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Branch operations manager vs general manager of operations

The differences between branch operations managers and general managers of operations can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a branch operations manager and a general manager of operations. Additionally, a general manager of operations has an average salary of $89,522, which is higher than the $55,450 average annual salary of a branch operations manager.

The top three skills for a branch operations manager include customer satisfaction, human resources and security procedures. The most important skills for a general manager of operations are customer service, develop team, and financial statements.

Branch operations manager vs general manager of operations overview

Branch Operations ManagerGeneral Manager Of Operations
Yearly salary$55,450$89,522
Hourly rate$26.66$43.04
Growth rate6%6%
Number of jobs354,841382,581
Job satisfaction--
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 63%
Average age4444
Years of experience66

What does a branch operations manager do?

A branch operations manager is in charge of supervising and overseeing the operations of a store or business, ensuring smooth workflow and efficiency. Their responsibilities typically revolve around managing schedules and budgets, delegating tasks, setting monthly goals and objectives, liaising with clients, and assessing workforce performance. They must also resolve issues and perform clerical duties such as preparing progress and sales reports, handling calls and correspondence, and processing documentation. Furthermore, as a branch operations manager, it is essential to encourage and lead employees to reach goals, all while implementing the company's policies and regulations.

What does a general manager of operations do?

General managers of operations are employed to oversee the overall operations of businesses. Their responsibilities include the improvement of the efficiency of the operations and overall management. They coordinate the primary performance goals for direct reporting functions and set the strategies for the organization. It is their responsibility to communicate strategy as well as results to employees. They also engage with the corporate officers in the strategic planning and development of the organization or enterprise.

Branch operations manager vs general manager of operations salary

Branch operations managers and general managers of operations have different pay scales, as shown below.

Branch Operations ManagerGeneral Manager Of Operations
Average salary$55,450$89,522
Salary rangeBetween $40,000 And $76,000Between $48,000 And $165,000
Highest paying CityCranston, RIJersey City, NJ
Highest paying stateRhode IslandNew Jersey
Best paying companySantander BankYuma Regional Medical Center
Best paying industryManufacturing-

Differences between branch operations manager and general manager of operations education

There are a few differences between a branch operations manager and a general manager of operations in terms of educational background:

Branch Operations ManagerGeneral Manager Of Operations
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 63%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Branch operations manager vs general manager of operations demographics

Here are the differences between branch operations managers' and general managers of operations' demographics:

Branch Operations ManagerGeneral Manager Of Operations
Average age4444
Gender ratioMale, 56.6% Female, 43.4%Male, 81.2% Female, 18.8%
Race ratioBlack or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 6.3% White, 67.6% American Indian and Alaska Native, 0.5%Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 14.9% Asian, 6.3% White, 67.9% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between branch operations manager and general manager of operations duties and responsibilities

Branch operations manager example responsibilities.

  • Manage payroll, schedules for multiple security locations, including government facilities.
  • Manage team of database administrators, database technicians and systems administrators responsible for maintaining all production, development and QA systems.
  • Perform semiannual employee reviews base on company scorecards and KPI goals.
  • Handle general office operations including but not limit to, cash orders, ATM maintenance and employee work schedules.
  • Encourage to handle all customer service issues including: account maintenance, ATM disputes and ordering both checks and debit cards.
  • Support administrative staff responsible for payroll, accounts receivable and general office maintenance.
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General manager of operations example responsibilities.

  • Finance and billing accountability across Medicaid, manage care commercial insurance, insurance verification, contract management, and benefits administration.
  • Establish company's social network presence via Facebook.
  • Install, maintain, and support all hardware components ranging from scanners, POS devices and BMI readers.
  • Experience with various cash/credit management, facility monitoring, processing, digital signage, POS and remote ticketing systems.
  • Implement corporate program to increaselikes and interactions on station Facebook pages.
  • Coordinate office management, reporting, accounting, payroll, regulatory compliance and financial responsibility.
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Branch operations manager vs general manager of operations skills

Common branch operations manager skills
  • Customer Satisfaction, 7%
  • Human Resources, 7%
  • Security Procedures, 7%
  • Home Health, 6%
  • Financial Statements, 6%
  • Performance Appraisals, 5%
Common general manager of operations skills
  • Customer Service, 20%
  • Develop Team, 6%
  • Financial Statements, 6%
  • Logistics, 6%
  • Payroll, 6%
  • Continuous Improvement, 4%

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