision Insurance
Opportunities for Commission Pay
Schedule
8 Hour Shift
Holidays
On Call
Overtime
Nights and Weekends possible
Work Location
Turlock, CA - Remote work is not available for this position
Company's website
***********
If you're seeking a dynamic opportunity with a fast-growing tech company, we want to hear from you! Apply today and join the Cal.net team.
$20 hourly 25d ago
Autobody Collision Customer Service Representative
Chilton Auto Body
Technical support representative job in Modesto, CA
Customer Service Representative
Department: Operations
Reports to: Location Manager
PLEASE REPLY BY INCLUDING YOUR RESUME!!
The Customer Service Representative is responsible for providing exceptional customer service to all customers and business partners of Chilton Auto Body throughout the repair process. Entry level; autobody collision repair experience a real plus including CCC. YOU MUST HAVE EXPERIENCE IN THE AUTO BODY COLLISION REPAIR INDUSTRY!!
Responsibilities:
Review with customers and walk-through the repair process: Greet customers by phone or in-person; explain to customers about the collision repair process, including insurance claims information, processing, and payment procedures. The Customer Experience Representative is responsible for establishing an effective relationship with each customer to support a positive customer experience.
Complete vehicle intake process: This includes mapping damage, photographing vehicles, and documenting work files per company and repair partner standards.
Perform administrative tasks: Administrative tasks include collecting payments, updating rentals management portal (ARMS), supporting location manager with expense documentation (updating RHO), and conducting Accounts Receivable follow-up.
Training: Complete assigned role-based training through Collision University and additional internal and business partner supported training as necessary.
Additional responsibilities as assigned.
Job duties/Job description may be adjusted or added based on the needs of the business or at management discretion
Requirements:
Previous experience in the automotive industry preferred - CCC One knowledge a real plus!!
Ability to work collaboratively with the team to meet shared objectives.
Effective time management.
Able to multitask and manage competing priorities
Communicate effectively with teammates, customers, and business partners.
Proficient with computers.
Excellent customer service skills.
Valid drivers' license required.
Eligible to work in the United States.
Willing and able to pass a thorough background check.
Flexible to work an 8-hour shift between 7:00 a.m. - 6:00 p.m.
Preferred Qualifications:
Bilingual (Spanish).
Knowledge of the Collision Industry.
Pay Rate: $20-30 depending on experience
Benefits:
Bonuses
Paid holidays and 2 weeks PTO
Medical, dental, vision, life insurance
Matching 401(k)
$20-30 hourly 27d ago
Customer Service Representative
Limagrain
Technical support representative job in Modesto, CA
Offer ID: 1647 Unit: HM Clause Job Title: Customer Service Representative Contract type: Permanent : Company Introduction "WE BUILD TRUST WITH FARMERS AROUND THE WORLD BY SUPPORTING THEM TO SUSTAINABLY IMPROVE THE QUALITY AND FLAVOR OF THEIR PRODUCTION."
HM.CLAUSE is a Business Unit of Limagrain, an international agricultural co-operative founded and managed by farmers. HM.CLAUSE specializes in the breeding, production, and sale of vegetable seeds. From the world market to the farmer's market, we collaborate with our customers to deliver successful solutions for the agricultural challenges of today and produce the highest quality vegetable seeds for the future. Our global team of experts and state-of-the-art research facilities enable us to work side-by-side with growers to provide the most regionally relevant and reliable vegetable seeds available.
If our mission resonates with your passion, we look forward to your application.
Job description
You will be a great fit if you have experience similar to:
Maintain flow of information and communication with customers, sales staff and other departments throughout the order process. Serve as liaison with supply chain and shipping teams.
Process orders received from domestic or international customers and sales staff.
Serve and support all customers of designated regions to ensure the maintenance and growth of the business and improve customer satisfaction.
Review inventory availability vs. forecast vs. prorates; as well as lab information regarding quality of seed.
Order processing includes: order entry, additional documentation (phytosanitary certificates, lab analysis and export requirements), follow-through and invoicing.
Monitor all orders through the process to insure on time delivery to meet customer's expectations.
Monitor pricing in ERP system and report any irregularities to Sales Data Planning.
Maintain accurate and up to date files with customer profile information and country requirements.
Participate in defining, preparing and updating all work instructions in QA Module (AQUARIUS)
Process credits and adjustments per verified customer requests, internal management requests or for billing error corrections.
Cross train within the department to insure adequate coverage at all times.
Performs other incidental and related duties as required and assigned.
What we expect of you
To be considered, you will need:
AA/AS degree in Business or Agriculture or equivalent
3 - 5 years' experience in customer service
Experience with ERP systems (JD Edwards a plus)
Excellent oral and written skills
Must be proficient in English and Spanish; proficiency in French or Portuguese a plus
Microsoft Office Suite, Word, Excel, Outlook and Access experience
Internet & high volume E-mail experience
Your benefits and working environment
The rewards of working here: You join an expert team of innovators and creators that collaborate with farmers around the world to sustainably enhance the taste and quality of healthy food. Our goal is to form teams that inspire and learn from each other as they work to elevate our products from seed to table. We recognize our employees as our most valued resource and work to create an atmosphere that is supportive, healthy, and progressive. We promote an environment of wellness and well-being and hybrid schedules when it is appropriate for the position. It is an important and expanding piece of our local and global mission for Diversity & Inclusion programs and support groups in the corporate world.
HM.CLAUSE offers a strong compensation and benefits package to its employees:
* Competitive salary
* This position's range is $25 - $30/hr
Our total compensation and pay ranges reflect our market pay structures. As such, individual salaries or hourly rates are determined by a variety of factors including, but not limited to: local geographical market conditions, internal equity, as well as candidate qualifications, such as job related skills, education, and experience.
* Comprehensive Benefits Choices
* Medical, Dental, Vision
* Work/Life Balance
* 12 Paid Holidays per year
* +1 Floating Holiday per year
* Paid shutdown holidays
* Progressive time off starting at 80-vacation hours
* Company Covered Benefits
* Company paid Life Insurance, Long Term Care, Long and Short-Term Disability
* Wellness Benefits
* Family EAP, Telehealth and Mental Wellness Services
* Internal Career Progression
* Learning Environment
* Promotions from within
* Paid Annual Training
* Tuition Reimbursement
* Welcoming Environment
* Business casual attire; open door policy
* Financial Wellness
* 401(k) dollar for dollar Employer matching
* Additional Employer 401(k) Contribution per paycheck
* Traditional and Roth (401k) plans options
* Company Profit sharing in December
* Family Benefits
* Maternity and Paternity paid time off
* Fertility and Infertility benefits
* Low family medical deductibles
We are a company with a supportive culture and leadership. We encourage you to be part of our journey to enhance the world's food supply and support the farmers that grow them.
To view all U.S. based privacy rights and how to exercise them, click here: Privacy policy - HM Clause.
Apply now
Information at a Glance
Apply now
$25-30 hourly 3d ago
Support Technician
Dave & Buster's, Inc. 4.5
Technical support representative job in Modesto, CA
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times.
NITTY GRITTY DETAILS:
* Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
* Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
* Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
* Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway.
* Assists Guests by repairing and maintaining amusements equipment in a timely manner.
* Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas.
* Assists the Guest with all requests and answers questions as needed and makes recommendations.
* Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
* Notifies Manager of any Guest that is perceived to be unhappy.
* Responsible for stocking, displaying, and securing merchandise in all storage areas.
* Conducts merchandise inventory during and after shift, if applicable.
* Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
* Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed.
* Properly positions and set up displays to increase Guest traffic and promote sales.
* Assists in daily maintenance and organization of tech room and storage areas.
* Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management.
* Assists with general store maintenance as directed by management.
* Assists other Team Members as needed.
* Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
* Must be friendly and able to smile a lot while working days, nights and/or weekends as required.
* Technical and/or electrical skills preferred, but not required.
* Must demonstrate ability to clearly communicate with Guests and other Team Members.
* Must be at least 18 years of age.
Requirements
STUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
* Work days, nights, and/or weekends as required.
* Work off an extension ladder.
* Work in noisy, fast paced environment with distracting conditions.
* Move about facility and stand for long periods of time.
* Read and write handwritten notes.
* Lift and carry up to 30 pounds.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
* Compensation is from $16 - $17.5 per hour
Salary Range:
16.9
* 18.4
We are an equal opportunity employer and participate in E-Verify in states where required.
$16-17.5 hourly Auto-Apply 17d ago
Operation Support Specialist
Conagra Brands 4.6
Technical support representative job in Oakdale, CA
Reporting to the Operations Manager, you will provide administrative and scheduling support for a facility operating on a 24-hour production schedule. This is a third shift role where you will manage staffing for operations, quality, and other departments based on job bids, coordinate breaks and lunches, review payroll for missed punches, and ensure coverage for call-offs. You will also perform other administrative duties in support of multiple departments, maintain flexibility to adapt to production changes or breakdowns, and collaborate with plant and warehouse teams to keep operations running smoothly.
Your Impact
Schedule staffing for operations, quality, and other departments based on job bids
Adjust schedules for production changes, breakdowns, and call-offs
Plan breaks and lunches and manage vacation coverage
Review payroll for missed punches and resolve discrepancies
Hand out and collect radios at start and end of shifts
Collaborate with plant and corporate teams to maintain compliance and efficiency
Participate in cost reduction initiatives and process improvements
Perform other administrative duties as needed in support of procurement, scheduling, inventory control, and supply room operations, including monitoring inventory, processing purchase requisitions and orders, and inspecting incoming stock to resolve discrepancies with vendors
Perform other duties as assigned
Your Experience
High school diploma or GED required; additional education preferred
1-3 years of relevant experience in scheduling, payroll, or operations support
Proficient in Microsoft Excel; experience with Access, UKG, and payroll/timekeeping systems strongly preferred
Strong organizational skills and attention to detail
Self-directed with problem-solving and decision-making skills
Comfortable working in a fast-paced environment with frequent changes
#LI-Onsite
#LI-BC1
Compensation:
Annual Base Salary: $49,000.00 - $65,000.00
The annual salary listed above is the expected offering for this position. An employee's actual annual salary will be based on but not limited to: location, relevant experience/level and skillset, while balancing internal Conagra employees' equity. Conagra Brands will comply with applicable law regarding minimum salaries for exempt employees.
Our Benefits:
We care about your total well-being and will support you with the following, subject to your location and role:
Health: Comprehensive healthcare plans, wellness incentive program, mental wellbeing support and fitness reimbursement
Wealth: Great pay, bonus incentive opportunity, matching 401(k) and stock purchase plan
Growth: Career development opportunities, employee resource groups, on-demand learning and tuition reimbursement
Balance: Paid-time off, parental leave, flexible work-schedules (subject to your location and role) and volunteer opportunities
Our Company:
At Conagra Brands, we have a rich heritage of making great food. We aspire to have the most impactful, energized and inclusive culture in food. As a member of our 18,000+ person team across 40+ locations, you are empowered to reach your potential, make an impact and own your career. We're in the business of building champions - within our people and our iconic brands like Birds Eye , Slim Jim and Reddi-Wip .
Our focus on innovation extends beyond making great food, it also reflects our commitment to embracing new solutions that positively impact our team, the communities we serve and the health of our planet. Foodies Welcome.
Conagra Brands is an equal opportunity employer and considers qualified applicants for employment without regard to sex, race, color, religion, ethnic or national origin, gender, sexual orientation, gender identity or expression, age, pregnancy, leave status, disability, veteran status, genetic information and/or any other characteristic or status protected by national, federal, state or local law. Reasonable accommodation may be made upon request.
$49k-65k yearly Auto-Apply 50d ago
Peer Support Specialist
Turning Point Community Programs 4.2
Technical support representative job in Merced, CA
Turning Point Community Programs is seeking a Peer Support Specialist for our Merced CARE program in Merced. Turning Point Community Programs (TPCP) provides integrated, cost-effective mental health services, employment and housing for adults, children and their families that promote recovery, independence and self-sufficiency. We are committed to innovative and high quality services that assist adults and children with psychiatric, emotional and/or developmental disabilities in achieving their goals. Turning Point Community Programs (TPCP) has offered a path to mental health and recovery since 1976. We help people in our community every single day - creating a better space for all types of people in need. Join our mission of offering hope, respect and support to our clients on their journey to mental health and wellness.
GENERAL PURPOSE
Under the administrative supervision of the team lead or program director, this position is responsible for assisting members in meeting their expressed goals toward crisis resolution and maintaining wellness while living in the community. Additional support in areas of advocacy and the connection to local county/state resources will be provided as needed.
DISTINGUISHING CHARACTERISTICS
This is an at-will direct service position within a program. The position will utilize lived experience perspectives and training to support client participants at Turning Point Community Programs. The peer specialist will provide an avenue for active listening and provide messages of hope and recovery.
ESSENTIAL DUTIES AND RESPONSIBILITIES - (ILLUSTRATIVE ONLY)
The duties listed below are intended only as illustrations of the various types of work that could be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.
Supports and teaches recovery principals and use of recovery tools
Models personal responsibility, self-advocacy and hopefulness
In partnership with each client, assesses their hopes, strengths, accomplishments, and challenges in order to support client's stated goals.
In partnership with participant supports the development of their recovery plan
Responsible for supporting participants in wellness activities
Provides “on-the-spot” support that is both helpful to the members and consistent with the philosophy of the program.
Assists in maintaining monthly guest logs and guests' records.
Responsible for completing/facilitating items on the health and housekeeping log.
Ensures health and safety practices are met and support guests in participating in the procedures
Supports the philosophy of empowerment, participates in a mutual learning approach
Attends team meetings as scheduled and required for your position unless excused by the program director/manager.
Completes necessary paperwork as instructed by the program director
Supports clients in developing reciprocal relationships and natural support systems to strengthen self-sufficiency
Attends a minimum on one (1) co-reflection group per month.
Adheres to and upholds the policies and procedures of Turning Point Community Programs.
Schedule: Monday - Friday, 8:00 am - 5:00 pm
Compensation: $21.00 - $22.29 per hour
Interested? Join us at our open interviews on Wednesdays from 2-4PM,
located at 10850 Gold Center Drive, Suite 325, Rancho Cordova, CA 95670
-or-
CLICK HERE TO APPLY NOW!
$21-22.3 hourly 60d+ ago
Customer Service Representative - State Farm Agent Team Member
Kristen Eaton-State Farm Agent
Technical support representative job in Oakdale, CA
Job DescriptionBenefits:
Company parties
Competitive salary
Health insurance
Opportunity for advancement
Paid time off
Training & development
Bonus based on performance
Kristen Eaton Insurance Agency, Inc. in Oakdale, CA is an established and growth focused insurance agency. Were looking for an outgoing and motivated individual to reach out to existing and potential customers, assess and understand their insurance needs, provide quotes, and ultimately earn their business.
If you speak fluent Spanish and English and you love meeting new people, enjoy helping others succeed, and have a strong goal orientation this may be the position youve been looking for! People from all walks of life have succeeded in this role - you could be the next one!
We are currently hiring an Insurance Account Representative team member for our Oakdale, CA location.
The ideal candidate - Does this sound like you?
Youre driven to improve and enjoy setting and hitting goals.
Youre organized and pride yourself on being efficient and effective with your time.
You enjoy competing against yourself and for awards.
You have a strong desire to help individuals, families, and businesses protect themselves from unexpected losses.
You have the ability to follow a structured review process to ensure customers have the right products and services for their specific needs.
Enjoy working in a very fast-paced environment.
The ideal candidate will have:
The ability to connect and build rapport with people in person, on the phone, or over video calls.
3 years experience in detailed clerical customer service and record keeping. (Retail Customer Service is not the same).
Youre a master multi-tasker - you can talk and type without missing a beat.
Curiosity and a desire to understand their prospects needs so they can market the appropriate products and services to them.
Proficiency with Word, Excel, and Outlook
Responsibilities + Opportunities:
Must be willing to obtain Property & Casualty and Life & Health Insurance Licenses (required to obtain).
Meeting with customers to share our insurance products and services.
Ultimately, being able to close your customers on the products and services youve recommended.
Documenting all conversations and ensuring youre taking whatever action is needed to move the process forward.
Your success will be driven by your ability to drive new business to the agency.
Setting and confirming appointments with customers
Handling payments
Identifying opportunities to serve our customers and be mindful to make sure they have the right products and services for their circumstances.
The opportunity to deal with a wide variety of people on a daily basis.
This position offers: (OR Why You Want This Opportunity:)
The opportunity to work in a high-performing agency with other high-achievers.
A competitive base salary, plus commission. This is your chance to let your drive and effort determine your income level.
Medical Benefits
Paid Time Off + Holidays
Comprehensive Paid Training with continuous and ongoing training/mentorship.
If this sounds like something youd enjoy - please apply now to start the conversation!
Keywords:
Insurance, Life Insurance, Property & Casualty Insurance, General Insurance, Commercial Insurance,
Term Life Insurance, Umbrella Insurance, Health Insurance, Sales, Casualty Insurance, Disability
Insurance, Homeowners Insurance, Liability, Insurance agent, Insurance Broker, Insurance Agency
Sales, Prospecting, Business Development, Lead Generation, Inside Sales, Outside Sales, Field Sales,
Account Representative, Account Manager, Account Executive, Sales Development Rep,
Finance, Banking, Teller, Mortgage Banker, Business Banker, Sales, Server, Serving, Customer Service, CSR, Bilingual, Spanish
Job Type: Full-time
Pay: $40,000.00 - $80,000.00 per year
Benefits:
Health insurance
On-the-job training
Paid time off
Professional development assistance
Shift:
Day shift
Language:
Spanish (Required)
$40k-80k yearly 4d ago
Customer Service Rep- Insurance
George Mauricio-Farmers Insurance Agency
Technical support representative job in Turlock, CA
Job Description
Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.
Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Career Growth Opportunities
Evenings Off
Responsibilities
Process customer policy change requests.
Secure all Trailing Documents from customers.
Handle all incoming claim calls from customers.
Complete Evidence of Insurance requests.
Document each customer contact in eAgent.
Immediately greet all customers, entering the office, in a friendly and helpful manner.
Take premium payments from customers.
Ask each customer for referrals and explain our referral program.
Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
Answer incoming phone calls on the first ring.
Return all phone messages promptly.
Provideexceptional customer service.
Be outstanding at relationship building.
Maintain client relationships with follow up phone calls.
Claims follow up calls.
Provides on-going support to insurance clients as needed.
Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.
Assess and identify the wants and needs of your customer(s) over the phone
Uphold the wants and needs of your customers
Requirements
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Possess an upbeat, positive and enthusiastic attitude.
Be a great self-starter with a sense of urgency.
Proficiency to multi-task, follow-thru and follow-up.
Excellent Communication/interpersonal skills.
Confident, self-starter who works well independently.
Must have ability to multi-task.
A Property & Casualty or Personal Lines Insurance license is required for this hire.
Professional phone etiquette.
Career minded vision.
Follow through and exceed current and prospective client expectations.
Excellent Spelling and Grammar skills.
Great Customer Service Skills.
Problem-Solving Capabilities.
Works well with other employees and is a team player with a positive attitude.
Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.
Bilingual, fluent in both English and Spanish is beneficial.
$32k-42k yearly est. 27d ago
CSR INSIDE SALES 1
Daikin 3.0
Technical support representative job in Modesto, CA
Job Description
The CSR/Inside Sales Representative sells the organization's products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization's policies, procedures, practices, products and services. The CSR/Inside Sales Representative collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships.
Position Responsibilities may include:
Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls.
Provide excellent customer service via face to face, phone calls and e-mails.
Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered.
Recommend alternate products based on cost, availability or specifications as needed.
Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments.
Generate new and repeat sales by providing product and technical information in a timely manner.
Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction.
Provide accurate information regarding availability of in-stock items.
Assist customers with warranties and returns.
Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments.
Periodically reach out to customers to determine satisfaction with the organization, products, and services
Maintain records and prepare reports on sales activities.
Expand knowledge of HVAC products and keep current with latest trends within the industry
Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible.
Understand and follow work instructions, operating procedures, and company policies.
Participate in additional projects/activities to support ongoing business needs.
Nature & Scope:
Works within well-defined instructions
Uses established procedures and works under supervision to perform assigned tasks
Work is closely supervised
Knowledge & Skills:
Knowledge of HVAC equipment/products is preferred
General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications
Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email;
Positive, professional attitude, handling difficult customers with ability to diffuse negative situations
Good phone etiquette and e-mail etiquette
Ability to deal with high-volume customer traffic
Effective verbal skills - must be able to explain fairly technical parts of information clearly
Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input orders
Effective organizational skills and time management skills including ability to prioritize and multi-task
High level of attention to detail and accuracy
Ability to establish positive working relationships with internal and external customers and employees
Ability to use good judgment and strong work ethics and integrity on the job
Ability to understand and follow procedures, work instructions, and company policies
Competency:
Experience:
1 - 3 years of progressive sales experience
Education/Certification:
High School diploma or GED equivalent, some colleges preferred
People Management: No
Physical Requirements / Work Environment:
Must be able to perform essential responsibilities with or without reasonable accommodations
Reports To:
Branch Manager / Supervisor, Customer Service
Payrate: $18.64 to $23.50 hourly
Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.
The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.
$18.6-23.5 hourly 12d ago
Customer Service Representative
Chevron Stations
Technical support representative job in Firebaugh, CA
Excited to grow your career?
At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus.
People First, Excellence Always
Job Expectations:
Maintain courteous, professional contact with co-workers, customers, vendors, and community at large.
Maintain neat appearance and good personal hygiene in compliance with CSI image standards.
Support and follow established safety, security, quality guidelines as well as CSI's policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately.
Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process.
Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures
Follow federal law and company standards on carding customers for all age restricted products sold at the stations.
Work professionally with vendors and contractors.
Regular and punctual attendance is expected.
Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products
Essential Functions:
Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact.
Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment.
Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently.
Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable.
Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed.
Actively promote store specials and other marketing programs.
Cross-check price of delivered goods for accuracy.
Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store.
Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only)
May perform other duties as assigned by management.
Requirement/Qualifications:
Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters.
Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays.
Strong attention to detail.
Ability to handle challenging situations professionally and exercise exceptional judgement.
Ability to work both independently and in team settings.
Must possess required up-to-date food handling certificates, as required by law (in specific locations only).
Cooking/Restaurant experience preferred
Supervisor Responsibilities:
This position has no supervisory responsibilities
Travel:
Rare, limited to required training and coverage for nearby stations.
Physical Demands Include but are not limited to:
Ability to stand and walk for long periods of time on hard and uneven surfaces.
Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds.
Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity.
Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment.
Periodic exposure to all outdoor conditions during daylight hours.
Moderate exposure to walk-in coolers and freezers at 34 F or lower.
Frequent handwashing and attention to personal cleanliness standards.
Must be at least 18 years of age or older to work in California and Oregon locations.
Must be at least 21 years of age or older to work in Washington locations.
Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am.
Must be at least 21 years of age or older to work in Management positions.
· Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers.
· The selected candidate's compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law.
USA based job position
Visas will not be granted
Benefits:
· Full-time & Part-time shifts available
· Direct Deposit with competitive weekly pay
· Health & Wellness packages available for purchase
· Education reimbursement program
· Shift Differential Pay for select shifts and job titles
· Management Bonus Program
· Loyalty Service time Program
· Commuter benefit Program
Compensation Range:
$18.25 - $19.25
Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.
We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at ******************.
$18.3-19.3 hourly Auto-Apply 6d ago
CSR Inside Sales 1
Daikin Comfort
Technical support representative job in Modesto, CA
The CSR/Inside Sales Representative sells the organization's products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization's policies, procedures, practices, products and services.⯠The CSR/Inside Sales Representative collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships.â¯â¯
Position Responsibilities may include:
Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls.â¯
Provide excellent customer service via face to face, phone calls and e-mails.â¯â¯
Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered.â¯
Recommend alternate products based on cost, availability or specifications as needed.â¯
Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments.â¯
Generate new and repeat sales by providing product and technical information in a timely manner.â¯
Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction.â¯
Provide accurate information regarding availability of in-stock items.â¯
Assist customers with warranties and returns.â¯
Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments.â¯
Periodically reach out to customers to determine satisfaction with the organization, products, and servicesâ¯
Maintain records and prepare reports on sales activities.â¯â¯
Expand knowledge of HVAC products and keep current with latest trends within the industryâ¯
Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible.â¯
Understand and follow work instructions, operating procedures, and company policies.â¯
Participate in additional projects/activities to support ongoing business needs.
Nature & Scope:
Works within well-defined instructions
Uses established procedures and works under supervision to perform assigned tasksâ¯
Work is closely supervised
Knowledge & Skills:
Knowledge of HVAC equipment/products is preferredâ¯
General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applicationsâ¯
Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email;â¯
Positive, professional attitude, handling difficult customers with ability to diffuse negative situationsâ¯
Good phone etiquette and e-mail etiquetteâ¯
Ability to deal with high-volume customer trafficâ¯
Effective verbal skills - must be able to explain fairly technical parts of information clearlyâ¯
Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input ordersâ¯
Effective organizational skills and time management skills including ability to prioritize and multi-taskâ¯
High level of attention to detail and accuracyâ¯
Ability to establish positive working relationships with internal and external customers and employeesâ¯
Ability to use good judgment and strong work ethics and integrity on the jobâ¯
Ability to understand and follow procedures, work instructions, and company policies
Competency:
Experience:
1 - 3 years of progressive sales experienceâ¯
Education/Certification:
High School diploma or GED equivalent, some colleges preferredâ¯
People Management: No
Physical Requirements / Work Environment:
Must be able to perform essential responsibilities with or without reasonable accommodations
Reports To:
Branch Manager / Supervisor, Customer Serviceâ¯
Payrate: $18.64 to $23.50 hourly
Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.
The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.
$18.6-23.5 hourly 39d ago
Learn more about technical support representative jobs
How much does a technical support representative earn in Merced, CA?
The average technical support representative in Merced, CA earns between $31,000 and $48,000 annually. This compares to the national average technical support representative range of $27,000 to $44,000.
Average technical support representative salary in Merced, CA