Call center representative jobs in Asheville, NC - 140 jobs
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Lap of Love 4.0
Call center representative job in Greer, SC
Join Lap of Love as a CallCenterRepresentative and Love What You Do!
Lap of Love is looking for an experienced CallCenterRepresentative, referred to internally as a Veterinary Care Coordinator, with amazing customer service skills to join our growing team. As a Veterinary Care Coordinator, this position is FULLY REMOTE and you'll become part of a diverse and dynamic team that provides compassionate conversations and customer service to pet families seeking our services. As a nationally recognized leader of in-home, end-of-life care, Lap of Love helps thousands of pets and pet families every month say goodbye with peace and dignity. Beyond a natural love for caring for animals, our team members have a genuine concern for the emotional well-being of people, which helps us provide such compassionate end-of-life care.
Essential Functions & Responsibilities:
Guide emotional conversations in a calm and peaceful manner including but not limited to end-of-life care, quality-of-life care, and pets experiencing behavioral challenges such as aggression or bite incidents.
Provide customer service by engaging in positive interactions with pet families
Answer a high volume of customer service calls in a work from home/ remote environment
Demonstrate dependability, flexibility, ownership, and sound judgment by adhering to schedules
Gather and accurately document the pet's medical information and schedule appointments in an effective manner
Meet all productivity, quality, and performance standards
Go above and beyond to provide stellar customer service to pet families and our veterinarians
Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards, scheduled break times and work deadlines
Other duties may be assigned to the employee to ensure the highest standard of customer service
Requirements
Experience working in high call volume, customer service, or callcenter environments
A wired Ethernet connection is required. Satellite internet and 4G/5G hotspots are not supported.
Ability to quickly learn custom software and other programs, such as Gmail, Google Calendar, Google Maps, Five9, Zoom
Previous experience in a work-from-home environment or working with minimal peer interactions
High attention to detail and ability to adapt to new processes
Expected to be present for work, on time, every day for the entire duration of their shift
Attend mandatory 4-week intensive training program at the beginning of employment. Attendance at the training program is an essential function of the CallCenterRepresentative position. If you are offered a CallCenterRepresentative position and are not able to attend all or any part of the training program, your employment with Lap of Love will not commence until you are available to complete the entire program in a continuous four-week period.
Physical Job Requirements:
Physical demands of position: Must be able to sit for extended periods of time, must have the manual dexterity to work on a computer and keyboard.
Ability to lift up to 15 pounds
Schedule
Support CallCenter hours are 7 am to 11 pm EST, 7 days a week, 365 days a year
Schedule includes nights/weekends/holidays
Must attend mandatory 4-week intensive training program at the beginning of employment
Benefits
Medical Insurance Plans with 100% employee funded HSA option available
Dental and Vision Insurance Plans
Company Funded Wellness Resources (Mental, Financial, and Physical)
Life Insurance (Basic, Voluntary, and AD&D)
Long Term and Short Term Disability Insurance
Retirement Plan (Traditional 401k with 3% match & Roth 401k)
Generous Paid Time Off
Generous Paid Parental Leave
Bereavement Leave
Training & Development
Pet Insurance
Remote Work From Home
Compensation
This position is hourly non-exempt and is eligible for overtime
Hourly pay starts at $16.00 per hour
$16 hourly Auto-Apply 3d ago
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Call Center Agent
Patriot Showers
Call center representative job in Greer, SC
Job Description
We're searching for an enthusiastic CallCenter Agent to join our team and support business growth. You'll need strong persuasion skills to turn customer prospects into qualified leads. Our ideal candidate is an excellent deal-maker who loves talking to people. If you're looking to jump-start your career in sales, please apply today! Your job is to sell the appointment so our sales team can lead homeowners towards a beautiful shower!
Compensation:
$18 - $22 hourly
Responsibilities:
Prospect potential customers via cold calling, email, or other forms of communication to ensure they are added to the sales pipeline and produce more qualified leads
Assess and send qualified leads to inbound sales representatives so they can convert clients and provide quick turnaround
Update customer database regularly to provide the most up-to-date client information to the sales team
Qualifications:
Current U.S. driver's license and the ability to travel by car
High school diploma or equivalent required, college degree preferred
Superb communication skills, both written and verbal, as well as interpersonal skills and time management skills
About Company
Patriot Showers was built by three industry veterans who believed homeowners deserved better. With decades of combined experience in remodeling, coaching, and interior transformations, our founders saw a broken bath market-cheap systems that fail early or expensive remodels that take too long and disrupt families. We built a better solution.
Patriot Showers delivers durable, beautiful bath systems that are easy to choose, installed in as little as one day, and built to last for decades. We focus on simplicity, safety, and respect for the customer's home, time, and budget.
We are family men, faith-driven, and community-minded. We operate with integrity, transparency, and pride in our craft. Our team lives by the D.E.F.E.N.D. values: Deliver with Honor, Exceed Expectations, Focus on the Mission, Earn Trust Daily, Never Stop Improving, and Defend the Standard.
We build showers the way we care for our homes-built for families like ours.
$18-22 hourly 17d ago
Full-Time Customer Service Representative
Gentry Heating
Call center representative job in Swannanoa, NC
Gentry Service Group is a heating and air conditioning company who has been proudly serving the residents and businesses of Western North Carolina since 1963. We are focused on providing quality, dependable service at a competitive price. Our family of contractors and technicians strive to deliver integrity, respect, and consideration to all customers all the time. We value community involvement and participate in a variety of local programs to help the less fortunate; including annual trips abroad to build homes for underprivileged residents. If you are looking for something more than just a job and want to be a part of this growing team, apply today!
Job Summary: As a representative for our Company, you will be responsible for customer service activities such as responding to inquiries, processing orders, and scheduling.
Pay Rate $18.00 - $24.00 depending on experience
Benefits: Medical, Dental, Vision, 15 Paid Vacation Days, 9 Paid Holidays, 401k with Company Match, tool account with 0% interest, access to 24/7 chaplain, faith-based organization with a high emphasis on the importance of family.
Work Hours 8:00 am - 5:00 pm Monday to Friday
Required Qualifications
* High school diploma or equivalent
* Aggressive self-starter
* Fast learner
* PC literate with experience with Microsoft Outlook, Word, and Excel
* Good phone skills
* Customer service knowledge with strong follow up skills
* Conduct self in a professional manner at all times
* A minimum of two years of related customer service experience
* Able to answer multi-line
Qualifications desired
* Excellent verbal skills
* Professional phones skills
* Strong interpersonal skills
* Energetic personality
* NO PHONE CALLS OR IN OFFICE INQUIRIES ABOUT THIS POSITION. ALL CANDIDATES MUST APPLY ONLINE *
$18-24 hourly 22d ago
Customer Service Representative
RXO Inc.
Call center representative job in Mills River, NC
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.
As a Customer Service Representative at RXO, you will ensure that we deliver on our promise of outstanding service. You'll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience
What your day-to-day will look like:
* Assist customers and business partners via telephone and email
* Handle customer complaints in a calm, professional manner
* Diagnose, assess, and resolve problems or issues
* Monitor progress of delivery routes
* Scan haul-away pods and verify stamps
* Process changes or cancellations to delivery orders
At a minimum, you'll need:
* Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.
It'd be great if you also have:
* High school diploma or equivalent
* 1-year related experience preferably within a callcenter environment
* Strong customer service skills and the ability to satisfactorily resolve issues
* Solid ability to multitask with exceptional organizational skills
* Ability to thrive under pressure while delivering solutions that exceed customer expectations
Does this sound like you? Check out what else RXO has to offer.
Why Join Us:
Our Benefits
* Comprehensive medical, dental, and vision plans
* 401(k) retirement plan with up to 5% company match
* Pre-tax accounts to help streamline eligible expenses
* Company-paid disability and life insurance
* Employee Assistance Program (EAP)
* Career and Leadership Development Programs
* Paid time off, company holidays, and volunteer days
Our Culture
Our values are the key to our unique culture and our ability to deliver for everyone we serve.
We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.
The Next Step
Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.
$26k-35k yearly est. 7d ago
Customer Service Rep JV
Carsonvalleyhealth
Call center representative job in Asheville, NC
This employee aids in all Customer Service functions of order entry while abiding by the procedures set forth by management within the Joint Venture locations.
Job Responsibilities:
Monitors the flow of orders to and from the Customer Service Department
Deletes, corrects, or re-enters patient orders as deemed necessary
$26k-35k yearly est. 1d ago
Customer Service Representative - State Farm Agent Team Member
Tammy Murphy-State Farm Agent
Call center representative job in Asheville, NC
Job DescriptionBenefits:
Simple IRA
License reimbursement
Health insurance stipend
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Tammy Murphy - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist clients with policy changes and updates.
Process insurance claims and follow up with clients.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Strong communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
This employee aids in all Customer Service functions of order entry while abiding by the procedures set forth by management within the Joint Venture locations.
Job Responsibilities:
Monitors the flow of orders to and from the Customer Service Department
Deletes, corrects, or re-enters patient orders as deemed necessary
$26k-34k yearly est. 1d ago
Relief Customer Service Representative Driver
Vestis Services
Call center representative job in Canton, NC
The Relief Customer Service Representative builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis Uniform Services operates in a very competitive environment and successful "Relief CSR" must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, RSSs strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times.
Responsibilities/Essential Functions:
Safely operate a company step van in designated area to provide products and service to a variety of clients. Verify daily preventative maintenance of vehicle and maintain proper operator documentation; Manage daily route independently to ensure accurate and timely delivery of product; Loads/unloads product per company policies, procedures, and guidelines; Review invoices daily for complete and accurate information and make corrections as needed; Meet sales goals and promotes overall route growth to enhance profitability; Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. Assists the sales organization with the procurement of additional new business; Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers; Monitor customer feedback and handle customer issues in a prompt and courteous manner; Take responsibility for your personal safety and watch out for the safety of others. Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies; Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above.
Knowledge/Skills/Abilities:
Must be a minimum of 21 years of age, have a valid driver's license, and excellent driving record; Customer service experience with a wide variety of consistent customer contact; Strong math and basic computer skills; Demonstrated experience selling services/products and generating new business preferred; Excellent customer service and verbal communication skills required; Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns.
Working Environment/Safety Requirements:
Working Conditions Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location. Fast-paced environment sometimes requiring irregular and long hours. Physical Requirements Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance. Must be able to occasionally lift and maneuver 50+ lbs. This position requires bending, squatting, climbing, and reaching.
Education:
High school degree or equivalent
License Requirements/ Certifications:
Valid Driver's License
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$26k-35k yearly est. 8d ago
Relief Customer Service Representative Driver
Vestis 4.0
Call center representative job in Canton, NC
The Relief Customer Service Representative builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis Uniform Services operates in a very competitive environment and successful “Relief CSR” must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, RSSs strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times.
Responsibilities/Essential Functions:
Safely operate a company step van in designated area to provide products and service to a variety of clients. Verify daily preventative maintenance of vehicle and maintain proper operator documentation; Manage daily route independently to ensure accurate and timely delivery of product; Loads/unloads product per company policies, procedures, and guidelines; Review invoices daily for complete and accurate information and make corrections as needed; Meet sales goals and promotes overall route growth to enhance profitability; Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. Assists the sales organization with the procurement of additional new business; Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers; Monitor customer feedback and handle customer issues in a prompt and courteous manner; Take responsibility for your personal safety and watch out for the safety of others. Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies; Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above.
Knowledge/Skills/Abilities:
Must be a minimum of 21 years of age, have a valid driver's license, and excellent driving record; Customer service experience with a wide variety of consistent customer contact; Strong math and basic computer skills; Demonstrated experience selling services/products and generating new business preferred; Excellent customer service and verbal communication skills required; Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns.
Working Environment/Safety Requirements:
Working Conditions Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location. Fast-paced environment sometimes requiring irregular and long hours. Physical Requirements Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance. Must be able to occasionally lift and maneuver 50+ lbs. This position requires bending, squatting, climbing, and reaching.
Education:
High school degree or equivalent
License Requirements/ Certifications:
Valid Driver's License
$26k-34k yearly est. 6d ago
Customer Service Representative
Traveling With Michaila
Call center representative job in Fletcher, NC
Job Brief:
If you are a motivated individual with a passion for client service, we invite you to join our team. In this role, you will be responsible for analyzing client needs in regard to their accommodations, transfers, activities, and more while providing exceptional service.
We offer competitive compensation, a supportive work environment, and opportunities for growth within the company. If you are ready to take on this exciting challenge, please submit your application today!
Responsibilities:
- Build and maintain strong relationships with clients while also building itineraries
- Analyze client needs and take that in mind when building itineraries
- Assist clients with inquiries, concerns, and requests
- Coordinate with internal teams to ensure client satisfaction
- Input booking details into different supplier portals
Skills Required:
- Excellent communication and interpersonal skills
- Ability to build rapport and establish trust with clients
- Attention to detail and accuracy
- Ability to work independently and as part of a team
$26k-35k yearly est. 60d+ ago
Customer Service Representative - State Farm Agent Team Member
John Jeter-State Farm Agent
Call center representative job in Greer, SC
Job DescriptionBenefits:
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with John Jeter - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$25k-32k yearly est. 9d ago
Customer Service Representative I
Taxwell
Call center representative job in Waynesville, NC
Taxwell helps everyday Americans get every tax advantage they deserve by finding credits and deductions they never even knew existed. Our tax preparation software offers easy guidance and ensures your maximum tax refund. We strive to build a team of like-minded experts in both tax and technology who align with our brand purpose, are advocates for our customers and have a fresh, non-traditional approach to the tax industry.
Drake Software is a leading digital tax filing platform which offers customers professional digital and downloadable products that are easy-to-use, best-in-class technology, and provide unparalleled customer support. We are a trusted solution for all users including those with complex tax returns. We strive to attract and retain candidates who exemplify our values: performance, perseverance, progress and partnership. Drake Software is a member of the Taxwell family of products. We are an organization of forward thinkers looking to add industry experts to our growing team.
This role will primarily support Drake Software as we provide the tools and support tax professionals need to build their businesses and attract new clients. We are an organization of problem solvers continually looking for solutions to support our customers. Our customers know they can rely on Drake Software for comprehensive product excellence and value.
POSITION SUMMARY:
This role supports Drake Software in delivering the tools and services tax professionals rely on to grow their business and serve their clients. We are a team dedicated to providing excellent customer service by efficiently troubleshooting and resolving all client inquiries. Our customers trust Drake Software for comprehensive product excellence and value.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Diagnose, troubleshoot, and resolve technical inquiries from tax professionals via phone, email and live chat, ensuring prompt and accurate solutions.
Interviews end user to determine root cause of the problem and leads user through troubleshooting and diagnostic procedures to identify a resolution.
Handles problem recognition, research, isolation, resolution, and follow-up for most user problems, partnering with designated staff on more complex problems to ensure customers receive appropriate advanced support.
Accurately document and track all customer interactions and resolutions for continuous improvement and follow-up on any unresolved problems timely.
Maximize positive relationships and customer experience through delivering exceptional, empathetic service in every interaction.
Adhere to established best practices, procedures, scripts, and direction provided by management.
Maintain consistent, reliable attendance and adherence to your schedule for all shifts.
EDUCATION & EXPERIENCE:
High School diploma or general education degree (GED); or related experience and/or training: or equivalent combination of education and experience required.
Proficiency with essential computer applications and accurate data entry skills required.
Prior experience in telemarketing, retail background or customer relations preferred.
Strong customer service skills required.
Ability to build rapport and demonstrate empathy with customers through friendly, courteous and helpful interactions.
Excellent verbal communication skills, including clear articulation, a professional phone presence, and active listening.
Strong reading comprehension and critical thinking skills required.
Comprehensive Benefits:
Beyond competitive compensation, we invest in our team with a comprehensive benefits package designed to support your well-being and growth. This includes medical, dental, vision, and life insurance, generous paid vacation and sick days, paid holidays, and a 401(k) with company match. You'll thrive in our fun, collaborative, and supportive culture, with opportunities for continuous learning and career development.
Watch our Day in the Life Video here: *******************************************
At Taxwell, we believe our work benefits from the diverse perspectives of our employees. As such, Taxwell welcomes and celebrates diversity and inclusion and is committed to equal opportunity employment. At Taxwell, you can expect a supportive, open, and inclusive atmosphere and a team that values your contributions.
Taxwell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, national origin, age, d
isability, marital status, sexual orientation, gender identity, veteran status, and any other status protected under
applicable
law. Taxwell considers information gathered in the hiring process, including information on this application, confidential, and only shares it on a need-to-know basis or as required by law.
If you need assistance or accommodation due to a disability, you may contact us at **************
or by calling ************ extension 6049 to speak with a member of the HR Talent Acquisition team.
$26k-35k yearly est. Auto-Apply 60d+ ago
Customer Service Representative I
Taxact Inc.
Call center representative job in Waynesville, NC
Taxwell helps everyday Americans get every tax advantage they deserve by finding credits and deductions they never even knew existed. Our tax preparation software offers easy guidance and ensures your maximum tax refund. We strive to build a team of like-minded experts in both tax and technology who align with our brand purpose, are advocates for our customers and have a fresh, non-traditional approach to the tax industry.
Drake Software is a leading digital tax filing platform which offers customers professional digital and downloadable products that are easy-to-use, best-in-class technology, and provide unparalleled customer support. We are a trusted solution for all users including those with complex tax returns. We strive to attract and retain candidates who exemplify our values: performance, perseverance, progress and partnership. Drake Software is a member of the Taxwell family of products. We are an organization of forward thinkers looking to add industry experts to our growing team.
This role will primarily support Drake Software as we provide the tools and support tax professionals need to build their businesses and attract new clients. We are an organization of problem solvers continually looking for solutions to support our customers. Our customers know they can rely on Drake Software for comprehensive product excellence and value.
POSITION SUMMARY:
This role supports Drake Software in delivering the tools and services tax professionals rely on to grow their business and serve their clients. We are a team dedicated to providing excellent customer service by efficiently troubleshooting and resolving all client inquiries. Our customers trust Drake Software for comprehensive product excellence and value.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Diagnose, troubleshoot, and resolve technical inquiries from tax professionals via phone, email and live chat, ensuring prompt and accurate solutions.
Interviews end user to determine root cause of the problem and leads user through troubleshooting and diagnostic procedures to identify a resolution.
Handles problem recognition, research, isolation, resolution, and follow-up for most user problems, partnering with designated staff on more complex problems to ensure customers receive appropriate advanced support.
Accurately document and track all customer interactions and resolutions for continuous improvement and follow-up on any unresolved problems timely.
Maximize positive relationships and customer experience through delivering exceptional, empathetic service in every interaction.
Adhere to established best practices, procedures, scripts, and direction provided by management.
Maintain consistent, reliable attendance and adherence to your schedule for all shifts.
EDUCATION & EXPERIENCE:
High School diploma or general education degree (GED); or related experience and/or training: or equivalent combination of education and experience required.
Proficiency with essential computer applications and accurate data entry skills required.
Prior experience in telemarketing, retail background or customer relations preferred.
Strong customer service skills required.
Ability to build rapport and demonstrate empathy with customers through friendly, courteous and helpful interactions.
Excellent verbal communication skills, including clear articulation, a professional phone presence, and active listening.
Strong reading comprehension and critical thinking skills required.
Comprehensive Benefits:
Beyond competitive compensation, we invest in our team with a comprehensive benefits package designed to support your well-being and growth. This includes medical, dental, vision, and life insurance, generous paid vacation and sick days, paid holidays, and a 401(k) with company match. You'll thrive in our fun, collaborative, and supportive culture, with opportunities for continuous learning and career development.
Watch our Day in the Life Video here: *******************************************
At Taxwell, we believe our work benefits from the diverse perspectives of our employees. As such, Taxwell welcomes and celebrates diversity and inclusion and is committed to equal opportunity employment. At Taxwell, you can expect a supportive, open, and inclusive atmosphere and a team that values your contributions.
Taxwell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, national origin, age, d
isability, marital status, sexual orientation, gender identity, veteran status, and any other status protected under
applicable
law. Taxwell considers information gathered in the hiring process, including information on this application, confidential, and only shares it on a need-to-know basis or as required by law.
If you need assistance or accommodation due to a disability, you may contact us at **************
or by calling ************ extension 6049 to speak with a member of the HR Talent Acquisition team.
$26k-35k yearly est. Auto-Apply 60d+ ago
LICENSED Insurance Customer Service Representative
Personnel Services Unlimited
Call center representative job in Forest City, NC
LICENSED Insurance Customer Service Representative - Front Office Salary: $20.00/HR Schedule: Monday-Friday, 8:30 AM-5:30 PM (1-hour lunch), On-Site, Full-Time About the Role: A well-established local insurance agency in Forest City, NC, is seeking a [North Carolina-LICENSED Insurance] Customer Service Representative (CSR) to join their team. This is a front-office, public-facing role providing exceptional service to clients, processing payments, handling policy updates, and assisting with insurance applications. Responsibilities Include:
Greet and assist walk-in customers with policy questions and service needs
Taking premium payments and processing them accurately and securely
Handling policy renewals, quoting, and processing new policy applications
Assisting clients with policy changes and claims processing
Maintaining accurate and organized records in agency systems
Providing administrative support to the insurance team
Ensuring a positive customer experience and supporting agency goals
Job Skills
Excellent communication and interpersonal skills
Strong attention to detail and organizational abilities
Proficiency with computers and office software
Ability to multitask and prioritize tasks effectively
Strong problem-solving skills and professionalism in challenging situations
Requirements:
Preferred: Previous insurance customer service experience
Education: 2-year college degree or equivalent customer service experience
Must have a North Carolina Property & Casualty Insurance License
Team-oriented mindset with a genuine enjoyment of working with the public
Interested? Qualified candidates can Apply now. Questions? Call or visit our office (Forest City: 828-287-7778) for more information on this role.
$20 hourly 23d ago
Customer Service Rep(08979) - 909 N Main St, Marion
Domino's Franchise
Call center representative job in Marion, NC
Job Description
Do you want to be a part of one of the fastest growing brands in the world? Big things are happening at Domino's and we are looking for exceptional people who want to join our team. As a Customer Service Representative, you will be responsible for taking orders, making pizzas, and giving customers the best experience possible.
Qualifications and Qualities we are looking for in new team members:
Customer Service Oriented
Enjoy Working with a Team
Positive Outgoing Attitude
Willing to work in a fast paced environment
Must pass a standard Background Check
Job Benefits include:
Flexible Schedules
Advancement Opportunities
Meal Discounts
Health Insurance
Paid Vacation
Our Company
Prairie Pizza is a family owned Domino's franchise based out of Charlotte, NC. Our three basic principles are Golden Rule, Teamwork, and Enthusiasm. We pride ourselves on being the #1 pizza brand in the Charlotte and Raleigh markets.
Our employee's love working for us because they enjoy being part of something bigger than just their store. Our enthusiasm and passion for our job is contagious. We are a group of 1,500 employees who have pizza sauce running through our veins.
Domino's has always provided exceptional opportunity for growth and this remains the backbone of our long-term success. Whether you aspire to be an owner or wish to advance into a management position we are here to help you reach your goals. We look forward to you joining our team!
Additional Information
All your information will be kept confidential according to EEO guidelines.
$26k-35k yearly est. 10d ago
Personal Lines Customer Service Representative
Earl F. Penny Insurance Agency
Call center representative job in Hendersonville, NC
Job DescriptionThe Personal Lines CSR at Earl F. Penny Insurance Agency, Inc. is responsible for maintaining solid customer relationships by handling personal lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities.
Benefits/Perks
Competitive Pay
Professional Development
Job Stability in a growing industry
Responsibilities
Answer customer calls and correspondence regarding new or existing insurance policies and service all claims, as well as administrative duties such as answering phones, greeting visitors and assisting with mail.
Work with prospects to pre-qualify and understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary.
Set appointments and/or client calls to review existing policies, revise liability limits, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals.
Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation.
Actively solicit increases in coverage or rounding out accounts at every service contact.
Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, following up to ensure resolution.
Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system
Qualifications
Hold the insurance license required by your state and have a minimum of two years personal lines insurance account management experience as well as hold a Bachelor's Degree or comparable work experience.
Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects.
Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as possess excellent math and reading skills to accurately perform simple calculations.
Have the ability and tact to handle difficult customer phone calls and solve complex problems without direct supervision.
Have a strong sense of urgency, attention to detail, organization, multi-tasking, and time management skills.
Technology and Computer proficiency including agency management systems.
Compensation: $40,000.00 per year
YOUR FUTURE as an Independent Insurance Agent Starts Here
If you're looking for a career that offers flexibility, job stability, strong compensation, and more, then you've come to the right place! Working with an IIANC member agency is a great career choice!
IIANC's members are Trusted Choice independent insurance agencies located all across North Carolina. You'll find nearly 1,000 of our member agencies in small towns and large cities from the mountains to the coast. Many of these agencies are actively hiring to fill vacant positions so there is a good chance that there is a job opening near you!
With an upcoming worker shortage in the insurance industry due to the retirement of many veteran insurance agents, the demand for insurance professionals is growing every day! Is this career right for you?
This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.
$40k yearly Auto-Apply 60d+ ago
Customer Service Representative
Mimosa Insurance Agency
Call center representative job in Morganton, NC
We are an independent insurance agency looking for a full-time Customer Service Representative in Burke County, NC, primarily focused on Personal Lines. CSR will focus on servicing existing book of business and account rounding. Must have adequate computer/typing skills and be familiar with basic Microsoft Office products including Word and Excel. Our ideal team member is polite, personable and well organized. Insurance or financial service experience is a plus, but not required. Benefits available include Health, Life, Retirement and 401(k). Competitive salary is negotiable.
YOUR FUTURE as an Independent Insurance Agent Starts Here
If you're looking for a career that offers flexibility, job stability, strong compensation, and more, then you've come to the right place! Working with an IIANC member agency is a great career choice!
IIANC's members are Trusted Choice independent insurance agencies located all across North Carolina. You'll find nearly 1,000 of our member agencies in small towns and large cities from the mountains to the coast. Many of these agencies are actively hiring to fill vacant positions so there is a good chance that there is a job opening near you!
With an upcoming worker shortage in the insurance industry due to the retirement of many veteran insurance agents, the demand for insurance professionals is growing every day! Is this career right for you?
This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.
$26k-35k yearly est. Auto-Apply 60d+ ago
Customer Service Representative - State Farm Agent Team Member
Jason Gurley-State Farm Agent
Call center representative job in Brevard, NC
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Work with the agent to help manage the website and social media content.
As an Agent Team Member, you will receive...
Simple IRA
Salary plus commission/bonus
Paid time off (vacation and personal/sick days)
Growth potential/Opportunity for advancement within my agency
Requirements
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
Proactive in problem solving
Dedicated to customer service
Ability to effectively relate to a customer
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$26k-35k yearly est. 15d ago
Customer Service Rep(08979) - 909 N Main St, Marion
Domino's Franchise
Call center representative job in Marion, NC
Do you want to be a part of one of the fastest growing brands in the world? Big things are happening at Domino's and we are looking for exceptional people who want to join our team. As a Customer Service Representative, you will be responsible for taking orders, making pizzas, and giving customers the best experience possible.
Qualifications and Qualities we are looking for in new team members:
Customer Service Oriented
Enjoy Working with a Team
Positive Outgoing Attitude
Willing to work in a fast paced environment
Must pass a standard Background Check
Job Benefits include:
Flexible Schedules
Advancement Opportunities
Meal Discounts
Health Insurance
Paid Vacation
Our Company
Prairie Pizza is a family owned Domino's franchise based out of Charlotte, NC. Our three basic principles are Golden Rule, Teamwork, and Enthusiasm. We pride ourselves on being the #1 pizza brand in the Charlotte and Raleigh markets.
Our employee's love working for us because they enjoy being part of something bigger than just their store. Our enthusiasm and passion for our job is contagious. We are a group of 1,500 employees who have pizza sauce running through our veins.
Domino's has always provided exceptional opportunity for growth and this remains the backbone of our long-term success. Whether you aspire to be an owner or wish to advance into a management position we are here to help you reach your goals. We look forward to you joining our team!
Additional Information
All your information will be kept confidential according to EEO guidelines.
How much does a call center representative earn in Asheville, NC?
The average call center representative in Asheville, NC earns between $22,000 and $37,000 annually. This compares to the national average call center representative range of $25,000 to $39,000.
Average call center representative salary in Asheville, NC
$28,000
What are the biggest employers of Call Center Representatives in Asheville, NC?
The biggest employers of Call Center Representatives in Asheville, NC are: