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Business associate vs business representative

The differences between business associates and business representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, a business associate has an average salary of $72,369, which is higher than the $51,604 average annual salary of a business representative.

The top three skills for a business associate include customer service, patients and powerpoint. The most important skills for a business representative are customer service, patients, and powerpoint.

Business associate vs business representative overview

Business AssociateBusiness Representative
Yearly salary$72,369$51,604
Hourly rate$34.79$24.81
Growth rate-8%-4%
Number of jobs60,886197,264
Job satisfaction--
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 58%
Average age4440
Years of experience-12

What does a business associate do?

Business associates are individuals who perform certain roles and duties that involve safeguarding protected health information on behalf of a covered entity. They perform several duties that include handling and managing claims administration and processing, data processing and analysis, and ensuring quality assurance. In addition, business associates conduct market research and identify prospective clients, and develop and implement client retention plans and sales strategies. They are also responsible for identifying new business partners and opportunities.

What does a business representative do?

Typically working as a member of a company's sales team, a business representative offers products and services to customers through appointments or calls and correspondence, securing sales and customer satisfaction. Among their responsibilities include answering inquiries, processing payments, assisting clients in filling out forms, negotiating contracts, developing sales strategies, researching new business and client opportunities, and producing sales reports. Furthermore, as a business representative, it is essential to have a great understanding of the company's vision and mission, including its policies and regulations.

Business associate vs business representative salary

Business associates and business representatives have different pay scales, as shown below.

Business AssociateBusiness Representative
Average salary$72,369$51,604
Salary rangeBetween $46,000 And $111,000Between $36,000 And $73,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateCaliforniaWashington
Best paying companyThe CitadelMarathon Oil
Best paying industryFinanceFinance

Differences between business associate and business representative education

There are a few differences between a business associate and a business representative in terms of educational background:

Business AssociateBusiness Representative
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 58%
Most common majorBusinessBusiness
Most common collegeWestern Carolina University-

Business associate vs business representative demographics

Here are the differences between business associates' and business representatives' demographics:

Business AssociateBusiness Representative
Average age4440
Gender ratioMale, 38.2% Female, 61.8%Male, 45.5% Female, 54.5%
Race ratioBlack or African American, 6.4% Unknown, 4.6% Hispanic or Latino, 9.4% Asian, 8.8% White, 70.4% American Indian and Alaska Native, 0.4%Black or African American, 11.8% Unknown, 5.4% Hispanic or Latino, 21.2% Asian, 6.8% White, 54.1% American Indian and Alaska Native, 0.7%
LGBT Percentage11%7%

Differences between business associate and business representative duties and responsibilities

Business associate example responsibilities.

  • Manage company's Facebook page and advertisements.
  • Develop, implement and manage commission payroll for all associates within the telemarketing department.
  • Market the company brand via Facebook and MailChimp.
  • Maintain medical APS from doctors on a timely basis.
  • Experience with diagnosis coding including ICD-9, CPT-4 and HCPCS codes.
  • Organize, update, and maintain company CRM database in preparation for flagship migration to larger corporate-wide CRM.
  • Show more

Business representative example responsibilities.

  • Manage customer relations with internal personnel, group administrators, brokers and members as related to Medicare insurance.
  • Verify ICD-9 to physician's diagnosis; insure correct CPT codes and level of service are going out on claims.
  • Handle incoming calls to investigate and troubleshoot network and hardware concerns that align with company expectations of quality.
  • Utilize multiple internal information systems and applications to troubleshoot hardware issues.
  • Verify all new and returning patients' insurance coverage and eligibility when reviewing patient registration.
  • Obtain and verify accurate and complete patient demographic information, appropriately schedule patients according to center and insurance guidelines.
  • Show more

Business associate vs business representative skills

Common business associate skills
  • Customer Service, 15%
  • Patients, 11%
  • PowerPoint, 6%
  • SQL, 4%
  • Data Analysis, 4%
  • Phone Calls, 4%
Common business representative skills
  • Customer Service, 13%
  • Patients, 12%
  • PowerPoint, 8%
  • Business Development, 7%
  • Financial Services, 6%
  • Inbound Calls, 5%

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