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The differences between account operations managers and operations program managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an account operations manager and an operations program manager. Additionally, an operations program manager has an average salary of $111,378, which is higher than the $63,892 average annual salary of an account operations manager.
The top three skills for an account operations manager include customer service, reconciliations and payroll. The most important skills for an operations program manager are project management, program management, and continuous improvement.
| Account Operations Manager | Operations Program Manager | |
| Yearly salary | $63,892 | $111,378 |
| Hourly rate | $30.72 | $53.55 |
| Growth rate | 6% | 6% |
| Number of jobs | 292,531 | 319,602 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 72% | Bachelor's Degree, 69% |
| Average age | 44 | 44 |
| Years of experience | 6 | 6 |
An account operations manager is responsible for handling project operations for client accounts and ensuring that the team meets the account requirements and specifications. Account operations managers handle budgeting and resource allocation to support business functions and maintain the highest client satisfaction. They also identify business opportunities for additional services to discuss with clients that would generate more revenues and profits for the business. An account operations manager determines training and activities to support staff in maximizing productivity and efficiency.
The role of operations program managers is to help improve organizational efficiency, particularly in the areas of administrative, financial, and programmatic operations. Their key duties and responsibilities include overseeing the collection, analysis, and reporting of data, overseeing and leading teams to achieve business goals, and managing the development and execution of operational procedures. In addition, they are responsible for developing and monitoring dashboards to measure business health and assisting with planning, reporting, and budgeting.
Account operations managers and operations program managers have different pay scales, as shown below.
| Account Operations Manager | Operations Program Manager | |
| Average salary | $63,892 | $111,378 |
| Salary range | Between $42,000 And $96,000 | Between $79,000 And $156,000 |
| Highest paying City | Seattle, WA | San Francisco, CA |
| Highest paying state | Washington | Rhode Island |
| Best paying company | Mayo Clinic | |
| Best paying industry | Finance | Technology |
There are a few differences between an account operations manager and an operations program manager in terms of educational background:
| Account Operations Manager | Operations Program Manager | |
| Most common degree | Bachelor's Degree, 72% | Bachelor's Degree, 69% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between account operations managers' and operations program managers' demographics:
| Account Operations Manager | Operations Program Manager | |
| Average age | 44 | 44 |
| Gender ratio | Male, 58.2% Female, 41.8% | Male, 65.0% Female, 35.0% |
| Race ratio | Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.3% Asian, 6.4% White, 67.2% American Indian and Alaska Native, 0.5% | Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 14.9% Asian, 6.3% White, 67.9% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 10% | 10% |