Technical support representative jobs in Scranton, PA - 284 jobs

E.S. Kluft & Company The Standard of Luxury and Comfort We're seeking a highly qualified, collaborative, professional, knowledgeable, and results-driven Customer Service Representative to support our growing mattress manufacturing company. Future employees will have the opportunity to join Health, Vision, Dental, and Life Insurance on the first of the month following the date of hire. We offer 10 holidays, vacation, sick pay, and 401k employer match E.S. Kluft & Company is known for a long story of building only the best mattress in the U.S.! We are the company of choice for luxurious high-quality mattresses and want to be the employer of choice for your next career employment opportunity. JOB PURPOSE The Customer Service Representative is responsible for providing effective customer service for all customers and assist in processing orders, RGA's, warranty claims and respond to product related questions. Works with Production, Sales and Accounting personnel to provide excellent customer service and resolve customer issues. MAIN DUTIES & RESPONSIBILITIES Provides excellent quality service that meets or exceeds the needs of our customers by timely responding to customer questions and resolving issues that may develop. Responds to customer inquiries in a positive manner. Researches customer issues and interfaces with Production, Sales and Accounting personnel to resolve any and all problems that may occur. Tracks all issue, errors and returns and ensures all issues, errors, and returns are completely closed or resolved. Processes Electronic Data Interchange (EDI) orders from customers. Assists with Returns and Warranty processes as required. Assists with answering incoming calls within the company as may be required. Assists Customer Service Manager with special projects as required. KPIs Maintain excellent customer relations and timely resolve issues. DIRECT REPORTS None QUALIFICATIONS At least 3 years Customer Service experience preferably within an order entry or order fulfillment role in the manufacturing industry. Experience with Customer Returns and Warranty Professional and effective communication skills (verbal and written). Ability to organize work and achieve daily tasks High school graduate Computer literate (Microsoft Office: Word, Excel, Email, etc.) Ability to perform general math calculations Self-motivated and able to work with little supervision.

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

On-Call IT Field Technician - PC, Mac, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.

EAM-Mosca Corp. Job Title: IT Help Desk Job Type: Full Time, Salaried Non-Exempt Reporting Structure: Reports to Network Administrator and Help Desk Manager EAM-Mosca Corp., Hazle Township PA, is market leader in the area of end-of-line automated packaging machinery and consumable strapping solutions. As we continue to expand our Americas region presence, we are seeking to hire a growth oriented It Help Desk employee to join our dynamic IT Team. Company Overview: EAM-Mosca Corp is a leading provider of innovative strapping solutions designed to meet the diverse packaging needs of a wide variety of blue-chip manufacturing businesses. We are committed to delivering high-quality, reliable strapping systems that enhance production efficiency and improve product security in a highly sustainable manner. Job Description: The IT Help Desk is an entry level position in the Information Technology Department. The Help Desk applies knowledge of information technology systems, products and services to assist EAM Mosca employees with hardware and software issues. The IT Help Desk documents computer related problems, troubleshoots solutions and evaluates and resolves routine questions/problems, referring more complex issues to IT Specialists. The Help Desk will install IT supported software on new and upgraded EAM Mosca equipment. Roles and Responsibilities: · PC - prepare new laptops and desktops for EAM Mosca users · Internal & remote Customer support · Minor hardware repair · Printer support · Client upgrades to IT applications · Phone support · Mobility device support · VPN support · Document procedures in SharePoint · Complete assigned work in a timely, professional manner. Profile and Background: · Associates degree in an IT related field with a minimum of 2 years of experience. Will consider additional experience in lieu of education. · Must possess a general understanding of Information technology concepts and the ability to apply knowledge to promote independent problem solving. · Strong interpersonal and communication skills with the ability to interact effectivelywith employees at all levels of the organization; Must be team- oriented with a positive attitude and a desire to learn. · Must display good customer service skills with a professional demeanor; Ability to maintain composure in stressful situations. · Excellent organization skills and attention to detail. · Ability to lift up to 50 lbs. Fundamental Understanding: · Microsoft - Win10/11 · MS Office - O365 · Win Server 16/19/22 · Wireless concepts · Security software All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Company: Blue Ridge Communications TV-13 Shift: Variable 11AM-6:30PM Pencor and its subsidiaries are Equal Opportunity Employers Technical News Interns have the opportunity to learn the skills necessary to become a Videographer, Technical Director, Graphics Coordinator and Tapes Coordinator. Interns become working members of the "BRC13" News team. Responsibilities Include: Accompanying videographer on assignments Taking part and bringing ideas to daily news meetings Shooting video Running teleprompter or studio camera for live newscasts Editing video Developing shoulder boxes and graphics for newscast Editing bumpers and or teases for newscasts Learning to Direct Other duties as assigned Employers in the communications field need more than words on paper! We need a tangible product to evaluate a potential employee's ability. BRC13 provides experience by implementing the concepts students learn in college. Our "on the job" experience is not offered by many other companies! BRC13 offers a limited number of internships to students who have completed at least one year of college. We offer both credit and non-credit internships at our main studio in Lehighton, Pennsylvania. Internships are awarded to the strongest candidates after an interview process. Please plan ahead and apply early! Internship Schedules Summer: May-August (Interviews begin in March) Fall: September-December (Interviews begin in June) Spring: January - April (Interviews begin in October) Additional notes about our internships... No intern will work in any on-air capacity We accept credit and non-credit interns There are two steps to apply (see below) All interviews are conducted at our Studio at 936 Elm Street, Lehighton PA 18235. (all interns also work out of this location) Internships hours are weekdays only - a shift is 9:30am-6pm (interns may work as little as two or as many as 5 days a week depending on college requirements and availability) Interns are required to successfully complete a background check and drug testing prior to beginning any internship with BRC13 Qualifications: Must have completed at least one year of college Broadcast Journalism or equivalent communications majors preferred Established residency in Pennsylvania Valid PA Driver's License and good driving record Writing Skills Video Editing Skills Production Skills Reporting Skills Videography Skills Camera Operation Skills Operations Technology If you have a demo reel to include (preferred), please send it along with a letter of intent to: BRC13 Internship Attn : Marie Johns 936 Elm Street Lehighton, PA 18235 ****************** INDLP

Core Function: This position will require the use of remote tools to resolve open issues or complete outstanding requests that involve new functionality of PC hardware, software and peripherals. This position requires the ability to articulate in a clear and precise manner and the ability to obtain information quickly and accurately. Essential Duties & Responsibilities: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position. * Interacts with office personnel on support related issues. * Responds to all Help Desk tickets within one business day and creates relevant documentation. * Distributes newly created documents to more experienced team members for review and posting on SharePoint. * Follows standard escalation procedures. * Utilizes existing documentation in the SharePoint system to complete recurring tasks. * Basic troubleshooting of internal network issues. * Works with Procurement Administrator to procure computer supplies within company guidelines. * Administers user and email accounts at all offices. * Documents recurring IT tasks. * Follows closed Help Desk tickets with relevant documentation and distributes to more experienced team members for review and to post on SharePoint. * Trains junior members in applicable policies/procedures. Supervisory Responsibilities: * None Minimum Knowledge, Skills and Abilities required: * Associate degree in business, information technology, or CIS/MIS. You must possess an understanding of HDI best practices or be HDI certified. * A+ Certification/MCP is a bonus. * 2+ years of experience in a support role. * Proven technical knowledge and understanding. * Must be a resourceful and innovative problem solver. * Ability to work in a professional manner, be flexible, and handle interactions with all levels of the organization. * Demonstrated ability to communicate well with other members of the IT department and with non-technical end users. * Self-directed, organized, and motivated. Physical and Mental Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by multi-media; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand and move about to accomplish tasks, particularly for long distances or moving from one work site to another. Must have ability to ascend and descend stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, employees are regularly required to effectively use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new skills and information; perform highly detailed work on multiple, concurrent tasks; and interact with colleagues, Clients and Vendors. Specific incumbent must maintain composure in a fast paced, high quality environment where personal and team accountabilities are the defining factors. General office environment General office environment. Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time. Work is generally performed within an office environment, with standard office equipment available. #LI-BB1 * Associate degree in business, information technology, or CIS/MIS. You must possess an understanding of HDI best practices or be HDI certified. * A+ Certification/MCP is a bonus. * 2+ years of experience in a support role. * Proven technical knowledge and understanding. * Must be a resourceful and innovative problem solver. * Ability to work in a professional manner, be flexible, and handle interactions with all levels of the organization. * Demonstrated ability to communicate well with other members of the IT department and with non-technical end users. * Self-directed, organized, and motivated.

NJTECH is a global managed IT service, IT consulting, and business solutions partner. Our "High Performance Business" strategy builds our expertise in technology and consulting. Our offshore consulting plays a major role in helping clients to achieve their objectives in the highest level; ultimately creating sustainable value to customers and shareholders. Our goal is to provide our clients with the best professional IT consulting services either for temporary or full-time staff or build the entire team; whichever you're looking for. At NJTECH we analyze each and every aspect of our Clients need to improve it by leveraging technology. Job Title: Hardware Technician Job Location: 248 Armstrong Road| Pittston, PA 18640 (Onsite) Duration: 6 months Flexible work Shifts: 6am or 7am - 2pm or 3pm & 5pm - 1am or 7pm - 3am Job Description: Education/Experience Bachelor Degree in Information Technology, Business, related discipline, or equivalent combination of education and experience. A+ Certification preferred Computer hardware repair or computer support experience Help Desk/Call Center experience preferred Skills Excellent oral and written communications skills Excellent problem solving and troubleshooting skills Experience in troubleshooting current Microsoft operating systems and Office applications Basic network knowledge of networks and network systems Additional Information All your information will be kept confidential according to EEO guidelines.

As a Desktop Support Analyst, you will support the onsite Mail Order Pharmacy by providing desktop support to include technical advice, guidance, and informal training to customers using hardware and software programs. Some of the main responsibilities for this opportunity include: - Troubleshooting and restoring routine technical service and equipment problems by analyzing, identifying, and diagnosing faults and symptoms using established processes and procedures. - Proactively monitoring and performing preventative maintenance. - Identifying technical issues and escalating to appropriate second level groups if needed. - Collaborating to identify root causes. - Creating checklists and procedures for problem control and prevention. - Working in a team setting, sharing information. - Responding, resolving, and documenting service tickets in a timely manner according to service level agreements or assigned completion dates. - Resolving work orders and problem tickets across multiple locations including those remotely supported. - Providing 24 x 7 on-call support as assigned including weekends. - Completing project tasks independently with little or no follow-up from Manager including assigned change control tasks. - Installing and maintaining equipment located on the floor as well as overhead. - Moving printers, monitors, and other equipment as needed. - Shift hours are o Monday-Friday 9:30am-6:00pm ET. o Cover PTO for night shift employees. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - 2+ years in a Microsoft windows environment providing hands-on IT Desktop Support. - 1+ years in a Microsoft windows environment providing remote Desktop Support using remote tools such as Splunk, Splash top, Go to assist, and/or Remote Desktop. - 1+ years of hands-on experience supporting printers such as: Zebra, Ricoh, HP, Canon, and/or Lexmark. - 1+ years of experience installing and maintaining equipment located on the floor as well as overhead. - Ability to move printers, monitors, and other equipment as needed up to 50 lbs. - 2+ years of problem solving/trouble shooting experience that demonstrated working knowledge of operating systems/hardware/software. - Must be flexible with shift. First 4 weeks of training the start and end time will vary based on who they train with/shadow. - Ability to work in office 100% of the time. This is NOT a remote role. - Ability to travel for projects, escalations, outages, production support, and cross-training. Approximately 25%. - Reliable transportation. - 2+ years in a Production Environment proving Desktop Support HIGHLY Preferred - Good oral and written communication skills and possesses a strong customer focus. - Completing project tasks independently with little or no follow-up from Manager including assigned change control tasks. - Bachelor's degree and 3 + years of experience in a hands-on desktop support role. - Experience in a Windows environment with MCSE, MCP, A+, SEC +, Network + certification.

Work Schedule: Conventional The vision systems specialist ensures the proper functioning of all vision systems installed in the plant for quality control like light tester and quality inspection cameras. Ensures proper settings that are aligned with the quality department directions, designs, monitor and executes preventive maintenance plan for the vision systems and participates in root cause analysis of related issues. Essential Functions/Key Deliverables Design, monitor and execute the preventive maintenance plan for vision systems such as Light tester and applied vision cameras. Periodically checks settings in the vision systems to guarantee that the systems are aligned with the quality department directions. Participates in the root cause analysis sessions related to vision systems. Periodical reports on performance of the system. Implementation of projects related to vision systems. Assist Electrical Technicians in troubleshooting of advanced issues on vision systems. Provide additional support during change-overs in cans and ends departments. Perform any other duty reasonable corresponding with the role. Knowledge/Skills/Experience Associates degree (A. A.) or equivalent from two-year College or technical school; or equivalent combination of education and experience. 2+ years of experience as an Electrician in a manufacturing/industrial environment or 2+ years of experience working with vision systems. Ability to read technical drawings - mainly electrical drawings. Ability to maintain demeanor and performance through any situation. Experience and technical training in maintenance of Electrical Equipment. Ability to learn the operation of equipment. Ability to function both independently and as part of a team; must be flexible and excited to grow with the organization. Strong critical-thinking skills with a solution-oriented mindset. Attention to detail and a high degree of accuracy and organization. If you are a current CANPACK employee, please apply through your Workday account. CANPACK Group is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, age, sex, sexual orientation, gender identity, national origin, disability, or any other characteristic protected by law or not related to job requirements, unless such distinction is required by law.

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences. AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. JOB REQUIREMENTS You must be 16 years of age or older. General job duties for all store team members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. Additional Information DISCLOSURE OF INTENT TO OBTAIN CONSUMER REPORTS OR INVESTIGATIVE CONSUMER REPORTS For employment purposes, NEPA Pizza, Inc. and PSI Pizza, Inc. (collectively referred to as “the Company”) may obtain consumer reports on you as an applicant or from time to time during employment. “Consumer reports” are reports from consumer reporting agencies and may include driving records, criminal records, etc. For such employment purposes, the Company may also obtain investigative consumer reports. Some reference checks by a consumer reporting agency fall into this category. An “investigative consumer report” is a consumer report in which information as to character, general reputation, personal characteristics, or mode of living is obtained through personal interviews with neighbors, friends, associates, acquaintances, or others. You have a right to request disclosure of the nature and scope of an investigation and to request a written summary of consumer rights.

Customer Service Manager DEPARTMENT: Front End REPORTS TO: Store Director/Bookkeeper FLSA STATUS: Non-Exempt To provide and maintain high standards of customer service throughout the front end operations. To supervise and direct all front end personnel and activities. ESSENTIAL JOB FUNCTIONS: 1) Promote customer goodwill by providing high standards of customer service. 2) Supervise and schedule activities of front-end personnel to ensure consistent application of high customer courtesy standards. 3) Prepare and maintain effective work schedules for front-end personnel to keep customer inconvenience to a minimum. 4) Enforce store policy as it relates to front end operations and assist store managers with discipline of front end associates who fail to abide by company policies and procedures. 5) Delegate responsibilities to cashiers as prescribed by store management. 6) Conduct training programs for new associates, as well as associates already on board. 7) Assist cashiers with price checks. 8) Keep store management and scan coordinator informed of all pricing problems. 9) Assist customers with returned merchandise, over rings, and overcharges. 10) Approve customer checks and enforce check cashing policies. 11) Maintain a regular cleaning schedule and overall good housekeeping of the front end. 12) Order and control front end supplies (register paper, ribbons, etc.) 13) Greet and customers and be observant of people in the store. 14) Abide by all company policies as stated in the Employee Handbook. SUPPLEMENTAL JOB FUNCTIONS: 1) Provide for proper staffing of Service Center and provide proper training for Acting Customer Service Supervisor. MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: 1) Strong oral and written communication skills for dealing with customers, employees, and Vendors. 2) Strong analytical and mathematics skills for conducting accurate audits. 3) Must be knowledgeable in federal and state child labor laws regarding employment of individuals under the age of 18.

What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: * 2 years of customer service experience * Strong computer, typing and 10-key skills * Experience with Microsoft Office * Available to work a variety of shifts, including days, evenings, nights and weekends Preferred qualifications: * Transportation experience * Excellent verbal and written communication skills About the Customer Service Representative job Pay, benefits and more: * Pay starts at $22.01 * Shift: Afternoon * Competitive and comprehensive benefits options available for those scheduled to work 30 hours or more/week What you'll do on a typical day: * Bill shipments according to applicable tariffs and pricing agreements * Recognize and resolve documentation errors * Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions * Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing * Process over, short, and damaged freight and related documentation for customer resolution Customer Service Representatives are required to: * Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery About XPO XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO. We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. Review XPO's candidate privacy statement here. Nearest Major Market: Scranton Nearest Secondary Market: Wilkes Barre Job Segment: Customer Service Representative, Clerical, Data Entry, Part Time, Customer Service, Administrative Apply now "

The Certified Peer Support Specialist (CPPS) works in collaboration with physicians, behavioral health clinicians and other staff at The Wright Center for Community Health to address barriers to medical and behavioral health care. The CPPS addresses complex social needs of the underserved, uninsured, or underinsured community members. This role serves in an expanded clinical role to collaborate with community members, Primary Care Providers, Behavioral Health Providers, dental, community agencies, insurance companies, and other health/community related entities to provide a model of care that ensures the delivery of quality, efficient, and cost-effective healthcare services. The CPPS‘s expertise is sought to assess, develop and implement member care plans as it relates to addressing the social determinants of health and optimizing the members‘ physical and psychosocial health status as it relates to mental health recovery, support, and stabilization. This is to ensure the members of the program have the resources necessary to achieve their highest level of functioning and recovery in terms of living with a severe and persistent mental illness. REPORTING RELATIONSHIPS This position reports to the Behavioral Health Manager. No positions report to this role. ESSENTIAL JOB DUTIES and FUNCTIONS While living and demonstrating our Core Values, the Certified Peer Support Specialist will: Assist patients with creating their individual service plans and other activities aimed at fostering their own person-centered planning and the delivery of individualized services Share personal recovery stories and experiences to help inspire and support patients throughout their recovery process Assist patients with the development of mental health advance directives Support patients with problem-solving in terms of reintegrating back into the community where appropriate Advise and inform patients on community resources, including housing, employment, education, transportation, recreation, health, religious/spiritual, and other resources to meet their individual recovery goals Provide individuals with support and guidance on recognizing the early signs of crisis, developing crisis plans, and implementing identified coping strategies Assist individuals with developing and maintaining positive personal and social support networks Assist individuals with developing their self-help skills and cultivates their ability to make informed, independent choices Plan and facilitates practical activities for individuals to increase their self-worth and improve their self-concepts Attend treatment/recovery team meetings Document services provided to individuals Act as an advocate for individuals to facilitate positive changes in their recovery Perform related work as required Provide support and advocacy during initial medical visit or when necessary to assure patients' medical needs and referrals required are being conveyed. Follows up with both patients and providers regarding health/social services plans Continuously expand knowledge and understanding of community resources and services. Facilitates patient access to community resources, including locating housing, food, clothing, prenatal classes, parenting, and relevant mental health services. Assists patients in utilizing community services, including scheduling appointments with social services agencies and assisting with completion of applications for programs for which they may be eligible Facilitate communication and coordinate services between providers and the patients. Coordinates and monitors services, including comprehensive tracking of patients' compliance in relation to care plan objectives Work collaboratively and effectively within a team. Establishes positive, supportive relationships with participants and provides feedback to other members of the team. Builds and maintains positive working relationships with the patients, providers, care managers, medical residents, and office staff. Works to reduce cultural and socio-economic barriers between patients and institutions Attend weekly huddles and morning/afternoon mini huddles as needed Other duties as assigned Requirements QUALIFICATIONS Meet The Wright Center for Community Health and its affiliated entity The Wright Center for Graduate Medical Education EOS© People Analyzer Tool Buy in and experience working in the EOS model (strongly preferred) Mission-oriented; represents the enterprise in a professional manner while demonstrating organizational pride High school diploma or equivalent (GED) Possession of an active certification as a Certified Peer Specialist issued by the Pennsylvania Certification Board (PCB) Must possess valid PA driver's license Current BLS Certification Knowledge of community resources required Knowledge of mental health peer support services Knowledge of the recovery process and how it applies to individuals with serious mental illness Ability to follow written and oral instructions Ability to maintain effective working relationships Ability to communicate effectively orally Ability to communicate effectively in writing General computer knowledge and capability to use computers required Demonstrates the ability to interact in an effective manner with practitioners, the interdisciplinary healthcare team, community agencies, patients, and families with diverse opinions, values and cultural ideas Demonstrates ability to work autonomously and be directly accountable for practice Demonstrates ability to be self-directed, flexible, and committed to the team vision Demonstrates teamwork, initiative and willingness to learn, accepts and respects diversity without judgment, and demonstrates strong customer service values

Successful IT Systems Specialists enjoy the challenges of installing, troubleshooting, and maintaining IT systems that optimize efficiency and security to best meet the goals of the business. Essential Duties and Responsibilities include the following: Helpdesk and day to day workstation and application troubleshooting utilizing remote support tools. Resolving technical issues in a Windows environment, including on-prem Active Directory, Microsoft Remote Desktop, Office 365, Cisco AnyConnect, and Delmiaworks IQMS Remediation of security vulnerabilities as detected Creation and maintenance of user facing “how-to” and internal documentation Investigating and resolving trouble ticket items and making necessary repairs Onsite and remote support tackling day-to-day maintenance and repair of computers, printers, scanners, and network components Installing and testing network cabling Coordinating and implementing network software patches and upgrades Multi-Site Support for enterprise data, voice and video networks Administering enterprise wide security policies and systems Monitoring long-term information security and privacy strategy Planning and upgrading network installation projects Working with outside vendors for monitoring, new installations, upgrades, patches, and other support Essential Functions Multi-Site Network Setup and Maintenance Configure and optimize on-site and off-site Data Backup and Policies Configure and maintain All Network Printing Functions Maintain and Optimize Firewall Policies Configure Network Switches Administer Microsoft Remote Desktop File System Management and Configuration Microsoft Active Directory Administration Desktop Support and Software Installation per Company Policies Set up new users in phone, e-mail, domain, security and IQMS systems Program Phone and Unified Communications Software Implement New Hardware and Software for all Employees Maintain inventory as issued and spare equipment Excellent organizational skills and attention to detail Excellent communication and interpersonal skills. Effectively interact and work in a team environment Committed to lifelong learning and continuous improvement Must possess a “Get it done well” attitude Committed to making positive change, but remaining flexible and able to adapt to company growth and evolving responsibilities Interested in company results Treat people with respect Commitment to working safely Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily as well as the ability to handle situations by working as a team. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Associate's degree Required and Minimum 2-5 years of IT Support / Helpdesk experience Certifications CompTIA A+ (Preferred) CompTIA Networking+ (Recommended) CompTIA Security+ (Nice to have) Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to sit and use his or her hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision. Specific vision abilities required by this job include ability to accurately compare color and pattern of products to quality control standards. Frequent requirement for attention to detail; prolonged use of a computer terminal, telephones and other electronic equipment. The employee must be able to lift and /or move up to 50 pounds. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to occasionally loud and PPE is required. Appropriate hearing protection while in the plant is required as noise levels within the facility meet OSHA requirements for hearing protection equipment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. IT Systems Specialists typically work between an office environment and the production floor but the purpose of the project may sometimes take them to non-standard workplaces. The noise level in the work environment can be loud. Highwood provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, veteran status or any other characteristic protected by the law. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The Operations Administrator (Customer Service Representative) is an entry level full time position working 40 hours weekly including days and evenings. The position is responsible for the oversight and coordination of Health Information and Administrative functions throughout Child Guidance Resource Centers (CGRC). The Operations Administrator interfaces with employees, management, and clients. This position travels between the Havertown and SouthWest Philadelphia office locations. Some responsibilities include: Process Internal and External Release of Information (ROI) requests. Enter External Referrals into EMR Referral Module. Complete Discharge process for paper client records. Mail/email clinical discharge summary forms / risk of closure letters, closure letters, engagement letters to client/legal guardian. Upload authorization and discharge documentation to managed care organizations (MCO) portals. Reception activities including answering incoming & making appointment reminder calls, checking clients in/out for appointments, scheduling appointments, verifying client insurance coverage, maintaining conference room schedules, mail distribution. Complete and disseminate reports (ROI's/Access Standards/Productivity/Etc.). Maintain tracking spreadsheets specific to job functions. Schedule: Monday-Friday 9am to 5pm, one evening shift weekly. Who is CGRC? CGRC is a premier behavioral health provider that embraces our employees as partners in our organization's strategic plan. What can CGRC do for you? Do YOU want to be a Change Agent? If so, we want you to be a part of the Child Guidance partnership. Working here means being open to new experiences both as an individual and as part of a team. We offer the opportunity to develop your leadership competencies and career interests on a personal level. Join any of our organizational committees, task forces, or work groups. It is important to us that you enjoy a healthy work-life balance, and we will encourage you to have personal goals that focus on self-care. At CGRC, you can enjoy a relaxed working environment with flexible work schedules that allow for a healthy work-life balance. We encourage and support career development and there are always opportunities for you to learn and grow within the organization. We have a competitive compensation package and generous time off and benefits for eligible employees. You and your family can also enjoy discounts and offers through our Tickets at Work Program. CGRC is an eligible employer for the Public Service Loan Forgiveness Program. APPLY NOW TO JOIN OUR TEAM! Child Guidance Resource Centers is an Equal Opportunity Employer #LI-CMC1

Job DescriptionBenefits: Bonus based on performance Opportunity for advancement Paid time off Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Maintain a strong work ethic with a total commitment to success each and every day. As an Agent Team Member, you will receive... Hourly pay plus commission/bonus Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Hiring Bonus Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Full Time Live Chat Support Specialist We are looking for a full-time Live Chat Support Specialist to join our team. The ideal candidate will have excellent communication and customer service skills, as well as experience working in a fast-paced environment. Responsibilities: Provide live chat support to customers via our website Answer questions about products and services Resolve customer issues and complaints Track and manage customer interactions Provide feedback to the team on customer feedback Qualifications: 1-3 years of experience in customer service or a related field Excellent communication and interpersonal skills Ability to work independently and as part of a team Strong problem-solving skills Proficiency in Microsoft Office Suite Knowledge of live chat software To apply for this position, please send your resume and cover letter to [email protected] We will review all applications and contact the most qualified candidates for an interview.