Animal hospital clerk vs front office coordinator

The differences between animal hospital clerks and front office coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an animal hospital clerk and a front office coordinator. Additionally, an animal hospital clerk has an average salary of $45,287, which is higher than the $32,844 average annual salary of a front office coordinator.

The top three skills for an animal hospital clerk include PET, appointment scheduling and front desk. The most important skills for a front office coordinator are patients, customer service, and data entry.

Animal hospital clerk vs front office coordinator overview

	Animal Hospital Clerk	Front Office Coordinator
Yearly salary	$45,287	$32,844
Hourly rate	$21.77	$15.79
Growth rate	-5%	-5%
Number of jobs	70,481	131,810
Job satisfaction	-	-
Most common degree	Associate Degree, 33%	Bachelor's Degree, 38%
Average age	47	47
Years of experience	2	2

What does an animal hospital clerk do?

An animal hospital clerk serves as the pet owners' primary point of contact when visiting animal hospitals. Mostly performing clerical tasks, their responsibilities revolve around greeting clients and gathering information about their pets, including their medical history, assisting in filling out admission forms, and performing brief interviews to identify the pets' needs. It is also their responsibility to determine and process the payment fees, discuss pet conditions to clients, and complete discharge procedures. Furthermore, an animal hospital clerk must maintain case records of all patients, answer calls and inquiries, and coordinate with veterinarians for an efficient workflow.

What does a front office coordinator do?

A front office coordinator is responsible for assisting clients with their inquiries and concerns and directing them to the appropriate department and personnel to immediately address their needs. Front office coordinators schedule appointments, verify visitors' identities by checking their credentials for security purposes, processing service payments, updating customers' data and visitation log on the database, and escalating high-level complaints. A front office coordinator also performs administrative and clerical tasks as needed, requiring them to have excellent time-management and organizational skills.

Animal hospital clerk vs front office coordinator salary

Animal hospital clerks and front office coordinators have different pay scales, as shown below.

	Animal Hospital Clerk	Front Office Coordinator
Average salary	$45,287	$32,844
Salary range	Between $31,000 And $66,000	Between $25,000 And $42,000
Highest paying City	-	San Francisco, CA
Highest paying state	-	Massachusetts
Best paying company	-	University of California, Berkeley
Best paying industry	-	Health Care

Differences between animal hospital clerk and front office coordinator education

There are a few differences between an animal hospital clerk and a front office coordinator in terms of educational background:

	Animal Hospital Clerk	Front Office Coordinator
Most common degree	Associate Degree, 33%	Bachelor's Degree, 38%
Most common major	Medical Assisting Services	Business
Most common college	Monroe College	University of Pennsylvania

Animal hospital clerk vs front office coordinator demographics

Here are the differences between animal hospital clerks' and front office coordinators' demographics:

	Animal Hospital Clerk	Front Office Coordinator
Average age	47	47
Gender ratio	Male, 23.0% Female, 77.0%	Male, 9.0% Female, 91.0%
Race ratio	Black or African American, 10.6% Unknown, 4.3% Hispanic or Latino, 18.9% Asian, 6.6% White, 58.7% American Indian and Alaska Native, 0.9%	Black or African American, 10.5% Unknown, 4.6% Hispanic or Latino, 24.1% Asian, 6.7% White, 53.0% American Indian and Alaska Native, 1.0%
LGBT Percentage	6%	6%

Differences between animal hospital clerk and front office coordinator duties and responsibilities

Animal hospital clerk example responsibilities.

Manage front office check-in, insurance verification and certifications from doctors.
Maintain cleanliness of the company warehouse, operate warehouse machinery and organize the warehouse to ensure proper product placement.
Make appropriate notations in Meditech system.

Front office coordinator example responsibilities.

Manage medical records and other patient information within HIPPA guidelines.
Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
Work in Kronos to enter miss punches or correct time for employees when payroll is due.
Apply proper ICD-9 and CPT coding to patient invoices and submit claims to insurance companies for proper reimbursement.
Monitor physician documentation in EHR versus fee ticket and verify that the correct ICD9 and CPT codes are being used.
Maintain confidentiality of patient privacy in compliance with HIPAA regulations.

Animal hospital clerk vs front office coordinator skills

Common animal hospital clerk skills

PET, 66%
Appointment Scheduling, 17%
Front Desk, 6%
Surgical Procedures, 4%
Body Fluids, 4%
Blood Samples, 4%

Common front office coordinator skills

Patients, 27%
Customer Service, 11%
Data Entry, 5%
Front Desk, 4%
Insurance Verification, 4%
Patient Charts, 3%

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Animal Hospital Clerk
Animal Hospital Clerk vs Front Office Coordinator

Updated January 8, 2025

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