Technical support representative jobs in Monroe, LA - 65 jobs
All
Technical Support Representative
Customer Service Representative
Computer Technician
Computer System Technician
Information Technology Professional
Technical Support Coordinator
Helpdesk Computer Technician
Technical Support Specialist
Information Technology/Support Technician
Service Support Specialist
Support Specialist
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support representative job in Monroe, LA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$31k-42k yearly est. 13d ago
Looking for a job?
Let Zippia find it for you.
Salesforce Helpdesk Support Specialist
Origin Bancorp 4.0
Technical support representative job in Ruston, LA
Your Career. Your Story. Let's Write the Next Chapter Together.
At Origin Bank, a job isn't just a paycheck - it's a meaningful journey. We're committed to helping you grow both professionally and personally in an environment where people come first. We offer a competitive total rewards package, including generous benefits and compensation tailored to your skills, experience, and education.
What truly sets us apart is our people-first culture. Here, you'll be supported by unique initiatives like our Dream Manager program, one-on-one guidance from a nationally certified health and wellness coach, and free access to certified financial professionals who are here to help you plan for your future.
If you're looking for a career that empowers you to make meaningful connections, positively impact others, and pursue your personal and professional dreams-we'd love to meet you. Apply today and start the most rewarding chapter of your career with us.
Salesforce Help Desk Support Specialist to provide front-line support to Salesforce users across the organization. This role is responsible for monitoring and resolving support tickets through a proprietary ticketing system built within Salesforce, responding to user inquiries via email and phone, and ensuring timely and accurate issue resolution.
Word
Duties and Responsibilities include the following:
Monitor and manage support tickets within a Salesforce-based ticketing system
Respond to user requests submitted through tickets, email, and phone calls
Troubleshoot and resolve common Salesforce-related issues, including:
User access and permissions
Data entry and record updates
Reports and dashboards
Page layouts and field visibility
Accurately document issues, root causes, and resolutions in Salesforce
Escalate complex issues to Salesforce Administrators or Developers when needed
Ensure tickets are resolved within defined SLAs and properly closed
Communicate clearly and professionally with users throughout the support process
Identify recurring issues and recommend process improvements
Maintain up-to-date knowledge of Salesforce features, internal processes, and support procedures
Supervisory Responsibilities -
This job has no supervisory responsibilities.
Competencies - To perform the job successfully, an individual should demonstrate the following competencies:
Analytical - Collects, researches, and analyzes data; Exhibits ability to reason.
Problem Solving - Demonstrates attention to detail; Identifies and resolves problems in a timely manner; Develops alternative solutions
Technical Skills - Strives to continuously build knowledge and skills; Shares expertise with others.
Proficiencies - Demonstrate ability to gain experience needed with Salesforce (and related managed packages), AutoRabit, JIRA, GitHub and other related CRM, LOS, and profitability software to enhance proficiencies.
Interpersonal Skills/Customer Service - Exceptional interpersonal skills that involve internal and external contacts regarding company policies, procedures, and programs. Maintains confidentiality; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.
Oral and Written Communication - Listens and gets clarification; Responds well to questions; Writes clearly and informatively; Able to read and interpret written information.
Teamwork - Balances team and individual responsibilities; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed.
Organizational Support - Follows policies and procedures; Completes analysts tasks correctly and on time; supports organization's goals and values.
Judgment - Requires considerable independent judgement, investigation, developing original concepts, interpretation of information or coordination with others with substantial impact.
Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently.
Professionalism - Reacts well under pressure; Treats others with respect and consideration regardless of their status or position.
Quality and Quantity - Demonstrates accuracy and thoroughness; Monitors own work to ensure quality; Completes work in timely manner; Works quickly.
Adaptability - Adapts to changes in the work environment; Manages competing demands; Able to deal with frequent change, delays, or unexpected events.
Attendance/Punctuality and Dependability - Is consistently at work and on time; Follows instructions, responds to management direction.
Qualifications to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Bachelor's degree (B. A.) from four-year college or university in Information Technology or related field preferred; or relative combination of education and Salesforce experience.
Required Qualifications and Skills
Experience supporting users in Salesforce (Sales Cloud, Service Cloud, or custom environments)
Strong troubleshooting and problem-solving skills
Excellent verbal and written communication skills
Ability to manage multiple tickets
Customer-service mindset with a focus on issue resolution
Preferred Qualifications and Skills
Salesforce Administrator experience or certification (Admin or Advanced Admin preferred)
Experience providing help desk support via phone and email
Knowledge of the Salesforce security model, including profiles, permission sets, and roles
Experience working with SLAs and ticket performance metrics
Basic understanding of workflows, flows, or validation rules
Working Conditions
Regular interaction with internal business users
Computer Skills
To perform this job successfully, an individual should have knowledge of Salesforce, the Internet, Microsoft Word and Outlook. Intermediate to advanced knowledge of Microsoft Excel. Knowledge of Visual Basic helpful. Ability to use bank-specific software such as Docutreev, IBS etc. Ability to use basic office machines.
Bank Culture/Customer Service Skills
Promotes the Bank's culture, including the support of our Brand promise and Core Values.
Ability and judgment to interact and communicate appropriately with other employees, customers and supervisor. Ability to serve customers, both internal and external, (community/public) in a manner that will reflect superior customer relations and enhance the overall marketing effort of Origin Bank.
Physical Demands while performing the duties of this Job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is frequently required to reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to stand; walk and climb or balance. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.
Noise level in the work environment is usually moderate.
This reflects management's assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned. Origin Bank shall, in its discretion, modify or adjust the position to meet the Bank's changing needs. This job description is not a contract and may be adjusted as deemed appropriate in the Bank's sole discretion.
Word
Compensation Details
We believe in competitive compensation. The minimum average base pay for this position based on market is:
$45,656.00
Word
The minimum base pay could be increased based on factors such as skills, education, or experience. The base pay listed does not include incentives, bonuses, or benefits. We also offer a generous benefits package (more information on benefits can be found here).
Word
Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. Know Your Rights
$45.7k yearly Auto-Apply 8d ago
IT Technical Support - Coordinator 2
University of New Orleans 4.2
Technical support representative job in Monroe, LA
Thank you for your interest in The University of New Orleans.
Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is listed below in the job posting.
You must complete all required portions of the application and attach the required documents in order to be considered for employment.
Department
IT Helpdesk OperationsJob SummaryJob Description
Performs all duties assigned to IT TechnicalSupport - Coordinator 1.
Provides statewide installation, configuration, maintenance and support for state owned: Workstations, Laptops, Thin client devices, Desktop printers, Network printers, Network communication devices, Video Conferencing Equipment, Software Applications, and all associated components, peripherals, and media.
Takes lead in processing documentation for accuracy, update as necessary, and evaluate for potential process improvement.
Trains Coordinator 1 EUC employees and provide assistance to escalated tickets.
Takes lead in managing user accounts on local PCs, select servers, and Active Directory in compliance of industry standards.
Records service calls in web‐based tracking system and utilize system to document ticket resolutions.
Provides support for approved mobile devices including, but not limited to e‐mail. Support shall be focused on ensuring that an otherwise functional device is properly configured for work related purposes.
Trains and assist end users on technical issues as a form of preventative maintenance.
In the event of disaster, takes appropriate actions to ensure continuity of operations in accordance with previously documented and Department approved plans.
Travels to various sites as needed to carry out assigned duties.
Identifies, diagnoses, and assists with resolution of network issues as related to end user problems.
Manages all assigned issues being handled by other internal IT units or external contractors.
Manages e‐mail accounts on the state Exchange e‐mail server and make updates to accounts as requested by end users.
May conduct recruitment, selection, training, supervision, and professional development of assigned staff.
Other tasks as directed.
QUALIFICATIONS
REQUIRED:
Bachelor's degree.
Minimum 1 year of professional experience in IT field.
Minimum 1 year of professional experience with Windows based operating systems including installation, system administration and troubleshooting.
Excellent analytical skills, effective organizational and time management skills.
Great attention to detail and follow up, and verbal/written communications skills.
Excellent problem solving/troubleshooting skills.
DESIRED:
Advanced degree.
Minimum 2 years of professional experience with Windows based operating systems, various computer hardware, and Remote Control software, Ticketing System software, and Active Directory.
Minimum 2 years of professional experience with OTS information systems or programs utilized by the department.
Minimum 2 years of professional customer service experience.
Minimum 1 relevant industry certification or training including, but not limited to, CompTIA, Microsoft, HP, Dell, Cisco, ITIL Foundation, Apple, or HDI-CS.
Required Attachments
Please upload the following documents in the Resume/Cover Letter section.
Detailed resume listing relevant qualifications and experience;
Cover Letter indicating why you are a good fit for the position and University of Louisiana Systems;
Names and contact information of three references;
Applications that do not include the required uploaded documents may not be considered.
Posting Close DateThis position will remain open until filled.
Note to Applicant:
Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials.
References will be contacted at the appropriate phase of the recruitment process.
This position may require a criminal background check to be conducted on the candidate(s) selected for hire.
As part of the hiring process, applicants for positions at the University of New Orleans may be required to demonstrate the ability to perform job-related tasks.
The University of New Orleans is an Affirmative Action and Equal Employment Opportunity employer. We do not discriminate on the basis of race, gender, color, religion, national origin, disability, sexual orientation, gender identity, protected Veteran status, age if 40 or older, or any other characteristic protected by federal, state, or local law.
$40k-49k yearly est. Auto-Apply 60d+ ago
IT Help Desk - Part-Time
Technologix
Technical support representative job in Ruston, LA
Quarterly Part-Time in Ruston, LA - Entry Level
Open to current Louisiana Tech University students
We are looking for a qualified Help Desk Technician to provide fast and useful technical assistance on computer systems. You will answer queries on underlying technical issues and offer advice to solve them.
An excellent Help Desk Technician must have sufficient technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and composed.
Your goals will be to build value for clients that will help protect the company's character and business.
IT Help Desk - Part-Time Technician Responsibilities
Serve as a professional and competent point of contact for customers seeking technical assistance over the phone or via service ticket
Follow Technologix standard operating procedures (SOPs) during training and production phases of employment
Complete remote troubleshooting through diagnostic techniques and pertinent questions
Discover the best solution based on the issue and details provided by customers
Walk the customer through the problem-solving process
Direct unsolved issues to the next level of support personnel
Provide detailed information on IT products or services
Record events and problems and their resolution in logs
Follow-up and update customer status and information
Pass on / escalate any client feedback or suggestions to the appropriate internal team
Identify and suggest possible improvements to procedures
IT Help Desk - Part-Time Technician Requirements
Actively pursuing a degree in Cyber Engineering, CIS, or related field
Some experience as a help desk technician or other customer support role
Tech savvy with working knowledge of office automation products, databases, and remote control
Good understanding of computer systems, mobile devices, and other tech products
Ability to diagnose and solve basic technical issues
Proficiency in English
Excellent verbal and written communication skills
Customer-oriented and cool-tempered
Must be eligible to work in the US without sponsorship
$42k-69k yearly est. Auto-Apply 60d+ ago
Parent Support Specialist / Therapist
The Wellspring 4.4
Technical support representative job in Monroe, LA
Job Title: Parent Support Specialist / Therapist Job Purpose: Partners directly with families to help reduce the likelihood of initial or repeat involvement with the Department of Children and Family Services (DCFS). Provides parent education and short-term parent support for families needing additional support with parenting needs. To counsel individuals, families and groups, including those who are victims of the crimes of domestic violence, sexual assault, and child abuse, concerning their interpersonal as well as personal needs and problems in an effort to strengthen and value families in our communities. Experience and Knowledge
•Licensure or pursuing licensure as LPC or LMFT
•Flexibility to work non-traditional business hours
•Knowledge of community, job, financial, and social resources
•Trust-Based Relational Intervention and Adverse Childhood Experiences (ACES) training preferred
•Demonstrates ability to partner with families using a strengths-based approach
•Demonstrates understanding of protective factors that promote child wellbeing, individual and community level trauma and its impact, best practices in preventing child abuse and neglect, and disparities and disproportionalities in public systems.
•Preference will be given to candidates who most reflect the racial, ethnic, and socioeconomic status of the
majority of members of the neighborhoods being served
•Must have reliable transportation, valid driver's license, and meet state required automobile insurance
minimums Skills and Abilities
•Ability to communicate with, be sensitive to the needs of, and develop and maintain relationships with individuals from various cultural, ethnic and racial backgrounds
•Ability to communicate effectively with internal and external customers in a professional, tactful, and friendly manner
•Excellent verbal and written communication skills, including the ability to record with clarity and promptness
•Good listening skills and the ability to ask appropriate questions
•Maintains poise and self-control even under extreme stress and unexpected crises; handles delicate situations tactfully
•Appropriately assertive even in difficult situations
•Must demonstrate mature and objective, non-judgmental behaviors
•Ability to assess situations both within and outside the client system and determine priorities
•Maintains positive work relationships with other staff, is cooperative and promotes teamwork
•Effective in planning and arranging work responsibilities including determining priorities, managing multiple projects, handling deadlines and changes in priorities
•Ability to identify and use community resources
•Proficiency in Microsoft Office, including Word, Outlook, Excel and Power Point
•Maintains personal appearance consistent with agency image
•Ability to work within the purpose, structure and constraints of the Agency and to make suggestions for change in a responsible manner
•Ability to maintain confidentiality with regard to clients and agency business
•Commitment to continued professional growth Core Values of Staff
•Service: I act with a servant's heart to contribute meaningfully to the wellbeing of others.
•Teamwork: I willingly help my teammates.
•Respect: I recognize the dignity, worth and importance of others.
•Open-hearted: I am kind, caring and compassionate.
•iNtegrity: I am honest and ethical in all that I do.
•Growth: I embrace challenges and change with a positive attitude. Job Related Training Courses & Programs
•Orientation
•Initial 40 hours Domestic Violence and Sexual Assault as required by Wellspring
•Initial and ongoing MCC training in the areas of protective factors that promote child wellbeing, individual and community level trauma and its impact, best practices in preventing child abuse and neglect, and disparities and disproportionalities in public systems
•Trust-Based Relational Intervention and Adverse Childhood Experiences (ACES) training
•40 hours continuing education yearly
•On-going in-service workshops, conferences and self-study
•Monthly Agency Staff meetings, program delivery meetings and program area meetings Principal Duties & Responsibilities:
1.Delivers services by
•Conducting Trust-Based Relational Intervention (TBRI) parenting curriculum, Caregivers in Child Welfare to parent and caregiver groups
•Conducting TBRI parenting curriculum intakes and ongoing assessments with families. Gathers, tracks, and reports related data using systems and processes in place at The Wellspring.
•Providing individual, marital and family therapy for residential, non-residential clients
•Coordinating and providing educational and training opportunities for other community professionals, partners and the general public
•Demonstrating a positive attitude through word and action
•Demonstrating concern and respect for others by listening carefully and without judgment
•Establishing personal rapport with clients
•Maintaining case records by documenting client activity and actions
•Tracking and reporting required MCC qualitative and quantitative data to the MCC Program Coordinator and MCC State staff.
•Reporting to the MCC Program Coordinator and utilizing the staff for support in implementation of TBRI and parent support related responsibilities
•Participating in meetings with the MCC State staff, MCC State teams, and MCC peer network as requested
•Participating in agency meetings and clinical consultations 2.Assures quality services and program efficiency and effectiveness by:
•Complying with appropriate program standards and guidelines
•Completing required agency and funder paperwork in a timely and accurate manner
•Coordinating with and providing MCC Program Coordinator with TBRI parenting class schedules in a timely fashion
•Providing Clinical Services Coordinator with client schedule in a timely fashion and notifying coordinator of changes in schedule
•Notifying Client Services Advocates of status of client appointments (cancellations, no-shows, etc.)
3.Maintains professional and technical competency by:
•Participating regularly in clinical supervision and/or consultation
•Participating in continued education and personal growth experiences
•Reviewing professional publications
•Establishing personal and community networks 4. Maintains safety of clients and staff by:
•Assessing lethality of individual client situations
•Developing and reviewing safety plans with clients
•Coordinating and cooperating with law enforcement or other authorities as needed
•Complying with agency procedures, rules and regulations
•Safety procedures will be followed at all times 5. Maintains confidential records by:
•Performing and documenting required collaborative and client contacts in accordance with agency standards
•Recording data into MCC management Information System(s); Compulink, VELA or other identified database in a timely manner; and
•Adhering to all agency and grant confidentiality policies and procedures
•Gathering and documenting necessary demographic and personal information
•Ensuring that all necessary paperwork is signed by client and by therapist where appropriate
•Completing session reports for each counseling session
•Documenting all contacts with or activities on behalf of each client, including TBRI parenting classes, counseling sessions, cancellations and no-shows, advocacy, referrals and phone contacts
•Keeping information confidential
•Adhering to all ethical guidelines set forth in the Code of Conduct published by the American Counseling Association and Louisiana Licensed Professional Counselors Board of Examiners
•Maintaining licensure and complying with all requirements of licensure board 6. Contributes to team effort by:
•Communicating effectively
•Exhibiting a willingness to help other staff
•Demonstrating flexibility and accommodating change
•Encouraging and supporting others
•Engaging in amenable and cooperative contacts
•Giving and receiving feedback 7. Maintains agency credibility by:
•Establishing working relationships with sponsoring, advisory and related service agencies 8. Performs other duties as related to the position and as assigned
•Work non-traditional hours and/or alternate schedule during special projects or to meet agency deadlines
$29k-35k yearly est. 60d+ ago
Support Services Specialist
Innovative Network of Knowledge
Technical support representative job in Monroe, LA
It's a great feeling to work for a company that does so much good for others around the world!
Academic Req: Required - High School diploma or GED, and Child Development Associate Credential (CDA) or state awarded certificate that meets or exceeds the requirements for a CDA credential, or at onboarding enrolled in a CDA credential program to be completed within 18 months of the time of hire.
Work Experience: Required - One year of related work experience.
Critical Action Items & Measurable Deliverables:
1. Protect the physical and mental health and safety of our children and no child is left alone or unsupervised while under our care. (HSPPS §1302.90)
2. Implement nutrition services that are culturally and developmentally appropriate, meet the nutritional needs of and accommodate the feeding requirements of each child, including children with special dietary needs and children with disabilities. (HSPPS §1302.44)
3. Ensure facilities, equipment, and materials are kept clean and safe for children's use in accordance with federal policies and agency protocols. (HSPPS §1302.47)
4. Implement hygiene practices that at a minimum ensure (i) Appropriate toileting, hand washing, and diapering procedures are followed; (ii) Safe food preparation; and, (iii) Exposure to blood and body fluids are handled consistent with standards of the Occupational Safety Health Administration. (HSPPS §1302.47)
5. Follow appropriate practices to keep children safe during all activities, including reporting at a minimum suspected or known child abuse and neglect, appropriate supervision of children at all times, and all standards of conduct. (HSPPS §1302.47, §1302.90)
6. Support and participate in staff development, including completion of minimum training requirements as specified in state and federal standards (HSPPS §1302.91, §1302.92), continuing professional development, and staff wellness initiatives.
7. Respond to classroom requests for support in a timely manner, which is also compliant with Office of Head Start and agency regulations, policies, and protocols.
8. Establish regular communication with teachers to ensure they are well-informed about their students' behavior, and progress.
9. Monitor classroom to make certain it is free from physical and environmental hazards.
10. Report all incidents within the timeframes designated in program policy and protocol.
Other Responsibilities:
1. Conduct daily cleaning of facilities, including but not limited to classrooms, offices, bathrooms, and common areas and playgrounds.
2. Conduct and maintain inventory control of all cleaning supplies, including ordering and receiving supplies.
3. Perform or arrange seasonal deep cleaning and maintenance of building interior and exterior (i.e. floor waxing, carpet cleaning, pressure wash building).
4. Implement hyper-sanitation protocols when directed.
5. Ensure that safety and health procedures are followed in accordance with federal and agency policy and protocols.
6. Prepare and serve classroom meals and assist with family-style meal activities as directed.
7. Wash dishes, pots, pans and utensils using approved sanitation methods.
8. Conduct routine inspections and regular up-keep of interior and exterior areas to ensure areas are free of safety hazards, trash, weeds, and other foreign materials.
9. Conduct daily inspection/grounds keeping of outside areas, including lawns, landscaped beds, playgrounds, and parking areas to keep centers clean and safe between regular contracted site services.
10. Notify supervisor of any safety or health issues or concerns.
11. Assist with moving and/or transporting office and classroom furniture, fixtures, supplies and equipment as requested.
12. Launder clothing and linens in support of classroom activities as requested.
13. Assist with classroom supervision as needed.
14. Assist with set up/tear down for classroom and center activities, training, meetings, recruitment fairs, and special events.
15. Assist with repair and maintenance of buildings, storage facilities, machinery and equipment.
16. Perform other job duties as assigned.
Requirements:
1. Demonstrate ability to respond sensitively and competently to the service population's cultural and socioeconomic characteristics.
2. Communicate in writing and verbally in English and Spanish (preferred).
3. Demonstrate ability to maintain emotional control, and professional composure at all times.
4. Demonstrate a working knowledge of all INK policies and procedures.
5. Ability to organize and prioritize duties and responsibilities in a fast-paced environment.
6. Possess a valid driver's license.
7. Complete and pass health examination.
8. Confirm work eligibility status.
9. Successfully pass driving history check.
10. Clear criminal background check.
11. Required to lift up to 60 pounds.
12. Required to stand, sit on the floor, bend, squat, kneel, lift children, and engage with children.
13. Exposure to communicable diseases, and other hazards such as cigarette smoke, pets, at risk
neighborhoods, etc.
14. Travel up to 50% by car, bus, airplane, or train may also be required associated with attendance at conferences, meetings and other duties carried out at distant locations in and out of state and in some cases where some overnight travel may be required.
15. Some evenings and weekend work may occasionally be required for events such as home visits, parent teacher conferences, Parent Committee meetings, community, and social events such as field trips.
INK is committed to following immunization recommendations produced by the U.S. Centers for Disease Control (CDC). As such, our company policy requires that all employees must receive an annual Influenza vaccination or obtain an approved exemption as a medical or religious accommodation. This is a condition of employment, and all new hires will be responsible for providing proof.
English (United States)
If you like to work with people that believe they can make a difference in the world, this is the company for you!
EEO Statement
In accordance with Title VII of the Civil Rights Act of 1964 and other applicable federal and state laws (e.g., the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA), it is our policy to provide equal employment opportunity and treat all employees equally regardless of race, religion, national origin, color, sex, or any other classification made unlawful or prohibited by federal, state and/or local laws, such as age, citizenship status, veteran or military status, or disability. This policy applies to all terms and conditions of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
#LI-Education#LI-Entry Level#LI-Full-time
$35k-63k yearly est. Auto-Apply 60d+ ago
Customer Service Representative - Monroe, LA
Kedia Corporation
Technical support representative job in Monroe, LA
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$25k-32k yearly est. 1d ago
Customer Service Rep
Carsonvalleyhealth
Technical support representative job in Monroe, LA
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS:
Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
Assesses customer need for additional products/services
Assesses customer compliance with physician orders
Answers questions and provides customer education regarding products/services
Documents calls in computerized record keeping system
Enters customer orders in computerized system
Verifies and updates demographic information such as address and telephone number in computerized records
$25k-32k yearly est. 22h ago
Customer Service Rep
TCH Group, LLC 2.9
Technical support representative job in Monroe, LA
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS:
Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
Assesses customer need for additional products/services
Assesses customer compliance with physician orders
Answers questions and provides customer education regarding products/services
Documents calls in computerized record keeping system
Enters customer orders in computerized system
Verifies and updates demographic information such as address and telephone number in computerized records
$24k-32k yearly est. 22h ago
Customer Service Representative
Carstar
Technical support representative job in West Monroe, LA
The Customer Service Representative (CSR) is responsible for establishing exceptional customers relationships and capturing customer sales (in-person and over the phone). Additional duties include - gathering prospect information needed to obtain the sale, providing general administrative support and maintaining the customer reception area / front office.
DUTIES / RESPONSIBILITIES
* Greets all walk-in customers in a professional and courteous manner.
* Answer and directs all phone traffic in a polite, courteous and cheerful manner.
* Asks for the sale and/or attempts to schedule customers for an estimate to achieve a closing ratio of 75% (minimum).
* Explain CARSTAR's repair process, including insurance claims processing, payment procedures, repair techniques, repair needs and expected delivery date of repair.
* Educate customers on CARSTAR's CSI/NPS survey (kept informed, customer service, quality of repair and on-time delivery).
* Schedule and record appraisal and delivery appointments.
* Update and maintain the store scheduler with Office Manager.
* Collect and record payment for completed repairs; may perform some A/R.
* File repair order paperwork accurately or record in CARSTAR management system.
* Provide customers with CARSTAR's warranty information (5-Year and Limited Lifetime).
* Perform follow-up sales calls on estimate quotes (unsold) within 48 hours.
* Maintain the front office and customer reception areas.
* Attend daily release meetings.
* Other duties as assigned.
EXPERIENCE / SKILL REQUIREMENTS
* 2+ years of customer service experience required, preferably in a retail setting.
* HS diploma or GED equivalent required; college degree preferred.
* Excellent customer service, communication and negotiation skills. Able to relate well to a diverse customer base.
* Call center sales experience (or equivalent sales experience) preferred.
* Highly organized; ability to handle multiple concurrent assignments.
* Proficient with Microsoft Office and POS/management systems.
* Strong attention to details.
* Punctual and professional appearance.
* Ability to receive direction and work well with others.
* Valid driver's license and insurable driving record.
PHYSICAL REQUIREMENTS
* Essential physical requirements include:
* Ability to stoop, bend and kneel, squat, kneel and pulling
* Extended periods of kneeling, bending, squatting and stooping
* Carry and lift heavy objects (up to 50lbs)
* Standing, sitting and walking
* Performing repetitive motions
WORK ENVIRONMENT
Exposure to:
* Paint, fumes and particles
* Dirt / Dust
* Chemicals / Toxins
* Varying heat / cold
* Intermittent noise
* All duties, responsibilities and experience are subject to change by location
$25k-32k yearly est. 1d ago
Customer Service Representative III
Sirius Staffing
Technical support representative job in West Monroe, LA
Sirius Staffing is seeking multiple Customer Service Representatives to serve as the main point of contact for customers in West Monroe, LA . Pay: $14/hr. Hours: Mon.- Fri. 8am- 5pm Position OverviewThe Customer Service Representative serves as the primary point of contact for customers, providing timely and accurate information regarding accounts, products, and services. This role focuses on delivering high-quality customer support through in-person, phone, and written communication while resolving concerns efficiently and professionally. Key Responsibilities
Interact with customers in person, by phone, or via mail to ensure excellent service experiences
Respond to customer inquiries related to products, services, pricing, shipping, and service changes
Process customer orders, returns, special requests, and account updates
Investigate and resolve customer complaints, billing issues, and service discrepancies
Review customer and company records to identify and correct errors
Coordinate with internal departments to resolve service or product-related concerns
Refer complex product or service failures to appropriate departments for further investigation
Explain available services and assist customers in selecting solutions that meet their needs
May promote or recommend additional products or services when appropriate
May obtain credit information from credit reporting agencies as required
Occasionally visit customer locations to resolve issues or obtain order information
Qualifications
Ability to provide professional, courteous customer service in a fast-paced environment
Strong communication and problem-solving skills
Attention to detail with accurate documentation and record handling
General product and service knowledge gained through up to 2 years of related education, training, or experience
Sirius Staffing is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to characteristics such as race, color, national origin, religion, gender, age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity, or any other status protected by law.
$14 hourly 7d ago
Customer Service Representative - Patient Registration
R1 Revenue Cycle Management
Technical support representative job in Bastrop, LA
Shift Hours: PRN, Part-time, Full-time R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
As our Customer Service Representative, you'll work to help our patients check into the hospital. It's fast-paced on occasion and you'll be the person they rely on to answer questions during registration. You'll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions.
To thrive in this job, you'll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. You don't need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We'll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire.
Here's what you can expect working in Patient Registration (Customer Service):
* Working on computers and answering phones to intake information in a busy environment. You'll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care.
* Helping people who may be very ill or worried. We're not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. You'll ask follow-up questions and build rapport in real time.
* Fast-paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training. While the data you collect may be predictable, the people you'll get it from aren't. You must work quickly and expect the unexpected. This is not a casual desk job.
* A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc.
Requirements:
* High School Diploma or GED
* Excellent customer service experience
For this US-based position, the base pay range is $16.00 - $22.30 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package.
R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ************ for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent
To learn more, visit: R1RCM.com
Visit us on Facebook
$16-22.3 hourly Auto-Apply 6d ago
IT Support Technician
Hunt Forest Products 3.9
Technical support representative job in Ruston, LA
The IT SupportTechnician's role is to support and maintain the organizational computer systems, desktops, and peripherals. Includes installing, diagnosing, repairing, maintaining, and upgrading all organizational hardware and equipment while ensuring optimal workstation performance. This role will also troubleshoot problem areas (in person, Teams, TeamViewer, telephone, or via helpdesk ticket) in a timely and accurate fashion and provide end-user assistance where required.
Essential Duties and Responsibilities
Provide quality services to the end users which include the following key roles and responsibilities:
• Support for laptop, desktop, tablets, peripherals and network infrastructure.
• Support for operating system, base load software, MS Office 365 and other business applications
• Support for all IT related hardware (computers, servers, network devices and printers)
• Support for the mobility devices (IOS/iPhone/iPad/Android)
• Utilize the helpdesk system to resolve tickets quickly & efficiently
• Respond to end-user requests for updates on ticket status and promptly follow up as needed
• Coordinate with vendors for provision of end-user support (e.g., hardware vendor technicians for warranty repair/replacement)
• Perform end-user support related security and controls and compliance related tasks such as access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs
• Provide IT support for disaster recovery and emergency response activities in the event of emergency situations at local sites or remote sites
• Provide on-call support if required outside business hours as needed
• Perform data center/server room/IT room facilities management operations for basic administration duties
Knowledge and Skills
• Proficient with client & server operating systems (Windows 11, Server 2022)
• Working knowledge of network protocols and devices
• Certifications such as Network+, CCNA, or Security+ are a plus
• Work experience as a Desktop SupportTechnician, TechnicalSupport Engineer, Network Administrator or similar roles are preferred
• Hands-on experience with Windows/Linux/Android/IOS
• Working knowledge of office automation products and computer peripherals, like printers and scanners
• Working knowledge of network security practices and anti-virus programs
• Ability to perform remote and in person troubleshooting and provide clear instructions
• Excellent problem-solving and multitasking skills
• People-oriented attitude is a plus
Personal Attributes
• Strong customer service orientation
• Good written, oral, and interpersonal communication skills
• Ability to conduct research into PC and software issues and products as required
• Ability to present ideas in business-friendly and user-friendly language
• Highly self-motivated and directed
• Keen attention to detail
• Team-oriented and skilled in working within a collaborative environment
Education and/or Experience
• Associate degree or higher in IT or 2 years related field experience is a plus
Pay commensurate with experience. Excellent benefits package. Opportunities for professional development and career advancement within the company.
Hunt Forest Products is an Equal Opportunity Employer, and all applications will be considered for employment without regard to race, color, sex, age (40 and above), disability, religion, national origin, or any other protected status where otherwise qualified.
$49k-68k yearly est. Auto-Apply 60d+ ago
Hourly Computer Technician (Part-Time)
Lincoln Parish Schools 4.0
Technical support representative job in Ruston, LA
Hourly Computer Technician (Part-Time) JobID: 2141
Technology/Computer Technician
Date Available:
09/29/2025
Description:
See attached job description.
$34k-40k yearly est. 60d+ ago
Customer Service / Sales Representative
RNR Tire Express and Custom Wheels
Technical support representative job in Ruston, LA
Description Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process.
As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff.
The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential.
Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. More Requirements/Responsibilities Customer Service / Sales Representative Requirements / Responsibilities
* Making sure that your store meets sales targets / goals
* Running promotions
* Managing stock levels
* Reviewing all Sales Rental Orders for compliance and approval
* Analyzing sales figures
* Create goals and sales strategies
* Contacting all prospects daily from prior interests with RNR
* Forecasting future sales
* Dealing with customer service opportunities
* Maintain competitor sales and promotions knowledge
* Training store associates
Apart from these specific tasks, we are also looking for this position to quickly advance into an Assistant Manager position. RNR Custom Wheels & Tire Express is experiencing tremendous growth.
We offer competitive base pay, commissions, bonuses and a complete benefits package.
Other Requirements:
Valid State Driver License with a clean driving history
We conduct drug screen, & background check
Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is important to the success at this opportunity. Special Instructions Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
$25k-32k yearly est. 60d+ ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Technical support representative job in Monroe, LA
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$57k-76k yearly est. 13d ago
Medical Equipment Setup, CSR
TCH Group, LLC 2.9
Technical support representative job in Ruston, LA
This employee will set up CPAPs, Respiratory Assist Devices (RADs), maintain CPAP/RAD Compliance, manage CPAP/RAD supplies/inquiries/orders, call md INR missed appointments, manage Oximetry process, and complete all other tasks assigned/related to the functionality of the center.
Job Responsibilities:
Performs CPAP/RAD setups in a timely and professional manner
May also perform setup of oxygen equipment and other DME in patients' homes as well
This includes completion of all required documentation, instructs patient on the safe and proper use of equipment
Cleans rental equipment when returned to the center, in accordance with policies and procedures
Maintain cleanliness and organization of warehouse/storage area
Monitors CPAP/RAD Compliance report and follows up with non-compliant patients
Receives and responds to patient requests for CPAP/RAD supplies, including insurance verification, confirmation of the specific supplies needed, and arranging for them to be shipped to the patient
Monitors md INR Compliance report and follows up with non-compliant patients
Manage the center's oximetry process
Follows applicable policies and procedures of the company, including those in the Safety & Regulatory Manual including but not limited to General Safety, OSHA, and Emergency Planning
Responsible for participating in on-call responsibilities for the center
The frequency of participation will depend on the size of the center and the number of employees sharing the responsibility
Represents the company through professional personal appearance, patient care activities
May serve as a backup to other employees for vacation, illness, or other periods of absenteeism
Requires use of personal vehicle and a valid driver's license
#DD
$24k-32k yearly est. 22h ago
Customer Service Rep
Carsonvalleyhealth
Technical support representative job in Ruston, LA
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS:
Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
Assesses customer need for additional products/services
Assesses customer compliance with physician orders
Answers questions and provides customer education regarding products/services
Documents calls in computerized record keeping system
Enters customer orders in computerized system
Verifies and updates demographic information such as address and telephone number in computerized records
$25k-32k yearly est. 22h ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Technical support representative job in Ruston, LA
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$56k-76k yearly est. 13d ago
Customer Service Rep
TCH Group, LLC 2.9
Technical support representative job in Ruston, LA
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS:
Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
Assesses customer need for additional products/services
Assesses customer compliance with physician orders
Answers questions and provides customer education regarding products/services
Documents calls in computerized record keeping system
Enters customer orders in computerized system
Verifies and updates demographic information such as address and telephone number in computerized records
$24k-32k yearly est. 22h ago
Learn more about technical support representative jobs
How much does a technical support representative earn in Monroe, LA?
The average technical support representative in Monroe, LA earns between $25,000 and $43,000 annually. This compares to the national average technical support representative range of $27,000 to $44,000.
Average technical support representative salary in Monroe, LA