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The differences between branch operations managers and branch managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a branch operations manager, becoming a branch manager takes usually requires 6-8 years. Additionally, a branch manager has an average salary of $56,291, which is higher than the $55,450 average annual salary of a branch operations manager.
The top three skills for a branch operations manager include customer satisfaction, human resources and security procedures. The most important skills for a branch manager are customer satisfaction, business development, and branch management.
| Branch Operations Manager | Branch Manager | |
| Yearly salary | $55,450 | $56,291 |
| Hourly rate | $26.66 | $27.06 |
| Growth rate | 6% | 17% |
| Number of jobs | 354,841 | 333,883 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 62% | Bachelor's Degree, 65% |
| Average age | 44 | 46 |
| Years of experience | 6 | 8 |
A branch operations manager is in charge of supervising and overseeing the operations of a store or business, ensuring smooth workflow and efficiency. Their responsibilities typically revolve around managing schedules and budgets, delegating tasks, setting monthly goals and objectives, liaising with clients, and assessing workforce performance. They must also resolve issues and perform clerical duties such as preparing progress and sales reports, handling calls and correspondence, and processing documentation. Furthermore, as a branch operations manager, it is essential to encourage and lead employees to reach goals, all while implementing the company's policies and regulations.
Branch managers oversee the company's field office. This position is usually present in industries such as banking and food service. Branch managers are responsible for all aspects of the branch operations, including, but not limited to, finances, marketing, quality control, and human resources. They ensure that the goals of the branch are met in the most efficient way possible. They balance the needs of both the organization and the employees in the department. Branch managers are also expected to have a hand in training the employees to be useful members of the organization.
Branch operations managers and branch managers have different pay scales, as shown below.
| Branch Operations Manager | Branch Manager | |
| Average salary | $55,450 | $56,291 |
| Salary range | Between $40,000 And $76,000 | Between $39,000 And $80,000 |
| Highest paying City | Cranston, RI | Oakland, CA |
| Highest paying state | Rhode Island | Alaska |
| Best paying company | Santander Bank | FNB |
| Best paying industry | Manufacturing | Professional |
There are a few differences between a branch operations manager and a branch manager in terms of educational background:
| Branch Operations Manager | Branch Manager | |
| Most common degree | Bachelor's Degree, 62% | Bachelor's Degree, 65% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | Stanford University |
Here are the differences between branch operations managers' and branch managers' demographics:
| Branch Operations Manager | Branch Manager | |
| Average age | 44 | 46 |
| Gender ratio | Male, 56.6% Female, 43.4% | Male, 59.8% Female, 40.2% |
| Race ratio | Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 6.3% White, 67.6% American Indian and Alaska Native, 0.5% | Black or African American, 8.0% Unknown, 4.1% Hispanic or Latino, 15.4% Asian, 7.8% White, 64.3% American Indian and Alaska Native, 0.3% |
| LGBT Percentage | 10% | 11% |