Technical support representative jobs in Pensacola, FL

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Job DescriptionCaregiver Needed: Support for an Adult Client - Pensacola, FL Pay Rate: TBD Date & Duration: December 3rd - 6-hour shift We're seeking a reliable and compassionate caregiver or helper to assist a client in Pensacola, Florida (32507) for a one-day pre- and post-operative appointment. Responsibilities: Pick up the client and arrive 1 hour early at the clinic Stay during the 1.5-hour procedure Drive the client home safely after the procedure Remain with the client for a few hours post-operation to ensure comfort and safety If you're dependable, caring, and available on December 3rd, we'd love to connect with you for this short-term care opportunity. Hiring info: We're looking for private helpers/ caregivers for clients on Herewith, a free online platform that makes getting hired and paid as a private caregiver fast and easy. Here's what we provide: ✔️ Free background checks for all applicants ✔️ A professional helper profile to apply for jobs easily ✔️ Real-time job notifications for opportunities in your area ✔️ Convenient mobile app (Helper: Jobs on Herewith) to manage your clients, hours, and payments Once your Herewith helpers profile is set up, you'll receive instant notifications for new job postings and have the flexibility to apply with just one tap. Plus, be the first to take advantage of one-time tasks, a new way to make money helping others. Get started today and make a meaningful impact in your community! Learn more about Herewith at *****************************

Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Nightwing brings disruptive technologies, agility, and competitive offerings to customers in the intelligence community, defense, civil, and commercial markets. NightWing is supporting a U.S. Government customer on a large mission critical development and sustainment program to design, build, deliver, and operate a network operations environment; including introducing new cyber capabilities to address emerging threats. NightWing is seeking a Cyber Watch Officer to perform a wide variety of technical tasks in support of operations, production and test environments. Responsibilities include: Supports and provides Tier I (Help Desk) and Tier II (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Observes, analyzes and reports data; and when appropriate makes necessary repairs to equipment. Utilizes various engineering and scientific drawings, manuals and other related documentation in the performance of assigned tasks. This position requires shift work. Required Skills: Must be able to work shift schedule U.S. Citizenship Must have an active/current Top Secret clearance with SCI eligibility. Must be able to obtain DHS Suitability No experience required Experience and/or familiarity with one or more of the following: M365, Call Distribution Systems, Red Hat, Microsoft Windows (10, 11), VMware, SharePoint Experience with monitoring system health and status Experience documenting problems and resolutions through a tracking program Experience performing various administrative duties and provide technical assistance, with the supervision of a team leader to remotely located users Tier I experience: General troubleshooting, triage, or performance of specific tasks (i.e. user account creation, password resets/unlocks, share drive access, remote software installations) Desired Skills: Experience interfacing with the following groups: software development, testing, integration, deployment, sustainment, maintenance, etc. Experience working in an Agile environment Experience with ITIL methodology Experience and/or familiarity with one or more of the following shell scripts: Bourne, C, Krone, Bash, Perl, etc. Experience and/or familiarity with one or more of the following: TCP/IP, Cisco switches and routers, VLAN, firewall, VPN, storage arrays (RAID, Blades), etc. Experience performing incident response (tiered support model), using an Incident Management System. Tier II experience: Prioritize incidents. Perform detailed troubleshooting, root cause analysis. Determine multi-user, multi-system correlations. Experience interfacing directly with customer and program management team. Experience providing status to program management and input to customer status reports. Required Education: Bachelor's degree in Computer Science, Computer Engineering, Computer Information Systems, Computer Systems Engineering or a related discipline is required. [Four (4) years of experience (for a total of six (6) or more years) may be substituted for a degree.] Desired Certifications: DoD 8570.1-M Compliance at IAT Level I Information Technology Infrastructure Library (ITIL) certification Sydeo 3492 At Nightwing, we value collaboration and teamwork. You'll have the opportunity to work alongside talented individuals who are passionate about what they do. Together, we'll leverage our collective expertise to drive innovation, solve complex problems, and deliver exceptional results for our clients. Thank you for considering joining us as we embark on this new journey and shape the future of cybersecurity and intelligence together as part of the Nightwing team. Nightwing is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Nightwing brings disruptive technologies, agility, and competitive offerings to customers in the intelligence community, defense, civil, and commercial markets. NightWing is supporting a U.S. Government customer on a large mission critical development and sustainment program to design, build, deliver, and operate a network operations environment; including introducing new cyber capabilities to address emerging threats. NightWing is seeking a Cyber Watch Officer to perform a wide variety of technical tasks in support of operations, production and test environments. **Responsibilities include:** + Supports and provides Tier I (Help Desk) and Tier II (Escalation) problem identification, diagnosis and resolution of problems. + Provides support for the escalation and communication of status to agency management and internal customers. + Observes, analyzes and reports data; and when appropriate makes necessary repairs to equipment. + Utilizes various engineering and scientific drawings, manuals and other related documentation in the performance of assigned tasks. This position requires shift work. **Required Skills:** + Must be able to work shift schedule + U.S. Citizenship + Must have an active/current Top Secret clearance with SCI eligibility. + Must be able to obtain DHS Suitability + No experience required + Experience and/or familiarity with one or more of the following: M365, Call Distribution Systems, Red Hat, Microsoft Windows (10, 11), VMware, SharePoint + Experience with monitoring system health and status + Experience documenting problems and resolutions through a tracking program + Experience performing various administrative duties and provide technical assistance, with the supervision of a team leader to remotely located users + Tier I experience: General troubleshooting, triage, or performance of specific tasks (i.e. user account creation, password resets/unlocks, share drive access, remote software installations) **Desired Skills:** + Experience interfacing with the following groups: software development, testing, integration, deployment, sustainment, maintenance, etc. + Experience working in an Agile environment + Experience with ITIL methodology + Experience and/or familiarity with one or more of the following shell scripts: Bourne, C, Krone, Bash, Perl, etc. + Experience and/or familiarity with one or more of the following: TCP/IP, Cisco switches and routers, VLAN, firewall, VPN, storage arrays (RAID, Blades), etc. + Experience performing incident response (tiered support model), using an Incident Management System. + Tier II experience: Prioritize incidents. Perform detailed troubleshooting, root cause analysis. Determine multi-user, multi-system correlations. + Experience interfacing directly with customer and program management team. + Experience providing status to program management and input to customer status reports. **Required Education:** + Bachelor's degree in Computer Science, Computer Engineering, Computer Information Systems, Computer Systems Engineering or a related discipline is required.[Four (4) years of experience (for a total of six (6) or more years) may be substituted for a degree.] **Desired Certifications:** + DoD 8570.1-M Compliance at IAT Level I + Information Technology Infrastructure Library (ITIL) certification Sydeo 3492 _At Nightwing, we value collaboration and teamwork. You'll have the opportunity to work alongside talented individuals who are passionate about what they do. Together, we'll leverage our collective expertise to drive innovation, solve complex problems, and deliver exceptional results for our clients._ _Thank you for considering joining us as we embark on this new journey and shape the future of cybersecurity and intelligence together as part of the Nightwing team._ _Nightwing is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class._

We are excited to add this position to our growing team! LiveOak Fiber employees enjoy 100% company-paid medical, dental, vision benefits, as well as bonus potential. At LiveOak Fiber, you will be part of a team that values your ideas, contributions, and career growth. Our offices are located just minutes from the beautiful Emerald Coast of Florida and the gorgeous Golden Isles of Georgia. The following is an overview of the role and what we are looking for in a successful candidate. Position Overview & PurposeThe Technical Support Representative provides frontline technical assistance to customers by diagnosing service issues, troubleshooting network-related problems, and supporting the provisioning of voice and data services. This role ensures timely resolution of customer concerns, accurate documentation, and coordination with internal teams to deliver an excellent customer experience. Essential Duties & Responsibilities- Troubleshoot and resolve customer technical issues through digital communication channels.- Assist with provisioning of voice and data services and phone number porting.- Process new customer orders and update existing accounts.- Schedule installations, work orders, and trouble calls.- Apply foundational networking principles to diagnose service-related problems.- Work daily tickets using customer service and ticketing systems.- Collaborate with engineering and customer service teams to resolve escalated issues.- Use tools such as Calix Cloud to monitor and troubleshoot customer network performance.- Escalate complex issues when appropriate to ensure timely resolution.- Conduct proactive outreach to address potential service concerns and gather customer feedback. Knowledge, Skills & Abilities- Strong customer service orientation with clear communication skills.- Basic understanding of fiber internet services, networking, and related equipment.- Effective troubleshooting and problem-solving abilities.- Proficiency with customer service platforms, ticketing systems, and diagnostic tools.- Ability to work independently and collaboratively in a team environment.- Detail-oriented with strong organizational and time-management skills. Basic Qualifications & Competencies- Minimum 2 years of technical support experience with networking or telecommunications background.- Experience supporting voice services, provisioning, and updating customer accounts.- Experience scheduling work orders using dispatch or service systems.- Familiarity with billing and provisioning platforms.- Ability to work flexible hours, including occasional nights and weekends.- Strong communication, customer service, and problem-solving skills.- Technical certifications (e.g., Network+, CCNA) are a plus. Preferred Qualifications & Competencies- Associate degree or equivalent experience.- Experience in the telecommunications or ISP industry.- Knowledge of fiber optic technology and related equipment.- Certifications in customer service or technical support. Physical Demands & Working Environment- Walking: up to 40%- Standing: up to 40%- Reaching: up to 10%- Lifting/Bending: up to 10%- Work environment includes both indoor and occasional outdoor tasks.- Ability to lift up to 45 pounds.- Travel: 10%STATEMENTThe qualification requirements, physical demands, and work environment characteristics described in this are representative of those that must be met by an employee to perform the essential duties and responsibilities of this job successfully. This in no way states or implies that the essential duties described are the only responsibilities involved in the position. The employee is required to follow any other instruction and to perform any other duties by any person authorized to give instructions or assignments. This in no way states or implies a contract of employment. LiveOak Fiber reserves the right to modify this job description at their discretion at any time and will notify the employee of the change. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. We are an Equal Opportunity Employer. At LiveOak Fiber, we are committed to creating a diverse environment and are proud to promote inclusiveness in everything we do. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, or any other characteristic protected by federal, state, or local laws. LiveOak Fiber is also committed to compliance with the Americans with Disabilities Act (ADA). Our workplace is committed to promoting a safe and healthy environment for all employees. Therefore, we maintain a drug-free workplace policy to ensure the well-being and productivity of our team.

**MANTECH** seeks a motivated, career and customer-oriented **Computer User Support Specialist** to join our Air Force / Space team at **Eglin AFB** . The Computer User Support Specialist's primary function is to support the United States Air Force's 53rd Wing Technical Support Services (53rd WTSS) contract. **Responsibilities include, but are not limited to:** + Analytical Support: Provide analytical techniques and procedures in support of clients, systems, and networks. Consult with users to determine hardware, software, and system functionality. + Network, User, and Systems Support: Identify, prioritize, and resolve reported issues, including creating network user accounts and configuring email. + Helpdesk Support: Field user calls, determine the level of support required, and escalate/distribute calls to appropriate tiers (e.g., Tier 2, Tier 3). + Troubleshooting: Provide support for account management, enterprise resources application, server administration, networking, and application issues. + Software/Hardware Issue Resolution: Troubleshoot and resolve software, hardware, and communications issues related to supported computer workstation systems and applications. + Security and Monitoring: Perform security patching, document corrective actions for issues, collect system audits, and continuously monitor systems, networks, and user operations. + Hardware/Software Installation: Provide installation and testing of hardware and software. **Minimum Qualifications:** + High School Diploma + 2+ years direct/related experience + Active / valid DoD 8570.01-M IAT-II certification + Demonstrated experience as a full-service IT support team member in a Windows AD environment. + Experience working within an IT support team, contributing to and collaborating on daily support activities. + Ability to resolve, contribute to, and provide solutions for IT needs, supporting SCIF and corporate IT operations. **Clearance Requirements:** + Current Top-Secret Clearance with SCI Eligibility + Willingness to submit to a polygraph **Physical Requirements:** + The person in this position must be able to remain in a stationary position 50% of the time. + Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations." + Must be able to regularly lift up to 50 lbs MANTECH International Corporation considers all qualified applicants for employment without regard to disability or veteran status or any other status protected under any federal, state, or local law or regulation. If you need a reasonable accommodation to apply for a position with MANTECH, please email us at ******************* and provide your name and contact information.

Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. $40 per call/$5 per call per diem Dell / Lenovo Certifications Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit

At YourTEK Professionals we value providing superior customer service and are committed to the successful operation of our information technology systems. We are seeking a qualified IT Support technician to assist our customers with questions and problems concerning computer systems, hardware, and software. The technician will work with customers remotely and in person, guiding them through systems configuration and troubleshooting, while aiming to resolve issues with efficiency. Standout candidates will be excellent problem-solvers with outstanding communication and customer service skills. Duties: Working with customer's IT Departments to resolve many different kinds of issues. Repairing Computers, Phones, Networks, Servers, Point of Sale Systems, and more. Diagnose and repair hardware and software issues on client PC's and mobile devices using approved methods and processes. Install hardware and software for clients. Complete necessary internal and client-related documentation as required on a daily basis. Install/configure/repair network and local printers. Train clients on basic computer knowledge. Communicate and interact with end users and internal staff to resolve IT related issues Positive and proactive attitude with customer's best interest in mind. Acknowledge and escalate issues that are brought to your attention, but may fall outside of IT support Qualification / Requirements Network Installation and design. Help Desk Support YourTEK Professionals provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or genetics. In addition to federal law requirements, YourTEK Professionals complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Requirements Education / Training / Experience Required: Minimum of three (3) years' experience with Windows OS Minimum of three (3) year experience with PC and laptop hardware. Minimum of (1) year customer service experience. Bachelor's degree in Information Technology, Computer Science, or related field (preferred). Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus. Preferred: Certification in A+, Server+, Network+, Microsoft MCP, MCSA, MCSE, Associate Degree in Computer Science or equivalent. Additional Requirements Positive attitude Excellent verbal and written communication skills. Ability to work with minimal supervision. Valid driver's license. Dependable transportation. Must be able to lift 50 pounds. Demonstrate attention to detail Demonstrate strong hardware troubleshooting skills Be creative and make solutions when one can not be found. BenefitsVision Dental Life Insurance Short Term Disability PTO

Working Title: Internship Salary: To Be Determined by the Agency Information Technology Internship State of Florida Opportunities are located throughout Florida Internship Overview and Responsibilities: The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training. Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of Information Technology, Management Information Systems, Desktop Support, Network Engineering, and other related fields. Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment. Knowledge, Skills, and Abilities: * Ability to communicate effectively verbally and in writing. * Ability to work independently as well as with others. * Ability to prioritize tasks, meet deadlines, and manage time effectively. * Ability to test, trouble shoot and resolve errors in operating systems. * Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...) * Basic knowledge of various operating systems. * Basic knowledge of security protocols, best practices and common vulnerabilities. Minimum Qualifications: Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location:

Responsibilities Responsibilities: Peraton requires a PC Tech to support the Special Operation Command Information Technology Enterprise Contract (SITEC) - 3 Enterprise Operations and Maintenance (EOM) Task Order. This position is located at Eglin AFB, FL. PC Technician * Performs a variety of services in support of end users and/or missions for the various components and commands residing at the locations assigned and as directed by leadership. * Manages and provides day-to-day support for End User Devices that provide local or remote access, whether using wired or wireless connectivity. * Oversees Jr technicians; provides status of ongoing technical initiatives. * Provides troubleshooting and resolves technical issues. * Conducts application and data migration necessary as a result of hardware or software IMAC or re-installation. * Troubleshoots and repairs software and network connectivity issues. * Builds, configures, and tests IT equipment in accordance with applicable standard hardware configuration(s), software image(s), procedures, and specific requirements. * Plans, engineers, coordinates, installs, and/or manages equipment installations. * Recommends upgrades to and replacements in accordance with policies and procedures. * Integrates, tests, and verifies remote access hardware and software. * Supports approved peripheral devices. * Interfaces directly with customers to provide training and to resolve issues related to services. * Provides telephony instrument services. * Provides IMAC services. * Coordinates with the Enterprise CSD, Site/Local Helpdesk, OEMS, Network, Server, Architecture, and/or Engineering and the requesting organization. * Conducts pre-install and site surveys as necessary. * Makes use of Remedy for receiving, documenting, and closing tickets. * Updates management tools as required. * Makes use of available tools to troubleshoot and resolve issues such as SCCM, McAfee, InTune, Forescout, Tivioli, and/or Hypori. * Provides telephony instrument services including, but not limited to, provision telephones, configures and connect VoIP telephones, key secure equipment, change the usernames, enable and disable extension mobility, and activate and deactivate telephone features. * Manages and provide day-to-day support for VDI clients. * Integrates, tests, and verifies VDI client hardware and software with USSOCOM's VDI standard client image. * Recommends upgrades to and replacements for hardware and software utilized by VDI clients. * Employee will be required to travel up to 2x per calendar year Qualifications * Education & Experience: High school diploma with a minimum of 6 years of relevant experience, 4 years experience with Associate's, OR 2 years experience with Bachelor's. * Security Clearance: Active DoD TS/SCI clearance or higher is required. * Technical Experience: At least one (1) year of prior experience as a PC Technician or Help Desk Specialist. * Certifications: Must hold a DoD 8570.01-M IAT Level II certification. * Experience with Windows OS, O365 suite of applications, basic multimedia systems, multi-functional devices, and mobile devices. * Experience in hardware and software installation, configuration, and troubleshooting, along with strong problem-solving and customer service skills. * Experience with active directory security group management, exchange distribution lists, and file share permission assignment. #SITEC2025 Peraton Overview Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure. Target Salary Range $51,000 - $82,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. EEO EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. The primary purpose of this position is to support the Director and Program Managers in fielding uncompromised capabilities to the Warfighter by providing a secure environment for protection of our sensitive information and assets. Empowers directors, security managers, and information users with effective processes and structure to assess and mitigate risk. Summary Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. The primary purpose of this position is to support the Director and Program Managers in fielding uncompromised capabilities to the Warfighter by providing a secure environment for protection of our sensitive information and assets. Empowers directors, security managers, and information users with effective processes and structure to assess and mitigate risk. Overview Help Accepting applications Open & closing dates 11/20/2025 to 03/19/2026 Salary $75,706 to - $117,034 per year Salary range listed is the base salary minimum and maximum. Actual pay calculations with locality will be determined upon selection. Pay scale & grade NH 3 Locations few vacancies in the following locations: Gunter AFB, AL Maxwell AFB, AL Eglin AFB, FL Robins AFB, GA Show morefewer locations (5) Hanscom AFB, MA Wright-Patterson AFB, OH Lackland AFB, TX Hill AFB, UT Arlington, VA Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed Yes-You may qualify for reimbursement of relocation expenses in accordance with agency policy. Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential None Job family (Series) * 2210 Information Technology Management Supervisory status No Security clearance Other Drug test Yes Financial disclosure No Bargaining unit status No Announcement number AFMC-2210-03-12837998-JCN Control number 850507600 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Duties Help 1. Plans, organizes, and/or directs cyber, IT, or information/knowledge management (IM) activities which comply with legal, regulatory, and AF/DoW-directed requirements and meet mission and customer needs. Designs, develops, and manages systems that meet current and future business requirements and apply and extend, enhance, or optimize the existing architecture. Establishes plans of action for improving the efficiency and effectiveness of IT applications. Evaluates existing systems and capabilities then determines solutions using IT to enhance mission performance. Evaluates the impact emerging technology will have on mission needs and business practices. Ensures integration of cyber, IT, or IM programs and services and develops solutions to integration/interoperability issues. Leads innovation and process improvement within the work center. Briefs management officials on IT systems, requirements, and the procedures required to obtain and organize enhancements. Uses system and program specifications to establish milestones. Establishes methods to integrate new technology into existing architecture, identifies conflicting system problems and their solutions. 2. Coordinates with program and project managers of other organizations and agencies in developing, operating, and modifying policies to ensure local application meets mission/project requirements. Leads multi-disciplined teams to ensure mission completion. Represents the organization with higher levels of management and contractor organizations. Prepare and present briefings to senior management officials on complex/controversial issues. Establishes, develops, and maintains effective working relationships with other coordinating members, offices, or organizations within the AF or DoW and/or with outside organizations or companies. 3. Serves as senior technical advisor on cyber, IT, or IM activities. Stays abreast of changes in policy direction, keeping leadership informed of impacts on organizational requirements. Considers the organization's resources while developing plans to meet changing cyber, IT, or IM needs of the organization. Makes recommendations to leadership regarding reprioritization of resources to support cyber, IT, or IM needs and enhancements. Provides Contracting Office with technical oversight in the procurement of IT assets and services. Communicates complex technical requirements to non-technical personnel. Formulates life cycle cost of cyber, IT, or IM resources, prepares justification for funding submissions, provides leadership reports and proposed courses of action in sufficient detail to support informed business decisions. 4. Leads and/or participates in discussions, meetings, conferences, committees, or special IT projects. Analyzes areas of concern, identifies problems, and resolves conflicts through persuasive discussions with management and user representatives. Consults with other officials and working groups, customers, and other organization personnel on IT concerns. Prepares reports encompassing long and short-range planning strategy recommendations and presents briefings covering recommendations for acquisition or changes in business practices through enhanced IT use. Requirements Help Conditions of employment * U.S. Citizenship is required * Males must be registered for Selective Service, see Legal and Regulatory Guidance * If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: ***************************************** * This posn is subject to provisions of the DoD Priority Placement Program * For more information on Acq Demo please go to DoD AcqDemo Homepage *********************** and Fact Sheet ***********************faq.html * Position may require an appropriate security clearance * Employee must maintain current certifications * This position may require drug testing and the candidate may be subject to passing a drug test upon selection. * Employee may be required to work other than normal duty hours, to include evenings, weekends and/or holidays * Relocation costs or other incentives may be available and considered by the organization. * Disclosure of Political Appointments * Leave accrual may be authorized upon request * All federal employees are required to have direct deposit * This announcement may result in a 120-day register that may be used to fill like vacancies for 120 days after the closing date. Applicants may be referred for consideration as vacancies occur. * Information Assurance Certification is a condition of employment. The incumbent of this position must achieve the appropriate IA certification within six months of assignment of these duties. Qualifications In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Information Technology (IT) Management Series 2210 (Alternative Basic Requirements This standard allows eligibility through meeting either the requirements specified in the section titled Education or the requirements specified in the section titled Experience. Education: All academic degrees and coursework must be from accredited or pre-accredited institutions Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or network SPECIALIZED EXPERIENCE: Applicants must have IT-related experience demonstrating each of the following four competencies: Attention to Detail, Customer Service, Oral Communication, and Problem Solving AND I have, or within 120 days of the closing date of this announcement will have, at least 1 year (52 weeks) of specialized experience which is equivalent to Federal experience at the next lower grade (GS-11), level pay band (NH-02), or equivalent (pay schedule, pay band, etc) and is described in detail in my resume. An example of creditable specialized experience includes: assisted with implementing Cybersecurity and privacy principles; recognizing vulnerabilities in security systems. (e.g., vulnerability and compliance scanning); aided in performing vulnerability scans to recognize vulnerabilities in security systems; provided continuous monitoring through scheduled audits, controls testing, and audit reviews. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: 1. Expert knowledge of the principles, methods, and techniques of IT assessment, planning, management, monitoring, and evaluation as well as knowledge of the principles, methods, or tools for developing, scheduling, coordinating, managing IT projects and resources, monitoring and inspecting costs, work, and contractor performance. Experience performing duties as the Contracting Officer's Technical Representative. Ability to lead and manage information systems planning, development, implementation, operation, and maintenance. DoD 8570 IAT II or III certification and CISSP is highly desired. 2. Knowledge of the principles, methods, and tools for the coordinated management of IT programs to include providing oversight of multiple IT projects, integrating dependent schedules and deliverables, and related activities such as life cycle management and program governance. 3. Knowledge of the principles and methods to identify, analyze, specify, design, and manage functional and infrastructure requirements; includes translating functional requirements into technical requirements used for logical design or alternative technologies or approaches. Ability to research and analyze external products to determine their potential for meeting mission requirements and business needs. 4. Knowledge of concepts, practices, and techniques used to identify, engage, influence and monitor relationships with individuals and groups connected to IT work/development efforts. Includes those who are actively involved, those who exert influence over the process and its results, and those who have a vested interest in the outcome. Ability to work effectively with customers to assess their requirements then provide information, expertise, and assistance to satisfy those needs. 5. Knowledge of organizational mission and function and how to work effectively within its social, political, and technological systems to achieve measurable high-quality, timely, and cost-effective results. Ability to determine objectives, make sound, well-informed, and objective decisions, set priorities, cause change, and accomplish organizational goals. 6. Ability to analyze complexities of existing technology, review/revise/develop policy, initiate plans for enhancements, and provide management sufficient technical and cost analysis information, through written documentation and oral briefings, to render informed judgments. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment.You will receive credit for all qualifying experience, including volunteer experience. Education ARE YOU USING YOUR EDUCATION TO QUALIFY? If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience; transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Additional information This job announcement will be used to gather applications that may or may not result in a referral or selection. This is an acquisition demonstration project position NH-03 equivalent to a GS-12 to GS-13. Interagency Career Transition Assistance Program (ICTAP): For information on

EnSafe is accepting applications for a Senior Technical Professional to join our team in one of our primary office locations, which include: Charleston, South Carolina; Houston, Texas; Jacksonville, Florida; Pensacola, Florida; Huntsville, Alabama; and Memphis, Tennessee. Candidates must be willing to work at an EnSafe Office location listed above. Relocation assistance is available to meet this expectation. What We Are Looking for: A Senior Technical Professional who is a problem-solver and environmental strategist who can provide senior technical support to multiple project teams. An Engineer/Geologist/Environmental Scientist who enjoys working on various projects in an environment that fosters creativity, collaboration at all levels, and professional growth. EnSafe empowers staff to practice our profession passionately and without limitations. What You Will Be Doing: * Providing senior technical support to project teams working across multiple offices nationwide, including strategic problem-solving, regulatory support, and meeting with clients and subcontractors. * Overseeing the quality assurance/quality control of deliverables for projects and tasks managed by others. * Reviewing Work Plans and/or Sampling and Analysis Plans, as well as other project deliverables (e.g., Remedial Investigations, Feasibility Studies, Proposed Plans, Records of Decisions, Five-Year Reviews) developed by project teams. * Preparing high-level technical reports, as needed, to support complex strategic or regulatory issues. * Working with dynamic project teams and mentoring junior staff. * Maintaining and developing relationships with existing EnSafe clients through excellent quality of work, responsiveness, and service. * Project sites will include Superfund sites, large, complex federal facilities/military installations, and commercial/industrial properties. What You Will Need: * U.S. Citizenship is required. * BS in Geology, Engineering, Biology, Chemistry, Environmental Science, or related field. * Minimum of 12 years of experience. * Knowledge and experience navigating projects under RCRA and CERCLA frameworks. * Experience preparing Uniform Federal Policy Sampling and Analysis Plans. * Experience working on projects under the Department of Defense. * Previous experience executing projects under federal assessment, remediation, and munitions programs. * Previous experience with PFAS investigation, fate and transport, and response actions. * Knowledge and understanding of chemistry/data validation, statistics, modeling, and risk assessment, sufficient to coordinate with specialty teams/subject matter experts on a routine basis. About Us: EnSafe began as a two-person firm in 1980, navigating complex regulatory compliance issues on behalf of our clients. We nurture our people with growth and development opportunities. We build enduring, trustful relationships with each of our clients, with a focus on high ethical, quality, and safety standards. We maintain and enrich this reputation by attracting high-quality people and retaining them for the long term. At EnSafe, we are dedicated to fostering a diverse and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles at our company. EnSafe is committed to being an EEO employer and all qualified candidates will receive consideration without regard to race, color, religion, national origin, citizenship, age (except for bona fide occupational qualifications), sex, disability, sexual orientation, gender identity, marital status, military or veteran status, any other status protected by federal, state, or local law, or association with a person on the basis on one or more of the foregoing. Check us out on the web at ************** #LI-MJ1

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none. Check us out on the web! Job Description Brightspeed is looking for a Customer Service Technician to join our team! As a Customer Service Technician, you will be performing installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment. You will also be maintaining and repairing outside plant facilities within assigned geographic service areas. In this important role you may be required to work varying shifts that include mandatory overtime, weekends, and holidays. As a Customer Service Technician your responsibilities will include: * Installing, maintaining, and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment * Performing maintenance and repair on outside plant facilities * Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes or controlled environmental vaults (CEV), and locating buried telephone cables * Observing all safety rules and regulations * Assisting other technical personnel in the performance of their duties when requested * Actively supporting sales and marketing related activities * Directing customer facing work and sales referrals Qualifications WHAT IT TAKES TO CATCH OUR EYE: * High School diploma or equivalent experience * Ability to distinguish colors on facilities * Ability to handle 28 foot extension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.) * Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full) * Basic computer skills including MS Office applications * Ability to work in confined spaces (e.g. attics, crawl spaces, utility holes) * Ability to work aloft (e.g. ladder) * Ability to work outside in all weather conditions and at various hours of the day/night * A valid driver's license and satisfactory driving record * Positive and professional appearance and demeanor when communicating the company's products and services to our customers * Accountability/dependability (on time and on load when scheduled and serve on call as needed) * Teamwork (technical expertise developed to complete work efficiently to achieve work group key service measures) * Active Listening (ability to take input from customers, APS and co-workers to problem solve and improve skills) * Ability to ask relevant questions to ensure problems are resolved quickly or to clarify information or directions * Active Learning (curious seeker of added information and actively works to improve skills and knowledge) BONUS POINTS FOR: * Prior experience as a customer facing telecom operations technician * Basic electricity training/certification or documented equivalent work experience * ADSL installation/repair experience (self/full installs) * A+/Net + Certified Required Soft Skills #LI-GF1 Additional Information WHY JOIN US? We aspire to contemporary ways of working. Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Inclusion and belonging are at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve. Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact taaccommodationrequests@brightspeed.com to initiate the accommodations process. For all applicants, please take a moment to review our Privacy Notices: * Brightspeed's Privacy Notice for California Residents * Brightspeed's Privacy Notice

Benefits: Health, and Dental Insurance, Simple IRA Monday thru Thursday 8:30 am - 4:30 pm Friday 8:30 am - 3:00 pm Fun Team Atmosphere Locally Woman Owned Support salespeople and the production team Coordinate installation and site visits Keep records of customer interactions with Hubspot Follow communication procedures, guidelines, and policies Proofread and quality check all production-ready artwork and orders. Provide additional support to the sales team, production, and administration as needed Bonuses Skills: Proven customer support experience CRM Software Strong phone contact handling skills and active listening Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively High school degree or equivalent preferred Strong computer skills including MS Office, Word, Excel, and G-Suite We are looking for someone to be a part of our team who wants a career path and personal growth. Compensation: $30,000.00 - $40,000.00 per year At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Practice In 1996, Delta Animal Hospital was established to serve the animals and people of Baldwin County. Our mission is simple - provide outstanding veterinary care and excellent customer service. Our veterinarians have established a consistent program of procedures and techniques proven to be the most effective in keeping pets healthy. In addition to providing preventive care with a full range of vaccines and parasite medication, Delta Animal Hospital has a state-of-the-art laboratory, radiology, and surgical equipment to diagnose and treat all our patients. Position Purpose Come extern with us! Heartland Veterinary Partners' Vet Tech Externship Program works to provide paid externship support for veterinary technician students. Externship length & requirements are dependent upon your university. Requirements/Qualifications Eligibility Must be currently enrolled in an accredited Veterinary Technician School

Join the PSC family and connect with accomplished and diverse colleagues who inspire and innovate students and transform lives and futures. Along with helping our students reach their goals, Pensacola State makes career fulfillment a reality.Job Description: The Coordinator, Technology Support, oversees assigned personnel and daily operations within the College's Technology Support Department. This position provides leadership and guidance to Technology Support Center staff and field support teams, ensuring the delivery of effective and responsive technical services. The Coordinator coordinates support for classroom technology systems, audio-visual equipment, and College events to ensure reliable performance and timely assistance. Responsibilities include maintaining accurate inventories of technology assets, overseeing equipment lifecycle management, and coordinating the proper disposal or recycling of surplus equipment. The Coordinator provides or coordinates technical training for staff, ensures that partner and maintenance activities meet contractual and performance requirements, and provides advanced technical support, including account administration, network troubleshooting, and escalation support for complex issues. This position collaborates closely with other Coordinators and reports to the Senior Coordinator, Technology Support. MINIMUM QUALIFICATIONS: Graduation from an accredited institution with an associate degree in computer science, information technology, or a closely related field. Two years of full-time experience in technical support, computer installation, or a related area, including supervisory or lead experience, is required. Successful results of a criminal background check are required. Pursuant to College policy, it is an employment eligibility requirement for an applicant to meet the requirements of § 435.04(2), Florida Statutes, related to background investigations. Any person failing to meet the requirements of the statute will be deemed not qualified to hold employment in this position. A Florida Department of Law Enforcement (FDLE) approved background check will be conducted on every successful candidate as a condition of employment, and any person who fails to disclose any adverse information contained in the background investigation at the time of submitting the employment application will be disqualified from employment. Preferred Qualifications: Prefer candidates with current industry-recognized certifications related to computer hardware, networking, information security, or audio-visual technology. Experience supporting Microsoft 365, Azure Active Directory, and Windows environments within an enterprise setting is preferred, as is familiarity with mac OS systems and mobile device management. Experience with Microsoft management and security tools, classroom and instructional technologies, and audio-visual systems used in teaching or event environments is desirable. Knowledge of IT service management principles and practices, along with an understanding of cybersecurity, data protection, and best practices for end-user support, is also preferred. Demonstrated success in providing responsive, customer-focused technology support in an academic or comparable organizational environment is strongly preferred. SALARY RANGE: $48,300.00 - $53,300.00 SUPPLEMENTAL MATERIALS: All supplemental materials must be submitted electronically via the Workday applicant portal. For questions or to request assistance with uploading supplemental materials, please contact HR Recruiting at *******************************. APPLICATION DEADLINE: Open Until Filled - Review of applications will begin November 24, 2025. To receive full consideration, the online application and supplemental application materials must be received by November 23, 2025. Pensacola State College offers a comprehensive benefits package for health, dental, vision, hospitalization, and supplemental insurance benefits through the State of Florida's Group Insurance Program. All employees in established, eligible positions are members of the Florida Retirement System from their first day of employment. Other benefits offered include participation in the wellness program, tuition waivers, educational opportunities, and paid sick leave. Additional leave types are position specific. Pensacola State College does not discriminate against any person on the basis of race, ethnicity, national origin, color, sex, age, religion, marital status, pregnancy, disability, sexual orientation, gender identity, or genetic information in its educational programs, activities, or employment. For inquiries regarding Title IX and the College's nondiscrimination policies, contact the Executive Director of Equal Opportunity Compliance at **************, Pensacola State College, 1000 College Blvd., Pensacola, Florida 32504.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Requisition No: 866853 Agency: Department of Corrections Working Title: CRIMINAL JUSTICE INFORMATION TECHNICIAN Pay Plan: Career Service Position Number: 70007176 Salary: $34,760.18 Annually Posting Closing Date: 12/23/2025 Total Compensation Estimator Tool FLORIDA DEPARTMENT OF CORRECTIONS We Never Walk Alone WORKING TITLE: CRIMINAL JUSTICE INFORMATION TECHNICIAN This open competitive advertisement is for a Career Service position located at Pensacola West Office Circuit 01-5. The mission of a Senior Criminal Justice Information Technician at the Florida Department of Corrections (FDC) is to oversee and ensure the accuracy, integrity, and timely processing of criminal justice information. This role involves supervising and guiding junior technicians, managing complex data entry and retrieval tasks, and ensuring compliance with departmental policies and procedures. By maintaining high standards of data management and providing leadership within the information services team, Senior Criminal Justice Information Technicians support the effective functioning of the FDC and contribute to public safety and informed decision-making. This position is not a telework position and is required to report to the FDC office in the area it serves. JOB DUTIES: * Be at the forefront of financial accuracy by receiving, recording, and securing payments from probationers and parolees, ensuring precise data entry and auditing payment logs. * Take charge of issuing receipts, correcting errors, and performing daily reconciliations for supervisor review and approval, keeping our financial processes seamless. * Prepare essential transmittal correspondence and fiscal reports and collaborate with staff to maintain a smooth flow of information and provide crucial data. * Play a key role in the justice system by reviewing, verifying, and editing documents for submission to courts and criminal justice agencies, all while maintaining strict confidentiality. * Engage in diverse office tasks such as taking photos of probationers, responding to inquiries, managing supplies, and handling the creation and destruction of records. Join us and make a meaningful impact in the world of criminal justice! BENEFITS: * Paid vacation, sick leave, and holidays. * Comprehensive health insurance and life insurance with accidental death and dismemberment benefits. * Supplemental Dental, Vision, Life, Disability and Hospitalization insurance. * Tuition-Free college courses. * Retirement Plans with the Florida Retirement System: * Pension Plan (Traditional Retirement Pension Plan) * Investment Plan (401(K)-Type Retirement Plan) * Deferred Retirement Option Program (Drop) * Deferred Compensation * Recently Retired? Beginning July 1, 2024, there is no longer a reemployment limitation; beginning with the 7th calendar month from the member's distribution date, there are no restrictions on working for an FRS employer. You will not be required to repay any prior distributions, and you may continue receiving distributions from the Investment Plan or Pension Plan without interruption. REQUIREMENTS: Please note, when submitting a college/university degree, if selected for this position official transcripts will be required. * Must possess a high school diploma or its equivalent. Support of knowledge, skills, and abilities should be demonstrated on the application, in the education, in the work experience, in the work sample, in the interview and/or during reference checks. ADDITIONAL INFORMATION: BACKGROUND SCREENING REQUIREMENT The Florida Department of Corrections requires all job applicants and volunteers to pass a Level 2 background check as per Chapter 435, Florida Statutes. This check must be completed before they can start working or volunteering. EMPLOYMENT ELIGIBILITY The Florida Department of Corrections (FDC) only hires U.S. citizens and those authorized to work in the U.S. FDC uses E-Verify to confirm an employee's eligibility to work after completing the I-9 form. The Florida Department of Corrections does not currently support H-1B Visa Sponsorship. For online application issues, call the People First Service Center at **************. Applications will be accepted until 11:59 PM EST on the closing date. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none. Check us out on the web! Job Description Brightspeed is looking for a Customer Service Technician to join our team! As a Customer Service Technician, you will be performing installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment. You will also be maintaining and repairing outside plant facilities within assigned geographic service areas. In this important role you may be required to work varying shifts that include mandatory overtime, weekends, and holidays. As a Customer Service Technician your responsibilities will include: Installing, maintaining, and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment Performing maintenance and repair on outside plant facilities Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes or controlled environmental vaults (CEV), and locating buried telephone cables Observing all safety rules and regulations Assisting other technical personnel in the performance of their duties when requested Actively supporting sales and marketing related activities Directing customer facing work and sales referrals Qualifications WHAT IT TAKES TO CATCH OUR EYE: High School diploma or equivalent experience Ability to distinguish colors on facilities Ability to handle 28 foot extension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.) Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full) Basic computer skills including MS Office applications Ability to work in confined spaces (e.g. attics, crawl spaces, utility holes) Ability to work aloft (e.g. ladder) Ability to work outside in all weather conditions and at various hours of the day/night A valid driver's license and satisfactory driving record Positive and professional appearance and demeanor when communicating the company's products and services to our customers Accountability/dependability (on time and on load when scheduled and serve on call as needed) Teamwork (technical expertise developed to complete work efficiently to achieve work group key service measures) Active Listening (ability to take input from customers, APS and co-workers to problem solve and improve skills) Ability to ask relevant questions to ensure problems are resolved quickly or to clarify information or directions Active Learning (curious seeker of added information and actively works to improve skills and knowledge) BONUS POINTS FOR: Prior experience as a customer facing telecom operations technician Basic electricity training/certification or documented equivalent work experience ADSL installation/repair experience (self/full installs) A+/Net + Certified Required Soft Skills #LI-GF1 Additional Information WHY JOIN US? We aspire to contemporary ways of working. Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Inclusion and belonging are at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve. Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact [email protected] to initiate the accommodations process. For all applicants, please take a moment to review our Privacy Notices: Brightspeed's Privacy Notice for California Residents Brightspeed's Privacy Notice