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The differences between animal hospital clerks and operations clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an animal hospital clerk and an operations clerk. Additionally, an animal hospital clerk has an average salary of $45,287, which is higher than the $33,746 average annual salary of an operations clerk.
The top three skills for an animal hospital clerk include PET, appointment scheduling and front desk. The most important skills for an operations clerk are customer service, data entry functions, and computer system.
| Animal Hospital Clerk | Operations Clerk | |
| Yearly salary | $45,287 | $33,746 |
| Hourly rate | $21.77 | $16.22 |
| Growth rate | -5% | -5% |
| Number of jobs | 70,481 | 158,449 |
| Job satisfaction | - | - |
| Most common degree | Associate Degree, 33% | Bachelor's Degree, 38% |
| Average age | 47 | 47 |
| Years of experience | 2 | 2 |
An animal hospital clerk serves as the pet owners' primary point of contact when visiting animal hospitals. Mostly performing clerical tasks, their responsibilities revolve around greeting clients and gathering information about their pets, including their medical history, assisting in filling out admission forms, and performing brief interviews to identify the pets' needs. It is also their responsibility to determine and process the payment fees, discuss pet conditions to clients, and complete discharge procedures. Furthermore, an animal hospital clerk must maintain case records of all patients, answer calls and inquiries, and coordinate with veterinarians for an efficient workflow.
An operations clerk is responsible for performing administrative and clerical duties, ensuring smooth business operations. Operations clerks often handle customer service, respond to customers' inquiries and concerns, and direct guests to appropriate departments. They also manage data entry tasks, update customers or employees' information to the database, create business reports, identify potential clients through cold calls and e-mails, sort and file documents, and monitor inventories. An operations clerk must have excellent time-management and organizational skills to follow office procedures and meet deadlines.
Animal hospital clerks and operations clerks have different pay scales, as shown below.
| Animal Hospital Clerk | Operations Clerk | |
| Average salary | $45,287 | $33,746 |
| Salary range | Between $31,000 And $66,000 | Between $27,000 And $41,000 |
| Highest paying City | - | Boston, MA |
| Highest paying state | - | Massachusetts |
| Best paying company | - | Ncar - The National Center For Atmospheric Research |
| Best paying industry | - | Manufacturing |
There are a few differences between an animal hospital clerk and an operations clerk in terms of educational background:
| Animal Hospital Clerk | Operations Clerk | |
| Most common degree | Associate Degree, 33% | Bachelor's Degree, 38% |
| Most common major | Medical Assisting Services | Business |
| Most common college | Monroe College | Western Carolina University |
Here are the differences between animal hospital clerks' and operations clerks' demographics:
| Animal Hospital Clerk | Operations Clerk | |
| Average age | 47 | 47 |
| Gender ratio | Male, 23.0% Female, 77.0% | Male, 31.7% Female, 68.3% |
| Race ratio | Black or African American, 10.6% Unknown, 4.3% Hispanic or Latino, 18.9% Asian, 6.6% White, 58.7% American Indian and Alaska Native, 0.9% | Black or African American, 10.3% Unknown, 4.7% Hispanic or Latino, 19.5% Asian, 9.2% White, 55.2% American Indian and Alaska Native, 1.1% |
| LGBT Percentage | 6% | 6% |