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Business associate vs operations specialist

The differences between business associates and operations specialists can be seen in a few details. Each job has different responsibilities and duties. Additionally, a business associate has an average salary of $72,369, which is higher than the $54,752 average annual salary of an operations specialist.

The top three skills for a business associate include customer service, patients and powerpoint. The most important skills for an operations specialist are customer service, logistics, and basic math.

Business associate vs operations specialist overview

Business AssociateOperations Specialist
Yearly salary$72,369$54,752
Hourly rate$34.79$26.32
Growth rate-8%10%
Number of jobs60,886109,181
Job satisfaction-4
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 57%
Average age4444
Years of experience--

What does a business associate do?

Business associates are individuals who perform certain roles and duties that involve safeguarding protected health information on behalf of a covered entity. They perform several duties that include handling and managing claims administration and processing, data processing and analysis, and ensuring quality assurance. In addition, business associates conduct market research and identify prospective clients, and develop and implement client retention plans and sales strategies. They are also responsible for identifying new business partners and opportunities.

What does an operations specialist do?

An operations specialist is responsible for optimizing the business' daily operations, ensuring smooth process flow to provide the best services to clients. Operations specialists' duties include analyzing business procedures, identifying opportunities for business improvement, tracking the department's metrics and activities, providing assistance to colleagues, suggesting strategies for operations efficiency, and managing customer's inquiries and complaints. An operations specialist must be an excellent team player and detail-oriented, as well as proven time-management and decision-making skills to meet clients' needs and support the business' objectives.

Business associate vs operations specialist salary

Business associates and operations specialists have different pay scales, as shown below.

Business AssociateOperations Specialist
Average salary$72,369$54,752
Salary rangeBetween $46,000 And $111,000Between $35,000 And $85,000
Highest paying CitySan Francisco, CAWashington, DC
Highest paying stateCaliforniaRhode Island
Best paying companyThe CitadelCoatue Management
Best paying industryFinanceGovernment

Differences between business associate and operations specialist education

There are a few differences between a business associate and an operations specialist in terms of educational background:

Business AssociateOperations Specialist
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 57%
Most common majorBusinessBusiness
Most common collegeWestern Carolina UniversityWestern Carolina University

Business associate vs operations specialist demographics

Here are the differences between business associates' and operations specialists' demographics:

Business AssociateOperations Specialist
Average age4444
Gender ratioMale, 38.2% Female, 61.8%Male, 50.6% Female, 49.4%
Race ratioBlack or African American, 6.4% Unknown, 4.6% Hispanic or Latino, 9.4% Asian, 8.8% White, 70.4% American Indian and Alaska Native, 0.4%Black or African American, 6.4% Unknown, 4.6% Hispanic or Latino, 9.4% Asian, 8.8% White, 70.4% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between business associate and operations specialist duties and responsibilities

Business associate example responsibilities.

  • Manage company's Facebook page and advertisements.
  • Develop, implement and manage commission payroll for all associates within the telemarketing department.
  • Market the company brand via Facebook and MailChimp.
  • Maintain medical APS from doctors on a timely basis.
  • Experience with diagnosis coding including ICD-9, CPT-4 and HCPCS codes.
  • Organize, update, and maintain company CRM database in preparation for flagship migration to larger corporate-wide CRM.
  • Show more

Operations specialist example responsibilities.

  • Develop and implement VBA scripts to automate tasks in financial reporting.
  • Manage all international A/R functions, reporting, sales, expense analysis and marketing campaigns as well as all royalties.
  • Manage and process 100 FDA electronic and paper submissions including safety reports, new investigator reports, amendments, and protocols.
  • Demonstrate ability to manage and organize clinical setting for patients and families.
  • Personalize and manage a customer SQL network database to consolidate all incoming orders from different marketplaces.
  • Manage a variety of operational tasks for moderately complex securities transactions that require knowledge of vary systems and processes.
  • Show more

Business associate vs operations specialist skills

Common business associate skills
  • Customer Service, 15%
  • Patients, 11%
  • PowerPoint, 6%
  • SQL, 4%
  • Data Analysis, 4%
  • Phone Calls, 4%
Common operations specialist skills
  • Customer Service, 21%
  • Logistics, 4%
  • Basic Math, 4%
  • PowerPoint, 4%
  • Customer Satisfaction, 4%
  • Operational Procedures, 4%

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