Restaurant Technology Specialist
Technical support representative job in Richmond, VA
Full-Time | Multi-Location Restaurant Group
We are a fast-growing, multi-concept restaurant company seeking a skilled and solution-driven Restaurant Technology Specialist to support our locations, enhance operational efficiency, and ensure all restaurant technology runs smoothly. This role is critical to our daily operations and new-store development.
Responsibilities
Maintain and troubleshoot POS systems, terminals, KDS screens, payment devices, and printers.
Oversee networking and internet infrastructure at each location, including routers, firewalls, and Wi-Fi systems.
Support online ordering, delivery platforms, and third-party integrations to ensure accuracy and uptime.
Manage digital menu systems, loyalty programs, and guest rewards technology.
Provide support for corporate software including scheduling, payroll, HR, and accounting platforms.
Ensure cybersecurity best practices, PCI compliance, and secure user access controls.
Lead technology setup for new restaurant openings-including POS installation, network buildout, cameras, audio, and digital signage.
Maintain and troubleshoot surveillance systems and AV equipment across the company.
Train managers and staff on operational systems and create quick-reference guides when needed.
Coordinate with technology vendors, ISPs, and service providers to resolve issues quickly.
Assist leadership with reporting, analytics, and system optimization.
Monitor system performance and proactively recommend upgrades, efficiencies, and new technology solutions.
Qualifications
Experience with restaurant POS systems (Toast, Micros, Aloha, Clover, etc.).
Strong understanding of networking (routers, switches, Wi-Fi, VLANs) and basic IT support.
Familiarity with online ordering, delivery platforms, and integration tools.
Working knowledge of restaurant back-office systems (scheduling, HR/payroll, inventory).
Ability to troubleshoot hardware and software problems efficiently.
Strong organizational skills and the ability to manage multiple locations.
Excellent communication skills and patience when training staff.
Ability to work a flexible schedule, including occasional nights/weekends for urgent support.
Reliable transportation to travel between restaurant locations.
What We Offer
Competitive salary and benefits.
Opportunity to be part of an innovative, growing hospitality group.
Hands-on role where your expertise directly impacts operations and guest experience.
A dynamic, supportive team environment.
To Apply
Please submit your resume and a brief note explaining why you're a great fit for this role.
Help Desk Technician
Technical support representative job in Richmond, VA
Insight Global is seeking an IT Technician to join our client's team and provide hands-on technical support to employees across the organization. This is a full-time, permanent / direct hire position and will be onsite in Richmond, VA. In this role, you'll help maintain smooth IT operations by troubleshooting issues, managing assets, and supporting system deployments. You'll work closely with the service desk team to ensure timely resolution of technical problems and contribute to improving IT processes.
Key Responsibilities:
Support & Ticket Management:
Respond to IT support requests via email, phone, and in person.
Prioritize and resolve issues based on business impact.
Document all actions and resolutions accurately.
User Account Administration:
Reset passwords and unlock accounts while following security protocols.
Advise users on account security best practices.
Asset Tracking:
Manage IT equipment distribution and retrieval.
Perform audits and assist with hardware/software procurement and disposal.
Technical Troubleshooting:
Diagnose and resolve hardware, software, and network problems.
Escalate complex issues to senior IT staff when needed.
System Deployment:
Configure and deploy computers to meet organizational standards.
Collaboration & Communication:
Keep users informed on ticket status and solutions.
Share knowledge with team members to improve efficiency.
Projects & Documentation:
Support IT projects and maintain accurate documentation for processes and solutions.
Contribute to the knowledge base for recurring issues.
Qualifications:
At least 1 year of experience in IT support or helpdesk environment.
Strong knowledge of computer hardware, Windows 10/11, Microsoft Office Suite, remote access, and PC imaging.
Basic understanding of cybersecurity best practices and application/database support.
Excellent communication skills, ability to multitask, and a customer-focused mindset.
Adaptable, self-motivated, and capable of working under pressure.
Preferred:
Microsoft Certified Professional or Associate Degree in IT.
Familiarity with ITIL practices.
Compensation:
$45,000 to $56,000 per year annual salary.
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role include:
Health Coverage: Medical, dental, and vision plans, plus flexible spending and health savings accounts.
Retirement Plans: 401(k) with company match and a defined benefit pension plan.
Paid Time Off: Generous vacation, holidays, and sick leave.
Family Support: Maternity/paternity leave and dependent care assistance.
Additional perks
Senior Desktop Support Technician
Technical support representative job in Richmond, VA
DataStaff Inc. is seeking a Senior Desktop Support Technician for a long-term contract opportunity with one of our direct clients located in Richmond, VA.
is onsite
Responsibilities:
Responding to queries on the phone, via email, in person, or through remote access.
Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software.
Training computer users.
Training other staff on troubleshooting and diagnosing problems.
Writing and editing documentation about troubleshooting and diagnosing problems.
Gaining feedback from customers to improve training methods.
Writing and editing training manuals.
Running reports and analyzing common complaints and problems.
Troubleshooting VPN, Networking, and ISP problems.
Required Skills:
6 Years - Strong working knowledge of computer systems, hardware, and software, including drivers and bios
4 Years - Excellent problem-solving, analytical, and team-working skills
4 Years - Excellent communication and interpersonal skills.
4 Years - Demonstrated ability to obtain feedback from customers to improve training methods.
4 Years - Writing and editing training manuals.
4 Years - Running reports and analyzing common complaints and problems.
4 Years - An openness to learning new technologies.
This opportunity is available as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.
Data Center Technician
Technical support representative job in Richmond, VA
Richmond, VA
Onsite
We are seeking highly motivated and detail-oriented Data Center Technicians to join our rapidly expanding team. This role will support critical infrastructure by performing rack/stack/patch work, structured cabling installs, server deployments, and ongoing white space maintenance. The ideal candidate will have hands-on data center experience, a strong understanding of industry standards, and the ability to deliver high-quality work in a fast-paced environment.
Key Responsibilities
Rack/Stack/Patch
Unbox, inspect, and install servers, network devices, and storage equipment into racks per elevation diagrams.
Secure devices with appropriate mounting hardware, ensuring correct grounding and cable clearance.
Cabling Installation
Install, route, dress, and terminate fiber optic and copper cabling between racks, MOR (Middle of Row), PRD (Production) racks, and IDFs.
Label all cables per site standards and verify connectivity using test equipment (OTDR, Fluke tester, etc.).
Maintain HAC (Hot Aisle Containment) during installs and follow established pathways/trays to ensure clean, safe cable runs.
Perform rework or remediation of cabling when necessary to meet quality standards.
Data Center Operations & Safety
Maintain white space organization and cleanliness across all assigned areas.
Adhere to all client and OSHA safety protocols, including PPE, ladder safety, and confined space rules.
Participate in toolbox talks, safety walkthroughs, and audits as required.
Collaboration & Documentation
Work closely with Brooksource Project Managers, Area Leads, and DCPMs to ensure timely and accurate task completion.
Provide daily updates on progress, blockers, and completed work.
Preferred Experience
1-3 years of experience in a data center or mission-critical technical environment.
Experience with rack/stack/patch work, structured cabling installs, and server deployments.
Hands-on knowledge of copper and fiber cabling standards (TIA/EIA, BICSI).
Experience using cable testing tools and following Method of Procedure (MOP) documentation.
Skills & Requirements
Basic networking knowledge (IP addressing, switches, routers).
Strong organizational and problem-solving skills with attention to detail.
Ability to regularly lift and move 50+ lbs of equipment.
Comfortable working on ladders, in overhead pathways, and in confined spaces.
Flexible to support day/night shift rotations or weekend work, as projects require.
Education & Certifications
High school diploma or equivalent required.
Preferred: CompTIA Network+, BICSI Installer I/II, OSHA NFPA 70E, or other relevant technical certifications.
Work Environment
Physically demanding environment with hot and cold aisle exposure.
Fast-paced, project-driven workload with shifting priorities.
Position is onsite in Richmond, VA ; travel accommodations may be reimbursed if required.
Benefits
Competitive hourly pay based on experience.
Health, dental, and vision insurance.
Opportunities for ongoing professional development and certifications.
Support Specialist
Technical support representative job in Chester, VA
Looking for Support Engineer with following -
Level 1 / 2 Support for TrakSYS MES application.
Technical Support
Technical support representative job in Richmond, VA
Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients
We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemas and unconventional channels to provide one-stop solutions for all your workforce needs.
our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients.
We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees.
Job Description
The Help Desk Tech is responsible for providing computer information systems support via the phone, email or at a Customer workstation. Also responsible for triage of incoming new calls and monitoring of existing calls for completion.
Support duties include but are not limited to network connectivity troubleshooting, desktop hardware, OS, printers, phone, and Multimedia support. The candidate will need to have a basic understanding of Active Directory in a multiple Domain network environment. They must also have a fundamental understanding of Personal Computer and Information Systems operations. The position includes ensuring that department manuals are current and items such as manuals, reference guides, IT procedures, diagrams and other technical documents remain up to date. As necessary, the ideal candidate will assist in the authoring of new troubleshooting procedures, guidelines and diagrams. The candidate must possess excellent interpersonal skills for communicating as their primary job will be customer facing. The candidate also must be able to perform in a team environment
Help Desk Tech Job Duties include:
1. Respond to and direct help desk tickets to other technicians for resolution
2. Perform installation and troubleshooting of PC's, printers, iPhones and software.
3. Daily inspections of server room and data closets
4. Manage backup tape rotation and cases for offsite pickup
5. Perform network jack activation for correct VLAN
6. Basic customer training and support on Mitel phone operations
7. Weekly review of all outstanding Help Desk tickets and notify DCLS Team Lead of overdue tickets
Skill Required:
-Respond to and direct help desk tickets to other technicians for resolution
-installation and troubleshooting of PCs, printers, iPhones and software
-Daily inspections of server room and data closets
-Manage backup tape rotation and cases for offsite pickup
-Perform network jack activation for correct VLAN
-Basic customer training and support on Mitel phone operations
-Weekly review of all outstanding Help Desk tickets and notify DCLS Team Lead of overdue tickets
Qualifications
Need Local Candidates
Additional Information
Best Regards,
Paramjot Singh
Computer Field Technician
Technical support representative job in Mechanicsville, VA
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
DESKTOP SUPPORT
Technical support representative job in Richmond, VA
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Job Title: Deskside Support Representative Distributed Client Services
Job ID: #
S2LCFH
Location:richmond, VA
Duration: : 1 year (with possible extension)
• Candidates should be able to diagnose configure and install common applications and install/remove desktop PCs and monitors.
• provide remote O365 on workstations and mobile
• Perform basic Deskside Services to include install, move, add, changes (IMAC), build, configuration, following provided scripts. Perform software support for low complexity problems / issues on Buyer or Customer personal computers. Provide Customer assistance with problem identification and resolution at the Customer's place of business for hardware or platform related issues.
• Provide Deskside Support (software break/fix support or related tasks) on limited complexity problems for platforms having Windows current - 4 generations of Windows Operating Systems or Apple current OS Familiarity with Microsoft Office Suite and other common software applications
Additional Information
For more information, Please contact
Shubham
************
Technical Support
Technical support representative job in Richmond, VA
Ask ITC Inc. is a software development Company. Our passion is delivering technology strategies & digital solutions that assist our clients with building competitive , innovative and successful companies. Job Description 1. Respond to and direct help desk tickets to other technicians for resolution
2.
Perform installation and troubleshooting of PC's, printers, iPhones and software.
3.
Daily inspections of server room and data closets
4.
Manage backup tape rotation and cases for offsite pickup
5.
Perform network jack activation for correct VLAN
6.
Basic customer training and support on Mitel phone operations
7.
Weekly review of all outstanding Help Desk tickets and notify DCLS Team Lead of overdue tickets
Additional Information
All your information will be kept confidential according to EEO guidelines.
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
Technical support representative job in Richmond, VA
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
Analyst, Desktop Support
Technical support representative job in Richmond, VA
Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized logistics and warehousing solutions for clients around the world and across all industries via air, ground, and ocean freight. A subsidiary of Estes Express lines with corporate located in Richmond, Virginia, EFW is uniquely backed by Estes Express Lines' extensive line haul network providing EFW clients with a hybrid transportation network. The company has received industry awards, including Specialty Carrier of the Year and E-Commerce Delivery Carrier of the Year, and has been recognized by Global Trade Americas as a leading 3PL to watch.
We are proud to offer highly competitive pay and a comprehensive benefits package, including:
Paid vacation, sick time, and holidays
401(k) plan with company match
Medical, dental, and vision insurance
Short- and long-term disability plans
Life and accidental death & dismemberment insurance
Job referral bonus program
Responsibilities
Under the direction of IT Management the Desktop Support Analyst is responsible for providing technical hardware and software support for end users from support staff to top executive management.
To perform this job successfully, an individual must satisfactorily perform each essential duty. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential duties.
Responsible for the routine maintenance and support of the standard hardware/software technology in use at the company. This could range from configuring and moving a workstation to inputting data into local operational processes, like PC inventory, to escalating a technical issue to a more senior tech within the team.
Work independently on tasks and service requests, but gets active guidance from more senior technical resources within the location team.
Assist in technical upgrading and maintaining of entire desktop systems
Install, configure, test, monitor and make minor repairs to personal computer hardware and software systems, and provide technical assistance and training to system users.
Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring desktop operations.
Effectively supports our technology to ensure productivity of associates as they work in turn to serve our external customers.
Receive and respond to incoming calls, pages, and /or emails regarding desktop problems.
Track distribution and disposition of desktop peripheral equipment and software
Support and promote company core values.
Comply with Company C-TPAT and TSA security procedures.
Must be able to work extended hours, weekends and holidays based upon business need.
Regular attendance is required.
Perform other duties as assigned.
Qualifications
The qualifications listed below are representative of the minimum knowledge, skill, and/or ability required.
SKILLS AND ABILITIES
Technical aptitude and experience as it relates to PC hardware and LAN technologies.
Experience with Microsoft Windows 7 and MS Office are highly desirable.
Experience with VOIP (Polycom phones) and iPhones is desirable.
Demonstrated track record and eagerness to learn new technology.
Demonstrated technical aptitude and knowledge.
Demonstrated solid customer service skills.
Strong quality focus with good follow-through and accuracy.
Demonstrated self-starter and independent worker.
Team oriented focus.
Attention to detail and organization skills.
Solid interpersonal and communications skills.
Must be mentally and emotionally capable of handling a high stress environment.
Must be eligible to work in the United States.
Must possess intermediate proficiency in Microsoft Office, internet, web-based and job specific software applications.
Proven competence to communicate clearly and persuasively with all levels of an organization required. Proven ability to handle difficult conversations. Honest, sincere and consistent in communications.
A thorough knowledge of Desktop/Laptop hardware and end-user level peripherals a must. Very strong problem solving and analytical skills and should be a methodical and systemic thinker.
The ideal candidate will demonstrate a history of proactive orientation towards troubleshooting, problem solving, and quick thinking with a sense of urgency and priority.
Attention to detail in composing, typing and proofing materials, establishing priorities and meeting deadlines.
Ability to plan, organize and manage multiple projects and set priorities.
Ability to solve problems with a variety of concrete variables through semi-standardized solutions that require some ingenuity and analysis. Ability to draw inferences and follow prescribed and detailed procedures to solve moderately complex problems.
Periodic travel up to 25% required.
At this time, EFW will not sponsor a new applicant for employment authorization for this position.
EFW prides itself on the quality of its employees and as such, candidates who receive a job offer will be required to successfully pass a drug screen and a background check.
EFW offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other legally protected status.
SUPERVISION
Position functions with supervision and has no direct reports.
EDUCATION/EXPERIENCE
Minimum of a Bachelor's degree (or equivalent) in related field plus 3-5 years of related IT experience. However, a combination of experience and/or education will be taken into consideration.
LICENSES/CERTIFICATIONS
Minimum of at least one acceptable technical certification.
TRAVEL
Periodic travel up to 25% required.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.
Typically sitting at a desk or table. Intermittently sitting, standing, walking, stooping, or reaching with hands and arms. Regularly required to talk or hear, and sit and use hands and fingers to handle and feel in order to operate computers and other standard office equipment. There is frequent lifting, moving, and stacking of materials weighing up to 50 pounds. Candidate needs to be able to crawl under desks, and use a ladder. Frequent pushing of equipment carts for short to long distances.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform essential duties.
Normal office situation.
EFW is an Equal Opportunity Employer, Minorities/Female/Disabled/Veteran.
Auto-ApplySupportive Services Specialist - HomeLink - new
Technical support representative job in Richmond, VA
A career at SupportWorks Housing, Virginia Supportive Housing is a choice. We are here because we are driven to make a difference. We serve our most vulnerable neighbors by removing the barriers that have prevented them from maintaining stable housing, health, and wellness. We meet people where they are and treat them with dignity and respect. We support them through their unique challenges and traumas resulting from homelessness, substance abuse, and mental health issues. We give them support even when they don't know they need it. We don't give up.
This work can be hard, but the impact is real. If you are committed, caring and resilient and looking to make a difference, a career at SupportWorks is for you.
The Role: Supportive Services Specialist, HomeLink
What You'll Do: You'll work with the team to serve our clients: low income and disabled adults who may be experiencing homelessness and repeated incarcerations. Provide case management expertise such as assessments, treatment planning, supportive counseling, linking to community resources, monitoring progress, collaboration with other providers, and care coordination. Assist in outreach/engagement activities with clients, families, community providers, landlords and medical personnel. Advocate for clients in court, testify on behalf of the client and/or services, and collaborate with law enforcement, public defenders, DSS and departments of corrections. Maintain client contact and files, treatment plans, progress notes, and discharge summaries.
What You'll Bring to SupportWorks:
Preferred: A Bachelor's degree in human services and one+ year of experience in the field of direct services with adults with low-income, physical disabilities, behavioral health and developmental disorders, and/or history of homelessness and incarcerations; OR a Bachelor's degree in an area other than human services and five+ years case management experience in the field
Knowledge of homeless and offender population and appropriate community resources, especially entitlement and housing resources
SOAR certification and experience strongly preferred, and CPR/First Aid Certification
Knowledge of mental illness, substance abuse disorders, community resources, medication management, and recovery concepts
Excellent computer skills including use of Microsoft Office Word and Excel
Prior experience in a human services environment supported by grants; knowledge of electronic health records/data management and Medicaid billing helpful
Valid VA Driver's license and reliable transportation - you'll travel approximately 10% of the time
What We Offer: A comprehensive benefits package that includes medical, dental and vision plans starting after one month of employment. Short term/long term disability and life insurance at no cost, plus voluntary life insurance. An Employee Assistance Plan (EAP) and a 403b retirement plan with a company match. A generous PTO plan including vacation, sick and personal days, and 13 paid holidays!
SupportWorks conducts pre-employment drug testing, criminal background and reference checking on all applicants hired.
IT Support Technician 2026
Technical support representative job in Richmond, VA
Responsibilities
Allan Myers is seeking an IT Support Technician to deliver IT support to our users in the office and in the field. As a Senior Support Technician, you will gain extensive exposure to all facets of Allan Myers' IT Department, laying a strong foundation in systems, processes, and administration. We are looking for a candidate with proficiency in information systems, data analysis, and a strength for creating strong team relationships.
Responsibilities:
Provide end user support via phone and in person, assisting users in resolution of questions and issues related to computers, mobile devices, and printers as well as core field applications including mobile applications and computer applications for Construction and Materials operations.
Effectively assess user reported issues for urgency and business or user impact.
Perform basic system diagnostics and troubleshooting on computers, tablets, phones, and printers to assist users with performance or connectivity issues.
Configure mobile devices and computers for deployment to new users and perform device swaps for existing users.
Shadow other IT staff during site visits and interact directly with Shared Services, Construction, and Materials personnel to gain an understanding of how technology is used in those areas of the business.
Assist on new technology roll out projects, data analytics projects, or large-scale device deployment projects as assigned.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualifications
Associate's or bachelor's degree in Management Information Systems, Business Administration or Civil Engineering with a technology interest, or related fields.
Proficiency with standard office applications such as email, word processing, and spreadsheets.
Proficiency with maintaining Apple iOS and Microsoft Windows devices.
Must possess strong written and verbal communication skills.
Must be detail-oriented, punctual, and work well within a team.
The IT Senior Support Technician will work from a regional IT office and will travel to other Allan Myers offices, materials plants, and job site offices as assigned. Typical work environment is moderate noise level.
Requires daily travel/commute to the office and work sites. Travel throughout the company footprint as needed. Overnight stays may be required.
Overview
cursor
Our Company Does Work That Matters
Allan Myers is the largest heavy civil construction and materials production contractor in the mid-Atlantic. We build infrastructure: the highways and bridges that connect cities and towns, the public water and wastewater systems that provide clean water to your home and keep our streams clean. We take pride in meeting the highest quality standards because it ensures our work will have a long-lasting positive impact on the community. When you get home safe each night, you know that what you did that day matters.
At Allan Myers, you are part of a team dedicated to making things better, including your career. We pay well and provide generous benefits. We offer extensive training and promote from within. If you have the drive, we will help you build a career in the thriving construction industry and reach your full potential.
Allan Myers is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability, protected veteran status or other characteristics protected by law.
Auto-ApplySupport Technician
Technical support representative job in Richmond, VA
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times.
NITTY GRITTY DETAILS:
Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway.
Assists Guests by repairing and maintaining amusements equipment in a timely manner.
Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas.
Assists the Guest with all requests and answers questions as needed and makes recommendations.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Responsible for stocking, displaying, and securing merchandise in all storage areas.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists in daily maintenance and organization of tech room and storage areas.
Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management.
Assists with general store maintenance as directed by management.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be friendly and able to smile a lot while working days, nights and/or weekends as required.
Technical and/or electrical skills preferred, but not required.
Must demonstrate ability to clearly communicate with Guests and other Team Members.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work off an extension ladder.
Work in noisy, fast paced environment with distracting conditions.
Move about facility and stand for long periods of time.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $12 - $17 per hour
Salary Range:
12
-
17
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyIT Asset Management Technician
Technical support representative job in Richmond, VA
Title: IT Asset Management Technician
State Role Title: Info Technology Specialist I
Hiring Range: $56,812 - $68,000
Pay Band: 4
Recruitment Type: General Public - G
Job Duties
The Virginia Department of Health is currently seeking two IT Asset Management Technicians to join our Office of Information Management. This role is responsible for coordinating and fulfilling hardware and software requests, managing procurement and deployment activities, and ensuring accurate documentation of all assets in ServiceNow. The specialist will assist with equipment staging, recovery, and decommissioning, as well as conduct regular inventory checks to maintain data accuracy and compliance with VDH, VITA, and vendor licensing requirements. Additionally, this position plays a key role in supporting service requests, maintaining the central storeroom, and providing audit-ready asset records.
Some of the key job responsibilities are as follows:
• Coordinate and fulfill IT hardware and software requests in line with established SLAs.
• Manage the full asset lifecycle: procurement, deployment, recovery, and decommissioning.
• Maintain accurate documentation and tracking of requests and refresh activities in ServiceNow.
• Prepare and stage equipment for deployment; verify returned equipment and update records.
• Resolve IT training-related support tickets; track metrics (ticket volume, resolution time, satisfaction).
• Author knowledge base articles to streamline processes and support self-service.
• Conduct regular inventory checks, reconciliations, and maintain storeroom organization/security.
• Support audits by providing accurate asset data and ensuring compliance with VDH, VITA, and vendor licensing.
• Process provisioning requests for hardware/software, including license assignment and deployment.
• Collaborate with IT Asset Manager on escalations, vendor coordination, and contract compliance.
• Track asset-related costs, review vendor quotes/invoices, and identify cost-saving opportunities.
• Document procedures, recommend improvements, and stay current with industry trends.
• Provide support for special projects, emergency deployments, and other duties as required.
Minimum Qualifications
• Experience supporting IT asset lifecycle activities, including deployment, tracking, recovery, and decommissioning of hardware and software.
• Ability to accurately maintain asset records and inventory data using asset management platforms such as ServiceNow.
• Familiarity with VITA policies and procedures related to IT asset handling and compliance.
• Proficiency in Microsoft 365 applications, including Outlook, Excel, and Teams, for communication, documentation, and reporting.
• Strong organizational skills with the ability to manage storerooms, track inventory levels, and prepare equipment for deployment.
• Ability to fulfill hardware and software requests in a timely manner while adhering to service level agreements (SLAs).
• Knowledge of PC refresh processes, including imaging, staging, deployment, and return of devices.
• Strong attention to detail and accuracy in data entry, labeling, and documentation of IT assets.
• Ability to work collaboratively with IT staff, vendors, and end-users to support asset-related needs across multiple locations.
• Effective verbal and written communication skills for documenting procedures and interacting with stakeholders.
Additional Considerations
• Experience in supporting a Commonwealth of Virginia Executive Branch Agency
• Knowledge and Experience working with Virginia Information Technologies Agency
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
VDH accepts only on-line applications. Faxed, mailed, or e-mailed applications will not be considered. Applications are accepted until 11:55 p.m. on the job closing date. Applications and/or resumes should include relevant work history which indicates your qualifications for this position. Supplemental questions are encouraged to be answered in a comprehensive manner and reference any pertinent knowledge, skills, and abilities as well as any previous experience that relates to the position.
Employment is contingent upon satisfactory results of a state and federal criminal history background check and the Department of Social Service's Child Abuse and Neglect Central Registry check, U.S. HHSIG Exclusion List check, employment reference check and E-Verify. Other financial, credit, driving, background checks or completion of Statement of Economic Interests may be required for certain positions.
It is the policy of the Commonwealth and VDH that all aspects of human resource management be conducted without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy, childbirth, or related medical conditions. VDH employees have a shared Code of Ethics, which can be found in the bottom banner of our website: *********************
If you have been affected by DHRM Policy 1.30 layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card), you must submit the card before the closing date for this position. The Card may be submitted with the state application as an attachment.
As a V3 (Virginia Values Veterans) employer VDH Welcomes Veterans to apply!
Contact Information
Name: Rose Sandra Bose
Phone: ************
Email: **************************
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at ************.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
Customer Support Representative
Technical support representative job in Richmond, VA
The ideal candidate will be responsible for assiting customers in a busy call center environment and being able to determine the nature of the call and directing accordingly. Duties may include but not limited to: Processing the complaints Filing requests for customers and distribution centers
Tracking shipments and orders
Preparing reports
Various administrative duties: distributing mail, filing, faxing, processing forms, auditing documents, and data input
***This position requires candidates with a great work ethic and a great attendance record.***
Qualifications
3+ years experience in the customer service field
Previous administrative and/or call center experience is a major plus
Additional Information
Shift: Monday-Friday, any time between 7:00AM-7:30PM
Pay Rate: $10.00
Shared Services Technical Support Engineer
Technical support representative job in Glen Allen, VA
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
We are looking for someone with both general desktop experience and customer software experience. In our experience, the candidates with the general desktop experience just don't have the acumen to take on custom, complex applications, or data issues.
Essential Responsibilities:
• Work with the functional engineering team in EU to grow domain expertise and become USCAN subject matter expert.
• Support USCAN project managers by performing system sweeps on install base and applying patches or plug-ins as needed.
• Act as a level 2 response service engineer as needed to resolve customer issues, including application errors, alerts, etc.
• Proactively monitor customer databases and resolve /communicate issues.
Desired Qualifications:
• Experience in providing remote technical support to external and internal customers
Qualifications
Required Qualifications:
• Bachelor degree in Electronics, Computer Science, Information Technology, Biomedical or Associates degree and 4 years of related industry experience
• Demonstrated strong networking skills, including understanding of OSI model, TCP/IP, Routing Concepts
• Knowledge of Win Server, UNIX and SQL.
• Knowledge of SQLServer and MySQL
• Strong customer interaction skills and customer focus
• Excellent communications and interpersonal skills, demonstrated ability to effectively interface with cross-functional teams and customers when needed.
• Experience managing and resolving customer requests through formal service ticket program such as ServiceNow
• Experience with applications Excel and Tableau
Additional Information
If you are interested and want to apply, Please contact:
Ujjwal Mane
************
****************************
Easy ApplyPlant IT Technician
Technical support representative job in Meadowbrook, VA
Lead Local IT Support. Drive Plant Success. Grow Your Career. At Clarios, we power progress. As a global leader in advanced energy storage solutions, we believe operational excellence starts with strong, hands-on IT support at the plant level.
The Plant IT Technician is responsible for installing and supporting the IT hardware, software, and network infrastructure at the Meadowbrook (Holland, MI) manufacturing facility. The position is primarily based in Holland, MI but will require occasional travel to support the Ft. Wayne site. The Plant IT Technician reports directly to the USCAN Plant Systems East Team Lead with a dotted line relationship to the local plant management teams.
We proudly welcome military veterans to apply. Your leadership, technical expertise, and operational discipline are highly valued at Clarios.
How You'll Do It:
Triage IT hardware, software, and network issues in an office and on the manufacturing plant floor
• Configure and deploy IT hardware equipment in an office environment, such as printers, conference phones, conferencing systems, while following hardware and software standards
• Configure and deploy IT equipment on the plant floor, such as Zebras, Satōs, PCs, thin clients, scan guns, radio frequency (RF) devices, and payroll clocks
• Wear plant personal protective equipment (PPE) while on the plant floor and follow safety equipment programs according to company standards
• Facilitate the full PCLM process
• Maintain security, appearance, and organization of the server room
• Manage SLAs and resolve incidents in ServiceNow
• Be the on-site contact for service providers if needed
• Primary interface of communication to Plant Management regarding WAN/LAN outages for infrastructure maintenance and planned hardware / software deployments
• Partner across local departments-Engineering, HR, Maintenance-to advise on deployments and execute projects
• Engage with the USCAN Plant Systems Team to execute projects across the region
• Make recommendations to the USCAN Plant Systems Team when IT hardware and/or software upgrades are required and assist with quotes for procurement through approved vendors
• Ensure new IT hardware serial numbers are recorded and included under existing maintenance contracts
• Regularly spend portions of the day on the plant floor and occasionally lift parcels up to 40 pounds
• Travel may be required (approximately 10%) .
What We Look For:
Required:
Bachelor's degree plus 1+ year of professional IT technical support experience; OR a 2-year degree plus 2+ years of experience; OR 4 years of relevant combined education and experience.
Hands-on experience supporting PCs, printers, thin clients, scan guns, RF devices, and troubleshooting IT hardware and software.
Strong understanding of PCs, software installation, reimaging, Intune Active Directory (AD), and Azure environments.
Ability to be on-call to resolve urgent IT issues outside of normal business hours.
Preferred:
Relevant certifications such as A+, Network+, Security+, MCSE, or CCNA.
Knowledge of networking and administration concepts, including Access Points, Switches, VOIP, TCP/IP, DHCP, and DNS.
Familiarity with ServiceNow, Microsoft Intune, Active Directory, and Azure environments.
Veterans:
Military candidates with IT, cyber, communications, or systems administration backgrounds are strongly encouraged to apply. Your leadership, technical skills, and operational discipline are highly valued at Clarios.
What you get:
Medical, dental and vision care coverage and a 401(k) savings plan with company matching - all starting on date of hire
Tuition reimbursement, perks, and discounts
Parental and caregiver leave programs
All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
Global market strength and worldwide market share leadership
HQ location earns LEED certification for sustainability plus a full-service cafeteria and workout facility
Clarios has been recogizned as one of 2024's Most Ethical Companies by Ethisphere. This prestigious recognition marks the second consecutive year Clarios has received this distinction.
Who we are:
Clarios is the force behind the world's most recognizable car battery brands, powering vehicles from leading automakers like Ford, General Motors, Toyota, Honda, and Nissan. With 18,000 employees worldwide, we develop, manufacture, and distribute energy storage solutions while recovering, recycling, and reusing up to 99% of battery materials-setting the standard for sustainability in our industry. At Clarios, we're not just making batteries; we're shaping the future of sustainable transportation. Join our mission to innovate, push boundaries, and make a real impact. Discover your potential at Clarios-where your power meets endless possibilities.
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please apply. Diversity of experience and skills combined with passion is key to challenging the status quo. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process by emailing Special.Accommodations@Clarios.com. We are an Equal Opportunity Employer and value diversity in our teams in terms of work experience, area of expertise, gender, ethnicity, and all other characteristics protected by laws in the countries where we operate. For more information on our commitment to sustainability, diversity, and equal opportunity, please read our latest report. We want you to know your rights because EEO is the law.
A Note to Job Applicants: please be aware of scams being perpetrated through the Internet and social media platforms. Clarios will never require a job applicant to pay money as part of the application or hiring process.
To all recruitment agencies: Clarios does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Clarios employees or any other company location. Clarios is not responsible for any fees related to unsolicited resumes/CVs.
Auto-ApplyTechnical support
Technical support representative job in Richmond, VA
Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients
We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemas and unconventional channels to provide one-stop solutions for all your workforce needs.
our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients.
We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees.
Description:
· ABC Tech Support 3
· *In Person Only*
· *local candidates strongly preferred
· *ALL candidates MUST be able to attend a personal interview, NO phone interviews, NO Skype, NO exceptions
Job Description
This position will provides end user technical support for both software and hardware.. Also, provide maintenance, implementation staging, reference documentation, production problem analysis, and technical support. Provides hands on user support for complex issues related to software and hardware.
Experience and Skills
· 3 to 5 years experience Tier II support in Information Technology Services
· Experienced in analysis and problem resolution of automated systems in a multi-tiered environment. Basic knowledge and hands on experience trouble shooting and fixing IT hardware.
Skills and Abilities:
· SQL
· PLSQL
· Business Objects Enterprise
· Crystal Reports
· Footprints
· ITIL
· Strong analytical, interpersonal and written/verbal communication skills
· Sound problem resolution, judgment and decision-making skills
· MS Office Proficiency (Word, Excel,)
· Ability to demonstrate creative thinking
· Ability to develop relationships
· Ability to analyze complex processes and understand architectural issues as well as review and test automated systems.
· Ability to communicate well and work independently with minimum supervision.
· Strong willingness to learn new technologies, dive into challenges and take direction
· Ability in problem analysis and resolution.
Preferred Qualifications
· Graduation from a college or university with course work in information systems or computer science; from a community college or equivalent with course work in information systems or computer programming. Associated degree or higher is desired.
· ITIL certification
Qualifications
Personal Computer Hardware Knowledge
Software installs and troubleshooting knowledge and experience
Tier 2 and Tier 3 Help Desk experience
Crystal Reports, SQL, MS Office Suite,
College graduate with degree in IT or related field
ITIL certified
Ability to work independently with minimum supervision.
Strong analytical, interpersonal and written/verbal communication skills Sound problem resolution, judgment and decision-making skills
Hands on experience supporting end user hardware and software problems at an advanced level.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
Technical support representative job in Richmond, VA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military