Technical support representative jobs in Moscow, ID

About Lightcurve Headquartered in Tacoma, WA, Lightcurve is a local leader in delivering high-speed internet and digital connectivity solutions to communities throughout Washington State. With a commitment to provide innovative and reliable broadband services delivered with a focus on excellent customer service, Lightcurve is dedicated to connecting people, supporting community growth, and building networks that fuel our local economies. In 2023 Palisade Infrastructure (“Palisade”) closed on a transaction to acquire Rainier Connect, forming Lightcurve. In 2024 Lightcurve closed on a transaction acquiring the Washington state operations of Consolidated Communications. Since then, Lightcurve has announced plans to deploy fiber optic broadband in several communities. These investments will allow Lightcurve to rapidly invest in modern fiber-optic broadband networks in both existing markets as well as in several expansion markets, bringing the latest in high-speed reliable broadband solutions to its communities. Company Culture and Values - At Lightcurve, we are driven by our core values. · Integrity Upholding the highest standards of integrity at all times. · Delighting Our Customers: Delivering exceptional experiences that exceed expectations. · Collaboration: Working together to create successful outcomes for customers and employees alike. Position Summary As a Customer Support Technician, you will be an expert in addressing a wide range of tickets related to internet, streaming TV, and voice-related concerns via telephone assistance. This role demands a keen willingness to learn and adapt. You'll engage with customers of varying technical expertise, troubleshooting a diverse range of end-user devices and network configurations. This dynamic role tackles challenges head-on and serves as a technical superhero for our customers every day. Primary Responsibilities: · Ensures swift responses to a diverse array of trouble tickets, with a primary focus on prioritizing the customer experience above all else · Identifies and escalates intricate issues to the relevant departments following comprehensive troubleshooting · Empowers customers by offering insights into products and services that align with their specific technical requirements · Vigilantly monitors emerging trends indicating potential outages and promptly notifies the appropriate teams for swift resolution · Demonstrates flexibility by being available to work evenings, weekends, and variable schedules, including overtime when necessary Measuring Success · Regular, reliable, and punctual attendance · Proficiency in exceptional phone etiquette and interpersonal skills, coupled with the capacity to multitask and independently manage workload priorities · Effective communication, collaboration, and cooperation skills, essential for interactions with vendors, customers, colleagues, and managers to achieve company objectives. · Aptitude for grasping and comprehending the company's range of products and services · Ability to apply logical thinking, creativity, and sound judgment to troubleshoot and resolve customer issues during the initial contact to minimize follow-up interactions. · Successfully helping our customers find solutions to their service needs, improving the way they work and play while connected to our services · Contributing to and developing a performance and results oriented culture. · Behaviors that are aligned with and strengthen company values. Qualifications · Minimum of one year of customer support and/or technical support experience, preferably within the telecommunications/Internet sector · Two or more years of proven customer service experience · Familiarity with prevalent PC and MAC Operating Systems · Broad understanding of voice services, cable TV, and data technologies · A scrappy, nimble, innovative, hands-on contributor who is not afraid to roll up their sleeves to accomplish goals. · Demonstrated critical thinking skills, excellent and proactive communication skills, an ability to identify, prioritize, and collaborate effectively. · Ability to interpret and execute instructions provided in written, oral, or diagrammatic formats · Skills in resolving challenges within predefined scenarios that involve multiple variables · Ability to thrive in a dynamic, high-volume environment, · Adept at swiftly adjusting to changes · High school diploma or GED required. · Criminal Background, Drug, Non-Negilgent Driving, and Employment Level Credit Checks Required What We Offer · The excitement of a quickly growing and innovative industry · Opportunities to learn and grow as individuals and with a team · A fun and hard-working culture · Medical, Dental and Vision insurance · Optional supplemental insurance programs · 401K + Matching · Access to Employee Assistance Programs Hours, Location, and Environment · This is a full time, In-office position in Tacoma, WA · 4-10's working Mon/Tues/Fri/Sat · During the initial first 90 days/training period, a 5-8's schedule may be required depending on experience and proven success working independently · Our workspaces are collaborative and customer-focused, with a commitment to professional growth and team support · Prolonged periods of screen time and extended sitting may be required. Occasional overtime may be necessary to meet peak workload demands Compensation · This position pays $20.22-$28.17 per hour based on expertise, experience, and demonstrated proficiency in the role ( Spanning Levels I & II ) · 4 weeks per year Paid Time Off · Paid Holidays or Equivalent Time Off Lightcurve is an Equal Opportunity Employer committed to diversity and inclusion in the workplace.

The IT Support Specialist is responsible for delivering high-quality end user and executive-level support, workstation lifecycle management, and proactive maintenance across a hybrid Windows environment. This role serves as an escalation point for complex issues, driving timely resolution while ensuring exceptional customer experiences-particularly for C-suite and senior leadership. In addition, this position contributes to system enhancements, security initiatives, and operational improvements aligned with ITIL-based service delivery standards. Responsibilities Provide Tier 2/3 support for hardware, software, O365 applications, and desktop services across on-site and remote workforce environments. Deliver white-glove, concierge-style IT support to executives and senior leadership, ensuring minimal downtime and a high-touch service experience. Support executive conference rooms, boardrooms, and collaboration technologies (Teams, Zoom, AV equipment, docking stations, wireless presentation tools). Perform on-demand, in-person support for leadership meetings, presentations, and critical business events. Administer and maintain Microsoft endpoints, including Group Policy, Azure Active Directory, and Intune MDM. Deploy, secure, and manage Windows operating systems and core productivity tools using modern deployment methodologies (Autopilot, imaging, scripting, etc.). Troubleshoot and support enterprise infrastructure components such as DHCP, DNS, TCP/IP networking, VPN access, and endpoint security tools. Maintain ServiceNow records across incidents, requests, changes, and CMDB items, ensuring accurate documentation and SLA adherence-especially for executive tickets. Support antivirus and antimalware protection, device encryption standards, and patch/upgrade cycles to maintain compliance and reduce risk. Act as a trusted technology partner by clearly explaining technical issues to non-technical users and executives. Participate in scheduled maintenance, technology rollouts, and continuous improvement initiatives that enhance end-user and executive experience. Mentor junior technicians and collaborate with infrastructure and engineering teams on escalations and service enhancements. Key Knowledge, Skills & Abilities Strong knowledge of O365 administration and Dell/Microsoft hardware platforms Proven experience providing white-glove, executive and C-suite IT support Understanding of ITILv3 or related service delivery frameworks Proficiency with Microsoft Windows Server and Windows desktop OS, Group Policy, Azure AD, and Intune Experience with OS deployment, scripting, antivirus/antimalware, device encryption, and core systems infrastructure (DHCP, DNS, networking) Familiarity with ServiceNow, especially IT Service Management and IT Operations modules Ability to troubleshoot root causes and implement efficient, long-term solutions Exceptional customer service, communication, discretion, and professionalism when supporting senior leadership Skilled in articulating complex technical concepts in a clear, executive-friendly manner Demonstrated success working independently and within collaborative team environments Ability to multitask, remain calm under pressure, and manage competing operational and executive demands Self-starter capable of operating with minimal supervision while balancing support, maintenance, and project responsibilities

The Support Technician is a versatile and customer-focused role responsible for resolving basic to intermediate technical issues and assisting with various IT projects. This position supports users with hardware, software, network, and peripheral technologies, including installation, troubleshooting, upgrades, and routine maintenance. Compensation & Benefits Position Type: Hourly + Bonus Program Pay Scale: - Support Technician I: $20.83hour - Support Technician II: $25.00/hour - Support Technician III: $30.00/hour Bonus Program: Eligible for profit sharing and up to three weeks of additional paid time off, based on performance. Benefits: Includes Medical, Dental, Vision, Life, Disability, and 401(k) plans. Key Responsibilities · Deliver outstanding customer service by responding to support tickets promptly and setting clear expectations for resolution timelines. · Deliver outstanding customer service by responding to support tickets promptly and setting clear expectations for resolution timelines. · Diagnose and resolve hardware and software issues via in-person, phone, or remote support. · Build, install, and upgrade systems and peripherals; optimize configurations and securely dispose of outdated equipment. · Set up workstations, including cabling, OS installation, and software configuration. · Use documented procedures and tools to analyze and resolve technical problems. · Follow established IT policies and best practices. · Maintain positive relationships with users and team members. · Work independently and collaboratively to address onsite support needs. · Document internal procedures in the knowledge base. Required Qualifications · Experience in IT support roles, including help desk and desk-side support. · Familiarity with IT ticketing systems and infrastructure platforms. · Proficiency in maintaining and supporting hardware/software systems. · Familiarity with running PowerShell scripts. · Ability to manage ticket escalations and warranty service processes. · Administrative knowledge of Active Directory. · Strong interpersonal, communication, and problem-solving skills. · Willingness to travel up to 10%, participate in on-call rotations, and work flexible hours. · Physical ability to lift up to 50 pounds. Preferred Qualifications · Associate's or bachelor's degree in Computer or Information Science. · Technical certifications such as A+, Network+, MCSE, MCP, or CCNA. · Experience with Microsoft Office 365 and/or Azure administration.

Field Dispatch / Field Technician Pay Rate: 20.00-21.00/hr, paid weekly Travel: Local travel required (50-100 miles per day) Work Schedule Monday-Friday, 9:00 AM-6:00 PM On-Call Rotation: Yes (once fully trained) Overtime : As needed Role Overview This role supports remote field dispatch with local travel for daily service calls. Candidates must be self-directed, organized, and comfortable working independently while providing excellent customer service. Primary Responsibilities Travel to client sites using a personal vehicle Maintain clear and accurate communication and documentation Provide professional, customer-facing technical support Install, maintain, troubleshoot, and repair computer systems, hardware, and peripherals Document, upgrade, or replace hardware and software as needed Support and maintain user accounts, security permissions, and system access Identify, analyze, and resolve product failures Order and replace parts when required Train end users on systems and equipment Recommend products or services that best meet customer needs Requirements: Drug test and background screening Valid driver's license and reliable vehicle-MVR Excellent customer service skills, even under pressure Strong communication skills (verbal and written) Preferred Qualifications Experience with printer maintenance or POS systems A+ or Lexmark certification (preferred, not required) A+ certification required within 6 months of conversion Benefits (employee contribution): Health insurance Health savings account Dental insurance Vision insurance Flexible spending accounts Life insurance Retirement plan All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: Senior Consultant - SSPA Escalations Specialist Contract About the Role We are hiring a Senior Consultant / SSPA Escalations Specialist for our client, Microsoft, supporting the US geography. The role focuses on managing escalations related to data privacy, supplier security, and compliance under the Supplier Security & Privacy Assurance (SSPA) program. Roles & Responsibilities • Deliver services in alignment with the Supplier Security & Privacy Assurance (SSPA) Program Guide and all associated DTPs/SOPs/KAs. • Identify opportunities to schedule calls/meetings with suppliers or internal teams to expedite delivery and reduce lead times. • Conduct quality checks and provide refresher training to team members as needed. • Provide expert-level support in compliance and audit requirements (DPR, INA, SAAS, PCI). • Maintain and exceed SLA and KPI targets consistently. • Support the team in creating or updating DTPs/SOPs/KAs and perform UAT for internal and external tools. Qualifications & Experience • Graduate in any stream with 4+ years of relevant experience in program/project/stakeholder/user management and handling escalations. • Experience in customer support and ticket management preferred. • Preferred certifications: CIPP or CISSP. • Strong analytical, logical, and problem-solving skills with proven customer-facing experience. • Ability to collaborate effectively with international, cross-functional teams About Ampstek Ampstek is a global IT solutions partner serving clients across North America, Europe, APAC, LATAM, and MEA. We specialize in delivering talent and technology solutions for enterprise-level digital transformation, trading systems, data services, and regulatory compliance. Contact: Snehil Mishra 📧 ****************** 📞 Desk: ************ Ext. 125 🔗 LinkedIn 🌐 ***************

Customer service 📍 Onsite | Full-Time | Permanent Role 💰 $45,0000-$54,000 + Commission (depending on experience) ✨ Great Benefits FULLY ON-SITE About the Role: Join a dynamic, people-first team where every day brings new opportunities to connect, learn, and grow! An ideal candidate will be a friendly voice of our contact center.. This is a professional, customer-focused role (not your typical call center) where your goal is to turn incoming calls and chats into scheduled property tours or virtual appointments. What You'll Do: Handle 50-60 incoming prospect calls per day with warmth and enthusiasm Schedule and host virtual tours or set up in-person appointments Answer live chats, texts, and follow-ups to support the leasing process Provide excellent customer service and build rapport with prospects Keep accurate records and notes in our CRM Stay up-to-date on property details, amenities, and specials Collaborate closely with teammates and property managers What We're Looking For: Strong customer service experience (required) Call center, customer service, or leasing experience a plus Friendly, positive communicator with great multitasking skills Organized, detail-oriented, and tech-savvy Reliable, punctual, and team-oriented Why You'll Love It Here: Competitive pay + monthly commission Supportive, inclusive team environment

Hi, Greetings from Teceze! We are currently looking for a highly skilled IT Support Engineer to join our team in support of our esteemed client. The position is based in USA - Multiple Locations, and Requires immediate onboarding. Shortlisted candidates will need to undergo a technical interview, so hands-on experience with the required technologies is essential. Job Title: IT Support Engineer Location: US-WA / East Wenatchee Onsite Work Full Time # START DATE IS DECEMBER 18th Job Responsibilities: IT Support Engineer - (1-3 Yrs) Provide L1/L2 IT support for end users, including Windows troubleshooting, hardware/software issues, OS imaging, and device setup. Handle SCCM/Intune deployments, AD user management, and basic network support (LAN/Wi-Fi/VPN). Manage tickets via ServiceNow and ensure compliance with the Project. Technical Skills: M365 Azure AD ServiceNow Basic networking skills Complex system Troubleshooting skills Printer management AV solution support VIP support Printer and industrial scanner support

KBC Advisors is seeking an experienced IT Specialist to support our growing Data & Products team. This role is hands-on and critical to ensuring seamless technology operations across the organization. The ideal candidate will be proactive, detail-oriented, and comfortable balancing day-to-day support with strategic IT initiatives. KBC Advisors is a modern, nimble purpose-built firm. We pride ourselves on doing things differently. We want team members with diverse views and experiences who can bring new ideas to the table. We value what makes each of us unique and use it to drive our innovative approach to commercial real estate. This is an in-person position in our Seattle, Washington office. Essential Duties and Responsibilities Manage and track IT assets, including hardware and software, to ensure accurate inventory and maintenance Support IT-led projects and system rollouts in a hands-on environment Troubleshoot user access issues on company devices Provide technical support for video conferencing systems and meetings Deliver user training on tools, applications, and IT policies Manage, escalate, and de-escalate IT ticket submissions to ensure timely resolution Research, evaluate, and recommend new technologies to improve IT processes Create, update, and manage IT process guides and training resources Provide IT support and onboarding for new and existing employees Assist with implementing and monitoring IT security measures Travel to KBC offices as needed to provide onsite support Preferred Qualifications Strong understanding of IT asset management and lifecycle processes Proficiency with Microsoft 365, Windows and mac OS environments, and video conferencing platforms Familiarity with IT security best practices and access management Excellent communication skills with the ability to train and support non-technical users Strong problem-solving skills with the ability to prioritize multiple requests Experience working both independently and collaboratively across teams Education and Experience Bachelor's degree in Information Technology, Computer Science, or a related field 3+ years of experience in IT support, systems administration, or a related role The expected annual base salary for this position is $67,000 - $82,000. Experience, skills, location and other factors are considered when determining the salary offered.

The Service Desk (Tier II) Deskside Support Contractor will provide advanced technical support to troubleshoot, repair, deploy, maintain/ update/ patch and install customer computing devices, peripherals, software, and associated IT assets at on-site locations. This role requires hands-on expertise in hardware and software maintenance, strong customer service skills, and the ability to support both routine and specialized IT needs. The contractor will ensure reliable IT operations for SC employees, including executive staff, across on-site and occasional off-site environments. Deliver deskside (Tier II) support for troubleshooting, repair, deployment, and installation of computing devices, peripherals, software, and IT assets. Respond to assigned incidents and service requests tickets according to assigned criticality and established SLAs. Perform routine device and software maintenance, including proactive updates, patches, diagnostics, and optimization to minimize downtime. Manage and maintain a loaner pool of mobile devices and peripherals (laptops, smartphones, tablets, projectors, etc.) for short-term employee use. Prepare obsolete computers, peripherals, and software for excess, ensuring secure data removal from hard drives in compliance with DOE, NIST, and OIM guidance/orders. Ensure availability, functionality, and proper tracking of IT assets, supporting readiness for new device types and technologies. Provide IT equipment setup and services for SC meetings, ensuring operational readiness; support may be required off-site. Install, operate, and maintain videoconference systems; deliver customer training and instructional documentation for system use. Provide executive staff off-site support (approximately once or twice per year) to ensure access to SC Government Furnished Equipment (GFE) and automated services. Support existing and emerging technologies, including Apple devices (iPhones, iPads, desktops, laptops) and other standard/future product suites. Assist users with VPN and virtual desktop infrastructure (VDI) troubleshooting, leveraging secure remote access tools. Maintain proficiency through ongoing certifications and training to align with technological advancements and regulatory changes. Adapt to evolving technologies, platforms, and organizational priorities to ensure continued alignment with SC needs. Maintain approved ticketing and tracking system to log, monitor, and document all user interactions, resolutions, escalations, and follow-ups. Demonstrate analytical thinking in performing root cause analysis by efficiently diagnosing and resolving technical issues. Document any lessons learned in tickets and knowledge base to enable earlier incident resolution by tier 1 support. Minimum Qualifications US Citizen with a Bachelors degree or technical or trade school training preferred. 5+ years experience in IT Support Other Job Specific Skills Foundational knowledge equivalent to industry-recognized certifications such as CompTIA A+, ITIL v4 Foundations, or HDI Certification. Hands-on experience with deskside support, including hardware/software troubleshooting, deployment, and maintenance. Proficiency in supporting Apple devices and Microsoft-based environments. Knowledge of secure data removal practices aligned with DOE, NIST, and OIM standards. Strong customer service and communication skills, with the ability to train and document processes for end-users. Flexibility to support off-site meetings and executive staff as required. Commitment to continuous learning and certification to remain current with emerging technologies and regulatory requirements. Strong understanding of deskside issues related to: Operating systems (Windows, mac OS), Office productivity platforms (Microsoft 365), Cloud collaboration tools, Mobile devices (iOS, Android), Common peripherals and communication services.

Job Title: Technical Support Engineer (Tier 3) Duration: Long-term Worksite: Onsite About WCT WCT is a global talent solutions partner committed to delivering high-impact technology and engineering talent to some of the world's most innovative companies. As a WCT employee, you'll be part of a dynamic, growth-oriented culture that values collaboration, continuous learning, and excellence in execution. Job Description: We are seeking an experienced Service Engineer to provide Tier 3 technical support for the Ads platform. This role partners closely with Account Management and internal Ads partner teams to resolve complex escalations quickly and accurately, drive root-cause analysis, and improve platform quality through data-driven insights. Core Responsibilities Provide Tier 3 technical support for the Ads platform via phone, tickets, email, and Teams (excludes public 1:many channels). Work across all ticket types: Delivery, BSC, Editorial, Advertiser API, Analytics, Ads Editor, UET, Campaign Management, Optimization, Syndication/Publisher API, Product Ads/Shopping, Accounts & Billing, UCMT/UCMA, and others as they evolve. Troubleshoot medium-to-high complexity issues with deep technical investigation; deliver high-quality solutions within agreed SLAs. Author and execute T-SQL queries; write custom Cosmos scripts; leverage Databricks to interpret large datasets and debug issues. Review E2FTE parent tickets for accuracy/completeness; improve client communications and case quality. Analyze and visualize large datasets from internal tools/logs using Excel and Power BI. File high-quality ICMs (incidents/bugs) at speed; ensure resolutions are understood and RCA captured. Minimize by-design ICMs via KB updates. Partner with Global Support teams such as NQP and Tech Solutions to remove client blockers. Provide status reporting on tickets worked, cycle time, and quality checks. Create and maintain troubleshooting guides and product documentation in the support knowledge base. Collaborate with peers for knowledge sharing and troubleshooting assistance. Analyze ticketing trends to drive feature improvements and highlight systemic issues to SMEs. Monitor Ads platform availability through regular daily checks. Qualifications & Skills BS in Computer Science, Engineering, or related technical discipline (preferred). 5-7+ years in technical support or software development for high-volume online services; Tier 3 experience preferred. Organic & Paid search experience; practical experience running systems on Azure or similar cloud providers. 2+ years with web API technologies: SOAP, JSON, XML. 2+ years automation experience in C# or Python (preferred). Minimum 3+ years using T-SQL, including complex joins and stored procedures. Advanced problem-solving; strong customer service orientation. Experience with Excel, Outlook, Power BI, and Microsoft 365 tools. Ability to analyze and visualize large datasets. Excellent English communication (verbal and written) across stakeholder levels; familiarity with NA and EU cultures and brands. Collaborates effectively across remote/virtual teams; works independently and within groups; strong documentation skills. Willingness to work night shifts and weekend on-call as required; embraces change and continuous learning. Location & Work Arrangement Global support coverage; shift schedules include North America and EMEA windows. On-call rotation for weekends; flexibility required. Compensation / Salary Range: The typical pay range for this role is: USD $70,000/Yearly - $85,000/Yearly. Factors that may affect pay within or outside of this range may include but not limited to geography/market, skills, education, experience, and other qualifications of the successful candidate. Benefits: Medical, dental, Vision, Life, PTO, Holidays, 401(k) benefits and ancillaries may be available for eligible WCT employees and may vary depending on the nature of your employment. WCT will accept applications and processes offers for these roles until the role is filled. Equal Employment Opportunity Declaration: WCT is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Instruction and Classroom Support Technician 1 - ELA SALARY: $1,357.2 - $1,423.2/month ($19.5 - $21.90/hr) for a 16 hour per week schedule DESCRIPTION: This is a non-permanent (1-year) part-time position (with the possibility of an extension beyond the first year based on funding) which assists teachers by providing instructional support services in ELA department skills labs, administering CASAS tests, and also sometimes assisting with ELA advising sessions. Duties may include: assisting students in course work assignments, helping students use Canvas and other online learning tools, administering CASAS tests, and occasionally helping with ELA new student advising sessions. Responsibilities include, but are not limited to: * Assisting students in ELA department skills labs with assignments and online learning tools such as Canvas. * Setting up and proctoring CASAS tests on computers with some data entry and data downloading. * Perform other duties as assigned or delegated by the direct supervisor, the Director of ELA Student Services, and the Dean such as helping in advising sessions or helping with classroom technology sessions * Assist new students with ELA student steps at Edmonds (Edmonds College application, ctc Link activation, Triton ID, etc.) * Some front office assistance as needed. * Ability to contribute to a team environment and communicate effectively with faculty, staff, and students This is a one-year non-permanent part-time position that reports to the Dean of the School of English Language Studies. For information on applying, please see Application Procedures and Required Documents, below. Applications received by December 8, 2025 5PM PST will receive priority consideration. This position is open until filled. REQUIRED QUALIFICATIONS: * Ability to work with multicultural, diverse, underserved populations including adult English language learners often from first-generation and/or low-income backgrounds * Excellent personal communication skills (oral) * Ability to use Google Sheets or MS Excel for basic tasks OR ability to be trained to use them * Ability to help students with technology such as logging into Canvas, resetting passwords, creating Google documents, etc. * Familiarity with computers * Strong organizational skills and attention to detail DESIRED QUALIFICATIONS: * Bi/Multilingual, with written and oral fluency in a language other than English. (Preferred languages: Spanish, Ukrainian and/or Russian, or Dari) * Preference will be given to candidates who have flexibility to also work at night (ex: 1-2 evenings per week). PHYSICAL WORK ENVIRONMENT: Work is typically performed in an office setting, and onsite/in-person, with the ability to sit at a desk/computer station, bend, stoop, walk and generally move around the office to consult with others, work within a busy environment and remain focused on tasks. Inventory management requires some lifting and moving of objects up to 30lbs. Excellent communication skills are essential. This includes the ability to speak clearly and fully comprehend written and spoken English and will include communication with people for whom English is not their first language. This also includes the ability to produce clearly written documents. Those who are multilingual are strongly encouraged to apply. COMPENSATION: Salary is Range 39, $1,357.2 - $1,423.2/month for a 16 hour per week schedule, with progressive increases to $1,806.8. This position is not eligible for benefits. Paid PTO/Sick leave on an accrual basis. WORK SCHEDULE: This is a temporary one-year part-time Classified position with a variable schedule from Monday through Thursdays between the hours of 8:30AM and 1:30PM and the ability to work one or two weekday evenings between the hours of 5:00PM and 9:30PM. CONDITIONS OF EMPLOYMENT: * You must document your citizenship or employment authorization within three days of hire. * Criminal background check. Prior to a new hire, a background check including criminal history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant s suitability and competence to perform in the position. * All new positions are contingent upon funding. * At this time, Edmonds College does not sponsor H1-B Visas. * Complete, sign, and submit Declaration Regarding Sexual Misconduct APPLICATION PROCEDURES AND REQUIRED DOCUMENTS: All applicants must apply online. No paper submissions or emailed materials will be accepted. Your online application must include the following documents in order to be complete: * Cover letter that addresses the required qualifications * Current resume * Names and contact information for three references. * For veterans' preference, please scan and attach your DD214, Member-4 Form Important, if this posting is on an external website other than ****************** or Edmonds College Job Opportunities please follow one of these links to apply. Applying via an external webpage will not enter our application system. ABOUT THE COLLEGE: Established in 1967, Edmonds College is a public, four-year, state college. It focuses on academic excellence, student success, and community engagement, which reflect the three aspects of its mission: Teaching | Learning | Community. It serves about 20,000 students annually, including more than 1,000 international students from more than 60 countries. The college offers nearly 70 associate degrees and 60 professional certificates in about 30 programs of study. Its highest enrolled programs are the Associate of Arts/Associate of Science degrees, Paralegal, Allied Health (pre-nursing degree), Business/Accounting, Construction Management, and Culinary Arts. The college is located in the center of the growing south Snohomish County communities of Edmonds, Lynnwood, Mountlake Terrace, Brier, Mill Creek, Mukilteo, and Woodway. For more information, visit **************** EEO/AFFIRMATIVE ACTION STATEMENT: The college provides equal opportunity in education and in employment per state and federal law. The college prohibits discrimination against any person due to race, color, religion, national origin, sex (gender), disability, sexual orientation, age, citizenship status, marital status, veteran status, or genetic information. For questions about our nondiscrimination policy or gender equality and athletic teams, contact Kathy Smith (Title IX and Section 504 Coordinator/Investigator); Clearview Building, Room 122B; ***********************, ************. JEANNE CLERY STATEMENT: In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act of 1998, and as a part of Edmonds College s commitment to safety and security on campus, the College reports the mandated information about current campus policies concerning safety and security issues, the required statistics, and other related information for the past three (3) calendar years. Edmonds College s Annual Security and Fire Safety Report is available online at ********************************************************************************************************* Apply for Job * Explore Jobs * Sign In * New User

We are currently seeking to fill the position of IT Field Technician located at the SeaTac International Airport, WA. The ideal candidate will have great customer service skills, the ability to communicate effectively, have good attention to detail, be enthusiastic about technology, and have strong documentation skills. This position requires 1+ year(s) of previous IT experience. Note:This is a floater role with no set schedule.Must be available for nights and weekends. Duties include: Provide Exceptional Customer Service Proactively pursue break/fix tickets Working IT services tickets as needed Break/Fix for Desktops & Laptops Assist with Mobile Devices Break/Fix Ticket, Baggage Printers Installing new computers, displays, and IT equipment as needed Minimum Qualifications (Knowledge, Skills, and Abilities): Knowledge of how to build and troubleshoot desktop and laptop hardware Knowledge of installing Windows and software. Knowledge of troubleshooting printers and other peripherals. Excellent communication skills and customer service orientation. Strong work ethic. Ability to handle multitasking. Ability to communicate and interact with all staff and customers. Ability to speak and write English fluently. QUALIFICATIONS, EDUCATION, AND EXPERIENCE: 2-year previous experience preferred Any Microsoft MCP or higher, CompTia A+, CompTia Net+ General Expectations: Maintain established dress code Maintain a professional attitude at all times Follow all company policies and procedures Maintain and submit accurate time cards and work sheets Help maintain a clean and safe work area Accurately complete necessary paperwork Communicate with customers courteously and helpfully Work with all staff as required Self-starter Benefits include: Dental insurance Health insurance Vision insurance Paid Time Off 401(k) Cell phone stipend please do not call the Company as we will reach out to you for inquiries Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Benefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks - one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid driver's license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive. Compensation: $18.00 - $25.00 per hour About Us Our mission is full dedication to reinventing business models and everyday products with you, the consumer, in mind. From I.T, to Internet and Network Infrastructure.We also have VoIP, Remote support, Webhosting and Design, even assist with Corporate Business structure from small to large. And that's just the start. The Road This Far Hardy Industries, in concept, began in 2004 in a small two story home in the U.S. Virgin Islands. In the years that followed, and a few reincarnations later, AMG Tech Support was formed in the State of Nevada and has become a fixture in providing field technicians nationally for many of the businesses you see every day. Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist.

Heritage Health is seeking a full-time (1.0 FTE) Customer Service Representative to join our team in St. Maries, Idaho. We prioritize work-life balance and offer a supportive environment to ensure our team members thrive both professionally and personally. Schedule: Monday through Friday 7:00am to 5:00pm Why You Should Join our Dynamic Healthcare Team: Passionate Purpose: We're committed to enhancing lives, every day. Unmatched Support: We are committed to a fun and supportive team environment. Balanced Lifestyle: No weekends or holidays, ensuring a healthy work-life balance. Collaborative Care: Work with a dedicated team to provide the best patient outcomes in the right settings. Exceptional Rewards: Competitive pay, and benefits Benefits: Health Insurance: 100% employer-paid employee coverage for medical, dental, and vision plans for full-time employees. Life Insurance: Employer-paid for 1x annual salary up to $200k (optional coverage available for additional cost). Disability Insurance: Short-term disability insurance based on age & salary. 100% employer-paid long-term disability insurance. Retirement: 403 (b) plan: Heritage Health matches up to 4% of employee contributions. Paid Time Off Benefits: 120 hours Paid Time Off (PTO) in your first year, 56 hours Extended Illness Bank (EIB) in your first year, 8 paid holidays for full-time employees, amounts are pro-rated for part-time employees who are .5 FTE or higher. Employee Assistance Program (EAP): Enjoy free telehealth visits for healthcare, counseling, and health and wellness coaching for all employees and their immediate household members. The Customer Service Representative is responsible for delivering exceptional customer service to all Heritage Health clients during the check-in and check-out process. This role works closely with clinical staff to ensure patient visits are processed efficiently and accurately. The representative is also responsible for implementing and adhering to established Heritage Health policies and protocols to support a seamless and professional client experience. Requirements Minimum of two (2) years of office experience; experience in a medical or healthcare setting strongly preferred Ability to pass an enhanced background check conducted by the Idaho Department of Health and Welfare Criminal History Unit Strong organizational, communication, and customer service skills Proficient in the use of standard office software and equipment Ability to maintain confidentiality and adhere to HIPAA regulations Essential Functions: Greet and check in clients, ensuring demographic information and insurance details are updated at each visit Answer incoming calls using a multi-line phone system, take accurate messages, and promptly relay them to counselors Schedule appointments for new and existing clients using three electronic practice management systems Make appointment reminder calls for all scheduled clients Verify Medicaid coverage at each visit and obtain Healthy Connections authorization when applicable Collect co-pays from self-pay and third-party payer clients at each visit; refer clients unable to pay to the billing/collections team Assist with client check-out as needed Create and maintain client charts in accordance with documentation standards Audit counselor charts for clinical documentation compliance based on funding source requirements Track and document No Show appointments; follow established No Show protocol Process all scheduled self-pay clients through the Medicaid system to verify potential coverage Maintain a clean and organized waiting area throughout the day Perform general office duties including copying, faxing, scanning, and handling incoming/outgoing mail Maintain regular and predictable attendance Perform other duties as assigned to support clinic operation Key Success Factors: Demonstrated proficiency in general office duties, including filing, scanning, and managing administrative tasks Consistently professional phone etiquette and effective verbal communication skills Strong problem-solving abilities with the capacity to manage multiple priorities in a fast paced environment Solid organizational skills with attention to detail and accuracy Working knowledge of insurance processes, including Medicaid and third-party payer systems Excellent customer service skills, with the ability to interact compassionately and efficiently with diverse client populations Job Overview: Working Conditions: Work is normally performed in a typical interior, medical work environment in a clinic building. Work may be demanding and chaotic at times. May be exposed to a patient population that will present a variety of contagious diseases, physical injuries, and emotional states of mind. Physical Requirements and Work Environment: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Must be able to stand, sit, and be mobile for one-third to two-thirds of the workday Frequent use of hands for fingering, handling, and feeling (over two-thirds of the time) Reaching with hands and arms occurs approximately one-third of the workday Occasional climbing, balancing, stooping, kneeling, or crouching (less than one-third of the time) Requires frequent verbal communication and active listening (over two-thirds of the time) Must be able to lift or exert force up to 10 pounds approximately 50% of the time, and up to 25-40 pounds less than one-third of the time Rarely required to lift more than 41 pounds Must be capable of efficient keyboard use and possess the ability to hear, see, speak, and read effectively Safety: Heritage Health enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each employee is responsible for completing all training requirements, participating in emergency response tasks as requested, and serving on safety committees and teams as requested. In addition, employees must accept the responsibility for maintaining the safety of themselves and others by adhering to all written and verbal instructions, promptly reporting and/or correcting all hazards or unsafe conditions and providing feedback to supervisors and management on all safety issues. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice. Heritage Health is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Salary Description $19.81-28.20

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, Customer Service Representative, Door Monitor Associate and Associate Coordinator.

Required Qualifications Three years of information technology experience; OR equivalent education/experience. Preferred Qualifications Bachelor's degree in computer science, MIS or related field. Experience with eXplorance Blue Experience with Enterprise Level operating systems (Linux/Microsoft). Experience with Oracle based products. Experience with PeopleTools, PeopleSoft Campus Solutions, Workday. Effective interpersonal skills. Demonstrated ability to collaborate successfully with a wide variety of people. Demonstrated ability to communicate effectively both orally and in writing. Successful work experience in higher education.