Wine consultant vs sales support associate

Differences between wine consultant and sales support associate duties and responsibilities

Wine consultant example responsibilities.

• Book and coordinate wine tasting events, facilitate customer invitations, and manage customer relationships and satisfaction.
• Utilize CRM systems to effectively manage accounts; leverage competitor and market intelligence to drive offer posture and capture competitor accounts.
• Assist customers with the selection of wines, spirits, and beer.
• Assist front of the bar, bartending and comply basic duties & procedures.
• Assist customers find wines, spirits and beers right for their budget and taste preferences.
• Set up all marketing and POS material at venues for overall aesthetics and professionalism of events.
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Sales support associate example responsibilities.

• Contribute to marketing business online and manage Facebook page.
• Cross trained on POS function and inventory management
• Assist patients with Critical/Triage calls; document necessary symptoms for medical assistants to determine what medical intervention is necessary.
• Work with A/R on short payments and credit/debit discrepancies.
• Identify and prioritize account opportunities and upselling value add services.
• Process new service for external customers and initiate upselling opportunities for additional products and services.