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Agent assistant vs agent

The differences between agent assistants and agents can be seen in a few details. Each job has different responsibilities and duties. Additionally, an agent has an average salary of $37,864, which is higher than the $37,404 average annual salary of an agent assistant.

The top three skills for an agent assistant include customer service, life insurance and insurance policies. The most important skills for an agent are insurance products, customer service, and life insurance.

Agent assistant vs agent overview

Agent AssistantAgent
Yearly salary$37,404$37,864
Hourly rate$17.98$18.20
Growth rate6%6%
Number of jobs54,781184,325
Job satisfaction-2
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 44%
Average age4646
Years of experience--

Agent assistant vs agent salary

Agent assistants and agents have different pay scales, as shown below.

Agent AssistantAgent
Average salary$37,404$37,864
Salary rangeBetween $27,000 And $49,000Between $19,000 And $72,000
Highest paying CityHuntington Station, NYNew York, NY
Highest paying stateAlaskaNew York
Best paying companyRutgers UniversityLatham & Watkins
Best paying industryReal Estate-

Differences between agent assistant and agent education

There are a few differences between an agent assistant and an agent in terms of educational background:

Agent AssistantAgent
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 44%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Agent assistant vs agent demographics

Here are the differences between agent assistants' and agents' demographics:

Agent AssistantAgent
Average age4646
Gender ratioMale, 29.0% Female, 71.0%Male, 50.5% Female, 49.5%
Race ratioBlack or African American, 9.2% Unknown, 3.6% Hispanic or Latino, 15.8% Asian, 4.9% White, 66.4% American Indian and Alaska Native, 0.1%Black or African American, 9.2% Unknown, 3.6% Hispanic or Latino, 15.8% Asian, 4.9% White, 66.4% American Indian and Alaska Native, 0.1%
LGBT Percentage7%7%

Differences between agent assistant and agent duties and responsibilities

Agent assistant example responsibilities.

  • Schedule and meet individuals\groups for assign or self-generate leads, assist and enroll eligible individuals in suitable Medicare product.
  • Schedule and meet individuals\groups for assign or self-generate leads, assist and enroll eligible individuals in suitable Medicare product.
  • Train in technical support for Hewlett-Packard customers.
  • Handle inbound technical support phone calls from Hewlett-Packard notebook customers.
  • Deliver on the GEICO promise to customers by solving problems and giving competent insurance advice in a courteous and proficient manner.

Agent example responsibilities.

  • Schedule and meet individuals\groups for assign or self-generate leads, assist and enroll eligible individuals in suitable Medicare product.
  • Verify documentation and coding using CPT and ICD-9 correct coding standards.
  • Assist TANF customers with obtaining employment.
  • Direct compliance with all CPT and Medicare guidelines.
  • Train BDC representatives on phone skills and CRM use.
  • Bill appropriate ICD-9 codes to the correct insurance companies.
  • Show more

Agent assistant vs agent skills

Common agent assistant skills
  • Customer Service, 17%
  • Life Insurance, 10%
  • Insurance Policies, 9%
  • Outbound Calls, 6%
  • Inbound Calls, 6%
  • Auto Insurance, 6%
Common agent skills
  • Insurance Products, 11%
  • Customer Service, 10%
  • Life Insurance, 8%
  • HR, 6%
  • Inbound Calls, 6%
  • Financial Services, 6%