Post job

Branch operations manager vs branch manager

The differences between branch operations managers and branch managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a branch operations manager, becoming a branch manager takes usually requires 6-8 years. Additionally, a branch manager has an average salary of $56,291, which is higher than the $55,450 average annual salary of a branch operations manager.

The top three skills for a branch operations manager include customer satisfaction, human resources and security procedures. The most important skills for a branch manager are customer satisfaction, business development, and branch management.

Branch operations manager vs branch manager overview

Branch Operations ManagerBranch Manager
Yearly salary$55,450$56,291
Hourly rate$26.66$27.06
Growth rate6%17%
Number of jobs354,841333,883
Job satisfaction--
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 65%
Average age4446
Years of experience68

What does a branch operations manager do?

A branch operations manager is in charge of supervising and overseeing the operations of a store or business, ensuring smooth workflow and efficiency. Their responsibilities typically revolve around managing schedules and budgets, delegating tasks, setting monthly goals and objectives, liaising with clients, and assessing workforce performance. They must also resolve issues and perform clerical duties such as preparing progress and sales reports, handling calls and correspondence, and processing documentation. Furthermore, as a branch operations manager, it is essential to encourage and lead employees to reach goals, all while implementing the company's policies and regulations.

What does a branch manager do?

Branch managers oversee the company's field office. This position is usually present in industries such as banking and food service. Branch managers are responsible for all aspects of the branch operations, including, but not limited to, finances, marketing, quality control, and human resources. They ensure that the goals of the branch are met in the most efficient way possible. They balance the needs of both the organization and the employees in the department. Branch managers are also expected to have a hand in training the employees to be useful members of the organization.

Branch operations manager vs branch manager salary

Branch operations managers and branch managers have different pay scales, as shown below.

Branch Operations ManagerBranch Manager
Average salary$55,450$56,291
Salary rangeBetween $40,000 And $76,000Between $39,000 And $80,000
Highest paying CityCranston, RIOakland, CA
Highest paying stateRhode IslandAlaska
Best paying companySantander BankFNB
Best paying industryManufacturingProfessional

Differences between branch operations manager and branch manager education

There are a few differences between a branch operations manager and a branch manager in terms of educational background:

Branch Operations ManagerBranch Manager
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 65%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaStanford University

Branch operations manager vs branch manager demographics

Here are the differences between branch operations managers' and branch managers' demographics:

Branch Operations ManagerBranch Manager
Average age4446
Gender ratioMale, 56.6% Female, 43.4%Male, 59.8% Female, 40.2%
Race ratioBlack or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 6.3% White, 67.6% American Indian and Alaska Native, 0.5%Black or African American, 8.0% Unknown, 4.1% Hispanic or Latino, 15.4% Asian, 7.8% White, 64.3% American Indian and Alaska Native, 0.3%
LGBT Percentage10%11%

Differences between branch operations manager and branch manager duties and responsibilities

Branch operations manager example responsibilities.

  • Manage payroll, schedules for multiple security locations, including government facilities.
  • Manage team of database administrators, database technicians and systems administrators responsible for maintaining all production, development and QA systems.
  • Perform semiannual employee reviews base on company scorecards and KPI goals.
  • Handle general office operations including but not limit to, cash orders, ATM maintenance and employee work schedules.
  • Encourage to handle all customer service issues including: account maintenance, ATM disputes and ordering both checks and debit cards.
  • Support administrative staff responsible for payroll, accounts receivable and general office maintenance.
  • Show more

Branch manager example responsibilities.

  • Manage and coordinate a high volume sales pipeline from beginning to closing while ensuring all RESPA regulations are met.
  • Warehouse operations plus office duties, A/P, A/R.
  • Support A/R, A/P, and provide data analyzation from 12 branches to assist with annual budgeting projections/forecasting.
  • Provide leadership for sales, customer service, operations, compliance, and ethics as branch manager of an in-store branch.
  • Educate staff in areas of bank secrecy, bank regulations, and internal audit policy.
  • Train agents and managers using office generate PowerPoint presentations, company flip charts and training videos.
  • Show more

Branch operations manager vs branch manager skills

Common branch operations manager skills
  • Customer Satisfaction, 7%
  • Human Resources, 7%
  • Security Procedures, 7%
  • Home Health, 6%
  • Financial Statements, 6%
  • Performance Appraisals, 5%
Common branch manager skills
  • Customer Satisfaction, 8%
  • Business Development, 7%
  • Branch Management, 5%
  • Human Resources, 5%
  • Financial Statements, 5%
  • Performance Management, 4%

Browse executive management jobs