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Technical support trainer vs certified medical technician

The differences between technical support trainers and certified medical technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a technical support trainer, becoming a certified medical technician takes usually requires 6-12 months. Additionally, a technical support trainer has an average salary of $45,722, which is higher than the $38,859 average annual salary of a certified medical technician.

The top three skills for a technical support trainer include customer service, product support and technical support. The most important skills for a certified medical technician are patients, vital signs, and CPR.

Technical support trainer vs certified medical technician overview

Technical Support TrainerCertified Medical Technician
Yearly salary$45,722$38,859
Hourly rate$21.98$18.68
Growth rate10%5%
Number of jobs168,898164,424
Job satisfaction--
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 28%
Average age4244
Years of experience212

What does a technical support trainer do?

A technical support trainer specializes in creating training programs meant to mold workers into becoming valuable members of a company workforce. Their responsibilities revolve around identifying the trainees' needs, providing written and verbal instructions, addressing and resolving inquiries and concerns, conducting skills assessments, managing schedules, monitoring attendance and performance, and providing consultations to trainees. Furthermore, as a trainer, it is essential to lead and encourage trainees to achieve their goals, all while implementing and emphasizing the company's policies and regulations.

What does a certified medical technician do?

Certified Medical Technicians are specialists in medical diagnoses by performing laboratory testing and analysis for hospitals and physicians. Their duties include lab sanitization to prepare for testing and collection, recording medical samples for testing, specimen preparation, blood drawing for donation and testing, and assisting physicians with sample collection as well as equipment handling in surgical rooms. They must also understand how to use complex and sensitive testing equipment such as cell counters, analyzers, microscopes, and centrifuges.

Technical support trainer vs certified medical technician salary

Technical support trainers and certified medical technicians have different pay scales, as shown below.

Technical Support TrainerCertified Medical Technician
Average salary$45,722$38,859
Salary rangeBetween $25,000 And $82,000Between $28,000 And $53,000
Highest paying CityMountain View, CADenton, TX
Highest paying stateCaliforniaAlaska
Best paying companyT.D. WilliamsonFavorite Healthcare Staffing
Best paying industryTechnologyHealth Care

Differences between technical support trainer and certified medical technician education

There are a few differences between a technical support trainer and a certified medical technician in terms of educational background:

Technical Support TrainerCertified Medical Technician
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 28%
Most common majorBusinessNursing
Most common collegeStanford UniversityUniversity of Connecticut

Technical support trainer vs certified medical technician demographics

Here are the differences between technical support trainers' and certified medical technicians' demographics:

Technical Support TrainerCertified Medical Technician
Average age4244
Gender ratioMale, 64.3% Female, 35.7%Male, 20.4% Female, 79.6%
Race ratioBlack or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 10.6% White, 56.7% American Indian and Alaska Native, 0.4%Black or African American, 15.9% Unknown, 5.0% Hispanic or Latino, 14.6% Asian, 10.0% White, 53.8% American Indian and Alaska Native, 0.8%
LGBT Percentage11%8%

Differences between technical support trainer and certified medical technician duties and responsibilities

Technical support trainer example responsibilities.

  • Manage and maintain external DNS servers for Internet name resolution of host domains.
  • Post event follow up and positioning clients for future success including effectively managing CRM software.
  • Manage 3rd party vendors, insuring on-time performance and asset management SLA s are met.
  • Manage global rights, user permissions and updates, creating procedures for using the SharePoint environment.
  • Accomplish to set up several wireless network for different uses within the company building along with their wired/wireless printers.
  • Lead technical operations for an innovative workforce virtualization movement, including initial design and improvement of technical systems and processes.
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Certified medical technician example responsibilities.

  • Maintain the cleanliness of storage areas, trays, centrifuges, refrigerators, freezers and work area.
  • Administer medications to patients according to their medication record as scheduled, as needed according to physician orders.
  • Perform laboratory test and procedures in areas including chemistry, hematology, urinalysis, coagulation, serology, and bacteriology.
  • Perform first aid and apply CPR when necessary.
  • Perform first aid or CPR during medical emergencies until paramedics arrive.
  • Assist the residents in their ADL needs and prepare their meals.
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Technical support trainer vs certified medical technician skills

Common technical support trainer skills
  • Customer Service, 14%
  • Product Support, 12%
  • Technical Support, 9%
  • SQL, 5%
  • Troubleshoot, 4%
  • Customer Satisfaction, 4%
Common certified medical technician skills
  • Patients, 17%
  • Vital Signs, 12%
  • CPR, 8%
  • Administer Medications, 7%
  • Resident Care, 6%
  • HIPAA, 6%

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