Post job

Branch operations manager vs division manager

The differences between branch operations managers and division managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a branch operations manager and a division manager. Additionally, a division manager has an average salary of $81,755, which is higher than the $55,450 average annual salary of a branch operations manager.

The top three skills for a branch operations manager include customer satisfaction, human resources and security procedures. The most important skills for a division manager are customer service, project management, and safety program.

Branch operations manager vs division manager overview

Branch Operations ManagerDivision Manager
Yearly salary$55,450$81,755
Hourly rate$26.66$39.31
Growth rate6%6%
Number of jobs354,841349,279
Job satisfaction--
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 66%
Average age4444
Years of experience66

What does a branch operations manager do?

A branch operations manager is in charge of supervising and overseeing the operations of a store or business, ensuring smooth workflow and efficiency. Their responsibilities typically revolve around managing schedules and budgets, delegating tasks, setting monthly goals and objectives, liaising with clients, and assessing workforce performance. They must also resolve issues and perform clerical duties such as preparing progress and sales reports, handling calls and correspondence, and processing documentation. Furthermore, as a branch operations manager, it is essential to encourage and lead employees to reach goals, all while implementing the company's policies and regulations.

What does a division manager do?

Division managers supervise a section of the company and are responsible for that division's success. General duties include organizing, planning, allocating resources, and managing the daily operations of the sector. Part of their duty is to evaluate the division's performance and develop strategies for performance improvement. They ensure that compliance to policies and procedures is maintained by the team members. Also, they assist in employee recruitment and performance evaluation for promotion, retention, and termination undertakings. Additionally, division managers need to fix issues that hinder achieving division goals and success.

Branch operations manager vs division manager salary

Branch operations managers and division managers have different pay scales, as shown below.

Branch Operations ManagerDivision Manager
Average salary$55,450$81,755
Salary rangeBetween $40,000 And $76,000Between $51,000 And $130,000
Highest paying CityCranston, RISan Mateo, CA
Highest paying stateRhode IslandCalifornia
Best paying companySantander BankDignity Health
Best paying industryManufacturingFinance

Differences between branch operations manager and division manager education

There are a few differences between a branch operations manager and a division manager in terms of educational background:

Branch Operations ManagerDivision Manager
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 66%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Branch operations manager vs division manager demographics

Here are the differences between branch operations managers' and division managers' demographics:

Branch Operations ManagerDivision Manager
Average age4444
Gender ratioMale, 56.6% Female, 43.4%Male, 77.4% Female, 22.6%
Race ratioBlack or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 6.3% White, 67.6% American Indian and Alaska Native, 0.5%Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.3% Asian, 6.4% White, 67.3% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between branch operations manager and division manager duties and responsibilities

Branch operations manager example responsibilities.

  • Manage payroll, schedules for multiple security locations, including government facilities.
  • Manage team of database administrators, database technicians and systems administrators responsible for maintaining all production, development and QA systems.
  • Perform semiannual employee reviews base on company scorecards and KPI goals.
  • Handle general office operations including but not limit to, cash orders, ATM maintenance and employee work schedules.
  • Encourage to handle all customer service issues including: account maintenance, ATM disputes and ordering both checks and debit cards.
  • Support administrative staff responsible for payroll, accounts receivable and general office maintenance.
  • Show more

Division manager example responsibilities.

  • Achieve $2.5 million increase in EBITDA, from - $2.3 million to + $200K.
  • Exceed budget in years two & three and achieve ISO certification in year one.
  • Exceed budget in years 2 & 3 and achieve ISO certification in year 1.
  • Launch the usage of a CRM tool to assist associates in managing book of business.
  • Develop operational plans, implement schedules, coordinate supply logistics and manage the operational plan from inception to completion.
  • Establish productive working relationships with state and federal regulatory agencies, reorganize and improve operation, and achieve OSHA compliance.
  • Show more

Branch operations manager vs division manager skills

Common branch operations manager skills
  • Customer Satisfaction, 7%
  • Human Resources, 7%
  • Security Procedures, 7%
  • Home Health, 6%
  • Financial Statements, 6%
  • Performance Appraisals, 5%
Common division manager skills
  • Customer Service, 16%
  • Project Management, 7%
  • Safety Program, 6%
  • Oversight, 6%
  • Human Resources, 5%
  • Financial Statements, 4%

Browse executive management jobs