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Technical support representative jobs in Rochester, MN

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  • Summer Surgical Tech Intern

    Mayo Clinic 4.8company rating

    Technical support representative job in Rochester, MN

    Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. Benefits Highlights Medical: Multiple plan options. Dental: Delta Dental or reimbursement account for flexible coverage. Vision: Affordable plan with national network. Pre-Tax Savings: HSA and FSAs for eligible expenses. Retirement: Competitive retirement package to secure your future. Responsibilities The Student Surgical Technologist Intern provides direct and indirect patient care under the direct supervision of a registered nurse in the appropriate setting across the continuum of care. They communicate with the surgical staff about instrumentation, surgical procedures, and sterility. The student surgical technologist intern is able to scrub alongside a certified surgical technologist. This experience is intended for students who will graduate from a CAAHEP or ABHES accredited surgical technology program within the next academic year. The Association of Surgical Technologists (AST) responsibilities and Code of Ethics provide a basis for practice. Summer ST Experience (June 1 - August 7, 2026) Rochester, MN site only Objectives: Apply the principles of aseptic technique while in the sterile role. Further develop the practical skills required to work as a competent surgical technologist in the perioperative environment. Attain the professional skills of interpersonal communication with all patients and interdisciplinary health care team members. Applications must be received by February 13, 2026. Qualifications Qualifications: Student must be in good standing in a CAAHEP or ABHES accredited surgical technology program, having completed a minimum of one-semester of surgical technology program curriculum. Student must possess basic knowledge and hands-on skills related to aseptic surgical techniques used in the preparation of instrumentation, supplies, and equipment for various surgical procedures. Basic Life Support (BLS) certification required from American Red Cross or American Heart Association and must not expire during internship. Candidates must be able to work from June 1, 2026, through August 7, 2026. Additional Qualifications: Strong preference for at least 100 clinical hours by internship start date. Adapts to unpredictable situations within the perioperative setting. Proven ability to communicate with a variety of people in a direct, empathetic, and articulate manner. Comprehensive understanding of surgical processes and procedures preferred. Applications must be received by February 13, 2026. Application Must Include: BLS/CPR certification RESUME. The resume (can be longer than one page) should highlight the following: educational background (degree and anticipated graduation date), cumulative GPA, paid employment history, awards/honors, and volunteer activities including community involvement, committee involvement, student nurse association, and/or professional organizations. TRANSCRIPTS are required. Transcripts can be unofficial or official scanned and uploaded to documents. Please make sure your name is somewhere on the document. SURGICAL INTEREST AREAS. Create a one-page word document numbered 1-10, using the below list of specialty options and place each area next to your preference number. Number 1 being your highest preference. Include any additional comments that would assist us in determining your preferred areas. Neurology TCGS Cardiac Vascular Thoracic Orthopedics Gynecology Ear, Nose, Throat Urology Transplant Plastics Please upload each document to your application. License or Certification: Basic Life Support (BLS) for Healthcare Providers certification required from American Red Cross or American Heart Association and must not expire during internship. Exemption Status Nonexempt Compensation Detail This position has a predetermined rate of $22.65 per hour. Benefits Eligible No Schedule Full Time Hours/Pay Period 80 Schedule Details Monday-Friday, Days, Occasional evening shifts Weekend Schedule No weekends International Assignment No Site Description Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. Equal Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. Recruiter Heather Miller
    $22.7 hourly 13d ago
  • IT Intern

    Treasure Island Resort & Casino 4.1company rating

    Technical support representative job in Northfield, MN

    . Pay Rate: $14.25/hour ESSENTIAL DUTIES AND RESPONSIBILITIES Perform day-to-day tasks to support assigned area with meeting business needs while satisfying internship requirements Complete special projects to support assigned area with meeting business needs while satisfying internship requirements Provide accurate and consistent support in assigned department Log, troubleshoot, diagnose, assign track and follow up on Help Desk calls and requests Facilitate the problem solving process between the end user and IT staff in order to expedient problem resolution Escalate issues as appropriate Provide end user support of hardware and software systems Maintain, review and update department documentation, problem and solution documentation and procedures and processes Maintain files for IT service requests Ensure proper protocols are followed for all submitted requests Track application and system documentation as well as training materials Monitor the Help Desk ticketing system and ensure all work orders are assigned, updated and handled according to Help Desk procedures Manage assigned applications (at multiple Treasure Island and Prairie Island locations) including installation, implementation, documentation, maintaining, supporting and troubleshooting Conduct testing on systems and document results Collaborate with other IT staff and vendors to provide support Create, monitor and process user requests following established procedures Assist and mentor help desk staff and ensure help desk coverage Assist in troubleshooting spreadsheets, databases and other office productivity tools Administer and maintain Active Directory (AD, GPOs, OUs, DCs), Exchange, SCCM, DNS and DHCP Perform server administration tasks, including user/group administration, security permissions, group policies, print services, research event log warnings and errors and resource monitoring ensuring system architecture components work together seamlessly Assist Network Team in supporting and maintaining of the network infrastructure Install and upgrade computer components and software, manage virtual servers and integrate automation processes Configure and install various network devices and services (i.e. routers, switches, firewalls, VPN, Wireless) Specify hardware, software, topologies, communications standards and transmission media for the business goals of the organization Manage Data Center, including power and environmental requirements Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs * Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements. KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Knowledge and Certification Required: High School Diploma/GED or equivalent experience Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed Preferred: Previous guest service experience Skills Required: Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Excellent verbal and interpersonal communication skills Excellent problem solving skills Abilities Required: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to manage projects in a timely and efficient manner Ability to independently complete multiple tasks in a professional manner Ability to serve both internal and external customers REQUIRED TRAINING Treasure Island guest service training Any position-related training as determined by division director PHYSICAL DEMANDS Must be able to walk and / or stand for long periods throughout the day Must have a good sense of balance, and be able to bend, kneel and stoop Must have the ability to independently lift up to 25 pounds on a frequent basis Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals High volume direct public contact
    $14.3 hourly 3d ago
  • STUDENT: IT Support Associate/IT

    University of Northwestern St. Paul 4.0company rating

    Technical support representative job in Minnesota City, MN

    Title: STUDENT: IT Support Associate/IT VP Area: VP - CFO Department: Information Technology $13.00 per hour Who We Are: Northwestern is a faith-driven community, UNWavering in our Christ-centered principles and identity as those who profess faith in Jesus. Rooted in the unshakable foundation of God's Word and our calling to impact His world, our mission and vision flow from these core values, expressed through Christ-centered higher education at the University of Northwestern - St. Paul and through gospel outreach and faithfulness with Northwestern Media. Position Summary: To deliver front-line technical assistance to faculty, staff, and students by troubleshooting basic technology issues, resolving common hardware and software problems, and escalating more complex concerns to full-time IT staff when necessary. Key Responsibilities: * Provide a high level of customer service to staff, faculty, students, and outside customers * Troubleshoot and resolve computer hardware/software issues in a timely manner over the phone, in person, or using a remote-control application * Utilize various software tools and application to resolve end-user issues * Create and update knowledgebase articles * Assist with technology-related questions and issue * Assist with sound and video as needed * Perform other duties as requested or assigned. Because our community is a significant part of our mission and the development of our students and listeners, all employees serve as ministers of the gospel of Jesus Christ by actively partnering with the University to disciple students as they grow intellectually and spiritually, and with Northwestern Media to lead people to Christ and nurture believers to maturity in their faith. Qualifications: * Able to interact with a variety of individuals in a professional, tactful and courteous manner * Have strong phone and customer service skills * Strong technical and troubleshooting skills with Windows and Mac operating systems * Desire to learn more about technology * Maintain a growing, personal relationship with Jesus Christ, reflect His character in all interactions, and faithfully uphold and embrace Northwestern's mission, Doctrinal Statement and Declaration of Christian Community Key Skills: * Independent & Teamwork: Capable of working both independently and collaboratively, with minimal supervision. * Confidentiality: Maintains discretion and handles sensitive information appropriately. * Organizational Skills: Strong time management and problem-solving abilities; able to prioritize and meet deadlines with attention to detail. * Technical Proficiency: Advanced computer skills, including Microsoft Office and related software. * Written & Verbal Communication: Strong writing, editing, proofreading, and verbal communication skills. * Flexibility: Willingness to work occasional evenings as needed. * Punctuality & Initiative: Prompt, self-motivated, and able to thrive in a fast-paced, evolving environment with shifting responsibilities. * Background Check: Must pass initial background check as a condition of employment. Work Environment: The work environment involves working for a suburban, Christian university or Christian owned and operated radio station alongside those with a demonstrated commitment and personal relationship with Jesus Christ, a commitment to the mission and values of Northwestern, and an agreement to abide by all Northwestern policies. All applicants must be authorized to work for any employer in the United States as we are unable to sponsor or take over sponsorship of an employment visa. frame-loader#show Progress clinch:authenticated@document->frame-loader#reload" id="turbo_frame_page_block_af0c1e276cdf6efed88e9528a4a87515" src="/pages/5b841ca960ee0a8ddc4ec0f0a6c513ba/blocks/af0c1e276cdf6efed88e9528a4a87515?job_uid=33ce47f1fa17a60744a**********dfb&postfix=1_1">
    $13 hourly 9d ago
  • Computer Field Tech Position-Rochester MN

    BC Tech Pro 4.2company rating

    Technical support representative job in Rochester, MN

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
    $35 hourly 52d ago
  • Technology Specialist - District Wide

    Byron Public Schools 3.6company rating

    Technical support representative job in Byron, MN

    Technology/Technology Specialist II Date Available: 01/05/2026 Additional Information: Show/Hide Date of Availability: 01/05/2026 Date of Availability: January 5, 2026 Date Closing: Until Filled Full time Year Round Position We are looking for an innovative, enthusiastic, technology support specialist who enjoys working with children and adults and has a passion for technology to join Byron Public School's team! This position is a full time, year round position working 40 hours a week. This position will require travel between school buildings based on needs. Please apply on the district's website or visiting ***************************************************************************** Any questions please contact Jen Hegna, Director of Information and Learning Technology, *************************. Qualifications * High school diploma * Solid, independent and collaborative work ethic * Two years computer related experience and competencies preferred * Possess good, professional, personable communication skills * Ability to understand and communicate technical issues and solutions in a non-technical manner * Excellent time management skills and ability to work on multiple projects at one time Hourly wage is $21.75 - $28.25 depending on experience. Benefit information can be found in the support staff agreement. Job Goal: The primary responsibility shall be to provide technology support to district staff and students to assist them in meeting their educational goals.
    $21.8-28.3 hourly Easy Apply 9d ago
  • Technical Support

    Computech Corporation 4.3company rating

    Technical support representative job in Rochester, MN

    Site Survey's (LAN/WAN) Data Cabling Loading of a supplied configuration Basic rack and stack installation of Cisco IPT equipment that doesn't include onsite staging Capable of Tone & Tag and punchdown and demarc extensions Installation of LAN/WAN Network Equipment (routers, switches, etc.) Data Cable test results (if required) Deliverables such as digital pictures (if requested) Smarthands Testing and Turn Up of Equipment installed Assisting with Cisco Unified Communications Equipment Installation - preconfigured equipment only Assist with Cisco and Aruba Wireless Equipment Installation- preconfigured equipment only Excellent communication skills
    $31k-40k yearly est. 8h ago
  • Youth Support Professional - 1st shift, PT

    Nexus Family Healing 4.4company rating

    Technical support representative job in Rochester, MN

    Job DescriptionDescription: Nexus Family Healing is actively hiring mental health Youth Support Professionals for the Southeast Regional Crisis Center (SERCC) in Rochester, MN! In this role, you will support and reinforce the therapeutic treatment plan of clients by providing guidance, assistance, and direction to clients in their daily living activities and scheduled therapeutic activities. This is an exciting opportunity for an individual who is passionate about mission-driven work while aligning communities and regional partners to provide the right kind of care for individuals experiencing mental health crises across southeast Minnesota. At Nexus Family Healing, we embrace diversity, promote equity, and foster inclusion. As a national mental health organization, we serve a diverse group of youth and families, and we strive for our workforce to support and represent that diversity. Schedule & Pay: 1st shift, 3pm-11:30pm, rotating weekends $19.00 per hour Part time, 20 hours per week Onsite in Rochester, MN Nexus' Comprehensive Benefits Include: Four weeks paid time off (PTO) in the first year of employment Multiple options for health insurance coverage No-cost life insurance Short/long-term disability insurance 401k match NEW - Talkspace Therapy Benefit for the whole family NEW - Hinge Health Benefit for the whole family NEW - Carrot Fertility Benefit Tuition assistance and training opportunities Advancement pathways and internal promotion And much more! Responsibilities: Provide mentorship and supervision of client daily activities and behavior according to established guidelines and procedures. Participate with coworkers as a team on implementation of treatment plans and therapeutic services. Demonstrate an acceptance and respectfulness toward diversity concerning commonalities and differences such as gender, race, age, culture, ethnicity, class, religion, disability and gender identity. Ensure client safety and collaborate with coworkers to maintain an environment that is positive, respectful, clean and therapeutic. Plan and participate in client activities. Remain cognizant of individual client phases, privileges, restrictions and adapt interactions accordingly. Ensure compliance with all safety policies and procedures involving living areas, buildings, campus grounds and while attending off-campus activities. Work effectively with clients' families/support networks to reinforce positive family partnerships; Follows established protocols in the use of family engagement and involvement techniques. Maintain appropriate boundaries in all interaction and contact with clients. Recognize and value cultural differences in all aspects of work and service delivery. Requirements: Required Qualifications: High School diploma or GED required. Minimum 21 years of age. Valid Driver's License Must meet state regulating agency and Corporate driving requirements. Must have the ability to build strong relationships with diverse individuals or communities and understand their unique needs and challenges. Must be open to meeting the cultural needs of individuals or communities, considering factors such as language, traditions, and values. At Nexus Family Healing, our voices and actions are focused on recognizing, affirming and respecting people of every race, ethnic background, socio-economic status, sexual orientation, gender expression and faith. Our ICARE Values: Innovation: Leading the way and implementing creative, cutting-edge ideas and approaches Compassion: Listening, honoring differences, and showing respect, kindness, empathy care, and concern Agility: Exhibiting flexibility and adapting quickly Responsiveness: Being quick, positive, and accurate Excellence: Demonstrating quality results that surpass ordinary standards APPLY TODAY TO BE CONTACTED BY OUR RECRUITING TEAM! When you work at Nexus, you have the opportunity to change lives - including your own! Keywords: “Trauma-Informed Care”, “Residential Treatment”, “Direct Care Professional”, “Direct support”, “Youth Support Professional”, “Mental Health”, “Children's Mental Health”, “Social Work”, “Social Services" “Psychology”, "Overnight Shift" "Youth Care" "Counseling" "Community" "QMHA", "QMHP", "social justice", "LGBTQ safe", "mission-driven", “caring career", "behavioral health” #LI-Onsite
    $19 hourly 22d ago
  • Service Specialist - Executive Health Desk

    Mayo Healthcare 4.0company rating

    Technical support representative job in Rochester, MN

    The Service Specialist- Operations serves as an ambassador of the practice and interacts with a variety of individuals via telephone, website, email and in person. Service Specialist is responsible for responding to patient inquiries, actively promoting services, scheduling appointments, patient registration, check-in/check-out, rooming, desk/clerical functions, and supporting patient needs. Actively serves as a direct contact or resource to patients and guests. This position will require the ability to participate in an on-call rotation. Responsible for organizing, assembling, and arranging resources to address patient inquiries, solving problems, and responding to immediate operational issues as they arise. Performs service recovery when needed and escalates patient concerns appropriately. Responsible for understanding and promoting Operations and assisting patients with establishing an ongoing relationship with Mayo Clinic. May function as an International Service Specialist or general Service Specialist. Mayo Clinic will not sponsor or transfer visas for this position including F1 OPT STEM. Successful completion of an associate degree and 3 years of customer service experience required such as administrative, physician's office, appointment scheduler or service industry OR Successful completion of a college diploma program and 4 years of customer service experience required, such as administrative, physician's office, appointment scheduler or service industry. Candidates must attach a full listing of education completed beyond High School Diploma/GED. Include the name of program and if this was a certificate, diploma, associate's degree, bachelor's degree etc. Experience in a Desk Operations Specialist or Patient Appointment Service Specialist role is preferred. Fluency in Arabic and/or another language used frequently by Mayo patients is preferred for Service Specialist functioning in International Center. Must be able to work independently, have strong organizational skills, be able to handle multiple demands simultaneously and possess good attention to detail. Excels in both written and verbal communication. Demonstrated computer experience with advanced proficiency in Microsoft Office, including Microsoft Word and Excel. Experience with patient scheduling, registration systems, and customer relationship management system is highly desirable. Demonstrated analytical and problem-solving skills. Ability to work independently as well as in a team, multi-task and prioritize work load. Must possess superior interpersonal and customer service skills which contribute to a cooperative and productive atmosphere and patient experience. Conveys an impression which reflects favorably upon Operations. Must be flexible as well as easily adapt to a changing work environment which will require ongoing maintenance of job-related skills/activities. Previous Mayo Clinic experience strongly preferred.
    $32k-39k yearly est. Auto-Apply 26d ago
  • Associate Bioproduction Technologist

    Vyriad

    Technical support representative job in Rochester, MN

    Salary range: $46,000-$59,000 Full time, Exempt The Associate Bioproduction Technologist will participate in and support manufacturing of Vyriad's oncolytic viruses and other biologics for clinical trials. The Associate Bioproduction Technologist will support manufacturing operations by ensuring readiness of equipment and supplies, perform all aspects of upstream cell culture manufacturing using aseptic processing, reviews, edits, completes, and revises batch records, and SOPs in accordance with cGMP standards. The Associate Bioproduction Technologist will also assist with equipment and process validations, training of team members, and performing in process sampling for QC testing. Supervisory Responsibilities None Duties and Responsibilities * Performs all aspects of cGMP manufacturing of clinical-grade viruses and viral vectors following established SOPs. * Performs preclinical grade viral vector production, scale-up, and process development. * Reviews, edits, completes and revises batch records, worksheets, and SOPs in accordance with Good Document practices. * Prepares reagents and ensures inventory for the manufacture of clinical and preclinical viral vectors. * Performs set up, dismantling, and maintenance of equipment and ensures equipment is ready for production operations. * Performs manufacturing level maintenance on equipment. * Maintains manufacturing equipment and records. * Assists with facility cleaning, changeover, and staging of materials. * Collaborates closely with the Process Development, Quality Control, and Quality Assurance teams. * Performs additional duties as assigned. Education Requirements * Degree (Bachelors) in Biology, Scientific, Engineering, or Healthcare subject area. Required Skills and/or Qualifications * Prior laboratory experience in research and aseptic cell culture techniques desirable. * Ability to apply scientific principles utilized to solve operational, as well as routine production tasks. * Excellent documentation skills including comprehension, review and establishing Batch Production Records, SOPs, deviations, and summary reports. Physical Requirements * Prolonged periods of sitting at a desk and working on a computer. Benefits * Group Healthcare Plan, including company paid dental and vision. * Short- and long-term disability, life and AD&G insurance. * Simple IRA with employer match * Educational assistance program * Holiday and PTO
    $46k-59k yearly 11d ago
  • IT Lab Tech - Power Card Apprentice

    IBM 4.7company rating

    Technical support representative job in Rochester, MN

    **Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk **Your role and responsibilities** As an Electronics Engineering Technician Apprentice at IBM, you will work in any one of the following: * Power Card Lab Tech You will have the opportunity to apply your knowledge and experience using the latest tools and technologies to support IBM processors, storage or other semiconductor hardware. Throughout your apprenticeship, you will work closely with experienced engineers, technicians and other mentors in a laboratory or test floor environment to create and execute test or physical characterization plans that assess the electrical performance and characteristics against design and functional requirements. Where applicable, you will be taught principles of system analysis, defect identification and repair and/or the basics of a variety of lab safety procedures relevant to the physical preparation of samples for chemical, optical, or electrical characterization. To that end, you will be trained in the use of state-of-the-art tools to test, manipulate and inspect product chips, and work with our engineers to interpret and consolidate the obtained data. What is an Apprenticeship? IBM Apprenticeship Program is an official registered apprenticeship recognized by the Department of Labor (DOL). Every graduate of a Registered Apprenticeship program receives a nationally-recognized credential from the DOL. During the apprenticeship duration, you will be required to complete specific learning hours and on the job training that has been outlined to ensure you are developing the skills and competencies essential to the role. You will be able to learn and grow at your own pace, but we expect most apprentices will complete their learning within 12 months. Once you graduate and receive your certificate from our apprentice program, you will be eligible to apply to available full-time roles at IBM. Who you are An apprenticeship is about learning. We're seeking candidates who have the following requirements, but we know you're just getting your career started, and we're committed to helping you learn and grow. If you've had some experience with data analysis or simply working in a team oriented environment in the past, you're exactly the type of candidate we're looking for. To be successful, you need: * Drive and eagerness to learn * Ability to work independently, and in an efficient and organized manner * Ability to work collaboratively as part of a team * Strong troubleshooting * Some basic knowledge or experience in electrical engineering sciences i.e. Electrical Safety, Electron Theory, AC/DC Basics, Wires and Cables, Computer Electronics, Electrical Testing Equipment What's the experience? As an apprentice, you'll join with other apprentices in a local cohort. You'll go through your first few weeks together, learning about IBM and the skills you'll be attaining throughout your apprenticeship. Then, you'll work with your managers and mentors to progress through your personal skills roadmap, learning and demonstrating new knowledge and competencies through hands-on application with your project teams. This position is not eligible for visa sponsorship. Relocation assistance is not available. **Required technical and professional expertise** * Willingness to complete the requirements of the apprenticeship program * High School Diploma or GED * Some knowledge or experience with any of the following: * Soldering and de-soldering * Electrical Safety * Electron Theory * AC Basics * Computer Electronics * Electrical Testing Equipment (i.e multimeters, oscilloscopes, etc) **Preferred technical and professional experience** * None IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
    $89k-116k yearly est. 9d ago
  • Relief CSR Driver

    Vestis 4.0company rating

    Technical support representative job in Rochester, MN

    Vestis Uniforms and Workplace Supplies provides uniforms and related products to more than 400,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and delivering, Vestis works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional identity. Vestis operates from over 200 locations nationwide. Overview: The Relief Customer Service Representative (Relief CSR) Driver builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very competitive environment and successful Relief Customer Service Representative Drivers must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, Relief Customer Service Representative Drivers strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times. Responsibilities/Essential Functions: Safely operate a company vehicle in designated area to provide products and service to a variety of clients. Verify daily preventative maintenance of vehicle and maintain proper operator documentation Manage daily route independently to ensure accurate and timely delivery of product Loads/unloads product per company policies, procedures, and guidelines Review invoices daily for complete and accurate information and make corrections as needed Meet sales goals and promotes overall route growth to enhance profitability Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. Assists the sales organization with the procurement of additional new business Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers Monitor customer feedback and handle customer issues in a prompt and courteous manner Take responsibility for your personal safety and watch out for the safety of others. Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above. Knowledge/Skills/Abilities: Must be a minimum of 21 years of age Must possess a valid driver's license Must be able to obtain DOT medical certification. Previous experience as a driver preferred Demonstrates interpersonal and communication skills, both written and verbal Must have the ability to work independently with limited supervision No preventable fatal accident while operating a CMV in a lifetime No suspension of driving privileges for moving violations in the past 3 years *Pre-employment DOT physical and federal drug screen are required. Working Environment/Safety Requirements/Physical Requirements: Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location. Fast-paced environment sometimes requiring irregular and long hours. Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance. Must be able to occasionally lift and maneuver 50+ lbs. This position requires bending, squatting, climbing, and reaching. Education: High school degree or equivalent Licenses & Certifications: Valid Driver's License (Not CDL), with minimal points/violations in the last three years. Benefits: Vestis offers a wide array of comprehensive benefit programs and services including medical, dental, vision, and pension. Employees are eligible for 40 hours of vacation after 1 year, 20 hours of floating holidays, and 48 hours paid sick time every year. Employees will also receive 6 paid holidays throughout the calendar year. Compensation: The hourly rate that Vestis reasonably expects to pay for this position is $22.00 Location- 3120 Prow Lane Rochester, MN 55901
    $31k-39k yearly est. 60d+ ago
  • Customer Service Representative - Rochester, MN

    Kedia Corporation

    Technical support representative job in Rochester, MN

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences. AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $31k-40k yearly est. 60d+ ago
  • Customer Service Representative

    Randys Worldwide 4.1company rating

    Technical support representative job in Zumbrota, MN

    Requirements Preferred Education and Experience: High school diploma or equivalent required. Some college coursework is preferred. 1+ year experience in a customer service role for a medium or large size corporation Proficiency using Microsoft Office products including Excel, Outlook, and Word. Experience with Great Plains a plus. Experience with an ERP system Experience with a CRM Knowledge and Personal Attributes: Strong organizational and communication skills, with a team-orientated philosophy, and problem-solving skills. Have extraordinary telephone etiquette and be able to communicate effectively with internal and external customers. Strong attention to detail as well as accurate data entry skills. Ability to prioritize and handle multiple assignments at any given time while maintaining commitment to deadlines. Ability to understand issues and make systematic and rational judgments based on relevant information. Comfortable using the following tools continually: computer, 10 key, telephone, copier, and fax. The ability to multitask is a must.
    $31k-39k yearly est. 18d ago
  • IT Infrastructure & Security Specialist

    High Bar Brands

    Technical support representative job in Owatonna, MN

    Summary/Objective High Bar Brands (HBB), a private equity-owned manufacturing company, is seeking an IT Infrastructure & Security Specialist to support enterprise security operations, vendor coordination, and compliance initiatives while providing hands-on presence at the Owatonna facilities. This is a ground-level opportunity to join a growing IT department with potential for professional growth. The role will play a critical part in reducing reliance on local MSPs, improving vendor accountability, and ensuring audit readiness for ISO 27001 and TISAX. Key ResponsibilitiesInfrastructure & Security Execution Verify Global MSP execution of core controls (patching, endpoint protection, backup validation, monitoring) and maintain audit-ready evidence. Manage endpoint lifecycle including onboarding/offboarding, device provisioning/return, and upgrade/refresh cycles. Build and maintain a device lifecycle roadmap and processes across facilities to ensure predictable refresh cycles and consistent hardware standards. Provide infrastructure support across all sites, with regular onsite presence at Owatonna and coordination with other facilities as needed. Act as the escalation point for issues the Global MSP cannot resolve remotely, helping reduce reliance on local MSPs and ensuring consistent standards. Manage Microsoft 365 user administration (adds, edits, offboarding) and take ownership of licensing - tracking usage, reallocating seats, and driving cost optimization during renewals and enterprise agreement negotiations. Vendor & Issue Coordination Serve as the primary coordination point between IT vendors for infrastructure and security services, including escalation when issues fall between providers. Proactively manage vendor relationships to ensure service quality, documentation accuracy, and alignment with enterprise standards. Validate vendor deliverables (e.g., patch compliance, backup restores) and lead sessions when multiple providers are engaged. Track recurring issues and work with vendors to identify and implement process improvements. Communicate vendor performance, risks, and status updates to the CIO and business stakeholders. Compliance Support Translate compliance requirements into technical tasks and controls and maintain an audit-ready evidence library aligned to both compliance and operational needs. Ensure Global MSP vulnerability scans and remediation activities are completed on schedule, verified for accuracy, and consistently documented. Collect and maintain ISO 27001/TISAX evidence (e.g., patch logs, onboarding/offboarding records, vendor performance reports) and track remediation actions. Required Skills and Abilities Strong knowledge of IT infrastructure, Microsoft 365, and Windows endpoint environments. Experience coordinating with MSPs and managing vendor relationships. Familiarity with cybersecurity principles and control frameworks (e.g., ISO 27001, NIST). Strong documentation and organizational skills to support compliance. Effective troubleshooting, communication, and stakeholder collaboration abilities. Preferred Education and Experience Diploma or degree in Information Technology, Cybersecurity, or Network Administration. Certifications such as CompTIA Security+, Microsoft Certified: Security Administrator, or ISO 27001 Implementer. 3-6 years of experience in IT operations, infrastructure, or cybersecurity roles. Experience supporting compliance initiatives in regulated or audited environments (e.g., manufacturing, ISO/TISAX). Disclaimer Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. AAP/EEO Statement As an equal employment opportunity company, we value the diversity of individuals, ideas, perspectives, insights, and values, and what they bring to the workplace. Applications are welcome from all qualified candidates. regular onsite support at Owatonna facilities, 1-3 days/week; quarterly travel to other facilities may be required
    $68k-93k yearly est. Auto-Apply 60d+ ago
  • Customer Service Rep(01940) - 1201 Gilmore Ave

    Domino's Franchise

    Technical support representative job in Winona, MN

    You got game? You got spring in your step? You want one of the best jobs in the world! And schedules that work with you, not against you? That's right, we live to conquer the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full-time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
    $31k-40k yearly est. 1d ago
  • Seedcare Application Technician

    Advance Services 4.3company rating

    Technical support representative job in Stanton, MN

    Entry level position. Work as a member of the Seedcare Institute Application team by supporting specific large scale application trials for product validation and quality assessment for seed treatments in according with specific internal standards and protocols. Under direction of the Seedcare Application Leads, prepare and develop slurries, perform treating equipment calibration, run treating trials on large treating equipment, analyze and summarize project studies and compile the findings in a detailed report, being prepared to make recommendations to team leads based on the results. Critical Skills: Help on the weighting of seed, packaging, treating and shipping of seed associated with research protocols. Keep workspace clean after work shift Organized and focus on quality Has good basic math skills. Desired Qualifications: AAS in technology or Bachelor's degree in any Science. Experience handling commercial production equipment (seed treating equipment) is desired. Experience in a research lab environment managing multiple projects is highly desired. Microsoft office tools required Perform high quality evaluations, documentation and reporting for the assigned project. Ability to make conclusions based on research date, archive in a format for timely access, and communicate effectively within team and with needed external partners to support business. Why work for Advance Services, Inc. You never pay a fee. Health benefits. PTO. Great Referral Incentives. Must be available 8am - 4:30pm Monday - Friday. Hours per week: 35 - 45 hours. Pay starting @ $20.00 / hr Starting January 12th, 2026. Must pass screenings.
    $20 hourly 32d ago
  • Surgical Technologist - 2025 Surgical Tech Interns

    Mayo Clinic 4.8company rating

    Technical support representative job in Rochester, MN

    Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. Benefits Highlights Medical: Multiple plan options. Dental: Delta Dental or reimbursement account for flexible coverage. Vision: Affordable plan with national network. Pre-Tax Savings: HSA and FSAs for eligible expenses. Retirement: Competitive retirement package to secure your future. Responsibilities Eligible positions will offer medical, dental, and vision benefits beginning day one, paid time off, life insurance, pension, 403(b), and so much more! Up to 80 hours of paid parental leave for the birth or adoption of a new child. Diverse and Inclusive Environment Career Advancement Opportunities Career Investment Program Relocation - A lump sum payment is provided to individuals who are living more than 70 miles from their Mayo Clinic hiring site and wish to relocate within 70-mile radius. Medical - All plans cover the same services; choose the combination of premiums, deductible and out-of-pocket maximum that best meets your families' needs. Delta Dental - Cost-sharing plan with a participating provider network. Provides flexibility, network savings and preventative services. Mayo Reimbursement Account (MRA) - The MRA is an annual $1,150 employer contribution that can be used to reimburse you for dental and vision expenses. Vision Care - The Vision Care Plan is administered by Avesis and can assist with the costs of eye exams, lenses, frames, and contact lenses. Paid Time Off (PTO) - Up to 23 days of PTO within your first year of employment - 28 days after 1 year Retirement Pension Plan - Mayo Clinic is one of the few U.S. companies who continue to provide a pension benefit at no cost to their staff. 403(B) and 401(K) Retirement Plans with Match - For every dollar you contribute, Mayo Clinic will match on the first 4% either $0.50, $0.75, or $1.00, based on your years of service. Employer-Paid Life Insurance Employer-Paid Accidental Death & Dismemberment Insurance The Surgical Technologist provides safe and efficient care to the surgical patient under the supervision of the registered nurse (RN) and in collaboration with the surgeon. The Surgical Technologist functions primarily in the scrub role and is responsible for selecting, preparing, and maintaining instrumentation, equipment, and supplies. The Surgical Technologist possesses knowledge in the application of sterile and aseptic technique and is able to adapt to unpredictable situations within the perioperative setting. The Surgical Technologist utilizes knowledge of human anatomy, surgical procedures, surgical instrumentation and technology as member of the surgical team. This position is not eligible for visa sponsorship. Mayo Clinic does not participate in the F-1 STEM OPT extension program. Qualifications Graduation from an accredited or military surgical technology program. Certification in Surgical Technology from the National Board of Surgical Technology and Surgical Assisting (NBSTSA) required within one year of hire date and maintained thereafter. Maintains Basic Life Support (BLS) competency. Surgical Technologists hired at the following locations prior to the identified dates, are not required to have a Surgical Technology certification through NBSTSA: Mayo Clinic Health System in Southwest Minnesota hires prior to 10/15/2014. Mayo Clinic Health System in Wisconsin hires prior to 11/20/2024. Mayo Clinic in Florida and Arizona hires prior to 11/20/2024 Enterprise Staffing Pool hires prior to 11/20/2024 Internal transfers to Rochester or Southeast Minnesota are required to have the Surgical Technology certification through NBSTSA. Licensure/Certification Required: • Current BLS certification required upon hire. • Certification through NBSTSA required within one year of hire date. Exemption Status Nonexempt Compensation Detail Minimum rate for is $31.28 - $44.98 based upon union contract. Benefits Eligible Yes Schedule Full Time Hours/Pay Period 64-80 Schedule Details Variation of schedules; 8-hour & 12-hour shifts available depending upon position; Variation of start times which could include 7am, 9am, 11am, 3pm, 7pm, and 11pm; Call, weekend, and holiday shifts may be required depending upon position. Weekend Schedule May be required depending on position. International Assignment No Site Description Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. Equal Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. Recruiter Heather Miller
    $31k-35k yearly est. 13d ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Technical support representative job in Rochester, MN

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-4 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $32k-42k yearly est. 8h ago
  • Customer Service Representative

    Randys Worldwide 4.1company rating

    Technical support representative job in Zumbrota, MN

    Job DescriptionDescription: The Customer Service Representative is responsible for responding to both internal and external customer requests for assistance or information via telephone and email. CSR will provide exceptional customer service resolving customer issues effectively while working in a fast-paced, high-volume environment. Essential Duties & Responsibilities: Takes incoming calls and makes outbound calls to and from customers to address and resolve requests and concerns such as warranty questions, return good authorizations, call tags, etc. Create and maintain various internal Company reports including sales spreadsheets, returns, international documents required for shipping, UPS tracking, and others. Examine records and related documents and correspondence to address questions or concerns effectively. Follow up with Customers to ensure satisfaction and resolution. Communicate with other departments such as Shipping/Receiving, Accounting, and Purchasing as needed to address customer questions, requests, or complaints. Exercises discretion and judgment and draws on a detailed understanding of the company's policies and practices in resolving customer issues. Daily reconciliation through various portals confirming receipt, invoice, estimated shipping times, tracking, and related necessary data Respond to work requests from department staff in a timely and accurate manner Requirements: Preferred Education and Experience: High school diploma or equivalent required. Some college coursework is preferred. 1+ year experience in a customer service role for a medium or large size corporation Proficiency using Microsoft Office products including Excel, Outlook, and Word. Experience with Great Plains a plus. Experience with an ERP system Experience with a CRM Knowledge and Personal Attributes: Strong organizational and communication skills, with a team-orientated philosophy, and problem-solving skills. Have extraordinary telephone etiquette and be able to communicate effectively with internal and external customers. Strong attention to detail as well as accurate data entry skills. Ability to prioritize and handle multiple assignments at any given time while maintaining commitment to deadlines. Ability to understand issues and make systematic and rational judgments based on relevant information. Comfortable using the following tools continually: computer, 10 key, telephone, copier, and fax. The ability to multitask is a must.
    $31k-39k yearly est. 7d ago
  • Customer Service Rep 221 Mineral Springs Rd

    Domino's Franchise

    Technical support representative job in Owatonna, MN

    Hat Trick Pizza LLC has been around for over 20 years! Locally owned and proud to be apart of Minnesota communities. We do more than just Pizza, we provide over 250+ jobs!!! Come join an organization where we follow the old saying "treat others how you would like to be treated". Join today! Job DescriptionCustomer Service Representative Domino's NOW HIRING NEW SMILES Are you a self starter and LOVES pizza? WE ARE THE PLACE FOR YOU. Qualified applicant must be 16 years old, great communication skills, energenic, enjoys a fun enviroment, and interacts with customers. These employees will answer phones, make pizzas, and work in a great enviroment at Domino's Pizza. Qualifications Join the fast paced Domino's team. No experience necessary. Learn to make all products Answer phones Help our Carryout customers Pay range is $12 to $18 per hour based on your experience Flexible schedules Additional Information All your information will be kept confidential according to EEO guidelines.
    $12-18 hourly 60d+ ago

Learn more about technical support representative jobs

How much does a technical support representative earn in Rochester, MN?

The average technical support representative in Rochester, MN earns between $29,000 and $42,000 annually. This compares to the national average technical support representative range of $27,000 to $44,000.

Average technical support representative salary in Rochester, MN

$35,000
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