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Administrative associate vs administrative receptionist

The differences between administrative associates and administrative receptionists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an administrative associate and an administrative receptionist. Additionally, an administrative associate has an average salary of $34,873, which is higher than the $31,502 average annual salary of an administrative receptionist.

The top three skills for an administrative associate include administrative tasks, purchase orders and customer service. The most important skills for an administrative receptionist are customer service, patients, and data entry.

Administrative associate vs administrative receptionist overview

Administrative AssociateAdministrative Receptionist
Yearly salary$34,873$31,502
Hourly rate$16.77$15.15
Growth rate-8%-8%
Number of jobs54,49991,892
Job satisfaction--
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 35%
Average age5050
Years of experience22

What does an administrative associate do?

An administrative associate is responsible for performing various tasks such as handling and processing paperwork, attending meetings and preparing minutes, responding to inquiries and other forms of correspondence, keeping accurate records, updating databases, and monitoring the company's financial activities. They also communicate with various department personnel, ensuring coordination should any important matter would arise. Furthermore, as an administrative associate, they are in charge of procuring supplies, implementing company policies, and supporting any staff members if needed.

What does an administrative receptionist do?

An administrative receptionist is responsible for performing administrative tasks, handling visitors' inquiries and concerns, verifying appointments, and leading them to the appropriate personnel and department, as well as handling and routing calls. Administrative receptionists also keep records of the staff meeting and executive conference, including company and promotional events. They receive packages and mail, sort documents, manage office supply inventories, create incident reports, and report suspicious guests within the premises. An administrative receptionist must have excellent communication and customer service skills, especially on resolving and escalating complaints.

Administrative associate vs administrative receptionist salary

Administrative associates and administrative receptionists have different pay scales, as shown below.

Administrative AssociateAdministrative Receptionist
Average salary$34,873$31,502
Salary rangeBetween $23,000 And $51,000Between $25,000 And $38,000
Highest paying CityWashington, DCOakland, CA
Highest paying stateNew YorkWashington
Best paying companyLord AbbettBeacon Hill Staffing Group
Best paying industryFinanceTechnology

Differences between administrative associate and administrative receptionist education

There are a few differences between an administrative associate and an administrative receptionist in terms of educational background:

Administrative AssociateAdministrative Receptionist
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 35%
Most common majorBusinessBusiness
Most common collegeWestern Carolina UniversityWestern Carolina University

Administrative associate vs administrative receptionist demographics

Here are the differences between administrative associates' and administrative receptionists' demographics:

Administrative AssociateAdministrative Receptionist
Average age5050
Gender ratioMale, 21.6% Female, 78.4%Male, 8.0% Female, 92.0%
Race ratioBlack or African American, 9.4% Unknown, 3.9% Hispanic or Latino, 16.4% Asian, 3.8% White, 65.8% American Indian and Alaska Native, 0.7%Black or African American, 9.4% Unknown, 3.9% Hispanic or Latino, 16.4% Asian, 3.8% White, 65.7% American Indian and Alaska Native, 0.7%
LGBT Percentage6%6%

Differences between administrative associate and administrative receptionist duties and responsibilities

Administrative associate example responsibilities.

  • Manage consultants' calendar, arrange travel, paid bills via QuickBooks software.
  • Support medical doctors, manage sensitive and confidential records pertaining to high risk patients with emphasis on accuracy.
  • Enter invoices in QuickBooks and P2P.
  • Fulfill medical record requests from patients, providers and insurance companies in a HIPAA compliant way.
  • Prepare PowerPoint presentations and address day to day general operations and office procedures.
  • Prepare PowerPoint & other digital media for presentations that are distributed to upper management.
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Administrative receptionist example responsibilities.

  • Manage travel reimbursements, and reconcile process and forward to payroll for assign individuals.
  • Act as primary liaison between patients, physical therapists and physicians while accomplishing miscellaneous duties necessary for maintaining operations.
  • Sort first class mail, FedEx, campus mail and all incoming mail daily.
  • Draft correspondence and other written material, develop PowerPoint slides and graphic presentations for demographic analysts.
  • Issue shipping instructions and provide routing information to ensure that payroll delivery times and locations are coordinate.
  • Greet visitors, and respond to telephone and in-person requests for information for sole-practitioner office serving several hundr patients.
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Administrative associate vs administrative receptionist skills

Common administrative associate skills
  • Administrative Tasks, 12%
  • Purchase Orders, 10%
  • Customer Service, 10%
  • Telephone Calls, 9%
  • Travel Arrangements, 9%
  • Patients, 8%
Common administrative receptionist skills
  • Customer Service, 18%
  • Patients, 12%
  • Data Entry, 11%
  • Phone Calls, 8%
  • Front Desk, 6%
  • Word Processing, 4%

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