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The differences between branch operations managers and general managers of operations can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a branch operations manager and a general manager of operations. Additionally, a general manager of operations has an average salary of $89,522, which is higher than the $55,450 average annual salary of a branch operations manager.
The top three skills for a branch operations manager include customer satisfaction, human resources and security procedures. The most important skills for a general manager of operations are customer service, develop team, and financial statements.
| Branch Operations Manager | General Manager Of Operations | |
| Yearly salary | $55,450 | $89,522 |
| Hourly rate | $26.66 | $43.04 |
| Growth rate | 6% | 6% |
| Number of jobs | 354,841 | 382,581 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 62% | Bachelor's Degree, 63% |
| Average age | 44 | 44 |
| Years of experience | 6 | 6 |
A branch operations manager is in charge of supervising and overseeing the operations of a store or business, ensuring smooth workflow and efficiency. Their responsibilities typically revolve around managing schedules and budgets, delegating tasks, setting monthly goals and objectives, liaising with clients, and assessing workforce performance. They must also resolve issues and perform clerical duties such as preparing progress and sales reports, handling calls and correspondence, and processing documentation. Furthermore, as a branch operations manager, it is essential to encourage and lead employees to reach goals, all while implementing the company's policies and regulations.
General managers of operations are employed to oversee the overall operations of businesses. Their responsibilities include the improvement of the efficiency of the operations and overall management. They coordinate the primary performance goals for direct reporting functions and set the strategies for the organization. It is their responsibility to communicate strategy as well as results to employees. They also engage with the corporate officers in the strategic planning and development of the organization or enterprise.
Branch operations managers and general managers of operations have different pay scales, as shown below.
| Branch Operations Manager | General Manager Of Operations | |
| Average salary | $55,450 | $89,522 |
| Salary range | Between $40,000 And $76,000 | Between $48,000 And $165,000 |
| Highest paying City | Cranston, RI | Jersey City, NJ |
| Highest paying state | Rhode Island | New Jersey |
| Best paying company | Santander Bank | Yuma Regional Medical Center |
| Best paying industry | Manufacturing | - |
There are a few differences between a branch operations manager and a general manager of operations in terms of educational background:
| Branch Operations Manager | General Manager Of Operations | |
| Most common degree | Bachelor's Degree, 62% | Bachelor's Degree, 63% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between branch operations managers' and general managers of operations' demographics:
| Branch Operations Manager | General Manager Of Operations | |
| Average age | 44 | 44 |
| Gender ratio | Male, 56.6% Female, 43.4% | Male, 81.2% Female, 18.8% |
| Race ratio | Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 6.3% White, 67.6% American Indian and Alaska Native, 0.5% | Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 14.9% Asian, 6.3% White, 67.9% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 10% | 10% |