Post job

Call center representative jobs in Amarillo, TX - 64 jobs

All
Call Center Representative
Customer Service Representative
Call Center Agent
Customer Sales Representative
Customer Service Agent
  • Airport Customer Service Agent

    GAT 3.8company rating

    Call center representative job in Amarillo, TX

    As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This position requires working in a fast paced environment with time constraints to meet published departure goals. A professional and positive image must be consistently displayed by the employee. Responsibilities: Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person. Must be able to announce both incoming and outbound flights. Handle credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures. Accept and process checked baggage weighing up to 100 lbs. and placed on conveyor belts. Agents are also required to operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors. Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information. Able to stand and work in one location for up to four hours at a time. You may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport. Work independently without direct supervision. Requirements: Must be at least 18 years of age Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail. Ability to read, speak, and understand the English language. Ability to stand for long periods of time Must possess good communication skills and a friendly, outgoing personality in person and via telephone. Possess entry-level computer skills Occasionally lift bags or items weighing between 50 and 70 pounds Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law Must be able to work nights, weekends, and holidays
    $26k-33k yearly est. 4d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Call Center Representative

    Perdue, Brandon, Fielder, Collins and Mott L.L.P

    Call center representative job in Amarillo, TX

    Job Description Join our dynamic team as a Full-Time Call Center Representative at Perdue, Brandon, Fielder, Collins and Mott L.L.P. in Amarillo, Texas. This onsite position offers a vibrant office environment where your contributions significantly impact customer service excellence. You will thrive in a fast-paced, energetic atmosphere designed to foster high performance and collaboration among colleagues. With a starting pay of $15.00 per hour, this role not only offers competitive compensation but also provides a chance to sharpen your skills in customer interactions and problem-solving. You will play a vital role in creating positive experiences for our clients while reflecting our core values of integrity and tenacity. You can get great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, and Paid Time Off. If you're ready to take the next step in your career and be part of a team that puts people first, we encourage you to apply today! Perdue, Brandon, Fielder, Collins and Mott L.L.P.: What drives us Perdue Brandon strives to create an environment for our team and clients to thrive. That includes knowing our Mission, having a Vision and building on the Core Values that serve as our foundation. Our Mission: Anchored in trust, our law firm pursues excellence with a relentless dedication to reliability, respect and results, creating partnerships that fuel success. Our Vision: To ensure every community has the resources to prosper. What would you do as a Call Center Representative As a Full-Time Call Center Representative at Perdue, Brandon, Fielder, Collins and Mott L.L.P. in Amarillo, Texas, you will play a pivotal role in our customer service operations by making outbound calls and efficiently managing a high volume of inbound calls. Your expertise will help ensure that every interaction reflects our commitment to excellence and integrity. In this fast-paced office environment, you will engage with a diverse clientele, addressing inquiries and resolving issues with professionalism and tenacity. Whether initiating outreach or responding to incoming requests, you will contribute to a high-performance team that values customer satisfaction and encourages energetic collaboration among all representatives. This role is ideal for those who thrive on busy days and enjoy the challenge of meeting the needs of our customers head-on. Requirements for this Call Center Representative job To excel as a Full-Time Call Center Representative at Perdue, Brandon, Fielder, Collins and Mott L.L.P. in Amarillo, Texas, candidates should possess a combination of essential skills and relevant experience. Previous office experience is preferred, as it will help you navigate our structured environment effectively. A background in customer service is highly valued, enabling you to engage meaningfully with clients during both inbound and outbound calls. Strong oral and written communication skills are crucial for articulating information clearly and professionally. Proficiency in Microsoft Office applications-specifically Word, Outlook, and Excel-is necessary for efficiently managing correspondence and data. Additionally, a proactive approach, attention to detail, and the ability to adapt in a fast-paced atmosphere will contribute significantly to your success in delivering outstanding customer service and upholding our firm's principles. Knowledge and skills required for the position are: Previous office experience preferred Experience in customer service preferred Strong oral and written communication skills Proficiency in Microsoft Office, specifically word, outlook and excel Join our team today! If this sounds like the right job for you, don't wait - apply today to join our team. We look forward to hearing from you! 79106 Job Posted by ApplicantPro
    $15 hourly 5d ago
  • Call Center Agent

    City of Amarillo

    Call center representative job in Amarillo, TX

    Under the direct supervision of the Call Center Supervisor, a Call Center Agent is an individual who works closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The Call Center Agent may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response. To be a successful Call Center Agent, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable. - Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. - Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. - Building lasting relationships with clients and other call center team members based on trust and reliability. - Utilizing software, databases, scripts, and tools appropriately. - Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service. - Taking part in training and other learning opportunities to expand knowledge of company and position. - Adhering to all company policies and procedures. Physical Demands Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position. While performing the duties of this Job, the employee is required to exert up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. The employee is also required to finger, grasp, handle, life walk, stand, hear, crouch, reach, speak, see, and talk. Also requires the ability to make rational decisions and preform repetitive motions. Required Qualifications - High School Diploma or equivalent. - More education or experience may be preferred. - Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice. - Understanding of company products, services, and policies. - Proficiency with computers, especially with CRM software, and strong typing skills. - Ability to ask prying questions and diffuse tense situations. - Strong time management and decision-making skills. - Adaptability and accountability. - Fluency in multiple languages may be desired.
    $23k-33k yearly est. 60d+ ago
  • Customer Service Representative - H

    Amerivet 3.6company rating

    Call center representative job in Amarillo, TX

    The Veterinary Client Service Representative (CSR) is the first point of contact for clients and plays a vital role in delivering exceptional customer service. This position supports the medical team by managing client communications, scheduling appointments, processing payments, and ensuring a welcoming, organized front-desk experience in a fast-paced veterinary environment. Key Responsibilities Client Communication & Service Greet clients and patients warmly in person and by phone Schedule appointments, procedures, and follow-up visits Answer questions regarding services, policies, and basic pet care (non-medical) Handle client concerns with empathy, professionalism, and efficiency Communicate clearly with veterinarians and technicians regarding client needs Administrative & Front Desk Duties Maintain accurate client and patient records in the practice management system Process payments, invoices, estimates, and financial transactions Manage incoming calls, emails, and messages Handle check-ins, check-outs, and appointment flow Maintain cleanliness and organization of the reception area Hospital Support Assist with patient intake and discharge instructions Coordinate prescription refills and medical records requests Support hospital workflow during busy periods Adhere to hospital policies, safety protocols, and confidentiality standards Qualifications Required High school diploma or equivalent Strong customer service and communication skills Ability to multitask in a fast-paced environment Basic computer proficiency and typing skills Professional demeanor with a compassionate attitude toward pets and people Preferred Previous experience in a veterinary or medical office Familiarity with veterinary practice management software Experience handling emotional or difficult client situations Skills & Competencies Excellent interpersonal and communication skills Strong organizational and time-management abilities Team-oriented mindset Attention to detail and accuracy Ability to remain calm and professional under pressure Work Environment & Physical Requirements Fast-paced clinical setting Ability to stand for extended periods Occasional lifting of pets or supplies (with assistance as needed) Exposure to animals, noise, and medical equipment Benefits Health, dental, and vision insurance Paid time off and holidays Employee pet care discounts Opportunities for growth and development At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities. Here's what you can expect when you join our team: Tailored development programs, mentorship, and career pathing to help you achieve your unique goals. Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being. Health, dental, vision, life insurance, and mental health resources to support your overall well-being. Generous paid time off and holidays, because your personal time matters. A supportive, collaborative environment where everyone feels a sense of belonging. Please note: Any Benefits listed above apply to full-time employees. At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.
    $27k-34k yearly est. Auto-Apply 21d ago
  • Retail Customer Sales & Service Representatives: Entry Level - PAID TRAINING - Grow into Management

    Ldp Entertainment Solutions

    Call center representative job in Amarillo, TX

    LDP Entertainment Solutions is a high energy promotional marketing firm in the Amarillo, TX area. We specialize in retail brand management and client acquisition. All representatives are cross trained in marketing and sales through events, promotions, product launches and demonstrations. LDP Entertainment Solutions's focus is to grow the territory and promote representatives from within to aid in the territory management and training of future business partners. Job Description ** NO DOOR TO DOOR, NO BUSINESS TO BUSINESS AND NO TELEMARKETING** The Power of More Join a community of trailblazers who are changing the way people live. Take advantage of a stellar training program that will propel your career forward in record time. Connect with a tight-knit network of men and women who are just as passionate about the environment as they are about reaching -- and surpassing -- their career goals. When you join the Power team at LDP Entertainment Solutions -- more than 1,300 strong and growing -- you'll experience a shared dedication to a greater goal, and an opportunity to be part of a future-focused team of innovative leaders as we expand nationwide. Most important, you'll have the opportunity to earn three times more than the average sales representative in other industries. You won't have to cold call a single person. You will be trained to give a 20-year proven customer service and sales presentation to pre-qualified leads that are actually looking for the products we sell. If you have a passion for customer service and sales, the drive to succeed, the skills to communicate and the desire to win, welcome home. It's decision time. So decide to earn more, give more, and grow more. Retail Customer Service and Retail Sales Representatives: A full-time W-2 inside sales position, your role will be to develop relationships with pre-qualified prospective and existing customers. Prior to your first interaction with prospective customers, 75% of the legwork has been done for you. We have a very rigorous pre-qualification process that ensures we are putting our sales reps in the best possible position to succeed. Your only focus has to be on your career. We only ask you to learn our primary product lines, stay true to your training and deliver a proven sales presentation to consumers that truly need what you offer. Primary job responsibilities include: Delivery of interactive customer service and sales presentations on electronics and entertainment services to decision makers. Participation in ongoing customer service and sales training and coaching camps on a weekly basis. Team building and mentorship Strategic presentation development Business and management development Qualifications Highly developed interpersonal, organizational and communication skills Ability to speak publicly with confidence and poise Strong sense of ambition, self-motivation and self-discipline Ability to work both independently and in a team setting Naturally outgoing and articulate individual who thrives in social settings Previous sales experience preferred BA/BS preferred Salary and Benefits: Monthly opportunities for performance-based non-monetary rewards, such as luxury vacations, high-end electronics, gift cards and tickets to concerts and sporting events Insurance plans and paid vacation days available after 90 Days Access to paid training classes to develop your professional skill sets A dynamic social program filled with can't miss events, parties, and activities, including an annual bonus in the form of a company trip to a Mexico, Jamaica or Puerto Rico each November for you and a significant other. Apply here or on our website! ********************************* Additional Information All your information will be kept confidential according to EEO guidelines.
    $32k-45k yearly est. 1d ago
  • Relief Customer Service Representative Driver

    Vestis Services

    Call center representative job in Amarillo, TX

    The Relief Customer Service Representative builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very competitive environment and successful Relief CSR must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, Relief CSRs strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times. --Responsibilities/Essential Functions: Safely operate a company step van in designated area to provide products and service to a variety of clients. Verify daily preventative maintenance of vehicle and maintain proper operator documentation; Manage daily route independently to ensure accurate and timely delivery of product; Loads/unloads product per company policies, procedures, and guidelines; Review invoices daily for complete and accurate information and make corrections as needed; Meet sales goals and promotes overall route growth to enhance profitability; Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. Assists the sales organization with the procurement of additional new business; Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers; Monitor customer feedback and handle customer issues in a prompt and courteous manner; Take responsibility for your personal safety and watch out for the safety of others. Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies; Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above. --Knowledge/Skills/Abilities: Must be a minimum of 21 years of age, have a valid driver's license, and excellent driving record; Customer service experience with a wide variety of consistent customer contact; Strong math and basic computer skills; Demonstrated experience selling services/products and generating new business preferred; Excellent customer service and verbal communication skills required; Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns. --Working Environment/Safety Requirements: Working Conditions Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location. Fast-paced environment sometimes requiring irregular and long hours. Physical Requirements Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance. Must be able to occasionally lift and maneuver 50+ lbs. This position requires bending, squatting, climbing, and reaching. --Education: High school degree or equivalent --License Requirements/ Certifications: Valid Driver's License Location: Amarillo, TX Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $26k-34k yearly est. 56d ago
  • Customer Service Rep

    Carsonvalleyhealth

    Call center representative job in Amarillo, TX

    This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records
    $26k-34k yearly est. 19h ago
  • Customer Service Rep

    TCH Group, LLC 2.9company rating

    Call center representative job in Amarillo, TX

    This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records
    $27k-34k yearly est. 19h ago
  • Customer Service Representative

    Avalos Heating & Air LLC

    Call center representative job in Amarillo, TX

    Job DescriptionBenefits: 401(k) matching Flexible schedule Health insurance Opportunity for advancement Paid time off About the Role: Join Avalos Heating & Air LLC as a Customer Service Representative, where you'll be at the forefront of delivering exceptional service to our valued customers in Amarillo, TX. Be part of a dynamic team that thrives on ensuring comfort and satisfaction in every interaction. Responsibilities: Answer customer inquiries via phone, email with professionalism and efficiency. Schedule service appointments and coordinate technician availability to optimize customer satisfaction. Provide accurate information about services, pricing, and promotions to customers. Resolve customer complaints and issues promptly, ensuring a positive experience. Maintain detailed records of customer interactions and transactions in our CRM system. Collaborate with team members to enhance service delivery and improve processes. Assist in follow-up communications to ensure customer satisfaction post-service. Stay informed about industry trends and company offerings to provide knowledgeable support. Requirements: High school diploma or equivalent; additional education in customer service or related field preferred. Previous experience in customer service, preferably in the HVAC or home services industry preferred. Excellent communication and interpersonal skills, with a friendly and professional demeanor. Strong problem-solving abilities and the capacity to handle difficult situations with grace. Proficiency in using CRM software and basic computer applications. Ability to multitask and work in a fast-paced environment. Strong attention to detail and organizational skills. Ability to work flexible hours. About Us: Avalos Heating & Air LLC has been serving the Amarillo, TX community for over a decade, providing top-notch heating and cooling solutions. Our customers love our commitment to quality service and our friendly team, while our employees appreciate a supportive work culture and opportunities for growth.
    $26k-34k yearly est. 4d ago
  • Customer Service Representative

    Jeff Bara-State Farm Agency

    Call center representative job in Amarillo, TX

    Job Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Insurance experience not required we will train the right person with the right skill set. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options Maintain a strong work ethic with a total commitment to success each and every day As an Agent Team Member, you will receive... Base Salary plus Bonus plus Commission Paid Time Off (vacation and personal/sick days) Profit Sharing Health, Dental and Vision insurance Retirement plan Valuable experience Growth potential/Opportunity for advancement within my office Requirements: Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Property & Casualty license (must be able to obtain) Life and Health license (must be able to obtain) Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $26k-34k yearly est. 6d ago
  • Customer Service Representative

    Nichole Thompson-State Farm Agency

    Call center representative job in Amarillo, TX

    Job Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Insurance experience not required we will train the right person with the right skill set. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options Maintain a strong work ethic with a total commitment to success each and every day As an Agent Team Member, you will receive... Hourly Pay Benefits after three months of employment Valuable experience Growth potential/Opportunity for advancement within my office Requirements: Bilingual English/Spanish highly preferred! Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Property & Casualty license (must be able to obtain) Life and Health license (must be able to obtain) Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
    $26k-34k yearly est. 5d ago
  • Customer Service Representative - State Farm Agent Team Member

    Rocio Carrion-State Farm Agent

    Call center representative job in Amarillo, TX

    Job DescriptionBenefits: Paid time off Wellness resources Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Rocio Carrion - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $26k-34k yearly est. 22d ago
  • Customer Service Representative - State Farm Agent Team Member

    Jamie Smith-State Farm Agent

    Call center representative job in Amarillo, TX

    Job DescriptionBenefits: Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Our agency has proudly served the Amarillo, TX community since 2013, backed by over two decades of experience with State Farm in various roles. Im a West Texas native and graduate of Wayland Baptist University with a B.S. in Business Management, as well as a proud mom of two and a big sports fan. Together, my team and I bring more than 45 years of combined State Farm experience. We are an Amarillo BBB Accredited Business and have earned prestigious State Farm recognitions, including Honor Club and Chairmans Circle. We operate in a fast-paced, high-energy, and competitive environmentbut were also a tight-knit group that knows how to have fun. Im passionate about developing talent, and I dedicate time to mentoring and coaching my team to succeed. If you're a motivated professional with a passion for helping others and you're ready to grow your career, wed love to hear from you. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Jamie Smith - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $26k-34k yearly est. 19d ago
  • Farmers Insurance Customer Service and Sales Rep

    Lupe Laird Farmers Insurance

    Call center representative job in Amarillo, TX

    Job Description Join our team and hit the ground running! Were looking for motivated, licensed Property & Casualty professionals and to make your transition even sweeter, were offering a $500 sign-on bonus for qualified candidates. SALARY POSITION in a flexible, pleasant, and supportive office environment. Seeking a licensed P&C Customer Service and Sales Representative to handle day-to-day operations. Applicants must be self-motivated, organized, dependable, sales-driven, great communicators, and willing to become part of our friendly Farmers family. This is a golden opportunity to work for a highly productive, award-winning agency. Benefits Annual Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Flexible Schedule Hands on Training Career Growth Opportunities Bonuses, Contests Life Insurance Mon-Fri Schedule Team Meeting Professional Office Environment Responsibilities As a Customer Service and Sales Representative (CSSR), you will be providing world-class service to our existing policyholders by managing phone calls, assisting with billing, processing new business transactions, and handling cross-selling opportunities. Bonuses are based on referrals, agency growth, and customer reviews. Requirements Licensed P&C Bilingual in Spanish preferred Strong verbal and written communication skills Professional, friendly phone presence and customer-first mindset Excellent organizational skills with attention to detail Ability to multitask, prioritize, and manage time effectively in a fast-paced environment Proficiency with computers, email, and basic office software (CRM experience a plus) Ability to learn insurance products, underwriting guidelines, and agency procedures Dependable, punctual, and accountable Team-oriented with a positive, solution-focused attitude
    $26k-34k yearly est. 4d ago
  • Contact Center Customer Service Rep

    Partnered Staffing

    Call center representative job in Amarillo, TX

    Kelly Services, Inc. is a Fortune 500 company headquartered in Troy, Mich., providing employment to more than 700,000 employees annually, with skills including office services, accounting, engineering, information technology, law, science, marketing, light industrial, education, health care and home care. Kelly Services is an Equal Opportunity Employer. Job Description Customer Service Representative Amarillo, TX Kelly Services is currently seeking a Customer Service Representative for one of our top insurance clients in Amarillo, TX As a Customer Service Representative placed with Kelly Services, you will respond to customer telephone inquiries within a call center environment. Our client's fast-paced, team-oriented environment is the perfect place to take your customer service career to the next level. Additional Responsibilities Include: CSR will take inbound calls and assist members, member representatives, agent brokers, providers, health plan employees, ship employees and clients. Research caller's inquiries using internal knowledge database, client website, routes and escalation process to resolve concerns. Educate the caller of all necessary information and alternatives to promote one call resolution. Job Requirements: HS diploma or GED any customer service experience Medical terminology is a plus Data entry and/or typing experience CONTACT: Just send you resumes to this email: jine044@kellyservices. com and/or contact Allan James at 617-936-7700. Why Kelly? At Kelly Services , we work with the best. Our clients include 99 of the Fortune 100â„¢ companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly. As a Kelly Services candidate you will have access to numerous perks, including: Kelly-sponsored Affordable Care Act health care coverage available for eligible employees Group medical, prescription, vision, dental, life, and short-term disability insurance options that are available for purchase-and the coverage is portable* Service bonus plan Holiday pay plan Weekly electronic pay options Free online training campus available Exclusive online employee community Employee assistance program (EAP) available at no cost Corporate discounts Transportation spending accounts Apply Today! Qualifications HS diploma or GED any customer service experience Medical terminology is a plus Data entry and/or typing experience Additional Information This position is recruited for by a remote Kelly office, not your local Kelly branch. To be considered for this position, you must submit your resume to jine044@kellyservices. com Due to the high volume of responses anticipated, only qualified candidates will be contacted.
    $26k-34k yearly est. 1d ago
  • Relief Customer Service Representative Driver

    Vestis 4.0company rating

    Call center representative job in Amarillo, TX

    The Relief Customer Service Representative builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very competitive environment and successful Relief CSR must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, Relief CSRs strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times. --Responsibilities/Essential Functions: Safely operate a company step van in designated area to provide products and service to a variety of clients. Verify daily preventative maintenance of vehicle and maintain proper operator documentation; Manage daily route independently to ensure accurate and timely delivery of product; Loads/unloads product per company policies, procedures, and guidelines; Review invoices daily for complete and accurate information and make corrections as needed; Meet sales goals and promotes overall route growth to enhance profitability; Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. Assists the sales organization with the procurement of additional new business; Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers; Monitor customer feedback and handle customer issues in a prompt and courteous manner; Take responsibility for your personal safety and watch out for the safety of others. Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies; Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above. --Knowledge/Skills/Abilities: Must be a minimum of 21 years of age, have a valid driver's license, and excellent driving record; Customer service experience with a wide variety of consistent customer contact; Strong math and basic computer skills; Demonstrated experience selling services/products and generating new business preferred; Excellent customer service and verbal communication skills required; Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns. --Working Environment/Safety Requirements: Working Conditions Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location. Fast-paced environment sometimes requiring irregular and long hours. Physical Requirements Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance. Must be able to occasionally lift and maneuver 50+ lbs. This position requires bending, squatting, climbing, and reaching. --Education: High school degree or equivalent --License Requirements/ Certifications: Valid Driver's License Location: Amarillo, TX
    $26k-34k yearly est. 56d ago
  • Customer Service Representative - State Farm Agent Team Member

    Russ Glaze-State Farm Agent

    Call center representative job in Borger, TX

    Job DescriptionBenefits: Hiring bonus 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $26k-34k yearly est. 13d ago
  • Customer Service Representative

    Kenny Dean-State Farm Insurance

    Call center representative job in Canyon, TX

    Job Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Insurance experience is not required as we will train the right person. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Maintain a strong work ethic with a total commitment to success each and every day. As an Agent Team Member, you will receive... Salary plus Bonus Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my office Requirements Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Property & Casualty license (must be able to obtain) Life and Health license (must be able to obtain) Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
    $26k-34k yearly est. 5d ago
  • Call Center Representative

    Perdue, Brandon, Fielder, Collins and Mott L.L.P

    Call center representative job in Amarillo, TX

    Join our dynamic team as a Full-Time Call Center Representative at Perdue, Brandon, Fielder, Collins and Mott L.L.P. in Amarillo, Texas. This onsite position offers a vibrant office environment where your contributions significantly impact customer service excellence. You will thrive in a fast-paced, energetic atmosphere designed to foster high performance and collaboration among colleagues. With a starting pay of $15.00 per hour, this role not only offers competitive compensation but also provides a chance to sharpen your skills in customer interactions and problem-solving. You will play a vital role in creating positive experiences for our clients while reflecting our core values of integrity and tenacity. You can get great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, and Paid Time Off. If you're ready to take the next step in your career and be part of a team that puts people first, we encourage you to apply today! Perdue, Brandon, Fielder, Collins and Mott L.L.P.: What drives us Perdue Brandon strives to create an environment for our team and clients to thrive. That includes knowing our Mission, having a Vision and building on the Core Values that serve as our foundation. Our Mission: Anchored in trust, our law firm pursues excellence with a relentless dedication to reliability, respect and results, creating partnerships that fuel success. Our Vision: To ensure every community has the resources to prosper. What would you do as a Call Center Representative As a Full-Time Call Center Representative at Perdue, Brandon, Fielder, Collins and Mott L.L.P. in Amarillo, Texas, you will play a pivotal role in our customer service operations by making outbound calls and efficiently managing a high volume of inbound calls. Your expertise will help ensure that every interaction reflects our commitment to excellence and integrity. In this fast-paced office environment, you will engage with a diverse clientele, addressing inquiries and resolving issues with professionalism and tenacity. Whether initiating outreach or responding to incoming requests, you will contribute to a high-performance team that values customer satisfaction and encourages energetic collaboration among all representatives. This role is ideal for those who thrive on busy days and enjoy the challenge of meeting the needs of our customers head-on. Requirements for this Call Center Representative job To excel as a Full-Time Call Center Representative at Perdue, Brandon, Fielder, Collins and Mott L.L.P. in Amarillo, Texas, candidates should possess a combination of essential skills and relevant experience. Previous office experience is preferred, as it will help you navigate our structured environment effectively. A background in customer service is highly valued, enabling you to engage meaningfully with clients during both inbound and outbound calls. Strong oral and written communication skills are crucial for articulating information clearly and professionally. Proficiency in Microsoft Office applications-specifically Word, Outlook, and Excel-is necessary for efficiently managing correspondence and data. Additionally, a proactive approach, attention to detail, and the ability to adapt in a fast-paced atmosphere will contribute significantly to your success in delivering outstanding customer service and upholding our firm's principles. Knowledge and skills required for the position are: Previous office experience preferred Experience in customer service preferred Strong oral and written communication skills Proficiency in Microsoft Office, specifically word, outlook and excel Join our team today! If this sounds like the right job for you, don't wait - apply today to join our team. We look forward to hearing from you! 79106
    $15 hourly 60d+ ago
  • CALL CENTER AGENT

    City of Amarillo, Tx

    Call center representative job in Amarillo, TX

    JOB TITLE: Call Center Agent JOB CLASS NUMBER: CLR077 PAY GRADE: G03 FLSA STATUS: non-exempt BUSINESS UNIT NAME: Utility Billing REPORTS TO: Call Center Supervisor/ Utility Billing Manager SUPERVISORY WORK: None STARTING PAY: $13.72 per hour Under the direct supervision of the Call Center Supervisor, a Call Center Agent is an individual who works closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The Call Center Agent may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response. To be a successful Call Center Agent, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable. ESSENTIAL RESPONSIBILITIES * Answers or makes calls to clients to learn about and address their needs, complaints, or other issues with products or services. * Responds efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. * Engages in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. * Builds lasting relationships with clients and other call center team members based on trust and reliability. * Utilizes software, databases, scripts, and tools appropriately. * Understands and strives to meet or exceed call center metrics while providing excellent consistent customer service. * Takes part in training and other learning opportunities to expand knowledge of company and position. * Adheres to all company policies and procedures. MINIMUM REQUIREMENTS * High School Diploma or equivalent. * More education or experience may be preferred. * Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice. KNOWLEDGE, SKILLS, AND ABILITIES. * Understanding of company products, services, and policies. * Proficiency with computers, especially with CRM software, and strong typing skills. * Ability to ask prying questions and diffuse tense situations. * Strong time management and decision-making skills. * Adaptability and accountability. * Fluency in multiple languages may be desired. Working knowledge of customer service techniques, database systems, web-based systems, and billing systems * Ability to deal effectively with others in a courteous manner. * Ability to speak in a clear and concise manner. * Ability to operate a variety of office equipment. * Ability to ask appropriate questions to obtain necessary information. * Ability to make sound judgments regarding customer issues. * Ability to apply and calculate various rates associated with City services. * Ability to operate a personal computer. * Ability to understand and operate a variety of computer programs simultaneously. * Ability to cope with heavy public traffic both in person and by phone with constant interruptions. * Ability to multi-task. ADA PROFILE Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions of this position. While performing the duties of this Job, the employee is required to exert up to 10 pounds of force occasionally, and/or up to 5 pounds of force frequently, and/or up to 5 pounds of force constantly to move objects. The employee is also required to balance, crouch, feel, finger, handle, pull, push, reach, speak, stand, stoop, talk, see, and walk. Also requires the ability to make rational decisions and preform repetitive motions. WORK ENVIRONMENT Will work Monday-Friday, 8am to 5pm. The City of Amarillo is an Equal Opportunity employer and encourages applications from eligible and qualified persons regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, genetic information or protected veteran status, in compliance with applicable federal, state, and local law. The City of Amarillo provides reasonable accommodations to applicants with disabilities on a case-by-case basis. If you need a reasonable accommodation for any part of the application or hiring process, please contact the Human Resources Office at ************. The City of Amarillo is an Equal Opportunity employer and encourages applications from eligible and qualified persons regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, genetic information or protected veteran status, in compliance with applicable federal, state and local law. The City of Amarillo provides reasonable accommodations to applicants with disabilities on a case by case basis. If you need a reasonable accommodation for any part of the application or hiring process, please contact the Human Resources Office at ************.
    $13.7 hourly Auto-Apply 5d ago

Learn more about call center representative jobs

How much does a call center representative earn in Amarillo, TX?

The average call center representative in Amarillo, TX earns between $22,000 and $37,000 annually. This compares to the national average call center representative range of $25,000 to $39,000.

Average call center representative salary in Amarillo, TX

$29,000

What are the biggest employers of Call Center Representatives in Amarillo, TX?

The biggest employers of Call Center Representatives in Amarillo, TX are:
  1. Perdue, Brandon, Fielder, Collins and Mott L.L.P
Job type you want
Full Time
Part Time
Internship
Temporary